We use Informatica Cloud Data Integration to load data from files to TelSource or Oracle tables. We also apply business rules to transform the data before loading it into the respective targets.
- "The advanced features like task flow and conditional integration are particularly useful."
- "Most of the new features added by Informatica are through Elastic Mapping. It would be helpful to have features like multithreading or partitioning for Salesforce to enhance performance."
What is our primary use case?
What is most valuable?
Most of the features are good. The advanced features like task flow and conditional integration are particularly useful. There are multiple transformations we can use in Dashflow, which are beneficial. We don't use features like centralization and data marketing because they aren't relevant to our use case. Our primary focus is on task flow, which allows us to design our jobs and execute them conditionally.
What needs improvement?
Some features require an additional license, such as Elastic Mappings. Most of the features provided are through Elastic Mappings, not the data integration service which causes restrictions. For example, the recently enabled source partitioning isn't applicable to Salesforce, which we use as our target or source. We primarily seek features that enhance performance for Salesforce and ICS Integration, aiming to reduce job execution time.
We don't have the license for Elastic Mapping, so we can't use that feature. Most of the new features added by Informatica are through Elastic Mapping. It would be helpful to have features like multithreading or partitioning for Salesforce to enhance performance.
For how long have I used the solution?
I have been using Informatica Cloud Data Integration for five years.
What do I think about the stability of the solution?
The product is stable.
I rate the solution’s stability a seven out of ten.
What do I think about the scalability of the solution?
20-30 users are using this solution.
I rate the solution’s scalability a five out of ten.
How are customer service and support?
Support is good.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is very easy. When I first started using it, I installed a 30-day trial version. I personally explored it during that period, and it was good.
It takes 30-40 minutes depending on the jobs.
I rate the initial setup a ten out of ten, where one is difficult, and ten is easy.
What other advice do I have?
The team is very user-friendly, meeting our expectations much like PowerPoint does.
It supports integration with most cloud sources, including AWS, and has various cloud connectors. So, It's a good choice for anyone.
Overall, I rate the solution a seven out of ten.
- "Informatica Data Quality is a product that is worth the money."
- "Considering internal data from legacy systems, it is quite difficult to know if Informatica Data Quality meets that high level of accuracy criteria."
What is our primary use case?
A wide range of solutions exist because data is primary, and my company looks over many overall data management solutions, from which Informatica Data Quality becomes one of our biggest priorities.
What is most valuable?
I cannot just go into details of the product's features randomly because if you look at a very wide range of overall requirements, be it Informatica or Talend or more data lake solutions like Snowflake. My company goes through an entire range of areas, making it difficult for me to just speak about the features.
What needs improvement?
Accuracy is one of the key areas a client looks at before using a solution. Considering internal data from legacy systems, it is quite difficult to know if Informatica Data Quality meets that high level of accuracy criteria. The aforementioned area can be considered for improvement in the solution.
For how long have I used the solution?
I have been a consultant for Informatica Data Quality for two years in my company. I don't directly use the solution.
What do I think about the stability of the solution?
From a stability point of view, I haven't heard of any complaints about the solution from any of my company's clients who use it.
What do I think about the scalability of the solution?
I don't go into the technical side of Informatica Data Quality much since I mostly work on the procurement side and market knowledge area related to the product. Scalability remains one of the requirements of the clients who buy the product, especially for future growth. My company caters to a mixture of clients, consisting of small, medium, and enterprise-sized businesses.
How was the initial setup?
I do not go into the complete deployment areas of Informatica Data Quality.
The solution is deployed on a hybrid cloud.
What was our ROI?
Informatica Data Quality is a product that is worth the money.
What's my experience with pricing, setup cost, and licensing?
I rate the product's pricing a seven on a scale of one to ten, where one is the lowest price and ten is the highest price.
Which other solutions did I evaluate?
I do look at a number of data quality tools, but Informatica, Talend, and Ataccama are a few of the top solutions I have come across.
My company deals with Informatica Data Quality since Informatica is a big vendor in the overall data management area.
What other advice do I have?
I won't be able to speak on how I can recommend the solution to others since my suggestions will have to be based on the product's features and technical details. I wouldn't be able to point out anything about the product in detail, especially since I am not much of an end user.
Based on the feedback that I have received about the product from my company's customers, I rate the overall product a seven or eight out of ten.
Which deployment model are you using for this solution?
- "The features for data quality, data cataloging, and UI are excellent."
- "Permissions, scalability, and connection with other informatic tools are the main areas that need development. Integration with other tools, such as IDQ, is challenging. The management of data discovery is highly challenging because many data points have identical definitions."
What is our primary use case?
The primary use case is for data governance, data quality, data lineages, and data cataloging.
How has it helped my organization?
It is used by an internal team for data discovery. However, we are not able to provide business area-level access to other users because of data security.
What is most valuable?
It's a good product, and the features for data quality, data cataloging, and UI are excellent. It has a lot of advantages.
What needs improvement?
The major points of improvement are stability, integration, and permission to sub-folders or categories of data. If you want to provide access to a particular type of data discovery to a team, it exposes a lot of data points which in turn makes Axon not that useful for them.
Permissions, scalability, and connection with other informatic tools are the main areas that need development. Integration with other tools, such as IDQ, is challenging. The management of data discovery is highly challenging because many data points have identical definitions.
Mostly, this will come under the data security permission level or admin access.
For how long have I used the solution?
I have been using Axon for a year, but I have been using other solutions from Informatica for five years now.
I currently use the latest version of Axon.
What do I think about the stability of the solution?
I would rate the stability a three or four out of ten. It's not loading at all and it keeps on getting down.
What do I think about the scalability of the solution?
I would rate the scalability a six out of ten. There is room for improvement.
We developed something on IDQ on the data quality side. If there is a huge data or a big workload, it takes a lot of time to run and we don't get the result in Axon.
There are around 10 to 15 end users using Axon in our organization.
What about the implementation team?
There is a different team for platform maintenance, management, and deployment. There are around ten people on the team. It's a mix of engineers and developers.
The platform team had some difficulties with admin-level things and keeping Axon up all the time because it's on-premises.
What was our ROI?
What's my experience with pricing, setup cost, and licensing?
The solution is expensive.
Which other solutions did I evaluate?
Not on the governance, but I have used Databricks, Azure Synapse, Oracle, and other services by Azure.
Databricks is my personal favorite because of the scalability and the runtime it takes to load a large amount of data from a data engineering and data science perspective.
What other advice do I have?
I'll probably look for another solution because it has stability issues. When it's needed, it's usually unavailable.
However, it is a good product the way it's designed. It's a very good product, and it has a lot of features that are required for data governance. It moved all the Excel work to our web page, which can be accessible to everyone. It's a good product, but it needs some improvement.
Overall, I would rate the solution an eight out of ten.
Which deployment model are you using for this solution?
- "The valuable feature is that we can automate the integration part...It is a stable solution."
- "Informatica MDM has limitations with connectivity."
What is our primary use case?
The solution is mostly used to automate MDM, send keyword dimension sites to the engineering team, or address historical records for the training-based employee.
What is most valuable?
The valuable feature is that we can automate the integration part. Also, it's suitable for data quality. The solution also helps create the data that has been helpful in data governance. We performed some effective or administrative charges in real-time and, most recently, in a real-time solution. So, it allows enrollment to capture and transform the data anytime.
What needs improvement?
Most of the demand is about how MDM can be automated so the changes occur automatically.
The whole server will change the storage engine, like any tool key, so everything can be automated.
Informatica MDM has limitations with connectivity. This is evident when we connect with our console, especially sometimes the process gets filled. With the tools we are locally running from our end, there should be some specific instance to register that is helpful and can support Informatica in running its modeling.
More automation is much required nowadays, as mainly the work will convert into a complete normal manual process.
There should be some specific integration tools, the managed services, involving the application, and then the code they use. That should be sufficient, meaning there should be leverage to openly adopt any new integration environment like PySpark that we will use. Some resiliency with the particular application, the code, and the type of files only can we address.
For how long have I used the solution?
I have been using Informatica MDM for more than ten years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution for sending any new setup or data. Approximately six hundred users are using the solution.
How are customer service and support?
The technical support team is good. The administration has access to both servers. They can only provide access to run the tool, allow authentication, and how data can be secured. I rate the service and support as ten out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Previously, I have used Microsoft SSIS and AWS Glue, but Informatica is capable of doing multiple things for integration purposes, but also for data evaluation.
How was the initial setup?
The initial setup is straightforward. The deployment took ten to fifteen minutes, and almost fifteen administrators were needed for the deployment.
What was our ROI?
What's my experience with pricing, setup cost, and licensing?
I would say that based on the current scenario, the market trends show that it is not required for the price to be increased. But, functionality-wise, and considering that now as the trend of microservices is going on in the market if Informatica MDM can be replaced in a similar way with particular tools or components to meet the client's demands, we can use only those particular things for the DDoS service covering, for the backup, for the security, and data encryption. So that can be helpful. Part-wise, if somebody needs only the pipelines to be created, someone needs to get a complete data flow task, or someone requires only the MDMs to get in place and not complete information that they need to make. We have licenses, and we are provided with certain particular services in the solution.
What other advice do I have?
I urge those planning to use the solution to understand how they are modeling data encryption and data governance activities. Suppose you are implementing without knowing your data quality and data governance. In that case, the installation of those sources through MDM is not affected. So better to better understand the basics.
Then it will be helpful to use something specific.
I rate the overall solution a seven out of ten.
- "The most valuable features of Informatica MDM are it is cloud-enabled and has all the elements that are supposed to have in terms of MDM as a solution. All the features that are there. It is very well-integrated with any of the SAP and non-SAP applications. It is quite user-friendly. The user experience that you receive in Informatica MDM is quite good."
- "From multiple masters that are there in Informatica MDM, we can improve the financials."
What is most valuable?
The most valuable features of Informatica MDM are it is cloud-enabled and has all the elements that are supposed to have in terms of MDM as a solution. All the features that are there. It is very well-integrated with any of the SAP and non-SAP applications. It is quite user-friendly. The user experience that you receive in Informatica MDM is quite good.
What needs improvement?
From multiple masters that are there in Informatica MDM, we can improve the financials.
For how long have I used the solution?
I have been using Informatica MDM for approximately four years.
What do I think about the stability of the solution?
The stability of Informatica MDM is good.
What do I think about the scalability of the solution?
Informatica MDM has very good scalability. When we say scalability it refers to the ability to add custom fields as per the requirement and then upgrade the overall data model the way you want for the client.
The scalability is one of the most important features because the clients do not want to use a common data model. They want to have scalability so that they can upgrade the data model the way they want.
We have approximately 25 people using this solution in my organization. The users of the solution include data stewards, business data owners, data sponsors, technical architects, and testers. All kinds of people are using the solution.
How are customer service and support?
There are certain challenges with the support from Informatica MDM, however, I did not directly contact them. It was somebody in my team who did.
I rate the support from Informatica MDM a three out of five.
Which solution did I use previously and why did I switch?
I did not use another solution previously.
How was the initial setup?
The initial setup of Informatica MDM is complex but is okay if you have experience. The full deployment took approximately five to six months.
Where one is the easiest and five is the most complex, I rate the complexity of the initial setup of Informatica MDM a two out of five.
What about the implementation team?
The deployment of Informatica MDM was done by a whole team, approximately eight to ten people involved, and they had multiple roles. Each person looked after a different section, such as data, validation, and testing.
What other advice do I have?
My advice to others is they need to first ensure that the functions of the solution are stable and the people who are supposed to implement it should have a good functional understanding. It is important that the team that is working on, in terms of standardization and data quality check, that it is a robust team, a strong team to take care of the solution. If we upload data in the system and then the data is not correct, then it becomes a very difficult job to clean afterward.
I rate Informatica MDM an eight out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
What is our primary use case?
Our primary use case of this product is for data management relating to customers and contact information. It's a global resource, we ensure the quality of our customer information and primary attributes. I'm a principal data architect and we are customers of Informatica.
How has it helped my organization?
The solution has improved our organization by providing data quality.
What is most valuable?
The evaluation service is a valuable feature of this product.
What needs improvement?
Because we are moving everything to cloud and our platform is in Azure, it has an infrastructure as a service. I'd like to see a platform as a service, to avoid having to take care of the payments as an upgrade for the platform. I'd like to have email as a service, it would allow us more flexibility. But we already know that Informatica have a cloud integration service but it's not mature enough to do what's required. The service model can also be improved.
For how long have I used the solution?
I've been using this solution for seven years.
What do I think about the stability of the solution?
The solution is not as stable as we'd like. We need to do a lot of work on the operational side because it crashes frequently, at least once a week.
What do I think about the scalability of the solution?
Scalability is not a problem. You can't count the number of users because it's a platform that has an operational model in which we move the data. We have the data and we clean the data, but users don't have direct contact.
How are customer service and technical support?
The technical support is very good.
How was the initial setup?
Initial setup is not complex, it takes about a week to install. We have very good consultants that carried out the deployment for us so although licensing is tricky, the development and the installation is okay.
What's my experience with pricing, setup cost, and licensing?
I believe licensing is around $700,000 annually and we pay around $300,000 for support. The licensing is tricky because sometimes we need to pay for additional connectors and those are hidden costs for us.
Which other solutions did I evaluate?
We evaluated SAP Master Data Governance. We noticed that more people use Informatica and because it's the most widely used platform we went with it because we knew we'd be able to get access to consultants.
What other advice do I have?
I would rate this solution a seven out of 10.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
- "The technical support services are good."
- "They could provide more robust performance for data integration processes. It would help in improving the data quality more efficiently."
What is our primary use case?
We use the tool to collect, integrate, and process the data from different sources. Later, we direct the processed data to the required solution for analysis purposes.
What is most valuable?
It is a cloud service integration platform providing flexible and scalable data management architecture. It enables seamless integration with large data ecosystems, including Hadoop and NoSQL databases. It supports real-time data streaming platforms as well.
What needs improvement?
They could provide more robust performance for data integration processes. It would help in improving the data quality more efficiently.
For how long have I used the solution?
We have been using Informatica Data Integration Hub for the past six months.
What do I think about the stability of the solution?
I rate the platform’s stability a seven out of ten. The complexity depends on the types of data. It has a robust software architecture.
What do I think about the scalability of the solution?
The product offers two types of scaling mechanisms. We can add more nodes, integrate the service grid, and distribute workloads across multiple processing units. Also, we can add more resources, including CPU memory. It enhances the capability to handle large data volumes.
We can even utilize the load-balancing feature while handling high volumes of data. I rate the scalability an eight out of ten for efficient adaptability, pricing, and performance.
How are customer service and support?
The technical support services are good.
How was the initial setup?
The complexity of the initial setup depends on several factors, including types and volumes of data. It also depends on the data integration and configuration.
What other advice do I have?
Working with a healthcare client with diverse locations, we faced the challenge of analyzing data in isolation, making it difficult to generalize findings across different areas. With the help of Informatica Data Integration Hub, we can collect data from various locations and enhance business insights.
We are familiar with centralized publishing and subscription models. It ensures the enforcement of data governance policies across all data sources and consumers, promoting data consistency and quality.
The automated artificial data synchronization facilitated by the data integration hub has proven invaluable in supporting our daily operations. It ensures the continuous updating of data, preventing delays and inaccuracies that may arise from using outdated information in analyses. This capability became particularly crucial during the sudden changes brought about by the COVID-19 pandemic, allowing us to adapt swiftly to the evolving business landscape. However, they could provide us with real-time data to increase the efficiency of manufacturing processes.
I advise others to understand the different data resources available in the organization before making the purchase decision. I rate it an eight out of ten.
- "The profiling feature in Informatica Data Quality is incredibly effective for data governance."
- "There is room for improvement in the Data Marketplace aspect."
What is our primary use case?
I use Informatica Data Quality to consolidate master data across our organization, ensuring consistent and high-quality data. Combining MDM and data quality features, we address issues like customer data inaccuracies. Additionally, we document business terms in our data catalog for a unified view across the company.
What is most valuable?
The profiling feature in Informatica Data Quality is incredibly effective for data governance. It helps identify data types and potential duplicates, streamlining the detection process. It also suggests matches with predefined fields in our catalog.
What needs improvement?
There is room for improvement in the Data Marketplace aspect. Specifically, we found some basic functionalities lacking, like transparent integration of quality indicators. Customizability and additional features in the Data Marketplace would be welcomed in future updates.
For how long have I used the solution?
I have been working with Informatica Data Quality for three years.
What do I think about the stability of the solution?
I would rate the stability of the solution as an eight out of ten.
What do I think about the scalability of the solution?
Scalability with Informatica had some initial challenges, especially when ingesting metadata into the data catalog due to the large volume of source systems and data. While it eventually worked, it took considerable time. Overall, I would rate it a six out of ten for scalability at the moment.
Initially, a few hundred users were using Informatica, but now it is a few thousand.
How are customer service and support?
The technical support is good. I would rate them at a seven out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
How was the initial setup?
Maintenance and troubleshooting are handled solely by the vendor.
What's my experience with pricing, setup cost, and licensing?
Informatica's licensing cost is among the highest in the market. I would rate it as a five out of ten in terms of costliness. With Informatica, we have a single bundled agreement covering the entire solution based on total capacity rather than specific modules.
Which other solutions did I evaluate?
Before choosing Informatica, we evaluated various vendors, including IBM and Microsoft. Initially, we considered a best-of-breed approach, but Informatica emerged as the preferred choice for three out of four key areas: MDM, data quality, and data marketplace. While there were some limitations in certain tools like the data marketplace and data catalog, we opted for Informatica's complete suite to avoid additional integration efforts and to capitalize on its strengths in critical areas.
What other advice do I have?
The rule-based strategies feature in Informatica Data Quality has greatly benefited our data quality initiatives. With predefined rules in place, it provides a solid framework for assessing data quality. While data quality ultimately depends on source system updates, these rules give valuable insights and are heavily used alongside automatic profiling for effective data management.
Informatica Data Quality works within our IT setup for analyzing and reporting on data quality. It doesn't directly integrate with other tools, but it gives us clear insights. Data flows from sources to Informatica for analysis, and then to data stewards for updates, but there is no integration back to the original applications yet.
Navigating between modules within Informatica isn't always seamless. For instance, actions in the catalog might not be visible in the data marketplace.
Overall, I would rate Informatica Data Quality as an eight out of ten.
Which deployment model are you using for this solution?
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
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