Informatica Intelligent Data Management Cloud (IDMC) Reviews

Excel-like, so adoption is easy with users. The exporting and importing of information makes data management easier.

We have been able to assimilate our vendor products enhance the data for our web sites and other internal systems and then sync the data out to our customer facing systems with updated prices and product information. It is helping our purchase orders to be more accurate to our vendors.

The job scheduler needs improvement.

3 years

The deployment went very well. We contracted with a smart partner who specializes in product information data implementations. This made all the difference.

Customer Service:

Excellent

Technical Support:

Excellent

This was new for us to move our product data to this system.

Our data was complex so our implementation was. Our contractor who had worked with this tool as an implementer really helped us to configure the data.

Vendor team.

We reduced product data setup time from 1.5 hours to 30 minutes.

I particularly value data replication and data sync jobs. Replication allows us to fully replicate all objects from Shop Floor Data Collection (SFDC) to in-house/on-premises database in one job.

I also appreciate the flexibility of the reset target option to reflect the source object structural changes to be implemented on the target database table side. This is awesome.

It helped the organization to always have the backup of SFDC data in-house for data warehousing purposes.

• Stable connectivity: No matter what, our business requires steady, stable, and consistent connectivity. Regardless of how many columns in an SFDC object or how many rows in an SFDC object, we must have steady connectivity.
• Performance also needs to be significantly improved, especially when connecting to SFDC for read and write operations.

I have used this product for five years.

There are stability issues, especially when connecting to SFDC. At times, we do see connection time-out errors, though we have changed the properties in Informatica secure agent properties. We have also noticed that sometimes it does not cooperate well with SFDC read and write operations.

We did not encounter any scalability issues.

Technical support can be described as average.

The client was using data loader, but as the demand increased to replicate the data and frequency of data replication, they moved on to Informatica Cloud.

The initial setup was pretty straightforward. You just have to login to the server where you want to download, install, and run the Informatica secure agent

The pricing structure is good, but having to pay for extra drivers to be used in an ICS environment makes me a little nervous.

The client had already purchased this solution and it was up and running in all of their different environments

It’s a great product which allows the connection to a number of cloud based technologies such as Workday and Salesforce.

Address correction batch mode and suggestion list

Billing/customer contact departments used to verify all addresses manually, it used to take weeks. Now that we run all the addresses through AddressDoctor, we know what is a deliverable address and what is not, and we see the suggestion list for the addresses which are not deliverable. Great in reducing human effort and errors.

Suggestion list and batch mode

5 months

None

None

None

Customer Service: 8/10Technical Support: 8/10

A little complex, in configuring the suggestion list in the admin console and content management.

Vendor, very goo knowledge and experience.

I know it reduced a lot human effort which in turn means savings but I don't know the exact figure.

Data cleansing and address validation are the most valuable features. Also the web services which can be called on the fly. Data Duplication plays a very important role.

It has improved the customer data management where we had the incorrect addresses and data cleansing. Also in finding the duplicates so as to ensure the customer data is not duplicated.

Asia pacific region address validation needs to be improved.

3 years

None

None

None

Customer Service: 4 out of 5Technical Support: 4 out of 5

We previously used Firstlogic as a data quality tool. We found that Informatica is more feasible and user friendly than Firstlogic.

In-house.

Yes. Trillium.

The primary use case of Informatica Cloud Data Management is to process data. In Informatica Cloud Data Management, you are in a portal where you can pick up the functionality you need to leverage and work with your data.

One of the most valuable features is that I don't need to buy a subscription for any functionality. With Informatica Cloud Data Management, I have all the functionality and features available. If I need to make an integration, I can go to that integration service. If I need to mask, provide, or clean some information, I can easily just pick up that feature and use it. It's very simple, and I have all the functions and capabilities I need to work with data. 

For example, you have data integration, data profiling, data quality, data governance, MGM, etc. You have an enterprise data catalog where you can build a central repository of all the audio, knowledge of technical data sets, or technical data assets from your company, as well as do semantic searches. 

One thing Informatica could improve is the way IPUs are used. Each customer purchases a certain amount of IPUs per month, but you can use more or less than that defined quantity. The only problem is if you don't use the all your IPUs, they don't carry over into the next month. I think customers should have the ability to transfer unused IPUs into the next month or year. This improvement could help give customers more flexibility, especially since cloud solutions need flexibility in how we use and pay for them. 

There are some features from on-premises versions of this solution that are not yet available in the cloud version. I think this is part of the roadmap that Informatica is executing for this portfolio, so not all the functionalities are ready for the cloud version of this solution. I'm sure it's just a matter of time because I know that they will be available next year. 

This solution offers the stability and uptime you need, which you can't get in on-premises installation. Informatica has a subscription-based service that can take care of maintenance, so it's easy to maintain. 

Because this is a cloud solution, it offers elasticity and scalability. 

Informatica's technical support is great, probably one of the best. Informatica has a service where you can request maintenance through their support portal. You can create tickets for any incidents or questions. Response time depends on SLA, service level argument, and can range from one hour to four hours to three days. There are different levels of support.

This is a cloud solution, so there is no setup. You pay as you go. If we need to get some information from an on-premises environment, we implement a Secure Agent. We install the agent in a virtual machine, set up the connectors to the on-premises source, and you can work with your data on the cloud. The setup process of this company is so easy because it has four steps, and then the component is up and running. It's not complicated to implement, it's very easy. 

I implemented through an in-house team. 

You pay for this solution based on IPUs, Informatica Processing Units. This depends on how much data you process and how much memory you consume from the cloud provider, and you pay as you go. 

I rate this solution a nine out of ten. If you are considering implementing Informatica, make sure you have a clearly planned approach to the cloud solution you want. Compared to on-premises solutions, there are some different capabilities you need to leverage when working in the cloud because it's a different world. You are capable of much more. You have access to all the data center servers, so you don't have to worry about memory, processing, or storage. You don't have to worry about using all your resources as efficiently because there will always have a server you can use. 

Hybrid Cloud

Other

The solution is typically a bridge between business and IT. You use Axion as a tool for governance within the organization. The business people could use this tool to understand what information is being entered by IT. For example, if I'm an IT guy and if I'm using something called a column name or a table name which could be pretty technical out there, I just say, for example, BT_DT. I understand what BT_DT is, which, in this case, is birth date. That's the table name. However, the business side wouldn't really understand this. Therefore, I could actually tag BT_DT as birth date in Axon and I could relate it to this particular column and then the business side can use it from there. 

Apart from that, you could define your data governance policies, your workflows, who's going to approve the data, who's going to use the data, and who should be consuming it. It can assure that data shouldn't get out of certain boundaries. 

What I like about Axon is that typically, with all tools, you will find that there are certain limitations when it comes to the user level. However, with Axon, the limitations are not there. You could have certain people getting into Axon and things like reading, writing, or editing the policies. However, apart from those people, everyone else in the organization can still view it, so it's not restricted. There are certain people who could just edit the tool or administer the tool. That said, everyone in the organization can view what is actually happening and what they could benefit from it. That's how collaborative data governance comes into the picture with Axon. 

It has got nice integrated quality dashboards as well. 

It has the BPMN enabled or BPMN compliant workflows embedded inside it, which is great.

The solution is stable.

It doesn't need too much memory. It's being used by the business as well as the IT guys in tandem. There is something called a Marketplace that is also available. Now, when you publish something, it's is available for all the consumers out there to use within the organization. 

If I wanted to improve something, it would be the way we import or the way we design the policies. Right now, although they offer some templates, I would want more templates available to be imported.

I've been using the solution for two years or so.

The solution is very stable. there are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

When you talk about scalability, this is not a very, very heavy tool. It is a tool that is typically going to fetch all the data and everything from the governance perspective. It's not actually a memory-hogging application as such.

In my previous company, there were about 100 uses on the solution.

With Informatica technical support has never been a problem. They are fantastic. If you reach out to them and raise a case, they get onto it very quickly.

We previously used an in-house solution. We did not use a different third-party solution.

The installation is okay if you follow the steps that they have provided in the guide. If a new user does that, that should be fine, however, you need a dedicated person to do that. You cannot just click through. There are various components to it. You need a specialist to do that. That said, the guides are pretty comprehensive. If you follow those, that should be fine.

In our environment, the setup was done within a day's time or a few hours - maybe four to five hours.

You need knowledge of the underlying components, such as Linux, or your big data environment, et cetera. That's where specialists can be brought in. It's recommended you take advantage of them if you can.

The license is a yearly one that can be renewed for a consecutive year. You can actually go with a three-year license as well, which will give you a better discount.

While our deployment is on-premise, you can deploy it on any cloud of your choice.

I'd rate the solution at an eight out of ten.

I would recommend the solution to other users and organizations.

On-premises

To create and launch new products/services on telecom security.

It has good processes and governance.

• NPI
• Security
• Governance
• Risk management.

• By improving customer service
• Integration solutions development
• Implementation style.

Still implementing.

It is quite easy to use and flexible.

With recent versions of cloud-based products in use for all applications, it provides flexibility in integrating the different applications. With AWS S3 and Informatica, integration is flexible and loosely coupled.

The vendor should have more training resources: online classes, free tutorial videos, etc.

I have used this product for six months.

We have not yet had any issues with stability, as we are just beginning our journey.

Yet to be determined.

So far, so good.

We recently started migrating and using SaaS-based application solutions. On-premises, there are multiple integration platforms being used, such as BizTalk and SAP PI.

Since it is SaaS based, no setup was required, except for the installation on a secure agent.

I was not involved in pricing and licensing.

I was not involved in the selection process.

It is quite useful and flexible compared to other vendors in terms of cost of implementation and use case.