Lucidchart Reviews

I've been using Lucidchart for process mapping and creating organograms. Primarily surface researchers use it. We're setting up a new service and that's what we're using it for.

The process mapping has improved my organization. It would have looked very messy to do it on Google Docs. We wouldn't have been able to cover such a range of things in our process mapping. We've managed to get in rows for different organizations and how they fit into the process mapping. We just wouldn't have been able to have space for that using Google Docs and it would have taken so long with the formatting.

It saves us about two hours. It only took us about an hour doing it on Lucidchart, so it probably would have taken about two and a half hours on Google Docs.

We use it to collaborate among users in real-time so that everyone is accessing and working on the same version of a document. It has been great for our project development process. In a way that's similar to Google. It's not that new for us, because we use G Suite throughout our whole organization. So we expect things to be able to do that because we do that a lot where we're all working on the same document at once. But in the same way that it does G Suite, it's really useful. It would be a real big drawback if we couldn't do that because you have to get the Word document, then you save your changes, then you send it back. It saves a lot of time being able to do it at the same time as someone else.

It's not necessarily saving time, but more saving the admin from sending it back and forth and trying to make sure that we're working on it at separate times. It probably would have taken us the same amount of time. It's more the ease of doing it.

It's hard to say whether it's saved money. It's definitely saved time. If you tried to put a process map in writing, I don't think anyone would read it. I don't know if it would save time and money, because no one would even look at it.

I've been using Lucidchart for quite simple things, but it's definitely much easier making process maps using Lucidchart than it is using Google Docs for basically everything. It's much simpler in terms of how easy it is to use Lucidchart. The way that you can get the arrows on the flow charts, based on the process mapping, you can drag the arrows from one box to another and it automatically shows you where you can put it. It makes decisions for you in terms of if you have a decision diamond, then the line is automatically a yes or no. This just makes it so much easier.

I use Lucidchart to document process workflows. We're setting up a new service. So we needed to map how the old service worked, as the exact processes of the old service, and then map how we want the new service to look.

Its capabilities for visualizing and understanding these types of workflows are really good. It's been really easy in the way that when you do a Google Doc, it's all about if it will fit on the page if you're doing a process map or something like that. Whereas Lucidchart, you can make it as big as you want, but then still when you convert it to a PDF, it will all be on one page and then you can send that PDF to people. I found that really useful.

We integrate it with G Suite. Its ability to do so is definitely important. At the moment, that's been fine, because we link it when we're doing a Google Doc, for example, and we have it find the process map and then we would just link into the Lucidchart there. As long as we can do that, I don't think that would be a problem for us. But we'd want it so that when people open Lucidchart if we were sending a paper saying, "This is how our service is going to look. Please see here," and we've linked in the Lucidchart, we would want it so that when they open the Lucidchart, it's a final copy and it doesn't come up with where it says shapes and it has all the editing toolbars. We would want it to just link to a copy of the actual process map.

It's important to us that Lucidchart accommodates both Mac and PC because in our organization, since COVID, most people are using different types of computers. Our whole organization uses Chromebooks, but some people prefer to use their personal laptops for work. For example, my personal laptop now is a Macbook, so I would need to be able to access it when I'm at work, which is on a Chromebook, and also when I'm at home using my personal laptop for work.

Lucidchart has been pretty good. I've never used it before. I didn't read any instructions on how to use it, but I still just managed to pick it up. Anyone who's generally computer savvy would be able to just pick up to use it very quickly. Maybe it would be useful for people who don't process maps not that much to where it says containers and shapes. There is diamond, round and rectangle, maybe it could be explained in brackets that that's used for in-process mapping and flow charts.

One of the issues has been that, as far as I understand, even to view it, the other person needs a Lucidchart account unless you send them a PDF. That's been a bit of an issue because some people in our organization don't have Lucidchart accounts, only certain people have logins. If we just want to collect comments from people, that's been a bit complicated.

You can't put comments into a PDF that easily. We'd want them to be able to open it on Lucidchart without having to have an account themselves and then put comments for us and be able to tag us in comments and things.

That's not possible to do now, at least in a simple way that we've been able to tell. We've had people emailing back saying, "I need my Lucidchart login. I don't know what this is."

I have been using Lucidchart for around two months. 

Web-based is much better because I'm using my personal laptop for work and loads of people are during COVID. I would never want to be downloading lots of applications onto my laptop. The fact that I can just open it in Google Chrome makes it much more accessible to me.

The initial setup was really straightforward. I've never used it before and I didn't read any of the instructions. Someone just said, "We use Lucidchart for process mapping." So I clicked on it, made my account, and then it was just intuitive. I didn't need to do anything. I didn't need to learn or anything.

I can only comment on process mapping and organograms because that's the only thing I've used it for. But I would definitely recommend using Lucidchart for this.

I would rate it a nine out of ten. 

My primary use case is for drawing technical diagrams.

I'm an engineer so I create process diagrams. 

Before we had people on Visio and Lucidchart. Now we still have some people on Visio and we can seamlessly trade Visios between machines. I anticipate that we're all going to Lucidchart.

Lucidchart provides real-time collaboration among users so that everyone is accessing and working on the same version of a document. Most of what we do is document our platform and then change it to show what it would look like in the customer's world. We're a cloud company, and our customers want to know how they connect to our cloud. We changed those diagrams to show how things would fit into the customer environment, to go from access from the customer environment to ours, and we collaborate on that. We may have a voice architect, a data architect, and an end-user architect all on the same call, and we're chatting and changing things as we go, and sharing it through Zoom or doing it through version control. It really depends on what we're going to do.

The real-time collaboration has saved us time. I have collaborated on two diagrams so far and it made it easier.

The ability for people to look at a diagram, rather than reading through written documents saved time and as a result money. Nobody reads. People look at pictures. Imagine trying to read through a diagram that's typed out as an explanation versus looking at a picture. If you look at a picture you can just get it, but with a diagram, you just understand it right away because you can see where things connect. Trying to read that, the human brain doesn't work like that. We work looking at pictures and Lucidchart is a really effective tool to help illustrate those pictures, to explain very complex technical ideas to other technical people. We can do immediate sync and realize, "Oh, it connects like that. Okay. We're done. Next."

We're a cloud company, so we have to overcome technical objections to advance the opportunity and help the customer. If we make it right for the customer and we help them, the money comes. We don't need to focus on selling. We just explain, share, and solve, and then eventually money will come.

I was using Visio before because the benefits of graphic representation of data are obvious. The ability to import Visio diagrams is really helpful because a lot of customers that are on Windows are still on Visio. It's such a pain to install Visio on a machine. If it's a Mac there are requirements and it takes a lot of RAM and it bogs down a machine. This doesn't bog down anybody's machine. It's just to have this web.

Lucidchart helped us to realize efficiencies in the projects we use it for. I can show people pictures, and I can change things in a meeting and then email it by the end of the meeting. Because most places we go, especially now with everybody in-home office, I'm going to have great internet access, and that just makes it easier to be able to change things quickly while we're in a meeting and go, "Oh, you changed this. Oh, okay.", and then send it to them as a proof and send it as a PDF or send them a link. That works great. That saves time and accelerates a sale.

The most valuable features are: 

• The network
• Great network icons
• It's easy to use.
• It's simple.
• It's easier than Visio.

Documenting things like systems and new teams is fantastic. It's even easier when you're doing process stuff. You just drag it out and use it.

Its capabilities for visualizing and understanding process flows ad workflows are very good. It's every bit the equal of Visio and that's a compliment because Visio has been developed for 20 years and Lucidchart is relatively new compared to Visio. It's every bit the equal of Visio. I haven't found any feature that I haven't needed yet.

I do not use it for integrations with Atlassian, Salesforce, Microsoft, or G Suite but I think that would be super handy. 

It's important that Lucidspark accommodates both Mac and PC users. We're a diverse company. I'm on Mac, other people on my team are on PCs and we just use whatever we're most comfortable with.

As far as I know, LucidChart can’t be automated with Visual Basic .Net like Visio.

I have been using Lucidchart for years. 

The stability is flawless. I haven't heard of any stability problems from anybody. And we're a cloud company, so we're uniquely sensitive to that. It has to work all the time.

There is no downtime.

I haven't encountered any slowdowns at all. It's a modern web solution. It's going to scale. It uses the same technology like Google and Amazon and every other cloud provider. It's going to be fine. Scalability shouldn't be a problem.

There are at least 150 people like me using it. We don't require any staff for maintenance. It's a browser app, we don't have to do anything but grant access. It's access management, that's it. Zero. There's no install. It opens in a browser.

I'm sure we will increase usage. As we grow, there'll be more licenses added. I can't imagine why we wouldn't add licenses as we gain employees.

We haven't had to contact their technical support. 

I switched from Visio. I use a Mac and the migration was simple. I just imported old Visio into Lucidchart. It's simple and effortless. The ability to import all these files is important to us. 

They're both good products but I use Lucidchart because I'm on a Mac and it's easier to use.

The initial setup was the simplest ever. A child could do it.

It's a web browser. If you can't do that, you don't need to do anything. If you can start a web browser, you can use this thing. The online help is really good.

The implementation consisted of me opening a web browser. Got it added to my Okta tile. That's about it.

We see ROI because it's cheaper than adding something to the Microsoft suite. Instead of getting Visio, we have Lucidchart. We're not buying Visio anymore.

I didn't evaluate other solutions. I went straight to Lucidchart because it came so highly recommended.

My advice would be to just buy it. You don't need to look at anything else. I wish we'd done it a long time ago.

I would rate Lucidchart a ten out of ten. 

I am using it for a wide range of diagrams for network configuration, process flow, etc. I am using its web version.

It is good for documenting things such as processes, systems, etc. Typically, for each project, I'll start with a new file, and for each and every step, I create more sheets under the same file. It is similar to Excel where you have multiple sheets in the same file. It is an effective way for me. It is very convenient and easy to use.

It provides real-time collaboration among users so that everyone is accessing and working on the same version of a document. We typically organize a Zoom meeting at certain times, and I do screen sharing, and a few other people join in. We work together by using collaborative editing options. Not every person who has access to the collaborative option is very technical. Sometimes, they might unknowingly delete something. When more people are collaborating, they can mix things together. Such human errors will come up, but they happen because of the people who are collaborating and not because of the tool. 

The ability for people to look at a diagram rather than reading through written documents saves time. The clients get the reality of what we are doing, which we consider as important. We can show what we are really working on, and they understand. 

I do a lot of process flows and diagrams. It is very important for me, not only for process flows but also for network designing and other such things. It has been helpful for understanding process flows or workflows, and that's the main purpose for which I use it. I have to forward the software process or application process flow to my development team. For non-technical people, such as a client who doesn't know the technical terms, Lucidchart helps in more visualization. When I present it and explain the process, people can easily understand it. That's the main advantage of using this one. For technical people, I spent a few hours defining the process flow, and they can understand it in five minutes.

Lucidchart saved us around 90% time as compared to the other solution. When you use presentation slides, it takes so much time to create a proper design. You have to insert each and every shape, and you have to connect things properly. Moreover, the slide sizes are fixed, and you can't extend the slides, which makes the work harder, whereas, in Lucidchart, you can extend a particular sheet to whatever size you want. You can also put everything together, and it still works fine. I own a development app in which we have more than 10 modules. For all 10 modules, I'm just using a single sheet. I just extend its height, and I am able to use a single sheet for the overall process flow. So, I don't need to go slide by slide to explain what is happening. Previously, to share my slides with other people, I had to put the file in one place and then send the link. If they didn't know much about designing slides, they used to mess up everything. With Lucidchart, this doesn't happen.

I really like the drag and drop feature because it makes the work easier. It is very easy to use. All the pieces are very good. All the icons and all the fields are available in the left panel. So, I just click, drag, and then edit a piece. When I showed it to my managing director, he was very inspired, and he also got a premium account for himself. 

I deal with technical sites. So, I typically use this for roster plans such as who will be on a particular project, and it has been very useful. 

When it comes to network diagrams, it gives us the flexibility to design a network on the go. This flexibility matters to us, and it makes us more productive.

It makes everything easy. It is very convenient as compared to other typical solutions. It makes my work easier. I don't need so much technical knowledge or experience of a particular software. I can just click and drag.

Wireframing can be improved. For mock-ups and wireframing, only 10% of what is required is there. If they can develop this feature, it would be much better because it will then provide everything. Currently, we can design network diagrams, processes, etc., but we should also be able to do wireframing. 

I design the process flow, and after the developer starts the process, I also have to design the UI. At present, I'm using another solution for wireframing or UI, but even in that, most of the icons are missing, so I have to get the icons from the internet. If Lucidchart can have the wireframing options into it, it will be a major success and helpful for us. Lucidchart already has the concept, but it does not have many options. You can select only limited options even if you have a premium subscription.

I used Lucidchart as a student for two years. As a professional, I have been using it for the last one month after joining this organization.

It is totally fine in terms of stability.

It is pretty okay. We haven't encountered any compatibility or accessibility issues so far. 

Currently, we have about three employees who are maintaining the Lucidchart pack. They dedicate roughly one or two hours per day. Each one has a different role. One is handling development, one is handling the testing, and another one is handling the database and backend stuff. Their roles are IT manager, system engineer, and assistant system engineer. 

It is one common license. We just share the permissions. So, we have one account, and I am the one maintaining the account. I have three other people who have fewer privileges. I share the documents with them, but they can't do much editing. They can only do limited operations.

Currently, we don't have any plans to extend its usage. After three or six months, when our initial project is rolled out, we might expand it and purchase more licenses.

I have never contacted their technical support. There was no need to contact them because it is very straightforward and easy to use.

In my organization, they were creating presentations for any kind of process flows, but they didn't have a professional look. They had to spend more time on the explanation part to help clients visualize the process. With Lucidchart, everything is in a single place, and everything is properly designed and organized. When I explain something to clients, it is easy for them to visualize and understand it.

Its initial setup was straightforward. You just create an account and make the payment. It doesn't require any implementation strategy.

The ROI is not in terms of money, but it is in terms of productivity. Previously, to explain the process flow to developers, we had to spend hours creating the presentations. The guy who held my position previously spent almost a week designing five slides that explained the process flow. He had to spend another three to four hours explaining it to our developers, so the duration was very long. With Lucidchart, I can create the whole process flow within a day, and when I show it to the developers, they can understand within five minutes. So, I can witness its effectiveness. It is also useful when there is an occasional change in the process, which sometimes can happen once in a month.

Its pricing is very affordable and reasonable for the features that it provides. I am using its basic plan, and for my usage, it is perfectly reasonable. It suits perfectly.

As a student, when I was searching for such solutions, I came across Lucidchart in Google search. I just created a trial account, and it was pretty okay. I then came to know that my university also provides premium access to Lucidchart. 

In my current organization, I didn't evaluate any other products before recommending Lucidchart to my manager. I know Lucidchart for the last two years, and I thought this would be a perfect fit for us. I recommended it to my manager and showed him how it works, and that's it. He approved to go with it.

It is very flexible and easy to use. These are the two main things about Lucidchart. Moreover, it doesn't take so much technical support. It is just click-and-drag. With some of the other solutions, you need some technical knowledge to understand how it works, whereas Lucidchart doesn't require any technical knowledge. If you have experience working with Word, PowerPoint, or Excel, you can use it easily.

I have very occasionally used Lucidchart to create database schemas or modify existing data structures. I have not used Lucidchart's ability to compare different versions of documents. I might try it in the future.

I haven't tested it with Mac. I have a Lenovo PC and an HP workstation. It works fine with both. I have also tested it with Ubuntu, and it works totally fine with that. In our organization, everyone uses Microsoft.

I would rate Lucidchart a nine out of 10. It just needs more wireframing features.

I make the domain-driven designs (DDDs) for my teammates as well as ER diagrams (ERDs).

I usually use Lucidchart with my work for some idea improvements or brainstorming.

Our company has a linking system where we can share hierarchies and general information with our teammates. I use Lucidchart to visualize the main system of our old game systems, like the DDD.

I make the domain-driven design, and through that I make the ERD. Then, through the ERD, I make the database schema. So, all the charts that I make or propose for new systems go through that process.

Lucidchart provides real-time collaboration among users so everyone is accessing and working on the same version of a document. First, I make the proposal or concept of the domain, then I review it with my teammates. If they accept the whole concept of the domain, I make it as a domain model through Lucidchart. So, that loop of feedback makes a better version of the DDD, ERD, or schema.

The concept of a product is something that can always change over time. So, it is good to have a diagram for visualization that makes changes easily. This is the essence of Lucidchart. I fully agree with the concept of Lucidchart because of this reason.

The best part of Lucidchart is its comfortableness when sharing it with my teammates. Lucidchart provides me with a folder for my ERD. I can make a dozen lists of my chart, then share them with my teammates easily through the diagrams of Lucidchart. This is their main comfort, which is the reason why I choose Lucidchart rather than some other chart program.

We use Lucidchart for documenting things, such as processes, systems, new teams, etc. I can share these via email to my product team using a Lucidchart shared link. I also declare the main domain of our game as Lucidchart. Then, the majority of my work is the relationship between domains and visualization through Lucidchart. 

It is very important that Lucidchart accommodates Mac and PC because of my job. When our designers usually make their presentations to customers or my teammates, we usually use the iPad. Lucidchart also provides an application version that works from PC to iPad. It is very comfortable to use and present to someone with my iPad. Therefore, it's very important to provide versions for both Mac and PC. 

There are some situations where there is a difference between their iPad, mobile, and PC versions. For example, when I use Lucidchart on a PC, the PC provides a layer system for Lucidchart. When I am using the PC, I can assign or change the layer of my chart. However, when I use Lucidchart on the iPad or mobile, I cannot find any UI or UX that provides a layer system. I am unable to find the shape or other layers on the mobile or iPad.

They could provide more documentation or tutorials of ERDs or DDD on the Lucidchart site. That could be better.

If there were any charts from Lucidchart that can be shared as real-time collaboration through Slack or DataPal, then that would make it better to use as a software program.

I have used Lucidchart for two months. 

It is stable.

There are 50 employees in our company who already use Lucidchart. So, everyone in the company is using Lucidchart.

I have not used the technical support.

In the past, I used draw.io for ERDs.

We switched because Lucidchart has standalone libraries, which makes it comfortable for me to create some draw charts or data flows. draw.io doesn't have anything like standalone libraries. When I use draw.io, I usually have to make my own standalone library for my work. Using Lucidchart, there is no reason to make my own standalone libraries because Lucidchart already has many good standalone libraries for their ERDs.

Lucidchart is essential. When I use other charts programs, like draw.io, there are no standard shapes nor standalone libraries. They cannot import my ERD or schema to a secure database. When I found Lucidchart, the program already provided the input system to SQL and MySQL. So, it is very comfortable to use this solution rather than another program.

I also switched from Visio to Lucidchart. Visio does provide some good functions and nice directories, but it is very hard to use on an iPad or mobile that is iOS-based. The major feature which made me decide to use Lucidchart is the compatibility because Visio doesn't provide good compatibility for the mobile or iPad. 

draw.io is a free program, but they provide very few standard libraries and no import programs. Visio has good features, but it does not have the compatibility. The reason that I selected Lucidchart was for my chart program.

There were no problems downloading this program to my computer or iPad. Our country has a very good trial on the Internet. 

The real-time collaboration saves two hours a day for my team.

The ability for people to look at a diagram, rather than reading through written documents, has saved my organization time, and as a result money. Developers/artists don't want to read the documentation. They want to see the essence and relationship of their concept. They just want some simple diagrams to help them imagine their main concept. So, the visual diagrams are better than the documentation.

Other programs don't provide a print system, which Lucidchart does.

It is not a complex system. It is very easy to use, collaborate, and share. I like it. It is easy to share, easy to learn, and has compatibility with PCs and iPads.

I already learned most of the information on how to make a schema or DDD in other assets. So, I did not use Lucidchart as my starting material.

We plan on exploring the solution’s integrations with Atlassian, Salesforce, Microsoft, Google Workspace, or other solutions.

I would rate this solution as an eight and a half out of 10.

I am using it to create a process document showing a process flow with a timeline.

I'm using the web version.

It provides real-time collaboration so that everyone is accessing and working on the same version of a document and that has made the project development process faster. I've tried it with a few of my team members, and we've all worked on things simultaneously. The application provided good, real-time updates of the changes that were being made. It saved us almost a week getting the final product out.

The ability to look at a diagram, rather than reading through written documents, also saves time and money, absolutely. My manager wanted a visual representation of the process flow, and Lucidchart helped immensely. I was stuck for two to three months when trying to make a visual representation of the process flow and I wasn't able to get it done. Using Lucidchart, I did it in one day. I asked for a week, but I went back with the final process flow and diagram within a day, which was really surprising. They were expecting me to take a week to build it. It has increased efficiency and productivity 

The templates are quite valuable, as is the fact that you can export to PDF, to a Visio document, or as a picture. These are valuable features for me because they give me the ability to make changes in any other product that I'm using. I'm not bound by one platform.

When it comes to documenting things like processes and systems, it's pretty good. Everything is already created via a template and then you just input your details and make the small changes as necessary. It's quite time-efficient and easy to create charts.

And it is definitely important that it accommodates both Mac and PC users so that you are not bound to one kind of operating system. In organizations there are different users. Somebody will be using a Mac and somebody else will be using a Windows PC. It's essential that the tool is created for both operating systems instead of just one.

One area for improvement is the fact that I had to create two sheets. I had to create a process flow diagram, and I had to create a timeline. I wasn't able to do that in one sheet. If they could add that kind of feature, where you could input a timeline and different types of templates into one worksheet, that would be really useful. I had to include two and then cut and paste, and that was an extra step for me.

I've been using Lucidchart for four weeks.

While using it on the web, it has been pretty stable. It would be even better if I could use it as enterprise-wide software as a service, and not on the web.

I believe it is pretty scalable but I can't judge how it would perform if it was deployed on a server, whether that server was Lucidchart's or on-premises. But my initial impression is that it is quite scalable.

It is currently being used within my team only, consisting of three people, and we are all business support analysts or service analysts. I don't have the power to decide if it will be deployed further in my organization, but I would definitely recommend it. We could submit ideas of new, cool applications that would be helpful for our organization. I'm definitely going to do that.

I haven't used tech support because it is fairly simple to use.

I went with it because we couldn't do certain things in Visio. I was Googling my use case and Lucidchart gave me templates and options that could combine to create a single process diagram with a timeline.

Switching from Visio to Lucidchart, was pretty easy. I was able to import my Visio files into the solution. That was pretty important because we had other process diagrams already created in Visio. We had to bring them over to Lucidchart so that we maintain them in a single platform.

The setup is straightforward. There was no deployment because I'm using the application on the web.

I have definitely seen a return on investment in the amount of time it has saved versus the fees I had to pay. If I would have spent a week working on a product and still not have been able to get to the final diagram, that would have wasted a lot of man-hours.

The licensing is pretty cost-effective but I haven't considered it on an enterprise level.

Visio is fine for creating charts but I found it difficult to go through the Help section and find out how to do things in Visio. Lucidchart was easy to navigate and provided an easy way to build a chart. Using Visio was very time-consuming while Lucidchart was intuitive.

Lucidchart's capabilities for visualizing and understanding process flows or workflows are pretty good. With Visio, there's one thing that is missing when creating process flows. If I have to create direction arrows from one box to another, it is easier in Lucidchart to connect them. And it is very intuitive in the sense that it automatically does so if it is a sequential process, and that functionality does not exist in Visio.

I briefly tried another tool from Atlassian but it had the limitation of only working within Atlassian's tools. That was the only other product that I considered before Lucidchart.

Lucidchart is quite interesting and an easy-to-use application. It offers you a range of templates that are ready to use. You can import your previous files from any other platform that you were using. It has various integrations that can be very beneficial if you are using enterprise applications like Slack and Salesforce, for example.

I have not tested the integrations but I expect they are quite useful because we use Atlassian Confluence and it would really be good to directly export from this application to Confluence. We do create process flows and flow charts in Confluence to make our customer base and to keep our Knowledge Base up to date. I haven't used the integrations because they have to go through a security review and be approved for use.

The biggest lesson I have learned from using it is that you need to take a leap of faith and try something new. Read the reviews, read the FAQs, and see the functionality. If you don't try, you won't get to know if it can help with what you are doing.

We use Lucidchart for the lateral flow charts.

I've used Lucidchart for a status report. I gave it a particular format and was able to set it up in minutes.

It's fairly intuitive. It has a fairly low learning curve. The only tricky part, and it's only because I have not spent time on it, is some of the formatting. They should enhance the help section on the formatting.

When it comes to documenting things like processes, systems, and new teams, I'd give it an eight or nine out of ten. It's very high because it's fairly intuitive, there's a low learning curve, and it's easy to get immediate output. You can get results very quickly without a lot of direct effort. You don't usually take a week-long series of training. You don't need to go through a lot of hoops to make it work.

I would also rate Lucidchart's capabilities for visualizing and understanding process flows or workflows a nine or ten out of ten. It's much easier to use than Visio.

I plan to use Lucidchart to create database schemas or modify existing data structures. That's the next step, but I'm still at the beginner's level.

We have used Lucidchart in real-time collaboration among users. The solid collaboration has saved us time.

I have received good feedback about its ability for people to look at the diagram rather than reading through written documents.

Lucidchart has helped us realize efficiencies in the projects we use it for. I did use it for a status report. It saved emails, but I can't quantify how many emails we would have sent.

The main improvement I would like to see is for them to improve the help section on the flow charts or on the formatting.

I've only been using Lucidchart for a few months. I use the web-based application.

It's highly available. Once you have all the users on the same licenses, it's very available.

All of us are in the project. There are multiple users.

I have not actually had to call up support yet, which is a good sign. I haven't really had any calls with them.

We used PowerPoint, Word, and templates. It seems like Lucidchart is the most intuitive out of the entire set. 

The intuitiveness is the main difference. The ability to get to see it very quickly seems to be the big advantage for Lucidchart.

The initial setup was very straightforward, except for the formatting. It took a little bit more to try to add bullets or anything to touch it up.

My advice would be to give it at least a good hour to try it before you make any decisions. It shouldn't take that long, but if you put in effort for an hour, I think that you will get immediate results to see the benefits.

A nice thing is that this platform's very forgiving, so I would say to learn to experiment.

Overall, I like it. I just need to find some dedicated time to learn some of the nuances of using the tool. 

I would rate Lucidchart an eight out of ten. 

The ability to have more than one person editing at the same time is the most valuable feature. You can have one diagram and have multiple users on it at the same time. We haven't been able to do that on other software. So that's the main reason we moved to Lucidchart.

The main benefits of Lucidchart are collaborative working and also being able to just create documents really quickly that are still editable. Even though you've done an initial quick layout, you don't lose the ability to go back and continue with that same chart and turn it into the final version.

The real-time collaboration among users, where we're working on the same version of the document or chart, sped up our project development process. Especially with remote working, you can have two people working and looking at it while discussing it at the same time. It just sped things up and especially eased remote working.

This real-time collaboration has also saved us time. It's just been quicker than it would otherwise have been if we didn't have it.

It's been more efficient than not using it. It's not like we had a regular process and we've changed over to this. It's that we've had a project and this is what we selected. It's been pretty good at visualizing and understanding workflows. We haven't come across anything that limits it.

It might already exist and I haven't used it, but in terms of improvement, I would like a hot-key system for some of the diagrams to auto-generate things a bit quicker to be able to produce charts a lot faster, or have more standard templates that you can just go to if you're trying to generate something quickly.

I have been using Lucidchart for a month and a half. 

I have not had performance issues. 

If you lose internet connection or you're in and out of the internet, then that can be an issue for loading it up, but that's the only issue.

We haven't rolled it out across too many people, but we haven't had any issues so far with adding people. We're not a massive company, so we're only looking at 10 users or so, but on that sort of scale, it's not an issue.

The users are all engineers of varying levels.

We switched from Visio to Lucidchart for some of our documentation. One of the main reasons why we use Lucidchart is to switch from Visio to that.

We haven't migrated any prior documents. We're still keeping them as a legacy on Visio, but anything new going forward is moving to Lucid.

The interface for Visio is obviously common to all of the Microsoft programs, so it's quite easy to pick that up, but despite Lucid not being as well known or having that background of being part of the 365 packages, I think it's pretty good for that integration and how easy it is to use.

We still have Visio for the old documentation that we have to keep information on. So we won't be getting rid of that, but won't be buying any new versions. It's not a subscription-type setup, it's that we own those versions of the software. We'll just keep them for when we need to do legacy-related support.

We won't be getting rid of the old documentation that we have to keep information on but we won't be buying any new versions. It's not a subscription-type setup, it's that we own those versions of the software. We'll just keep them for when we need to do legacy-related support.

The initial setup was really quick. It was already set up within the organization, so I didn't do that, and then somebody just sent me an email invite and that was it.

Lucidchart is really intuitive for a new user. We didn't specifically do any tutorials or anything like that. There's pretty reasonable support when you want. If you just Google how to do something, there's normally a step-by-step guide. I'd definitely encourage you to go with this solution especially if they want to do this concurrent working.

I would rate Lucidchart a nine out of ten. 

I have two main use cases. I am an IT architect, so I'm drawing IT architecture with Lucidchart. The second use case is that I'm using it to build some business models to describe my customers in a single slide.

It's a SaaS solution.

It's good for teamwork. If you need to collaborate on a certain drawing, whether a business process, or architecture, or anything else, having the team on the same platform is good. 

Also, the ability for people to look at a diagram rather than reading through written documents absolutely saves time and, as a result, money. An image is worth more than a book of words. It's impossible for me to quantify the savings.

Lucidchart helps realize efficiencies in the projects I use it for. For example, I will use Lucidchart for each of my customers to describe their business processes. For efficiency, it's really good in that sense. I would estimate it increases my efficiency by 30 percent.

The templates are good. They eliminate creating something from scratch and allow me to create from a framework. That saves time.

For documenting processes and systems, I would rate the solution a nine out of 10. I'm not aware of any other software that is as usable as this, because of the templates. They make documenting these things really easy. And when it comes to visualizing and understanding process flows or workflows it makes things easy to understand.

It's also integrated with Google Drive. This is mandatory because all the content I produce is stored in Google Drive. If this was not directly linked to Google Drive it would be a pain.

The fact that Lucidchart accommodates both Mac and PC users is also important to me because I'm using a Mac. If it didn't work on Mac I could not use it at all.

Perhaps it already exists, but if there were software to install the solution on a Mac, that would be helpful. I see that it's not in the App Store, so that's something that could be improved.

I have been using Lucidchart for one month.

I have never experienced downtime, so it has made a very positive impression.

Because it is a SaaS version, it should be really scalable. But that's just a guess because I haven't had to scale it, given that I have just started using it. But I will use it more and more with my customers.

I have no idea how many people are using Lucidchart in our organization, but I can imagine that all the solution architects would be using it. That would amount to 10 percent of the company using Lucidchart.

I have not had to use their technical support.

I switched from PowerPoint because in PowerPoint you have to build everything, while in Lucidchart it's already there with templates. It's easy to use.

Because it's a SaaS, the setup was quite easy.

Leverage the existing templates. Doing so is like taking advantage of someone having already done your job.

I rate it a nine out of 10. I would love to have the software on my Mac. That would make it a 10.