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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Ivanti Autonomous Endpoint Management leverages AI-powered automation to reduce manual work and improve efficiency by automatically fixing common issues.
Ivanti Neurons for UEM enhances remote work strategy with real-time insights, policy enforcement, and strong security through effective patch management.
Ivanti Autonomous Endpoint Management enables mass updates, allowing the management of hundreds of thousands of computers simultaneously, saving significant time.
Ivanti's unified platform has optimized IT and security operations, reducing manual intervention for constant monitoring and maintenance by leveraging Ivanti Neurons for UEM.
Ivanti offers excellent customer service and technical support, ensuring effective troubleshooting and system management for organizations.

CONS

There is sometimes a lag with the environment requiring a refresh.
Ticket resolution workflow involves duplicate documentation increasing processing time.
Reports do not show compliance levels in patching.
Customer support is poor and not regional, causing issues with time differences.
Price is high, and container storage is limited.
 

Ivanti Autonomous Endpoint Management Pros review quotes

reviewer2882148 - PeerSpot reviewer
Director at a tech vendor with 501-1,000 employees
Jul 29, 2026
We manage over 1,000 new devices per year, saving more than 1,500 hours of manual IT work annually.
reviewer2879604 - PeerSpot reviewer
Lead Consultant at a outsourcing company with 1,001-5,000 employees
Jul 25, 2026
By moving to Intune, they were able to save the complete cost for Ivanti Neurons for UEM and put it towards something they were already paying for, and additionally they improved enrollment deployment time significantly and now can deploy laptops in an hour and even give the task to end users.
EB
Analista Tecnologia at ISH Tecnologia
Aug 11, 2026
A positive impact of using Ivanti Autonomous Endpoint Management on my organization is the ability to perform mass updates in the environment, as today we are able to update hundreds of thousands of computers at once.
Learn what your peers think about Ivanti Autonomous Endpoint Management. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
911,549 professionals have used our research since 2012.
reviewer2885868 - PeerSpot reviewer
Principal Consultant at a tech vendor with 10,001+ employees
Aug 7, 2026
Ivanti Autonomous Endpoint Management is a great tool for managing our team and company assets.
DN
Associate Consultant at State Street
Aug 16, 2026
The advice I would give to others looking into using Ivanti Autonomous Endpoint Management is that it is a vast and very trustworthy application with vast features that you can use for entire endpoint management along with patching and app controls.
Xt Xt - PeerSpot reviewer
Analista Senior de Sistemas at a insurance company with 1,001-5,000 employees
Aug 18, 2026
Ivanti Autonomous Endpoint Management has positively impacted my organization by being highly effective because now everything is mapped out and managed.
RD
System Engineer And Database Administrator at KKH-Allianz
Jul 29, 2026
The best features Ivanti Neurons for UEM offers include automation capabilities that help reduce manual work and improve efficiency.
reviewer2882388 - PeerSpot reviewer
Itom System Engineer at a consultancy with 51-200 employees
Jul 30, 2026
Ivanti Neurons for UEM has positively impacted my organization by providing customers with tools to scan, perform remote desktop functions, conduct patch analysis, and manage software deployment along with network scanning.
reviewer2879625 - PeerSpot reviewer
Founder at a tech services company with 11-50 employees
Jul 25, 2026
Ivanti Neurons for UEM has positively impacted my organization by enabling faster patch deployment, quicker identification of non-compliant devices, and less time spent on manual endpoint administration.
reviewer2868204 - PeerSpot reviewer
Soc Analyst 11 at a tech services company with 11-50 employees
Jul 25, 2026
AI-powered automation and self-healing are additional features that automatically fix common issues and reduce manual work.
 

Ivanti Autonomous Endpoint Management Cons review quotes

reviewer2882148 - PeerSpot reviewer
Director at a tech vendor with 501-1,000 employees
Jul 29, 2026
We have had problems with integration with some third-party tools requiring additional configuration and testing.
reviewer2879604 - PeerSpot reviewer
Lead Consultant at a outsourcing company with 1,001-5,000 employees
Jul 25, 2026
From my perspective of having just moved away from the product, I would probably give it a six.
EB
Analista Tecnologia at ISH Tecnologia
Aug 11, 2026
Customer support is really poor.
Learn what your peers think about Ivanti Autonomous Endpoint Management. Get advice and tips from experienced pros sharing their opinions. Updated: August 2026.
911,549 professionals have used our research since 2012.
reviewer2885868 - PeerSpot reviewer
Principal Consultant at a tech vendor with 10,001+ employees
Aug 7, 2026
Sometimes there is a lag with the environment, and we need to refresh before using it.
DN
Associate Consultant at State Street
Aug 16, 2026
An improvement Ivanti Autonomous Endpoint Management needs is a dashboard that shows which devices are not in sync or a proper dashboard that displays all telemetries related to machines with high CPU, RAM, missing patches, or those needing attention, or a health check.
Xt Xt - PeerSpot reviewer
Analista Senior de Sistemas at a insurance company with 1,001-5,000 employees
Aug 18, 2026
Ivanti Autonomous Endpoint Management can be improved by allowing me to drive optimization, proactive monitoring, and automatic information, which lets Ivanti detect and resolve endpoint issues faster with less manual intervention.
RD
System Engineer And Database Administrator at KKH-Allianz
Jul 29, 2026
The ticket resolution workflow requires duplicate documentation, which does not add value and increases the time required to process tickets.
reviewer2882388 - PeerSpot reviewer
Itom System Engineer at a consultancy with 51-200 employees
Jul 30, 2026
In terms of improvements for Ivanti Neurons for UEM, the only challenge I face with EPM Endpoint Manager is in scanning network devices, as some devices appear without a serial number, which is an issue that takes more time since customers often require the serial number as a mandatory field.
reviewer2879625 - PeerSpot reviewer
Founder at a tech services company with 11-50 employees
Jul 25, 2026
The biggest improvement I would like to see in Ivanti Neurons for UEM is a more intuitive interface with simpler navigation for common tasks.
reviewer2868204 - PeerSpot reviewer
Soc Analyst 11 at a tech services company with 11-50 employees
Jul 25, 2026
Regarding how Ivanti Neurons for UEM can be improved, the dashboard can be quite complex for first-time users and even small-scale organizations.