Try our new research platform with insights from 80,000+ expert users
IT Director at Softpath System, LLC
Reseller
Top 5
Enables secure data protection during testing and controlled access to sensitive information
Pros and Cons
  • "Informatica Persistent Data Masking can mask production data for different users, ensuring that only authorized individuals can access sensitive information."
  • "Once the data is masked, we won't be able to reverse it back to its original value."

What is our primary use case?

Test data management is a common use case. When conducting testing in lower environments, we want to avoid exposing sensitive information. To achieve this, we use Data Masking to modify the data. 

For example, we change personally identifiable information, phone numbers, and emails so that they cannot be viewed. The modified data retains the structure and format but doesn't reveal the actual information.

What is most valuable?

The tool is mainly valuable for testing teams, as it helps protect sensitive data during testing. It can also be used to mask production data for different users, ensuring that only authorized individuals can access sensitive information. These are the main reasons why we use this tool.

What needs improvement?

I think there's only one area that could be improved. Currently, when we apply the Data Masking rate, we don't have a way to view the masked data. It would be helpful if there was a feature to allow us to see the actual information.

Once the data is masked, it cannot be reversed. Having the ability to revert it back to the actual value would be beneficial, especially if we need to see the original information. Although our enrollment has decreased, it would still be helpful to have that feature.

For how long have I used the solution?

I have used Data Masking as part of my work.

Buyer's Guide
Informatica Intelligent Data Management Cloud (IDMC)
December 2024
Learn what your peers think about Informatica Intelligent Data Management Cloud (IDMC). Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
825,661 professionals have used our research since 2012.

What do I think about the stability of the solution?

Stability is good. It's definitely reliable.

What do I think about the scalability of the solution?

Scalability is good. It's definitely scalable to handle higher volumes across different platforms as well. It performs well in terms of scalability. 

Additionally, when it comes to implementing more source systems, there haven't been any issues.

How are customer service and support?

Our experience with customer service from Informatica has been excellent. They are always available and responsive.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is generally straightforward. However, there can be some challenges during the on-prem installation process, even though we have the steps and prerequisites. Dealing with installation issues is quite common, but overall, it's not excessively complex to set up.

The need for maintenance depends on the team. Sometimes, the solution you configure in the tool determines the level of maintenance required. However, overall, maintenance hasn't been a significant issue.

What other advice do I have?

Overall, I would rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Chuha Adequatov - PeerSpot reviewer
Head of Regulatory Reference Data Management Division at Altynalmas JSC
Real User
Top 10Leaderboard
User-friendly, stable, and scalable
Pros and Cons
  • "The ability to clean out data and improve the data quality is the best feature."
  • "The cost of Informatica MDM is expensive and has room for improvement."

What is our primary use case?

We used the solution for data storage, and data cleaning to improve data quality. The solution also served as a data lake for reporting purposes.

How has it helped my organization?

The solution has made it easier for us to retrieve and maintain the data as well as saves us time.

What is most valuable?

The ability to clean out data and improve the data quality is the best feature.

The solution is user-friendly and easy to navigate.

What needs improvement?

The cost of Informatica MDM is expensive and has room for improvement. Although the solution is good, it is not worth the high cost.

For how long have I used the solution?

I have been using the solution for five months.

What do I think about the stability of the solution?

I give the stability a ten out of ten.

What do I think about the scalability of the solution?

I give the scalability a ten out of ten.

We had ten people using the solution in our organization.

Which solution did I use previously and why did I switch?

We previously used EXAScaler and switched because we were moving to the cloud.

How was the initial setup?

I give the initial setup a nine out of ten. The deployment took us one month. We prepared the environment and the deployment was completed by the Informatica engineer.

What about the implementation team?

The implementation was completed by an Informatica engineer.

What's my experience with pricing, setup cost, and licensing?

The solution is very expensive. I give the cost a three out of ten.

What other advice do I have?

I give the solution an eight out of ten.

The solution is good and I recommend it as long as the pricing fits the organization's budget.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Informatica Intelligent Data Management Cloud (IDMC)
December 2024
Learn what your peers think about Informatica Intelligent Data Management Cloud (IDMC). Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
825,661 professionals have used our research since 2012.
BI Consultant at Cloud Solutions Consulting
Consultant
Powerful tool to create data warehouse solution with accessibility and features

What is our primary use case?

We use the solution for ETL.

How has it helped my organization?

It's a powerful tool to create data warehouse solutions for our clients. We take unstructured data and use Informatica Cloud to structure it in various ways, making it usable on a reporting front end. This enables clients to make informed business decisions based on the data.

What is most valuable?

It's the accessibility and the range of features that stand out. Before using Informatica Cloud, we were working with Informatica PowerCenter. The transition from PowerCenter to Cloud wasn't entirely effortless, but it was seamless enough for our developers to adapt and continue their work smoothly.

What needs improvement?

Our main issue is transitioning from on-premise to cloud data storage. As many clients move their data to cloud platforms like Azure, Snowflake, and AWS, we're encountering problems with Informatica. Errors that were straightforward and clear with on-premise databases now appear ambiguous in cloud environments. Our developers spend significant time reducing these generic errors, often simple issues like a column not accepting null values. This lack of clarity is causing unnecessary delays as they have to sift through logs or contact support to diagnose problems that would have been more easily identified in an on-premise setup.

For how long have I used the solution?

I have been using Informatica Cloud Data Integration as a financial partner for over five years.

What do I think about the scalability of the solution?

We have about seven developers. It is a scalable solution.

How are customer service and support?

When errors arise, contacting support can be frustrating. Sometimes, the technician can't solve the issue and transfers us to someone else. This makes us less confident that the person helping us is truly equipped to resolve the problem.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is simple and depends on the task. However, it usually takes a couple of hours if development is complete and we're moving from the development environment to production.

What was our ROI?

ROI is strong because we have a structured portal that ensures development is done correctly. It is shareable, scalable, and equipped with enough monitoring tools to quickly address any issues. Ultimately, the client doesn't care what tools we use. They just want problems resolved quickly. Informatica provides the necessary tools and features to help us do that effectively.

What's my experience with pricing, setup cost, and licensing?

It has premium pricing. Depending on what we're working on and which features we're using within Informatica, there can be additional costs. It's mostly data integration, but you might need to upgrade your license to include other aspects of Informatica. Certain connectors require a license upgrade to access.

What other advice do I have?

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Flag as inappropriate
PeerSpot user
Assistance Vice President for Data managment at Capgemini
Real User
Top 5
A good product for mastering all the data and ensuring a 360 degree of the master data
Pros and Cons
  • "Informatica MDM has data quality, mastering the data's capability."
  • "Inserting the GenAI into the master data management will reduce the overall effort of operational activities."

What is our primary use case?

We use Informatica MDM to enable the master data for getting the customer's product 360.

What is most valuable?

Informatica MDM has data quality, mastering the data's capability.

What needs improvement?

Inserting the GenAI into the master data management will reduce the overall effort of operational activities.

For how long have I used the solution?

I have been using Informatica MDM for five to six years.

What do I think about the stability of the solution?

Informatica MDM is quite a stable solution. I rate Informatica MDM a nine out of ten for stability.

What do I think about the scalability of the solution?

Informatica MDM is quite a scalable solution. Most of our clients for Informatica MDM are enterprise businesses.

What about the implementation team?

Usually, it takes six to eight months to deploy Informatica MDM.

What other advice do I have?

Master Data Management is always only 20% implementation; the remaining 80% defines all other components. So, if users have the right process, the tool will do its job. The tool will do whatever we give input for.

Informatica MDM is quite a good product in terms of mastering all the data and ensuring that we will be able to get a 360 degree of the master data.

Overall, I rate Informatica MDM a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Satya Phani Palla - PeerSpot reviewer
Senior Manager at Conduent (formerly Xerox Services)
Real User
Helps us export APIs and process data, and provides OAuth feature for authentication
Pros and Cons
  • "The OAuth feature is the most valuable feature for authentication."
  • "There's no direct way to connect to Amazon APIs from Informatica Cloud."

What is our primary use case?

We export APIs, and anyone can seek those APIs to have the data for target use cases. We hit the APIs that are exposed by external systems, and we get the data from them and process it.

We're using the latest version. It's deployed on cloud.

There are about five people who are using this solution in my organization.

We chose Cloud API Integration to connect to Salesforce.

What is most valuable?

The OAuth feature is the most valuable for authentication.

What needs improvement?

Recently, we're trying to connect to the Amazon API. There's no direct way to connect to Amazon APIs from Informatica Cloud. From Postman, there's a signature site called AWS Signature, which would actually generate the signatures for us with AWS APIs. In Informatica Cloud, we have to build the logic, and then we can generate the signature and hit the AWS APIs. Instead of generating that signature, it would be better if we could have the same connector in Informatica Cloud.

Sometimes when I open the processes or any service connectors, the labels are not properly displayed. The backend names are displayed rather than the front end label. I usually log out and log back in, and sometimes it disappears, and sometimes it doesn't.

For how long have I used the solution?

I have used this solution for six years.

What do I think about the stability of the solution?

It's pretty stable. We don't have any concerns.

What do I think about the scalability of the solution?

It's scalable.

How are customer service and support?

I would rate technical support as six out of ten.

How was the initial setup?

Setup is straightforward. It takes a week to do the installation and configuration.

It's not difficult to maintain.

What other advice do I have?

I would rate this solution as eight out of ten. 

I would recommend this tool to other users.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Mohammad Faizan Ahmad - PeerSpot reviewer
Sr. Technical Engineer at Investcorp Bank BSC
Real User
Top 5Leaderboard
It has more connectors for various types of applications than some competing tools
Pros and Cons
  • "Informatica is good for integrating data and cloud applications. We have connectors for integrating cloud applications like Salesforce. You can quickly integrate anything with an exposed API or a REST API. The industry is increasingly shifting to the cloud, so we need more products that can connect to cloud-based applications. The integration is seamless and works in real time. It's also secure because you don't need to expose databases or tables."
  • "There is room for improvement at the highest level in terms of useability and connectors for various types of new applications. The row processing performance could be better because you experience some latency dealing with high volumes of data. Most organizations will be dealing with multiple cloud applications, so you could see performance issues moving from one system to another."

What is our primary use case?

We use Informatica as our one-stop cloud integration solution. We are connecting two different data systems like SAP or Salesforce, integrating on-site financial data with some applications that process financial information like an ERP to plan budgets and forecast revenue. I'm creating a data warehouse and using that with tools like Power BI to create reports and dashboards.

What is most valuable?

Informatica is good for integrating data and cloud applications. We have connectors for integrating cloud applications like Salesforce. You can quickly integrate anything with an exposed API or a REST API.  The industry is increasingly shifting to the cloud, so we need more products that can connect to cloud-based applications. The integration is seamless and works in real time. It's also secure because you don't need to expose databases or tables. 

What needs improvement?

There is room for improvement at the highest level in terms of useability and connectors for various types of new applications. The row processing performance could be better because you experience some latency dealing with high volumes of data. Most organizations will be dealing with multiple cloud applications, so you could see performance issues moving from one system to another. 

For how long have I used the solution?

I have worked with Informatica products for about seven or eight years.

What do I think about the stability of the solution?

I rate Cloud Data Integration seven out of 10 for stability. Even though Informatica is based in the cloud, it still depends on a secure agent deployed on-prem. The performance of the individual machine where you install the gateway can affect the stability. 

What do I think about the scalability of the solution?

I rate Cloud Data Integration eight out of 10 for scalability. 

How are customer service and support?

I rate Informatica support eight out of 10. They have a dedicated customer success portal where you can search a lot of knowledge base articles that tell you how to use Informatica in various scenarios. You can also use the portal to raise a support ticket describing your scenario, what you hope to achieve, and where you're having problems. The technical support responsiveness and dedicated customer support are decent enough. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have some experience with Azure Data Factory, and I worked with another Informatica product called PowerCenter. I switched to Informatica Cloud Data Integration because my customers' needs changed. More companies began prioritizing clouds. As developers, we also needed to scale up our services.

What's my experience with pricing, setup cost, and licensing?

I'm not aware of the exact licensing cost because the senior management handles that, but I know that products like Azure Data Factory are less expensive than Informatica. At the same time, Informatica gives you more options and connectors. Everything is possible, whether you want to do API-based integration, traditional data integration, etc. 

Azure Data Factory is more useful for connecting with the Azure cloud. You can also play around with the native data integration tools that other cloud providers offer, like GCP or AWS.

What other advice do I have?

I rate Informatica Cloud Data Integration eight out of 10. I recommend Informatica as an integration tool for large and medium-sized enterprises migrating to the cloud. Cost is something to keep in mind because Informatica might be too pricey for smaller companies. Large and medium-sized companies can easily afford it if they plan to use it as a one-stop solution for all their cloud integration and management needs.

If you need a middle layer to build your pipeline, that can be achieved using Azure Data Factory or any other data integration tool. Still, Informatica has some advantages in terms of connectors and help desk resources. When you contact the Informatica help desk, you can speak with engineers who helped develop the Informatica platform, so they have rich experience with integration technologies. The product itself is highly reliable and suitable for your integration needs. 

Azure Data Factory has almost 80 percent of the same features, and it might work for you if you have a Microsoft ecosystem. Using Data Factory is cheaper. However, if you're a large or medium-sized organization or a reseller and your data is more valuable, it might make more sense to use Informatica at that scale. You'll be interacting with many more types of applications and might need to integrate the applications in various ways.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Divya-Raj - PeerSpot reviewer
Technical Lead at Deloitte
Real User
Removes the need for third parties, offers seamless data integration, and is easy to handle
Pros and Cons
  • "The application integration will give you more flexibility when dealing with APIs."
  • "There could be a lot more application integration."

What is our primary use case?

We primarily use the solution for data integration as well as application integration.

Currently, we have a multiple-source system. With Oracle ERP, it's very hard to pull data from Oracle ERP, since it's API based. Therefore we have to make use of Informatica Application Integration to pull data from Oracle ERP.

We are pulling our supplier information, customer data, and data for projects related to information.

What is most valuable?

It's a beautiful tool. It eliminates the use of a third party or some other tool as it provides beautiful functionality.

In an earlier version, when we are working with an on-premise tool, it was hard since we had to concentrate on the configuration, et cetera. However, now, when we are working with the cloud, most of the time it's very easy to handle.

Data integration happens seamlessly and is pretty fast.

The application integration will give you more flexibility when dealing with APIs.

Every week, we seem to get notifications of new features and updates. They are always trying to improve the product. 

What needs improvement?

When we're dealing with huge amounts of data, we need to reach out to Informatica. There are some kinds of API records that we need to modify configurations for. 

Application integration, as compared to data, is a bit slow, and it can't handle millions of records.

There could be a lot more application integration. Like data integration, we find there are a lot of places where we can go ahead and improve performance. When it comes to application integration as a developer, we don't have that much flexibility. We have constraints. Our hands are tied, and we can't do anything. We need to speak with either the target system or the core system and say, "Okay, do this thing." 

For how long have I used the solution?

I've been working with the solution for more than two years. 

What do I think about the stability of the solution?

It is a stable, reliable product. Sometimes there is a bug or a cache issue. We might get an error when connecting and when that happens, we reach out to support. We find it's a pretty common issue. It might be a glitch. 

What do I think about the scalability of the solution?

It is very scalable. We have some challenges around application integration, and that requires speaking with support. We tell them we need to change a configuration to a specific size. They can assist us when that happens. That's only for application integration, not data integration. With the cloud, we can easily handle millions of records of data.

A variety of people use the solution in our company. There are 50 to 500 users, approximately. 

How are customer service and support?

Technical support seems to take their time in responding. We'd like a faster reaction time. Sometimes it takes one to two days to get a response.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not previously use a different solution. Currently, we're working with data and application integration with Informatica only.

How was the initial setup?

We've mostly dealt with on-premises deployments. As a developer, most of the time, we face a lot of challenges, which are overcome when it comes to Informatica Cloud. Informatica Cloud is much more convenient, as well as fast, and gives good performance as well. With the cloud, we don't have to install software and there aren't any dependencies. It's much more convenient and easy with Informatica Cloud.

The deployment hardly takes more than a few minutes. 

When it comes to the cloud, there is no maintenance necessary. Informatica takes care of any support tasks. They do the updating, et cetera, as well. 

What about the implementation team?

We handled the initial setup in-house. There were no third parties involved in the deployment process. 

What was our ROI?

We have not looked at ROI.

What's my experience with pricing, setup cost, and licensing?

The solution is subscription-based. Users are charged based on how many resources are used.

The pricing is pretty good. I'd rate it 8.5 to nine out of ten. 

Which other solutions did I evaluate?

We did not evaluate any other solutions previously. Our client already had this as a pre-existing tool and did not want to switch. 

What other advice do I have?

I'm working with the latest version of the solution. 

Informatica is a stable, easy tool. New users should go and explore it. There is improvement required in Informatica Application Integration; not the cloud.

I'd rate the solution eight out of ten. We're quite happy with the product. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ramesh SV - PeerSpot reviewer
Senior Technical Lead / Practise Architecht at TEKsystems (ex Aston Carter)
Real User
Great for data management with a good fuzzy matching feature
Pros and Cons
  • "The fuzzy matching capability is a great feature."
  • "We currently have issues with real-time integration."

What is our primary use case?

We use MDM to get more data quality. We are partners with Informatica and I'm a senior technical lead and practice architect.

What is most valuable?

The fuzzy matching capability is a great feature as is the network hierarchy which is the new concept code. 

What needs improvement?

I think the UI could be improved. We're also currently facing issues with real-time integration and if Informatica had their own it would be helpful. They need to look into the user mechanism and the security access mechanism in the data governance process. One of the major features is access control and access data management and they need to work on that because I have observed some data glitches.

For how long have I used the solution?

I've been using this solution for six years. 

What do I think about the stability of the solution?

The solution is stable.  

What do I think about the scalability of the solution?

The solution is scalable. There is room for improvement in terms of scalability with the MDM SaaS. With limited data it's fine, but with a large volume the scalability is questionable, the threshold of data transaction is different. We are a service-based company, so there are limited users within the company. From the customer side, there are multiple users. 

How are customer service and support?

We sometimes have technical issues and the customer support responds in a timely manner and is quite good.

How was the initial setup?

The initial setup is easy. Deployment takes around 15 minutes and we have 22 internal users in our company. 

What's my experience with pricing, setup cost, and licensing?

We pay an annual license. Mobile players are unable to afford the product. Different MDMs have different pricing approaches but there needs to be room for mobile players.

What other advice do I have?

We went with Informatica because we have functional and non-functional requirements with respect to the market data management of our customers and Informatica is a suitable product for their needs.

This is a good solution although it's expensive and even though we are integrated with Oracle DB2, we're unable to integrate with multiple things. The market is changing and there are many more options so we have to think about the integrations of multiple databases. 

There are some additions or improvements that could be made so I rate this solution eight out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Informatica Intelligent Data Management Cloud (IDMC) Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
Buyer's Guide
Download our free Informatica Intelligent Data Management Cloud (IDMC) Report and get advice and tips from experienced pros sharing their opinions.