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Ivanti Neurons for MDM vs Jamf Pro comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
312
Ranking in other categories
Configuration Management (2nd), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Ivanti Neurons for MDM
Average Rating
7.2
Reviews Sentiment
4.5
Number of Reviews
8
Ranking in other categories
Unified Endpoint Management (UEM) (15th)
Jamf Pro
Average Rating
9.4
Reviews Sentiment
6.2
Number of Reviews
110
Ranking in other categories
Mobile Device Management (MDM) (1st), Enterprise Mobility Management (EMM) (4th), AI Customer Experience Personalization (6th)
 

Mindshare comparison

Unified Endpoint Management (UEM) Market Share Distribution
ProductMarket Share (%)
Ivanti Neurons for MDM3.1%
Microsoft Intune26.7%
Workspace ONE UEM11.4%
Other58.8%
Unified Endpoint Management (UEM)
Mobile Device Management (MDM) Market Share Distribution
ProductMarket Share (%)
Jamf Pro13.1%
NinjaOne7.4%
BMC Helix Client Management6.2%
Other73.3%
Mobile Device Management (MDM)
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
ME
Manager, Information Technology Support at FEFundInfo
Seamless provisioning and application deployment enhance workflow, yet enhancements in asset and software spend management roles are acknowledged
The zero-touch capability where you can install all the business applications and deliver the laptop to the user, who just needs to log on to complete everything without any human intervention, are the best features in Ivanti Neurons for MDM. We have security features, patch management, compliance reports, and dashboards integrated within Ivanti.
Mohd Javed Khan - PeerSpot reviewer
Lead Senior Consultant at Truglobal
Has supported centralized management of all Apple devices while ensuring high security and compliance
I have not encountered many areas for improvement, but there are feature requests submitted to Jamf Pro for reporting purposes that they are working on. Jamf Pro continues to increase its capabilities. One improvement I would recommend is integrating Jamf Setup Manager as an inbuilt feature. Currently, it is a separate tool that needs to be installed and integrated with Jamf Pro. Having zero-touch capability as an inbuilt feature would eliminate the need to work with scripts and configurations. The pricing of Jamf Pro is relatively high. Jamf Pro does not have a fixed price for all organizations. Based on my experience, they offer discounts inconsistently. Due to the high pricing, many organizations are moving to InTune and Workspace ONE. There are many other tools in the market for Mac OS device management, such as ScaleFusion, Addigy, and Kandji. Small organizations are moving to these alternatives, and larger organizations with fewer security concerns are moving to InTune. Despite being expensive, I still rate Jamf Pro highly because of its security features and comprehensive management capabilities for Mac OS devices.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Intune enables us to manage our devices from anywhere."
"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"By using Microsoft Intune we can control which websites the users can go to and it provides a secure environment for our employees using their laptops that are having access from home. We have installed Intune to control the user's environment minimizing the chances of any hacking."
"The ability to push applications on devices is valuable. You do not have to manually install applications one by one. If you like to use ten different applications, you do not have to manually go and download them one by one. Intune can compile a package for you, and then you can just push them from the admin center."
"Intune has automated the deployment of patches and applications, which is more efficient and easier. It allows us to deploy applications, packages, Windows updates, and security updates like BitLocker encryption more efficiently and easily."
"What I like most about the tool is that it's now very easy to set up a device for someone to use. It also helps us tremendously in managing security. Before, we used on-premise management with a domain controller. It was difficult to manage security comprehensively. For example, it was hard to know which computers were updated. We weren't able to do that easily with our previous solution."
"The initial setup is not complex."
"With these improvements, I estimate we've reduced our patching costs by over $100,000 a month, as the MSP previously had to troubleshoot various issues manually."
"The products are quite good when they are operational."
"The most valuable feature is that everything is in one place, which makes it easy to manage."
"It's effective in what it is able to achieve and it's easy to use."
"The user interface is user-friendly."
"The security features in Ivanti Neurons for MDM are very effective, which is why we have been distributing it for the past 15 years."
"The most valuable features of MobileIron UEM are tunneling and enterprise integration."
"The company provides great customer service."
"The products are quite good when they are operational."
"The self-service is invaluable to the user."
"The ability to put a device into a lost mode state that will report locations as it checks in has allowed us to retrieve so many lost devices."
"Automating the refresh of the devices is huge for both sides of the end-user experience."
"Smart groups and just the way MDM works are valuable. We like all the features that they have. We try to use it as much as possible, and then we have the support and community involvement to reach out to."
"The full API lets us write custom scripts and apps to enhance even further the end-user experience."
"Jamf cut the time it takes to deploy a new machine to a new user."
"We are able to configure the laptop with the security requirements needed, default applications, and so on without touching it."
"My team use this solution to provide end-to-end support on our managed Mac fleet. This includes doing OS updates and upgrades, application deployments, configuration settings and outlining."
 

Cons

"I would like the ability to install the agent on devices from suppliers, which would enable us to implement a zero-trust strategy for guest devices."
"There should be more support for macOS. Even though macOS is supported by Intune and Microsoft is working very hard to get more features into Intune to manage macOS, that's one thing they can give a lot more attention to."
"We faced issues with macOS support. The product should have better inventory and asset management."
"The granular support for other device types in Microsoft Intune could be improved."
"The pricing can be expensive if you are not combining it with other products."
"Microsoft Intune could be improved by adding short video tutorials or direct links to Microsoft articles in the information button."
"The reporting is subpar. That's the only issue we have with Intune. We use another solution for that purpose."
"We only have major classifications for iOS and Android, but there are different brands that have different cycles of updates. If they can fine-tune it to make it more brand-specific, that would be even better."
"The release of new versions often goes in the wrong direction with Ivanti. The test team or the testing procedures are flawed because they release new versions with numerous basic issues."
"The integration between the MobileIron and Advanced Neurons isn't completely in sync, and we're still working on that."
"We would like the initial setup to be simpler."
"UI needs an upgrade, feels very outdated."
"The release of new versions often goes in the wrong direction with Ivanti."
"The disadvantage in connection with Windows devices is that the pushing of policies takes some time."
"MobileIron UEM could improve the monitoring of devices."
"The interface is complicated and not very easy to use."
"I would like to have the ability to push scripts using MDM commands."
"Some improvement can be made in the customer service realm, while also making additional training level courses available for online study and exam-taking."
"Technical support is in need of improvement."
"I would like to see either a report section or an integration with a new reporting module to allow us to pull real metrics from the system easily."
"The reporting with PowerBI could be improved."
"I think it would be best if Jamf had support tiers."
"It would be nice if Jamf added an onboarding tool integrated into Jamf Connect during the automated DEP enrollment workflow. It would also improve the user experience if Jamf integrated native macOS notifications, with the option to interact within the notification center."
"A more modern UI in the next release will make the product absolutely perfect."
 

Pricing and Cost Advice

"Microsoft's licensing is more flexible and adaptive than its competitors."
"Its pricing seems reasonable."
"We work in the charity sector, so a lot of our clients get Microsoft Premium licenses or Business Premium for free. They get ten licenses free, and a lot of our clients do not have more than ten staff members. They are getting the tool for free, so its cost is not an issue."
"The cost is handled through our Office 365 license, so I have yet to be able to compare it directly with other tools in its class."
"It is average. Some of the costs are quite high depending on what the customer currently uses, but overall, it is not bad. I would not say that I would not recommend Intune based on the cost. I definitely would, but they can definitely improve on the cost. So overall, its cost is not bad."
"It is reasonable for the features it has."
"The overall pricing of Microsoft Intune is good for companies that have big IT budgets, 3,000 or more users and devices."
"I have no comment on pricing of the solution."
"The price of MobileIron UEM is very good."
"My impression is that MobileIron is very expensive."
"I know that as a school we get a discounted price, which is good because without it we would not be able to afford it."
"Setup and licensing prices are getting to be too high."
"The setup is pricey upfront for support and setup."
"Cloud is worth the small increase in price, but make the switch before you need it, and not during a global pandemic."
"Don’t go into a sales call without knowing all the details of your system because Jamf has a ton of tools outside of Jamf Pro to offer and knowing them ahead of time is a must."
"The setup cost is in the training, which is the most important step of your journey."
"JumpStart is available at an additional cost."
"It would be beneficial if it could be reduced slightly."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
10%
Government
8%
Financial Services Firm
13%
Government
9%
Computer Software Company
9%
Manufacturing Company
8%
Computer Software Company
11%
Media Company
10%
Financial Services Firm
9%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business121
Midsize Enterprise47
Large Enterprise155
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise3
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise41
Large Enterprise64
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for MobileIron UEM?
The pricing is comparable to Microsoft Intune, but Ivanti Neurons for MDM offers many features and innovation.
What needs improvement with MobileIron UEM?
Windows devices could be improved, as we are more familiar with client-managed devices where we install the applicati...
What is your primary use case for MobileIron UEM?
We are working with MDM requirements for major purposes alongside other products including mobile application managem...
What do you like most about Jamf Pro?
The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability...
What is your experience regarding pricing and costs for Jamf Pro?
My experience with pricing, setup cost, and licensing for Jamf Pro was good compared to other service providers.
What needs improvement with Jamf Pro?
I would still say that Jamf Pro's automated patch management requires development and improvement. Patch deployment c...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
MobileIron UEM, MobileIron Unified Endpoint Management, MobileIron EMM, MobileIron Enterprise Mobility Management
JAMF Software Casper Suite
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Frontier Airlines
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Find out what your peers are saying about Ivanti Neurons for MDM vs. Jamf Pro and other solutions. Updated: November 2022.
881,515 professionals have used our research since 2012.