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Ivanti Neurons for MDM vs Jamf Pro comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
351
Ranking in other categories
Configuration Management (2nd), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Ivanti Neurons for MDM
Average Rating
7.2
Reviews Sentiment
4.5
Number of Reviews
8
Ranking in other categories
Unified Endpoint Management (UEM) (13th)
Jamf Pro
Average Rating
9.4
Reviews Sentiment
6.2
Number of Reviews
110
Ranking in other categories
Mobile Device Management (MDM) (1st), Enterprise Mobility Management (EMM) (4th), AI Customer Experience Personalization (9th)
 

Mindshare comparison

Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Ivanti Neurons for MDM3.2%
Microsoft Intune22.3%
Workspace ONE UEM10.5%
Other64.0%
Unified Endpoint Management (UEM)
Mobile Device Management (MDM) Mindshare Distribution
ProductMindshare (%)
Jamf Pro12.7%
NinjaOne7.4%
Microsoft 365 Business5.5%
Other74.4%
Mobile Device Management (MDM)
 

Featured Reviews

Varun Mehra - PeerSpot reviewer
Collaboration Support Engineer at a retailer with 11-50 employees
Centralized device management has transformed security and streamlined remote provisioning
One area where Microsoft Intune can improve is the user interface. Sometimes the portal feels a bit complex and not very intuitive, especially for new users, and it can take time to find specific settings. Another point is troubleshooting. While logs are available, the diagnostic policies and sync issues can still be time-consuming and not very straightforward. I also feel that reporting could be more detailed and customizable. The built-in reports are helpful, but for deeper insights, I often need to rely on additional tools. Overall, it is a strong solution, but improving usability and troubleshooting experience would make it even better. While Microsoft Intune works very well within the Microsoft ecosystem, the integration of some third-party tools could be smoother and require less customization. Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected. In terms of features, I think more advanced automation and built-in remediation options would be helpful since common issues can be fixed automatically without manual intervention.
ME
Manager, Information Technology Support at FEFundInfo
Seamless provisioning and application deployment enhance workflow, yet enhancements in asset and software spend management roles are acknowledged
The zero-touch capability where you can install all the business applications and deliver the laptop to the user, who just needs to log on to complete everything without any human intervention, are the best features in Ivanti Neurons for MDM. We have security features, patch management, compliance reports, and dashboards integrated within Ivanti.
Mohd Javed Khan - PeerSpot reviewer
Lead Senior Consultant at Truglobal
Has supported centralized management of all Apple devices while ensuring high security and compliance
I have not encountered many areas for improvement, but there are feature requests submitted to Jamf Pro for reporting purposes that they are working on. Jamf Pro continues to increase its capabilities. One improvement I would recommend is integrating Jamf Setup Manager as an inbuilt feature. Currently, it is a separate tool that needs to be installed and integrated with Jamf Pro. Having zero-touch capability as an inbuilt feature would eliminate the need to work with scripts and configurations. The pricing of Jamf Pro is relatively high. Jamf Pro does not have a fixed price for all organizations. Based on my experience, they offer discounts inconsistently. Due to the high pricing, many organizations are moving to InTune and Workspace ONE. There are many other tools in the market for Mac OS device management, such as ScaleFusion, Addigy, and Kandji. Small organizations are moving to these alternatives, and larger organizations with fewer security concerns are moving to InTune. Despite being expensive, I still rate Jamf Pro highly because of its security features and comprehensive management capabilities for Mac OS devices.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I particularly appreciate the administration and security features, which can be deployed easily."
"The overall user experience is quite nice. I have no complaints from end users regarding their devices enrolled in Intune."
"The solution appears to be stable and scalable."
"It has improved our organization through the remote management of non-domain joined devices."
"Within Intune, managing policies and having a consistent way to manage devices is valuable."
"The aspects I find most valuable are the managing the data and applications. I can also restrict the users to install any applications. I can also wipe the data if the phone was missplaced or stolen. These are the basics for me."
"Microsoft Intune is best for Windows devices and security in Office 365 and Microsoft-related enterprise environments. It's a nice platform for endpoint management."
"Intune makes our organization more secure and flexible."
"The security features in Ivanti Neurons for MDM are very effective, which is why we have been distributing it for the past 15 years."
"We have very good technical support; when we had big issues, the support was fantastic, I have nothing to complain about, and it was important for us to have that level of security from the company."
"The products are quite good when they are operational."
"The solution is good, it's effective in what it is able to achieve and it's easy to use."
"The most valuable feature is that everything is in one place, which makes it easy to manage."
"It's effective in what it is able to achieve and it's easy to use."
"The company provides great customer service."
"The most valuable feature is that everything is in one place, which makes it easy to manage."
"Self-service, because there's no need for IT Support (scripts/software, etc.) Zero-touch enrollment for delivering an awesome (it's my MacBook) experience."
"The end-users are excited and happy that they're able to be more productive because they're able to access approved applications and self-service."
"Navigation is straightforward. It's not hard to create policies and manage the device. It's a lot simpler to create smart groups, view inventory, and see what the estate looks like."
"With our setup, it's a complete tool for managing our fleet of Macs and iPhones, saving time, keeping us secure, and being easy to use."
"Jamf provides the only complete solution for managing Macs at large and small scale."
"The self-service portal to share scripts and other tasks that have extremely minimized the need for calls to our support teams, or even sharing the applications we package and allowing users to pick and choose what apps they need or want, instead of just blanket installing everything from our old environment."
"Jamf is stable, reliable, secure and you have lots of customization options."
"It's as easy as procuring the licensing for the apps and then setting it to the volume purchasing back in Jamf."
 

Cons

"It would be nice to have a location tracker for the mobile device management tool. I'm not sure if it exists but hasn't been configured or if it's missing, but we've been unable to utilize the location features."
"Integration with Mac devices requires some improvement."
"When Microsoft Intune is used with different android devices it does not always work as it is supposed to."
"There should be more predictability in the release cycle. We don't feel we have any control over when new updates come out, and whether there are changes to the backend functionality or to the user interface. Updates just happen."
"The security aspect could be more effective. We are using other applications to manage network devices and groups, so if Microsoft Intune could improve in this area, especially on a network level, it would be a real advantage."
"It can improve for new users; in the starting phase, we found that the logs are too complex or scattered."
"I wish Microsoft would keep up with their documentation. They make changes so quickly to these platforms that they do not update the documentation properly in a timely manner."
"Intune could be improved by expanding its third-party patching capabilities for a more comprehensive solution."
"The release of new versions often goes in the wrong direction with Ivanti. The test team or the testing procedures are flawed because they release new versions with numerous basic issues."
"The MDM, asset management, and software spend management are areas that could have more improvement in Ivanti Neurons for MDM."
"It was not an easy initial setup for us. It was a bit difficult and not really straightforward."
"I also found the UI to be quite complicated to work with, so it takes quite a bit of time to train any new staff and to get them to understand how the solution works."
"We would like the initial setup to be simpler."
"The release of new versions often goes in the wrong direction with Ivanti."
"MobileIron UEM could improve the monitoring of devices."
"The integration between the MobileIron and Advanced Neurons isn't completely in sync, and we're still working on that."
"Jamf does not go beyond Apple."
"If I had to suggest an area of improvement would be the UI. It can be very all over the place and complex."
"I would like to see tighter integration with Jamf Protect in the future releases of Jamf Pro."
"An in-house chat room would be a great way to communicate with your team when you aren't physically present with them."
"Jamf could improve versioning as in outright blocking OS upgrades OR improving maintaining every application’s update feature. As of now, only some apps, like Flash, have managed updates."
"I would like to see MFA integration added to the SSO feature, as well as having it expanded to accommodating multiple servers."
"I would like to see Jamf add more training tutorials and documentation."
"The solution only makes sense if you have a lot of macOS products in your company."
 

Pricing and Cost Advice

"It is average. Some of the costs are quite high depending on what the customer currently uses, but overall, it is not bad. I would not say that I would not recommend Intune based on the cost. I definitely would, but they can definitely improve on the cost. So overall, its cost is not bad."
"We are partners, so we receive some discount. However, from the customer's perspective, Microsoft Intune's pricing is competitive with non-Microsoft technology, and the price is good compared to other market competitors."
"Microsoft's licensing is more flexible and adaptive than its competitors."
"It's reasonable. They're not giving it away, but it's reasonable."
"There is a license needed for this solution and it is either included in one of the enterprise license agreements. Microsoft licensing is a mathematical institute, it could be quite complex. We tend to ask specialized organizations to research what the most profitable way it would be for us to use licenses in the organizations."
"There is a license required to use the solution. If you're core users in Office 365, for example, you have Outlook email and E3 license, this is only email. You have to buy an EMS license to have Microsoft Intune. It is expensive."
"I have no comment on pricing of the solution."
"I am satisfied with the pricing."
"The price of MobileIron UEM is very good."
"My impression is that MobileIron is very expensive."
"If you have the in-house capability to support Jamf, then paying for onboarding / JumpStart training is a no brainer."
"The cost of any licensing is certainly outweighed by the time saved from manually managing Apple devices."
"The only thing that is kicking us a bit is the rand to the dollar exchange rate. It is priced in dollars. Every time the rand goes worse, it just costs more. I would rate it a four out of five in terms of pricing because it is very unpredictable because of the rand to the dollar exchange rate."
"It seems fair. It could be a little bit less, but you have to pay for a product. You can't get something for free. You get what you pay for, so if you put in a little bit of money, you're going to get a good quality product."
"With respect to pricing, Jamf Pro is the better bet."
"The cost of Jamf is certainly worth the investment."
"The price of a training pass for five people was $18,000 USD."
"Setup and licensing prices are getting to be too high."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
Financial Services Firm
14%
Computer Software Company
9%
Manufacturing Company
8%
Comms Service Provider
7%
Financial Services Firm
11%
Media Company
11%
Computer Software Company
9%
University
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business142
Midsize Enterprise57
Large Enterprise170
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise3
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise41
Large Enterprise64
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for MobileIron UEM?
The pricing is comparable to Microsoft Intune, but Ivanti Neurons for MDM offers many features and innovation.
What needs improvement with MobileIron UEM?
Windows devices could be improved, as we are more familiar with client-managed devices where we install the applicati...
What is your primary use case for MobileIron UEM?
We are working with MDM requirements for major purposes alongside other products including mobile application managem...
What is your experience regarding pricing and costs for Jamf Pro?
My experience with pricing, setup cost, and licensing for Jamf Pro was good compared to other service providers.
What needs improvement with Jamf Pro?
I would still say that Jamf Pro's automated patch management requires development and improvement. Patch deployment c...
What is your primary use case for Jamf Pro?
My main use cases for Jamf Pro involve it being the greatest MDM solution for Apple devices, whether iOS, macOS, or t...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
MobileIron UEM, MobileIron Unified Endpoint Management, MobileIron EMM, MobileIron Enterprise Mobility Management
JAMF Software Casper Suite
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Frontier Airlines
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Find out what your peers are saying about Ivanti Neurons for MDM vs. Jamf Pro and other solutions. Updated: November 2022.
892,611 professionals have used our research since 2012.