The solution's technical support is good and fast in terms of responsiveness and problem-solving skills.
Kong Gateway Enterprise offers excellent plugin support and essential security features such as role-based access control while demonstrating speed and responsiveness. Its protocol transformation and monitoring capabilities enhance API management and security. However, OS upgrades are infrequent, integration needs simplification, and pricing should reflect API usage. Customization requires improvement for east-west communications. Despite strong support, response times need betterment, making it ideal for those prioritizing security and flexibility but aware of costs and support latency.
