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Principal Infrastructure Solution Architecture at National Bank of Kuwait
Real User
Mar 26, 2023
Straightforward implementation, reliable, and no license needed
Pros and Cons
  • "The solution has been reliable."
  • "The price of the solution could be less to improve."

What is our primary use case?

We are using IIS for a web and application server.

What is most valuable?

The solution has been reliable.

What needs improvement?

The price of the solution could be less to improve.

For how long have I used the solution?

I have been using IIS for a long time.

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IIS
March 2026
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What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

IIS is a stable solution. However, we use load balancers when we want to scale.

How are customer service and support?

The support from IIS is good compared to other vendors. However, the support is pooling over to the cloud reducing their support for on-premise.

Which solution did I use previously and why did I switch?

I have used JBoss and open-source Tomcat. Depending on the use we will use a particular solution. For example, if we use .NET as a core, we will use IIS.

How was the initial setup?

The implementation of IIS is straightforward. We do mostly MSI deployments but sometimes we do it manually.

If automation is used the deployment can be done quickly.

What about the implementation team?

Depending on where we deploy the solution will determine if we use assistance. We use approximately two people for the deployment of the solution. However, The size of the service and the manner in which it is deployed or if it is automated will determine the number of people required for the deployment. Without utilizing such tools, as automation, additional personnel will be necessary. 

What's my experience with pricing, setup cost, and licensing?

There is no license needed to use the solution.

What other advice do I have?

The newer version of the solution works better.

We use two people for the maintenance of the solution.

I would recommend this solution. If the user is developing around .NET then this solution is needed.

I rate IIS an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2045109 - PeerSpot reviewer
Director of Infrastructure and Technical Services at a healthcare company with 5,001-10,000 employees
Real User
Feb 18, 2023
Robust, reliable, and is good for various web-based applications
Pros and Cons
  • "The most valuable feature of IIS is that it's free, and it works."
  • "It would be beneficial if you could automate security certificate monitoring with IIS."

What is our primary use case?

We use IIS for anything from the digital front doors to web-based applications for health care.

What is most valuable?

The most valuable feature of IIS is that it's free, and it works.

What needs improvement?

I have used it for so long, I don't think that I would improve anything about it.

It would be beneficial if you could automate security certificate monitoring with IIS.

For how long have I used the solution?

I have been working with IIS for 20 years.

We are using the most recent version.

What other advice do I have?

It's a solid product. There are alternatives, but they are all equal.

I would rate IIS an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
IIS
March 2026
Learn what your peers think about IIS. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
886,011 professionals have used our research since 2012.
Oliver Baharanyi - PeerSpot reviewer
ICT Superintendent at a mining and metals company with 11-50 employees
Real User
Feb 17, 2023
Stable, scalable, and loaded with features
Pros and Cons
  • "All the features of Microsoft IIS are valuable."
  • "The graphical user interface has room for improvement and can be more user-friendly."

What is our primary use case?

We primarily use the solution for our IT help desk interface.

What is most valuable?

All the features of Microsoft IIS are valuable.

What needs improvement?

The graphical user interface has room for improvement and can be more user-friendly.

The price of the solution has room for improvement.

For how long have I used the solution?

I have been using the solution for over ten years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

I give the scalability an eight out of ten.

We have around 150 end users.

How was the initial setup?

The initial setup is complex because we are not familiar with the steps required to deploy. Over time, once we become familiar with the process the setup becomes easier.

What's my experience with pricing, setup cost, and licensing?

I give the price of the solution a five out of ten.

What other advice do I have?

I give the solution an eight out of ten.

I recommend Microsoft IIS to others.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT consultant at Secoptrial
Real User
Feb 7, 2023
Lacking documentation, difficult installation, but effective for large sized companies
Pros and Cons
  • "IIS is stable."
  • "The documentation of IIS could be better. They are not easily accessible. I had to use YouTube and other online resources to learn how to use the solution properly."

What is our primary use case?

I use IIS for issuing security certificates. For example, when I was trying to deploy direct access, it require a certificate which is issued from services. The service I used comes from IIS.

IIS is for large enterprises who would want to secure and make information private.

What needs improvement?

The documentation of IIS could be better. They are not easily accessible. I had to use YouTube and other online resources to learn how to use the solution properly.

For how long have I used the solution?

I have been using IIS for approximately a couple of months.

What do I think about the stability of the solution?

IIS is stable.

What do I think about the scalability of the solution?

I am the only one using this solution in my company.

The solution is scalable for large-sized companies.

How are customer service and support?

I have not used the support from IIS.

Which solution did I use previously and why did I switch?

I previously used Microsoft Active Directory. I started using IIS to see how can I deploy a secure certificate from my organization. Deploying certificates often require payment for various services. However, if you have a Windows Server, you can deploy it on-premises without having to go online. However, if you opt to avoid going online, you'll need to have an alternative process in place.

How was the initial setup?

I rate IIS a five out of ten. The time it takes for the deployment depends on your resources. If your resources are optimized, it will not take too long. You must have some knowledge of how to deploy it before you do it. However, typically the deployment takes 10 to 20 minutes.

What about the implementation team?

I did the deployment of the solution myself. Assistance would be useful for large enterprises for the department.

What's my experience with pricing, setup cost, and licensing?

I was using the trial version of IIS inside my virtual machines. 

ISS is included if you purchase a Windows Server license, then you can have the possibility to deploy different services. 

What other advice do I have?

I would not recommend this solution because there are easier-to-use solutions on the market.

I rate IIS a five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Hussein Taha - PeerSpot reviewer
IT Enterprise System Administrator at Nafeza
Real User
Dec 16, 2022
Serves as a port for publishing URLs and helps scan and mitigate vulnerabilities
Pros and Cons
  • "It helps scan and mitigates our vulnerabilities using the best protocols to secure our environment."
  • "The customer service and support team can be improved."

What is our primary use case?

Our primary use case for the solution is serving as a port for publishing URLs, especially for our share point team. Additionally, it helps scan and mitigates our vulnerabilities using the best protocols to secure our environment. In the world of cybersecurity, there are significant threats in the IT environment, so we have to mitigate all the HTTP URLs that you have in the environment HTTPS and to do so to secure these tunnels and to provide them with the certificate that you want. IIS also provides the option to secure or mitigate the vulnerabilities in your environment by using the safest protocol to avoid any vulnerabilities or scenarios. We deploy the solution on the premises.

What is most valuable?

The most valuable feature is controlling the ports you can use and denying the port you won't use in case anything goes wrong. This is one of the most outstanding features, especially for security.

What needs improvement?

The customer service and support team can be improved.

For how long have I used the solution?

We have been using the solution for almost 40 years and currently have the latest version implemented.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is scalable and not exclusive to the system administrator. Some teams, such as the network, SharePoint, and dev ops teams, interfere with this solution. However, it is one of the major features of the IIS.

How are customer service and support?

There is a lack of support from the customer service and support team, and they are very slow. I rate them a five out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

From my experience, I rate the initial setup a seven out of ten, and the setup took approximately an hour.

What about the implementation team?

We implemented the solution in-house, and one person was required for deployment.

What was our ROI?

We have seen a return on investment, for all the teams, especially for the security and SharePoint team. Most of the work's done through the server, especially the SharePoint team, and they publish all the websites they are using internally for the company. It's related to the employee and released to the business as a newsletter for the company. So, it's very helpful.

What other advice do I have?

I rate the solution an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Haytham Gameel - PeerSpot reviewer
SAP OpenText Team Lead at Certified IT Consultants
Real User
Sep 29, 2022
Highly stable, low on resources, and beneficial online support
Pros and Cons
  • "The most valuable feature of IIS is it does not consume a lot of resources. It does not consume a lot of resources, such as memory."
  • "My advice to others is this is a simple-to-use solution and you can find items with ease."
  • "IIS could improve by having some features related to ASR and HTTPS certificate generation."
  • "IIS could improve by having some features related to URL rewrite, ARR (Application Request Routing) and HTTPS certificate generation."

What is our primary use case?

We use IIS to deploy some of Opentext applications that we need to deploy.

What is most valuable?

The most valuable feature of IIS is it does not consume a lot of resources. It does not consume a lot of resources, such as memory.

What needs improvement?

IIS could improve by having some features related to URL rewrite, ARR (Application Request Routing) and HTTPS certificate generation.

For how long have I used the solution?

I have been using IIS for approximately five years.

What do I think about the stability of the solution?

IIS is highly stable.

What do I think about the scalability of the solution?

The scalability of IIS is good. It can be scaled easily using Cluster.

We have less than five people using the solution in my company.

How are customer service and support?

I did not use the support from IIS.

What's my experience with pricing, setup cost, and licensing?

We purchased a Microsoft Windows license and the license for IIS came in the package.

What other advice do I have?

We are using this solution because it was recommended for us to use. It is a stable solution.

My advice to others is this is a simple-to-use solution and you can find items with ease. Microsoft has good support for its solutions. You can find the information you need from around the world because Microsoft solutions are widely used. If there are problems you can fix them easily from the support online, such as in forums.

I rate IIS a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
IT Manager at a consultancy with 10,001+ employees
MSP
Top 10
Aug 28, 2022
Helpful support, scalable, and quick setup
Pros and Cons
  • "The initial setup of IIS is easy. The process takes only five minutes."
  • "IIS is a stable solution for .NET applications."
  • "IIS could improve the error logging. There are times we are not able to see the errors. More details would be helpful. Additionally, the configuring of the IIS should be allowed through coding instead of the classic view."
  • "IIS could improve the error logging. There are times we are not able to see the errors."

What is our primary use case?

We are using IIS for many purposes, such as creating the application pools, and websites, and defining the HTTP rules.

What needs improvement?

IIS could improve the error logging. There are times we are not able to see the errors. More details would be helpful. Additionally, the configuring of the IIS should be allowed through coding instead of the classic view.

For how long have I used the solution?

I have been using IIS for approximately eight years.

What do I think about the stability of the solution?

IIS is a stable solution for .NET applications.

What do I think about the scalability of the solution?

The scalability of IIS is good. We can expand the solution if we choose.

We have approximately 30 to 40 people using the solution in my organization.

How are customer service and support?

I was required to use the support from IIS a while ago when we were migrating from IIS 6.0 to IIS 7.0.

I rate the support from IIS a five out of five.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of IIS is easy. The process takes only five minutes.

What other advice do I have?

We chose IIS because most of the applications we use are .NET and are Microsoft technologies that we are using for developing the application, IIS is the most valuable solution for this use case.

For first-time users of IIS, they should have some basic knowledge of what an application pool is, websites, and homepage redirections are.

I rate IIS a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
YunChyuan Sin - PeerSpot reviewer
Senior IT Systems Engineer at ITL Asia Pacific Sdn Bhd
Real User
Jun 22, 2022
Reliable and helpful support
Pros and Cons
  • "Windows Server IIS is stable."
  • "Windows Server IIS is stable."
  • "I am using an older version of Windows Server IIS and the general management and navigation to get something done is not as straightforward as I hope it to be. The interface could be improved."
  • "I am using an older version of Windows Server IIS and the general management and navigation to get something done is not as straightforward as I hope it to be. The interface could be improved."

What is our primary use case?

I use Windows Server IIS to publish our site for my Citrix applications.

What needs improvement?

I am using an older version of Windows Server IIS and the general management and navigation to get something done is not as straightforward as I hope it to be. The interface could be improved.

For how long have I used the solution?

I have used Windows Server IIS for approximately three years.

What do I think about the stability of the solution?

Windows Server IIS is stable.

What do I think about the scalability of the solution?

We have over 100 people using this solution in my organization.

How are customer service and support?

I have contacted the support from Microsoft a few times. Depending on the issue we are having, the support in some cases takes a bit longer to get our point across for them to understand and then to receive a resolution that day.

I rate the support from Microsoft a four out of five.

Which solution did I use previously and why did I switch?

I have not used another solution previously.

How was the initial setup?

The initial setup of Windows Server IIS is complex. If you already have some experience it can be simple.

What about the implementation team?

We have an external service provider that helps with the maintenance and monitoring of Windows Server IIS. We have internal personnel, but for anything that we can't figure out by ourselves, then we contact the service provider and external help desk.

What's my experience with pricing, setup cost, and licensing?

The price of Windows Server IIS is expensive. They have a large user base, and they charge a little bit too much.

What other advice do I have?

I rate Windows Server IIS an eight out of ten.

If I was using the newer version of Windows Server IIS I would rate it higher.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free IIS Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free IIS Report and get advice and tips from experienced pros sharing their opinions.