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Ivanti Neurons for MDM vs Jamf Pro comparison

Sponsored
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
338
Ranking in other categories
Configuration Management (2nd), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Ivanti Neurons for MDM
Average Rating
7.2
Reviews Sentiment
4.5
Number of Reviews
8
Ranking in other categories
Unified Endpoint Management (UEM) (16th)
Jamf Pro
Average Rating
9.4
Reviews Sentiment
6.2
Number of Reviews
110
Ranking in other categories
Mobile Device Management (MDM) (1st), Enterprise Mobility Management (EMM) (4th), AI Customer Experience Personalization (10th)
 

Mindshare comparison

Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Ivanti Neurons for MDM3.2%
Microsoft Intune24.3%
Workspace ONE UEM10.7%
Other61.8%
Unified Endpoint Management (UEM)
Mobile Device Management (MDM) Mindshare Distribution
ProductMindshare (%)
Jamf Pro12.6%
NinjaOne7.1%
Microsoft 365 Business5.4%
Other74.9%
Mobile Device Management (MDM)
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
ME
Manager, Information Technology Support at FEFundInfo
Seamless provisioning and application deployment enhance workflow, yet enhancements in asset and software spend management roles are acknowledged
The zero-touch capability where you can install all the business applications and deliver the laptop to the user, who just needs to log on to complete everything without any human intervention, are the best features in Ivanti Neurons for MDM. We have security features, patch management, compliance reports, and dashboards integrated within Ivanti.
Mohd Javed Khan - PeerSpot reviewer
Lead Senior Consultant at Truglobal
Has supported centralized management of all Apple devices while ensuring high security and compliance
I have not encountered many areas for improvement, but there are feature requests submitted to Jamf Pro for reporting purposes that they are working on. Jamf Pro continues to increase its capabilities. One improvement I would recommend is integrating Jamf Setup Manager as an inbuilt feature. Currently, it is a separate tool that needs to be installed and integrated with Jamf Pro. Having zero-touch capability as an inbuilt feature would eliminate the need to work with scripts and configurations. The pricing of Jamf Pro is relatively high. Jamf Pro does not have a fixed price for all organizations. Based on my experience, they offer discounts inconsistently. Due to the high pricing, many organizations are moving to InTune and Workspace ONE. There are many other tools in the market for Mac OS device management, such as ScaleFusion, Addigy, and Kandji. Small organizations are moving to these alternatives, and larger organizations with fewer security concerns are moving to InTune. Despite being expensive, I still rate Jamf Pro highly because of its security features and comprehensive management capabilities for Mac OS devices.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"From the user perspective, Microsoft Intune enables access to corporate data and apps even on personal devices, which is convenient."
"Microsoft Intune has transformed my organization; we are managing to scale the Intune deployment across all our regions efficiently, and it works perfectly for our needs."
"I have no issues with the scalability and ability to expand Microsoft Intune."
"I appreciate how easy it is to deploy certificates to end users to get control over their device with Microsoft Intune; that's what Microsoft Intune is known for, and that's what we use them for."
"These capabilities have made a significant impact in my work, providing a comprehensive view of all devices and features in a single platform."
"It is easy to use and easy to roll out with low impact on users; it is stable and scalable as well, and the central administration con dashboard is very easy to use and provides very good oversight on all that needs to be monitored."
"I find Microsoft Intune valuable primarily for its Windows management capabilities, along with its Android Enterprise and Apple device management for mobile devices."
"The insights, even though we're talking about charts and graphs, are super valuable to customers who might not otherwise know what's in their ecosystem or the current state of things within their ecosystem."
"The most valuable feature is that everything is in one place, which makes it easy to manage."
"The products are quite good when they are operational."
"The products are quite good when they are operational."
"The security features in Ivanti Neurons for MDM are very effective, which is why we have been distributing it for the past 15 years."
"The company provides great customer service."
"The most valuable feature is that everything is in one place, which makes it easy to manage."
"We have very good technical support; when we had big issues, the support was fantastic, I have nothing to complain about, and it was important for us to have that level of security from the company."
"The user interface is user-friendly."
"For a dynamic MDM solution for macOS, I always recommend Jamf Pro."
"We can put certain devices into smart groups based off of device name, department, etc."
"Jamf Pro Cloud is simple to use, powerful and it empowers our IT workflow to provide excellence in customer service."
"To have a zero-touch setup for the Macs and iPhones is more valuable than one can think."
"We are able to manage our full fleet of devices and can simply integrate with all of our systems."
"Jamf Pro has been the best solution in the market to manage Mac fleets for our organization."
"I manage 1000+ Macs and 200+ iPads from Jamf and am able to manage software and application updates, pull reports, and scope out certain policies and configuration profiles to a specific set of computers or mobile devices, all from a single pane of glass."
"There is support for Apple updates from day one. Jamf works closely with Apple, so they are ready to support new updates whenever Apple pushes them."
 

Cons

"Its stability should also be improved. It is not very stable; sometimes, it shows some inconsistencies across tenants."
"The add-ons must be integrated into the solution."
"The solution needs to improve reporting. Sometimes, it shows double or triple entries of the same thing, which affects the count's accuracy. Also, some applications onboarded in Microsoft Intune do not get updated. When we look for solutions online, there is often no clear answer."
"They need to add more group policies. Intune currently does not have many group policies that you can deploy. Its reporting, which is very limited at the moment, also needs improvement. It will be great if they can add report customization. Its stability needs to be improved. Sometimes, when you register a device in Intune, it doesn't show up instantly on the engine portal on the admin side. They need to provide better support for complicated issues. They also have a long turnaround time."
"The initial setup is a little bit complex."
"In an upcoming release, I would like to see some kind of analytics report."
"I am not involved in the day-to-day with Intune, but we have gone with a different product for updating mobile device software. We do not integrate many of our mobile devices that are not Microsoft-based devices, such as Dell laptops, with Intune."
"The solution could be improved by the opportunity to connect third-party application databases, such as Chocolatey or another setup store, to Intune."
"The release of new versions often goes in the wrong direction with Ivanti. The test team or the testing procedures are flawed because they release new versions with numerous basic issues."
"The release of new versions often goes in the wrong direction with Ivanti."
"It was not an easy initial setup for us. It was a bit difficult and not really straightforward."
"I also found the UI to be quite complicated to work with, so it takes quite a bit of time to train any new staff and to get them to understand how the solution works."
"The disadvantage in connection with Windows devices is that the pushing of policies takes some time."
"MobileIron UEM could improve the monitoring of devices."
"UI needs an upgrade, feels very outdated."
"My impression is that MobileIron is very expensive."
"An in-house chat room would be a great way to communicate with your team when you aren't physically present with them."
"I wish the inventory would have its own pane without having to do it as a search."
"The biggest area for improvement is the price and the structure of Jamf's onboarding process, especially the mandatory JumpStart consultation, which can be costly for small organizations."
"One feature or improvement that would be awesome is some sort of mobile app from Jamf that can be used to alert admins of custom alerts or even an option when creating or editing a Smart Computer Group or Smart Mobile Group, to select App Notification as well as email notification when the group has changed."
"An easier way to deploy Full OS upgrades would be a great start."
"We face issues when we do not have a script and have to write a script, we need to create extension attributes."
"It would be nice if there was a built-in means of renaming computers that worked reliably."
"The dashboard needs to be customizable."
 

Pricing and Cost Advice

"Intune comes with the licensing that is common for large organizations. However, Microsoft has recently released many add-ons that are very expensive, especially for large organizations or corporations."
"Cost is not my department, but the product is included in the E5 license that we already pay for every user, so no additional cost is incurred."
"On a scale of one to ten with one being the cheapest, the cost of Microsoft Intune is a five."
"If you're subscribing to Premium or E3, there are no additional costs for Intune, it's included."
"The cost of the license and the features are justified for myself as a technical person."
"For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
"I would rate the price a four out of ten with ten being the most expensive."
"It is reasonable for the features it has."
"My impression is that MobileIron is very expensive."
"The price of MobileIron UEM is very good."
"This is a pricey solution."
"Jamf is quite up there. It wasn't the cheapest solution, but it's reasonable. Apigee was cheaper than Jamf."
"The cost of this solution is expensive but worth it."
"The setup is pricey upfront for support and setup."
"The price of a training pass for five people was $18,000 USD."
"The setup cost is in the training, which is the most important step of your journey."
"Licensing cost is dependent on the footprint and foreseen growth."
"I know that as a school we get a discounted price, which is good because without it we would not be able to afford it."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
8%
Financial Services Firm
14%
Computer Software Company
9%
Manufacturing Company
8%
Healthcare Company
7%
Financial Services Firm
11%
Media Company
10%
Computer Software Company
9%
University
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business126
Midsize Enterprise55
Large Enterprise168
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise3
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise41
Large Enterprise64
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for MobileIron UEM?
The pricing is comparable to Microsoft Intune, but Ivanti Neurons for MDM offers many features and innovation.
What needs improvement with MobileIron UEM?
Windows devices could be improved, as we are more familiar with client-managed devices where we install the applicati...
What is your primary use case for MobileIron UEM?
We are working with MDM requirements for major purposes alongside other products including mobile application managem...
What is your experience regarding pricing and costs for Jamf Pro?
My experience with pricing, setup cost, and licensing for Jamf Pro was good compared to other service providers.
What needs improvement with Jamf Pro?
I would still say that Jamf Pro's automated patch management requires development and improvement. Patch deployment c...
What is your primary use case for Jamf Pro?
My main use cases for Jamf Pro involve it being the greatest MDM solution for Apple devices, whether iOS, macOS, or t...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
MobileIron UEM, MobileIron Unified Endpoint Management, MobileIron EMM, MobileIron Enterprise Mobility Management
JAMF Software Casper Suite
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Frontier Airlines
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Find out what your peers are saying about Ivanti Neurons for MDM vs. Jamf Pro and other solutions. Updated: November 2022.
886,426 professionals have used our research since 2012.