Informatica Enterprise Data Catalog was used by our company as proof of concept for projects related to comprehensive data governance.
Technology Director at HCL Technologies
Has multiple features for metadata collection and has data lineage and easy integration capabilities
Pros and Cons
- "The solution has multiple valuable features for metadata collection"
- "The user interface of the product needs to be improved"
What is our primary use case?
What is most valuable?
The solution has multiple valuable features for metadata collection from multiple data sources or technologies. The solution manages data and acts as a central hub for setting up data governance processes.
The automated scanning of metadata from data sources is one of the most vital features of Informatica Enterprise Data Catalog. The solution comprises attribute features and AI capabilities for automatic relationship discovery between different datasets.
Another powerful feature of Informatica Enterprise Data Catalog is data lineage. The whole path of data transformation from one location to another using certain technologies is represented in Informatica Enterprise Data Catalog. The solution integrates seamlessly with other products from the vendor and allows the creation of comprehensive data governance processes.
The aforementioned integrations facilitate the coverage of semantic layers in addition to the technical data. There is another business glossary product from Informatica that easily integrates with Informatica Enterprise Data Catalog to consume data harvested by Data Catalog, which makes a powerful combination.
What needs improvement?
The user interface of the product needs to be improved. Informatica Enterprise Data Catalog captures huge amounts of data and along with this data, the interface becomes comprehensible only for users with advanced technical knowledge. Even for advanced users, it becomes challenging to move around vast amounts of data collected by the solution.
Some competitors of Informatica are trying to implement some brilliant ideas, but they lack the coverage provided by Informatica Enterprise Data Catalog. The data lineage feature can also be further improved.
While using the solution, the data is being transmitted outside the client's network to the Informatica cloud, which can be a security concern; the vendor can solve this by enabling the product as part of a public cloud like Azure, AWS, or Google. The aforementioned scenario can be a concern for institutions like banks where there are legal restrictions and data needs to be fully under control.
For how long have I used the solution?
I have been using Informatica Enterprise Data Catalog for a year. It was used in two different projects in our company, each of them concluded in six months.
Buyer's Guide
Informatica Intelligent Data Management Cloud (IDMC)
March 2025

Learn what your peers think about Informatica Intelligent Data Management Cloud (IDMC). Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
841,540 professionals have used our research since 2012.
What do I think about the stability of the solution?
I would rate the stability of the product as seven out of ten.
How are customer service and support?
The customer support is satisfying, but the turnaround or response time is quite long as the vendor needs to support a huge number of customers daily. At our company, we have noticed that there are experts in the support team who can provide effective solutions.
How was the initial setup?
The tool's initial setup is complex. I had experience with the on-prem deployment of Informatica Enterprise Data Catalog, but I believe the cloud version is easier to set up. The solution's deployment takes around three to six months.
About four to five professionals are required, including technical administrators and data governance experts, for the on-prem deployment of the solution; for cloud deployment, three professionals might be enough.
What's my experience with pricing, setup cost, and licensing?
It's a very expensive solution.
What other advice do I have?
Informatica covers the widest area of technologies in comparison to other vendors and they also have a network of partners who develop add-ons for extending functionalities or data source technologies which could be integrated with Informatica Enterprise Data Catalog. The solution provider has a wide partner ecosystem to provide features on APIs and special custom formats that could be imported or integrated into varying processes.
The solution's features can be extended and the vendor provides useful documentation and training on it. Informatica Enterprise Data Catalog is a reliable platform due to its extensibility and cooperation with other partners. I would overall rate the product an eight out of ten. I would definitely recommend others to use the solution, given that there isn't a requirement for in-depth analysis.
The critical data lineage feature acts as a link between every aspect of data governance, including an explanation of the data journey and its history which reflects the business growth. The powerful AI capabilities of the solution allow you to automate the management of massive amounts of data, especially the aspect of associating technical metadata with business terms.
When dealing with millions of data attributes its not possible to manage data manually, therefore Informatica Enterprise Data Catalog is needed to automate 60 to 80 percent of data association between business terms and harvested technical terms.
If the Informatica Enterprise Data Catalog deployment is carried out efficiently, it can greatly impact your organization and enable business capabilities to further improve business processes.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Data Analyst at Tenaga Nasional Berhad
Valuable data flow features and good technical support services
Pros and Cons
- "The product's most valuable feature is the ability to select the data flow and lineage."
- "Informatica Axon's response times and certain aspects of the admin panel could be enhanced for better usability."
What is our primary use case?
We use the product to store data. We have established a structured system where we store all relevant information, including donor details, images, and series, ensuring easy accessibility for users.
What is most valuable?
The product's most valuable feature is the ability to select the data flow and lineage.
What needs improvement?
Informatica Axon's response times and certain aspects of the admin panel could be enhanced for better usability.
For how long have I used the solution?
We have been using Informatica Axon for more than one year.
What do I think about the stability of the solution?
I rate the platform's stability as seven out of ten.
What do I think about the scalability of the solution?
We have around 400 Informatica Axon users in our organization. I rate the scalability a nine out of ten.
How are customer service and support?
The technical support services at the moment are impeccable. The support team has answers for everything. They have maintained this level of quality as we progress. There aren't many issues currently, although we're awaiting the migration to the cloud.
How would you rate customer service and support?
Positive
How was the initial setup?
The implementation process could be simplified.
What's my experience with pricing, setup cost, and licensing?
The platform has a premium cost. I rate the pricing as seven out of ten.
What other advice do I have?
The product needs to be adequately supported in the current setup. I advise others to conduct a proof of concept (POC) and assess how it progresses. The learning curve can be steep, but with sufficient time investment, they can also impart knowledge to the users, which is crucial for effective change management.
I recommend it to others and rate it an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Informatica Intelligent Data Management Cloud (IDMC)
March 2025

Learn what your peers think about Informatica Intelligent Data Management Cloud (IDMC). Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
841,540 professionals have used our research since 2012.
Senior Enterprise Architect at Boston Scientific
A tool with an easy setup phase and good support but needs to improve stability
Pros and Cons
- "The support is very good."
- "With the solution, we had some issues, and we have every day, and we used to open a ticket. Sometimes, there are data issues and transformation issues."
What is our primary use case?
Informatica Cloud Data Integration is being used to transform data. Primarily, it is for creating data pipelines.
How has it helped my organization?
Informatica Cloud Data Integration is being used to transform data. Primarily, it is for creating data pipelines.
What is most valuable?
Integration is a valuable feature. Currently, the integration makes our security more robust, especially when compared to IICS, where we would need to make arrangements through native or other ways to handle that, and here using sum up makes our lives easier.
What needs improvement?
With the solution, we had some issues, and we have every day, and we used to open a ticket. Sometimes, there are data issues and transformation issues. So things are not very mature. They need to improve in the aforementioned areas. We are hoping that it will be sorted out in some time, and we will get to experience a hassle-free life.
For how long have I used the solution?
My company does business with Informatica. We are using their product. I have been using Informatica Cloud Data Integration for four to five years. I am an end user of the solution. Also, I am using the solution's latest version.
What do I think about the stability of the solution?
I think they are working. Their engineers are still working on some transformations and some features. It is not as stable as they are thinking, but in the last two years, we have seen good progress. So, we are hoping for a similar thing in the future as well. So it is scalable. But, stability-wise, I think that a more stable version is going to come.
What do I think about the scalability of the solution?
I think it is a scalable product. Around a hundred users are using the solution in my company.
How are customer service and support?
The support is very good. On a scale of one to ten, I rate the technical support between eight and ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
So we've got many solutions. Not before going to Informatica, but we were evaluating and working with other sets of tools as well. So, on AWS, it is EMR and Glue. We quite frequently use Glue for data pipelines. We also use SAP S/4HANA for delegation. I like IPC and IICS because I have experience in them for the last fifteen years, and I'm working using the same tools. So, I mean, it is my biased opinion. Otherwise, since I have not caught exposure to the other tools in the market that the people in my company are using in different teams, I don't have much exposure to them. Had I gone through those experiences, I would probably have recommended some other tools as well. Currently, I'm in this industry using this tool only, so I recommend it only for that reason.
How was the initial setup?
The initial setup was very easy. Currently, we are in a deployment process. We've not yet orchestrated that part, but we are in the process of creating the deployment pipelines.
I have deployed the solution on the cloud. Also, there is no maintenance required for the solution.
What's my experience with pricing, setup cost, and licensing?
Cost-wise, I think it is on the higher side, and that is why we are looking for some better options. Licensing costs are huge compared to other players in the market and for my company.
What other advice do I have?
It's a good tool to start with in the beginning.
The product is maturing and has not matured yet. If I look at the market, there are other tools that are providing this stable solution. I rate the overall solution between five to six out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr. Technical Engineer at Investcorp Bank BSC
It has more connectors for various types of applications than some competing tools
Pros and Cons
- "Informatica is good for integrating data and cloud applications. We have connectors for integrating cloud applications like Salesforce. You can quickly integrate anything with an exposed API or a REST API. The industry is increasingly shifting to the cloud, so we need more products that can connect to cloud-based applications. The integration is seamless and works in real time. It's also secure because you don't need to expose databases or tables."
- "There is room for improvement at the highest level in terms of useability and connectors for various types of new applications. The row processing performance could be better because you experience some latency dealing with high volumes of data. Most organizations will be dealing with multiple cloud applications, so you could see performance issues moving from one system to another."
What is our primary use case?
We use Informatica as our one-stop cloud integration solution. We are connecting two different data systems like SAP or Salesforce, integrating on-site financial data with some applications that process financial information like an ERP to plan budgets and forecast revenue. I'm creating a data warehouse and using that with tools like Power BI to create reports and dashboards.
What is most valuable?
Informatica is good for integrating data and cloud applications. We have connectors for integrating cloud applications like Salesforce. You can quickly integrate anything with an exposed API or a REST API. The industry is increasingly shifting to the cloud, so we need more products that can connect to cloud-based applications. The integration is seamless and works in real time. It's also secure because you don't need to expose databases or tables.
What needs improvement?
There is room for improvement at the highest level in terms of useability and connectors for various types of new applications. The row processing performance could be better because you experience some latency dealing with high volumes of data. Most organizations will be dealing with multiple cloud applications, so you could see performance issues moving from one system to another.
For how long have I used the solution?
I have worked with Informatica products for about seven or eight years.
What do I think about the stability of the solution?
I rate Cloud Data Integration seven out of 10 for stability. Even though Informatica is based in the cloud, it still depends on a secure agent deployed on-prem. The performance of the individual machine where you install the gateway can affect the stability.
What do I think about the scalability of the solution?
I rate Cloud Data Integration eight out of 10 for scalability.
How are customer service and support?
I rate Informatica support eight out of 10. They have a dedicated customer success portal where you can search a lot of knowledge base articles that tell you how to use Informatica in various scenarios. You can also use the portal to raise a support ticket describing your scenario, what you hope to achieve, and where you're having problems. The technical support responsiveness and dedicated customer support are decent enough.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have some experience with Azure Data Factory, and I worked with another Informatica product called PowerCenter. I switched to Informatica Cloud Data Integration because my customers' needs changed. More companies began prioritizing clouds. As developers, we also needed to scale up our services.
What's my experience with pricing, setup cost, and licensing?
I'm not aware of the exact licensing cost because the senior management handles that, but I know that products like Azure Data Factory are less expensive than Informatica. At the same time, Informatica gives you more options and connectors. Everything is possible, whether you want to do API-based integration, traditional data integration, etc.
Azure Data Factory is more useful for connecting with the Azure cloud. You can also play around with the native data integration tools that other cloud providers offer, like GCP or AWS.
What other advice do I have?
I rate Informatica Cloud Data Integration eight out of 10. I recommend Informatica as an integration tool for large and medium-sized enterprises migrating to the cloud. Cost is something to keep in mind because Informatica might be too pricey for smaller companies. Large and medium-sized companies can easily afford it if they plan to use it as a one-stop solution for all their cloud integration and management needs.
If you need a middle layer to build your pipeline, that can be achieved using Azure Data Factory or any other data integration tool. Still, Informatica has some advantages in terms of connectors and help desk resources. When you contact the Informatica help desk, you can speak with engineers who helped develop the Informatica platform, so they have rich experience with integration technologies. The product itself is highly reliable and suitable for your integration needs.
Azure Data Factory has almost 80 percent of the same features, and it might work for you if you have a Microsoft ecosystem. Using Data Factory is cheaper. However, if you're a large or medium-sized organization or a reseller and your data is more valuable, it might make more sense to use Informatica at that scale. You'll be interacting with many more types of applications and might need to integrate the applications in various ways.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Delivery Manager at Softtek
Improves the workflow and has high availability and easy deployment
What is our primary use case?
It improves the workflow.
How has it helped my organization?
What is most valuable?
In terms of the user experience, it's very Integrated, and the implementation is very fast. You can integrate the platforms for different services to deliver all the banking needs.
What needs improvement?
It is expensive.
For how long have I used the solution?
I have been using Informatica Cloud Data Integration for two years.
What do I think about the stability of the solution?
I rate the solution’s stability a ten out of ten.
What do I think about the scalability of the solution?
The scalability is impressive. Implementing something is easy, and there's no need to wait for licenses or other potential roadblocks. It is a highly efficient and smooth process, which makes it even more appealing.
Which solution did I use previously and why did I switch?
The main reason for the switch was the cost. IBM solutions are quite expensive, and migrating to the cloud platform is complicated. Another significant expense comes from the database, as IBM typically recommends DB2 when implementing DataStage, and using Db2 can be costly. The company considered moving to a more versatile platform that supports different databases and cloud providers. With IBM, there are limitations, and the cloud strategy is more rigid, which influenced the decision to explore other platforms.
How was the initial setup?
Deployment is straightforward. I have experience implementing the platform for various customers here in Brazil, where I live, and I can confirm that it's quite easy to implement. It takes around six months to deploy.
Data has been migrated from IBM DataStage to Informatica Cloud. In this process, we worked with NextPath MSA, which generated new metadata based on the iDMC platform. After this, the company produced the data, and here at the bank, we are validating the conversion from this process. In some cases, adjustments or parameterization were needed with Informatica to refine the processes. The company is responsible for translating the code and generating the required information for each project. We migrate this to the development environment, then to the test environment for validation, and finally to production, where about sixty percent of the projects are implemented for data integration. The entire process, from creation to production, has taken approximately six months.
We are reviewing all components and executions, and overall, the migration process has been a success, with only minor adjustments. It’s interesting to see how the company has successfully converted the original metadata to the new metadata, showcasing its expertise in the process. We have 40-50 professionals involved. We have different levels of specialists across various areas involved in this project. For example, we have experts with extensive knowledge of IBM DataStage, others with experience in IBM CA, and some professionals specializing in databases. Each group brings expertise and experience with these solutions, contributing significantly to the project's success.
What's my experience with pricing, setup cost, and licensing?
They do have additional costs in terms of usage.
What other advice do I have?
The bank acquired the platform and utilized almost all its services except MDM. We use APIs, messaging, data governance, and data integration for the enterprise. The platform's full range of services is involved. The combination of data integration with application integration is precious to us. It allows us to acquire information through APIs, treat this information via data integration, and generate files or intermediary databases for future consumption by messaging systems. This type of usage is efficient and straightforward to implement. The implementation and usage are simple and effective for our needs.
In our daily operations, we receive data from external and internal systems for Kuzena and generate information in real-time for various departments within the bank, such as the risk and human resources departments. The platform’s ability to efficiently deliver this information is precious.
When a platform provides data from external systems and other sources, combined with HEP implementation and fast integration, the platform ensures high data quality and the ability to deliver information efficiently. This simplicity allows all departments in the bank to adopt and explore this type of usage easily.
I know of other companies using Informatica Cloud, like Ferrero in Chicago. They used Informatica Cloud for three years but migrated to SAP CPI this year. While I know why they made the switch, it's hard to justify it fully. For context, Ferrara produces candies and is owned by Ferrero Rocher in Italy. The IT team in Italy used SAP CPI for data integration, closing their operations with Informatica products. It's surprising, especially because Ferrero had given us positive feedback about Informatica Cloud regarding usage, implementation, and cost.
Its open platform allows it to connect with everything you need, making it very versatile and efficient for various integrations.
Overall, I rate the solution a ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Sep 24, 2024
Flag as inappropriateStudent at University of South Florida
Provides data governance and offer good scalability, with a significant performance boost when moving from on-prem to the cloud
Pros and Cons
- "The interface is really good."
- "The setup is complex."
What is our primary use case?
So my use case was on migration. I've been using these products for migration activities. And providing any QA solution for the integration to other platforms like Databricks.
How has it helped my organization?
There are newer technologies in the market that offer better solutions compared to traditional ETL operations. For example, if we use Spark on Databricks, it's more optimized and runs much faster due to its backend capabilities. Whereas Informatica Inc.'s Cloud Services provide cloud-based solutions. The ETL works on the Informatica engine, which is comparatively slow. But the compatibility of data and other integration and data warehouse works well for IICS.
What is most valuable?
The interface is really good. Another valuable feature is that it is user-friendly.
What needs improvement?
There are a few improvements which can be done. So those are on data governance and making an image of each object that is being created on top of Informatica, I mean, on top of applications. So those need areas to be improved.
The logging methods are really traditional. So logging, in order to track any operations happening on this interface, will catch a log file. That needs to be more precise.
In future releases as well, I would like to see additional features. So there is no platform where code conversion can happen easily. For example, if you want to move Informatica jobs in various areas, it's quite easy and straightforward. But still, you require some manual intervention for code changes that need to be done throughout the platform. So these things need to be improved.
And other things are the compatibility of other services. For example, if you have a running Spark code and you want to run the Spark code into Informatica IICS, which is not compatible, so you need to rewrite the whole syntax to make it compatible. So those are the areas that really need improvement.
For how long have I used the solution?
I have been using Informatica for three years. We currently use the version Informatica Cloud IICS.
What do I think about the stability of the solution?
Stability is good. I would rate it a seven out of ten.
What do I think about the scalability of the solution?
Scalability is good since from on-prem to cloud, there's a huge performance boost. So on a scale from one to ten, I would rate it eight.
How was the initial setup?
The setup is complex. Because it's not about the data; it's about the complexity of the pipeline, the complexity of models which have been designed for data engineering. And it's not something straightforward, and the migration cost goes higher on this aspect for this reason.
We have multiple platforms with it. Some of them are running on-prem, and some of them are running on the cloud.
What was our ROI?
There is definitely an ROI because many companies are preferring to put data in the cloud, and they want to reduce the migration cost. So without any major efforts or challenges in the migration activities, if that's the case, then moving from Informatica on-prem to IICS is a better choice.
What's my experience with pricing, setup cost, and licensing?
Comparatively, other services are providing a lower price, but since moving from Informatica on-prem to IICS, the pricing factor is much better. So when we compare two platforms of the same vendor, it's a good price.
What other advice do I have?
On the evaluation, I have personally evaluated the migration work that I have done. So it is really easy for Informatica users who have been using the same on-prem product. For them, there won't be any challenges in learning any technical aspects of the cloud. So it is almost straightforward. And there are good services provided by Informatica, like integrated things and driver compatibility. So, everything looks much better when it is in the cloud.
Overall, I would rate the solution an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Solutions Architect at Agile Technology Consulting
Feature-rich, data governance market leaders, and adequate technical support
Pros and Cons
- "The dictionary, the search, and the ratings are without a doubt the most beneficial components of this solution."
- "The main issue probably has nothing to do with end users, but installation can definitely be simplified."
What is our primary use case?
We essentially use Informatica Axon to set up a data governance framework for a corporation, usually a medium-sized or large organization.
What is most valuable?
The dictionary, the search, and the ratings are without a doubt the most beneficial components of this solution.
Socializing data governance is one of the examples, but I'm not sure what the others were. For instance, if you locate a specific data attribute, you can grade its accuracy by assigning it a star rating between 0 and 5.
When someone else conducts a search, they might discover whether employees at the company believe the data to be of high quality.
In terms of additional features, I believe it is quite rich. As I previously stated, it is a fairly mature product.
What needs improvement?
The main issue probably has nothing to do with end users, but installation can definitely be simplified. Also, I believe that this is something that they are already working on it, but it needs to be provided as a service.
The Microsoft version, Purview, is now available as a cloud service, it must be provided as a service rather than just installation. You do not need to go through the installation, you literally create an account in five minutes. That is something they need to do. I believe that it is already something they are on working on, but I don't believe it has yet been released.
For how long have I used the solution?
Over the past year, I have definitely used Informatica Axon.
I have worked with Informatica Axon for two years.
We are always working with the latest version.
What do I think about the stability of the solution?
Informatica Axon is a stable product.
It's a fairly mature product. For many years, it has been the market leader.
What do I think about the scalability of the solution?
Informatica Axon is a scalable solution.
The smallest organization would have 500 users.
Any of the multinational corporations could be the largest. It's quite pricey.
It is commonly used by large multinational corporations.
It has two or three user interfaces, one for everyone in the organization, one for specific data analysts, and one for IT technical staff.
How are customer service and support?
Like many organizations, technical support responds quickly at times. It can take some time. It's about average, in my opinion. I wouldn't say it's particularly good or bad. It's average.
I would rate the technical support a three and a half out of five.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I am just really familiar with Azure DevOps as a deployment technology.
Some of the Azure services, such as Database and Purview, and Informatica tools, such as Axon, and Data Governance, are among the things I am familiar with.
How was the initial setup?
Informatica Professional Services should absolutely perform the installation due to its complexity. Additionally, training is required for end-client configuration. It is not something you can pick up and configure immediately.
Although there is no cloud version of it yet, it can be deployed in the cloud as a virtual machine, or VM.
Axon itself, you normally allow anywhere between five and ten days to conduct the installation configuration together, and that's not elapsed time. It normally takes a week to two weeks to install and configure an initial setup. This is elapsed time, not necessarily man hours. You will always need additional configuration to be done. Although the actual installation and configuration might be completed in a few weeks, getting it ready for use by the organization might take six months.
What about the implementation team?
We do not have a technical team. I was the person who deployed this solution.
It was a challenge, but I did it for the POC.
Informatica Professional Services was consulted when it came time for the client's actual installation.
Axon can typically be present; the technical installation only requires one person, and a second data specialist is typically required for configuration. Normally two. Additional technical setup and data configuration are required.
What was our ROI?
It is definitely high if used properly, but many organizations spend all of the money and then fail to use it to its full potential. It is unquestionably a good investment if used properly.
It depends on how the client uses it.
What's my experience with pricing, setup cost, and licensing?
Pricing is determined by the number of licensed users as well as the number of Core CPUs.
You can imagine how expensive it would be for a company with 10,000 users, but it all depends on how many analyst user licenses they require.
I believe there is a flat fee for the end user.
It is not expensive, but individual licenses are required for technical users, data analysts, data stewards, and the data governance team, which can add up if you have a large number of them.
Different clients may have different licensing costs, but it is based on a yearly paid license. It is renewed every year. There is an initial licensing fee as well as an annual renewal fee.
They are very expensive, and they charge a lot because they know they are number one. I would rate them a five out of five. Five being the most expensive.
What other advice do I have?
I would definitely recommend it. If they can afford it. I strongly advise them to use it. But, before diving into Axon or any of the other governance tools, make sure they understand their data landscape thoroughly because the tool will not help them with that. They will fail if they do not have good data practices in place.
I'm a freelancer, but the consultancy I went through is also independent, but they do have a partner relationship with Informatica, as they do with many vendors.
I would rate Informatica Axon a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
MDM Specialist at Rabobank
Good use cases and end-to-end features but needs more setup documentation
Pros and Cons
- "We've used the solution for quite some time, so in our organization, the product is pretty mature."
- "The integration could be a bit better. The process is something new."
What is our primary use case?
We primarily use the solution for tasks such as masking. It's used to mask the customer data.
What is most valuable?
We are using end-to-end features of Informatica. Everything comes under the product. We really like that the solution is part of a bigger use case that can all be under one umbrella system.
There are new features that are being built to help more closely link all of the solutions we use, and we like that they are always thinking about how each product interplays with the other.
We've used the solution for quite some time, so in our organization, the product is pretty mature.
There are lots of use cases surrounding the use of the product.
What needs improvement?
The integration could be a bit better. The process is something new.
They need to include more documentation and support around the build.
It's my understanding that they are currently fixing quite a bit and building in updated capabilities in the upcoming version. We'll have to see what that looks like.
The general design of the resolution could simply be tweaked a bit.
For how long have I used the solution?
I've been working with the solution for five or six years at this point. It's been quite a while.
What do I think about the stability of the solution?
We've worked on both the Windows and Linux platforms and have not had any issues with stability. It's been very good in both cases, and we have not faced any errors. There are no bugs and glitches. It doesn't crash.
What do I think about the scalability of the solution?
We have 100 user licenses and we are using them in real-time. We work with an Indian bank that often requires more users. We can implement MDM to accommodate their needs at any given time.
How are customer service and technical support?
I've worked with support from Oracle and a few other vendors, so I can compare it to those experiences. When I compare with other vendors, Informatica support is better, feedback-wise. Their documentation is great. They are very responsive to their customer base and very quick to respond to inquiries. We're very satisfied with their level of service.
Which solution did I use previously and why did I switch?
I don't really have experience with other solutions. I only really know MDM.
How was the initial setup?
The initial set up's complexity or simplicity depends on the requirements of the organization. Some have simpler implementation cases. Others are more complex. I would say for the simple to medium cases, the installation and deployment is very straightforward.
When it comes to bigger builds, we need to be a bit careful in order to configure a few more settings to make it work properly. In general, the solution has simple to medium level complexity during the set up process.
The time for development usually takes a few days. It does depend on who is setting everything up. If you are well informed on the solution, the deployment process itself may only be a few hours. For a downtime point of view, you don't have too much time between products. Depending on when you do it, you can have 0% downtime as well, however, it would need to be strategically planned.
What's my experience with pricing, setup cost, and licensing?
The solution has a couple of pricing models. You can go via can go a number of records, number of CPU, and various other items. I don't know what current model we follow.
My experience on pricing is maybe four to five years old. I don't know what the current model is based on in our organization.
What other advice do I have?
Although we're on version 10.3, we're working to move over to 10.4 soon. We're about to upgrade.
If you look at the Gartner quadrant, MDM is the top product. There are a few platforms available, however, I don't have good experience with other products in order to compare and to recommend. From my personal point of view, definitely I would recommend MDM.
I'd rate the solution seven out of ten. We're still testing a few capabilities that the solution provides, however, we aren't using them yet. We do plan to implement them in the future. Since we aren't extensively using the core features, I'm not giving them a higher score. We need to see how things progress.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

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