Informatica Intelligent Data Management Cloud (IDMC) Reviews

I am not quite sure that the product will be part of our use cases anymore. We started off with it because of the data lineage. In other words, we used it because we also used the older Informatica program and it had been serving a purpose for us as a data management tool. But now we are in the process of developing our own solution for at least part of that functionality.  

We currently plan to keep Informatica MDM, but not for the complete handling of the data analytics. We use MDM for data gathering in big data environments. We start with Informatica and do further analysis outside the product.  

I think the most valuable part of Informatica is the flexibility in extending the data model. I think that is the biggest benefit. The data quality component is also an important part of it.  

I have begun to lose track of what needs to be improved because we only use the product now for what it is best at and in those areas it does not need improvement.  

There are two main things and that make up the complete Informatica suite solution. One is the insight into the data lineage which was a huge promise made by the product, but one that it never delivered in practice. That was the big problem that we are trying to solve in another way. The second part of the solution, especially for MDM is its ability to use the data by integrating with other process engines.  

So the insight into the data or the data analysis part needs to be improved.  

I have been using Informatica MDM (Master Data Management) for about two years now.  

Informatica has been stable. It does not have downtime during processing.  

I would say that Informatica is scalable. Right now we have about 20 people using the product directly. The scalability would be in the volume and types of data it can scan and collect and it is good at performing these services.  

With technical support, there is a big gap between sales, presales, and support for the end-users. Like with the data analysis the process starts good but in the end, there is no delivery. There are too many promises and too little delivery. So the support could be also improved after the sales, or I would say that the post-sale support should be improved to be in alignment with the pre-sale support.  

Informatica is definitely not easy to install. In order to do the installation and to set up the whole program, I would say it is complex.  

On a scale from one to ten (where one is the worst and ten is the best), if I were to rate Informatica MDM and I had a review site, I would mark it as a seven-and-a-half out of ten possible points. It has not delivered on all it has promised.  

We primarily use the solution for tasks such as masking. It's used to mask the customer data.

We are using end-to-end features of Informatica. Everything comes under the product. We really like that the solution is part of a bigger use case that can all be under one umbrella system.

There are new features that are being built to help more closely link all of the solutions we use, and we like that they are always thinking about how each product interplays with the other.

We've used the solution for quite some time, so in our organization, the product is pretty mature.

There are lots of use cases surrounding the use of the product.

The integration could be a bit better. The process is something new. 

They need to include more documentation and support around the build.

It's my understanding that they are currently fixing quite a bit and building in updated capabilities in the upcoming version. We'll have to see what that looks like.

The general design of the resolution could simply be tweaked a bit.

I've been working with the solution for five or six years at this point. It's been quite a while.

We've worked on both the Windows and Linux platforms and have not had any issues with stability. It's been very good in both cases, and we have not faced any errors. There are no bugs and glitches. It doesn't crash.

We have 100 user licenses and we are using them in real-time. We work with an Indian bank that often requires more users. We can implement MDM to accommodate their needs at any given time.

I've worked with support from Oracle and a few other vendors, so I can compare it to those experiences. When I compare with other vendors, Informatica support is better, feedback-wise. Their documentation is great. They are very responsive to their customer base and very quick to respond to inquiries. We're very satisfied with their level of service.

I don't really have experience with other solutions. I only really know MDM.

The initial set up's complexity or simplicity depends on the requirements of the organization. Some have simpler implementation cases. Others are more complex. I would say for the simple to medium cases, the installation and deployment is very straightforward. 

When it comes to bigger builds, we need to be a bit careful in order to configure a few more settings to make it work properly. In general, the solution has simple to medium level complexity during the set up process.

The time for development usually takes a few days. It does depend on who is setting everything up. If you are well informed on the solution, the deployment process itself may only be a few hours. For a downtime point of view, you don't have too much time between products. Depending on when you do it, you can have 0% downtime as well, however, it would need to be strategically planned.

The solution has a couple of pricing models. You can go via can go a number of records, number of CPU, and various other items. I don't know what current model we follow. 

My experience on pricing is maybe four to five years old. I don't know what the current model is based on in our organization.

Although we're on version 10.3, we're working to move over to 10.4 soon. We're about to upgrade.

If you look at the Gartner quadrant, MDM is the top product. There are a few platforms available, however, I don't have good experience with other products in order to compare and to recommend. From my personal point of view, definitely I would recommend MDM.

I'd rate the solution seven out of ten. We're still testing a few capabilities that the solution provides, however, we aren't using them yet. We do plan to implement them in the future. Since we aren't extensively using the core features, I'm not giving them a higher score. We need to see how things progress.

I would like to have the solution in one product and technical support needs to be better. 

The product is stable. 

The solution is scalable. 

Informatica Axon is easy to deploy and takes six months to install. We would need five people for the solution's deployment. 

Informatica Axon is expensive. 

I wouldn't recommend the tool to small companies due to price and integration. I would rate the tool a seven out of ten. 

We use Informatica Cloud Data Integration for data integration and building data pipelines.

It is one of the best tools available for data integration.

Though it is a robust tool, the cloud version could be better in terms of pricing. 

It is a stable solution.

It is a scalable product and works better than other cloud solutions. It is extensively used by 15 users in our organization. We have plans to increase the usage.

The product's technical support team is helpful and responsive.

The product's deployment process is easy. It requires two system engineers to support our consultant in setting up the environment. They have to consider how to connect it to an ecosystem of other tools, databases, and data sources.

The product generates a return on investment. It speeds up the development process.

The product is highly-priced.

I recommend Informatica Cloud Data Integration to others. It is user-friendly and supports connectivity to almost all devices. It has great technical support services as well.

I rate it an eight out of ten.

I mainly use it for data management.

It's for tool management, maintaining the golden record of customer status.

Data integration should be improved. Another area of improvement is customer applications, along with business 365 application case integration between applications.

I have been using this solution for three years now. I work with the latest update.

I would rate the stability a six out of ten. There is room for improvement in the stability.

I would rate the scalability of the solution an eight out of ten. There are currently nine end users in my team. There might be more people in the company. 

Recently, Informatica MDM upgraded, it transitioned from its traditional on-premise MDM offerings to a cloud-based platform called Informatica Intelligent Cloud Services (IICS). So, we are not planning to expand its further usage.

The customer support and service are helpful. 

Neutral

I would rate my experience with the initial setup an eight out of ten, where one is difficult, and ten is easy. 

It is very easy to set up. However, the deployment time depends on the configuration. It can take 10 to 15 minutes.

The pricing is reasonable.

The users should have more training on Informatica MDM, especially practical training. The vendor should provide some practical training.

Overall, I would rate the solution an eight out of ten.

I use the solution in my company for data ingestion and the ETL process. Though in our company, we started to use the product for data cataloging, we still use it for ETL and data integration.

Informatica Enterprise Data Lake is a product that was recommended to our company after we got in touch with various product vendors, and all of them suggested that Informatica is the best in the market, especially as per Gartner's report. A lot of reports were available for the product around five or six years ago, which was before our company decided to use Informatica Enterprise Data Lake. Informatica Enterprise Data Lake is probably the right fit for our infrastructure.

Governance, data dictionary, and data cataloging are not available in Informatica Enterprise Data Lake. A lot of businesses are facing issues related to understanding the area revolving around insights of data.

At Informatica Enterprise Data Lake's level, in our company, we have a lot of redundant data in a lot of our core systems. The basic thing that our company wants is for the product to develop a reporting layer and access data from the document layer so that we can avoid duplication in projects, databases, and data.

There is a lot of maintenance to be done owing to the instability users may face every time because of the huge processing capacity as the company has around more than 50 nodes, which causes a lot of maintenance issues because of which a lot of people don't benefit from the platform as it functions in a slow manner.

Informatica Enterprise Data Lake's setup process was complex since it doesn't support a lot of real-time systems. Every time, we have to find different tools we can use in our company with the solution since it doesn't support many real-time systems. Even if our company invests in some tools, Informatica Enterprise Data Lake creates too many small files with some issues, which we cannot read because we invested in HBase and Kudu, but performance-wise, the process is slow.

I have been using Informatica Enterprise Data Lake for four to five years.

The area revolving around the stability of the product depends on how we have set up the clusters in our company. In our company, if we consider high availability tools for every service, we distribute services according to multiple racks and nodes, meaning we self-structure them to fix the issues.

Stability-wise, I rate the solution an eight out of ten.

It is a scalable solution. If you want to expand the tool, it's not a big task, but there is a need to procure the hardware and space in Cloudera, where our has stored Informatica Enterprise Data Lake. The process of using the tool's scalability option is well documented.

Scalability-wise, I rate the solution an eight to nine out of ten.
Considering so many dashboards built into the product, more than 100 users of the solution. The tool's reporting layer is also used in our company.

I have experience with the solution's technical support. The solution provided by the support team for the product is fine, but there is some time delay when it comes to certain issues. The support takes time to review the logs and get a solution, meaning the support is able to resolve the issues even though it takes time.

I rate the technical support a six to seven out of ten.

Neutral

My company uses Informatica EDC for cataloging along with Informatica Analyst.

The solution is deployed on an on-premises model.

The product's deployment phase was carried out with the help of some professional services, but it was not with the help of a third-party professional service. My company could manage migrations and upgrades with our own in-house support team.

The licenses attached to the solution are highly priced. Informatica has licensing models for every product and for every feature, like the web service feature, which is something my company doesn't like. When our company buys a product, it should come with all these features. I would give the product a low rating in the area of pricing.

I rate the overall tool a seven out of ten.

Typical use cases for Informatica MDM include consent management (for a large telecom vendor in Australia), master-data consolidation and analytics for vendors, facilitating vendor onboarding, and syndicating and automating global data synchronization networks.

The configuration process is pretty lengthy and challenging and could be made easier to understand.

I've been using Informatica MDM for over ten years.

Informatica MDM is a very stable product.

Informatica MDM is highly scalable - we've set it up for a customer with over a hundred million customers, and the system worked quite well.

Informatica's technical support is great - I was amazed by the quality of their technical people and the support they provide, as well as their willingness to provide it.

Because it's on-prem, the initial setup is of medium complexity.

Informatica MDM stands out as a tool that can give you the flexibility needed for doing channel-specific data quality or business validation. I don't think any tools come near it in terms of its matching capability and the volume it can handle. Unless your budget is a constraint, it's definitely the way to go. I would give Informatica MDM a rating of nine out of ten.

We use it to take data from one source to another.

It's a subscription service. It's in Informatica's cloud, and because we have the cloud version, we are up to date in terms of its version.

We have a lot of integrations, and it's very easy to create integrations. They have a lot of connectors.

Its pricing model can be improved. The response time from technical support can also be improved.

I have been using this solution for a little over three years.

It is very stable.

It is easily scalable.

It is not great, but it is good. Sometimes, they take a lot of time to respond.

It was really easy to set up the product.

Its pricing model can be improved.

I would recommend this product. From a technical point of view, it's a great product. It's very user-friendly. It's really easy to create integrations, and it's very stable.

I would rate it a nine out of ten.