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Ivanti Neurons for MDM vs Jamf Pro comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
247
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Ivanti Neurons for MDM
Average Rating
7.2
Reviews Sentiment
6.0
Number of Reviews
6
Ranking in other categories
Unified Endpoint Management (UEM) (16th)
Jamf Pro
Average Rating
9.6
Reviews Sentiment
8.1
Number of Reviews
107
Ranking in other categories
Mobile Device Management (MDM) (1st), Enterprise Mobility Management (EMM) (2nd)
 

Mindshare comparison

Unified Endpoint Management (UEM)
Mobile Device Management (MDM)
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Lorenzo Arcinue - PeerSpot reviewer
Feature-rich, easy to use, and has responsive technical support
We are working on the proof of concept for both MobileIron and Workspace ONE. We are only testing MobileIron and Workspace ONE. After that, we will decide which device to use. Workspace ONE by VMware Similarly, we will use MobileIron as a mobile device management tool, allowing us to manage our endpoints remotely. So far, we have not had any issues with VMware, and we have resolved some, if not all, of the issues. I have been testing with VMware Workspace ONE for the same amount of time as MobileIron UEM, three weeks. We are using the latest version, and it is deployed on a public cloud. The cloud provider is VMware. I have also been working with Google Chrome. Google Workspace is an email production tool provided by Google. We don't have a firewall because we're in the cloud right now. We have no on-premises network and all of our systems are hosted in the cloud.
Pete C - PeerSpot reviewer
Customizable with a self-service portal and a good security posture
Policies enabled for self-service should have keywords attached, so that multiple search terms can direct to a single preferred result, without having to clutter the description field. The new remote support tool is still lacking features compared to other industry solutions. There is no built-in functionality for tracking changes over time for multiple devices. All patch reporting is only a current snapshot. The password management tools are fairly outdated. The web console (GUI) is slow with maddening UI/UX inconsistencies.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Implementing Microsoft Intune has provided a more streamlined and consistent method for device management across our multiple domains, effectively consolidating our administrative efforts."
"We have one MDM that works with Windows, iOS, and Android."
"Stable product that's easy to set up compared to other MDM products."
"The initial setup is not overly complex or difficult."
"Autopilot is the most valuable feature."
"The one feature we find most useful is the Mobile Application Manager. There are two types, we have the complete MDM and the Mobile Application Manager(MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company detail on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."
"Its protection policies are most valuable. It protects mobile devices as well as individual apps. It is pretty scalable, and its documentation is also pretty good. It is also pretty straightforward to deploy."
"It is a very helpful solution."
"The most valuable features of MobileIron UEM are tunneling and enterprise integration."
"The products are quite good when they are operational."
"The most valuable feature is that everything is in one place, which makes it easy to manage."
"The user interface is user-friendly."
"The products are quite good when they are operational."
"It's effective in what it is able to achieve and it's easy to use."
"The company provides great customer service."
"Jamf cut the time it takes to deploy a new machine to a new user."
"As an administrator, I really love the integration with Apple Business Manager."
"The zero-day support regarding new Apple hardware and Apple operating systems is very good."
"Self Service empowers the user and allows them to install the software they need when they need it."
"Automated Device Enrollment workflows are great for zero-touch deployments, vital in the current global context. With Automated Device Enrollment workflows, we can deploy new Apple devices directly to end-users without help from the IT support team."
"The ease of use and access allows us to manage all of our devices collaboratively."
"There is support for Apple updates from day one. Jamf works closely with Apple, so they are ready to support new updates whenever Apple pushes them."
"I found that automated enrollment is very powerful because you can bring standardization to the environment."
 

Cons

"Although Intune is from the same provider, its integration with other Microsoft products, like Microsoft Defender or Microsoft Purview, could be improved."
"The main disadvantage seen today is regarding Linux clients. We have a lot of development resources that have Linux on their clients, and we can't manage them on the same platform, as we do with other clients such as macOS and Windows. So, it should have support for Linux clients. It should also have better support for macOS."
"Intune needs to incorporate more tools to reduce the number of third-party applications we rely on."
"Integration with Mac devices requires some improvement."
"I would like to see better integration with Microsoft."
"They should make it easier to order it, however, that's generally true for everything from Microsoft."
"Microsoft Intune lacks the ability to provide seamless remote assistance or remote control."
"The most significant challenge is reporting and monitoring. The reporting accuracy for deploying applications and all aspects of Intune needs to be improved."
"UI needs an upgrade, feels very outdated."
"The integration between the MobileIron and Advanced Neurons isn't completely in sync, and we're still working on that."
"The release of new versions often goes in the wrong direction with Ivanti."
"The release of new versions often goes in the wrong direction with Ivanti. The test team or the testing procedures are flawed because they release new versions with numerous basic issues."
"The interface is complicated and not very easy to use."
"MobileIron UEM could improve the monitoring of devices."
"We would like the initial setup to be simpler."
"I'd like to see Jamf add Unified Endpoint Management, but it's not going to happen. It's too complex. We tried that for so many years, and no one can do this for Windows and macOS. It can be done with iOS, but that's not the case here. If you want device management for a real laptop operating system, you need two systems. They're very different."
"The reporting with PowerBI could be improved."
"It will be very helpful if we could restore users after they have been removed from Jamf because I have some cases of deleting a computer before unlocking it."
"Technical support is in need of improvement."
"The cheaper Jamf School is also a product that has been acquired and decked out to meet more educational needs for a good price. Some features of Jamf School aren't (yet?) available in Jamf Pro and for educational users/customers of Jamf Pro, it would beneficial to have these available in the Pro version too."
"I would like to see Jamf add more training tutorials and documentation."
"Inventory reporting could be better, however, that is already slated to improve with some of the new features Apple has announced in WWDC 2022."
"If I had to suggest an area of improvement would be the UI. It can be very all over the place and complex."
 

Pricing and Cost Advice

"This cost is approximately $30 USD per user per month."
"I liked the tool's pricing until P2 came into effect. I am unsure about the current value versus the cost of the new licensing model."
"It's affordable. It's cheaper if you have an Office 365, E5, or E3 subscription because everything is there."
"I rate Intune an eight out of ten for affordability. It's bundled with the 365 licensing, which is competitive overall."
"Microsoft Intune is included in the E5 license at no additional cost."
"Microsoft Intune is moderately priced. There is a monthly license required to use the solution and it is approximately eight dollars per month."
"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
"My impression is that MobileIron is very expensive."
"The price of MobileIron UEM is very good."
"Licensing cost is dependent on the footprint and foreseen growth."
"The setup is pricey upfront for support and setup."
"I think it pays for itself to let Jamf host the server."
"The cost of any licensing is certainly outweighed by the time saved from manually managing Apple devices."
"The price difference between Jamf Pro and VMware Workspace One is not very much, but when counting the cost of my time, Jamf Pro is clearly much better."
"The cost of Jamf is certainly worth the investment."
"JumpStart looks a little bit pricey; however, it is worth every penny."
"If you have the in-house capability to support Jamf, then paying for onboarding / JumpStart training is a no brainer."
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Top Industries

By visitors reading reviews
Educational Organization
24%
Computer Software Company
11%
Financial Services Firm
7%
Manufacturing Company
7%
Educational Organization
29%
Financial Services Firm
11%
Computer Software Company
10%
Government
6%
Educational Organization
42%
Computer Software Company
9%
Financial Services Firm
6%
University
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for MobileIron UEM?
This is not a cheap solution. I do not have exact pricing information as I am not responsible for this aspect.
What needs improvement with MobileIron UEM?
The release of new versions often goes in the wrong direction with Ivanti. The test team or the testing procedures ar...
What advice do you have for others considering MobileIron UEM?
My rating for the overall solution is six out of ten.
What do you like most about Jamf Pro?
The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability...
What is your experience regarding pricing and costs for Jamf Pro?
The pricing structure is one of the cons. However, the licensing model is simple and easy to manage from an MSP persp...
What needs improvement with Jamf Pro?
The biggest area for improvement is the price and the structure of Jamf's onboarding process, especially the mandator...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
MobileIron UEM, MobileIron Unified Endpoint Management, MobileIron EMM, MobileIron Enterprise Mobility Management
JAMF Software Casper Suite
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Frontier Airlines
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Find out what your peers are saying about Ivanti Neurons for MDM vs. Jamf Pro and other solutions. Updated: November 2022.
845,040 professionals have used our research since 2012.