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Ivanti Neurons for MDM vs Jamf Pro comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
234
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Ivanti Neurons for MDM
Average Rating
7.4
Number of Reviews
5
Ranking in other categories
Unified Endpoint Management (UEM) (16th)
Jamf Pro
Average Rating
9.6
Reviews Sentiment
8.0
Number of Reviews
106
Ranking in other categories
Mobile Device Management (MDM) (1st), Enterprise Mobility Management (EMM) (2nd)
 

Mindshare comparison

Unified Endpoint Management (UEM)
Mobile Device Management (MDM)
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Lorenzo Arcinue - PeerSpot reviewer
Feature-rich, easy to use, and has responsive technical support
We are working on the proof of concept for both MobileIron and Workspace ONE. We are only testing MobileIron and Workspace ONE. After that, we will decide which device to use. Workspace ONE by VMware Similarly, we will use MobileIron as a mobile device management tool, allowing us to manage our endpoints remotely. So far, we have not had any issues with VMware, and we have resolved some, if not all, of the issues. I have been testing with VMware Workspace ONE for the same amount of time as MobileIron UEM, three weeks. We are using the latest version, and it is deployed on a public cloud. The cloud provider is VMware. I have also been working with Google Chrome. Google Workspace is an email production tool provided by Google. We don't have a firewall because we're in the cloud right now. We have no on-premises network and all of our systems are hosted in the cloud.
Pete C - PeerSpot reviewer
Customizable with a self-service portal and a good security posture
Policies enabled for self-service should have keywords attached, so that multiple search terms can direct to a single preferred result, without having to clutter the description field. The new remote support tool is still lacking features compared to other industry solutions. There is no built-in functionality for tracking changes over time for multiple devices. All patch reporting is only a current snapshot. The password management tools are fairly outdated. The web console (GUI) is slow with maddening UI/UX inconsistencies.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For our clients, the conditional access feature along with different compliance policies that they can set is valuable."
"The ability to push applications on devices is valuable. You do not have to manually install applications one by one. If you like to use ten different applications, you do not have to manually go and download them one by one. Intune can compile a package for you, and then you can just push them from the admin center."
"It is a comprehensive security solution that not only controls access to enterprise resources but also tracks and prevents unauthorized access, ensuring the protection of sensitive data and preventing potential data loss scenarios."
"Microsoft Intune has been a time saver and reduces the time and effort IT admins have to invest."
"The dashboards, the security, and the customization capabilities work very well for us."
"Autopilot is the most valuable feature."
"One of our clients migrated the model workplace based on Intune, achieving a 78 percent cost reduction, which is quite a lot."
"The stability of Microsoft Intune is ten out of ten."
"The user interface is user-friendly."
"The most valuable feature is that everything is in one place, which makes it easy to manage."
"The company provides great customer service."
"The most valuable features of MobileIron UEM are tunneling and enterprise integration."
"It's effective in what it is able to achieve and it's easy to use."
"It's a scalable product."
"We have been able to successfully manage applications and inventory within our machines."
"Jamf Pro is the only product we can use at the moment because they are ahead of their competitors in zero-touch deployment for the end-user. Jamf Pro has a self-service feature that has helped us minimize our support cases. That's a feature the customers like very much."
"The Automated Device Enrolment is great!"
"Integration with Apple's DEP program and the ability to image systems quickly and efficiently is one of the best features. I use Jamf Pro to push out remote access tools that allow us to help our users with issues that require more "hands-on" than only MDM can provide, which is nice as well."
"Jamf cut the time it takes to deploy a new machine to a new user."
"One of the most valuable features is the ability to apply apply granular level restrictions to our machines, making them easy to manage remotely from the backend."
"We found the initial setup to be simple."
 

Cons

"Due to the abundance of features, there's a lot to organize, which makes managing and setting up the solution challenging. The setup is immense, and it would be good to see improvement in this area."
"The solution's app deployment needs to be improved."
"I would like to see the ability to deploy custom packages as a Windows 64-bit package, as opposed to the Windows 32-bit, which is the only one available now."
"I would like to see better integration with Microsoft."
"The security aspect could be more effective."
"A more incisive reporting tool with automated progress updates and graphical representation would be beneficial, as the current manual method lacks efficiency and visual clarity."
"I think that there is room for improvement with the reporting. If this is done, it will be a better product."
"Having a dedicated configuration server that assists in modifying the configuration service, and creating personalized structures, interfaces, and web services could enhance usability."
"MobileIron UEM could improve the monitoring of devices."
"The interface is complicated and not very easy to use."
"The integration between the MobileIron and Advanced Neurons isn't completely in sync, and we're still working on that."
"UI needs an upgrade, feels very outdated."
"We would like the initial setup to be simpler."
"The patching can definitely use a little bit of improvement. They should make it a little bit more automated."
"There's only one thing that I would like to see improved. It's potentially being worked on right now, actually. That is the ability to provide remote support access to use those devices. I'd like it to work in a similar manner to Desktop Central or other solutions like Team Viewer."
"The list of applications for patch management isn't sufficient."
"I think it would be best if Jamf had support tiers."
"The product is pretty good as-is, but if anything could be improved I would say the UI could perhaps be a bit simpler. A mobile app to complement the web-based version, to perform specific tasks, would be nice to have - a good example of what I mean is the "Pulseway" MDM for Windows, they have a very useful and user-friendly mobile app."
"The integrated patch feature is good but needs some tweaking."
"The cheaper Jamf School is also a product that has been acquired and decked out to meet more educational needs for a good price. Some features of Jamf School aren't (yet?) available in Jamf Pro and for educational users/customers of Jamf Pro, it would beneficial to have these available in the Pro version too."
"Jamf could improve versioning as in outright blocking OS upgrades OR improving maintaining every application’s update feature. As of now, only some apps, like Flash, have managed updates."
 

Pricing and Cost Advice

"Intune is inexpensive. It also comes bundled in some Office 365 licenses, so you can choose to purchase it separately or as a package."
"The product is expensive."
"The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
"The cost of the license and the features are justified for myself as a technical person."
"There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
"The pricing needs improvement."
"Our enterprise agreement includes Microsoft Intune at no additional cost."
"It's affordable for the protection it gives. There are no additional costs."
"The price of MobileIron UEM is very good."
"My impression is that MobileIron is very expensive."
"Jamf is quite up there. It wasn't the cheapest solution, but it's reasonable. Apigee was cheaper than Jamf."
"Don’t go into a sales call without knowing all the details of your system because Jamf has a ton of tools outside of Jamf Pro to offer and knowing them ahead of time is a must."
"Licensing cost is dependent on the footprint and foreseen growth."
"The setup is pricey upfront for support and setup."
"This product is surely worth the cost of implementation."
"The only thing that is kicking us a bit is the rand to the dollar exchange rate. It is priced in dollars. Every time the rand goes worse, it just costs more. I would rate it a four out of five in terms of pricing because it is very unpredictable because of the rand to the dollar exchange rate."
"The cost of any licensing is certainly outweighed by the time saved from manually managing Apple devices."
"If you have the in-house capability to support Jamf, then paying for onboarding / JumpStart training is a no brainer."
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Top Industries

By visitors reading reviews
Educational Organization
26%
Computer Software Company
11%
Financial Services Firm
7%
Government
6%
Educational Organization
32%
Financial Services Firm
10%
Computer Software Company
9%
Manufacturing Company
7%
Educational Organization
43%
Computer Software Company
9%
Financial Services Firm
6%
University
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What are the differences between MobileIron UEM and Microsoft Intune?
MobileIron UEM and Microsoft Intune are both Unified Endpoint Management (UEM) solutions, but they have differences: ...
Which solution do you prefer: Matrix42 Enterprise Mobility Management or Ivanti Neurons for MDM?
Both Matrix42 Enterprise Mobility Management (EMM) and Ivanti Neurons for MDM are enterprise mobility management (EMM...
What do you like most about Jamf Pro?
The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability...
What is your experience regarding pricing and costs for Jamf Pro?
Jamf Pro is considered a premium solution, and pricing can be a significant factor, especially in price-sensitive mar...
What needs improvement with Jamf Pro?
Jamf Pro should be standardized into one MDM product to make it more affordable and accessible. The App packaging pro...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
MobileIron UEM, MobileIron Unified Endpoint Management, MobileIron EMM, MobileIron Enterprise Mobility Management
JAMF Software Casper Suite
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Frontier Airlines
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Find out what your peers are saying about Ivanti Neurons for MDM vs. Jamf Pro and other solutions. Updated: November 2022.
831,158 professionals have used our research since 2012.