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Informatica Intelligent Data Management Cloud (IDMC) vs Pega Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Informatica Cloud enhances data quality and processes, with ROI influenced by master data, change management, and adoption rates.
Sentiment score
7.6
Pega Platform boosts efficiency, revenue, and ROI up to 80% through improved processes, automation, and quick digital transformation.
 

Customer Service

Sentiment score
6.8
Informatica offers strong support, praised for expertise but needing consistent response times; priority and contracts affect service quality.
Sentiment score
6.8
Pega Platform's customer support receives mixed reviews; premium service users report higher satisfaction but slower response for critical issues.
Due to the tool's maturity limitations, solutions are not always simple and often require workarounds.
The technical support from Pega is very low, rating a one or two out of ten.
I never needed support from the platform standpoint, but if additional features are required, we have regular meetings with the product team for feedback.
Pega's technical support team is very helpful.
 

Scalability Issues

Sentiment score
7.3
Informatica Intelligent Data Management Cloud offers scalable solutions, handling large volumes with proper planning and excellent documentation for user satisfaction.
Sentiment score
7.6
Pega Platform is scalable across industries with some performance challenges, requiring robust infrastructure and strategic capacity planning.
As a SaaS platform, IDMC is quite scalable and provides complete flexibility.
 

Stability Issues

Sentiment score
7.7
Informatica IDMC is generally reliable despite occasional issues, with strong vendor support ensuring minimal downtime and manageable bugs.
Sentiment score
7.7
Pega Platform is generally stable and reliable, but high task volumes or configurations can cause occasional glitches.
Stability is crucial because IDMC holds business-critical data, and it needs to be available all the time for business users.
 

Room For Improvement

Informatica IDMC needs UI improvements, better automation, pricing review, enhanced support, and performance enhancements for optimal usability.
Users report Pega Platform's complexity, UI issues, and limited customization, seeking improved AI, better support, and enhanced integration.
The tool needs to mature in terms of category-specific attributes or dynamic attributes.
Pega introduced Constellation, which allows a user to build a more engaging visual experience.
My learning curve in robotics has been challenging.
 

Setup Cost

Informatica IDMC pricing is high, varies by project, and often suits large enterprises with negotiable options.
Pega Platform is costly for small businesses, offering scalable features and negotiable pricing, ideal for large enterprises.
It ranges from a quarter million to a couple of million a year.
The pricing is expensive, and this is an issue.
Pega is priced higher than open-source options like Flowable but is suitable for large-scale industries like banking and insurance.
 

Valuable Features

Informatica IDMC provides flexible data management with seamless integration, AI capabilities, and robust governance for efficient data handling.
Pega Platform offers rapid deployment, strong integration, and flexible workflows with extensive functionalities for diverse industry needs.
The platform's ability to pull in data from other platforms without the need for an additional integration tool enhances its appeal.
Management capabilities such as dashboards.
Pega Platform is excellent for enterprise-level solutions with integrations to entire systems, including case management, service orchestration, CRM, decision-making capabilities, digital process automation, and AI-driven functionalities.
 

Categories and Ranking

Informatica Intelligent Dat...
Ranking in Business Process Management (BPM)
6th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
182
Ranking in other categories
Data Integration (3rd), Data Quality (1st), Business-to-Business Middleware (3rd), API Management (7th), Cloud Data Integration (3rd), Data Governance (2nd), Test Data Management (3rd), Cloud Master Data Management (MDM) Solutions (1st), Data Management Platforms (DMP) (1st), Data Masking (2nd), Metadata Management (1st), Test Data Management Services (2nd), Product Information Management (PIM) (1st), Data Observability (2nd)
Pega Platform
Ranking in Business Process Management (BPM)
3rd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
82
Ranking in other categories
Business Rules Management (1st), Process Automation (2nd), Rapid Application Development Software (6th), Low-Code Development Platforms (7th)
 

Mindshare comparison

As of February 2025, in the Business Process Management (BPM) category, the mindshare of Informatica Intelligent Data Management Cloud (IDMC) is 1.3%, down from 1.6% compared to the previous year. The mindshare of Pega Platform is 5.5%, down from 7.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Raj Sethupathi - PeerSpot reviewer
Offers profiling and address standardization but can be complicated
Informatica Data Quality has its data warehouse, primarily using Oracle and some SQL databases. You need a database to host the data. The cleansed version of the data is stored in the data warehouse. It integrates with PowerCenter and other Informatica tools. The integration details can be complex, but a regional setup is involved in this process. Profiling smaller datasets, such as 10,000-50,000 records, worked fine. However, unexpected issues could arise with larger datasets, such as thousands of records or more, especially with tables containing many columns. Handling tables with fifty or more columns can be challenging, even in Excel. A mismatch in data types could cause the entire system to crash. Continual enhancements are being made to address these issues, which can be unique to specific industries like finance and healthcare.
Mallik-Kesavaraju - PeerSpot reviewer
Significantly improves the overall cycle time, and offers robotic automation, and the BPM workflow
The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve. Our developers and business analysts need to invest significant time and effort to fully understand and utilize the platform's capabilities. In essence, it's a complex product that demands a deep understanding to be used effectively. So, it cuts both ways. This complexity can be both an advantage and a disadvantage, depending on the user's expertise. So, the learning curve is pretty high! So, it's very good if you are a professional user, but you need to be a really good professional user to use this solution effectively.
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
12%
Manufacturing Company
10%
Government
6%
Financial Services Firm
29%
Computer Software Company
13%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Azure Data Factory compare with Informatica Cloud Data Integration?
Azure Data Factory is a solid product offering many transformation functions; It has pre-load and post-load transformations, allowing users to apply transformations either in code by using Power Q...
Which Informatica product would you choose - PowerCenter or Cloud Data Integration?
Complex transformations can easily be achieved using PowerCenter, which has all the features and tools to establish a real data governance strategy. Additionally, PowerCenter is able to manage huge...
What are the biggest benefits of using Informatica Cloud Data Integration?
When it comes to cloud data integration, this solution can provide you with multiple benefits, including: Overhead reduction by integrating data on any cloud in various ways Effective integration ...
Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...
Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...
When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...
 

Also Known As

ActiveVOS, Active Endpoints, BPM, Address Verification, Persistent Data Masking, Cloud Test Data Management, PIM, , Enterprise Data Catalog, Data Integration Hub, Cloud Data Integration, Data Quality, Cloud API and App Integration
Pega BPM, Pegasystems, SmartBPM, PegaRULES
 

Overview

 

Sample Customers

The Travel Company, Carbonite
The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Find out what your peers are saying about Informatica Intelligent Data Management Cloud (IDMC) vs. Pega Platform and other solutions. Updated: January 2025.
838,640 professionals have used our research since 2012.