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Ivanti Neurons for MDM vs Jamf Pro comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
372
Ranking in other categories
Configuration Management (2nd), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Ivanti Neurons for MDM
Average Rating
7.2
Reviews Sentiment
4.5
Number of Reviews
8
Ranking in other categories
Unified Endpoint Management (UEM) (13th)
Jamf Pro
Average Rating
9.4
Reviews Sentiment
6.2
Number of Reviews
110
Ranking in other categories
Mobile Device Management (MDM) (1st), Enterprise Mobility Management (EMM) (4th), AI Customer Experience Personalization (9th)
 

Mindshare comparison

Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Ivanti Neurons for MDM3.2%
Microsoft Intune22.3%
Workspace ONE UEM10.5%
Other64.0%
Unified Endpoint Management (UEM)
Mobile Device Management (MDM) Mindshare Distribution
ProductMindshare (%)
Jamf Pro12.7%
NinjaOne7.4%
Microsoft 365 Business5.5%
Other74.4%
Mobile Device Management (MDM)
 

Featured Reviews

Varun Mehra - PeerSpot reviewer
Collaboration Support Engineer at a retailer with 11-50 employees
Centralized device management has transformed security and streamlined remote provisioning
One area where Microsoft Intune can improve is the user interface. Sometimes the portal feels a bit complex and not very intuitive, especially for new users, and it can take time to find specific settings. Another point is troubleshooting. While logs are available, the diagnostic policies and sync issues can still be time-consuming and not very straightforward. I also feel that reporting could be more detailed and customizable. The built-in reports are helpful, but for deeper insights, I often need to rely on additional tools. Overall, it is a strong solution, but improving usability and troubleshooting experience would make it even better. While Microsoft Intune works very well within the Microsoft ecosystem, the integration of some third-party tools could be smoother and require less customization. Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected. In terms of features, I think more advanced automation and built-in remediation options would be helpful since common issues can be fixed automatically without manual intervention.
ME
Manager, Information Technology Support at FEFundInfo
Seamless provisioning and application deployment enhance workflow, yet enhancements in asset and software spend management roles are acknowledged
The zero-touch capability where you can install all the business applications and deliver the laptop to the user, who just needs to log on to complete everything without any human intervention, are the best features in Ivanti Neurons for MDM. We have security features, patch management, compliance reports, and dashboards integrated within Ivanti.
Mohd Javed Khan - PeerSpot reviewer
Lead Senior Consultant at Truglobal
Has supported centralized management of all Apple devices while ensuring high security and compliance
I have not encountered many areas for improvement, but there are feature requests submitted to Jamf Pro for reporting purposes that they are working on. Jamf Pro continues to increase its capabilities. One improvement I would recommend is integrating Jamf Setup Manager as an inbuilt feature. Currently, it is a separate tool that needs to be installed and integrated with Jamf Pro. Having zero-touch capability as an inbuilt feature would eliminate the need to work with scripts and configurations. The pricing of Jamf Pro is relatively high. Jamf Pro does not have a fixed price for all organizations. Based on my experience, they offer discounts inconsistently. Due to the high pricing, many organizations are moving to InTune and Workspace ONE. There are many other tools in the market for Mac OS device management, such as ScaleFusion, Addigy, and Kandji. Small organizations are moving to these alternatives, and larger organizations with fewer security concerns are moving to InTune. Despite being expensive, I still rate Jamf Pro highly because of its security features and comprehensive management capabilities for Mac OS devices.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is fully integrated with the Microsoft platform and the Autopilot feature, which is a unique feature."
"The thing I appreciate most about Microsoft Intune is that the management of the devices was very simplified."
"Application deployment and keeping the devices secure no matter where they are, by having this cloud solution — that has been great."
"We have not had any issues with the scalability."
"The reporting and analytics features in Microsoft Intune have been a lifesaver."
"What I appreciate about Microsoft Intune is that it is easy for me to deploy software to an environment with 600 laptops."
"Easy to use."
"The best features in Microsoft Intune include secure authentication, which I find very favorable, and the fact that we can remotely push applications."
"The user interface is user-friendly."
"The products are quite good when they are operational."
"We have very good technical support; when we had big issues, the support was fantastic, I have nothing to complain about, and it was important for us to have that level of security from the company."
"The most valuable features of MobileIron UEM are tunneling and enterprise integration."
"MobileIron UEM is a scalable solution."
"The most valuable feature is that everything is in one place, which makes it easy to manage."
"The products are quite good when they are operational."
"The security features in Ivanti Neurons for MDM are very effective, which is why we have been distributing it for the past 15 years."
"We can put certain devices into smart groups based off of device name, department, etc."
"Jamf is the best available MDM solution for Apple devices and there is no comparison in the market."
"First, we used another MDM solution, but we haven't been satisfied; we researched alternatives and found Jamf Pro and we are so happy now."
"We have been able to successfully manage applications and inventory within our machines."
"The self-service is invaluable to the user."
"The features that have been the most life-saving for us are pre-stage enrollments and self-service."
"The Automated Device Enrolment is great!"
"This helps in running your environment and managing them so much easier."
 

Cons

"Intune endpoint analytics can be challenging."
"Manually syncing devices to enforce policies is cumbersome."
"I've dealt with Microsoft way too many times, and needless to say, I'm not too fond of Microsoft support most of the time."
"It would really be helpful to have the option to manage server operating systems as well, like Windows Server, at least. That way, we could scrap the use of SCCM, which requires a lot of on-premises infrastructure."
"The worst aspect is the reporting."
"The security aspect could be more effective. We are using other applications to manage network devices and groups, so if Microsoft Intune could improve in this area, especially on a network level, it would be a real advantage."
"Intune should improve its software inventory to provide better metering of which software is used throughout the company. This is especially needed for reporting third-party software solutions."
"Reporting needs to be better. Sometimes, it is way too slow, and it is not even accurate."
"The disadvantage in connection with Windows devices is that the pushing of policies takes some time."
"The interface is complicated and not very easy to use."
"My impression is that MobileIron is very expensive."
"It was not an easy initial setup for us. It was a bit difficult and not really straightforward."
"The integration between the MobileIron and Advanced Neurons isn't completely in sync, and we're still working on that."
"The integration between the MobileIron and Advanced Neurons isn't completely in sync, and we're still working on that."
"The release of new versions often goes in the wrong direction with Ivanti. The test team or the testing procedures are flawed because they release new versions with numerous basic issues."
"The MDM, asset management, and software spend management are areas that could have more improvement in Ivanti Neurons for MDM."
"I wish there was a profile that could be created for configuring Apple software updates on a global basis for our devices, via a configuration profile."
"For Windows, we have a reset option. We'd like that option available for Mac."
"I wish the inventory would have its own pane without having to do it as a search."
"The prices are expensive and should be reduced."
"The on-going improvements and innovation that Jamf provides over time is something that needs to be maintained, as it is what is needed to fulfill a business and team need at the right time."
"I would love for it to be able to be the only management tool of my organization. If it could do ticketing and non-Apple devices then that would be huge."
"Every once in a blue moon, we wind up with a rarely-seen superbug that takes support weeks to months to solve."
"It will be very helpful if we could restore users after they have been removed from Jamf because I have some cases of deleting a computer before unlocking it."
 

Pricing and Cost Advice

"Its price is fair. It's a normal price. It isn't too expensive or too cheap."
"I recently got to know that the AD P1 license is compulsory to use Intune Autopilot, which was surprising for me. Earlier, this was not the case. It is the wrong thing to do. We now need to purchase AD P1 licenses for us and for our customers. I would rate it a seven out of ten for pricing."
"Intune comes with the licensing that is common for large organizations. However, Microsoft has recently released many add-ons that are very expensive, especially for large organizations or corporations."
"Microsoft Intune has been incorporated into our Microsoft E5 licenses."
"Microsoft Intune is not cost-effective as a standalone product."
"The product is expensive."
"Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
"It is average. Some of the costs are quite high depending on what the customer currently uses, but overall, it is not bad. I would not say that I would not recommend Intune based on the cost. I definitely would, but they can definitely improve on the cost. So overall, its cost is not bad."
"My impression is that MobileIron is very expensive."
"The price of MobileIron UEM is very good."
"It would be beneficial if it could be reduced slightly."
"Jamf is quite up there. It wasn't the cheapest solution, but it's reasonable. Apigee was cheaper than Jamf."
"I know that as a school we get a discounted price, which is good because without it we would not be able to afford it."
"We have signed a licensing contract for three years. There is an option to buy an annual license subscription, but we opted for three years as it came with a 25% or 30% discount."
"This product is surely worth the cost of implementation."
"This is a pricey solution."
"They have a standard pricing model which they follow, and it's global."
"The price of a training pass for five people was $18,000 USD."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
Financial Services Firm
14%
Computer Software Company
8%
Manufacturing Company
8%
Comms Service Provider
8%
Media Company
11%
Financial Services Firm
11%
Computer Software Company
9%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business181
Midsize Enterprise62
Large Enterprise183
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise3
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise41
Large Enterprise64
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for MobileIron UEM?
The pricing is comparable to Microsoft Intune, but Ivanti Neurons for MDM offers many features and innovation.
What needs improvement with MobileIron UEM?
Windows devices could be improved, as we are more familiar with client-managed devices where we install the applicati...
What is your primary use case for MobileIron UEM?
We are working with MDM requirements for major purposes alongside other products including mobile application managem...
What is your experience regarding pricing and costs for Jamf Pro?
My experience with pricing, setup cost, and licensing for Jamf Pro was good compared to other service providers.
What needs improvement with Jamf Pro?
I would still say that Jamf Pro's automated patch management requires development and improvement. Patch deployment c...
What is your primary use case for Jamf Pro?
My main use cases for Jamf Pro involve it being the greatest MDM solution for Apple devices, whether iOS, macOS, or t...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
MobileIron UEM, MobileIron Unified Endpoint Management, MobileIron EMM, MobileIron Enterprise Mobility Management
JAMF Software Casper Suite
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Frontier Airlines
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Find out what your peers are saying about Ivanti Neurons for MDM vs. Jamf Pro and other solutions. Updated: November 2022.
896,510 professionals have used our research since 2012.