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Ivanti Neurons for MDM vs Jamf Pro comparison

Sponsored
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
358
Ranking in other categories
Configuration Management (2nd), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Ivanti Neurons for MDM
Average Rating
7.2
Reviews Sentiment
4.5
Number of Reviews
8
Ranking in other categories
Unified Endpoint Management (UEM) (13th)
Jamf Pro
Average Rating
9.4
Reviews Sentiment
6.2
Number of Reviews
110
Ranking in other categories
Mobile Device Management (MDM) (1st), Enterprise Mobility Management (EMM) (4th), AI Customer Experience Personalization (9th)
 

Mindshare comparison

Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Ivanti Neurons for MDM3.2%
Microsoft Intune22.3%
Workspace ONE UEM10.5%
Other64.0%
Unified Endpoint Management (UEM)
Mobile Device Management (MDM) Mindshare Distribution
ProductMindshare (%)
Jamf Pro12.7%
NinjaOne7.4%
Microsoft 365 Business5.5%
Other74.4%
Mobile Device Management (MDM)
 

Featured Reviews

Varun Mehra - PeerSpot reviewer
collaboration support engineer at a retailer with 11-50 employees
Centralized device management has transformed security and streamlined remote provisioning
One area where Microsoft Intune can improve is the user interface. Sometimes the portal feels a bit complex and not very intuitive, especially for new users, and it can take time to find specific settings. Another point is troubleshooting. While logs are available, the diagnostic policies and sync issues can still be time-consuming and not very straightforward. I also feel that reporting could be more detailed and customizable. The built-in reports are helpful, but for deeper insights, I often need to rely on additional tools. Overall, it is a strong solution, but improving usability and troubleshooting experience would make it even better. While Microsoft Intune works very well within the Microsoft ecosystem, the integration of some third-party tools could be smoother and require less customization. Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected. In terms of features, I think more advanced automation and built-in remediation options would be helpful since common issues can be fixed automatically without manual intervention.
ME
Manager, Information Technology Support at FEFundInfo
Seamless provisioning and application deployment enhance workflow, yet enhancements in asset and software spend management roles are acknowledged
The zero-touch capability where you can install all the business applications and deliver the laptop to the user, who just needs to log on to complete everything without any human intervention, are the best features in Ivanti Neurons for MDM. We have security features, patch management, compliance reports, and dashboards integrated within Ivanti.
Mohd Javed Khan - PeerSpot reviewer
Lead Senior Consultant at Truglobal
Has supported centralized management of all Apple devices while ensuring high security and compliance
I have not encountered many areas for improvement, but there are feature requests submitted to Jamf Pro for reporting purposes that they are working on. Jamf Pro continues to increase its capabilities. One improvement I would recommend is integrating Jamf Setup Manager as an inbuilt feature. Currently, it is a separate tool that needs to be installed and integrated with Jamf Pro. Having zero-touch capability as an inbuilt feature would eliminate the need to work with scripts and configurations. The pricing of Jamf Pro is relatively high. Jamf Pro does not have a fixed price for all organizations. Based on my experience, they offer discounts inconsistently. Due to the high pricing, many organizations are moving to InTune and Workspace ONE. There are many other tools in the market for Mac OS device management, such as ScaleFusion, Addigy, and Kandji. Small organizations are moving to these alternatives, and larger organizations with fewer security concerns are moving to InTune. Despite being expensive, I still rate Jamf Pro highly because of its security features and comprehensive management capabilities for Mac OS devices.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like how Intune deploys the policies and makes them customizable. You can deploy it through Intune and forget about it."
"It is quite policy-enabled, so you can build pretty much any policy to manage remote endpoints."
"The ability to send configurations to our systems is valuable, particularly as we don't have a regular Windows AD server. Our current environment doesn't have a Windows AD, which limits our ability to push GPOs. However, this is where the solution can step in and help us push policies."
"Implementing Microsoft Intune is easy."
"Microsoft Intune is easy to use, and it is able to enforce policies towards multiple devices. It is able to bring multiple classes of devices into the same security posture. I found that very useful."
"Intune device restriction policies enable me to enforce limitations on the device, like blocking the mobile camera or restricting the employees from using and inserting USB devices, including thumb drives and flash drives."
"It is helpful for managing devices anytime and any place without requiring dependency on the local networks."
"Our main use is Intune's management of mobile devices, like Android or iPhone devices. The application performs quite well for both types. We successfully managed almost 3,000 endpoints."
"It's effective in what it is able to achieve and it's easy to use."
"The products are quite good when they are operational."
"The products are quite good when they are operational."
"The most valuable feature is that everything is in one place, which makes it easy to manage."
"The most valuable features of MobileIron UEM are tunneling and enterprise integration."
"The company provides great customer service."
"The security features in Ivanti Neurons for MDM are very effective, which is why we have been distributing it for the past 15 years."
"The user interface is user-friendly."
"My team use this solution to provide end-to-end support on our managed Mac fleet. This includes doing OS updates and upgrades, application deployments, configuration settings and outlining."
"I cannot see any need for additional features because the vendor is very Apple-focused, and I don't know of anything that can't be managed using Jamf Pro."
"We could not do the scale and the consistency of support without Jamf."
"The features that have been the most life-saving for us are pre-stage enrollments and self-service."
"The Smart Groups have been very beneficial for quick reporting when a critical, out of cycle patch is required."
"It has made our day-to-day job so much easier since implementing Jamf Pro at our company."
"Configuration Profiles from Jamf Pro are awesome."
"Navigation is straightforward. It's not hard to create policies and manage the device. It's a lot simpler to create smart groups, view inventory, and see what the estate looks like."
 

Cons

"I think that there is room for improvement with the reporting. If this is done, it will be a better product."
"The security aspect could be more effective."
"Issues such as Windows 32 app failures occur frequently, and detailed manual detection rules are often necessary."
"Reporting can be better. Only global administrators can see detailed reports at the moment, and I don't want to use the global admin."
"The pricing could be improved."
"It would really be helpful to have the option to manage server operating systems as well, like Windows Server, at least. That way, we could scrap the use of SCCM, which requires a lot of on-premises infrastructure."
"Microsoft Intune could improve by being more user-friendly and having it geared toward device management. The graphic interface is not very good."
"One big problem with Microsoft is that they're changing the names of the products quite often, or they're quite consistently doing so. Intune is now Endpoint administration. Constantly switching the user interface or the administrative interface makes it quite hard to keep pace. If you are on a two-week holiday and you come back and look at the same screen you have looked at for the last couple of months, it looks different, which is annoying. Changing things around all the time doesn't make it easy."
"UI needs an upgrade, feels very outdated."
"The integration between the MobileIron and Advanced Neurons isn't completely in sync, and we're still working on that."
"MobileIron UEM could improve the monitoring of devices."
"The release of new versions often goes in the wrong direction with Ivanti."
"The release of new versions often goes in the wrong direction with Ivanti. The test team or the testing procedures are flawed because they release new versions with numerous basic issues."
"MobileIron UEM could improve the monitoring of devices."
"The integration between the MobileIron and Advanced Neurons isn't completely in sync, and we're still working on that."
"We would like the initial setup to be simpler."
"Inventory reporting could be better, however, that is already slated to improve with some of the new features Apple has announced in WWDC 2022."
"Pricing is the one area I feel definitely needs improvement. Setup and licensing prices are getting to be too high."
"Patch management is an area that still needs focus and attention."
"The dashboard needs to be customizable."
"It will be very helpful if we could restore users after they have been removed from Jamf because I have some cases of deleting a computer before unlocking it."
"It would be nice if there was a built-in means of renaming computers that worked reliably."
"Support is not 24/7, and it would be great to get instant support."
"The patch management needs improvement in Jamf Pro."
 

Pricing and Cost Advice

"No one can compete with Microsoft when it comes to price, and the features it is offering."
"The pricing is not cheap, especially with inflation. They've had to increase their prices. It's not excessive, but alright."
"The price could be better."
"Generally, we get favorable discounts, so it's not too bad. Obviously, we're looking at decreasing those wherever we can to bring value back to the public purse because it's all charity based. It's all publicly funded."
"Microsoft Intune's pricing is reasonable."
"Intune is included with our F3 and E5 licenses."
"Microsoft Intune is pretty reasonable. We have difficulty with Azure, which is probably why we have not put many assets in Azure. Everything we put there is very expensive."
"For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
"My impression is that MobileIron is very expensive."
"The price of MobileIron UEM is very good."
"Cloud is worth the small increase in price, but make the switch before you need it, and not during a global pandemic."
"It would be beneficial if it could be reduced slightly."
"The only thing that is kicking us a bit is the rand to the dollar exchange rate. It is priced in dollars. Every time the rand goes worse, it just costs more. I would rate it a four out of five in terms of pricing because it is very unpredictable because of the rand to the dollar exchange rate."
"We have signed a licensing contract for three years. There is an option to buy an annual license subscription, but we opted for three years as it came with a 25% or 30% discount."
"Depending on how much support you require, it might make sense to add that to the licensing agreement."
"Jamf is quite up there. It wasn't the cheapest solution, but it's reasonable. Apigee was cheaper than Jamf."
"Licensing cost is dependent on the footprint and foreseen growth."
"The cost of any licensing is certainly outweighed by the time saved from manually managing Apple devices."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
Financial Services Firm
14%
Computer Software Company
8%
Manufacturing Company
8%
Comms Service Provider
8%
Media Company
11%
Financial Services Firm
11%
Computer Software Company
9%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business157
Midsize Enterprise59
Large Enterprise181
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise3
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise41
Large Enterprise64
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for MobileIron UEM?
The pricing is comparable to Microsoft Intune, but Ivanti Neurons for MDM offers many features and innovation.
What needs improvement with MobileIron UEM?
Windows devices could be improved, as we are more familiar with client-managed devices where we install the applicati...
What is your primary use case for MobileIron UEM?
We are working with MDM requirements for major purposes alongside other products including mobile application managem...
What is your experience regarding pricing and costs for Jamf Pro?
My experience with pricing, setup cost, and licensing for Jamf Pro was good compared to other service providers.
What needs improvement with Jamf Pro?
I would still say that Jamf Pro's automated patch management requires development and improvement. Patch deployment c...
What is your primary use case for Jamf Pro?
My main use cases for Jamf Pro involve it being the greatest MDM solution for Apple devices, whether iOS, macOS, or t...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
MobileIron UEM, MobileIron Unified Endpoint Management, MobileIron EMM, MobileIron Enterprise Mobility Management
JAMF Software Casper Suite
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Frontier Airlines
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Find out what your peers are saying about Ivanti Neurons for MDM vs. Jamf Pro and other solutions. Updated: November 2022.
894,807 professionals have used our research since 2012.