Informatica Intelligent Data Management Cloud (IDMC) Reviews

I mainly use it for data management.

It's for tool management, maintaining the golden record of customer status.

Data integration should be improved. Another area of improvement is customer applications, along with business 365 application case integration between applications.

I have been using this solution for three years now. I work with the latest update.

I would rate the stability a six out of ten. There is room for improvement in the stability.

I would rate the scalability of the solution an eight out of ten. There are currently nine end users in my team. There might be more people in the company. 

Recently, Informatica MDM upgraded, it transitioned from its traditional on-premise MDM offerings to a cloud-based platform called Informatica Intelligent Cloud Services (IICS). So, we are not planning to expand its further usage.

The customer support and service are helpful. 

Neutral

I would rate my experience with the initial setup an eight out of ten, where one is difficult, and ten is easy. 

It is very easy to set up. However, the deployment time depends on the configuration. It can take 10 to 15 minutes.

The pricing is reasonable.

The users should have more training on Informatica MDM, especially practical training. The vendor should provide some practical training.

Overall, I would rate the solution an eight out of ten.

The product is used for data governance. It's a tool for data governance, a technical metadata dictionary, and a data lineage repository.

So far, we have been pleased with its capabilities. 

It has a wide coverage of technologies. 

The solution scales well.

It is stable and reliable. 

The technical support has been helpful.

The initial setup is very, very difficult. 

The solution is quite expensive. 

I would like them to extend the coverage to other technologies like web services and programming languages.

I've been using the solution for six months. 

It is stable, and it is reliable. The performance is good. We haven't dealt with bugs or glitches. It doesn't crash or freeze. 

We can scale the product.

We have about 50 users on the solution right now. It's not used too extensively just yet. It will be in the future, however. We do also have plans to increase usage. 

We've used technical support previously and found them to be quite good. We are satisfied with the level of support we can get. 

Positive

We did not previously use a different solution. 

The initial setup is not straightforward. We found it to be quite difficult. It took us about two weeks to deploy it.

We have ten people that can handle deployment and maintenance tasks, including a team leader and project manager. 

The implementation can be done in-house with a lot of effort.

I'm not sure of the exact cost, however, the range is in the hundreds of thousands of dollars. It's very expensive. 

I'm not an experienced user of it. I used it in workshops, and I use other Informatica products, so I have some relevant knowledge.

I deal with the latest version of the solution. 

I'd rate the product nine out of ten and can recommend it to others to use. 

We have it deployed on the cloud, but I don't think Informatica has been involved much with cloud-based solutions. They have multiple issues, especially related to LDAP and other configurations. Plus, their certified and supported versions are also not what every client has, so they're still evolving in terms of AWS. I don't think they have any support on Azure. They say that for the time being in the Azure setup, you can install MDM the way you would install it on-premise, but we don't have a built-in solution as they have for the on-prem database. That is my understanding for now.

With a Java user configuration, I will probably see 70 to 75 percent of the use cases met. I'm not talking about workflow integration. Instead of going to an active worksite, I'm managing everything from Informatica PowerCenter. I used to do those things, but now I'm just keeping my viewpoint specifically within MDM. I think with the configuration, you can achieve 75 percent of use cases. New tools are coming out that will enable you to achieve 90 percent of use cases with the out-of-the-box configuration, but I would like to keep Informatica tight here. Otherwise, you need a Java user edit course and other things to do multiple things that you cannot configure out of the box. They have to go through those use cases to do something if those can also be configured rather than coded.

We promote our code changes from a lower to a higher environment, which is highly complex when working with a multi-domain MDM like Informatica. This is the biggest obstacle for Informatica MDM, and I think they should change it because that's very time-consuming. You have to be very, very focused. Also, Informatica should develop a process where all the application servers are synced for people using multiple application servers. That's another significant drawback I've seen with Informatica MDM.

Informatica MDM's pricetag should come down. They have to cut some costs.

I rate Informatica MDM nine out of 10. It's one of the best tools in its class. It gets a high rating because of the improvements in the latest version. I was working on a very outdated edition that was seven to 10 years old. There were multiple issues, but they have made a lot of progress, especially in the newer version. For example, they moved away from DB to a different DB-sorted feature. 

Our primary use case for this solution is purely for data quality analysis.

It took us a while to teach our users how Informatica works and to help them understand. We are still learning together with them because it also took us a while to master the tool. The contractors that come with Informatica are good on the ETL side but not that good on data quality.

The features I find most valuable are the mappings and rules. I am also impressed by the solution's interface. I really like this solution, as it works very well.

The visualization is very limited. It's not modern age, it's not self-service BI. It only has three levels of granularity on which you can present data and that's not enough. What's more, we had a few problems with the configuration. At times we found it difficult to integrate with other systems, but it turned out that the problem wasn't with the solution but with our firewalls. We had a couple of bugs but they are all fixed now. 

Another feature I would also like to see is tagging. At this stage, we can't tag data in the database of the data source with particular data flows. This is a nice feature that other solutions have and that Informatica lacks. We have to analyze and store data in a database and then we have to analyze it again and go through the servers. This takes up double storage. So if the data could be tagged at the database instead, anybody who has access to this data will know if there is a problem with the accuracy or anything else.

I don't think the solution is very stable because we have to refresh and restart the server at least once a month, or even more often. We couldn't understand what was causing this, perhaps we have a few bugs. But at times one team will be working and everything will be running, and then the other team will have some access issues. All we could do to fix this was to restart the server and then everything was up and running again. 

The scalability is very good. We have about 30 users and this may increase because our organization constantly needs more people, so people see the benefit because it's stable and it gives consistency. We will probably move to big data analytics and purchase their big data applications.

To be honest, we didn't really have any major issues yet but the technical support is good and they have a dedicated tech person assigned to us by Informatica to supports us. It works well because if we have a problem that our own IT team can't fix, they use Informatica to help them. 

I used IBM InfoSphere before but Informatica is much, much better; gold standard. There is no comparison. The interface and everything else is better.

The initial setup was very complex. It is mainly our own fault because we didn't go for the solution that was recommended by Informatica. We used shortcuts that backfired on us and we've been struggling for a year. In the end, we did exactly what Informatica recommended at the beginning and now everything works fine.

We have an integration team that is responsible for maintenance and deployment.

Informatica is very expensive. But luckily we got enough free licenses, so we are still within limit. 

Informatica has been the best solution for the past 10 years, but now there are new tools emerging. So maybe we will switch in the future. 

I would advise others to go for it because I love it. Maybe there are better tools, but I don't know about them. I would use it in conjunction with Tableau and Google Analytics for visualization. I would also suggest others to follow instructions during the initial setup and not to cut corners. Do the configuration exactly as Informatica suggests.
I love Informatica but I am not sure if it is value for money. Organizations that plan to increase their users may find it worth the money, but smaller organizations may want to use something simpler.

I will rate this solution an eight out of ten. My rating would have been nine if the solution offered tagging and if it was cheaper. 

Valuable features include:

• 360 degree view of customer data
• Data quality improvement through better decision making with respect to BI
• Analytics and reporting
• Improvement in he customer experience with better services provided to the application users
• Consistent support to the business through process standardization supported by effective Change Management and Data Governance

We had implemented it across leading Life Science domain. Clients looked to implement a MDM solution for Customer data, which will create a Golden Record from multiple source systems.

Single and consistent view of Customer Data arising from a centralized data set with unique customer records.

Customer data is a critical asset that must be managed within the enterprise.

An integrated Master Data Management solution is needed to enable a 360-degree view of its Customers and provide accurate and timely Customer information.

The ability to link customer information across HCPs (Healthcare Providers), managed markets, hospitals and institutional accounts enables an enhanced view of the customer.

I am looking forward to integration with leading data providers, such as DaaS in the Life Science domain.

I'm using Informatica MDM since 2012 in various version XUSP2,9.1,9.5.1,10.1 and 10.2

There were a few stability issues, but overall it is a stable product.

When it comes to scalability, it is the best product in the market.

I would give technical support a rating of 9/10.

I looked into other products in this segment, but we never implemented them.

The setup was pretty simple.

I would suggest to just go for it. It is the best MDM solution in the market.

The Mapping Designer allows for declarative ETL development (visual scripting) that leverages a wide array of different transformations.

The designer allows for the creation of mappings to be leveraged as templates. Within the templates, parameters can be set up that serve as variables for deployment to mapping configuration tasks.

Mapping Configuration Tasks, MCTs, are specific uses of a mapping to fit a situation or set of circumstances.

With my firm, our use of Informatica Cloud is primarily to implement a set of financial integrations from various accounting systems into a Salesforce environment.

By leveraging Informatica Cloud Mapping Designer, we were able to create sets of reusable templates that were source agnostic. This made supporting the integration for hundreds of customers feasible with just a small team of integration specialists.

There are a small number of UI bugs that occur on occasion.

In several browsers, such as Chrome, elements of the UI can disappear when navigating through steps in any of the integration tasks' wizards. Additionally, on data synchronization tasks, the source fields in a mapping can disappear altogether as well.

Also, the product is so new, that any points not covered in the documentation prove difficult to research online.

I have been using Informatica Cloud for two years.

There is currently no active failover for Informatica Cloud Secure Agents. This is the service used to process source information in client environments.

Therefore if a Secure Agent running a job goes down, the job will not wait or failover to another agent. It will fail as well.

We have not had any scalability issues so far.

Technical support is stellar. The time zone can prove an issue, as their support is all in Pacific Standard Time (PST).

We did not have a previous solution.

The installation and configuration of the Secure Agent is a breeze.

Jitterbit, SnapLogic, and MuleSoft were evaluated.

Informatica is likely to make this their flagship product. It is a solid investment to move to this ETL now. There will continue to be a slew of new features and product improvements in the near future that may increase the cost of the license.

We use the product to define policies and for data discovery management.

It is complicated to establish the lineage in EDC using PowerCenter mappings. We have to do the process manually every time. This particular area needs improvement.

We have been using Informatica Axon for five years.

It is a stable platform. However, we need to raise the ticket even for the smaller issues. There needs to be proper documentation available. They should provide enough information.

We have eight to ten customers for Informatica Axon. It is a scalable product.

The technical support team takes time to complete the debugging process.

The initial setup process is fine, but there are a lot of infrastructure issues. It includes errors on the node cluster for EDC. Deployment is easy, but debugging is time-consuming. Whenever we raise the ticket to the support team, they take two to three days to evaluate the issue.

The licensing price of the product depends on the organization's requirements. It is less costly than Collibra.

I recommend Informatica Axon to others and rate it a seven out of ten.

We use this solution for MDM in the commercial sector. I'm a lead software engineer for EPAM Systems.

The product provides all the typical MDM capabilities like deduplication, machine survivorship, and other things. 

The downside of this solution is that the UI is terrible and not user-friendly. The solution was developed a long time ago and it no longer provides a lot of value. Our organization is considering decommissioning the solution or reducing usage. The problems seem to be more about the design and not the tool. The UI and general user experience need to be improved. Making changes on Informatica takes a lot of time compared to making changes on other MDM tools.

I've been using this solution for seven months. 

I haven't heard any complaints about stability. 

Before my time, the company used a legacy MDM solution for dealing with customers. It was created for reporting purposes, to create some compliance reporting, but its functionality didn't allow the addition of more MDM features, so they decided to build a new solution based on Informatica MDM, and from there they basically merged two solutions, the legacy one and this one into Informatica MDM.

The initial setup was carried out prior to my joining the company. 

A lot of the solutions on the market are expensive and Informatica is at the top end in terms of licensing costs. They use a bundle model so you choose what you want to include in your bundle and that's what you pay for.

Informatica MDM is a typical MDM tool. I've worked with others and they are all more or less the same. It requires more work than some other tools in terms of development and adding additional features. It has lots of features and is rated highly by Gartner. 

I rate this solution seven out of 10.