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ChristopheFournel - PeerSpot reviewer
Fondateur at Data Integration Consulting
Real User
Dec 24, 2023
Excels in mapping development, searching for contracts in data governance, creating data quality rules, and designing merging processes
Pros and Cons
  • "The most valuable features of Informatica Cloud Data Integration for our clients are the AI capabilities within Informatica Intelligent Cloud Services."
  • "One area where Informatica Cloud Data Integration could improve is in providing more accelerators for certain functionalities."

What is our primary use case?

We use Informatica Cloud Data Integration to migrate to the cloud, upgrade our data warehouse, and implement master data management. It helps us with in-depth analysis, leveraging shared history, and addressing data governance questions.

What is most valuable?

The most valuable features of Informatica Cloud Data Integration for our clients are the AI capabilities within Informatica Intelligent Cloud Services. It excels in mapping development, searching for contracts in data governance, creating data quality rules, and designing merging processes. The ability to identify duplicates and automate analysis coverage is particularly beneficial. Additionally, the cost-effective option of using Informatica Cloud Data Integration for smaller projects or departments has made it more accessible and attractive for experimentation.

What needs improvement?

One area where Informatica Cloud Data Integration could improve is in providing more accelerators for certain functionalities. For example, for master data management, having additional accelerators could streamline implementation. Additionally, enhancing compatibility with metadata sharing across different applications, similar to what is achievable with PowerCenter, would further enhance the product's capabilities.

I would like to see more connectors for on-premise databases in the next version of Informatica Cloud Data Integration. Currently, CDI free is a great option for cloud integration, but expanding the connectors to include databases like Oracle or MySQL for on-premise environments would make the tool more versatile and accessible for smaller businesses or those not fully in the cloud.

For how long have I used the solution?

I have been working with Informatica Cloud Data Integration since 2016.

Buyer's Guide
Informatica Intelligent Data Management Cloud (IDMC)
August 2026
Learn what your peers think about Informatica Intelligent Data Management Cloud (IDMC). Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
908,877 professionals have used our research since 2012.

What do I think about the stability of the solution?

Informatica Cloud Data Integration has been generally stable, with occasional editor issues. However, SLAs are consistently respected, and we typically experience minimal downtime, averaging around two to three hours per month.

What do I think about the scalability of the solution?

The scalability of Informatica Cloud Data Integration is high. With advanced pushdown optimization, it performs well in various environments like Snowflake and AWS. It is suitable for companies of all sizes; for small to medium enterprises, starting with fewer IPUs is cost-effective, and scalability allows for growth as needed.

How are customer service and support?

I would rate Informatica's vendor support as a seven out of ten. It is generally good, but there is room for improvement, especially as they shift focus from on-premise to the cloud. We often find answers in the community for software issues, but sometimes we encounter challenges that require official support tickets.

How was the initial setup?

The initial setup for Informatica Data Integration is straightforward. Deployment is simple, involving exporting and importing development processes. The ability to pilot the Informatica Data Integration platform from various APIs makes continuous integration and deployment easy to manage through API calls.

What's my experience with pricing, setup cost, and licensing?

I would rate Informatica's pricing as an eight out of ten in terms of affordability. Starting with a small IPU volume is cost-effective, and as we grow, the pricing adjusts favorably based on consumption, which makes it reasonable for our needs.

What other advice do I have?

I would rate Informatica Cloud Data Integration overall as an eight out of ten. It is a comprehensive platform covering data integration, API integration, data quality, data governance, master data, and privacy tools—all within one platform. The accessibility to all functionalities with the purchase of IPUs is a significant advantage compared to the past where certain features required additional payments and permissions.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Emre Yiğit - PeerSpot reviewer
Technology Manager at Komtaş
Reseller
Oct 11, 2023
An easy-to-deploy and easy-to-use tool meant for enterprise-sized companies
Pros and Cons
  • "I rate the technical support a ten out of ten."
  • "The UX and UI of the solution are areas with certain shortcomings where improvements can be made in the future."

What is our primary use case?

My company does not specifically focus on selling the solution to a particular sector. My company generally sells the solution to various sectors, including manufacturing and finance.

What is most valuable?

Informatica Enterprise Data Catalog is a compact tool. Many products operate as a data system solution or as a data catalog tool. The product is helpful when it comes to data transformation. If you would like to solve specific data-related problems, Informatica Enterprise Data Catalog can serve as a useful product.

What needs improvement?

I cannot specifically point out an area in Informatica Enterprise Data Catalog that needs improvement since it properly functions as a data catalog tool. You cannot use something like Atlas to get catalog ranges, making Informatica Enterprise Data Catalog a comparatively powerful tool. The UX and UI of the solution are areas with certain shortcomings where improvements can be made in the future.

If I want to get some extra features in the product, I can contact Informatica's research and development team, who can add some new features to the product and make the tool available in the market.

For how long have I used the solution?

I have been using Informatica Enterprise Data Catalog for more than ten years. My company has a partnership with Informatica.

What do I think about the stability of the solution?

Stability-wise, I rate the solution an eight out of ten.

Though there are some bugs in the solution, Informatica's research and development team, along with Informatica's customer service team, supports my company in solving such bug-related issues.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a seven out of ten.

Informatica Enterprise Data Catalog can be a good solution that is really easy to use when it comes to enterprise-sized companies, but it may pose some challenges for small and medium-sized companies.

Most companies to whom my company provides the solution are enterprise-sized businesses.

How are customer service and support?

I rate the technical support a ten out of ten. My company has a partnership with Informatica, and we provide Informatica's products to the end users or customers. Informatica has to provide my company with good support in order to hold on to its customers who deal with my company.

How would you rate customer service and support?

Positive

How was the initial setup?

I rate the product's initial setup a nine and a half to ten on a scale of one to ten, where one is difficult and ten is easy.

Most of the companies to whom my company provides the solution deploy it on an on-premises model. My company also sells the cloud version of the solution while also offering our customers the option to move from on-premises to the cloud version of the solution.

My wife runs a pharmacy, and she uses an ERP solution for sales-related activities, the data of which I can move to the cloud in ten minutes if she chooses Informatica Enterprise Data Catalog.

What was our ROI?

With Informatica Enterprise Data Catalog, measuring the return on investment can be hard. I rate the return on investment a seven on a scale of one to ten, where one is zero return on investment, and ten is a hundred percent return on investment.

What's my experience with pricing, setup cost, and licensing?

The price of the product is something that may vary from customer to customer. I rate the product's pricing a five on a scale of one to ten, where one is cheap and ten is expensive.

What other advice do I have?

If a customer or business wants to easily maintain their data domains, they can opt for Informatica Enterprise Data Catalog.

I rate the overall product an eight to nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Buyer's Guide
Informatica Intelligent Data Management Cloud (IDMC)
August 2026
Learn what your peers think about Informatica Intelligent Data Management Cloud (IDMC). Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
908,877 professionals have used our research since 2012.
Assistance Vice President for Data managment at Capgemini
Real User
Sep 15, 2023
A good product for mastering all the data and ensuring a 360 degree of the master data
Pros and Cons
  • "Informatica MDM has data quality, mastering the data's capability."
  • "Inserting the GenAI into the master data management will reduce the overall effort of operational activities."

What is our primary use case?

We use Informatica MDM to enable the master data for getting the customer's product 360.

What is most valuable?

Informatica MDM has data quality, mastering the data's capability.

What needs improvement?

Inserting the GenAI into the master data management will reduce the overall effort of operational activities.

For how long have I used the solution?

I have been using Informatica MDM for five to six years.

What do I think about the stability of the solution?

Informatica MDM is quite a stable solution. I rate Informatica MDM a nine out of ten for stability.

What do I think about the scalability of the solution?

Informatica MDM is quite a scalable solution. Most of our clients for Informatica MDM are enterprise businesses.

What about the implementation team?

Usually, it takes six to eight months to deploy Informatica MDM.

What other advice do I have?

Master Data Management is always only 20% implementation; the remaining 80% defines all other components. So, if users have the right process, the tool will do its job. The tool will do whatever we give input for.

Informatica MDM is quite a good product in terms of mastering all the data and ensuring that we will be able to get a 360 degree of the master data.

Overall, I rate Informatica MDM a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Assistance Vice President for Data managment at Capgemini
Real User
Aug 29, 2023
Has built-in features that ensure excellent data quality
Pros and Cons
  • "The solution provides increased efficiency while still being user-friendly and easy to operate."
  • "It would be helpful if there was a GenAI feature integrated into the system, especially regarding the data quality."

What is our primary use case?

We are using it for multiple purposes, such as real-time data integration and data migration. It allows seamless integration of various cloud-based applications and services.

What is most valuable?

The solution provides increased efficiency while still being user-friendly and easy to operate. It includes built-in features that ensure data consistency and accuracy, resulting in excellent data quality. 

What needs improvement?

It would be helpful if there was a GenAI feature integrated into the system, especially regarding the data quality. It would ensure improved decision-making processes and better insights. 

For how long have I used the solution?

I have been using this solution for three to four years.

What do I think about the stability of the solution?

Our experience with the stability has been quite good. I would rate it nine out of ten.

What do I think about the scalability of the solution?

The solution's scalability is one of its key aspects. It facilitates the scaling of data integration capabilities based on customer's needs. 

What about the implementation team?

The deployment process depends on the client's requests. If it requires complex tools and features, the process will take longer. But for normal operations, it is really easy and not very time-consuming.

What other advice do I have?

I have been very satisfied with the feedback I was getting with Informatica Cloud Data Integration. Its automated performance enables the processing and integration of large volumes of data quickly and efficiently. I would rate this solution nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Viswanath Palla - PeerSpot reviewer
Principal Data Engineer at a energy/utilities company with 10,001+ employees
Real User
Jul 30, 2023
The solution integrates well with data cleansing engines, though it needs to be more intuitive
Pros and Cons
  • "Informatica MDM has a defined data model we can customize with user and developer options."
  • "It could be a bit more intuitive, rather than technically complex."

What is our primary use case?

Informatica MDM is a multi-domain product for any master data management. We could use it for customer master data management or supplier data. Given the nature of the business, we can apply Informatica MDM to master the core data entities within an organization.

What is most valuable?

Informatica MDM has a defined data model we can customize with user and developer options. The solution's user interface allows users to work with the master data model. Another feature I like is that the solution can integrate with various data cleansing engines, such as address cleansing or data quality-related packages or functionalities.

What needs improvement?

From a data or master data management perspective, the solution is pretty evolved. But from a business process automation workflow standpoint, it could be a bit more intuitive, rather than technically complex, such as in workflow alteration using ActiveVOS. The solution also needs adaptive rules elaborating AI/ML technologies.

For how long have I used the solution?

I have been working with Informatica MDM for ten years now.

What do I think about the stability of the solution?

The solution is robust and stable enough.

What do I think about the scalability of the solution?

With master data, we don't usually talk about tons of data. There could be a lot of records, but then it's not that huge. Now that Informatica is shifting towards the cloud as part of their software, they would have considered the scalability perspective, which is not too huge. Like transactional databases, we would expect less data there. The solution is mature enough to cater to a wide range of users.

How are customer service and support?

We have a huge dependency on support all the time. If something is required or unclear or doesn't work, we have to raise a ticket and follow a process to resolve it. The turnaround time is long sometimes.

Even for simpler questions, we still have to be put on hold and wait for someone to pick up and respond. Even if the problem is critical, support does not treat it with the same urgency we would anticipate or expect.

How would you rate customer service and support?

Neutral

How was the initial setup?

One would need professional services from Informatica to get MDM installed, and there has to be a contract with professionals all the time after that to manage the data model and any changes to the data. Moreover, there is a huge dependency on their professional services to work with the product in the long-term perspective.

The setup is not complex for professionals, but people without a technical background would not be able to set up the solution by themselves.

Once the installations are complete, there are two aspects to the solution. One is the back-end, which is the model, then setting up integration to load the data and configuring the MDM system to perform its master data capability. The other part is the front end, which is deploying the user interfaces and ensuring the user roles are defined and set up.

When deploying the solution, the whole project team needs to be around because the developers, the users, and everybody on the project team must come together because once it is deployed, it needs to be tested. Maintenance teams would be separate. They need to focus on any minor enhancements to the solution and provide support with any bugs, issues, or questions users might have with the data.

What's my experience with pricing, setup cost, and licensing?

I have heard from customers that the product comes with a huge license cost. Under contractual terms, Informatica does not let us have full control of our own datasets, but that comes down to how the billing and licensing work. The licensing is a bit complex and expensive.

Which other solutions did I evaluate?

I have experience working with Informatica MDM. However, I have been comparing it against MS MDS to see how each stands. More from a costing perspective, a licensing standpoint, or any roadmap from a product's perspective, for which MS MDS has no plans to expand or evolve to a newer product with more capabilities. That's something I am checking in the background. Given the current landscape in my organization, both tools coexist, but we are trying to see if we need to replace one with the other.

What other advice do I have?

At the moment, Informatica is the market leader within the MDM space, expanding into the latest data integration and management advancements. I don't see MS MDS in these areas. But then again, MS MDS has been treated as a legacy system within the organization, and we're trying to find a roadmap to replace it with Informatica by understanding what it offers comparatively.

The solution is pretty evolved from an MDM perspective, and it seamlessly integrates with its product suite.

We work with the on-prem version. We have seen the cloud version, but we're not there yet because it takes a long time to onboard all the businesses onto the cloud. The cloud version is still at a proof of concept stage.

Before purchasing the solution, the user must understand the licensing and cost structure, as well as their professional support. All these aspects are important on an ongoing basis. Depending on the wide suite of products they offer, it's best to understand which products would suffice the business needs rather than having to roll out a full-blown MDM solution, which is not the case with all the clients.

I rate the product a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
IT Director at Softpath System, LLC
Reseller
May 19, 2023
Enables secure data protection during testing and controlled access to sensitive information
Pros and Cons
  • "Informatica Persistent Data Masking can mask production data for different users, ensuring that only authorized individuals can access sensitive information."
  • "Once the data is masked, we won't be able to reverse it back to its original value."

What is our primary use case?

Test data management is a common use case. When conducting testing in lower environments, we want to avoid exposing sensitive information. To achieve this, we use Data Masking to modify the data. 

For example, we change personally identifiable information, phone numbers, and emails so that they cannot be viewed. The modified data retains the structure and format but doesn't reveal the actual information.

What is most valuable?

The tool is mainly valuable for testing teams, as it helps protect sensitive data during testing. It can also be used to mask production data for different users, ensuring that only authorized individuals can access sensitive information. These are the main reasons why we use this tool.

What needs improvement?

I think there's only one area that could be improved. Currently, when we apply the Data Masking rate, we don't have a way to view the masked data. It would be helpful if there was a feature to allow us to see the actual information.

Once the data is masked, it cannot be reversed. Having the ability to revert it back to the actual value would be beneficial, especially if we need to see the original information. Although our enrollment has decreased, it would still be helpful to have that feature.

For how long have I used the solution?

I have used Data Masking as part of my work.

What do I think about the stability of the solution?

Stability is good. It's definitely reliable.

What do I think about the scalability of the solution?

Scalability is good. It's definitely scalable to handle higher volumes across different platforms as well. It performs well in terms of scalability. 

Additionally, when it comes to implementing more source systems, there haven't been any issues.

How are customer service and support?

Our experience with customer service from Informatica has been excellent. They are always available and responsive.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is generally straightforward. However, there can be some challenges during the on-prem installation process, even though we have the steps and prerequisites. Dealing with installation issues is quite common, but overall, it's not excessively complex to set up.

The need for maintenance depends on the team. Sometimes, the solution you configure in the tool determines the level of maintenance required. However, overall, maintenance hasn't been a significant issue.

What other advice do I have?

Overall, I would rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Chuha Adequatov - PeerSpot reviewer
Head of Regulatory Reference Data Management Division at Altynalmas JSC
Real User
Mar 12, 2023
User-friendly, stable, and scalable
Pros and Cons
  • "The ability to clean out data and improve the data quality is the best feature."
  • "The cost of Informatica MDM is expensive and has room for improvement."

What is our primary use case?

We used the solution for data storage, and data cleaning to improve data quality. The solution also served as a data lake for reporting purposes.

How has it helped my organization?

The solution has made it easier for us to retrieve and maintain the data as well as saves us time.

What is most valuable?

The ability to clean out data and improve the data quality is the best feature.

The solution is user-friendly and easy to navigate.

What needs improvement?

The cost of Informatica MDM is expensive and has room for improvement. Although the solution is good, it is not worth the high cost.

For how long have I used the solution?

I have been using the solution for five months.

What do I think about the stability of the solution?

I give the stability a ten out of ten.

What do I think about the scalability of the solution?

I give the scalability a ten out of ten.

We had ten people using the solution in our organization.

Which solution did I use previously and why did I switch?

We previously used EXAScaler and switched because we were moving to the cloud.

How was the initial setup?

I give the initial setup a nine out of ten. The deployment took us one month. We prepared the environment and the deployment was completed by the Informatica engineer.

What about the implementation team?

The implementation was completed by an Informatica engineer.

What's my experience with pricing, setup cost, and licensing?

The solution is very expensive. I give the cost a three out of ten.

What other advice do I have?

I give the solution an eight out of ten.

The solution is good and I recommend it as long as the pricing fits the organization's budget.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Liu, Scott Wen - PeerSpot reviewer
Delivery Manager at Deloitte
Real User
Jan 31, 2023
Full data asset view, good support, but interface could improve
Pros and Cons
  • "The most valuable feature of Informatica Enterprise Data Catalog is it provides clients with a full view of the enterprise data assets. For example, how many data assets they have and who owns them."
  • "Informatica Enterprise Data Catalog could improve by having a much better user interface. It is not user-friendly."

What is our primary use case?

Informatica Enterprise Data Catalog is being used for recording enterprise assets, such as customers' products and vehicles. 

We a consulting service that provides information on how to enter the catalog or forms to collect the data catalog and enter them into Informatica Enterprise Data Catalog.

What is most valuable?

The most valuable feature of Informatica Enterprise Data Catalog is it provides clients with a full view of the enterprise data assets. For example, how many data assets they have and who owns them.

What needs improvement?

Informatica Enterprise Data Catalog could improve by having a much better user interface. It is not user-friendly.

In a new release of Informatica Enterprise Data Catalog, it would be beneficial to have some new features including data sharing.

For how long have I used the solution?

I have been using Informatica Enterprise Data Catalog for approximately three months.

What do I think about the stability of the solution?

The solution is stable. There are some issues that can arise with Informatica Enterprise Data Catalog, but the vendor can resolve them.

What do I think about the scalability of the solution?

We have 10 people that use the solution.

How are customer service and support?

Informatica Enterprise Data Catalog sends support to our clients if they are having problems.

How was the initial setup?

The initial setup of the Informatica Enterprise Data Catalog can be difficult. It can take approximately one week to install all the components, such as metadata.

What about the implementation team?

There are vendors to do the installation and it can cost a lot of money over the week that it takes.

What other advice do I have?

I recommend this solution to others. There is a large market in China for Informatica Enterprise Data Catalog.

I rate Informatica Enterprise Data Catalog a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Satya Phani Palla - PeerSpot reviewer
Senior Manager at Conduent (formerly Xerox Services)
Real User
Dec 16, 2022
Gives us the ability to connect to multiple sources and enterprise applications for data integration
Pros and Cons
  • "Data integration is the most valuable feature. The ability to connect to any of the sources and enterprise applications makes our lives easier."
  • "We would like to have accessibility to the repository."

What is our primary use case?

We use Informatica Cloud Data Integration because we have multiple sources for data integration, and we transform that data and load it into the database or QuickBooks.

There are fewer than 10 people using this solution in my organization.

I'm an integrator. I'm working with the latest version. 

It's deployed on cloud.

What is most valuable?

Data integration is the most valuable feature. The ability to connect to any of the sources and enterprise applications makes our lives easier.

What needs improvement?

We would like to have accessibility to the repository. We had that feature in Informatica PowerCenter, and we were able to have access to the repository query, which helped us build some tools, audit tools, and review tools. In Informatica Cloud, accessing the repository query is a challenge.

For how long have I used the solution?

I have used this solution for about six years.

What do I think about the stability of the solution?

It's very stable.

What do I think about the scalability of the solution?

It's scalable. 

How are customer service and support?

We reach out to technical support frequently. We've had good experiences with them.

Which solution did I use previously and why did I switch?

We previously used PowerCenter, DataStage, and Oracle Data Integrator.

I prefer Informatica Cloud Data Integration because of the ease of connecting to various connectors and various enterprise applications. The UI is also a valuable feature.

How was the initial setup?

Initial setup isn't straightforward or complex. It's about medium difficulty. 

Deployment took about one week. It's not difficult to maintain.

What about the implementation team?

Deployment was done in-house.

What was our ROI?

From the usage perspective, there is minimum ROI.

What's my experience with pricing, setup cost, and licensing?

The pricing is high compared to other tools on the market.

What other advice do I have?

We chose Informatica Cloud because we have Salesforce. If you're using Data Integration, App Integration, and many other features like operational insights, then the price is worth it. If you're only using the solution for data integration, then the price definitely isn't worth it.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Satya Phani Palla - PeerSpot reviewer
Senior Manager at Conduent (formerly Xerox Services)
Real User
Dec 16, 2022
Helps us export APIs and process data, and provides OAuth feature for authentication
Pros and Cons
  • "The OAuth feature is the most valuable feature for authentication."
  • "There's no direct way to connect to Amazon APIs from Informatica Cloud."

What is our primary use case?

We export APIs, and anyone can seek those APIs to have the data for target use cases. We hit the APIs that are exposed by external systems, and we get the data from them and process it.

We're using the latest version. It's deployed on cloud.

There are about five people who are using this solution in my organization.

We chose Cloud API Integration to connect to Salesforce.

What is most valuable?

The OAuth feature is the most valuable for authentication.

What needs improvement?

Recently, we're trying to connect to the Amazon API. There's no direct way to connect to Amazon APIs from Informatica Cloud. From Postman, there's a signature site called AWS Signature, which would actually generate the signatures for us with AWS APIs. In Informatica Cloud, we have to build the logic, and then we can generate the signature and hit the AWS APIs. Instead of generating that signature, it would be better if we could have the same connector in Informatica Cloud.

Sometimes when I open the processes or any service connectors, the labels are not properly displayed. The backend names are displayed rather than the front end label. I usually log out and log back in, and sometimes it disappears, and sometimes it doesn't.

For how long have I used the solution?

I have used this solution for six years.

What do I think about the stability of the solution?

It's pretty stable. We don't have any concerns.

What do I think about the scalability of the solution?

It's scalable.

How are customer service and support?

I would rate technical support as six out of ten.

How was the initial setup?

Setup is straightforward. It takes a week to do the installation and configuration.

It's not difficult to maintain.

What other advice do I have?

I would rate this solution as eight out of ten. 

I would recommend this tool to other users.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Informatica Intelligent Data Management Cloud (IDMC) Report and get advice and tips from experienced pros sharing their opinions.
Updated: August 2026
Buyer's Guide
Download our free Informatica Intelligent Data Management Cloud (IDMC) Report and get advice and tips from experienced pros sharing their opinions.