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Ivanti Neurons for MDM vs Jamf Pro comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
336
Ranking in other categories
Configuration Management (2nd), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Ivanti Neurons for MDM
Average Rating
7.2
Reviews Sentiment
4.5
Number of Reviews
8
Ranking in other categories
Unified Endpoint Management (UEM) (15th)
Jamf Pro
Average Rating
9.4
Reviews Sentiment
6.2
Number of Reviews
110
Ranking in other categories
Mobile Device Management (MDM) (1st), Enterprise Mobility Management (EMM) (3rd), AI Customer Experience Personalization (9th)
 

Mindshare comparison

Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Ivanti Neurons for MDM3.2%
Microsoft Intune26.0%
Workspace ONE UEM11.3%
Other59.5%
Unified Endpoint Management (UEM)
Mobile Device Management (MDM) Mindshare Distribution
ProductMindshare (%)
Jamf Pro13.5%
NinjaOne7.5%
BMC Helix Client Management5.9%
Other73.1%
Mobile Device Management (MDM)
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
ME
Manager, Information Technology Support at FEFundInfo
Seamless provisioning and application deployment enhance workflow, yet enhancements in asset and software spend management roles are acknowledged
The zero-touch capability where you can install all the business applications and deliver the laptop to the user, who just needs to log on to complete everything without any human intervention, are the best features in Ivanti Neurons for MDM. We have security features, patch management, compliance reports, and dashboards integrated within Ivanti.
Mohd Javed Khan - PeerSpot reviewer
Lead Senior Consultant at Truglobal
Has supported centralized management of all Apple devices while ensuring high security and compliance
I have not encountered many areas for improvement, but there are feature requests submitted to Jamf Pro for reporting purposes that they are working on. Jamf Pro continues to increase its capabilities. One improvement I would recommend is integrating Jamf Setup Manager as an inbuilt feature. Currently, it is a separate tool that needs to be installed and integrated with Jamf Pro. Having zero-touch capability as an inbuilt feature would eliminate the need to work with scripts and configurations. The pricing of Jamf Pro is relatively high. Jamf Pro does not have a fixed price for all organizations. Based on my experience, they offer discounts inconsistently. Due to the high pricing, many organizations are moving to InTune and Workspace ONE. There are many other tools in the market for Mac OS device management, such as ScaleFusion, Addigy, and Kandji. Small organizations are moving to these alternatives, and larger organizations with fewer security concerns are moving to InTune. Despite being expensive, I still rate Jamf Pro highly because of its security features and comprehensive management capabilities for Mac OS devices.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"Conditional access has helped 3M tailor and enforce our security policies in the mobile space."
"The security-related tools are excellent; these features allow us to secure devices, lock them down, and ensure compliance."
"Application deployment and keeping the devices secure no matter where they are, by having this cloud solution — that has been great."
"It provides control over all mobile devices that are being connected to the corporate network."
"The biggest thing for us is enforcing logins only from devices that are managed by Intune."
"Overall, the stability is good."
"The most valuable feature is the UEM capabilities."
"The security features in Ivanti Neurons for MDM are very effective, which is why we have been distributing it for the past 15 years."
"The company provides great customer service."
"The most valuable features of MobileIron UEM are tunneling and enterprise integration."
"It's effective in what it is able to achieve and it's easy to use."
"The solution is good, it's effective in what it is able to achieve and it's easy to use."
"We have very good technical support; when we had big issues, the support was fantastic, I have nothing to complain about, and it was important for us to have that level of security from the company."
"The products are quite good when they are operational."
"The products are quite good when they are operational."
"We like the pre-stage enrollments."
"After a year of testing and perfecting the Jamf we got it to a point where each device is now zero-touch deployment, saving the IT department so much more time and effort and dropping our Helpdesk tickets by about 40%, making it easier for us to focus on more important tasks."
"Policies are a great feature that allows us to push certain restrictions to devices that require them, such as the younger generation of students we have."
"Customer support from Jamf is fantastic."
"Using this solution has brought order to chaos."
"Jamf API and reporting Jamf integration for other applications as well as automation is fantastic."
"To have a zero-touch setup for the Macs and iPhones is more valuable than one can think."
"Being able to place troubleshooting scripts in the hands of end-users has changed the game."
 

Cons

"China blocks Google and Google Play Store, which makes installation challenging. Microsoft Intune is a company software, which has to be installed to the app portal or Microsoft Software Center."
"The time we have to wait to deploy policies has room for improvement."
"Some enrollment features could be improved."
"Intune has no remote control function for mobile phones to solve issues remotely for users."
"However, with Microsoft, it takes a lot longer, and I’m not getting quick resolutions. Sometimes, I find myself bouncing around between different support groups."
"I rate Microsoft customer service six out of 10. While some technicians go above and beyond, there is inconsistency, and connecting with the most helpful representatives is occasionally challenging."
"We've faced significant pushback with Copilot as our clients aren't seeing a favorable cost-benefit analysis."
"It needs incorporation of Knox, ZeroTouch, etc."
"The integration between the MobileIron and Advanced Neurons isn't completely in sync, and we're still working on that."
"UI needs an upgrade, feels very outdated."
"It was not an easy initial setup for us. It was a bit difficult and not really straightforward."
"My impression is that MobileIron is very expensive."
"The interface is complicated and not very easy to use."
"The disadvantage in connection with Windows devices is that the pushing of policies takes some time."
"The release of new versions often goes in the wrong direction with Ivanti. The test team or the testing procedures are flawed because they release new versions with numerous basic issues."
"I also found the UI to be quite complicated to work with, so it takes quite a bit of time to train any new staff and to get them to understand how the solution works."
"The response time for support could be significantly improved."
"The solution should offer beta testing for new products."
"I would like to see tighter integration with Jamf Protect in the future releases of Jamf Pro."
"One of the included Jamf Applications, Jamf Remote, is somewhat flaky."
"I would like to see Jamf add more training tutorials and documentation."
"The new remote support tool is still lacking features compared to other industry solutions."
"An easier way to deploy Full OS upgrades would be a great start."
"I really hate updating certificates and I would love to see more integration with ASM and ABM."
 

Pricing and Cost Advice

"Our Office 365 Business Premium license, including Office 365 and Intune Management, offers excellent value."
"On a scale of one to ten with one being the cheapest, the cost of Microsoft Intune is a five."
"This cost is approximately $30 USD per user per month."
"It's affordable. In comparison to the competitors, the price depends on what features you need from Intune, but it's affordable. There are no hidden costs, but there are some features that go for a premium price. Those are the add-ons for which you have to pay extra."
"The product is relatively pricey, but considering its benefits, I'd say it's fair. The benefits outweigh the expensive licensing fees, especially for large organizations, but medium-sized and smaller businesses may be unable to afford it."
"Intune is available as an individual product, but it also comes with Office 365 Premium or an Enterprise license, and the price varies for each version."
"Any bundle package, such as Security E3, covers multiple things, such as AAP, BitLocker, etc. If you go for them individually, they would be more expensive. Bundling makes the price more attractive and competitive."
"If you're subscribing to Premium or E3, there are no additional costs for Intune, it's included."
"The price of MobileIron UEM is very good."
"My impression is that MobileIron is very expensive."
"Jamf Pro is on the expensive side and could be slightly cheaper."
"The price difference between Jamf Pro and VMware Workspace One is not very much, but when counting the cost of my time, Jamf Pro is clearly much better."
"Setup and licensing prices are getting to be too high."
"The total ROI is worth every penny."
"The cost of any licensing is certainly outweighed by the time saved from manually managing Apple devices."
"JumpStart looks a little bit pricey; however, it is worth every penny."
"Licensing cost is dependent on the footprint and foreseen growth."
"The setup cost is in the training, which is the most important step of your journey."
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Financial Services Firm
9%
Computer Software Company
9%
Government
8%
Financial Services Firm
14%
Manufacturing Company
9%
Computer Software Company
8%
Healthcare Company
7%
Media Company
10%
Financial Services Firm
10%
Computer Software Company
9%
University
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business126
Midsize Enterprise54
Large Enterprise168
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise3
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise41
Large Enterprise64
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for MobileIron UEM?
The pricing is comparable to Microsoft Intune, but Ivanti Neurons for MDM offers many features and innovation.
What needs improvement with MobileIron UEM?
Windows devices could be improved, as we are more familiar with client-managed devices where we install the applicati...
What is your primary use case for MobileIron UEM?
We are working with MDM requirements for major purposes alongside other products including mobile application managem...
What is your experience regarding pricing and costs for Jamf Pro?
My experience with pricing, setup cost, and licensing for Jamf Pro was good compared to other service providers.
What needs improvement with Jamf Pro?
I would still say that Jamf Pro's automated patch management requires development and improvement. Patch deployment c...
What is your primary use case for Jamf Pro?
My main use cases for Jamf Pro involve it being the greatest MDM solution for Apple devices, whether iOS, macOS, or t...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
MobileIron UEM, MobileIron Unified Endpoint Management, MobileIron EMM, MobileIron Enterprise Mobility Management
JAMF Software Casper Suite
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Frontier Airlines
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Find out what your peers are saying about Ivanti Neurons for MDM vs. Jamf Pro and other solutions. Updated: November 2022.
885,789 professionals have used our research since 2012.