Informatica Intelligent Data Management Cloud (IDMC) Reviews

The Mapping Designer allows for declarative ETL development (visual scripting) that leverages a wide array of different transformations.

The designer allows for the creation of mappings to be leveraged as templates. Within the templates, parameters can be set up that serve as variables for deployment to mapping configuration tasks.

Mapping Configuration Tasks, MCTs, are specific uses of a mapping to fit a situation or set of circumstances.

With my firm, our use of Informatica Cloud is primarily to implement a set of financial integrations from various accounting systems into a Salesforce environment.

By leveraging Informatica Cloud Mapping Designer, we were able to create sets of reusable templates that were source agnostic. This made supporting the integration for hundreds of customers feasible with just a small team of integration specialists.

There are a small number of UI bugs that occur on occasion.

In several browsers, such as Chrome, elements of the UI can disappear when navigating through steps in any of the integration tasks' wizards. Additionally, on data synchronization tasks, the source fields in a mapping can disappear altogether as well.

Also, the product is so new, that any points not covered in the documentation prove difficult to research online.

I have been using Informatica Cloud for two years.

There is currently no active failover for Informatica Cloud Secure Agents. This is the service used to process source information in client environments.

Therefore if a Secure Agent running a job goes down, the job will not wait or failover to another agent. It will fail as well.

We have not had any scalability issues so far.

Technical support is stellar. The time zone can prove an issue, as their support is all in Pacific Standard Time (PST).

We did not have a previous solution.

The installation and configuration of the Secure Agent is a breeze.

Jitterbit, SnapLogic, and MuleSoft were evaluated.

Informatica is likely to make this their flagship product. It is a solid investment to move to this ETL now. There will continue to be a slew of new features and product improvements in the near future that may increase the cost of the license.

New ProductBusiness user-friendly web user interface, dashboards and graphs, flexible task-based workflow, ability to use library of out-of-box data quality rules or define custom DQ business rules, channel specific exports, fully customizable BPM workflow engine for task management and notifications, enterprise scalable performance, flexible data model and hierarchy management.

Our Implementation Delivery team is able to design and implement robust business solutions for PIM and Product MDM for our many large, global Retail, Manufacturing and Distribution clients.

Additional pre-built, "plug and play" out of the box functionality should continue to be built.  Additional pre-built capabilities and connectors to better integrate with social product data for ratings/reviews, additional Ecomm and external DAM solutions.

Approximately 4 years.

Some technical issues have been encountered and resolved during migrations and cutovers. 

We have seen stability issues with older versions, particularly 6.x and below. Newer versions have proven stable.

Scalability is on par or better than any other solution on the market. One of our customers has over 21 million SKUs in PIM, and others have 100's of international users.

I mainly use it for data management.

It's for tool management, maintaining the golden record of customer status.

Data integration should be improved. Another area of improvement is customer applications, along with business 365 application case integration between applications.

I have been using this solution for three years now. I work with the latest update.

I would rate the stability a six out of ten. There is room for improvement in the stability.

I would rate the scalability of the solution an eight out of ten. There are currently nine end users in my team. There might be more people in the company. 

Recently, Informatica MDM upgraded, it transitioned from its traditional on-premise MDM offerings to a cloud-based platform called Informatica Intelligent Cloud Services (IICS). So, we are not planning to expand its further usage.

The customer support and service are helpful. 

Neutral

I would rate my experience with the initial setup an eight out of ten, where one is difficult, and ten is easy. 

It is very easy to set up. However, the deployment time depends on the configuration. It can take 10 to 15 minutes.

The pricing is reasonable.

The users should have more training on Informatica MDM, especially practical training. The vendor should provide some practical training.

Overall, I would rate the solution an eight out of ten.

We primarily use the solution for data integration, management, and more recently, data cataloging in the lineage.

It's great as a unified enterprise data management platform. It's useful for cross-platform functionality.

The solution is stable.

The product is scalable and excellent for enterprise-level organizations.

Technical support has been good.

Cost-wise, it could be better. Informatica has a bit steep upfront cost. Upfront, it requires upfront investments. Many models of Informatica still require licenses. I would really like to see Informatica moving more and more into pay as you go model, so to move completely from CapEx to OpEx.

I've personally used the solution for many years. 

The product is stable. They've been on the market for many years. They're key industry players.

Everything is scalable nowadays,

Normally, I wouldn't offer Informatica for small clients - small or medium enterprises. It's an enterprise-grade solution. We are talking about many, many users.

I have some experience with technical support and found them to be good enough.

We've used a combination of different solutions.

Informatica is really versatile, robust solution. That said, there are competitors on different levels for Informatica. For example, for MDM, master data management, Prophecy, would be good, for example.

Normally, if you implement a complex solution, not only the data integration model of Informatica, like PowerCenter, and more of a complex solution, like an enterprise data management platform, it's a multifaceted, multi-phase approach.

The deployment depends on the client's requirements, however, normally, I would say it's something that we would be planning for as a baseline for around one year, or maybe 10 to 12 months.

The deployment itself is never on-premises. It's public cloud mostly. Informatica can be deployed on Azure, on Amazon, and on the Informatica cloud as well.

Maintenance can be really straightforward if it's only one model like data integration. Maybe a few guys would handle it. However, if it's a complex enterprise-level implementation, again, enterprise data management platform with multiple components, multiple integrations between them and with the legacy stack on the premises, off-premises, then it's a big, and maintenance can require ten to 12 people. 

We are an integrator for Informatica. We can help clients deploy it.

I'm not measuring ROI due to the specifics of my job. With what I'm doing, I'm not measuring ROI.

I work as a director in a consulting company. We don't implement it. We implement it for our clients. We don't implement it internally.

I recommended the solution only for particular use cases. For example, let's say if you have a simple use case just simply integrating data, it would probably not be my first choice, Informatica. However, if it's an enterprise-grade implementation of a data platform, a data management platform for creating data from A to Z, then this is a perfect option.

I'd give the solution a solid none out of ten rating.

It comes with lot of features and is a one-stop-shop solution for integration, data modeling, and data governance. Everything can be built under one particular umbrella. If any issues come up, then there won't be any blame game saying that it could be an integration issue or an MDM hub issue because it's wholly owned by Informatica. That's the biggest advantage of Informatica MDM over that of any other tools that are available on the market.

It has given us a lot of flexibility in terms of solutions.

This is a costly solution. We have several customers who evaluate it but then look for other solutions because of the cost.

At present, Informatica MDM comes as an on-premises or cloud-based solution. I would like to see them offer a SaaS-based MDM model. I think they are working on it.

I've worked with Informatica MDM for close to a year.

We have not had any performance issues.

It is a scalable solution.

The technical support is good depending on the SLA. Sometimes, they do have a busy schedule. When I contacted them for issues, someone joined the call if he/she was ready. Otherwise, we have had to wait for a day or two.

Informatica MDM is a costly solution because it comes as a bundle. They are also globally positioning themselves and are definitely working on very upgraded technologies. If someone wanted to do it on the cloud, they have a lot of flexibility because they upgrade themselves according to the current needs. It definitely comes with a lot of features and that's the reason why it's costly.

The licensing cost should be approximately one million dollars. It's about four to five times that of other vendors.

Take a look at your budget first and then proceed with this solution.

On a scale from one to ten, I give Informatica MDM a nine.

We use Informatica Supplier 360 to provide a New Zealand-based national product catalogue for the health sector.

It's got a reputation in the industry as one of the best solutions for master data management. So, it's what we see in the Gartner top right quadrant as the best product in that space.

We'd like to see the microservices, which don't run yet because the solution is not yet fully cloud-based.

I have been using this solution for about 12 months.

It is stable.

One of the main reasons we purchased this product was its scalability, which is better than other offerings in the market.

We have a premium service with access to tech support. They're very good. On a scale of one to ten, I'd rate them as eight.

Positive

We did not use any solution previous to Informatica Supplier 360.

It's a long-term journey, and we're still working on it. We're due to finish at the end of this year, making it a two-year deployment, but it will have a long run.

A mixture of in-house and integration partner.

We're still in the deployment process, so we haven't seen any ROI yet. We also have a benefits realization program that won't be realized until we've fully rolled it out.

The licensing model allows you to consume a reasonable amount of products and is not constrained to specific parts items. So we can bring on other components of the solution without needing new licenses. You order a tranche of stuff and consume it. 

We are quite happy with the licensing model.

I would rate this solution an eight out of ten.

Migrate workloads from on-prem. That's the usual scenario for many customers in the past.  The question is if IICS could help painlessly.

Don't know yet. In a trial now. There is much to find out, first and foremost, its performance level when compared with on-prem.

Mapping designer seems to be easier to use even when compared with PowerCenter which is a great improvement.

The availability of connectors from the get-go, not just waiting for additional, extra ones to be added. That's it.

I would like to have the solution in one product and technical support needs to be better. 

The product is stable. 

The solution is scalable. 

Informatica Axon is easy to deploy and takes six months to install. We would need five people for the solution's deployment. 

Informatica Axon is expensive. 

I wouldn't recommend the tool to small companies due to price and integration. I would rate the tool a seven out of ten.