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Ivanti Neurons for MDM vs Jamf Pro comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
321
Ranking in other categories
Configuration Management (2nd), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Ivanti Neurons for MDM
Average Rating
7.2
Reviews Sentiment
4.5
Number of Reviews
8
Ranking in other categories
Unified Endpoint Management (UEM) (15th)
Jamf Pro
Average Rating
9.4
Reviews Sentiment
6.2
Number of Reviews
110
Ranking in other categories
Mobile Device Management (MDM) (1st), Enterprise Mobility Management (EMM) (4th), AI Customer Experience Personalization (6th)
 

Mindshare comparison

Unified Endpoint Management (UEM) Market Share Distribution
ProductMarket Share (%)
Ivanti Neurons for MDM3.2%
Microsoft Intune26.0%
Workspace ONE UEM11.3%
Other59.5%
Unified Endpoint Management (UEM)
Mobile Device Management (MDM) Market Share Distribution
ProductMarket Share (%)
Jamf Pro13.5%
NinjaOne7.5%
BMC Helix Client Management5.9%
Other73.1%
Mobile Device Management (MDM)
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
ME
Manager, Information Technology Support at FEFundInfo
Seamless provisioning and application deployment enhance workflow, yet enhancements in asset and software spend management roles are acknowledged
The zero-touch capability where you can install all the business applications and deliver the laptop to the user, who just needs to log on to complete everything without any human intervention, are the best features in Ivanti Neurons for MDM. We have security features, patch management, compliance reports, and dashboards integrated within Ivanti.
Mohd Javed Khan - PeerSpot reviewer
Lead Senior Consultant at Truglobal
Has supported centralized management of all Apple devices while ensuring high security and compliance
I have not encountered many areas for improvement, but there are feature requests submitted to Jamf Pro for reporting purposes that they are working on. Jamf Pro continues to increase its capabilities. One improvement I would recommend is integrating Jamf Setup Manager as an inbuilt feature. Currently, it is a separate tool that needs to be installed and integrated with Jamf Pro. Having zero-touch capability as an inbuilt feature would eliminate the need to work with scripts and configurations. The pricing of Jamf Pro is relatively high. Jamf Pro does not have a fixed price for all organizations. Based on my experience, they offer discounts inconsistently. Due to the high pricing, many organizations are moving to InTune and Workspace ONE. There are many other tools in the market for Mac OS device management, such as ScaleFusion, Addigy, and Kandji. Small organizations are moving to these alternatives, and larger organizations with fewer security concerns are moving to InTune. Despite being expensive, I still rate Jamf Pro highly because of its security features and comprehensive management capabilities for Mac OS devices.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The feature I like the most is that we can perform remote tasks. If we want to retire or wipe out personal data or corporate data from a device, we can use Microsoft Intune remotely, and with the click of a button, data is removed automatically. Nothing needs to be done from the end-user side."
"The Advanced Endpoint Analytics in Microsoft Intune has improved and helps us proactively detect and remediate anomalies in endpoints."
"We are transforming our flat network by adopting different cloud solutions, and our own applications are hosted in the cloud. Intune ensures our security throughout our entire cloud-based system, improving our security posture."
"At the moment, Autopilot is the most valuable feature."
"Previously, SCCM was used as an on-premise solution for clients, but now they are moving to Microsoft Intune as a cloud solution with better security and functions."
"The ability to wipe data from and reset devices is one of the most important and valuable features. If a device is reported stolen, we can freeze it or wipe the data from it, preventing data leakage."
"This product offers an alternative solution to other UEM (Unified Endpoint Management) solutions."
"Microsoft integrated BitLocker and Active Directory into Intune, simplifying management."
"The most valuable features of MobileIron UEM are tunneling and enterprise integration."
"The user interface is user-friendly."
"The security features in Ivanti Neurons for MDM are very effective, which is why we have been distributing it for the past 15 years."
"The products are quite good when they are operational."
"The company provides great customer service."
"It's effective in what it is able to achieve and it's easy to use."
"The most valuable feature is that everything is in one place, which makes it easy to manage."
"The products are quite good when they are operational."
"The ease of use and access allows us to manage all of our devices collaboratively."
"For a dynamic MDM solution for macOS, I always recommend Jamf Pro."
"The most valuable feature is the self-service, which lets users install their preferred application instead of installing all applications and filling the machine with junk."
"The most valuable features are the Jamf agent and the API."
"There is also zero-day support to all new Apple OS."
"Jamf Pro is the industry-leading product in its class for managing Macs."
"Jamf Pro is the industry-leading product in its class for managing Macs."
"Jamf Pro allowed us to patch and manage endpoints while collecting log data to help improve operational efficiency."
 

Cons

"It would be beneficial to have a more straightforward understanding of Intune's capabilities, presented in a simplified manner."
"Microsoft Intune needs to support out of the box Apple Managed Device and Apple Business Managed Device with zero-touch deployment capabilities, which is something competitors provide."
"The tool's tunnel gateway is not very good, making it an area where improvements are required."
"It would be awesome if Microsoft opened their API so we could filter more properties. If we have to do anything outside of Intune that requires a third-party solution to talk back to it, we're very limited in what we can do. Trust your people. We promise not to break your stuff. Open it up just a tiny bit wider."
"The scalability could be improved, and like most other MDM products, Intune is good but not 100% there yet."
"Microsoft Intune could be improved by adding short video tutorials or direct links to Microsoft articles in the information button."
"Packages on different identity provider platforms that are not supported present challenges for package installation."
"Policy and app deployment should be faster, as it currently takes between minutes to hours to apply, with an average of one hour."
"The release of new versions often goes in the wrong direction with Ivanti. The test team or the testing procedures are flawed because they release new versions with numerous basic issues."
"We would like the initial setup to be simpler."
"The release of new versions often goes in the wrong direction with Ivanti."
"UI needs an upgrade, feels very outdated."
"The integration between the MobileIron and Advanced Neurons isn't completely in sync, and we're still working on that."
"The MDM, asset management, and software spend management are areas that could have more improvement in Ivanti Neurons for MDM."
"The disadvantage in connection with Windows devices is that the pushing of policies takes some time."
"The interface is complicated and not very easy to use."
"Jamf Pro could be improved by providing more out-of-the-box integration with other systems such as Active Directory, Single Sign-On (SSO) solutions, and other IT management tools."
"The product is pretty good as-is, but if anything could be improved I would say the UI could perhaps be a bit simpler. A mobile app to complement the web-based version, to perform specific tasks, would be nice to have - a good example of what I mean is the "Pulseway" MDM for Windows, they have a very useful and user-friendly mobile app."
"The response time for support could be significantly improved."
"I would still say that Jamf Pro's automated patch management requires development and improvement."
"A more modern UI in the next release will make the product absolutely perfect."
"I'd like to see Jamf add Unified Endpoint Management, but it's not going to happen. It's too complex. We tried that for so many years, and no one can do this for Windows and macOS. It can be done with iOS, but that's not the case here. If you want device management for a real laptop operating system, you need two systems. They're very different."
"The ability to ask a device to run a policy regularly would be a real advantage."
"For Windows, we have a reset option. We'd that option available for Mac."
 

Pricing and Cost Advice

"Most of our clients come to us with licensing already in place. On average, it costs $6 per device per month to add Intune to an Office 365 subscription, but I am not sure."
"Microsoft Intune's pricing is reasonable."
"I have no comment on pricing of the solution."
"Microsoft offers some licensing where it's included at no extra cost when customers are already using the licenses. In such a case, it's a really good value. If you have to buy the licensing for it, it's probably on par with other solutions. It isn't substantially more or less expensive. The great thing is that it is included in some of Microsoft's licensed packages. So, some customers don't have to spend additional money for it. Typically, most providers that support Intune do charge a management fee of some sort or some fee. Certainly, we're no exception."
"The pricing is competitive, but it is not cheap."
"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"The price is very reasonable."
"There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
"The price of MobileIron UEM is very good."
"My impression is that MobileIron is very expensive."
"We have signed a licensing contract for three years. There is an option to buy an annual license subscription, but we opted for three years as it came with a 25% or 30% discount."
"JumpStart looks a little bit pricey; however, it is worth every penny."
"If you have the in-house capability to support Jamf, then paying for onboarding / JumpStart training is a no brainer."
"The cost of any licensing is certainly outweighed by the time saved from manually managing Apple devices."
"Setup and licensing prices are getting to be too high."
"The price difference between Jamf Pro and VMware Workspace One is not very much, but when counting the cost of my time, Jamf Pro is clearly much better."
"The setup is pricey upfront for support and setup."
"The cost of this solution is expensive but worth it."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Manufacturing Company
10%
Financial Services Firm
9%
Government
8%
Financial Services Firm
14%
Computer Software Company
9%
Manufacturing Company
9%
Government
8%
Computer Software Company
10%
Media Company
10%
Financial Services Firm
9%
University
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business122
Midsize Enterprise48
Large Enterprise160
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise3
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise41
Large Enterprise64
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for MobileIron UEM?
The pricing is comparable to Microsoft Intune, but Ivanti Neurons for MDM offers many features and innovation.
What needs improvement with MobileIron UEM?
Windows devices could be improved, as we are more familiar with client-managed devices where we install the applicati...
What is your primary use case for MobileIron UEM?
We are working with MDM requirements for major purposes alongside other products including mobile application managem...
What is your experience regarding pricing and costs for Jamf Pro?
My experience with pricing, setup cost, and licensing for Jamf Pro was good compared to other service providers.
What needs improvement with Jamf Pro?
I would still say that Jamf Pro's automated patch management requires development and improvement. Patch deployment c...
What is your primary use case for Jamf Pro?
My main use cases for Jamf Pro involve it being the greatest MDM solution for Apple devices, whether iOS, macOS, or t...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
MobileIron UEM, MobileIron Unified Endpoint Management, MobileIron EMM, MobileIron Enterprise Mobility Management
JAMF Software Casper Suite
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Frontier Airlines
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Find out what your peers are saying about Ivanti Neurons for MDM vs. Jamf Pro and other solutions. Updated: November 2022.
883,026 professionals have used our research since 2012.