Informatica Intelligent Data Management Cloud (IDMC) Reviews

Address correction batch mode and suggestion list

Billing/customer contact departments used to verify all addresses manually, it used to take weeks. Now that we run all the addresses through AddressDoctor, we know what is a deliverable address and what is not, and we see the suggestion list for the addresses which are not deliverable. Great in reducing human effort and errors.

Suggestion list and batch mode

5 months

None

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Customer Service: 8/10Technical Support: 8/10

A little complex, in configuring the suggestion list in the admin console and content management.

Vendor, very goo knowledge and experience.

I know it reduced a lot human effort which in turn means savings but I don't know the exact figure.

Data cleansing and address validation are the most valuable features. Also the web services which can be called on the fly. Data Duplication plays a very important role.

It has improved the customer data management where we had the incorrect addresses and data cleansing. Also in finding the duplicates so as to ensure the customer data is not duplicated.

Asia pacific region address validation needs to be improved.

3 years

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Customer Service: 4 out of 5Technical Support: 4 out of 5

We previously used Firstlogic as a data quality tool. We found that Informatica is more feasible and user friendly than Firstlogic.

In-house.

Yes. Trillium.

The user interface is good.

The solution's initial setup is quite straightforward.

I haven't had too much time with the solution. There may be much to be improved. However, I still need time with it.

There may be some types of limitations with the performance.

I've been using the solution for a couple of weeks. It hasn't been too long.

The solution is quite stable. We do not have any issues with it crashing and there are not bugs or glitches.

The solution is very scalable. If a company needs to expand it, it should not face any issues doing so.

I am not sure how many users are actually on the solution in our organization.

We will be continuing to use the solution.

We have dealt with technical support and they are very good. We are quite satisfied with their level of service.

We did previously use another solution.

The initial setup is not complex. The implementation is quite straightforward, actually.

As a cloud solution, the deployment doesn't take too long.

I handled the implementation and deployment myself.

I'm not sure what the licensing is for the solution.

We're just a customer. We don't have a business relationship with Informatica.

We're using the latest version of the solution.

I'd recommend the solution to others. Overall, I'd rate the solution eight out of ten.

Public Cloud

The Match-and-Merge feature is valuable.

We are now more equipped to address the customers' issues.

• Performance issues can be looked at
• Improved release documentation is expected because I feel that the current release document doesn't give you the clear picture of what has been fixed and what has not been fixed from previous versions.

3 Years

We faced issues with User Exits post deployment, but those were addressed by Informatica.

If the guides are followed then the instructions are very well documented about issues that may crop up during up-scaling/upgrading.

Customer Service:

Excellent. Informatica has one of the best customer services with an excellent turn around time.

Technical Support:

Very good, a couple of technical support team members are excellent and they handle the case very professionally.

Complex, it is not just a NEXT NEXT NEXT button click setup, it requires understanding of PAM document provided by the vendor and mapping it with your hardware and then carefully setting up each of the elements - database, application server and then the software itself.

In-House along with some help from third parties. Understanding the business and collecting the initial requirement is the most important aspect and moreover verifying the collected requirement should be done so that there are no disconnects or gaps in understanding how the eventual implementation will look like.

The product is the best in the industry (as it is multidomain) and the vendor support is excellent.

The Mapping Configuration and PowerCenter wizards are valuable. We use them to run our business logic.

• Provides the basic functionalities to implement ETL logic
• Can be accessed from a web browser or from any device with internet connectivity.
• We need not be in the office to perform tasks
• We use it to run jobs, even at midnight, based on the requests of the business users.

It needs lot of improvement from the admin to the development side. There are many known issues while mapping. The error information provided is not informative, as compared to Power Center.

I have used this solution for around six months.

There used to be performance issues. Throughput is slow when we do not have the Informatica Secure Agent running on the DB instance.

It has not yet been identified.

I would give the technical support a rating of 2/5. Informatica doesn't provide on-call or technical support for AWS instances. We need to rely on responses from the forums if we raise any queries.

I have used Power Center. I switched to the Informatica Cloud (IC), as it is cheaper compared to Power Center. It gave us a chance to explore a new tool and technology.

The setup is straightforward

It is cost effective and an easily accessible tool.

It totally depends on the business requirements and the budget. I have been working on Informatica for more than nine years, and I recommend using their products.

I use AddressDoctor to validate address on a e-commerce site (based on WebSphere Commerce) for a company lead on food production. It is simple to use and results are always correct. Options used to configure validation request and details provided in result, such as which field is changed and why.

I'm not involved in this aspect, but reports underline delivery failure decreased.

Nothing, according to me only data source need to be increased to support new market, like eastern Europe.

Since 2012, when new site version was released. 2011 if you consider also build time.

No problem during deployment; only some issue during development to fit AddressDoctor model whit OOB one.

No.

No.

Good, response is fast and detailed.

Yes, switch was decided by client because previous system is not reliable like AddressDoctor and it doesn't support market where client is.

Complex to adapt data model provided using web service and e-commerce one. Furthermore, I developed two different result management (for customer service and for end user) to fit business requirement.

I implemented it.

Yes, previous versions of address validation (QAS).

Pay attention to configuration. Correct configuration can help implementation and reduce integration time.

Their new licensing is very flexible. With Informatica Cloud, you have plenty of items under the same umbrella, such as services, offerings, data quality, and data masking. You have also got master data management and API management. What I really like about them is that you don't need to go to Informatica and say that you need a data integration module. You would say that you need iPaaS or Informatica Cloud. They'll then try to understand your needs and give you IPUs, which are the processing units. If I purchased a hundred IPUs from Informatica as a customer, I can use 70 IPUs for data integration. I would also need data quality, so I can use 10 IPUs for data quality. I can use the remaining 20 IPUs for API management. Down the line, if I see that my initial data integration needs for the development phase are met, then out of the 70 IPUs assigned for data integration, I can use 30 IPUs for data masking. I can shuffle these numbers in any way within the Informatica Cloud umbrella for the tenure for which I have subscribed to these IPUs. I can use all services the way I want. This flexibility is what I really love about Informatica. It also has got good connectors.

The regions in which the data resides are still limited. This could be an issue in terms of the data residency laws of some of the countries. They should get more regions.

I have been using this solution for roughly three or four years, but overall, I have around 12 or 13 years of experience in data integration. It is a cloud solution, and it is managed by Informatica. We are always on its latest version.

It has been stable for us. I haven't seen any issues. They provide the upgrades and patches in a timely manner. We don't even realize that the patch has been applied. 

This is not a traditional cloud like AWS and Azure, which offer virtual machines, data storage, and compute power. With Informatica cloud, this is not the offering. You need to understand the offering. They are offering a data integration service. The scalability context here would be from the services aspect. If you want to have more data integration, you can do it instantly the way you want. You will be charged if it is beyond your subscription. They also have data quality and all the data management tools.

Its initial setup is pretty straightforward and not at all time-consuming. They just offer one simple software that communicates on your local system. You have to enter the org IDs, etc. It also doesn't require a lot of hardware.

I would definitely recommend this solution. It is definitely worth a try, and you will definitely benefit from it and see the value of implementing it in your organization. They are a leader in the Gartner Quadrants. The offerings that these guys are giving with the new licensing model, such as IPUs consumption, are excellent. You don't need to worry about what do you want to purchase. You just need to worry about the number of IPUs that you need to purchase. You can shuffle around all types of services under the same umbrella.

I would rate Informatica Cloud Data Integration an eight out of ten. It loses two points because of the region limitations.

Public Cloud

Other

We are using this solution for integration and development.

The most valuable feature is the building of mockups and tasks.

The user interface is fine.

I would like to see more functionality added so that it is a bit closer to how much you can do with Informatica PowerCenter.

Having a better dashboard would be an improvement.

I have been using this solution for four or five months.

This solution is stable, and we haven't had any issues.

This is a scalable solution.

I have not had to contact Informatica. Any issue that I have had, I've been able to solve it by looking for something online.

The initial setup of this solution is relatively straightforward. It usually takes about an hour to deploy.

We have six or seven people in our team, which is enough to support this solution. 

We perform the deployment ourselves.

For anybody who is implementing this solution, I would say that as long as they've got some kind of experience with ETL, or other Informatic products, then it should be absolutely fine.

This is a solution that I recommend.

I would rate this solution an eight out of ten.