The solution is robust. We can connect with quality analysis tools for summarizing the data as well. It has all the essential features.
Enterprise MDM Architect / Solution Arch at Volvo Group
Has good stability and an easy initial setup process
Pros and Cons
- "The solution's scalability is high."
- "Its cloud-based version has a few limitations compared to the on-premise version."
What is most valuable?
What needs improvement?
The solution's cloud-based version has a few limitations compared to its on-premise version.
For how long have I used the solution?
I have been using the solution for eight years.
What do I think about the stability of the solution?
The solution is highly stable. We never had any issues with the cloud version. I rate its scalability a ten out of ten.
Buyer's Guide
Informatica Intelligent Data Management Cloud (IDMC)
December 2024
Learn what your peers think about Informatica Intelligent Data Management Cloud (IDMC). Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
825,661 professionals have used our research since 2012.
What do I think about the scalability of the solution?
The solution is highly scalable. I rate its pricing an eight or nine out of ten.
How are customer service and support?
The solution's technical support team is well-skilled.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution's initial setup is straightforward. I rate the process a ten out of ten. It takes a little time to deploy and requires minimal staff.
What about the implementation team?
Our vendor manages the solution's implementation.
Which other solutions did I evaluate?
Our clients evaluated Profisee and Precisely before. Comparatively, Informatica provides better integration with quality analysis, data governance, and data integration tools.
What other advice do I have?
I advise others to know their company's requirements before implementing the solution. I rate it an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Associate Manager at Accenture
A user-friendly solution that eliminates MDM-related problems, but needs more integration connectors
Pros and Cons
- "The most valuable feature of Informatica Axon is that it is flexible and user-friendly."
- "Informatica Axon needs more integration connectors so that it can connect to systems and different kinds of datasets."
What is our primary use case?
We use Informatica Axon for MDM purposes.
What is most valuable?
The most valuable feature of Informatica Axon is that it is flexible and user-friendly.
What needs improvement?
Informatica Axon needs more integration connectors so that it can connect to systems and different kinds of datasets.
For how long have I used the solution?
I have been using Informatica Axon for two years.
What do I think about the stability of the solution?
I rate Informatica Axon an eight out of ten for stability.
What do I think about the scalability of the solution?
Ten engineers are using Informatica Axon in our organization. I rate Informatica Axon an eight out of ten for scalability.
What about the implementation team?
Informatica Axon's installation, configuration, and user access take two to three days.
What was our ROI?
Informatica Axon eliminates all MDM-related problems quickly.
What's my experience with pricing, setup cost, and licensing?
Informatica Axon is a costly solution. I rate Informatica Axon a four out of ten for its pricing.
What other advice do I have?
I am using the latest version of Informatica Axon. I recommend Informatica Axon to users as it is a good and flexible tool that gets the work done.
Overall, I rate Informatica Axon a seven out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer:
Buyer's Guide
Informatica Intelligent Data Management Cloud (IDMC)
December 2024
Learn what your peers think about Informatica Intelligent Data Management Cloud (IDMC). Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
825,661 professionals have used our research since 2012.
SAP Manager at a tech services company with 10,001+ employees
High performance, good integration capabilities, but more artificial intelligence needed
Pros and Cons
- "The most valuable features of Informatica MDM are its reliability, match functions, and integration capabilities. The out-of-box functionality of deduplication and built-in data models ensure faster implementation."
- "Informatica MDM could improve the interdependency with integration. The solution sometimes becomes a bit difficult to change considering a lot of interdependency with the integration. There can be some improvement in the workflows and they can introduce more artificial intelligence."
What is our primary use case?
Informatica MDM is used for all data management practices use cases, such as centralized master data, cataloging, and metadata management.
What is most valuable?
The most valuable features of Informatica MDM are its reliability, match functions, and integration capabilities. The out-of-box functionality of deduplication and built-in data models ensure faster implementation.
What needs improvement?
Informatica MDM could improve the interdependency with integration. The solution sometimes becomes a bit difficult to change considering a lot of interdependency with the integration. There can be some improvement in the workflows and they can introduce more artificial intelligence.
In a future release, Informatica MDM could improve the UI and create an easier way to change the existing setup.
For how long have I used the solution?
I have been using Informatica MDM for approximately 20 years.
What do I think about the stability of the solution?
Informatica MDM is stable.
What do I think about the scalability of the solution?
Informatica MDM is scalable. However, sometimes it becomes difficult to perform the change. When it comes to volumes, it's fantastic and very fast.
We have an entire organization of approximately 80,000 using the solution.
How are customer service and support?
The technical support from Informatica MDM is good.
Which solution did I use previously and why did I switch?
I have previously used IBM, SAP MDG, and Parallels.
If an organization has a quite complex setup with different systems then I would recommend Informatica SAP MDM because of the integration capabilities. If the organization only has one ERP, then it's not advisable to use Informatica MDM because SAP MDG is quite integrated with SAP. The IBM solution I use quite a long time before, but I don't know how they are doing today.
How was the initial setup?
The setup of Informatica MDM is easy.
What about the implementation team?
We have two people that do the development and maintenance of the solution.
What's my experience with pricing, setup cost, and licensing?
Informatica MDM recently changed its pricing model. It's usage-based but I don't have much insight into the current pricing.
What other advice do I have?
Whether to use Informatica MDM or not is highly depends upon what is the use case and the core structure you have in the organization. If you have a small company with limited systems, then you use something lightweight MDM. Where you have more than one ERP, all technology interacting with each other, then I would suggest a solution, such as Informatica MDM, it is a good deal.
I rate Informatica MDM a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Data Architect at a manufacturing company with 10,001+ employees
Great data quality tools and any issues are easily identified
Pros and Cons
- "MDM doesn't require a separate IDQ."
- "The solution doesn't directly connect to any of the analytical tools."
What is our primary use case?
Primary use case is generally for product items and demonstration.
What is most valuable?
I like that Informatica MDM doesn't require a separate IDQ. In the IBM InfoSphere, we need exclusive data quality to identify the issues in the source system. But if you use Informatica MDM, that's not the case. The MDM itself identifies the issues and we can use the data quality tools and the score card. It's good compared to other tools. Troubleshooting is very easy and I believe performance is better than any other tool. It solves any complex queries you can connect, any complex route, any complex mappings, you can do it all with Informatica MDM.
What needs improvement?
I'd like the ability to directly connect from MDM to any of the analytical tools. It's a feature that would be very helpful for analytical reporting. When you connect to the cloud, there are multi-cloud technologies that will have some problem and when you connect from on-prem to cloud, there are more data latency issues than with other tools. The product is more expensive than other similar solutions.
For how long have I used the solution?
I have six years of experience with Informatica.
What do I think about the stability of the solution?
It is a stable product compared to other MDM products. Other solutions like Oracle CLM and CDH are similar tools but they're not great when compared to Informatica MDM. Of course, it is very stable compared to any other MDM products.
What do I think about the scalability of the solution?
The solution is scalable but when you do the design, you have to know what the data load will be and the number of concurrent users. Based on that you have to design the infrastructure and measure capacity.
How was the initial setup?
I've implemented this solution in three or four different projects.
What other advice do I have?
I rate this solution a nine out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Principal Consultant at Epical Group
A stable and powerful tool that provides good support and excellent out-of-the-box features
Pros and Cons
- "It is easy to create REST-based interfaces of the master data objects."
- "The tool should provide a unified user interface to manage the data objects."
What is our primary use case?
We use the solution for party data management. The tool ensures that the information is the same in every business system so that all the systems have the same view of what parties are involved in an agreement.
What is most valuable?
It is easy to create REST-based interfaces of the master data objects. It can be used for reading, creating, and modifying the master data objects of the parties, their addresses, and contact information. The creation and modification features always consider the data quality rules, and it is a very powerful way to provide a data interface to master data objects. It is missing in many other tools.
The solution meets the performance needs of my organization. There isn't much that Informatica doesn't do. The maintenance of the data quality rules has been improved. It’s a lot better than it was when we started. Replacing the old SOAP APIs with the new REST APIs is a great improvement. It’s still a work in progress. Some interfaces still use the old SOAP APIs.
What needs improvement?
The management of different properties is sometimes divided between different user interfaces. The tool should provide a unified user interface to manage the data objects.
For how long have I used the solution?
I have been working with the tool for ten years.
What do I think about the scalability of the solution?
The tool can scale according to our needs.
How was the initial setup?
The initial setup was not difficult. We had very good support from Informatica’s professional services.
What about the implementation team?
The team was a mix of in-house, vendor and other consultants.
What's my experience with pricing, setup cost, and licensing?
The product has a high price point. However, it does not lack features. TIBCO EBX and Profisee are much cheaper. However, they lack features that Informatica MDM provides out of the box. Though the list price of Informatica MDM is high, it is negotiable.
Which other solutions did I evaluate?
What other advice do I have?
I do not have experience with the new workflow engine. It is much more extensible because it is a full business process engine. Overall, I rate the product a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Former reseller
Informatica Capability Owner at a insurance company with 10,001+ employees
Has bulk upload feature but needs to improve interface
Pros and Cons
- "The tool's most valuable feature is bulk upload. We upload files in CSV or Excel format."
- "Informatica Axon needs to improve its interface."
What is our primary use case?
We use the solution for mass data management.
What is most valuable?
The tool's most valuable feature is bulk upload. We upload files in CSV or Excel format.
What needs improvement?
Informatica Axon needs to improve its interface.
For how long have I used the solution?
I have been working with the solution for three years.
How are customer service and support?
Informatica Axon's support is good.
How would you rate customer service and support?
Positive
What other advice do I have?
I rate the product an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Enterprise MDM Architect / Solution Arch at Volvo Group
The best MDM solution in the market with good data cleansing capabilities and good stability
Pros and Cons
- "Its data cleansing capabilities are very valuable. The match and merge and the audit trail functionalities are very good."
- "Their support should be improved. We have had some trouble with their support from time to time. Its scalability should also be improved. I would also like to have a bit more modern and friendly UI for the end-users. There should definitely be a simplified way to configure and set it up."
What is our primary use case?
I have worked with two clients implementing Informatica MDM. One use case was for the regulatory master data in big pharma (using multidomain edition), on premise installation. The other installation was related to several data domains implemented using Informatica multi-domain MDM edition, but hosted by vendor.
How has it helped my organization?
Helped identifying and reducing data duplication. Helped in improving data quality.
What is most valuable?
Its data cleansing capabilities are very valuable. The match and merge and the audit trail functionalities are very useful. Review and approval workflows are widely used by the user community.
What needs improvement?
Informatica support should be improved, as resolution of some cases takes definitely too long. Scalability of the solution should also be improved.
I would also like to have a bit more modern and friendly UI for the end-users. There should definitely be a simplified way to configure the system and set it up for the end users.
For how long have I used the solution?
I have been working with Informatica MDM for three years - on premise and hosted version. I started with MDM 10.2, and then with version 10.3 upgrade to 10.4, which is the latest one.
What do I think about the stability of the solution?
Its stability is pretty good. We don't have any major concerns.
What do I think about the scalability of the solution?
It is scalable, but its scalability should be improved especially with the hosted version.
It is a strategic MDM solution in the company, so it is extensively used.
How are customer service and technical support?
We have had some trouble with their support from time to time. Resolution time could be improved.
Which solution did I use previously and why did I switch?
We have been replacing several very old solutions which reached end of extended support life and several old bespoke systems.
How was the initial setup?
It is a pretty complex product, so the initial setup is also complex. You require skilled resources to deploy this product. Its deployment can take several months.
What about the implementation team?
We use an experienced system integrator and seasoned external consultants.
What other advice do I have?
It is a pretty good and advanced tool, but at the same pretty complex to set up. To implement Informatica MDM, you should look for very skilled resources with past experience in deploying Informatica MDM, not competitive solutions.
Informatica MDM is one of the best in the market in the master data management area. Make sure that you realize the potential of this solution and like with all other MDM projects - plan your roadmap carefully. Start small, enable most important capabilities and then work on enabling additional features.
Don't overengineer. Informatica MDM is very flexible in defining the underlying models, setting up workflows, enabling cleansing, etc. Hence a risk of misusing the product or make it too complex and downgrade its performance of usability. If you don't have really skilled resources who have worked with Informatica MDM, there is a good chance that the project will simply fail, or it will take you much longer than expected to deploy and benefit from this product.
I would rate Informatica MDM a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Solutions Architect at NessPRO Italy
A centralized repository for orchestrating and sharing data but performance can be a little slow
Pros and Cons
- "Performance and flexibility-wise, they're very user-friendly."
- "The initial setup was not very straightforward. Not complex, but not very simple either."
What is our primary use case?
We are simply service providers; I don't think our relationship with Informatica is that strong. We have a financial client that has a very good relationship with Informatica. They were recently using PowerCenter and IDQ, but a couple of years ago, they purchased DIH. Recently they have been doing some POC using Informatica, Enterprise Data Catalog. They have a great relationship with Informatica.
What is most valuable?
We don't use Informatica Data Integration Hub extensively. I enjoy using it to create multiple publishing models.
What needs improvement?
The solution is good but recently, we have stopped using this product because we were not using it extensively. If you are using Data Integration Hub, it should be as a centralized repository, where it can communicate with many systems. For our current client, we are only using it for two source systems, which are not driving big revenue. For this reason, we stopped using Data Integration Hub and started publishing the news directly.
At present, I am not sure how many sources it can communicate with (how many multiple connectors are available). Nowadays, they're coming up with many connectors. It can communicate with all of the Cloud connectors and Cloud databases. If they could leverage social media connectors, I think that would be great a great asset. If they added this feature, it would be much more scalable.
For how long have I used the solution?
I have been using this solution for almost two years.
What do I think about the stability of the solution?
We encountered a few bugs in the coding page, but we faced bigger issues with Informatica PowerCenter. The data was not loading correctly for certain multi-regional datasets; when we analyzed the data, we tracked it to the same code page from the starting point to the end. Other than that, we never faced any difficult situations.
How are customer service and technical support?
We never had to use their technical support. We resolved any issues ourselves and thankfully, we never experienced any problems that we could not handle.
How was the initial setup?
The initial setup was not very straightforward. Not complex, but not very simple either.
What about the implementation team?
Deployment took roughly one week — 40 hours max from start to finish.
We have a team of 30 to 40 people who handle all maintenance-related issues.
What's my experience with pricing, setup cost, and licensing?
Informatica products are always increasing in price. Nowadays, many of their customers are leaving and seeking other data integration tools. That's the only drawback with Informatica. Performance and flexibility-wise, they're very user-friendly, but comparatively, their prices are a little bit too high.
What other advice do I have?
Presently, everything is moving to the cloud, and moreover, many people are moving to Snowflake Data Warehouse, as it provides more scalability. I feel the usage of DIH is very limited compared to Snowflake because Snowflake holds and stores highly compressed data and allows you to use different cloud-based tools, including AWS services, DCP, and other services. Snowflake also comes with Matillion, which is a very good ETL tool.
The use of DIH is very limited. Anything that we do with DIH, can be done with Snowflake, regardless of the subscription you may have. There are plenty of use cases — you can use it to build tables and consume it from the downstream. For these reasons, I believe that DIH is currently not doing as well as Snowflake in the market.
On a scale from one to ten, I would give this solution a rating of seven. Performance-wise, it could be better. The performance-related Issues could be due to low infrastructure, but for whatever reason, sometimes the performance is slow.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
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Updated: December 2024
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Download our free Informatica Intelligent Data Management Cloud (IDMC) Report and get advice and tips from experienced pros
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