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BigFix vs Ivanti Neurons for MDM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Unified Endpoint Management (UEM)
1st
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
264
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Microsoft Security Suite (1st)
BigFix
Ranking in Unified Endpoint Management (UEM)
4th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
96
Ranking in other categories
Configuration Management (6th), Endpoint Protection Platform (EPP) (22nd), Patch Management (2nd)
Ivanti Neurons for MDM
Ranking in Unified Endpoint Management (UEM)
16th
Average Rating
7.2
Reviews Sentiment
6.0
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Unified Endpoint Management (UEM) category, the mindshare of Microsoft Intune is 34.9%, down from 41.4% compared to the previous year. The mindshare of BigFix is 5.5%, up from 4.2% compared to the previous year. The mindshare of Ivanti Neurons for MDM is 3.3%, up from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Endpoint Management (UEM)
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
Lorenzo Arcinue - PeerSpot reviewer
Feature-rich, easy to use, and has responsive technical support
We are working on the proof of concept for both MobileIron and Workspace ONE. We are only testing MobileIron and Workspace ONE. After that, we will decide which device to use. Workspace ONE by VMware Similarly, we will use MobileIron as a mobile device management tool, allowing us to manage our endpoints remotely. So far, we have not had any issues with VMware, and we have resolved some, if not all, of the issues. I have been testing with VMware Workspace ONE for the same amount of time as MobileIron UEM, three weeks. We are using the latest version, and it is deployed on a public cloud. The cloud provider is VMware. I have also been working with Google Chrome. Google Workspace is an email production tool provided by Google. We don't have a firewall because we're in the cloud right now. We have no on-premises network and all of our systems are hosted in the cloud.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."
"What I like the most about Microsoft Intune is its ability to manage mobile devices. Through integration with System Center, it can also manage desktops and laptops."
"EAM is a godsend."
"We have a BYOD policy, and this solution helps us manage our devices."
"For our office workers who are not based in Norway, when we order the PC, we can do some of the settings for them. These are standardized settings. We can set them up exactly as they are in Norway so that they're the same."
"Intune's feature that I have found most valuable is its auto-pilot feature."
"Microsoft Endpoint Manager is not expensive overall, especially for small environments."
"The biggest asset is the range of device management options available with Intune, whether it is a Windows device, a Linux device, a Mac device, or mobile devices."
"We are able to go from patching thousands of machines by twenty to thirty people to one person."
"It allows for visibility into the OT, the industrial environments, that didn't exist before which is a big piece and has benefited my organization. Second, the speed at which people can patch is night and day versus SCCM scan or another similar solution."
"It's good for reporting hardware and software."
"It is user-friendly."
"Vulnerability scanning and patch automation."
"Ability to run custom reports and custom relevance."
"It has plugins development options, which are great."
"BigFix is easy to use."
"The most valuable feature is that everything is in one place, which makes it easy to manage."
"The company provides great customer service."
"The products are quite good when they are operational."
"It's effective in what it is able to achieve and it's easy to use."
"The products are quite good when they are operational."
"The most valuable features of MobileIron UEM are tunneling and enterprise integration."
"The user interface is user-friendly."
 

Cons

"I rate Microsoft customer service six out of 10. While some technicians go above and beyond, there is inconsistency, and connecting with the most helpful representatives is occasionally challenging."
"The technical support by Microsoft is not so good. We have to manage many things by ourselves and do not receive responses in a timely manner."
"Microsoft Intune lacks the ability to provide seamless remote assistance or remote control."
"Intune's third-party patch management could be better. It should be easier for the average system admin to keep non-Microsoft applications updated."
"The interoperability or communication with a different platform can be better. It is a two-way street. It is not only about Microsoft. The other platforms also have to be willing to share some information, but that absolutely can be improved."
"The user interface should be more user-friendly, as it can sometimes be challenging to navigate. Microsoft often relocates features, making it difficult to consistently find what I need."
"When somebody has a customized application or their own company's application, we cannot deploy that application."
"Microsoft Intune is currently overpriced."
"One aspect that could be improved is the speed of the console. Sometimes it can be slow, which is something that needs to be addressed."
"I would like to see a web UI SDK so we could take what is provided currently and be able to build our own customized web UI for particular customers that want to sell service."
"Implementing a business solution with BigFix has some issues, primarily concerning the time required for distribution to clients if there are too many."
"Needs to improve Network Access Protection (NAP) technologies to prevent computers with vulnerabilities from gaining access to networks."
"BigFix should improve its compatibility with other platforms, such as Linux."
"The BigFix Inventory could have an increased scope regarding the tools that can be detected. It does not cover all the possible software installed in Asset."
"The product should become cloud-based. Also, the peer nesting ability of the product is a little backward."
"I would like to see SDK for Web UI included in the next release."
"The integration between the MobileIron and Advanced Neurons isn't completely in sync, and we're still working on that."
"The release of new versions often goes in the wrong direction with Ivanti. The test team or the testing procedures are flawed because they release new versions with numerous basic issues."
"The release of new versions often goes in the wrong direction with Ivanti."
"MobileIron UEM could improve the monitoring of devices."
"We would like the initial setup to be simpler."
"The interface is complicated and not very easy to use."
"UI needs an upgrade, feels very outdated."
 

Pricing and Cost Advice

"If you're ever going to buy an Office 365 environment, then pricing is reasonable given all that it does, but if you're not, then you might find the pricing expensive."
"We use Defender ATP and E5 licenses."
"It is not a cheap solution. The price for a device when you start using it at a large scale can be improved. It is covered under our enterprise agreement. We pay once a year. I am not aware of any additional costs."
"They have categorized the licenses according to the size of the business. So, if it's a smaller organization, we can choose the license accordingly. If it's a big organization, then we can choose accordingly. Everything is clearly mentioned, and we can decide. It's suitable for all kinds of infrastructure, and that's very goo"
"We are partners, so we receive some discount. However, from the customer's perspective, Microsoft Intune's pricing is competitive with non-Microsoft technology, and the price is good compared to other market competitors."
"Its price is in the medium range. It is acceptable because you're paying for the features. I am not aware of any additional costs."
"The price could be better."
"Microsoft Intune is moderately priced. There is a monthly license required to use the solution and it is approximately eight dollars per month."
"I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."
"The license is subscription-based."
"I can estimate the reduced cost of servers maintenance to approximatively $500,000."
"It might be about $23 a client."
"The cost is slightly high."
"Its price is very reasonable."
"You get what we call the Platform Edition, which you get for free. The patch service is maybe $0.50 per workstation per month. Then there's the basic server cost, which is about $1.50 per server per month. You also get into Lifecycle which does power management, OSD remote control, and those types of things, and that might be about 10 times the price - which works out to about $13 per server and, maybe $5 per workstation per month."
"The price of the solution is high. There are not any additional fees from the standard license."
"My impression is that MobileIron is very expensive."
"The price of MobileIron UEM is very good."
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Top Industries

By visitors reading reviews
Educational Organization
19%
Computer Software Company
12%
Financial Services Firm
8%
Manufacturing Company
7%
Educational Organization
44%
Financial Services Firm
9%
Government
7%
Computer Software Company
6%
Educational Organization
21%
Financial Services Firm
13%
Computer Software Company
12%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
Implementing a business solution with BigFix has some issues, primarily concerning the time required for distribution...
What is your experience regarding pricing and costs for MobileIron UEM?
This is not a cheap solution. I do not have exact pricing information as I am not responsible for this aspect.
What needs improvement with MobileIron UEM?
The release of new versions often goes in the wrong direction with Ivanti. The test team or the testing procedures ar...
What advice do you have for others considering MobileIron UEM?
My rating for the overall solution is six out of ten.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Tivoli Endpoint Manager
MobileIron UEM, MobileIron Unified Endpoint Management, MobileIron EMM, MobileIron Enterprise Mobility Management
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Frontier Airlines
Find out what your peers are saying about BigFix vs. Ivanti Neurons for MDM and other solutions. Updated: April 2025.
850,671 professionals have used our research since 2012.