The primary use case of this solution is for infrastructure, Active Directory, infrastructure functionality, such as DHCP, and also, it's the main operating system for virtual machines.
Technical Pre-Sales Manager at a tech services company with 5,001-10,000 employees
Straightforward to set up, easy to use, and the stability has been improving over time
Pros and Cons
- "What I like the most is that it is easy to use."
- "In the next release, I would like to see better integration between the cloud environment and the on-premises environment."
What is our primary use case?
What is most valuable?
What I like the most is that it is easy to use.
What needs improvement?
The price could be reduced.
In the next release, I would like to see better integration between the cloud environment and the on-premises environment.
For how long have I used the solution?
I have been working with this solution for twenty years.
Buyer's Guide
IIS
November 2024
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What do I think about the stability of the solution?
The stability is better than it was in the past. It is better today than it was five years ago.
How are customer service and support?
I am no longer involved in the technical areas anymore. Instead, I am a part of the trade sales team. In this role, I have contacted Microsoft for the commercial parts but not for support.
How was the initial setup?
The initial setup is straightforward.
It is deployed in all environments, on-premises and on the cloud.
What's my experience with pricing, setup cost, and licensing?
The price of the cloud system is a bit high.
What other advice do I have?
I would rate this solution an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Senior Administrator - Windows at a tech services company with 51-200 employees
The interface, simplicity, and ease of management lend flexibility to this configurable solution
Pros and Cons
- "The interface, simplicity, and ease of management are all good features that make this user-friendly."
- "Scalability issues and security concerns need attention from Microsoft."
What is our primary use case?
We are basically using IIS like people use SharePoint. Technically IIS is a configurable web server. SharePoint is meant to be a collaborative tool. We configured IIS to be a collaborative tool of our own design.
What is most valuable?
The most valuable parts of IIS are the interface, simplicity, and ease of management.
What needs improvement?
There are a lot of security issues with IIS, and this has become more of a concern, especially recently. That security problem is the biggest disadvantage.
Scalability is also a problem. Microsoft needs to improve on that aspect of the product. There are many limitations on IIS that seem like they should not be hard to remedy.
On the other hand, Microsoft is doing more to concentrate on Azure for the cloud solution, so it may be their intent that Azure is ultimately the better solution.
For how long have I used the solution?
Overall, I have been working with IIS solutions on the cloud and on-premises for eight to ten years.
What do I think about the stability of the solution?
Recently IIS has been more stable than in earlier releases and it has gotten better as it matured.
What do I think about the scalability of the solution?
I do not think that much of IIS as a very scalable solution. It is used by our entire organization, which is about 1,000-plus end-users. But the product itself has limitations built into it.
We have a maximum of two people who manage the product. We work with it somewhat less now because of the scalability limitations and security issues, so we also dedicate less staff to projects with the product.
How are customer service and technical support?
The technical support is neutral: not good and not bad. It has become less satisfying because they changed how support is handled and we have to depend on forums. We do not have direct access to Microsoft support, in other words. It is not at all optimal.
Microsoft tries to divert from this lack of interest in supporting the product, I think, by providing documentation. We also use the community and go into the forums — the Microsoft TechNet forums — and then use Google as a last resort. For technical support on IIS, it turns out that Google is our best friend.
Which solution did I use previously and why did I switch?
From the beginning, we have been using Microsoft products as our base solution. We have Unix and Apache and those things in addition in the places where we need them, but we are mainly running on IIS and Windows.
How was the initial setup?
The initial setup was straightforward. That is one of the biggest advantages for IIS. It takes just three or four clicks and the installation is done. The whole process takes just a few minutes.
What other advice do I have?
Recent versions, especially IIS 10, are very stable. For the stability I highly recommend IIS.
On a scale from one to ten where one is the worst and ten is the best, I would rate IIS as an eight-out-of-ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
IIS
November 2024
Learn what your peers think about IIS. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,636 professionals have used our research since 2012.
Data Platform Manager at a manufacturing company with 501-1,000 employees
Built into Windows and has a good interface
Pros and Cons
- "Microsoft's technical support has always been very good."
- "The documentation isn't very good and the options are very complex."
What is our primary use case?
We use this program as application server.
What is most valuable?
What I like most about this program, is the fact that it's built into Windows, and then I also like the interface and the support.
What needs improvement?
I haven't yet come across anything that needs to improve. Perhaps the installation process can be simplified.
For how long have I used the solution?
I have been using IIS for ten, twelve years now.
What do I think about the stability of the solution?
The stability is okay. It's fairly enterprise-grade and robust for enterprise use.
What do I think about the scalability of the solution?
The program is scalable. We have between 50 and 100 users.
How are customer service and technical support?
Microsoft's technical support has always been very good, so I am satisfied with it.
Which solution did I use previously and why did I switch?
We've used this platform from the beginning.
How was the initial setup?
The initial setup was somewhere in the middle. It wasn't complicated but it wasn't easy either. The documentation isn't very good and the options are very complex.
What other advice do I have?
I will definitely recommend this solution to others. On a scale from 1 to 10, I will give it an eight rating.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Techincal CIO at a tech services company with 11-50 employees
Easy to set up, good scalability, and excellent online communities to help with troubleshooting
Pros and Cons
- "The solution is easy to use and connects with Microsoft."
- "The documentation is not very detailed. They need to improve it and add to it. They should ensure there are lots of visuals to help users better understand the solution."
What is most valuable?
The solution is easy to use and connects with Microsoft.
The solution is very robust.
What needs improvement?
The documentation is not very detailed. They need to improve it and add to it. They should ensure there are lots of visuals to help users better understand the solution.
For how long have I used the solution?
I've been using the solution for five years.
What do I think about the scalability of the solution?
In the previous version, scalability was a bit difficult, but with the latest version, a lot of improvements have been made. It's getting better.
How are customer service and technical support?
We don't use technical support. We do find there is a lot of community support online if we need it.
How was the initial setup?
The solution is easy to setup. It's very easy to comprehend.
What about the implementation team?
We implement the solution ourselves on behalf of clients.
What other advice do I have?
We use the current version of the solution and the on-premises deployment model. We're partners with Microsoft. We generally work with enterprise-level organizations.
I'd recommend the solution, but only to those organizations already using Microsoft.
I'd rate the solution eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Engineer at a tech vendor with 10,001+ employees
IIS is a reliable Web Server
Valuable Features:
IIS in windows 2003 onwards has become more secure by allowing the users to choose only the required components / features to install thereby reducing the surface area.
High performance and stability by isolating worker processes, application pools.
Essential for products like Exchange and SharePoint.
Comes with Windows OS, no separate licenses.
Room for Improvement:
Can be difficult to set up for new users and complex to troubleshoot.
Other Advice:
IIS is a reliable and secure product, works very well along side other components such as SQL and dotnet.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Administrator at a tech consulting company with 51-200 employees
MS IIS- A good web server
Valuable Features:
1. It is Microsoft product that is easy to use and to host local and public websites.
2. Unfamiliar users can work on this product. No license required because it is integrated with the OS.
3. IIS has the ability to limit the bandwidth of your web pages.
4. If the application crashes then the server and other applications continue to run and the failed application restarts the next time with the request.
Room for Improvement:
1. It is not compatible with other platforms due to limitations.
2. Users can not change the source code as per the requirements because source code is not editable.
3. Compatibility issue with other applications.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
I'd like to add that it was mostly the licensing that kept me from using IIS. Microsoft licensing is not very clear; I ended up talking to an MS agent. They told me that if you are running IIS, you don't need an additional license for each person to connect and view a web page, but you will need a CAL for each person using AD authentication. If you choose to not use AD authentication, such as a database username and password, then you will need an external authentication license. Most sites will have some sort of permissions and security, even if it's just logging into an admin panel of some sort (all CMS')
I asked exactly how a CAL works, and I was told that it was a piece of paper to tell MS that you are in compliance if they decide to audit you. Each license is around $40.
Apache doesn't require you to purchase a license. Microsoft does and if you don't think so, you haven't read enough or talked to the right person (even MS agents have been known to provide inaccurate licensing information).
I hope someone finds this useful. I spent about 2 hours of my time getting solid answers. A few online MS resources, MS agents, and other forums have been in agreement with what I said above.
ICT Superintendent at a mining and metals company with 11-50 employees
Stable, easy to use, and a quick deployment
Pros and Cons
- "The solution is very easy to use and offers a quick deployment."
- "We've never had any issues with the solution, but it's still nice to have overall improvements on it. It could be easier and faster to use, for example."
What is most valuable?
The solution is very easy to use and offers a quick deployment.
What needs improvement?
We've never had any issues with the solution, but it's still nice to have overall improvements on it. It could be easier and faster to use, for example.
For how long have I used the solution?
I've been using the solution for a few years now.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
We have around 80 users on the solution currently.
How are customer service and technical support?
We've never had any issue that required us to reach out to support. We've been satisfied with the solution overall.
How was the initial setup?
Overall, the deployment was very fast. It didn't take long to set up.
What's my experience with pricing, setup cost, and licensing?
The solution could offer better pricing.
What other advice do I have?
We use the on-premises deployment model.
I'd recommend the product. I'd rate it eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: November 2024
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I agree with you about the worker processes and setting up separate application pools!
I love the ability to recycle an application pool without effecting any other pools/sites!