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Ivanti Neurons for MDM vs Jamf Pro comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
358
Ranking in other categories
Configuration Management (2nd), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Ivanti Neurons for MDM
Average Rating
7.2
Reviews Sentiment
4.5
Number of Reviews
8
Ranking in other categories
Unified Endpoint Management (UEM) (13th)
Jamf Pro
Average Rating
9.4
Reviews Sentiment
6.2
Number of Reviews
110
Ranking in other categories
Mobile Device Management (MDM) (1st), Enterprise Mobility Management (EMM) (4th), AI Customer Experience Personalization (9th)
 

Mindshare comparison

Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Ivanti Neurons for MDM3.2%
Microsoft Intune22.3%
Workspace ONE UEM10.5%
Other64.0%
Unified Endpoint Management (UEM)
Mobile Device Management (MDM) Mindshare Distribution
ProductMindshare (%)
Jamf Pro12.7%
NinjaOne7.4%
Microsoft 365 Business5.5%
Other74.4%
Mobile Device Management (MDM)
 

Featured Reviews

Varun Mehra - PeerSpot reviewer
collaboration support engineer at a retailer with 11-50 employees
Centralized device management has transformed security and streamlined remote provisioning
One area where Microsoft Intune can improve is the user interface. Sometimes the portal feels a bit complex and not very intuitive, especially for new users, and it can take time to find specific settings. Another point is troubleshooting. While logs are available, the diagnostic policies and sync issues can still be time-consuming and not very straightforward. I also feel that reporting could be more detailed and customizable. The built-in reports are helpful, but for deeper insights, I often need to rely on additional tools. Overall, it is a strong solution, but improving usability and troubleshooting experience would make it even better. While Microsoft Intune works very well within the Microsoft ecosystem, the integration of some third-party tools could be smoother and require less customization. Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected. In terms of features, I think more advanced automation and built-in remediation options would be helpful since common issues can be fixed automatically without manual intervention.
ME
Manager, Information Technology Support at FEFundInfo
Seamless provisioning and application deployment enhance workflow, yet enhancements in asset and software spend management roles are acknowledged
The zero-touch capability where you can install all the business applications and deliver the laptop to the user, who just needs to log on to complete everything without any human intervention, are the best features in Ivanti Neurons for MDM. We have security features, patch management, compliance reports, and dashboards integrated within Ivanti.
Mohd Javed Khan - PeerSpot reviewer
Lead Senior Consultant at Truglobal
Has supported centralized management of all Apple devices while ensuring high security and compliance
I have not encountered many areas for improvement, but there are feature requests submitted to Jamf Pro for reporting purposes that they are working on. Jamf Pro continues to increase its capabilities. One improvement I would recommend is integrating Jamf Setup Manager as an inbuilt feature. Currently, it is a separate tool that needs to be installed and integrated with Jamf Pro. Having zero-touch capability as an inbuilt feature would eliminate the need to work with scripts and configurations. The pricing of Jamf Pro is relatively high. Jamf Pro does not have a fixed price for all organizations. Based on my experience, they offer discounts inconsistently. Due to the high pricing, many organizations are moving to InTune and Workspace ONE. There are many other tools in the market for Mac OS device management, such as ScaleFusion, Addigy, and Kandji. Small organizations are moving to these alternatives, and larger organizations with fewer security concerns are moving to InTune. Despite being expensive, I still rate Jamf Pro highly because of its security features and comprehensive management capabilities for Mac OS devices.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The Autopilot feature is the most valuable because it saves significant time on managing devices."
"I like that it's very good and very simple. I found that we just needed to have a proper subscription for an Intune tenant, and from the subscription, if we have the right role assigned, like the global admin role or the owner role, we can use Microsoft cloud resources. With the help of that, we can do many things like setting up Microsoft Intune in the cloud to create our virtual machines. All these can be done, and the steps are very simple. I really liked it. I like features like Windows Auto-Enrollment. I like it very much because whenever you supply it to the end-user, it will be ready to use immediately. The end-user only needs to provide the user credentials, and then they are good to go. I also really like Cloud PC, which was recently launched on Azure."
"It's really easy to access."
"For our clients, the conditional access feature along with different compliance policies that they can set is valuable."
"Intune is a good product for UEM, which is helpful for Windows 10 management."
"Microsoft Tech Support is good, providing solid support."
"Without Microsoft Intune, it would be extremely challenging, if not impossible, for a large company to send out computers to users and have them set up and ready to use right out of the box in a remote location."
"Intune's integration with Defender and other security solutions is valuable because it offers a view into different security vulnerabilities and enables us to secure them more effectively."
"The most valuable feature is that everything is in one place, which makes it easy to manage."
"The solution is good, it's effective in what it is able to achieve and it's easy to use."
"The products are quite good when they are operational."
"It's effective in what it is able to achieve and it's easy to use."
"The most valuable feature is that everything is in one place, which makes it easy to manage."
"The company provides great customer service."
"The user interface is user-friendly."
"The most valuable features of MobileIron UEM are tunneling and enterprise integration."
"I can add policies, configuration profiles, patch management, and smart group membership to one single view, and this is very helpful at a glance."
"If you want to manage macOS devices in your enterprise and want to make it as easy for the user as well as for the administrators, you should use the DEP with Jamf Pro."
"I am most excited about a feature that is called User-Initialed Enrollment."
"Jamf Pro has allowed us to make sure settings for our devices are easily installed so our end-users don't need to worry about a significant amount of steps for setup. We also use this to send applications to devices."
"Having one solution which replaced all those other moving parts has been a godsend."
"Jamf is the best available MDM solution for Apple devices and there is no comparison in the market."
"We could not do the scale and the consistency of support without Jamf."
"Jamf simplified our deployment during our hand out events in the fall."
 

Cons

"They should improve its compatibility with other operating systems such as iOS and Linux. It supports Linux but they still need to work on the iOS part."
"When Microsoft Intune is used with different android devices it does not always work as it is supposed to."
"If you're looking forward to deficiency, I'd say that the Endpoint Manager support at the lower levels is poor."
"For additional functionality, I suggest that Microsoft could expand on asset management. Since the platform is there, they could develop it into a full-fledged asset management system."
"Intune is not the most user-friendly mobile device management platform available."
"I would like some integration with the Microsoft reporting platform Power BI."
"It is not very stable. Sometimes, it works instantly, and sometimes, something goes wrong, and you get stuck there."
"There are some issues using the solution with macOS and iOS, and it offers limited granular control with them. Intune works better on Windows and Android."
"MobileIron UEM could improve the monitoring of devices."
"MobileIron UEM could improve the monitoring of devices."
"The disadvantage in connection with Windows devices is that the pushing of policies takes some time."
"The interface is complicated and not very easy to use."
"The release of new versions often goes in the wrong direction with Ivanti."
"It was not an easy initial setup for us. It was a bit difficult and not really straightforward."
"I also found the UI to be quite complicated to work with, so it takes quite a bit of time to train any new staff and to get them to understand how the solution works."
"The integration between the MobileIron and Advanced Neurons isn't completely in sync, and we're still working on that."
"The self Service UI needs some real improvement; they recently revamped the app, but I don't know if those changes have been for the better."
"An in-house chat room would be a great way to communicate with your team when you aren't physically present with them."
"I would like to see Jamf add more training tutorials and documentation."
"The solution only makes sense if you have a lot of macOS products in your company."
"Every once in a blue moon, we wind up with a rarely-seen superbug that takes support weeks to months to solve."
"I can only say that I would love to see a more customizable dashboard."
"It will be very helpful if we could restore users after they have been removed from Jamf because I have some cases of deleting a computer before unlocking it."
"The technical support for this solution is not that good."
 

Pricing and Cost Advice

"It is reasonable. When you have Microsoft 365 E3 or E5 license, it is already licensed in that license. So, you could say it is free."
"Its price is quite okay. I wish they provide certain additional features with the same license."
"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"Cost is not my department, but the product is included in the E5 license that we already pay for every user, so no additional cost is incurred."
"I have no comment on pricing of the solution."
"Its price is fair. It's a normal price. It isn't too expensive or too cheap."
"Any bundle package, such as Security E3, covers multiple things, such as AAP, BitLocker, etc. If you go for them individually, they would be more expensive. Bundling makes the price more attractive and competitive."
"It's affordable. In comparison to the competitors, the price depends on what features you need from Intune, but it's affordable. There are no hidden costs, but there are some features that go for a premium price. Those are the add-ons for which you have to pay extra."
"My impression is that MobileIron is very expensive."
"The price of MobileIron UEM is very good."
"Don’t go into a sales call without knowing all the details of your system because Jamf has a ton of tools outside of Jamf Pro to offer and knowing them ahead of time is a must."
"It would be beneficial if it could be reduced slightly."
"Jamf Pro is on the expensive side and could be slightly cheaper."
"With respect to pricing, Jamf Pro is the better bet."
"The price of this solution is a bit high but it is worth the money for the features. There is an annual license for the use of this solution."
"The licensing costs for this solution are high."
"The setup cost is in the training, which is the most important step of your journey."
"JumpStart is available at an additional cost."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
Financial Services Firm
14%
Computer Software Company
8%
Manufacturing Company
8%
Comms Service Provider
8%
Media Company
11%
Financial Services Firm
11%
Computer Software Company
9%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise59
Large Enterprise181
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise3
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise41
Large Enterprise64
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for MobileIron UEM?
The pricing is comparable to Microsoft Intune, but Ivanti Neurons for MDM offers many features and innovation.
What needs improvement with MobileIron UEM?
Windows devices could be improved, as we are more familiar with client-managed devices where we install the applicati...
What is your primary use case for MobileIron UEM?
We are working with MDM requirements for major purposes alongside other products including mobile application managem...
What is your experience regarding pricing and costs for Jamf Pro?
My experience with pricing, setup cost, and licensing for Jamf Pro was good compared to other service providers.
What needs improvement with Jamf Pro?
I would still say that Jamf Pro's automated patch management requires development and improvement. Patch deployment c...
What is your primary use case for Jamf Pro?
My main use cases for Jamf Pro involve it being the greatest MDM solution for Apple devices, whether iOS, macOS, or t...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
MobileIron UEM, MobileIron Unified Endpoint Management, MobileIron EMM, MobileIron Enterprise Mobility Management
JAMF Software Casper Suite
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Frontier Airlines
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Find out what your peers are saying about Ivanti Neurons for MDM vs. Jamf Pro and other solutions. Updated: November 2022.
894,807 professionals have used our research since 2012.