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IT Director at Softpath System, LLC
Reseller
May 19, 2023
Enables secure data protection during testing and controlled access to sensitive information
Pros and Cons
  • "Informatica Persistent Data Masking can mask production data for different users, ensuring that only authorized individuals can access sensitive information."
  • "Once the data is masked, we won't be able to reverse it back to its original value."

What is our primary use case?

Test data management is a common use case. When conducting testing in lower environments, we want to avoid exposing sensitive information. To achieve this, we use Data Masking to modify the data. 

For example, we change personally identifiable information, phone numbers, and emails so that they cannot be viewed. The modified data retains the structure and format but doesn't reveal the actual information.

What is most valuable?

The tool is mainly valuable for testing teams, as it helps protect sensitive data during testing. It can also be used to mask production data for different users, ensuring that only authorized individuals can access sensitive information. These are the main reasons why we use this tool.

What needs improvement?

I think there's only one area that could be improved. Currently, when we apply the Data Masking rate, we don't have a way to view the masked data. It would be helpful if there was a feature to allow us to see the actual information.

Once the data is masked, it cannot be reversed. Having the ability to revert it back to the actual value would be beneficial, especially if we need to see the original information. Although our enrollment has decreased, it would still be helpful to have that feature.

For how long have I used the solution?

I have used Data Masking as part of my work.

Buyer's Guide
Informatica Intelligent Data Management Cloud (IDMC)
July 2026
Learn what your peers think about Informatica Intelligent Data Management Cloud (IDMC). Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
904,899 professionals have used our research since 2012.

What do I think about the stability of the solution?

Stability is good. It's definitely reliable.

What do I think about the scalability of the solution?

Scalability is good. It's definitely scalable to handle higher volumes across different platforms as well. It performs well in terms of scalability. 

Additionally, when it comes to implementing more source systems, there haven't been any issues.

How are customer service and support?

Our experience with customer service from Informatica has been excellent. They are always available and responsive.

How was the initial setup?

The initial setup is generally straightforward. However, there can be some challenges during the on-prem installation process, even though we have the steps and prerequisites. Dealing with installation issues is quite common, but overall, it's not excessively complex to set up.

The need for maintenance depends on the team. Sometimes, the solution you configure in the tool determines the level of maintenance required. However, overall, maintenance hasn't been a significant issue.

What other advice do I have?

Overall, I would rate the solution an eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Chuha Adequatov - PeerSpot reviewer
Head of Regulatory Reference Data Management Division at Altynalmas JSC
Real User
Mar 12, 2023
User-friendly, stable, and scalable
Pros and Cons
  • "The ability to clean out data and improve the data quality is the best feature."
  • "The cost of Informatica MDM is expensive and has room for improvement."

What is our primary use case?

We used the solution for data storage, and data cleaning to improve data quality. The solution also served as a data lake for reporting purposes.

How has it helped my organization?

The solution has made it easier for us to retrieve and maintain the data as well as saves us time.

What is most valuable?

The ability to clean out data and improve the data quality is the best feature.

The solution is user-friendly and easy to navigate.

What needs improvement?

The cost of Informatica MDM is expensive and has room for improvement. Although the solution is good, it is not worth the high cost.

For how long have I used the solution?

I have been using the solution for five months.

What do I think about the stability of the solution?

I give the stability a ten out of ten.

What do I think about the scalability of the solution?

I give the scalability a ten out of ten.

We had ten people using the solution in our organization.

Which solution did I use previously and why did I switch?

We previously used EXAScaler and switched because we were moving to the cloud.

How was the initial setup?

I give the initial setup a nine out of ten. The deployment took us one month. We prepared the environment and the deployment was completed by the Informatica engineer.

What about the implementation team?

The implementation was completed by an Informatica engineer.

What's my experience with pricing, setup cost, and licensing?

The solution is very expensive. I give the cost a three out of ten.

What other advice do I have?

I give the solution an eight out of ten.

The solution is good and I recommend it as long as the pricing fits the organization's budget.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Informatica Intelligent Data Management Cloud (IDMC)
July 2026
Learn what your peers think about Informatica Intelligent Data Management Cloud (IDMC). Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
904,899 professionals have used our research since 2012.
Liu, Scott Wen - PeerSpot reviewer
Delivery Manager at Deloitte
Real User
Jan 31, 2023
Full data asset view, good support, but interface could improve
Pros and Cons
  • "The most valuable feature of Informatica Enterprise Data Catalog is it provides clients with a full view of the enterprise data assets. For example, how many data assets they have and who owns them."
  • "Informatica Enterprise Data Catalog could improve by having a much better user interface. It is not user-friendly."

What is our primary use case?

Informatica Enterprise Data Catalog is being used for recording enterprise assets, such as customers' products and vehicles. 

We a consulting service that provides information on how to enter the catalog or forms to collect the data catalog and enter them into Informatica Enterprise Data Catalog.

What is most valuable?

The most valuable feature of Informatica Enterprise Data Catalog is it provides clients with a full view of the enterprise data assets. For example, how many data assets they have and who owns them.

What needs improvement?

Informatica Enterprise Data Catalog could improve by having a much better user interface. It is not user-friendly.

In a new release of Informatica Enterprise Data Catalog, it would be beneficial to have some new features including data sharing.

For how long have I used the solution?

I have been using Informatica Enterprise Data Catalog for approximately three months.

What do I think about the stability of the solution?

The solution is stable. There are some issues that can arise with Informatica Enterprise Data Catalog, but the vendor can resolve them.

What do I think about the scalability of the solution?

We have 10 people that use the solution.

How are customer service and support?

Informatica Enterprise Data Catalog sends support to our clients if they are having problems.

How was the initial setup?

The initial setup of the Informatica Enterprise Data Catalog can be difficult. It can take approximately one week to install all the components, such as metadata.

What about the implementation team?

There are vendors to do the installation and it can cost a lot of money over the week that it takes.

What other advice do I have?

I recommend this solution to others. There is a large market in China for Informatica Enterprise Data Catalog.

I rate Informatica Enterprise Data Catalog a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Satya Phani Palla - PeerSpot reviewer
Senior Manager at Conduent (formerly Xerox Services)
Real User
Dec 16, 2022
Gives us the ability to connect to multiple sources and enterprise applications for data integration
Pros and Cons
  • "Data integration is the most valuable feature. The ability to connect to any of the sources and enterprise applications makes our lives easier."
  • "We would like to have accessibility to the repository."

What is our primary use case?

We use Informatica Cloud Data Integration because we have multiple sources for data integration, and we transform that data and load it into the database or QuickBooks.

There are fewer than 10 people using this solution in my organization.

I'm an integrator. I'm working with the latest version. 

It's deployed on cloud.

What is most valuable?

Data integration is the most valuable feature. The ability to connect to any of the sources and enterprise applications makes our lives easier.

What needs improvement?

We would like to have accessibility to the repository. We had that feature in Informatica PowerCenter, and we were able to have access to the repository query, which helped us build some tools, audit tools, and review tools. In Informatica Cloud, accessing the repository query is a challenge.

For how long have I used the solution?

I have used this solution for about six years.

What do I think about the stability of the solution?

It's very stable.

What do I think about the scalability of the solution?

It's scalable. 

How are customer service and support?

We reach out to technical support frequently. We've had good experiences with them.

Which solution did I use previously and why did I switch?

We previously used PowerCenter, DataStage, and Oracle Data Integrator.

I prefer Informatica Cloud Data Integration because of the ease of connecting to various connectors and various enterprise applications. The UI is also a valuable feature.

How was the initial setup?

Initial setup isn't straightforward or complex. It's about medium difficulty. 

Deployment took about one week. It's not difficult to maintain.

What about the implementation team?

Deployment was done in-house.

What was our ROI?

From the usage perspective, there is minimum ROI.

What's my experience with pricing, setup cost, and licensing?

The pricing is high compared to other tools on the market.

What other advice do I have?

We chose Informatica Cloud because we have Salesforce. If you're using Data Integration, App Integration, and many other features like operational insights, then the price is worth it. If you're only using the solution for data integration, then the price definitely isn't worth it.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Satya Phani Palla - PeerSpot reviewer
Senior Manager at Conduent (formerly Xerox Services)
Real User
Dec 16, 2022
Helps us export APIs and process data, and provides OAuth feature for authentication
Pros and Cons
  • "The OAuth feature is the most valuable feature for authentication."
  • "There's no direct way to connect to Amazon APIs from Informatica Cloud."

What is our primary use case?

We export APIs, and anyone can seek those APIs to have the data for target use cases. We hit the APIs that are exposed by external systems, and we get the data from them and process it.

We're using the latest version. It's deployed on cloud.

There are about five people who are using this solution in my organization.

We chose Cloud API Integration to connect to Salesforce.

What is most valuable?

The OAuth feature is the most valuable for authentication.

What needs improvement?

Recently, we're trying to connect to the Amazon API. There's no direct way to connect to Amazon APIs from Informatica Cloud. From Postman, there's a signature site called AWS Signature, which would actually generate the signatures for us with AWS APIs. In Informatica Cloud, we have to build the logic, and then we can generate the signature and hit the AWS APIs. Instead of generating that signature, it would be better if we could have the same connector in Informatica Cloud.

Sometimes when I open the processes or any service connectors, the labels are not properly displayed. The backend names are displayed rather than the front end label. I usually log out and log back in, and sometimes it disappears, and sometimes it doesn't.

For how long have I used the solution?

I have used this solution for six years.

What do I think about the stability of the solution?

It's pretty stable. We don't have any concerns.

What do I think about the scalability of the solution?

It's scalable.

How are customer service and support?

I would rate technical support as six out of ten.

How was the initial setup?

Setup is straightforward. It takes a week to do the installation and configuration.

It's not difficult to maintain.

What other advice do I have?

I would rate this solution as eight out of ten. 

I would recommend this tool to other users.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Davy Michiels - PeerSpot reviewer
Company Owner, Data Consultant at Telenet BVBA
Real User
Top 5
Dec 12, 2022
A powerful tool that works well with other solutions and has great technical support
Pros and Cons
  • "You can extract and transfer your data as you wish it to be consumed later."
  • "There are also some technical issues sometimes with integrations because clients have a lot of different types of data sources."

What is our primary use case?

I'm a freelance consultant, so I work for a few different clients on different projects. Sometimes I do system integrations, and sometimes it's more of the deployment of the tool itself. 

Informatica Axon is mainly used for master data management because it's quite a powerful tool. Lots of clients are struggling because Collibra is not an MDM tool. Azure has some possibilities in the data factory for MDM, but in the end, it doesn't have the engine that Informatica has. I see quite a few clients bring Informatica into the architecture for ETL processes. They use it to extract, transfer, and load data, in addition to MDM, since they're a bit restricted with other tools.

What is most valuable?

I think definitely what my clients find strong about the solution is all of the processes that it can do. You can extract and transfer your data as you wish it to be consumed later. I definitely hear that this adds value to the tool. 

Another thing I hear clients say is that you can use the MDM modeling functionality as a kind of engine to do data cleansing before you consume the data.

Also, for example, Collibra works closely together with Azure, which works closely together with Informatica and Google because the clients have needs that can't be fulfilled all by one platform. Solutions needs to fit into that architecture, and Informatica can fit in there, and that's appreciated in the market.

What needs improvement?

There is always room for improvement in making the look and feel more user-friendly. There are also some technical issues sometimes with integrations because clients have a lot of different types of data sources.

One thing I miss with Informatica is the sandbox environment. I do freelance consulting, meaning I give trainings, and sometimes clients ask me to give a training in my own environment, my sandbox environment. 

I have an environment that Collibra provides me with for certifications of training, so I can use a kind of sandbox to actually show a few things to clients.  I have the same thing with Microsoft. With Informatica, it's a bit more difficult. They're not that willing to provide the sandbox to an individual consultant, so I'm just on my own. That's a bit of a pity because sometimes if a client has something that is not configured, I can quickly configure it in my own environment and then show it in a demo. I don't have that opportunity with Informatica. I have to work on the client's system, which then sometimes causes security problems.

What do I think about the stability of the solution?

I don't have complaints about the stability, and I don't see it as a big issue coming up with my clients. The app sometimes had issues for some clients but it was not business critical or actually impacting them.

What do I think about the scalability of the solution?

I think it is scalable, but that is not really the focus of my work. There are a lot of reasons I can give that the scalability might be affected, but they are actually not really related to the tool itself, but just how you build it in.

How are customer service and support?

If I have a problem with the client and I'm a bit stuck, the support is really good. I can fall back on the people from support and they're quite willing to help. 

It can also help the client because I do a project for six or twelve months, and then I'm gone. If the client has a question after that, they can talk to the support and it's really good. 

From what I have experienced, I would give the technical support an eight out of ten. 

How would you rate customer service and support?

Positive

How was the initial setup?

I think the setup is quite easy if you are data-minded. If you don't have any clue about data management or don't have that background, you're not going to be able to do it. You need to have a bit of technical understanding to do it in the correct way. If you're completely new and you don't have that background of experience, then it's a bit harder, and you'll need to follow a step-by-step plan.

I see clients starting to set it up from scratch and it takes three years. If a client says they want to deploy it within their whole organization, then, in general, you need to count about three years because it's not only the tool. You also need to set up your governance and your organization on it. All of your processes need to be aligned with the tool, so it's a three-year program in general.

Both for the business end users and for the technical people, the maintenance is more on the technical side. For example, for the API connections, the batch processes, and the real-time processes, it's not always easy. One of the things that I always say to my clients is that they need to document everything, and that helps. I tell them to build into their project a documentation pillar where they document everything that they do, like their MDM and rules. It's easier if they have good documentation, but it's still a challenge. Without documentation, it's hard.

What other advice do I have?

I think definitely starting it up gradually, meaning don't buy the tool and then start trying to put everything in from the beginning. First, think about: What do I want to bring into the tool? Which sources do I want to go integrate with the tool? Which data, which business areas do I want to cover with that? You need to do a modeling exercise. You need to do some preparation work first and take it slow. Start small, take a specific business unit or data domain, and then show the value for your business. Then the budget will come, and you can do more with the tool. 

I rate this solution as an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Amit Bhartiya - PeerSpot reviewer
Technology Lead at a computer software company with 5,001-10,000 employees
Real User
Nov 25, 2022
Excellent scalability, in a class of their own, with time tested features
Pros and Cons
  • "The most valuable features are data quality, data integrate transformations, match-merge, and a few MDM solutions we build into data quality transformation."
  • "One area that could use improvement is the speed of the web interfaces. At present, they are very slow. I think it is essential that we are original and robust on-premises."
  • "I have a lot of issues with their customer support and not getting the required technical information, which we actually need unless you can do a call with their senior technicians."

What is most valuable?

The most valuable features are data quality, data integrate transformations, match-merge, and a few MDM solutions we build into data quality transformation. 

What needs improvement?

One area that could use improvement is the speed of the web interfaces. At present, they are very slow. I think it is essential that we are original and robust on-premises.  

For how long have I used the solution?

I have worked with Informatica Data Quality for the past four and a half years.

What do I think about the stability of the solution?

You have excellent stability in the market in comparison to other data solutions.

What do I think about the scalability of the solution?

We find that scalability is not an issue and have installed it on fourteen servers.

How are customer service and support?

I have a lot of issues with their customer support and not getting the required technical information, which we actually need unless you can do a call with their senior technicians. Most of the cases that you raise are assigned to a junior technician. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is simple for a person who knows the company. If you already have one of their products you will find yourself comfortable doing the deployment. If you do not have experience with the company it is medium in relationship to complexity. 

What other advice do I have?

I would continue to encourage the upgrades that are taking place every other one in order to release the new and relevant features. I would rate Informatica Data Quality an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Architect at Unilever Inc.
Real User
Oct 22, 2022
The solution offers good data governance and they provide helpful documentation and training
Pros and Cons
  • "The solution offers good data governance."
  • "Some functionalities can be a challenge in the cloud."
  • "I've found that whatever functionalities are available on-prem, can become a bit of a challenge sometimes in the cloud."

What is our primary use case?

I'm a senior architect and we are partners with Informatica. 

What is most valuable?

The solution offers good data governance.

What needs improvement?

I've found that whatever functionalities are available on-prem, can become a bit of a challenge sometimes in the cloud. There are no simple rules for customization so they need to be applied which is a challenge on the cloud side.

For how long have I used the solution?

I've been using this solution for four years. 

What do I think about the stability of the solution?

Informatica stability is great. Even now, Purview has evolved a lot, but we haven't used it to the same extent. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

We are partnered with Informatica, so we don't have an issue with technical support. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Our preference is Purview when we're asked for a cloud solution because it's a cloud native and the same applies when taking cost into account. Deployment is easier with Purview. If an organization is going for a hybrid solution and there's a lot of governance and complex rules involved, my first choice is Informatica. If that's not the case then I go for Purview.

How was the initial setup?

Without experience, it may be somewhat difficult but I don't find it particularly complex because there's a lot of training and documentation available. We've already had a lot of experience so it's a piece of cake for us. 

What's my experience with pricing, setup cost, and licensing?

Licensing costs are not fixed and I know that Informatica offers discounted prices to certain customers. Microsoft is cheaper.

What other advice do I have?

The solution is suitable for enterprise or mid-size organizations. But if there are customer-related or different domain issues and it has some kind of regulatory impact and a lot of external agencies come into the picture, then it's always good to go with the Informatica Axon.

I rate this solution eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Informatica Developer at a government with 1,001-5,000 employees
Real User
Oct 11, 2022
One of the leading ETLs with good in-built functionalities and helpful support
Pros and Cons
  • "The solution is stable."
  • "It's probably one of the leading lights in ETL."
  • "Managing the licenses with the on-premises version was difficult."
  • "The company that I moved out of was going to be switching off Informatica at some point due to licensing, et cetera, and they just chose to go to StreamSets with Snowflake for storage."

What is our primary use case?

We don't use profiling as much, however, we do use it, in certain cases, for profiling. We use the Analyst tool to do out-of-box, high-level profiling of data to see high-level quality of completeness, and uniqueness, et cetera. Mainly, we use the Developer tool to connect to the sources and to write data quality rules.

How has it helped my organization?

It has improved our organization. 

We started from just pretty much having flat files, and then doing some basic transformations, then writing back to Excel or QFD files. 

We gradually moved to more analytical tasks. You don't just do statistical data quality you also do analytical. You do lots of joins with other sources and do the consistency checks, and to do more complex logic, and build metrics. 

We use Tableau on the back of it to present the data and data quality, and then monitor it. We use it more like a batch process to build pipelines, and then, using Tableau, monitor the results of it and those metrics. Now, we work more with live updates and do that more than the batch.

What is most valuable?

It's probably one of the leading lights in ETL. They have really good built-in functionalities, or algorithms, that you can use to transform or process data and validate and standardize.

The solution is stable.

It's not too had to set up the cloud version. 

Support is helpful and responsive. 

What needs improvement?

We are in this transition mode, where we haven't yet got IDMC, the cloud version, so we don't actually have hands-on experience and have not actually seen the features. All we rely on, at the moment, is just the available documentation. What I don't like on the IDQ side is just the fact that in the on-premises version, you have all these applications, with separate configurations. In the cloud solution, it is fixed so that you have everything on one platform.

The performance isn't as good on-premises. For example, when you install clients, it's slow compared to the cloud. Still, we need to see. We haven't experienced it ourselves. 

The upgrades are a downside. On-premises you manage all the changes in the software. You have to do that yourself, and if there's some problem with compatibility, it makes things that much harder. With the cloud, everything is managed by Informatica on the servers.

Managing the licenses with the on-premises version was difficult. However, with the cloud, it will be much simpler. 

For how long have I used the solution?

I've been using the solution for the last six or seven years. 

What do I think about the stability of the solution?

Once you set everything up, it is pretty stable. It's reliable. There are no bugs or glitches and it doesn't crash or freeze. It is way more stable than Hadoop and other applications. 

What do I think about the scalability of the solution?

In terms of scaling, we used the clusters, and the processing was on Hadoop side. If we needed any extra space or any service, it was just managed there, so it was outside of Informatica.

Originally, we had 20 people using the solution, and then it was reduced to less than ten.

We do use it as much as we can for its purposes. In the past, we used that for the whole ETL process with data loads, and then we moved to Hadoop storage. At the moment, we are only going to be using Cloud Data Quality and others for cleansing, standardization, and deduplication, and then using some other Azure capabilities.

How are customer service and support?

I've dealt with support in the past. There were issues, and we had to deal directly with Informatica for some hotfixes. They were good. They just got straight to the point and were helpful overall.

How would you rate customer service and support?

Positive

How was the initial setup?

It is way more complex to install on-premises than in the cloud.

With the cloud, the installation will be way easier since you only install these secure agents. They have many different connectors, so it is definitely less hustle to install all these machines, and all these applications. On-premises, it was more user-based. Now, it's service-based, and you just pay for what you use and the licenses as well. 

We had myself, an architect, and a developer as well as help from Informatica while handling the setup.

We have about two or three people that can deploy and maintain the solution. They also cover other applications, not just Informatica.

What about the implementation team?

We had Informatica support, and we had an internal group of people with Informatica knowledge who handled the solution. For some parts, we were involved as well, and we handled them ourselves. 

What was our ROI?

We're still in the early stages of moving toward the cloud. We have not seen an ROI yet.

What's my experience with pricing, setup cost, and licensing?

When you are using the on-premises version, managing the licenses is quite difficult. However, on the cloud, you just pay for what you use, and it's a lot easier. With the cloud, if you want MDM, you pay for it, and if you want PowerCenter, you pay for it; however, if you don't want it or don't use it, you don't pay. We'll just pay for Data Quality, as it has all of the features we need inside it. 

I'm not involved in the conversations around licensing and agreements. That said, my understanding is that Informatica is pretty expensive. I'd likely rate it two to two and a half out of five in terms of affordability.

Which other solutions did I evaluate?

We definitely considered others and had StreamSets used for some other purposes. The company that I moved out of was going to be switching off Informatica at some point due to licensing, et cetera, and they just chose to go to StreamSets with Snowflake for storage. 

I haven't researched enough about other products in relation to Informatica.

What other advice do I have?

We are moving to the cloud version. On-premises, we were on version 10.4.2, and that moved to 10.5. Soon, we will be on the cloud.

We're using IDMC, which is not just Data Quality. It has governance, Axon, and other applications in it.

We're just a customer.

I'd advise people to research use cases before beginning. Companies need to understand what they are trying to achieve, figure out their requirements, and then appraise the solution. 

While Informatica is good in terms of Data Quality and is probably the leading option, you need to be clear about budget, et cetera.

I would rate the solution seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Solution Architect at Intraedge
Real User
Oct 10, 2022
Can be built to handle integration, data modeling, and data governance under one umbrella
Pros and Cons
  • "It comes with lot of features and is a one-stop-shop solution for integration, data modeling, and data governance. Everything can be built under one particular umbrella. If any issues come up, then there won't be any blame game saying that it could be an integration issue or an MDM hub issue because it's wholly owned by Informatica. That's the biggest advantage of Informatica MDM over that of any other tools that are available on the market."
  • "It comes with lot of features and is a one-stop-shop solution for integration, data modeling, and data governance."
  • "This is a costly solution. We have several customers who evaluate it but then look for other solutions because of the cost. At present, Informatica MDM comes as an on-premises or cloud-based solution. I would like to see them offer a SaaS-based MDM model. I think they are working on it."
  • "This is a costly solution."

What is most valuable?

It comes with lot of features and is a one-stop-shop solution for integration, data modeling, and data governance. Everything can be built under one particular umbrella. If any issues come up, then there won't be any blame game saying that it could be an integration issue or an MDM hub issue because it's wholly owned by Informatica. That's the biggest advantage of Informatica MDM over that of any other tools that are available on the market.

It has given us a lot of flexibility in terms of solutions.

What needs improvement?

This is a costly solution. We have several customers who evaluate it but then look for other solutions because of the cost.

At present, Informatica MDM comes as an on-premises or cloud-based solution. I would like to see them offer a SaaS-based MDM model. I think they are working on it.

For how long have I used the solution?

I've worked with Informatica MDM for close to a year.

What do I think about the stability of the solution?

We have not had any performance issues.

What do I think about the scalability of the solution?

It is a scalable solution.

How are customer service and support?

The technical support is good depending on the SLA. Sometimes, they do have a busy schedule. When I contacted them for issues, someone joined the call if he/she was ready. Otherwise, we have had to wait for a day or two.

What's my experience with pricing, setup cost, and licensing?

Informatica MDM is a costly solution because it comes as a bundle. They are also globally positioning themselves and are definitely working on very upgraded technologies. If someone wanted to do it on the cloud, they have a lot of flexibility because they upgrade themselves according to the current needs. It definitely comes with a lot of features and that's the reason why it's costly.

The licensing cost should be approximately one million dollars. It's about four to five times that of other vendors.

What other advice do I have?

Take a look at your budget first and then proceed with this solution.

On a scale from one to ten, I give Informatica MDM a nine.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Informatica Intelligent Data Management Cloud (IDMC) Report and get advice and tips from experienced pros sharing their opinions.
Updated: July 2026
Buyer's Guide
Download our free Informatica Intelligent Data Management Cloud (IDMC) Report and get advice and tips from experienced pros sharing their opinions.