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Ivanti Neurons for MDM vs Jamf Pro comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
323
Ranking in other categories
Configuration Management (2nd), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Ivanti Neurons for MDM
Average Rating
7.2
Reviews Sentiment
4.5
Number of Reviews
8
Ranking in other categories
Unified Endpoint Management (UEM) (15th)
Jamf Pro
Average Rating
9.4
Reviews Sentiment
6.2
Number of Reviews
110
Ranking in other categories
Mobile Device Management (MDM) (1st), Enterprise Mobility Management (EMM) (3rd), AI Customer Experience Personalization (9th)
 

Mindshare comparison

Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Ivanti Neurons for MDM3.2%
Microsoft Intune26.0%
Workspace ONE UEM11.3%
Other59.5%
Unified Endpoint Management (UEM)
Mobile Device Management (MDM) Mindshare Distribution
ProductMindshare (%)
Jamf Pro13.5%
NinjaOne7.5%
BMC Helix Client Management5.9%
Other73.1%
Mobile Device Management (MDM)
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
ME
Manager, Information Technology Support at FEFundInfo
Seamless provisioning and application deployment enhance workflow, yet enhancements in asset and software spend management roles are acknowledged
The zero-touch capability where you can install all the business applications and deliver the laptop to the user, who just needs to log on to complete everything without any human intervention, are the best features in Ivanti Neurons for MDM. We have security features, patch management, compliance reports, and dashboards integrated within Ivanti.
Mohd Javed Khan - PeerSpot reviewer
Lead Senior Consultant at Truglobal
Has supported centralized management of all Apple devices while ensuring high security and compliance
I have not encountered many areas for improvement, but there are feature requests submitted to Jamf Pro for reporting purposes that they are working on. Jamf Pro continues to increase its capabilities. One improvement I would recommend is integrating Jamf Setup Manager as an inbuilt feature. Currently, it is a separate tool that needs to be installed and integrated with Jamf Pro. Having zero-touch capability as an inbuilt feature would eliminate the need to work with scripts and configurations. The pricing of Jamf Pro is relatively high. Jamf Pro does not have a fixed price for all organizations. Based on my experience, they offer discounts inconsistently. Due to the high pricing, many organizations are moving to InTune and Workspace ONE. There are many other tools in the market for Mac OS device management, such as ScaleFusion, Addigy, and Kandji. Small organizations are moving to these alternatives, and larger organizations with fewer security concerns are moving to InTune. Despite being expensive, I still rate Jamf Pro highly because of its security features and comprehensive management capabilities for Mac OS devices.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Everything has worked better since we started using Intune."
"There are many features in Microsoft Intune. For personal mobile devices, MDM is what I most prefer."
"The compliance and configuration policies in Microsoft Intune are the most valuable features, saving significant time compared to manual implementation."
"Microsoft Intune saves eight hours per day, and during my work hours, I use my time to study and run tests on configurations I'm curious about and try them out in my environment."
"Intune's most valuable features are the device, compliance, and configuration policies."
"Conditional access has helped us tailor and enforce our security policies in the mobile space."
"The solution is easy to use, simple to understand for those new to using it, and combined with the other Microsoft products it makes for an overall good package."
"The user experience is good; we could work and deploy many controls through Microsoft Intune."
"The user interface is user-friendly."
"The most valuable feature is that everything is in one place, which makes it easy to manage."
"The most valuable features of MobileIron UEM are tunneling and enterprise integration."
"The products are quite good when they are operational."
"The company provides great customer service."
"The products are quite good when they are operational."
"It's effective in what it is able to achieve and it's easy to use."
"The security features in Ivanti Neurons for MDM are very effective, which is why we have been distributing it for the past 15 years."
"Microsoft SSO integration allows us to set up email remotely for users without them having to do anything other than entering their password."
"Being able to easily deploy apps and patches to our client computers with minimal hands-on time from our techs has been huge."
"The self-service portal to share scripts and other tasks that have extremely minimized the need for calls to our support teams, or even sharing the applications we package and allowing users to pick and choose what apps they need or want, instead of just blanket installing everything from our old environment."
"It offers professionals an endless amount of possibilities to keep users and the company happy."
"We have been able to successfully manage applications and inventory within our machines."
"Navigation is straightforward. It's not hard to create policies and manage the device. It's a lot simpler to create smart groups, view inventory, and see what the estate looks like."
"It is a great tool. Its ease of use is fantastic. It is very simple, and you don't really have a high learning curve with this."
"I can set policies to manage devices by many variables OR keep it simple by leveraging DEP to assign new devices the standard apps."
 

Cons

"When Microsoft Intune is used with different android devices it does not always work as it is supposed to."
"Intune could add more features that are relevant to the core application control functions. For example, it would be helpful if it had more control over the on-prem environment from the cloud platform. Greater Teams availability in the Saudi market would also be helpful."
"Reporting can be better. Only global administrators can see detailed reports at the moment, and I don't want to use the global admin."
"Reporting needs improvement."
"There is room for improvement in server patch management and allowing direct uploads of EXE applications instead of needing to convert them to Intune format, which would save time."
"The security aspect could be more effective."
"Automatic updating is pretty rough. It doesn't give me as much control as I had in the past."
"It would be awesome if Microsoft opened their API so we could filter more properties. If we have to do anything outside of Intune that requires a third-party solution to talk back to it, we're very limited in what we can do."
"The release of new versions often goes in the wrong direction with Ivanti."
"MobileIron UEM could improve the monitoring of devices."
"UI needs an upgrade, feels very outdated."
"The release of new versions often goes in the wrong direction with Ivanti. The test team or the testing procedures are flawed because they release new versions with numerous basic issues."
"The interface is complicated and not very easy to use."
"The disadvantage in connection with Windows devices is that the pushing of policies takes some time."
"We would like the initial setup to be simpler."
"The MDM, asset management, and software spend management are areas that could have more improvement in Ivanti Neurons for MDM."
"The biggest area for improvement is the price and the structure of Jamf's onboarding process, especially the mandatory JumpStart consultation, which can be costly for small organizations."
"I think that there should also be more integrations with Jamf that could better the intelligence-gathering when making business decisions."
"The reporting needs to be improved so that generating them is more user-friendly."
"Jamf Pro could be improved by providing more out-of-the-box integration with other systems such as Active Directory, Single Sign-On (SSO) solutions, and other IT management tools."
"The response time for support could be significantly improved."
"The patch management is not automated in any way, and you have to do a lot of manual work to upload the current version of applications."
"It would be amazing if they would give Apple TV management its own space in Jamf Pro and not just mix it in with devices."
"The biggest area for improvement is the price and the structure of Jamf's onboarding process, especially the mandatory JumpStart consultation, which can be costly for small organizations."
 

Pricing and Cost Advice

"My team members bundled it together with their Microsoft solutions, including Microsoft 365 and related products."
"I don't have any problem as far as cost is concerned. It is bundled with our license."
"While I can't provide insights from a business perspective, it's worth noting that the pricing may differ significantly, and the discount we received might not be reflective of standard business rates."
"Microsoft Intune has been incorporated into our Microsoft E5 licenses."
"I liked the tool's pricing until P2 came into effect. I am unsure about the current value versus the cost of the new licensing model."
"It's a part of Microsoft 365 and E5 licenses. Microsoft's strategy of making every feature in Microsoft Intune paid needs optimization. Remote control is one of the basic features, not a luxury feature, yet we must pay for it. I"
"The pricing is inherently reasonable, as Microsoft leverages market insights to maintain the total cost of ownership at around ninety to ninety-five percent of what would be incurred in an on-premise scenario."
"There is a license required to use this solution. However, it was part of a bundle package. Microsoft Intune is far less expensive than other solutions, such as Workspace ONE."
"The price of MobileIron UEM is very good."
"My impression is that MobileIron is very expensive."
"Depending on how much support you require, it might make sense to add that to the licensing agreement."
"Cloud is worth the small increase in price, but make the switch before you need it, and not during a global pandemic."
"With respect to pricing, Jamf Pro is the better bet."
"The cost of Jamf is certainly worth the investment."
"The price difference between Jamf Pro and VMware Workspace One is not very much, but when counting the cost of my time, Jamf Pro is clearly much better."
"Don’t go into a sales call without knowing all the details of your system because Jamf has a ton of tools outside of Jamf Pro to offer and knowing them ahead of time is a must."
"The price of a training pass for five people was $18,000 USD."
"The total ROI is worth every penny."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Computer Software Company
10%
Financial Services Firm
9%
Government
8%
Financial Services Firm
14%
Manufacturing Company
9%
Computer Software Company
8%
Government
8%
Media Company
10%
Computer Software Company
10%
University
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business123
Midsize Enterprise49
Large Enterprise160
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise3
By reviewers
Company SizeCount
Small Business37
Midsize Enterprise41
Large Enterprise64
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What is your experience regarding pricing and costs for MobileIron UEM?
The pricing is comparable to Microsoft Intune, but Ivanti Neurons for MDM offers many features and innovation.
What needs improvement with MobileIron UEM?
Windows devices could be improved, as we are more familiar with client-managed devices where we install the applicati...
What is your primary use case for MobileIron UEM?
We are working with MDM requirements for major purposes alongside other products including mobile application managem...
What is your experience regarding pricing and costs for Jamf Pro?
My experience with pricing, setup cost, and licensing for Jamf Pro was good compared to other service providers.
What needs improvement with Jamf Pro?
I would still say that Jamf Pro's automated patch management requires development and improvement. Patch deployment c...
What is your primary use case for Jamf Pro?
My main use cases for Jamf Pro involve it being the greatest MDM solution for Apple devices, whether iOS, macOS, or t...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
MobileIron UEM, MobileIron Unified Endpoint Management, MobileIron EMM, MobileIron Enterprise Mobility Management
JAMF Software Casper Suite
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Frontier Airlines
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Find out what your peers are saying about Ivanti Neurons for MDM vs. Jamf Pro and other solutions. Updated: November 2022.
883,824 professionals have used our research since 2012.