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Ivanti Neurons for MDM vs Jamf Pro comparison

Sponsored
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
351
Ranking in other categories
Configuration Management (2nd), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Ivanti Neurons for MDM
Average Rating
7.2
Reviews Sentiment
4.5
Number of Reviews
8
Ranking in other categories
Unified Endpoint Management (UEM) (13th)
Jamf Pro
Average Rating
9.4
Reviews Sentiment
6.2
Number of Reviews
110
Ranking in other categories
Mobile Device Management (MDM) (1st), Enterprise Mobility Management (EMM) (4th), AI Customer Experience Personalization (9th)
 

Mindshare comparison

Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Ivanti Neurons for MDM3.2%
Microsoft Intune22.3%
Workspace ONE UEM10.5%
Other64.0%
Unified Endpoint Management (UEM)
Mobile Device Management (MDM) Mindshare Distribution
ProductMindshare (%)
Jamf Pro12.7%
NinjaOne7.4%
Microsoft 365 Business5.5%
Other74.4%
Mobile Device Management (MDM)
 

Featured Reviews

Varun Mehra - PeerSpot reviewer
Collaboration Support Engineer at a retailer with 11-50 employees
Centralized device management has transformed security and streamlined remote provisioning
One area where Microsoft Intune can improve is the user interface. Sometimes the portal feels a bit complex and not very intuitive, especially for new users, and it can take time to find specific settings. Another point is troubleshooting. While logs are available, the diagnostic policies and sync issues can still be time-consuming and not very straightforward. I also feel that reporting could be more detailed and customizable. The built-in reports are helpful, but for deeper insights, I often need to rely on additional tools. Overall, it is a strong solution, but improving usability and troubleshooting experience would make it even better. While Microsoft Intune works very well within the Microsoft ecosystem, the integration of some third-party tools could be smoother and require less customization. Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected. In terms of features, I think more advanced automation and built-in remediation options would be helpful since common issues can be fixed automatically without manual intervention.
ME
Manager, Information Technology Support at FEFundInfo
Seamless provisioning and application deployment enhance workflow, yet enhancements in asset and software spend management roles are acknowledged
The zero-touch capability where you can install all the business applications and deliver the laptop to the user, who just needs to log on to complete everything without any human intervention, are the best features in Ivanti Neurons for MDM. We have security features, patch management, compliance reports, and dashboards integrated within Ivanti.
Mohd Javed Khan - PeerSpot reviewer
Lead Senior Consultant at Truglobal
Has supported centralized management of all Apple devices while ensuring high security and compliance
I have not encountered many areas for improvement, but there are feature requests submitted to Jamf Pro for reporting purposes that they are working on. Jamf Pro continues to increase its capabilities. One improvement I would recommend is integrating Jamf Setup Manager as an inbuilt feature. Currently, it is a separate tool that needs to be installed and integrated with Jamf Pro. Having zero-touch capability as an inbuilt feature would eliminate the need to work with scripts and configurations. The pricing of Jamf Pro is relatively high. Jamf Pro does not have a fixed price for all organizations. Based on my experience, they offer discounts inconsistently. Due to the high pricing, many organizations are moving to InTune and Workspace ONE. There are many other tools in the market for Mac OS device management, such as ScaleFusion, Addigy, and Kandji. Small organizations are moving to these alternatives, and larger organizations with fewer security concerns are moving to InTune. Despite being expensive, I still rate Jamf Pro highly because of its security features and comprehensive management capabilities for Mac OS devices.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This product allows us to restrict users who have access to the system, or to Office 365."
"The dashboards, the security, and the customization capabilities work very well for us."
"The most valuable feature of Microsoft Intune is having all our devices compliant with our policies."
"One valuable feature of Microsoft Intune is the enrollment process, which is user-based, making it easier to manage compared to AirWatch."
"With on-premises Active Directory, the main challenge was that we had no control when a user was working from home. We didn't know what exactly a user was doing and whether the AV was up to date or not. Intune provides better control of their machines."
"Once it is well integrated with the rest of the environment, it makes everything easy."
"If a client is using a lot of Microsoft, it's a great product to have."
"The biggest asset is the range of device management options available with Intune, whether it is a Windows device, a Linux device, a Mac device, or mobile devices."
"The user interface is user-friendly."
"It's effective in what it is able to achieve and it's easy to use."
"The products are quite good when they are operational."
"The most valuable feature is that everything is in one place, which makes it easy to manage."
"The most valuable features of MobileIron UEM are tunneling and enterprise integration."
"We have very good technical support; when we had big issues, the support was fantastic, I have nothing to complain about, and it was important for us to have that level of security from the company."
"MobileIron UEM is a scalable solution."
"The solution is good, it's effective in what it is able to achieve and it's easy to use."
"Jamf Pro has allowed us to make sure settings for our devices are easily installed so our end-users don't need to worry about a significant amount of steps for setup."
"Zero-touch deployment is the most valuable feature because many organizations have employees working from home. This feature allows devices to be configured and ready for use without needing physical handling by IT staff, making it important for remote work environments."
"The very first thing is that it provided a way to manage all of the unmanaged macOS devices across the globe, which was achieved through Jamf Pro Cloud."
"The action and trigger is the main thing for us. We like the kind of repetitive script which we can use there."
"Being able to push out elevation policies to users on an Adhoc basis helps us when users are not in the office."
"Jamf Pro centralizes management for all corporate Apple devices, and Jamf Self Service has helped us eliminate unnecessary help tickets."
"The Self Service feature, which allows us to make apps available to our staff and students was essential."
"The self-service is awesome for empowering end-users, especially if you don't allow admin rights."
 

Cons

"The policies we had in SCCM and AD offered features that are missing from Microsoft Intune."
"They should improve its compatibility with other operating systems such as iOS and Linux. It supports Linux but they still need to work on the iOS part."
"Onboarding of endpoint devices is not straightforward. The onboarding process was a little heavier than I thought it would be."
"There can be more logs. I do not have any other requirements."
"Microsoft Intune lacks the ability to provide seamless remote assistance or remote control."
"The only drawback or challenge is that it does not support server deployment."
"The interface can be a bit complex to set up initially, so a simpler interface would really help."
"I'd like to see an ability to deploy more ways of management, managing devices and processing the policies."
"My impression is that MobileIron is very expensive."
"UI needs an upgrade, feels very outdated."
"MobileIron UEM could improve the monitoring of devices."
"The release of new versions often goes in the wrong direction with Ivanti."
"I also found the UI to be quite complicated to work with, so it takes quite a bit of time to train any new staff and to get them to understand how the solution works."
"The interface is complicated and not very easy to use."
"The MDM, asset management, and software spend management are areas that could have more improvement in Ivanti Neurons for MDM."
"It was not an easy initial setup for us. It was a bit difficult and not really straightforward."
"I would like to see either a report section or an integration with a new reporting module to allow us to pull real metrics from the system easily."
"I would like to see tighter integration with Jamf Protect in the future releases of Jamf Pro."
"The ability to ask a device to run a policy regularly would be a real advantage."
"I would like to see more features for application patch management."
"This solution would benefit from more focus on Self Service, such as Office 365 and GSuite integration."
"We had some issues with its integration with other products, such as Intune. There were some issues with the way you have to register your device into Intune."
"Jamf doesn't make the Cloud file system visible so there are rare occasions where the local repository and Cloud repository get out of sync."
"There should be an option for exporting the data for reporting purposes so that we can give that to the higher-ups, such as CIO. We should be able to see bar graphs and charts on different data points. It would be great to have a good reporting tool to look at, for example, data points of how many versions of Adobe Acrobat we have in our environment in a bar graph or pie chart. They don't have anything like that. There is an application called Tableau Reader, which does statistics, and you can put a statistical or analytical aspect in there to extract data and share it on a graph or a pie chart. Such a tool would be great."
 

Pricing and Cost Advice

"With our standard E5 agreement with Microsoft, there have been no pricing concerns. Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs."
"If you're subscribing to Premium or E3, there are no additional costs for Intune, it's included."
"Every customer used to purchase licenses based on their needs."
"If you're ever going to buy an Office 365 environment, then pricing is reasonable given all that it does, but if you're not, then you might find the pricing expensive."
"I rate Intune an eight out of ten for affordability. It's bundled with the 365 licensing, which is competitive overall."
"The price could be better."
"Its licensing model is not complex, but it is very expensive compared to other solutions. They can bring more models and reduce the pricing. They should allow customers to select the features they want and price it accordingly."
"Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
"My impression is that MobileIron is very expensive."
"The price of MobileIron UEM is very good."
"The cost of any licensing is certainly outweighed by the time saved from manually managing Apple devices."
"Cloud is worth the small increase in price, but make the switch before you need it, and not during a global pandemic."
"JumpStart is available at an additional cost."
"The cost of Jamf is certainly worth the investment."
"The licensing costs for this solution are high."
"Licensing cost is dependent on the footprint and foreseen growth."
"They have a standard pricing model which they follow, and it's global."
"Depending on how much support you require, it might make sense to add that to the licensing agreement."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
Financial Services Firm
14%
Computer Software Company
9%
Manufacturing Company
8%
Comms Service Provider
7%
Financial Services Firm
11%
Media Company
11%
University
9%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business143
Midsize Enterprise57
Large Enterprise170
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise3
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise41
Large Enterprise64
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for MobileIron UEM?
The pricing is comparable to Microsoft Intune, but Ivanti Neurons for MDM offers many features and innovation.
What needs improvement with MobileIron UEM?
Windows devices could be improved, as we are more familiar with client-managed devices where we install the applicati...
What is your primary use case for MobileIron UEM?
We are working with MDM requirements for major purposes alongside other products including mobile application managem...
What is your experience regarding pricing and costs for Jamf Pro?
My experience with pricing, setup cost, and licensing for Jamf Pro was good compared to other service providers.
What needs improvement with Jamf Pro?
I would still say that Jamf Pro's automated patch management requires development and improvement. Patch deployment c...
What is your primary use case for Jamf Pro?
My main use cases for Jamf Pro involve it being the greatest MDM solution for Apple devices, whether iOS, macOS, or t...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
MobileIron UEM, MobileIron Unified Endpoint Management, MobileIron EMM, MobileIron Enterprise Mobility Management
JAMF Software Casper Suite
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Frontier Airlines
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Find out what your peers are saying about Ivanti Neurons for MDM vs. Jamf Pro and other solutions. Updated: November 2022.
892,646 professionals have used our research since 2012.