Informatica Intelligent Data Management Cloud (IDMC) Reviews

I mainly use it for data management.

It's for tool management, maintaining the golden record of customer status.

Data integration should be improved. Another area of improvement is customer applications, along with business 365 application case integration between applications.

I have been using this solution for three years now. I work with the latest update.

I would rate the stability a six out of ten. There is room for improvement in the stability.

I would rate the scalability of the solution an eight out of ten. There are currently nine end users in my team. There might be more people in the company. 

Recently, Informatica MDM upgraded, it transitioned from its traditional on-premise MDM offerings to a cloud-based platform called Informatica Intelligent Cloud Services (IICS). So, we are not planning to expand its further usage.

The customer support and service are helpful. 

Neutral

I would rate my experience with the initial setup an eight out of ten, where one is difficult, and ten is easy. 

It is very easy to set up. However, the deployment time depends on the configuration. It can take 10 to 15 minutes.

The pricing is reasonable.

The users should have more training on Informatica MDM, especially practical training. The vendor should provide some practical training.

Overall, I would rate the solution an eight out of ten.

We use Informatica MDM for master data maintenance across our organization. We have multiple departments, like material real estate, trading, and supply. We use it for consolidation, harmonization, and central master data maintenance. We are also integrating it with the nonrecipient systems.

I like that Informatica MDM has robust matching technology. Informatica MDM is also porting the external Java applications for validations. I can consider that a must-have. It is also exposed to Rest API calls, and we can engage in real-time integrations with any third-party systems.

The configurations could be better. It is a bit confusing because we must develop two tools when building a data model in Informatica MDM. Even though Informatica MDM is a single tool, we have our hub console plus the provisioning tool within that. Whatever data model we are building in the hub console, we have to develop it in the provisioning tool again. It is double the work to create a data model. 

We are also using external calls or the Java custom plans functions. This can be both positive and negative. Since MDM as a client does not support any complex validation, we have to depend on the external call or a Java call. Every time we deployed, the entire solution was impacted if something went wrong. 

I have been using Informatica MDM for four years.

Informatica MDM can be more stable. There are some issues and some crashes, and sometimes, with the data load, we usually feel like we are doing an initial data load for any project. Sometimes, it could also be down to the production environment.

On a scale from one to ten, I would give stability a six.

Informatica MDM is a scalable solution. We probably have 1000 direct and indirect users with multiple use cases. But people solely working with Informatica MDM might be around 200 or 300. Most users are from business IT data support.

On a scale from one to ten, I would give scalability an eight.

Technical support is very responsive.

Positive

I was using SAP MDM, which is currently end of its life, so we migrated from SAP MDM to Informatica MDM.

The initial setup is straightforward. We have to make a jar file which we have to download from the link and download it as a client in our local mission. However, there are some challenges if we deploy Informatica MDM with IDQ on-premises. The deployment time depends on the use case. One or two people can maintain this solution.

We have seen a return on investment. From a business perspective, there have been many improvements since we migrated from SAP MDM.

I would recommend Informatica MDM to potential users. Even though Informatica MDM does not come with data quality, Informatica as a whole has some of the right tools. We have embedded the MDM with the IDQ informatic data quality in ways we can interact. It is the best fit for non-SAP systems.

On a scale from one to ten, I would give Informatica MDM an eight.

It comes with lot of features and is a one-stop-shop solution for integration, data modeling, and data governance. Everything can be built under one particular umbrella. If any issues come up, then there won't be any blame game saying that it could be an integration issue or an MDM hub issue because it's wholly owned by Informatica. That's the biggest advantage of Informatica MDM over that of any other tools that are available on the market.

It has given us a lot of flexibility in terms of solutions.

This is a costly solution. We have several customers who evaluate it but then look for other solutions because of the cost.

At present, Informatica MDM comes as an on-premises or cloud-based solution. I would like to see them offer a SaaS-based MDM model. I think they are working on it.

I've worked with Informatica MDM for close to a year.

We have not had any performance issues.

It is a scalable solution.

The technical support is good depending on the SLA. Sometimes, they do have a busy schedule. When I contacted them for issues, someone joined the call if he/she was ready. Otherwise, we have had to wait for a day or two.

Informatica MDM is a costly solution because it comes as a bundle. They are also globally positioning themselves and are definitely working on very upgraded technologies. If someone wanted to do it on the cloud, they have a lot of flexibility because they upgrade themselves according to the current needs. It definitely comes with a lot of features and that's the reason why it's costly.

The licensing cost should be approximately one million dollars. It's about four to five times that of other vendors.

Take a look at your budget first and then proceed with this solution.

On a scale from one to ten, I give Informatica MDM a nine.

We use Informatica Supplier 360 to provide a New Zealand-based national product catalogue for the health sector.

It's got a reputation in the industry as one of the best solutions for master data management. So, it's what we see in the Gartner top right quadrant as the best product in that space.

We'd like to see the microservices, which don't run yet because the solution is not yet fully cloud-based.

I have been using this solution for about 12 months.

It is stable.

One of the main reasons we purchased this product was its scalability, which is better than other offerings in the market.

We have a premium service with access to tech support. They're very good. On a scale of one to ten, I'd rate them as eight.

Positive

We did not use any solution previous to Informatica Supplier 360.

It's a long-term journey, and we're still working on it. We're due to finish at the end of this year, making it a two-year deployment, but it will have a long run.

A mixture of in-house and integration partner.

We're still in the deployment process, so we haven't seen any ROI yet. We also have a benefits realization program that won't be realized until we've fully rolled it out.

The licensing model allows you to consume a reasonable amount of products and is not constrained to specific parts items. So we can bring on other components of the solution without needing new licenses. You order a tranche of stuff and consume it. 

We are quite happy with the licensing model.

I would rate this solution an eight out of ten.

Migrate workloads from on-prem. That's the usual scenario for many customers in the past.  The question is if IICS could help painlessly.

Don't know yet. In a trial now. There is much to find out, first and foremost, its performance level when compared with on-prem.

Mapping designer seems to be easier to use even when compared with PowerCenter which is a great improvement.

The availability of connectors from the get-go, not just waiting for additional, extra ones to be added. That's it.

I would like to have the solution in one product and technical support needs to be better. 

The product is stable. 

The solution is scalable. 

Informatica Axon is easy to deploy and takes six months to install. We would need five people for the solution's deployment. 

Informatica Axon is expensive. 

I wouldn't recommend the tool to small companies due to price and integration. I would rate the tool a seven out of ten. 

We use Informatica Cloud Data Integration for data integration and building data pipelines.

It is one of the best tools available for data integration.

Though it is a robust tool, the cloud version could be better in terms of pricing. 

It is a stable solution.

It is a scalable product and works better than other cloud solutions. It is extensively used by 15 users in our organization. We have plans to increase the usage.

The product's technical support team is helpful and responsive.

The product's deployment process is easy. It requires two system engineers to support our consultant in setting up the environment. They have to consider how to connect it to an ecosystem of other tools, databases, and data sources.

The product generates a return on investment. It speeds up the development process.

The product is highly-priced.

I recommend Informatica Cloud Data Integration to others. It is user-friendly and supports connectivity to almost all devices. It has great technical support services as well.

I rate it an eight out of ten.

The product is used for data governance. It's a tool for data governance, a technical metadata dictionary, and a data lineage repository.

So far, we have been pleased with its capabilities. 

It has a wide coverage of technologies. 

The solution scales well.

It is stable and reliable. 

The technical support has been helpful.

The initial setup is very, very difficult. 

The solution is quite expensive. 

I would like them to extend the coverage to other technologies like web services and programming languages.

I've been using the solution for six months. 

It is stable, and it is reliable. The performance is good. We haven't dealt with bugs or glitches. It doesn't crash or freeze. 

We can scale the product.

We have about 50 users on the solution right now. It's not used too extensively just yet. It will be in the future, however. We do also have plans to increase usage. 

We've used technical support previously and found them to be quite good. We are satisfied with the level of support we can get. 

Positive

We did not previously use a different solution. 

The initial setup is not straightforward. We found it to be quite difficult. It took us about two weeks to deploy it.

We have ten people that can handle deployment and maintenance tasks, including a team leader and project manager. 

The implementation can be done in-house with a lot of effort.

I'm not sure of the exact cost, however, the range is in the hundreds of thousands of dollars. It's very expensive. 

I'm not an experienced user of it. I used it in workshops, and I use other Informatica products, so I have some relevant knowledge.

I deal with the latest version of the solution. 

I'd rate the product nine out of ten and can recommend it to others to use.