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Independent Consultant at Telenet BVBA
Consultant
Top 10
Helps in consolidating all our master data across the entire organization
Pros and Cons
  • "The profiling feature in Informatica Data Quality is incredibly effective for data governance."
  • "There is room for improvement in the Data Marketplace aspect."

What is our primary use case?

I use Informatica Data Quality to consolidate master data across our organization, ensuring consistent and high-quality data. Combining MDM and data quality features, we address issues like customer data inaccuracies. Additionally, we document business terms in our data catalog for a unified view across the company.

What is most valuable?

The profiling feature in Informatica Data Quality is incredibly effective for data governance. It helps identify data types and potential duplicates, streamlining the detection process. It also suggests matches with predefined fields in our catalog.

What needs improvement?

There is room for improvement in the Data Marketplace aspect. Specifically, we found some basic functionalities lacking, like transparent integration of quality indicators. Customizability and additional features in the Data Marketplace would be welcomed in future updates. 

For how long have I used the solution?

I have been working with Informatica Data Quality for three years.

Buyer's Guide
Informatica Intelligent Data Management Cloud (IDMC)
September 2024
Learn what your peers think about Informatica Intelligent Data Management Cloud (IDMC). Get advice and tips from experienced pros sharing their opinions. Updated: September 2024.
802,829 professionals have used our research since 2012.

What do I think about the stability of the solution?

I would rate the stability of the solution as an eight out of ten.

What do I think about the scalability of the solution?

Scalability with Informatica had some initial challenges, especially when ingesting metadata into the data catalog due to the large volume of source systems and data. While it eventually worked, it took considerable time. Overall, I would rate it a six out of ten for scalability at the moment.

Initially, a few hundred users were using Informatica, but now it is a few thousand. 

How are customer service and support?

The technical support is good. I would rate them at a seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?



How was the initial setup?

Maintenance and troubleshooting are handled solely by the vendor.

What's my experience with pricing, setup cost, and licensing?

Informatica's licensing cost is among the highest in the market. I would rate it as a five out of ten in terms of costliness. With Informatica, we have a single bundled agreement covering the entire solution based on total capacity rather than specific modules. 

Which other solutions did I evaluate?

Before choosing Informatica, we evaluated various vendors, including IBM and Microsoft. Initially, we considered a best-of-breed approach, but Informatica emerged as the preferred choice for three out of four key areas: MDM, data quality, and data marketplace. While there were some limitations in certain tools like the data marketplace and data catalog, we opted for Informatica's complete suite to avoid additional integration efforts and to capitalize on its strengths in critical areas.

What other advice do I have?

The rule-based strategies feature in Informatica Data Quality has greatly benefited our data quality initiatives. With predefined rules in place, it provides a solid framework for assessing data quality. While data quality ultimately depends on source system updates, these rules give valuable insights and are heavily used alongside automatic profiling for effective data management.

Informatica Data Quality works within our IT setup for analyzing and reporting on data quality. It doesn't directly integrate with other tools, but it gives us clear insights. Data flows from sources to Informatica for analysis, and then to data stewards for updates, but there is no integration back to the original applications yet.

Navigating between modules within Informatica isn't always seamless. For instance, actions in the catalog might not be visible in the data marketplace.

Overall, I would rate Informatica Data Quality as an eight out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Emre Yiğit - PeerSpot reviewer
Technology Manager at Komtaş
Reseller
Top 10
An easy-to-deploy and easy-to-use tool meant for enterprise-sized companies
Pros and Cons
  • "I rate the technical support a ten out of ten."
  • "The UX and UI of the solution are areas with certain shortcomings where improvements can be made in the future."

What is our primary use case?

My company does not specifically focus on selling the solution to a particular sector. My company generally sells the solution to various sectors, including manufacturing and finance.

What is most valuable?

Informatica Enterprise Data Catalog is a compact tool. Many products operate as a data system solution or as a data catalog tool. The product is helpful when it comes to data transformation. If you would like to solve specific data-related problems, Informatica Enterprise Data Catalog can serve as a useful product.

What needs improvement?

I cannot specifically point out an area in Informatica Enterprise Data Catalog that needs improvement since it properly functions as a data catalog tool. You cannot use something like Atlas to get catalog ranges, making Informatica Enterprise Data Catalog a comparatively powerful tool. The UX and UI of the solution are areas with certain shortcomings where improvements can be made in the future.

If I want to get some extra features in the product, I can contact Informatica's research and development team, who can add some new features to the product and make the tool available in the market.

For how long have I used the solution?

I have been using Informatica Enterprise Data Catalog for more than ten years. My company has a partnership with Informatica.

What do I think about the stability of the solution?

Stability-wise, I rate the solution an eight out of ten.

Though there are some bugs in the solution, Informatica's research and development team, along with Informatica's customer service team, supports my company in solving such bug-related issues.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a seven out of ten.

Informatica Enterprise Data Catalog can be a good solution that is really easy to use when it comes to enterprise-sized companies, but it may pose some challenges for small and medium-sized companies.

Most companies to whom my company provides the solution are enterprise-sized businesses.

How are customer service and support?

I rate the technical support a ten out of ten. My company has a partnership with Informatica, and we provide Informatica's products to the end users or customers. Informatica has to provide my company with good support in order to hold on to its customers who deal with my company.

How would you rate customer service and support?

Positive

How was the initial setup?

I rate the product's initial setup a nine and a half to ten on a scale of one to ten, where one is difficult and ten is easy.

Most of the companies to whom my company provides the solution deploy it on an on-premises model. My company also sells the cloud version of the solution while also offering our customers the option to move from on-premises to the cloud version of the solution.

My wife runs a pharmacy, and she uses an ERP solution for sales-related activities, the data of which I can move to the cloud in ten minutes if she chooses Informatica Enterprise Data Catalog.

What was our ROI?

With Informatica Enterprise Data Catalog, measuring the return on investment can be hard. I rate the return on investment a seven on a scale of one to ten, where one is zero return on investment, and ten is a hundred percent return on investment.

What's my experience with pricing, setup cost, and licensing?

The price of the product is something that may vary from customer to customer. I rate the product's pricing a five on a scale of one to ten, where one is cheap and ten is expensive.

What other advice do I have?

If a customer or business wants to easily maintain their data domains, they can opt for Informatica Enterprise Data Catalog.

I rate the overall product an eight to nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Buyer's Guide
Informatica Intelligent Data Management Cloud (IDMC)
September 2024
Learn what your peers think about Informatica Intelligent Data Management Cloud (IDMC). Get advice and tips from experienced pros sharing their opinions. Updated: September 2024.
802,829 professionals have used our research since 2012.
ShahanRehman - PeerSpot reviewer
Regional sales manager at StarLink - Trusted Security Advisor
Reseller
Top 10
Users can enjoy both stability and scalability, as well as a range of data governance functionalities
Pros and Cons
  • "It is a very stable solution. I rate its stability a ten out of ten...It is a scalable solution...Informatica Axon's technical support is good."
  • "The on-prem version's functionalities may not be available on the cloud version."

What is our primary use case?

Axon is a tool for data governance that lets you define personas of people who can define policy and implement those policies and have a check on them. So it's part of a data governance solution.

What is most valuable?

It is a very good tool. So there is Informatica Axon, Informatica EDC, and Informatica Data Quality, which are the best solutions in the market for data governance. Many customers prefer the solution.

What needs improvement?

All the functionalities of the solution that are currently available on the on-prem version should be made available on the cloud. The on-prem version's functionalities may not be available on the cloud version. So, Informatica is working on it, and it may take some time. In short, adopting the functionalities of the solution's on-prem version could be faster in the cloud.

For how long have I used the solution?

I work with an SI company, and my company is also a cyber-security value-added distributor. I have been selling Informatica products, including Axon, for years.

What do I think about the stability of the solution?

It is a very stable solution. I rate its stability a ten out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. I have six to seven customers using the solution.

How are customer service and support?

Informatica Axon's technical support is good. So, like all the US companies, the support ticket moves from one support team to another.

How was the initial setup?

The initial setup process depends on the complexity of the customers' requirements. So, it can be simple or complex. Usually, data governance projects are a minimum of six to eight months.

Regarding the deployment process, the first step is to conduct a discovery session to understand the customers' problems. This involves identifying the stakeholders involved in the data governance process, determining who owns the data, and identifying the layers of governance that need to be implemented at various levels, including the persona and solution levels.

Two to three people, including a data analyst, a data engineer, and a data quality or data assurance person, are required to deploy and maintain the solution.

What's my experience with pricing, setup cost, and licensing?

A yearly subscription is paid based on the number of people using the solution. Price-wise, it falls under the medium range since it is neither very costly nor too cheap.

What other advice do I have?

It's a very good solution. And for any customer embarking on our data governance journey, Axon is the right tool to choose, along with ECD and Data Quality. I rate the overall solution a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Liu, Scott Wen - PeerSpot reviewer
Delivery Manager at Deloitte
Real User
Top 5
Full data asset view, good support, but interface could improve
Pros and Cons
  • "The most valuable feature of Informatica Enterprise Data Catalog is it provides clients with a full view of the enterprise data assets. For example, how many data assets they have and who owns them."
  • "Informatica Enterprise Data Catalog could improve by having a much better user interface. It is not user-friendly."

What is our primary use case?

Informatica Enterprise Data Catalog is being used for recording enterprise assets, such as customers' products and vehicles. 

We a consulting service that provides information on how to enter the catalog or forms to collect the data catalog and enter them into Informatica Enterprise Data Catalog.

What is most valuable?

The most valuable feature of Informatica Enterprise Data Catalog is it provides clients with a full view of the enterprise data assets. For example, how many data assets they have and who owns them.

What needs improvement?

Informatica Enterprise Data Catalog could improve by having a much better user interface. It is not user-friendly.

In a new release of Informatica Enterprise Data Catalog, it would be beneficial to have some new features including data sharing.

For how long have I used the solution?

I have been using Informatica Enterprise Data Catalog for approximately three months.

What do I think about the stability of the solution?

The solution is stable. There are some issues that can arise with Informatica Enterprise Data Catalog, but the vendor can resolve them.

What do I think about the scalability of the solution?

We have 10 people that use the solution.

How are customer service and support?

Informatica Enterprise Data Catalog sends support to our clients if they are having problems.

How was the initial setup?

The initial setup of the Informatica Enterprise Data Catalog can be difficult. It can take approximately one week to install all the components, such as metadata.

What about the implementation team?

There are vendors to do the installation and it can cost a lot of money over the week that it takes.

What other advice do I have?

I recommend this solution to others. There is a large market in China for Informatica Enterprise Data Catalog.

I rate Informatica Enterprise Data Catalog a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Divya-Raj - PeerSpot reviewer
Technical Lead at Deloitte
Real User
Top 5Leaderboard
A UI-based tool with great scripting
Pros and Cons
  • "It has a more UI-based tool, and the scripting is good."
  • "The current features are a bit complicated, and we need to write big scripts and test."

What is our primary use case?

We are currently working on a project with the Oracle Fusion system, so we have multiple use cases and often need to pool data in different source systems. In the project, we have multiple sources and target systems. Based on the requirements, clients, and what they propose, we need to make decisions or check the technical feasibility of whether it is possible to complete the integration.

What is most valuable?

Product-wise, compared to other on-premise tools, Informatica Cloud Data Integration can be deployed on-premises and cloud. So when we were working on-premises, there were a lot of challenges with the hardware. For example, there were memory space issues, but once we switched to cloud, there were no more issues. 

What needs improvement?

There are challenges when we use Cloud Application Integration (CAI). We want add-ons when we complete data integration and merge images. The current features are a bit complicated, and we need to write big scripts and test.

For how long have I used the solution?

We have been using this solution for more than six years. We are using a cloud version and the most recent version, 10.4. We have also used versions 8.6, 9 and 10, and we have observed that there isn't that much of a difference between versions, just additional features added. We do not have private or public cloud for Informatica Cloud Data Integration, just cloud.

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is scalable. We have more than 20 people using this solution.

How are customer service and support?

We hardly raise an SR for this solution. But, whenever we require technical support, we do not get a satisfactory response. This is because their knowledge base may not be developed.

Which solution did I use previously and why did I switch?

We used this same tool but on-premises in the past. We have also worked with AWS Snowflake, an ELT tool similar to Informatica Cloud Data Integration but with a different architectural approach. If we had to rank them, Informatica Cloud Data Integration would be the best, followed by Snowflake, then AWS.

Informatica Cloud Data Integration has some advantages over the others. It has a more UI-based tool, and the scripting is good. AWS also has an ETL tool called Glue, but it does not have everything we need to write in a script. We still need to write a script if we want to perform a small task. AWS is also challenging to teach. Informatica Cloud Data Integration and Snowflake are easier to use.

How was the initial setup?

The initial setup is easier for cloud compared to on-premises. Deployment does not take much time and takes about 20 to 30 minutes.

What's my experience with pricing, setup cost, and licensing?

The pricing of Informatica Cloud Data Integration and other solutions are almost the same but with slight differences. It differs from project to project, their use case, source and target. Unfortunately, I do not have information on precise licensing costs.

What other advice do I have?

I rate this solution a nine out of ten. Regarding advice, it is a great solution, but users should understand their source and target system. For example, we also deal with Oracle Fusion, and it's a bit challenging to push data because Oracle has multiple models, financial supply chain and HR. Hence, it is difficult for a developer. Therefore, it is difficult to push data.

They should decide whether they are comfortable using Informatica Cloud Data Integration as their middleware tool or whether they want to use Oracle or OCI. OCI is a different middleware tool owned by Oracle.

Regarding additional features in the next release, Informatica Cloud Data Integration doesn't have image merging transformation or capability. We can do it without the solution, but it is a lengthy process. So, it would be helpful if they added the transformation to play with images and deal with invoices and financial data. We sometimes need to add 200 out of 800 invoices, and it's a bit challenging without the additional features.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Carlos Souza - PeerSpot reviewer
Global IT Security Program Manager at a manufacturing company with 10,001+ employees
Real User
Easily scalable data catalog with good data profiling and data domain discovery features, but its ease of use and set up needs improvement
Pros and Cons
  • "Multifeatured and easily scalable data catalog, with good data domain discovery and data profiling features."
  • "This solution is hard to set up and its interface is not user-friendly. It's also not as stable, and the technical support takes a lot of time to solve simple problems."

What is our primary use case?

I use Informatica Enterprise Data Catalog for searching for PII data, tagging different kinds of data, and for data lineage.

What is most valuable?

These are the features I found useful in Informatica Enterprise Data Catalog: one is its data profiling is good. The data lineage is also okay, though it had a few issues to be solved. The data domain discovery for the solution is good, though it was hard to implement.

What needs improvement?

Informatica Enterprise Data Catalog is hard to set up, so this is an area for improvement, e.g. it would be good if they make it easier to set up, because the project was made 80% of the time of the setup. Another area for improvement is its ease of use, because the interface is not as user-friendly.

For how long have I used the solution?

I've been using Informatica Enterprise Data Catalog for the last three years, and the last time I used it was three days ago.

What do I think about the stability of the solution?

Informatica Enterprise Data Catalog is not as stable.

What do I think about the scalability of the solution?

Informatica Enterprise Data Catalog is an easily scalable solution.

How are customer service and support?

The technical support for Informatica Enterprise Data Catalog is not so good, because it took a lot of time for them to solve simple problems.

How was the initial setup?

The set up for this solution was not easy.

What other advice do I have?

My advice to other people who want to implement Informatica Enterprise Data Catalog is that they need to be sure that it can deliver the expectations they have about the data catalog, because after our implementation, we weren't able to use it a lot.

I'm rating Informatica Enterprise Data Catalog seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Enterprise Architect at a manufacturing company with 10,001+ employees
Real User
Helps in visualizing what we're trying to accomplish and has excellent stability and support
Pros and Cons
  • "In the latest version, I like the outlay of the business roles creation. I like seeing that visualization as you're building it, as opposed to going through metatables or XML mappings. We liked that piece, and it makes it more intuitive for the business."
  • "The biggest pain point for us is the documentation. Typically, you have to go through knowledge forums and knowledge groups to find out about the syntax issues for interfacing with new products. Typically, you've got to deal with someone who has been through the pain before. Their documents are not really up to date with current innovations happening in the industry. As big as they are, you can't really expect it, but that's our pain point."

What is our primary use case?

It is generally used for the data integration between multiple ERPs. We have ERPs, and then we have third-party exchanges that sell products. The third parties are partnered up with some of the customers, so they create deeds, and we pull in orders and quote requests.

We're trying to get to the latest version. We're two revisions behind right now. It is a local install. 

It is on-prem, and we're trying to get to all-cloud. We do use the cloud for configuration, but we deploy it to the agents locally. We're using the cloud instance of Informatica to deploy to, and we're currently on Azure.

What is most valuable?

In the latest version, I like the outlay of the business roles creation. I like seeing that visualization as you're building it, as opposed to going through metatables or XML mappings. We liked that piece, and it makes it more intuitive for the business. 

Its GUI interface definitely helps visualize what we're trying to accomplish. There is always a disconnect between IT and the business, and it helps in creating the feeds that follow the business process flows with some of the types involved with the business.

It is so broad in what it can do. Their services have expanded beyond what they originally built it out to be. The best thing I like about it is that each time they add a new service to the platform, it easily integrates with the core, which is really nice.

What needs improvement?

The biggest pain point for us is the documentation. Typically, you have to go through knowledge forums and knowledge groups to find out about the syntax issues for interfacing with new products. Typically, you've got to deal with someone who has been through the pain before. Their documents are not really up to date with current innovations happening in the industry. As big as they are, you can't really expect it, but that's our pain point.

For how long have I used the solution?

We've been using this solution for about four years.

What do I think about the stability of the solution?

We love it. It is very stable. It is probably the best thing we've seen in a while.

What do I think about the scalability of the solution?

It can out scale our ERP. So, scalability is not an issue for us. However, it can overload our system, but that is not related to the scalability of MDM. It is related to the scalability of the system it feeds.

We have five business roles that are using it, and there are two admins who are supporting it. Basically, it is supporting an environment of about 5 billion in revenue. That's a lot for that amount of revenue. It is a lot of people.

We're trying to extend or expand more modules. We have MDM, and we're going into Supplier 360 and Product 360. We found that it is the most robust platform to integrate with our e-commerce platform. Basically, we have four different e-commerce realms, and we're going to consolidate them. So, Informatica helps with the supplier stuff coming in, harmonizing the data, propagating it out to the sites. In the future, the four sites are going to be combined and consolidated into one site, and then we'll be dealing with four different ERPs, and Informatica will be very key in that as well.

How are customer service and technical support?

Their technical support is excellent. Whenever we had issues, they were pretty quick to respond. There was never an issue in finding them. The longest we had to wait for getting a resolution was a couple of hours.

Which solution did I use previously and why did I switch?

I walked into this, so I don't know what they had before.

How was the initial setup?

I wasn't involved with its setup.

What's my experience with pricing, setup cost, and licensing?

It is expensive. That's probably the biggest drawback. The business has heartache paying the license, but that's mainly because they don't realize what value it brings. The key thing about the MDM solution is that it is in the backend, and no one sees what it is actually doing. You don't know it is a problem until it is not there.

What other advice do I have?

I would advise making sure that you have a very well-defined design before you decide you need an MDM. In our case, after MDM was in place and we turned it on, we realized that there are other processes that we needed to refactor for the purpose of MDM, which extended the rollout. This was not an MDM issue. It was a process issue in the business. That's why you need to make sure that the design is well defined. It helps to have their partners involved as well. We're dealing with Informatica consulting today to help design a Supplier 360 portal. 

It is hard to find people who are well versed in Informatica. It is hard to pluck one out of the place. You've got to go and poach for them. They're not out there open and looking for jobs.

I would rate Informatica MDM an eight out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Product Owner - Data Management at Maersk
Real User
Excellent at standardizing mass data and capable of integrating with multiple solutions
Pros and Cons
  • "The MDM solution is capable of integrating multiple systems, so it helped us to solve the purpose of centralizing the depository as well as the standardization of mass data. It takes away all the ambiguity around data integrity issues or all the process challenges which happen when every stage of a process uses a different source as master data."
  • "When it comes to UI look and feel and user experience, Informatica is not as good as other solutions."

How has it helped my organization?

The MDM solution is capable of integrating multiple systems, so it helped us to solve the purpose of centralizing the depository as well as the standardization of mass data. It takes away all the ambiguity around data integrity issues or all the process challenges which happen when every stage of a process uses a different source as master data. 

What is most valuable?

The solution's ability to integrate with different solutions is a big selling point for us. It's also quite powerful and customizable. I really enjoy its match and merge capabilities.

What needs improvement?

When it comes to UI look and feel and user experience, Informatica is not as good as other solutions.

There are some MDM solutions that come with an integrated view, which includes your transactional and master and all other data together and helps you get a 360 view of the object. That's where I think Informatica is not as powerful or as agile in the way other solutions are out of the box. 

For how long have I used the solution?

I've been using the solution for 20 years.

What do I think about the scalability of the solution?

It's quite simple to scale the solution. We have about 30,000 users, but I don't see a limitation on the solution that would stop you from having more.

How are customer service and technical support?

Technical support is pretty good. It does take time. Some solutions are not fixed, but they have releases and updates that deal with the issues, so, I don't see a lag in support in that sense.

Which solution did I use previously and why did I switch?

In 2010, there were only maybe three solutions: SAP, IBM, and Informatica. Before that, we didn't really have a centralized mass data contract, so it was more of an application grievance. With Informatica, we gained centralization of mass data, and also had governance and quality as part of a data management practice, and I think, at the time, the full package was available with Informatica as compared to other options.

How was the initial setup?

I was not the installer, so I'm unsure of how complex the initial setup was.

What other advice do I have?

We use the on-premises version of the solution.

I would recommend the product, but it depends on your business and other solutions you might already be using. If you're only using SAP, I don't think you'll need Informatica. If you're using Oracle products, you don't even need SAP.

However, if you're looking for an essential repository with very good integration capabilities, want to have a longterm sustainable solution, and you have multiple ESPs, as well as a wider organization setup, then I think Informatica is the best.

I would rate the solution at eight or nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Informatica Intelligent Data Management Cloud (IDMC) Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2024
Buyer's Guide
Download our free Informatica Intelligent Data Management Cloud (IDMC) Report and get advice and tips from experienced pros sharing their opinions.