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Developer at NorthCap Technologies
Real User
Top 10
Easy to setup and efficient tool for data management
Pros and Cons
  • "It's good for tool management, maintaining the golden record of customer status."
  • "Data integration should be improved."

What is our primary use case?

I mainly use it for data management.

What is most valuable?

It's for tool management, maintaining the golden record of customer status.

What needs improvement?

Data integration should be improved. Another area of improvement is customer applications, along with business 365 application case integration between applications.

For how long have I used the solution?

I have been using this solution for three years now. I work with the latest update.

Buyer's Guide
Informatica Intelligent Data Management Cloud (IDMC)
March 2025
Learn what your peers think about Informatica Intelligent Data Management Cloud (IDMC). Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
844,944 professionals have used our research since 2012.

What do I think about the stability of the solution?

I would rate the stability a six out of ten. There is room for improvement in the stability.

What do I think about the scalability of the solution?

I would rate the scalability of the solution an eight out of ten. There are currently nine end users in my team. There might be more people in the company. 

Recently, Informatica MDM upgraded, it transitioned from its traditional on-premise MDM offerings to a cloud-based platform called Informatica Intelligent Cloud Services (IICS). So, we are not planning to expand its further usage.

How are customer service and support?

The customer support and service are helpful. 

How would you rate customer service and support?

Neutral

How was the initial setup?

I would rate my experience with the initial setup an eight out of ten, where one is difficult, and ten is easy. 

It is very easy to set up. However, the deployment time depends on the configuration. It can take 10 to 15 minutes.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable.

Which other solutions did I evaluate?

 

What other advice do I have?

The users should have more training on Informatica MDM, especially practical training. The vendor should provide some practical training.

Overall, I would rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2122719 - PeerSpot reviewer
Professor in MDA gradution
Real User
A Master Data Management solution with robust matching technology
Pros and Cons
  • "I like that Informatica MDM has robust matching technology. Informatica MDM is also porting the external Java applications for validations. I can consider that a must-have. It is also exposed to Rest API calls, and we can engage in real-time integrations with any third-party systems."
  • "The configurations could be better. It is a bit confusing because we must develop two tools when building a data model in Informatica MDM. Even though Informatica MDM is a single tool, we have our hub console plus the provisioning tool within that. Whatever data model we are building in the hub console, we have to develop it in the provisioning tool again. It is double the work to create a data model. We are also using external calls or the Java custom plans functions. This can be both positive and negative. Since MDM as a client does not support any complex validation, we have to depend on the external call or a Java call. Every time we deployed, the entire solution was impacted if something went wrong."

What is our primary use case?

We use Informatica MDM for master data maintenance across our organization. We have multiple departments, like material real estate, trading, and supply. We use it for consolidation, harmonization, and central master data maintenance. We are also integrating it with the nonrecipient systems.

What is most valuable?

I like that Informatica MDM has robust matching technology. Informatica MDM is also porting the external Java applications for validations. I can consider that a must-have. It is also exposed to Rest API calls, and we can engage in real-time integrations with any third-party systems.

What needs improvement?

The configurations could be better. It is a bit confusing because we must develop two tools when building a data model in Informatica MDM. Even though Informatica MDM is a single tool, we have our hub console plus the provisioning tool within that. Whatever data model we are building in the hub console, we have to develop it in the provisioning tool again. It is double the work to create a data model. 

We are also using external calls or the Java custom plans functions. This can be both positive and negative. Since MDM as a client does not support any complex validation, we have to depend on the external call or a Java call. Every time we deployed, the entire solution was impacted if something went wrong. 

For how long have I used the solution?

I have been using Informatica MDM for four years.

What do I think about the stability of the solution?

Informatica MDM can be more stable. There are some issues and some crashes, and sometimes, with the data load, we usually feel like we are doing an initial data load for any project. Sometimes, it could also be down to the production environment.

On a scale from one to ten, I would give stability a six.

What do I think about the scalability of the solution?

Informatica MDM is a scalable solution. We probably have 1000 direct and indirect users with multiple use cases. But people solely working with Informatica MDM might be around 200 or 300. Most users are from business IT data support.

On a scale from one to ten, I would give scalability an eight.

How are customer service and support?

Technical support is very responsive.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I was using SAP MDM, which is currently end of its life, so we migrated from SAP MDM to Informatica MDM.

How was the initial setup?

The initial setup is straightforward. We have to make a jar file which we have to download from the link and download it as a client in our local mission. However, there are some challenges if we deploy Informatica MDM with IDQ on-premises. The deployment time depends on the use case. One or two people can maintain this solution.

What was our ROI?

We have seen a return on investment. From a business perspective, there have been many improvements since we migrated from SAP MDM.

What other advice do I have?

I would recommend Informatica MDM to potential users. Even though Informatica MDM does not come with data quality, Informatica as a whole has some of the right tools. We have embedded the MDM with the IDQ informatic data quality in ways we can interact. It is the best fit for non-SAP systems.

On a scale from one to ten, I would give Informatica MDM an eight.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Informatica Intelligent Data Management Cloud (IDMC)
March 2025
Learn what your peers think about Informatica Intelligent Data Management Cloud (IDMC). Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
844,944 professionals have used our research since 2012.
reviewer1767090 - PeerSpot reviewer
Data Analytics Director at a computer software company with 1,001-5,000 employees
Real User
Versatile, robust, and great for large-scale organizations
Pros and Cons
  • "The product is scalable and excellent for enterprise-level organizations."
  • "Cost-wise, it could be better."

What is our primary use case?

We primarily use the solution for data integration, management, and more recently, data cataloging in the lineage.

What is most valuable?

It's great as a unified enterprise data management platform. It's useful for cross-platform functionality.

The solution is stable.

The product is scalable and excellent for enterprise-level organizations.

Technical support has been good.

What needs improvement?

Cost-wise, it could be better. Informatica has a bit steep upfront cost. Upfront, it requires upfront investments. Many models of Informatica still require licenses. I would really like to see Informatica moving more and more into pay as you go model, so to move completely from CapEx to OpEx.

For how long have I used the solution?

I've personally used the solution for many years. 

What do I think about the stability of the solution?

The product is stable. They've been on the market for many years. They're key industry players.

What do I think about the scalability of the solution?

Everything is scalable nowadays,

Normally, I wouldn't offer Informatica for small clients - small or medium enterprises. It's an enterprise-grade solution. We are talking about many, many users.

How are customer service and support?

I have some experience with technical support and found them to be good enough.

Which solution did I use previously and why did I switch?

We've used a combination of different solutions.

Informatica is really versatile, robust solution. That said, there are competitors on different levels for Informatica. For example, for MDM, master data management, Prophecy, would be good, for example.

How was the initial setup?

Normally, if you implement a complex solution, not only the data integration model of Informatica, like PowerCenter, and more of a complex solution, like an enterprise data management platform, it's a multifaceted, multi-phase approach.

The deployment depends on the client's requirements, however, normally, I would say it's something that we would be planning for as a baseline for around one year, or maybe 10 to 12 months.

The deployment itself is never on-premises. It's public cloud mostly. Informatica can be deployed on Azure, on Amazon, and on the Informatica cloud as well.

Maintenance can be really straightforward if it's only one model like data integration. Maybe a few guys would handle it. However, if it's a complex enterprise-level implementation, again, enterprise data management platform with multiple components, multiple integrations between them and with the legacy stack on the premises, off-premises, then it's a big, and maintenance can require ten to 12 people. 

What about the implementation team?

We are an integrator for Informatica. We can help clients deploy it.

What was our ROI?

I'm not measuring ROI due to the specifics of my job. With what I'm doing, I'm not measuring ROI.

What other advice do I have?

I work as a director in a consulting company. We don't implement it. We implement it for our clients. We don't implement it internally.

I recommended the solution only for particular use cases. For example, let's say if you have a simple use case just simply integrating data, it would probably not be my first choice, Informatica. However, if it's an enterprise-grade implementation of a data platform, a data management platform for creating data from A to Z, then this is a perfect option.

I'd give the solution a solid none out of ten rating.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partners
PeerSpot user
Director of Sales and Marketing at Informatic Technologies
Real User
Top 5
A stand-alone application used for any integration with third party tools
Pros and Cons
  • "The data mapping capability is a valuable feature."
  • "Certain applications are not being synced with the ION."

What is our primary use case?

 A stand-alone application used for any integration with third party tools, like Oracle, it may be SAP, or it can be their local in-house build, or HRMS. It can be any application from A to Z. But this acts like in the web services. 

What is most valuable?

The data mapping capability is a valuable feature. 

What needs improvement?

Certain applications aren't accepted. For example, for IBM applications, it takes a lot of time. And certain applications are not being synced with the ION.

For how long have I used the solution?

I have been using Informatica Cloud Data Integration for two and a half years. 

What do I think about the stability of the solution?

Its a very stable solution. 

What do I think about the scalability of the solution?

There are twenty five customers at present. 

How was the initial setup?

The initial setup is straightforward. The deployment takes two hours time. 

What's my experience with pricing, setup cost, and licensing?

It's an expensive solution. 

What other advice do I have?

Overall, I rate the solution an eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Senior Solution Architect at Intraedge
Real User
Top 20
Can be built to handle integration, data modeling, and data governance under one umbrella
Pros and Cons
  • "It comes with lot of features and is a one-stop-shop solution for integration, data modeling, and data governance. Everything can be built under one particular umbrella. If any issues come up, then there won't be any blame game saying that it could be an integration issue or an MDM hub issue because it's wholly owned by Informatica. That's the biggest advantage of Informatica MDM over that of any other tools that are available on the market."
  • "This is a costly solution. We have several customers who evaluate it but then look for other solutions because of the cost. At present, Informatica MDM comes as an on-premises or cloud-based solution. I would like to see them offer a SaaS-based MDM model. I think they are working on it."

What is most valuable?

It comes with lot of features and is a one-stop-shop solution for integration, data modeling, and data governance. Everything can be built under one particular umbrella. If any issues come up, then there won't be any blame game saying that it could be an integration issue or an MDM hub issue because it's wholly owned by Informatica. That's the biggest advantage of Informatica MDM over that of any other tools that are available on the market.

It has given us a lot of flexibility in terms of solutions.

What needs improvement?

This is a costly solution. We have several customers who evaluate it but then look for other solutions because of the cost.

At present, Informatica MDM comes as an on-premises or cloud-based solution. I would like to see them offer a SaaS-based MDM model. I think they are working on it.

For how long have I used the solution?

I've worked with Informatica MDM for close to a year.

What do I think about the stability of the solution?

We have not had any performance issues.

What do I think about the scalability of the solution?

It is a scalable solution.

How are customer service and support?

The technical support is good depending on the SLA. Sometimes, they do have a busy schedule. When I contacted them for issues, someone joined the call if he/she was ready. Otherwise, we have had to wait for a day or two.

What's my experience with pricing, setup cost, and licensing?

Informatica MDM is a costly solution because it comes as a bundle. They are also globally positioning themselves and are definitely working on very upgraded technologies. If someone wanted to do it on the cloud, they have a lot of flexibility because they upgrade themselves according to the current needs. It definitely comes with a lot of features and that's the reason why it's costly.

The licensing cost should be approximately one million dollars. It's about four to five times that of other vendors.

What other advice do I have?

Take a look at your budget first and then proceed with this solution.

On a scale from one to ten, I give Informatica MDM a nine.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director/Project Manager at Stoneysoft
Real User
A Reasonable Number of Products with No Restrictions on Specific Parts
Pros and Cons
  • "It's got a reputation in the industry as one of the best solutions for master data management. So, it's what we see in the Gartner top right quadrant as the best product in that space."
  • "We'd like to see the microservices, which don't run yet because the solution is not yet fully cloud-based."

What is our primary use case?

We use Informatica Supplier 360 to provide a New Zealand-based national product catalogue for the health sector.

What is most valuable?

It's got a reputation in the industry as one of the best solutions for master data management. So, it's what we see in the Gartner top right quadrant as the best product in that space.

What needs improvement?

We'd like to see the microservices, which don't run yet because the solution is not yet fully cloud-based.

For how long have I used the solution?

I have been using this solution for about 12 months.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

One of the main reasons we purchased this product was its scalability, which is better than other offerings in the market.

How are customer service and support?

We have a premium service with access to tech support. They're very good. On a scale of one to ten, I'd rate them as eight.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not use any solution previous to Informatica Supplier 360.

How was the initial setup?

It's a long-term journey, and we're still working on it. We're due to finish at the end of this year, making it a two-year deployment, but it will have a long run.

What about the implementation team?

A mixture of in-house and integration partner.

What was our ROI?

We're still in the deployment process, so we haven't seen any ROI yet. We also have a benefits realization program that won't be realized until we've fully rolled it out.

What's my experience with pricing, setup cost, and licensing?

The licensing model allows you to consume a reasonable amount of products and is not constrained to specific parts items. So we can bring on other components of the solution without needing new licenses. You order a tranche of stuff and consume it. 

We are quite happy with the licensing model.

What other advice do I have?

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
I.T. Specialist - Data Architect - Solution Architect at United States Department of Defense
Real User
Mapping designer seems to be easier to use which is a great improvement

What is our primary use case?

Migrate workloads from on-prem. That's the usual scenario for many customers in the past.  The question is if IICS could help painlessly.

How has it helped my organization?

Don't know yet. In a trial now. There is much to find out, first and foremost, its performance level when compared with on-prem.

What is most valuable?

Mapping designer seems to be easier to use even when compared with PowerCenter which is a great improvement.

What needs improvement?

The availability of connectors from the get-go, not just waiting for additional, extra ones to be added. That's it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2253402 - PeerSpot reviewer
Delivery Director at a computer software company with 1,001-5,000 employees
Real User
Top 5
Needs to improve technical support and not suited for small companies due to price and integration
Pros and Cons
  • "The product is stable."
  • "I would like to have the solution in one product and technical support needs to be better."

What needs improvement?

I would like to have the solution in one product and technical support needs to be better. 

What do I think about the stability of the solution?

The product is stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How was the initial setup?

Informatica Axon is easy to deploy and takes six months to install. We would need five people for the solution's deployment. 

What's my experience with pricing, setup cost, and licensing?

Informatica Axon is expensive. 

What other advice do I have?

I wouldn't recommend the tool to small companies due to price and integration. I would rate the tool a seven out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Informatica Intelligent Data Management Cloud (IDMC) Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Informatica Intelligent Data Management Cloud (IDMC) Report and get advice and tips from experienced pros sharing their opinions.