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reviewer2392494 - PeerSpot reviewer
Enterprise Data Architect at a pharma/biotech company with 11-50 employees
Real User
Top 20
Jun 16, 2024
Offers satisfying stability and tech support with data architecture features
Pros and Cons
  • "It's a stable product without any bugs or glitches."
  • "The product isn't mature enough to provide suitable connectors to various data engines."

What is our primary use case?

At our company, we use Informatica MDM for data architecture and numerous other aspects of data warehouse, such as data designing or modeling. We recommend Informatica products to our customers based on their use cases, data volume, budget, and environment suitability.  

What needs improvement?

The product isn't mature enough to provide suitable connectors to various data engines. The performance of the solution in transporting data between data lakes and Big data infrastructure is not up to the mark. At our company, we use a similar solution called Spark, which is much better than Informatica MDM in terms of performance and speed. The data support capabilities of Informatica MDM can be improved. 

What do I think about the stability of the solution?

It's a stable product without any bugs or glitches. But overall Kafka is a better product than Informatica MDM. 

What do I think about the scalability of the solution?

The product exhibits satisfying scalability. 

Buyer's Guide
Informatica Intelligent Data Management Cloud (IDMC)
June 2026
Learn what your peers think about Informatica Intelligent Data Management Cloud (IDMC). Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
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How are customer service and support?

The tech support is satisfying from the vendor. The support team was able to respond and solve the issues in a very short time. I would rate the tech support an eight out of ten. 

How was the initial setup?

Informatica MDM easily integrates with the Informatica environment as well as with third-party tools. But for some integrations, for instance, when Informatica MDM is integrated with SAP, the functionality slows down drastically; the task that would take five minutes with Spark takes five hours with Informatica MDM.

The same scenario occurs when Kafka is integrated with Informatica MDM. For popular database integrations such as Oracle and SQL, Informatica MDM functions well enough. 

The initial setup of the solution is straightforward. Our company professionals suggest that Informatica MDM should be on a Linux server instead of Windows. 

What's my experience with pricing, setup cost, and licensing?

The product is very expensive compared to other competitor tools. Informatica MDM is not meant for small businesses but rather used by large enterprises like banks or government organizations. Informatica MDM can be purchased as a stand-alone product and doesn't come in an Informatica bundle. The support for Informatica MDM is not included in the standard licensing fees and must be purchased separately.  

What other advice do I have?

I recommend that others test Informatica MDM with different integration tools before making a purchase decision. I also advise others to evaluate the use cases before choosing a product. Other popular competitor tools in the market include Collibra and SAP MDG

Informatica MDM fits our organization's use cases perfectly. When a customer of our company has a plethora of business products, VOCs need to be implemented, even if it's a different MDM solution than Informatica MDM.

Some customers depend on a single technology ERP, while others work with Oracle ERP or SAP, and sometimes they are using ERP and Informatica MDM in combination or migrating from one ERP to another. These use cases will impact the setup that already exists on the customer's site, and thus, the solution needs to be configured accordingly. I would rate Informatica MDM as eight out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Johannes Almiala - PeerSpot reviewer
Principal Consultant at Epical Group
Reseller
Top 20
Feb 13, 2024
A stable and powerful tool that provides good support and excellent out-of-the-box features
Pros and Cons
  • "It is easy to create REST-based interfaces of the master data objects."
  • "The tool should provide a unified user interface to manage the data objects."

What is our primary use case?

We use the solution for party data management. The tool ensures that the information is the same in every business system so that all the systems have the same view of what parties are involved in an agreement.

What is most valuable?

It is easy to create REST-based interfaces of the master data objects. It can be used for reading, creating, and modifying the master data objects of the parties, their addresses, and contact information. The creation and modification features always consider the data quality rules, and it is a very powerful way to provide a data interface to master data objects. It is missing in many other tools.

The solution meets the performance needs of my organization. There isn't much that Informatica doesn't do. The maintenance of the data quality rules has been improved. It’s a lot better than it was when we started. Replacing the old SOAP APIs with the new REST APIs is a great improvement. It’s still a work in progress. Some interfaces still use the old SOAP APIs.

What needs improvement?

The management of different properties is sometimes divided between different user interfaces. The tool should provide a unified user interface to manage the data objects.

For how long have I used the solution?

I have been working with the tool for ten years.

What do I think about the scalability of the solution?

The tool can scale according to our needs.

How was the initial setup?

The initial setup was not difficult. We had very good support from Informatica’s professional services.

What about the implementation team?

The team was a mix of in-house, vendor and other consultants.

What's my experience with pricing, setup cost, and licensing?

The product has a high price point. However, it does not lack features. TIBCO EBX and Profisee are much cheaper. However, they lack features that Informatica MDM provides out of the box. Though the list price of Informatica MDM is high, it is negotiable.

Which other solutions did I evaluate?


What other advice do I have?

I do not have experience with the new workflow engine. It is much more extensible because it is a full business process engine. Overall, I rate the product a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Former reseller
PeerSpot user
Buyer's Guide
Informatica Intelligent Data Management Cloud (IDMC)
June 2026
Learn what your peers think about Informatica Intelligent Data Management Cloud (IDMC). Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
900,228 professionals have used our research since 2012.
reviewer2311707 - PeerSpot reviewer
Consultant at a computer software company with 1,001-5,000 employees
Reseller
Nov 29, 2023
A scalable and stable product with good workflow functionalities
Pros and Cons
  • "It is a very stable solution...It is a scalable solution."
  • "There are some limitations with Informatica Axon when one tries to connect or integrate it with Jira."

What is our primary use case?

My company works with our different customers to implement and install the solution.

What is most valuable?

The workflow in Informatica Axon is intelligent and good. Informatica Axon provides good data collection and good search criteria. In Informatica Axon, workflow and business glossary are good.

What needs improvement?

There are some limitations with Informatica Axon when one tries to connect or integrate it with Jira. For example, I can't delete any workflows after the integration process. There are issues with the integration capabilities of the tool with third-party solutions, specifically Jira.

For how long have I used the solution?

I have experience with Informatica Axon for two to three years.

What do I think about the stability of the solution?

It is a very stable solution.

What do I think about the scalability of the solution?

It is a scalable solution.

I recommend the solution to big companies because its functions are suitable for high-end companies.

How are customer service and support?

The P1 support offered by the solution's technical support is very fast. If it is not P1 support, the support a user might get will be slow as it takes time. I rate the technical support a seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

For data governance, I work with Informatica Axon only. I prefer Informatica Axon for enterprise metadata management at an enterprise level, data quality, and integration. I only recommend Informatica Axon, mainly for data governance.

How was the initial setup?

The product's initial setup phase is very easy.

For each of our company's customers, with an installation scope in place, it doesn't take much time. The product's implementation scope differs from the installation scope. I usually help our company's customers implement the tool.

The solution is deployed on an on-premises model.

What other advice do I have?

Informatica Axon is a very good product with an easy implementation phase and a lot of information about the tool available online on the internet.

I rate the overall tool an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Andre Collin - PeerSpot reviewer
Consultant at Viatic
Consultant
Nov 8, 2023
A tool with the ability to aggregate and put together data from multiple sources into a single place
Pros and Cons
  • "The ability to aggregate and put together data from around fifty sources into one environment allows us to have a preview of everything in a single place, which is something we did not have previously in our company."
  • "I think everything related to the APIs and the manageability of the APIs in Informatica MDM are areas where improvements are required."

What is our primary use case?

I use Informatica MDM to align data in my company.

How has it helped my organization?

The ability to aggregate and put together data from around fifty sources into one environment allows us to have a preview of everything in a single place, which is something we did not have previously in our company.

What is most valuable?

The most valuable feature I see in Informatica MDM stems from everything that touches the area of data governance.

What needs improvement?

I think everything related to the APIs and the manageability of the APIs in Informatica MDM are areas where improvements are required.

For how long have I used the solution?

I have been using Informatica MDM for five years. I use the solution's latest version. I am a user of the solution.

What do I think about the stability of the solution?

Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution an eight out of ten.

Around 250 users of the solution exist in my company.

There is a need to use the solution in my company at least three times a week.

How are customer service and support?

I rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have experience with other solutions. I switched to Informatica MDM from other solutions since it offers better scalability options and interoperability.

How was the initial setup?

I rate the product's initial setup a seven on a scale of one to ten, where one is a difficult setup process, and ten is an easy setup process.

My company has deployed Informatica MDM with the services offered by our cloud partner.

Informatica MDM's deployment phase takes around a year to be completed.

Two people, who are data engineers specialized in Informatica MDM, are required for the deployment phase of the product.

What about the implementation team?

Informatica MDM's deployment phase was carried out with the help of my company's in-house team and Informatica's partner.

What's my experience with pricing, setup cost, and licensing?

I rate Informatica MDM's price a six on a scale of one to ten, where one is a low price, and ten is a high price.

What other advice do I have?

Ideally, only one person is required to take care of the maintenance part of the product, but with the number of terminals where the solution is deployed, there may be a need for three or four people.

I recommend the solution to those who plan to use it.

I rate the overall solution an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2284368 - PeerSpot reviewer
Data Quality Consultant at a financial services firm with 1,001-5,000 employees
Real User
Oct 4, 2023
A stable and reliable solution for enhanced data excellence
Pros and Cons
  • "We use it for various use cases, including data provisioning, data validation, continuous monitoring of data quality, and data standardization."
  • "Exploring the possibility of incorporating AI capabilities that can suggest additional rules would significantly streamline our data analysis process following data profiling."

What is our primary use case?

We use it for various use cases, including data provisioning, data validation, continuous monitoring of data quality, and data standardization.

What is most valuable?

We have implemented both data profiling and data quality transformations for data validation. These are the two major components we rely on, with data profiling helping us understand the data's characteristics, and data quality transformations ensuring data validation.

What needs improvement?

Exploring the possibility of incorporating AI capabilities that can suggest additional rules would significantly streamline our data analysis process following data profiling. Many other tools offer this feature, enabling them to suggest rules, which can be generated with just one or two clicks.

For how long have I used the solution?

I have been working with it for almost seven years.

What do I think about the stability of the solution?

Once it was implemented, we din not encounter any stability issues. I would rate it nine out of ten.

What do I think about the scalability of the solution?

The scalability of the solution depends heavily on the design approach. Regardless of the tool used, the effectiveness of the data quality framework hinges on proper design. If the framework is not well-designed, it may not deliver the desired results. I would rate it eight out of ten.

How are customer service and support?

We receive excellent support on a priority basis. I would rate it nine out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

I would rate the installation and configuration process as moderately complex.

What other advice do I have?

If it has been implemented effectively, I would say it is the best solution. When considering the use of the data governance package, combining Axon ADC and Informatica Data Quality together provides a comprehensive approach. I would rate it eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sr Data Governance Architect at Mresult
Real User
Sep 22, 2023
Provides good scalability, but its technical support services need improvement
Pros and Cons
  • "It is a scalable product."
  • "It is complicated to establish the lineage in EDC using PowerCenter mappings."

What is our primary use case?

We use the product to define policies and for data discovery management.

What needs improvement?

It is complicated to establish the lineage in EDC using PowerCenter mappings. We have to do the process manually every time. This particular area needs improvement.

For how long have I used the solution?

We have been using Informatica Axon for five years.

What do I think about the stability of the solution?

It is a stable platform. However, we need to raise the ticket even for the smaller issues. There needs to be proper documentation available. They should provide enough information.

What do I think about the scalability of the solution?

We have eight to ten customers for Informatica Axon. It is a scalable product.

How are customer service and support?

The technical support team takes time to complete the debugging process.

How was the initial setup?

The initial setup process is fine, but there are a lot of infrastructure issues. It includes errors on the node cluster for EDC. Deployment is easy, but debugging is time-consuming. Whenever we raise the ticket to the support team, they take two to three days to evaluate the issue.

What's my experience with pricing, setup cost, and licensing?

The licensing price of the product depends on the organization's requirements. It is less costly than Collibra.

What other advice do I have?

I recommend Informatica Axon to others and rate it a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2272017 - PeerSpot reviewer
Informatica Capability Owner at a insurance company with 10,001+ employees
Real User
Sep 13, 2023
Has bulk upload feature but needs to improve interface
Pros and Cons
  • "The tool's most valuable feature is bulk upload. We upload files in CSV or Excel format."
  • "Informatica Axon needs to improve its interface."

What is our primary use case?

We use the solution for mass data management. 

What is most valuable?

The tool's most valuable feature is bulk upload. We upload files in CSV or Excel format. 

What needs improvement?

Informatica Axon needs to improve its interface. 

For how long have I used the solution?

I have been working with the solution for three years. 

How are customer service and support?

Informatica Axon's support is good. 

How would you rate customer service and support?

Positive

What other advice do I have?

I rate the product an eight out of ten. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Manager, Delivery at a comms service provider with 5,001-10,000 employees
Real User
Jul 31, 2023
An easy-to-use solution for ETL purposes
Pros and Cons
  • "Informatica Business Process Manager is easy to use and learn."
  • "I need to have some insight into the tool's cloud capabilities."

What is our primary use case?

We use the solution for ETL purposes. 

What is most valuable?

Informatica Business Process Manager is easy to use and learn. 

What needs improvement?

I need to have some insight into the tool's cloud capabilities. 

For how long have I used the solution?

I have been using the solution for four to five years. 

What do I think about the stability of the solution?

The solution is fairly stable. 

What do I think about the scalability of the solution?

The product is scalable and my company has 20-25 users for it. 

How are customer service and support?

The tool's support is excellent. 

How was the initial setup?

Informatica Business Process Manager's setup was easy and fast. 

What other advice do I have?

Informatica Business Process Manager is very good and I would rate it a ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Associate Manager at Accenture
Real User
Jul 12, 2023
A user-friendly solution that eliminates MDM-related problems, but needs more integration connectors
Pros and Cons
  • "The most valuable feature of Informatica Axon is that it is flexible and user-friendly."
  • "Informatica Axon needs more integration connectors so that it can connect to systems and different kinds of datasets."

What is our primary use case?

We use Informatica Axon for MDM purposes.

What is most valuable?

The most valuable feature of Informatica Axon is that it is flexible and user-friendly.

What needs improvement?

Informatica Axon needs more integration connectors so that it can connect to systems and different kinds of datasets.

For how long have I used the solution?

I have been using Informatica Axon for two years.

What do I think about the stability of the solution?

I rate Informatica Axon an eight out of ten for stability.

What do I think about the scalability of the solution?

Ten engineers are using Informatica Axon in our organization. I rate Informatica Axon an eight out of ten for scalability.

What about the implementation team?

Informatica Axon's installation, configuration, and user access take two to three days.

What was our ROI?

Informatica Axon eliminates all MDM-related problems quickly.

What's my experience with pricing, setup cost, and licensing?

Informatica Axon is a costly solution. I rate Informatica Axon a four out of ten for its pricing.

What other advice do I have?

I am using the latest version of Informatica Axon. I recommend Informatica Axon to users as it is a good and flexible tool that gets the work done.

Overall, I rate Informatica Axon a seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Solution Architect at Nihilent Technologies Ltd.
Real User
May 30, 2023
A stable and scalable solution that needs some improvement with connectivity and automation
Pros and Cons
  • "The valuable feature is that we can automate the integration part...It is a stable solution."
  • "Informatica MDM has limitations with connectivity."

What is our primary use case?

The solution is mostly used to automate MDM, send keyword dimension sites to the engineering team, or address historical records for the training-based employee.

What is most valuable?

The valuable feature is that we can automate the integration part. Also, it's suitable for data quality. The solution also helps create the data that has been helpful in data governance. We performed some effective or administrative charges in real-time and, most recently, in a real-time solution. So, it allows enrollment to capture and transform the data anytime.

What needs improvement?

Most of the demand is about how MDM can be automated so the changes occur automatically.

The whole server will change the storage engine, like any tool key, so everything can be automated.

Informatica MDM has limitations with connectivity. This is evident when we connect with our console, especially sometimes the process gets filled. With the tools we are locally running from our end, there should be some specific instance to register that is helpful and can support Informatica in running its modeling.

More automation is much required nowadays, as mainly the work will convert into a complete normal manual process.

There should be some specific integration tools, the managed services, involving the application, and then the code they use. That should be sufficient, meaning there should be leverage to openly adopt any new integration environment like PySpark that we will use. Some resiliency with the particular application, the code, and the type of files only can we address.

For how long have I used the solution?

I have been using Informatica MDM for more than ten years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution for sending any new setup or data. Approximately six hundred users are using the solution.

How are customer service and support?

The technical support team is good. The administration has access to both servers. They can only provide access to run the tool, allow authentication, and how data can be secured. I rate the service and support as ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Previously, I have used Microsoft SSIS and AWS Glue, but Informatica is capable of doing multiple things for integration purposes, but also for data evaluation.

How was the initial setup?

The initial setup is straightforward. The deployment took ten to fifteen minutes, and almost fifteen administrators were needed for the deployment.

What was our ROI?


What's my experience with pricing, setup cost, and licensing?

I would say that based on the current scenario, the market trends show that it is not required for the price to be increased. But, functionality-wise, and considering that now as the trend of microservices is going on in the market if Informatica MDM can be replaced in a similar way with particular tools or components to meet the client's demands, we can use only those particular things for the DDoS service covering, for the backup, for the security, and data encryption. So that can be helpful. Part-wise, if somebody needs only the pipelines to be created, someone needs to get a complete data flow task, or someone requires only the MDMs to get in place and not complete information that they need to make. We have licenses, and we are provided with certain particular services in the solution.

What other advice do I have?

I urge those planning to use the solution to understand how they are modeling data encryption and data governance activities. Suppose you are implementing without knowing your data quality and data governance. In that case, the installation of those sources through MDM is not affected. So better to better understand the basics.

Then it will be helpful to use something specific.

I rate the overall solution a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Informatica Intelligent Data Management Cloud (IDMC) Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Buyer's Guide
Download our free Informatica Intelligent Data Management Cloud (IDMC) Report and get advice and tips from experienced pros sharing their opinions.