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Ivanti Neurons for MDM vs Jamf Pro comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
316
Ranking in other categories
Configuration Management (2nd), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Ivanti Neurons for MDM
Average Rating
7.2
Reviews Sentiment
4.5
Number of Reviews
8
Ranking in other categories
Unified Endpoint Management (UEM) (15th)
Jamf Pro
Average Rating
9.4
Reviews Sentiment
6.2
Number of Reviews
110
Ranking in other categories
Mobile Device Management (MDM) (1st), Enterprise Mobility Management (EMM) (4th), AI Customer Experience Personalization (6th)
 

Mindshare comparison

Unified Endpoint Management (UEM) Market Share Distribution
ProductMarket Share (%)
Ivanti Neurons for MDM3.1%
Microsoft Intune26.7%
Workspace ONE UEM11.4%
Other58.8%
Unified Endpoint Management (UEM)
Mobile Device Management (MDM) Market Share Distribution
ProductMarket Share (%)
Jamf Pro13.1%
NinjaOne7.4%
BMC Helix Client Management6.2%
Other73.3%
Mobile Device Management (MDM)
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
ME
Manager, Information Technology Support at FEFundInfo
Seamless provisioning and application deployment enhance workflow, yet enhancements in asset and software spend management roles are acknowledged
The zero-touch capability where you can install all the business applications and deliver the laptop to the user, who just needs to log on to complete everything without any human intervention, are the best features in Ivanti Neurons for MDM. We have security features, patch management, compliance reports, and dashboards integrated within Ivanti.
Mohd Javed Khan - PeerSpot reviewer
Lead Senior Consultant at Truglobal
Has supported centralized management of all Apple devices while ensuring high security and compliance
I have not encountered many areas for improvement, but there are feature requests submitted to Jamf Pro for reporting purposes that they are working on. Jamf Pro continues to increase its capabilities. One improvement I would recommend is integrating Jamf Setup Manager as an inbuilt feature. Currently, it is a separate tool that needs to be installed and integrated with Jamf Pro. Having zero-touch capability as an inbuilt feature would eliminate the need to work with scripts and configurations. The pricing of Jamf Pro is relatively high. Jamf Pro does not have a fixed price for all organizations. Based on my experience, they offer discounts inconsistently. Due to the high pricing, many organizations are moving to InTune and Workspace ONE. There are many other tools in the market for Mac OS device management, such as ScaleFusion, Addigy, and Kandji. Small organizations are moving to these alternatives, and larger organizations with fewer security concerns are moving to InTune. Despite being expensive, I still rate Jamf Pro highly because of its security features and comprehensive management capabilities for Mac OS devices.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Intune helps us avoid issuing everyone company-owned devices. We provide a stipend, allowing users to bring their own devices. This approach gives us leverage against other MSPs. It also enhances collaboration because clients already covered by specific licensing can optimize their usage of Microsoft Intune."
"Mobile device management is most valuable."
"We have a BYOD policy, and this solution helps us manage our devices."
"Our configuration profiles used to be all over the place. For example, there's a lot of legacy stuff in Active Directory. Going through Intune has helped us enforce settings, which has improved device security and functionality. When you apply something through Intune, you know it works. You don't have to worry about a legacy setting from Active Directory that was uploaded by somebody seven years ago. With Intune, you can see that a device has a setting, and you can be confident that the device is configured how you want."
"The tool's most valuable feature is Autopilot."
"The central administration con dashboard is very easy to use and provides very good oversight on all that needs to be monitored."
"Microsoft Intune has been a time saver and reduces the time and effort IT admins have to invest."
"The reporting and analytics features in Microsoft Intune have been a lifesaver."
"It's effective in what it is able to achieve and it's easy to use."
"The products are quite good when they are operational."
"The user interface is user-friendly."
"The company provides great customer service."
"The most valuable feature is that everything is in one place, which makes it easy to manage."
"The security features in Ivanti Neurons for MDM are very effective, which is why we have been distributing it for the past 15 years."
"The most valuable features of MobileIron UEM are tunneling and enterprise integration."
"The products are quite good when they are operational."
"Jamf Pro allowed us to patch and manage endpoints while collecting log data to help improve operational efficiency."
"It offers professionals an endless amount of possibilities to keep users and the company happy."
"The features that have been the most life-saving for us are pre-stage enrollments and self-service."
"We can set custom deployments based on every available parameter in macOS."
"Jamf Pro has allowed us to make sure settings for our devices are easily installed so our end-users don't need to worry about a significant amount of steps for setup. We also use this to send applications to devices."
"The remote wipe and lock features are by far the best tools."
"The most valuable features in Jamf Pro are the policies and config profiles, making our life easy to manage many different things in one place."
"We have been able to keep our tech department lean and mean, maximizing our efficiency by utilizing Jamf to set up our iPads for us, rather than installing each app one at a time."
 

Cons

"What would make this product better is adding more security policies and features in the next upgrade."
"There is room for improvement, particularly in terms of compatibility, extending beyond the well-known major brands."
"In Microsoft Intune, there is significant slowness, and there needs to be more logs when we deploy software, parameters, or scripts to troubleshoot problems and errors in the interface, workstations, and Android devices."
"It's only good for a Microsoft environment."
"We would like to see the ability to use multiple personas on a device, similar to Samsung Knox, included in future updates."
"It would really be helpful to have the option to manage server operating systems as well, like Windows Server, at least. That way, we could scrap the use of SCCM, which requires a lot of on-premises infrastructure."
"Reporting in Microsoft solutions is pathetic. With Intune, I'm getting a free inventory tool, but I don't get a reporting tool. When I go to Intune, I can see one machine's entire data in terms of the hardware and the software running on it, but I cannot generate a report for all the machines in the organization. The reporting is the only feature holding back the functionality that is already there."
"For additional functionality, I suggest that Microsoft could expand on asset management. Since the platform is there, they could develop it into a full-fledged asset management system."
"The release of new versions often goes in the wrong direction with Ivanti. The test team or the testing procedures are flawed because they release new versions with numerous basic issues."
"We would like the initial setup to be simpler."
"The integration between the MobileIron and Advanced Neurons isn't completely in sync, and we're still working on that."
"MobileIron UEM could improve the monitoring of devices."
"The MDM, asset management, and software spend management are areas that could have more improvement in Ivanti Neurons for MDM."
"The release of new versions often goes in the wrong direction with Ivanti."
"The disadvantage in connection with Windows devices is that the pushing of policies takes some time."
"UI needs an upgrade, feels very outdated."
"The solution should offer beta testing for new products."
"I am always complaining about the reporting side of things. I love how reporting lets us create custom reports, however, I also feel like it could use some updating."
"It would be great for Jamf to provide templates for commonly used tasks like updating an operating system, packaging commonly used apps like Office 365, or enabling FileVault."
"We face issues when we do not have a script and have to write a script, we need to create extension attributes."
"I would like to be able to see what policies and configuration profiles are tied to what Smart/Static groups."
"The cheaper Jamf School is also a product that has been acquired and decked out to meet more educational needs for a good price. Some features of Jamf School aren't (yet?) available in Jamf Pro and for educational users/customers of Jamf Pro, it would beneficial to have these available in the Pro version too."
"If it could do ticketing and non-Apple devices then that would be huge."
"We would love to see the ability to have settings apply to mobile devices on a time schedule. This would allow us to plan some tasks ahead of time."
 

Pricing and Cost Advice

"Microsoft offers some licensing where it's included at no extra cost when customers are already using the licenses. In such a case, it's a really good value. If you have to buy the licensing for it, it's probably on par with other solutions. It isn't substantially more or less expensive. The great thing is that it is included in some of Microsoft's licensed packages. So, some customers don't have to spend additional money for it. Typically, most providers that support Intune do charge a management fee of some sort or some fee. Certainly, we're no exception."
"While Microsoft charges for actual usage, it lacks discount options."
"Every customer used to purchase licenses based on their needs."
"Existing E5 license holders for M365, Intune, and Azure, receive a free license."
"If you ask the accountant or the finance department, they'll tell you that it is way too expensive, but when I look at the cost and compare it with the value you actually get, it's more than fair."
"Previously the price was $4 per month per user. Now it's $2.25 per user per month."
"The solution is cost-efficient."
"I rate Intune an eight out of ten for affordability. It's bundled with the 365 licensing, which is competitive overall."
"My impression is that MobileIron is very expensive."
"The price of MobileIron UEM is very good."
"Depending on how much support you require, it might make sense to add that to the licensing agreement."
"Licensing cost is dependent on the footprint and foreseen growth."
"The price of a training pass for five people was $18,000 USD."
"Setup and licensing prices are getting to be too high."
"If you have the in-house capability to support Jamf, then paying for onboarding / JumpStart training is a no brainer."
"JumpStart looks a little bit pricey; however, it is worth every penny."
"This is a pricey solution."
"The licensing costs for this solution are high."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Manufacturing Company
10%
Financial Services Firm
10%
Government
8%
Financial Services Firm
13%
Computer Software Company
9%
Government
8%
Manufacturing Company
8%
Computer Software Company
11%
Media Company
10%
Financial Services Firm
9%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business121
Midsize Enterprise48
Large Enterprise159
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise3
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise41
Large Enterprise64
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for MobileIron UEM?
The pricing is comparable to Microsoft Intune, but Ivanti Neurons for MDM offers many features and innovation.
What needs improvement with MobileIron UEM?
Windows devices could be improved, as we are more familiar with client-managed devices where we install the applicati...
What is your primary use case for MobileIron UEM?
We are working with MDM requirements for major purposes alongside other products including mobile application managem...
What do you like most about Jamf Pro?
The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability...
What is your experience regarding pricing and costs for Jamf Pro?
My experience with pricing, setup cost, and licensing for Jamf Pro was good compared to other service providers.
What needs improvement with Jamf Pro?
I would still say that Jamf Pro's automated patch management requires development and improvement. Patch deployment c...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
MobileIron UEM, MobileIron Unified Endpoint Management, MobileIron EMM, MobileIron Enterprise Mobility Management
JAMF Software Casper Suite
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Frontier Airlines
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Find out what your peers are saying about Ivanti Neurons for MDM vs. Jamf Pro and other solutions. Updated: November 2022.
882,032 professionals have used our research since 2012.