Lucidchart Reviews

I'm a software engineer and one of my tasks is to design a system for how data will flow and how things will be organized. That's what made me start using the solution. If I go one step deeper into this project, I will need to make database-specific diagrams, including class entity and relationships diagrams.

I use it whenever I have to start any new project, any new REST API, any new system design, or microservices. That's when Lucidchart is the primary tool to work with.

Lucidchart is a SaaS-based solution.

Previously, I used to draw diagrams on my notebook, and sometimes I would make PowerPoint presentations. After getting to know Lucidchart, I have been better able to convey my ideas. I'm able to show what I'm thinking and how I'm thinking, including where I'm planning to put the instances, where I'm planning to use the database, and what I want to include in the database. I am clearly able to show these things to the rest of the team. It is super good.

As a result, it has saved me time, on the order of at least 50 to 60 percent, because of the ease of use. In the long term, if I save that kind of time, and the rest of my team members are able to contribute ideas on the diagrams, it's obviously good for efficiency. I can now focus on other things. I can really focus on the code, which it would have taken a lot more time to get into.

The real-time collaboration, where everyone is accessing and working on the same version of a document, is also good. It is easy to understand what other people have done, and it has saved us time. We used to do everything on whiteboards in the office or wherever we met. 

In addition, the ability for people to look at a diagram rather than reading through written documents is helpful. Who reads documents anyway? Rather than reading something and creating imagined diagrams in the mind, why not just get to a diagram directly? That saves a lot of time. If I was spending four hours on something like this previously, over the course of a couple of days, I am now spending two hours on it. That amounts to a significant amount of money saved.

It's very easy to use. I didn't go through any tutorials or any documentation. It was very easy for me to start. It is intuitive. Right after logging in, I was able to quickly just drag and drop and do the things I wanted to do, without any prior knowledge of the solution. The intuitive design is my favorite part. I have really enjoyed it, so far. On the left panel I can see everything that I can imagine needing. On top of that, if I miss something, it's still there, I can still access it. It has everything I want.

It makes hierarchies easy to understand. It's not that I haven't seen this type of feature anywhere else, I have, but it's sleek and simple and has fewer colors and that makes it easy to grasp.

It's capabilities for visualizing and understanding workflows make doing so very easy. 

Another positive is that it allows me to share things with my team members and get their input, and then they can also modify it per their requirements. That is good for the overall process and for teamwork. That part is super smooth, and that's while we have been in a culture of remote work because of the pandemic. We don't know when it will be behind us forever, so Lucidchart helps me to build confidence in my design. Using the solution, the designs are not only in my mind, they are in a document, and the rest of the team can always see it. In the current COVID-19 scenario, it is the best thing for sharing ideas, for sharing the designs, for architects, for senior engineers, and everyone.

The fact that Lucidchart accommodates both Mac and PC users is also important because different teams use different environments and systems. It's easy to communicate and there is no barrier due to the user's system, and that's always good.

Although it comes with a lot of pre-existing tools, it would help if it had some more design templates. By now, they must know what kinds of things people are trying out, and that should help them create more templates. I would also like to see a little more automation.

I started using Lucidchart a month ago and I'm on the demo version.

The stability has been good and the solution has been efficient. It's my primary charting tool.

As of now, it's difficult for me to talk about its scalability. In time, I'll be running into different, more, and larger diagrams. For now, I haven't felt any kind of lag in the existing environment. I haven't had to think about whether Lucidchart would be able to handle a lot more data.

I have not had to use their technical support yet.

Setting up Lucidchart was easy and smooth. There was nothing complex about it. I was using it after about 10 to 15 minutes.

So far, there has been no maintenance involved.

So far, the investment has been good in terms of time and learning. It has given me good value in return, in terms of time savings and better communication with the team, which, again, has resulted in efficiency and time savings. Time is money, so it has helped me to save a significant amount.

I tried Gliffy but I didn't find it that attractive. Lucidchart has a better UI and UX. The sign-in time was quick and the process was easy and I was directly able to get into the content I wanted to work on. Exporting is also better.

The biggest thing I have learned using Lucidchart is that it's always better to visualize, and help others visualize, what you are imagining or thinking, rather than sharing text or a document. It's on point. The diagrams help. I don't think anybody is interested in reading docs anymore.

I haven't tried any of the integrations so far, but it is good that those capabilities are there. I'll definitely use them, as required by my use cases. 

I have shared Lucidchart work via emails and invites, but it's good that it has a Slack integration because our company is using Slack. I intend on trying that feature, as Slack is good for informal communication. It will save time.

Everybody should be made aware of Lucidchart. People are aware of it already, to some extent, but everybody, including college students, should know about it. It just helps. 

If my use cases run into more complex scenarios and they need more features, I would definitely not hesitate to go for a premium version of  Lucidchart.

I primarily use Lucidchart for mobile app development.

Creating flowcharts and documentation is easy to do and the results are very nice.

I think that this solution is good in terms of its visualizations and it helps to understand process flows and workflows. The flowcharts and wireframes are very nice and easy to use.

The features for creating database schemas and modifying existing data structures are things that I have used a little bit. I find that this is a good tool when working with databases and it helps with strategy planning, ideation, and project planning. 

It is definitely important to use that Lucidchart accommodates both Mac and PC users. We have work that is done collaboratively in teams and we need to be able to share between team members. This is important regardless of platform.

Lucidchart allows for real-time collaboration, where multiple users can access the same version of a document. It has improved our project development process because we can discuss a journey map and a flowchart with developers in real-time. Using this tool, we are able to better interact with developers.

This ability to collaborate efficiently and in parallel has saved us time because it makes the job easier for our colleagues and teammates. I would estimate that it saves between three and four hours a day.

The entire tool is very good. The wireframing and flowchart are very nice features.

The interface is very user-friendly and supports drag and drop. You don't need to have technology or design knowledge in order to use it. Anybody can work with it.

I would like to have access to more colorful and more vibrant icons. Otherwise, the experience is very good.

I am new to Lucidchart and have only been using it for a short time.

The performance is very nice. Even when the internet speed is low, it is stable and performs well.

I have not been in contact with technical support.

Prior to implementing Lucidchart, I used SketchUp and SigmaNEST. I switched to Lucidchart because of the user-friendliness. The drag and drop functionality makes it very easy to use.

The price and licensing are good.

We do not currently use the integration with other products but it is something that we are planning to do in the future. Similarly, we do not yet use the functionality that allows us to compare versions of documents.

I would rate this solution a ten out of ten.

Our use cases have been mostly for software development. We use it to integrate software and for processes, like representing different business processes.

In terms of benefits, it's easy for me to communicate amongst technical and non-technical stakeholders to draw everything out so that we are all on the same page and discussions can be made. That's the most valuable part. 

Documenting complicated workflows and technology integrations so that we can go back to it has also been a benefit. And without having to dig into a lot of technical, the codes, the documents, I can simply understand on a high level what's happening. 

The features where you can draw the business process diagrams and flowchart and where you can control the ERD diagrams are what I find the most valuable.

I find Lucidchart's capabilities for visualizing and understanding process flows and workflows to be pretty good. There are a fair bit of choices between different visualizations, so it's pretty flexible. Their examples and knowledge base is good. I'm finding that really to be valuable.

It's important to us that Lucidchart accommodates both Mac and PC users because I use both devices.

The ability for people to look at the diagram rather than reading through written documents saved time, and as a result, money. If the diagram is good, then it quickly gives you understanding. It saves time.

Lucidchart helped to realize efficiencies in the projects we use it for. It's been pretty user-friendly so far.

In terms of improvement, there can be more templates. There are good templates but there could still be more.

The ones they have are pretty general. It would be good to have templates for real business needs. It would be a lot easier if they had use cases that people could relate to. There are templates, but they could provide examples of real use cases.

I have been using Lucidchart for two to three weeks. I use the web-based version.

So far, the stability is pretty good, but sometimes when I load up a new template or something it takes a while for it to load. It can be a bit resource-intensive. Sometimes it becomes a little slow, but I haven't had real problems. I'll probably find out more as I start using it more intensely.

It has APIs and integration you can do. But I haven't tried to scale it yet. 

I haven't needed to reach out to technical support. I only had a call from the account manager, and that was really helpful. He showed me a lot of knowledge bases, templates, and things like that.

I have used Visio. The migration to Lucidchart was very easy because it's pretty much the same.

When it comes to intuitiveness and ease of use, I only used Visio in the app and sometimes you have to load up the app and it can take time to get started. So compared to that, because it's web-based, I find Lucidchart to be easier and quicker.

I briefly used Draw.io. Whenever you need to do something quickly, you just log in to it, but I haven't used something for a long period of time or for a lot of different projects.

The initial setup was pretty general. It didn't take much time, probably half an hour to log in, go through and understand the different tabs and everything.

It's a good tool and it's easy to get started with. It's web-based and has a good knowledge base and templates. It will meet your needs to get something up and running quickly.

I would rate Lucidchart an eight out of ten. 

I used Lucidchart to build-out items such as business org charts, business processes/workflows, and product diagrams.

Lucidchart is much better than competitors that I have used, such as Visio. I am able to easily save off charts I have created in a PDF document, which is primarily what I do.

The flexibility of Lucidchart is great. It is easy to create swim lane process documents with as many rows as you would like. It is also very easy to include columns into the swim lane that allows you to show where one process ends and another picks up. This feature has allowed me to generate very detailed process documents that my employers have loved. 

Lucidchart is a lovely tool for creating visual representations of any process or organization. 

People always ask me what I build my charts in, as the graphical rendering in Lucidchart is superb. The tool is super user-friendly and intuitive and comes with hundreds of templates to get you started. The user interface for Lucidchart makes it easy to build visual diagrams very quickly.

The full tool kit included in the product has more features and functionality than I will ever need, including the ability to publish diagrams directly to a web page. 

I love the template library. It makes it easy to get started on a project without having to expend a lot of energy upfront trying to recreate the wheel. There are many, many templates to choose from across a wide variety of categories. It is easy to find a template category that works and then even find a template with a color scheme that works for what you need. I have often taken a template, with the color scheme I like, deleted everything out of it, and started from scratch just so I could get the colors I liked quickly. 

When you want to add text to a connector arrow, I have not figured out how to position the text vertically. It always wants the text to stay horizontal. This is frustrating when I would like the text to stay in-line with a connector arrow, or otherwise.

Also, printing hard copies of PDF files that I have saved from Lucidchart has always been a problem. Although I don't print copies very often, every once in a while I need to do that for a meeting. The hard copies always come out missing colors and components of the chart I have created. I'm not sure if this is an issue with my printer, Adobe Acrobat DC, or otherwise. 

I have been using Lucidchart for one year.

The Lucidchart cloud offering is super stable. I've never had any issues with it, even when my network has gone up and down. 

The tool is not scalable, per se, but it does allow the user to easily share diagrams with other parties. 

I used Visio in the past. Lucidchart's user interface is easier to use. I also prefer the look of the Lucidchart diagrams. 

Pricing comes in at about $100 for a year's subscription, which is very reasonable if this is a tool that you will use more than once. 

I have only used Visio and Lucidchart. 

Our primary use case of this solution is to create some process flows, namely how the user will use the product, how they will walk through the product, etc. We don't use the program very often - only once every week or so.

What I like about this program, is that it is very easy to use. It is also easy to manage my documents or to access something. I just open the browser, click, enter the file name and then I'm in. It's all very easy.

I don't know if I will be able to add some animations if I want to. I believe the problem may be the program's process flows but if I want to transfer it into a PPP or any other document, I can only do image transfer. So if I created a flow chart, I should be able to copy it as it is, do the presentation and if I want to do some minor changes, I can do it in the presentation. But at this stage, I can only copy an image.

I have been using Lucidchart for more than a year now.

It is a very stable program. I haven't experienced any crashes or bugs.

Honestly, I haven't tried to scale yet. At this stage, I manage about 35 businesses, and so far I haven't faced any problems. We have about eight licenses. 

We haven't used their technical support yet.

The initial setup was really easy because I think they just required a username and password. We did the deployment on our own and it didn't take very long. 

I am not sure about the cost, but I think there is a basic model, premium model and an enterprise model. 

I will definitely recommend this solution to others. It's a really good tool for any business that designs business workflows. It is very easy to simply pay and then start using it right away. Anybody who knows how to create a workflow will find it very easy to work on Lucidchart. They can just log on and start creating. It's very easy. 

On a scale from one to ten, I rate this program a nine. One thing that needs to improve, is the feature that is used to import or export data. Perhaps they can add more templates for users. 

• Cloud/SaaS Solution/Pay As You Go
• Semi-Reasonable Pricing
• Lots of templates to choose from
• Integrates with other tools (e.g., Slack, JIRA, and most importantly Visio)
• Easily converts Visio files on import
• Can export to Visio
• Because it’s a cloud solution, I can create/edit from one computer, and continue to edit on another, if needed.
• Cheaper than Visio, and since It’s a browser solution, I don’t have to worry about having a single license on a single machine.

I pay for a personal license, but being new to the organization, I am trying to push the use of Lucidchart, especially for Mac users in lieu of setting up a Virtual Machine with Windows, and in lieu of OmniGraffle.

Anytime I need to print, I have to re-download/export. This is a mild inconvenience, but hoping it could be improved.

One year.

No.

No.

This tool is so easy and intuitive that I’ve not had the need to contact technical support.

Visio.

Super easy! Sign-up for the free version, test it out, and if you like it, pay for the subscription and start using it.

Bigger discounts for annual prepaid license.

OmniGraffle.

If you are looking for a solution that replaces Visio, Lucidchart is indeed the alternative. All of the benefits/features that I described above are the reasons why I would never go back to Visio.

The ability to work collaboratively, and the general UX of the product.

This product allowed me to work closely with design team and merge the perspective of Quality Assurance and Product Design easily.

I'd prefer this software to be an operating system, not a web tool, as I'd switch to LucidOS, if it existed, in seconds.

Approximately eight months of my career consisted of activities which were made simpler with Lucidchart.

Yes, minor, and only on loading graphical files "several meters long".

No.

The voice of the community has been heard and taken into account, while improving Lucidchart.

Yes, I did, and I have used similar software at my previous jobs. None of those were even half as easy to use as Lucidchart, and I am a strong advocate for dropping those other software solutions for Lucidchart.

Semi-instant setup with no unnecessary complexities.

I pay for this software even while I do not plan on using it for next few months -- as the perspective of having no access to these features is out of my consideration.

I have used several different tools of this type before, but once I encountered the beauty of Lucidchart, I knew I'd stay with it.

Just give it to your designers and wait for miracles to happen.

Some of the valuable features are drag and drop and connection through arrows. It makes work go by a lot faster without having to create each shape from scratch.

I have used this product several times to create or update an IA for whichever project I may be working on.

I like the feature of how the arrows connect to each shape. It would be nice to see more options with that as well. In other words, options such as color, type of line, weight, and flexible/loose.

When I was using the free version last summer, I don’t remember there being an option to change the look of the arrow. I’m sure that option exists now, but the main thing I was trying to figure out was how to get a fixed (straight) line. On a YouTube video it shows lines that are curved (loose). At the time, I couldn’t figure out how to just get a simple straight line or vice versa. I also couldn’t figure out how to connect the arrow to other points of the shape.

I have used this solution for four to six months.

There were no issues with stability.

If you mean, the size of my board, then yes, I do remember having an issue with scalability in the past. I had to scale down all of my elements to make sure that they fit onto the board.

I’ve used OmniGraffle before. I switched because I found it easier to create a flowchart in the Lucidchart program.

The initial setup was straightforward. I was using the free version.

I haven’t needed to evaluate solutions in the past, but for work, I will probably do so if I need to create a flowchart in the future.

Try out the free version and see how you handle using the software first.