We use it for various use cases, including data provisioning, data validation, continuous monitoring of data quality, and data standardization.
Data Quality Consultant at a financial services firm with 1,001-5,000 employees
A stable and reliable solution for enhanced data excellence
Pros and Cons
- "We use it for various use cases, including data provisioning, data validation, continuous monitoring of data quality, and data standardization."
- "Exploring the possibility of incorporating AI capabilities that can suggest additional rules would significantly streamline our data analysis process following data profiling."
What is our primary use case?
What is most valuable?
We have implemented both data profiling and data quality transformations for data validation. These are the two major components we rely on, with data profiling helping us understand the data's characteristics, and data quality transformations ensuring data validation.
What needs improvement?
Exploring the possibility of incorporating AI capabilities that can suggest additional rules would significantly streamline our data analysis process following data profiling. Many other tools offer this feature, enabling them to suggest rules, which can be generated with just one or two clicks.
For how long have I used the solution?
I have been working with it for almost seven years.
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Informatica Intelligent Data Management Cloud (IDMC)
September 2025

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What do I think about the stability of the solution?
Once it was implemented, we din not encounter any stability issues. I would rate it nine out of ten.
What do I think about the scalability of the solution?
The scalability of the solution depends heavily on the design approach. Regardless of the tool used, the effectiveness of the data quality framework hinges on proper design. If the framework is not well-designed, it may not deliver the desired results. I would rate it eight out of ten.
How are customer service and support?
We receive excellent support on a priority basis. I would rate it nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
I would rate the installation and configuration process as moderately complex.
What other advice do I have?
If it has been implemented effectively, I would say it is the best solution. When considering the use of the data governance package, combining Axon ADC and Informatica Data Quality together provides a comprehensive approach. I would rate it eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

Informatica Capability Owner at a insurance company with 10,001+ employees
Has bulk upload feature but needs to improve interface
Pros and Cons
- "The tool's most valuable feature is bulk upload. We upload files in CSV or Excel format."
- "Informatica Axon needs to improve its interface."
What is our primary use case?
We use the solution for mass data management.
What is most valuable?
The tool's most valuable feature is bulk upload. We upload files in CSV or Excel format.
What needs improvement?
Informatica Axon needs to improve its interface.
For how long have I used the solution?
I have been working with the solution for three years.
How are customer service and support?
Informatica Axon's support is good.
How would you rate customer service and support?
Positive
What other advice do I have?
I rate the product an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Informatica Intelligent Data Management Cloud (IDMC)
September 2025

Learn what your peers think about Informatica Intelligent Data Management Cloud (IDMC). Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
867,676 professionals have used our research since 2012.
Manager, Delivery at a comms service provider with 5,001-10,000 employees
An easy-to-use solution for ETL purposes
Pros and Cons
- "Informatica Business Process Manager is easy to use and learn."
- "I need to have some insight into the tool's cloud capabilities."
What is our primary use case?
We use the solution for ETL purposes.
What is most valuable?
Informatica Business Process Manager is easy to use and learn.
What needs improvement?
I need to have some insight into the tool's cloud capabilities.
For how long have I used the solution?
I have been using the solution for four to five years.
What do I think about the stability of the solution?
The solution is fairly stable.
What do I think about the scalability of the solution?
The product is scalable and my company has 20-25 users for it.
How are customer service and support?
The tool's support is excellent.
How was the initial setup?
Informatica Business Process Manager's setup was easy and fast.
What other advice do I have?
Informatica Business Process Manager is very good and I would rate it a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Associate Manager at Accenture
A user-friendly solution that eliminates MDM-related problems, but needs more integration connectors
Pros and Cons
- "The most valuable feature of Informatica Axon is that it is flexible and user-friendly."
- "Informatica Axon needs more integration connectors so that it can connect to systems and different kinds of datasets."
What is our primary use case?
We use Informatica Axon for MDM purposes.
What is most valuable?
The most valuable feature of Informatica Axon is that it is flexible and user-friendly.
What needs improvement?
Informatica Axon needs more integration connectors so that it can connect to systems and different kinds of datasets.
For how long have I used the solution?
I have been using Informatica Axon for two years.
What do I think about the stability of the solution?
I rate Informatica Axon an eight out of ten for stability.
What do I think about the scalability of the solution?
Ten engineers are using Informatica Axon in our organization. I rate Informatica Axon an eight out of ten for scalability.
What about the implementation team?
Informatica Axon's installation, configuration, and user access take two to three days.
What was our ROI?
Informatica Axon eliminates all MDM-related problems quickly.
What's my experience with pricing, setup cost, and licensing?
Informatica Axon is a costly solution. I rate Informatica Axon a four out of ten for its pricing.
What other advice do I have?
I am using the latest version of Informatica Axon. I recommend Informatica Axon to users as it is a good and flexible tool that gets the work done.
Overall, I rate Informatica Axon a seven out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer.
Regional sales manager at StarLink - Trusted Security Advisor
Users can enjoy both stability and scalability, as well as a range of data governance functionalities
Pros and Cons
- "It is a very stable solution. I rate its stability a ten out of ten...It is a scalable solution...Informatica Axon's technical support is good."
- "The on-prem version's functionalities may not be available on the cloud version."
What is our primary use case?
Axon is a tool for data governance that lets you define personas of people who can define policy and implement those policies and have a check on them. So it's part of a data governance solution.
What is most valuable?
It is a very good tool. So there is Informatica Axon, Informatica EDC, and Informatica Data Quality, which are the best solutions in the market for data governance. Many customers prefer the solution.
What needs improvement?
All the functionalities of the solution that are currently available on the on-prem version should be made available on the cloud. The on-prem version's functionalities may not be available on the cloud version. So, Informatica is working on it, and it may take some time. In short, adopting the functionalities of the solution's on-prem version could be faster in the cloud.
For how long have I used the solution?
I work with an SI company, and my company is also a cyber-security value-added distributor. I have been selling Informatica products, including Axon, for years.
What do I think about the stability of the solution?
It is a very stable solution. I rate its stability a ten out of ten.
What do I think about the scalability of the solution?
It is a scalable solution. I have six to seven customers using the solution.
How are customer service and support?
Informatica Axon's technical support is good. So, like all the US companies, the support ticket moves from one support team to another.
How was the initial setup?
The initial setup process depends on the complexity of the customers' requirements. So, it can be simple or complex. Usually, data governance projects are a minimum of six to eight months.
Regarding the deployment process, the first step is to conduct a discovery session to understand the customers' problems. This involves identifying the stakeholders involved in the data governance process, determining who owns the data, and identifying the layers of governance that need to be implemented at various levels, including the persona and solution levels.
Two to three people, including a data analyst, a data engineer, and a data quality or data assurance person, are required to deploy and maintain the solution.
What's my experience with pricing, setup cost, and licensing?
A yearly subscription is paid based on the number of people using the solution. Price-wise, it falls under the medium range since it is neither very costly nor too cheap.
What other advice do I have?
It's a very good solution. And for any customer embarking on our data governance journey, Axon is the right tool to choose, along with ECD and Data Quality. I rate the overall solution a ten out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Manager at a financial services firm with 5,001-10,000 employees
Easy to deploy, highly stable, and scalable
Pros and Cons
- "I give the stability a ten out of ten."
- "The tools required to migrate existing mappings and server rules through cloud data quality are not available."
What is our primary use case?
Our organization operates in the financial industry and we utilize the solution to gather and incorporate high-quality data, making it available in the data marketplace.
What is most valuable?
We are satisfied with the entire solution in its current state and eagerly anticipate its transition to cloud technology.
What needs improvement?
The tools required to migrate existing mappings and server rules through cloud data quality are not available. Additionally, there is no alert mechanism in place for the existing IDQ that can be integrated with email alerts.
For how long have I used the solution?
I have been using the solution for over ten years.
What do I think about the stability of the solution?
I give the stability a ten out of ten.
What do I think about the scalability of the solution?
I give the scalability an eight out of ten.
How are customer service and support?
The technical support responds quickly.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is straightforward. I give the setup a nine out of ten. The deployment took around one and a half hours and two administrators.
What about the implementation team?
The implementation is completed in-house.
What other advice do I have?
I give the solution a ten out of ten.
We have a two-person admin team that takes care of the maintenance.
I would recommend Informatica Data Quality as it has been consistently identified by Gartner as one of the leading solutions in the market.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Data Integration Architect at InfoCepts
Great solution for Salesforce data integration, multi-cloud approaches and processing bottlenecks
Pros and Cons
- "The serverless capability and the packaging application of the solution are valuable."
- "It could be improved by including a buffer that saves data when there is a connectivity issue."
What is our primary use case?
We use the solution for Salesforce data integration, multi-cloud approaches and processing bottlenecks. We deploy the solution in a hybrid format.
What is most valuable?
The serverless capability and the packaging application of the solution are valuable, as all tools come with the solution and do not require additional license purchases.
What needs improvement?
Although the solution seems complete currently, it could be improved by including a buffer that saves data when there is a connectivity issue.
For how long have I used the solution?
We have been using the solution for a year and a half and are currently using the latest version.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
The solution is scalable.
How was the initial setup?
The initial setup is straightforward. It takes a couple of days, but for migration, if you have to move over the code from one tool to another, it takes a lot of time.
What other advice do I have?
I rate the solution an eight out of ten. The solution is good but can be improved by a buffer that saves data when there is a connectivity issue. I recommend the solution because it has existed for a long time, and a lot of people already understand the tool. Additionally, the learning curve is effortless compared to the other tools.
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Technology Innovation Leader at Netrix S.A.
Reliable, has good support and offers a wide coverage of technologies
Pros and Cons
- "The solution scales well."
- "The solution is quite expensive."
What is our primary use case?
The product is used for data governance. It's a tool for data governance, a technical metadata dictionary, and a data lineage repository.
What is most valuable?
So far, we have been pleased with its capabilities.
It has a wide coverage of technologies.
The solution scales well.
It is stable and reliable.
The technical support has been helpful.
What needs improvement?
The initial setup is very, very difficult.
The solution is quite expensive.
I would like them to extend the coverage to other technologies like web services and programming languages.
For how long have I used the solution?
I've been using the solution for six months.
What do I think about the stability of the solution?
It is stable, and it is reliable. The performance is good. We haven't dealt with bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
We can scale the product.
We have about 50 users on the solution right now. It's not used too extensively just yet. It will be in the future, however. We do also have plans to increase usage.
How are customer service and support?
We've used technical support previously and found them to be quite good. We are satisfied with the level of support we can get.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We did not previously use a different solution.
How was the initial setup?
The initial setup is not straightforward. We found it to be quite difficult. It took us about two weeks to deploy it.
We have ten people that can handle deployment and maintenance tasks, including a team leader and project manager.
What about the implementation team?
The implementation can be done in-house with a lot of effort.
What's my experience with pricing, setup cost, and licensing?
I'm not sure of the exact cost, however, the range is in the hundreds of thousands of dollars. It's very expensive.
What other advice do I have?
I'm not an experienced user of it. I used it in workshops, and I use other Informatica products, so I have some relevant knowledge.
I deal with the latest version of the solution.
I'd rate the product nine out of ten and can recommend it to others to use.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.

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Updated: September 2025
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