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Architect at a computer software company with 5,001-10,000 employees
Real User
Top 10
Offers good ROI but needs to provide user-friendliness when it comes to the configurations
Pros and Cons
  • "The tool does give a good ROI."
  • "The product is not too user-friendly to do the configurations."

What is our primary use case?

In the past, people used Informatica MDM because it was one of the leading tools at that point in time to work on an on-premises model. It was the leading tool in the market, offering vast customization options and matching and merging options that were better compared to other solutions. The way the data lineage or the customization options it gave, the tool was good. Now, the tool has a changed dynamic, and it is currently available on the cloud. Apart from Informatica MDM, there are other tools, as well as the market, that are completely on the cloud.

What is most valuable?

The feature of the product that has been most helpful in improving data quality revolves around Informatica DQ or IDQ, which is one of the tools Informatica offers. IDQ helps cater to the scoring of the data, clean up the data, and integrate it.

What needs improvement?

In terms of the room for improvement required in the product, I would say that the product is still in the maturing phase, specifically on the cloud. The product is not too user-friendly to do the configurations. There are a couple of areas in the product where I feel improvements can be made, but if I consider the algorithms used in the match process, the tool is very robust.

For how long have I used the solution?

I have been using Informatica MDM for nine to ten years. My company is a partner of Informatica, and we also implement the tool.

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Informatica Intelligent Data Management Cloud (IDMC)
September 2024
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What do I think about the stability of the solution?

Stability-wise, I rate the solution a seven out of ten.

What do I think about the scalability of the solution?

In terms of scalability, I would say that the product is currently more available in the cloud. Scalability-wise, I rate the solution a five out of ten. The scalability on the cloud is good. On the cloud, by default, the tool becomes quite scalable.

Informatica provides premium products. The product is mainly meant for enterprise-level customers because the tool is available at the premium cost.

How are customer service and support?

I have not used the technical support provided by the product. If you asked me about the support offered for the tool's on-premises model, I would say they were really good. We really liked Informatica's support. With the cloud, I'm not aware of the support.

How was the initial setup?

If one is a difficult setup and ten is easy, I rate the product's initial setup phase as a five.

If you are talking about the product on the cloud, the initial configuration must be done. There is quite a lot of refresh which takes place every time we have to publish something, and then we have to wait for some time. It is not that you make a change, but you can see it immediately in the tool. The wait period is quite long. If you are a first timer, it takes time for that person to figure out the product. Once you get the hang of it, then it becomes easy.

An end-to-end implementation would take nine to ten months, or maybe a little more than that, depending upon the customer's desired features.

What was our ROI?

The tool does give a good ROI.

What's my experience with pricing, setup cost, and licensing?

The product is not very pocket-friendly for small and medium-sized businesses, and it is understandable because of the kind of features the tool gives.

On a scale of one to ten, if one is a cheap solution and ten is an expensive one, I rate the tool's price as seven.

What other advice do I have?

Informatica MDM is able to handle complex data integration scenarios with the help of IDCM, which offers the power of an ETL tool.

Speaking about the AI part, I feel the product is still in the maturing phase.

My first preference would be for Welkio, and only after that would I prefer Informatica MDM, so I would say that it won't be my first choice.

I rate the tool a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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ChristopheFournel - PeerSpot reviewer
Fondateur at Data Integration Consulting
Real User
Top 10
Excels in mapping development, searching for contracts in data governance, creating data quality rules, and designing merging processes
Pros and Cons
  • "The most valuable features of Informatica Cloud Data Integration for our clients are the AI capabilities within Informatica Intelligent Cloud Services."
  • "One area where Informatica Cloud Data Integration could improve is in providing more accelerators for certain functionalities."

What is our primary use case?

We use Informatica Cloud Data Integration to migrate to the cloud, upgrade our data warehouse, and implement master data management. It helps us with in-depth analysis, leveraging shared history, and addressing data governance questions.

What is most valuable?

The most valuable features of Informatica Cloud Data Integration for our clients are the AI capabilities within Informatica Intelligent Cloud Services. It excels in mapping development, searching for contracts in data governance, creating data quality rules, and designing merging processes. The ability to identify duplicates and automate analysis coverage is particularly beneficial. Additionally, the cost-effective option of using Informatica Cloud Data Integration for smaller projects or departments has made it more accessible and attractive for experimentation.

What needs improvement?

One area where Informatica Cloud Data Integration could improve is in providing more accelerators for certain functionalities. For example, for master data management, having additional accelerators could streamline implementation. Additionally, enhancing compatibility with metadata sharing across different applications, similar to what is achievable with PowerCenter, would further enhance the product's capabilities.

I would like to see more connectors for on-premise databases in the next version of Informatica Cloud Data Integration. Currently, CDI free is a great option for cloud integration, but expanding the connectors to include databases like Oracle or MySQL for on-premise environments would make the tool more versatile and accessible for smaller businesses or those not fully in the cloud.

For how long have I used the solution?

I have been working with Informatica Cloud Data Integration since 2016.

What do I think about the stability of the solution?

Informatica Cloud Data Integration has been generally stable, with occasional editor issues. However, SLAs are consistently respected, and we typically experience minimal downtime, averaging around two to three hours per month.

What do I think about the scalability of the solution?

The scalability of Informatica Cloud Data Integration is high. With advanced pushdown optimization, it performs well in various environments like Snowflake and AWS. It is suitable for companies of all sizes; for small to medium enterprises, starting with fewer IPUs is cost-effective, and scalability allows for growth as needed.

How are customer service and support?

I would rate Informatica's vendor support as a seven out of ten. It is generally good, but there is room for improvement, especially as they shift focus from on-premise to the cloud. We often find answers in the community for software issues, but sometimes we encounter challenges that require official support tickets.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup for Informatica Data Integration is straightforward. Deployment is simple, involving exporting and importing development processes. The ability to pilot the Informatica Data Integration platform from various APIs makes continuous integration and deployment easy to manage through API calls.

What's my experience with pricing, setup cost, and licensing?

I would rate Informatica's pricing as an eight out of ten in terms of affordability. Starting with a small IPU volume is cost-effective, and as we grow, the pricing adjusts favorably based on consumption, which makes it reasonable for our needs.

What other advice do I have?

I would rate Informatica Cloud Data Integration overall as an eight out of ten. It is a comprehensive platform covering data integration, API integration, data quality, data governance, master data, and privacy tools—all within one platform. The accessibility to all functionalities with the purchase of IPUs is a significant advantage compared to the past where certain features required additional payments and permissions.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Buyer's Guide
Informatica Intelligent Data Management Cloud (IDMC)
September 2024
Learn what your peers think about Informatica Intelligent Data Management Cloud (IDMC). Get advice and tips from experienced pros sharing their opinions. Updated: September 2024.
802,829 professionals have used our research since 2012.
Architect at Agence Française de Développement
Real User
Top 5
A stable solution that needs architectural and technological updates
Pros and Cons
  • "I think that it's a good solution...It is stable because we have the experience to deploy this solution."
  • "The product could be improved in the area of architecture and technology. All the parts are old."

What is our primary use case?

We have used it to elaborate on a project for Golden Record, for IDQ data quality, and create business cases for the control parties.

What needs improvement?

The product could be improved in the area of architecture and technology. All the parts are old.

I would like to migrate it to a new technology. It's better to have a new method for every IT system. Integrate with API, Kafka, and JMS, as API has in Jira code or Jira.


For how long have I used the solution?

I have used Informatica MDM for ten years. I have used Version 8.6 and 9.1 of this solution.


What do I think about the stability of the solution?

I think that it's a good solution, but it's an old solution. It is stable because we have the experience to deploy this solution.


What do I think about the scalability of the solution?

I think it's based on ODBC drivers, and they are not good for scalability.

How are customer service and support?

We have not contacted customer service.

How was the initial setup?

The initial setup was complex. It must have taken around eight or nine months to deploy all Informatica systems. The deployment processes for on-premise and cloud are different. For on-premise, we must deploy the data models, and then we must deploy the rules. We must also deploy a .Go file extension and an exposition of the vendor code, among other things.

It's different if we have an on-premise solution. The stability is for the on-premise infrastructure. It builds the IT of enterprises of clients because Informatica is at 'Legacy' level.


What's my experience with pricing, setup cost, and licensing?

So, there are plans for licensing. There are subscription-based and usage-based licenses. Also, there are licenses for exceptional analytics, etc. In short, there are different models of licensing for every enterprise.


What other advice do I have?

I think there is a new Jira-driven event, Jira-driven data, for the flows and extensions. So in this power center technology, I think that it's complex to navigate through the solution without new technology. Overall, I rate the solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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IT Director, Global Master Data Management at a healthcare company with 10,001+ employees
Real User
Beneficial hierarchy management, reliable, but AI could improve
Pros and Cons
  • "The most valuable feature of Informatica MDM is hierarchy management. It's not something that's typically available and effective within ERPs."
  • "Informatica MDM can improve the data catalog and data marketplace."

What is our primary use case?

Informatica MDM is used for customer affiliations and sites and hierarchy management.

How has it helped my organization?

Informatica MDM has helped our organization because we now work from a harmonized single record for customers and patients. We're able to have an aggregation or hierarchy view, which drives a whole variety of things, such as data quality and data reliability.

What is most valuable?

The most valuable feature of Informatica MDM is hierarchy management. It's not something that's typically available and effective within ERPs.

What needs improvement?

Informatica MDM can improve the data catalog and data marketplace.

Informatica MDM is expanding in AI by making it much more efficient and automated stewardship-related work. I'd like to see that accelerated and made available for on-premise.

For how long have I used the solution?

I have been using Informatica MDM for approximately four years.

What do I think about the stability of the solution?

The stability of Informatica MDM is good.

What do I think about the scalability of the solution?

Informatica MDM is scalable.

We have approximately 100 people using this solution in my company and their roles vary. For example, we have stewards, data analysts, platform administrators, architects, developers, and support teams. The active users are primarily stewards and data analysts.

How are customer service and support?

We rate Informatica MDM support on an annual basis and we have quarterly executive business reviews where we discuss support issues.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used SAP for MDM. We switched because there were new use cases that SAP couldn't meet. 

How was the initial setup?

The initial setup of Informatica MDM is more complex than it should be.

What about the implementation team?

We used a third party for the implementation of Informatica MDM.

We have approximately 20 people that do the maintenance and support of the solution. This includes support admin teams and architect engineers. We have a BA for each of the domains, shared architecture, shared engineers, ETL, and MDM. Additionally, we rely heavily on third-party assistance.

What was our ROI?

We have seen an ROI in duplicate data management, visibility to market share, and reduction in risk.

What's my experience with pricing, setup cost, and licensing?

I rate the licensing cost of Informatica MDM a five out of ten.

Which other solutions did I evaluate?

We did go through a solution selection and RFP process before we chose Informatica MDM.

What other advice do I have?

My advice to others is for them to look at SaaS and cloud options first.

I rate Informatica MDM a seven out of ten.

Informatica MDM has a lot coming ahead from a solution standpoint, which is a benefit for them. However, there's a lot of configuration involved to keep the solution going and this is why I would encourage a SaaS solution for anyone coming in.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ragapriyadharsini Muthaiyan - PeerSpot reviewer
Data Architect & Senior ETL Developer at CloudBC Labs
Real User
Top 10
Efficient quality checks and data profiling
Pros and Cons
  • "I do find Informatica Data Quality is stable. It generally maintains a high level of reliability and stability, making it an asset."
  • "There's certainly room for improvement. One crucial area is generating detailed reports on file statuses. Presently, this is represented visually, often as graphs or charts. Such reporting could offer comprehensive insights into the areas that demand attention and further scrutiny."

What is our primary use case?

Data Quality involves quality checks and data profiling. It scans through the data, providing metrics like the number of nulls and unique values. Informatica Data Quality profiles the data.

What is most valuable?

In my experience, I've specifically worked with a feature called ARS Doctor, which is part of IDQ (Informatica Data Quality). So, in my earlier project, the core functionality of ARS Doctor revolved around address information sourced from the USPS postal service. It does validate the data. This is crucial because customer addresses often contain diverse writing errors. Given the presence of multiple applications, addresses can be inputted or tagged across various systems or enter their address data differently, yet it needs to conform to a standardized format. 

Therefore, each address, even if inputted from distinct systems, undergoes validation to match a single, customizable format. We also have customized settings for these validations.

What needs improvement?

There's certainly room for improvement. One crucial area is generating detailed reports on file statuses. Presently, this is represented visually, often as graphs or charts. Such reporting could offer comprehensive insights into the areas that demand attention and further scrutiny.

For how long have I used the solution?

I possess extensive hands-on experience and expertise in Informatica.

What do I think about the stability of the solution?

I do find Informatica Data Quality is stable. It generally maintains a high level of reliability and stability, making it an asset compliance in various scenarios.

What do I think about the scalability of the solution?

In terms of scalability, you see, it is on the cloud environment, which itself gives the scalable, and flexibility in terms of accommodation of the data. So if we want to scan across the data for the quality and checks, like, not on any sample data. We really want to do this profiling on the checks on a lot of data. So it is very much visible in the cloud environment, which is cloud storage, which is provided by AWS or Azure, or GCP.

How are customer service and support?

Based on my experience and involvement in reported discussions throughout my career, I would definitely give their customer service a high rating. We receive excellent support from Informatica's team, especially during activities like upgrades and other related tasks. 

How would you rate customer service and support?

Positive

How was the initial setup?

When it comes to the initial setup, particularly in a cloud environment, it's primarily license-based. There are various features available, each catering to different needs. The platform can establish connections with various systems based on the connectors it offers. These connectors facilitate integration with different environments. 

When it comes to data quality, it is a license-based model. So, if you procure the necessary licenses, you gain access to the relevant options. It's all about tailoring the solution to the specific requirements of the project.

If the goal is to perform quality checks separately, there's the option to employ dedicated products for that purpose. Alternatively, data quality checks can be integrated into the data integration process. Naturally, data integration involves elements of reconciliation, verification, and quality assessment. The chosen approach hinges on factors such as data volume and the complexity of requirements. If these factors increase, the option to select different products designed for specific tasks becomes viable and can be explored further.

What other advice do I have?

Overall, I would rate the solution a seven out of ten. 

The solution gives us the visual features on how the quality is because back in few years or back some time ago. So it was, like, always a kind of hidden thing because, as a part of the data governance, we do have a lot of data dumped in the data warehouse. But relaying we have been just relying on the data warehouse. So we didn't know, like, it is really giving us the powerful insight, or it is really giving our quality data because it could be junk or anything. So, in that case, at least this solution definitely gives us the strength with the visualization part, which gives us, "Okay, these are the different types of data it exists and data. These are the different qualities where it can improve the quality." 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
InitZero - PeerSpot reviewer
Enterprise MDM Architect / Solution Arch at Volvo Group
Real User
Top 10
Has good stability and an easy initial setup process
Pros and Cons
  • "The solution's scalability is high."
  • "Its cloud-based version has a few limitations compared to the on-premise version."

What is most valuable?

The solution is robust. We can connect with quality analysis tools for summarizing the data as well. It has all the essential features.

What needs improvement?

The solution's cloud-based version has a few limitations compared to its on-premise version.

For how long have I used the solution?

I have been using the solution for eight years.

What do I think about the stability of the solution?

The solution is highly stable. We never had any issues with the cloud version. I rate its scalability a ten out of ten.

What do I think about the scalability of the solution?

The solution is highly scalable. I rate its pricing an eight or nine out of ten.

How are customer service and support?

The solution's technical support team is well-skilled.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution's initial setup is straightforward. I rate the process a ten out of ten. It takes a little time to deploy and requires minimal staff.

What about the implementation team?

Our vendor manages the solution's implementation.

Which other solutions did I evaluate?

Our clients evaluated Profisee and Precisely before. Comparatively, Informatica provides better integration with quality analysis, data governance, and data integration tools.

What other advice do I have?

I advise others to know their company's requirements before implementing the solution. I rate it an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Associate Manager at Accenture
Real User
Top 5
A user-friendly solution that eliminates MDM-related problems, but needs more integration connectors
Pros and Cons
  • "The most valuable feature of Informatica Axon is that it is flexible and user-friendly."
  • "Informatica Axon needs more integration connectors so that it can connect to systems and different kinds of datasets."

What is our primary use case?

We use Informatica Axon for MDM purposes.

What is most valuable?

The most valuable feature of Informatica Axon is that it is flexible and user-friendly.

What needs improvement?

Informatica Axon needs more integration connectors so that it can connect to systems and different kinds of datasets.

For how long have I used the solution?

I have been using Informatica Axon for two years.

What do I think about the stability of the solution?

I rate Informatica Axon an eight out of ten for stability.

What do I think about the scalability of the solution?

Ten engineers are using Informatica Axon in our organization. I rate Informatica Axon an eight out of ten for scalability.

What about the implementation team?

Informatica Axon's installation, configuration, and user access take two to three days.

What was our ROI?

Informatica Axon eliminates all MDM-related problems quickly.

What's my experience with pricing, setup cost, and licensing?

Informatica Axon is a costly solution. I rate Informatica Axon a four out of ten for its pricing.

What other advice do I have?

I am using the latest version of Informatica Axon. I recommend Informatica Axon to users as it is a good and flexible tool that gets the work done.

Overall, I rate Informatica Axon a seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Amit Bhartiya - PeerSpot reviewer
Technology Lead at a computer software company with 5,001-10,000 employees
Real User
Top 10
Excellent scalability, in a class of their own, with time tested features
Pros and Cons
  • "The most valuable features are data quality, data integrate transformations, match-merge, and a few MDM solutions we build into data quality transformation."
  • "One area that could use improvement is the speed of the web interfaces. At present, they are very slow. I think it is essential that we are original and robust on-premises."

What is most valuable?

The most valuable features are data quality, data integrate transformations, match-merge, and a few MDM solutions we build into data quality transformation. 

What needs improvement?

One area that could use improvement is the speed of the web interfaces. At present, they are very slow. I think it is essential that we are original and robust on-premises.  

For how long have I used the solution?

I have worked with Informatica Data Quality for the past four and a half years.

What do I think about the stability of the solution?

You have excellent stability in the market in comparison to other data solutions.

What do I think about the scalability of the solution?

We find that scalability is not an issue and have installed it on fourteen servers.

How are customer service and support?

I have a lot of issues with their customer support and not getting the required technical information, which we actually need unless you can do a call with their senior technicians. Most of the cases that you raise are assigned to a junior technician. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is simple for a person who knows the company. If you already have one of their products you will find yourself comfortable doing the deployment. If you do not have experience with the company it is medium in relationship to complexity. 

What other advice do I have?

I would continue to encourage the upgrades that are taking place every other one in order to release the new and relevant features. I would rate Informatica Data Quality an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Informatica Intelligent Data Management Cloud (IDMC) Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2024
Buyer's Guide
Download our free Informatica Intelligent Data Management Cloud (IDMC) Report and get advice and tips from experienced pros sharing their opinions.