ManageEngine Endpoint Central Reviews and Pricing

reviewer2085756

Inside sales executive at a tech services company with 11-50 employees

Mar 14, 2023

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It manages everything that is going on in your system and it has a lot of valuable features

Pros and Cons

"The solution's stability is better than the other solutions in the market."

"It is compatible with the systems such as Windows and Mac but not with Linux systems."

What is our primary use case?

The solution works as a Mobile Device Management system for us. With Endpoint Central, we can manage every system in our organization.

What is most valuable?

The solution has a lot of valuable features. It manages everything that is going on in your system. If you want to install or delete something, or have a check on an activity in your employee's system, it does it all.

What needs improvement?

It is compatible with the systems such as Windows and Mac but not with Linux systems. We faced complexity with implementations there. We can't term it as a problem, but it requires a few customizations while working with Linux systems.

For how long have I used the solution?

I have been using the solution for one year now.

Buyer's Guide

ManageEngine Endpoint Central

March 2025

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What do I think about the stability of the solution?

The solution's stability is better than the other solutions in the market.

What do I think about the scalability of the solution?

We have 1200 users of the solution in our organization.

How are customer service and support?

The solution's customer support service is nice. They provide instant support. If required, they visit the premises and solve the problem.

How was the initial setup?

The solution takes one or two days to deploy.

What about the implementation team?

The implementation of the solution needs two or three technical executives. It is easy to implement as it is a cloud-based solution. It offers virtual tech support as well.

What other advice do I have?

I recommend the solution to others and rate it as an eight.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

it_user352356

Product Manager - IT Management Solutions at a reseller with 11-50 employees

Jan 24, 2016

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The most valuable features are Patch Management, SW Distribution, Asset Management and Mobile Device Management.

What is most valuable?

It has several features that I've found valuable, but the most valuable are Patch Management, SW Distribution, Asset Management and Mobile Device Management.

What needs improvement?

I'd like to see Patch Management for Linux Systems, which it doesn't have right now and which we could really use.

For how long have I used the solution?

I've used it for eight years.

What was my experience with deployment of the solution?

We've had no issues with deployment.

What do I think about the stability of the solution?

We've had no issues with stability.

What do I think about the scalability of the solution?

We've had no issues with scalability.

How are customer service and technical support?

Customer Service:

ManageEngine offers a great customer support in the pre-sale phase and even after the sale.

Technical Support:

Technical and after-sale support is great.

Which solution did I use previously and why did I switch?

Yes, before we used Microsoft SCCM, and we’ve switched to Desktop Central for its minor cost and its simple usage and deployment.

How was the initial setup?

The initial setup was straightforward and very user friendly.

Disclosure: My company has a business relationship with this vendor other than being a customer: We're distributors for the Italian market.