Mainly, we do some configurations and allow for ports to be opened on the firewall.
It specialist
Reliable, easy to expand, and is straightforward to set up
Pros and Cons
- "We found the initial setup to be easy."
- "We have dealt with a few minor bugs."
What is our primary use case?
What is most valuable?
For the most part, the solution has been stable.
The solution can scale fairly well.
The cloud-based deployment is very straightforward.
What needs improvement?
We have dealt with a few minor bugs.
We would like the solution to lower its costs.
For how long have I used the solution?
I've been using the solution for one year.
Buyer's Guide
Meraki MS Switches
January 2025
Learn what your peers think about Meraki MS Switches. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
What do I think about the stability of the solution?
The solution is largely stable and reliable. That said, we have faced some very minor bugs here and there. It hasn't been a big deal in general.
What do I think about the scalability of the solution?
The scalability is good. It's likely as scalable as Aruba, for example. If a company needs to expand it, it can do so.
We have 150 people using the solution currently.
How are customer service and support?
We've never contacted technical support. I cannot speak to how helpful or responsive they are.
Which solution did I use previously and why did I switch?
We also work with Aruba.
I've also worked with FortiSwitch in the past, at a different job.
How was the initial setup?
We have found the initial setup to be easy. If it is cloud-based, it's a really easy installation. There is no need for a reprogram mission or something like that or to even worry about having to do some coding.
I cannot recall how long the deployment took. However, it does depend on the internet connection. As a cloud-based solution, you need to download all the configurations from the headquarters.
You only need one manager and two technicians to handle the deployment and maintenance tasks.
What's my experience with pricing, setup cost, and licensing?
Users do have to pay to license the solution.
The pricing could be lowered a bit.
What other advice do I have?
I would recommend the solution, however, it depends on the project.
I'd rate the solution at an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Engineer at a printing company with 201-500 employees
Easy to set up, monitor, and check the switch status
Pros and Cons
- "It is easy to set up and easy to monitor. It is also easy to check the status of the switch."
- "It would be great if the switch can identify the IP address connected to the network port. It seems most of the switches cannot identify the IP address. They can identify the MAC address but not the IP address."
What is our primary use case?
We use it for general network switch purposes.
What is most valuable?
It is easy to set up and easy to monitor. It is also easy to check the status of the switch.
What needs improvement?
It would be great if the switch can identify the IP address connected to the network port. It seems most of the switches cannot identify the IP address. They can identify the MAC address but not the IP address.
For how long have I used the solution?
I have been using this solution for almost one year.
What do I think about the stability of the solution?
It is pretty stable. We had only one issue related to the cooling fan, and they had to call the hardware back. We had to switch the hardware to fix the issue, and it took a while. That was the only issue we had.
What do I think about the scalability of the solution?
In our company, we have about 400 users, but on this site, we have only 150 users.
How are customer service and technical support?
We didn't need any kind of support, but I think the support is good.
Which solution did I use previously and why did I switch?
We were using a Cisco switch. We switched to Meraki because of the monitoring capabilities. Meraki is on the cloud, so it is easier to monitor. It is also easier to check the status of the switch, which is a good thing for a network administrator.
How was the initial setup?
The initial setup is really easy because everything is on the web. Most of the stuff has been implemented on the cloud. Once you receive the switch, you just connect to the cloud. There is no installation as such.
What other advice do I have?
I would recommend this solution to others. This is a good product from my standpoint. We plan to continue using this solution.
I would rate Meraki MS Switches a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Meraki MS Switches
January 2025
Learn what your peers think about Meraki MS Switches. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
President at Virtual Tech Computer Solutions
Integrated SD-WAN, stable, and offers good visibility using the dashboard
Pros and Cons
- "The most valuable feature is the granular visibility that they provide with a single pane of glass."
- "The pain point for our customers is the pricing and it should be reduced to make it more competitive."
What is our primary use case?
We are a solution provider and the Meraki MS Switches are one of the products that we implement for our clients as part of their network infrastructure.
One of our typical use cases is connecting stores within a retail environment.
What is most valuable?
The SD-WAN capability is already integrated and it is excellent.
It can easily tie into the backend of Azure.
The most valuable feature is the granular visibility that they provide with a single pane of glass. It is a very useful dashboard.
What needs improvement?
The pain point for our customers is the pricing and it should be reduced to make it more competitive.
For how long have I used the solution?
We have been dealing with this product for a couple of years.
What do I think about the stability of the solution?
I haven't had any problem with Cisco at all. I would say that they are pretty solid in terms of stability.
What do I think about the scalability of the solution?
Different switch models are chosen based on the size of the site. We use certain models at smaller sites, whereas we use different models for the larger sites. Overall, scalability is excellent.
How are customer service and technical support?
Technical support is good and they are on top of everything.
Which solution did I use previously and why did I switch?
I work with several similar products by different vendors and sometimes, people buy them instead because they are cheaper.
How was the initial setup?
The initial setup is straightforward. The administration is usually handled by people like the VP of technology in the company.
What's my experience with pricing, setup cost, and licensing?
The pricing is high and it is where we get the most pushback from customers.
What other advice do I have?
My advice for anybody who is considering this type of product is to do the research. From my experience, Meraki switches sell themselves and the only thing that people contest is the price.
I would rate this solution a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Hardware and Networks Support Executive at a manufacturing company with 501-1,000 employees
Easy to gain technical knowledge, highly stable, and good support
Pros and Cons
- "The most valuable features of Meraki MS Switches are ease of use, and we can find technical knowledge easily."
- "Meraki MS Switches could improve the process of installing firmware."
What is most valuable?
The most valuable features of Meraki MS Switches are ease of use, and we can find technical knowledge easily.
What needs improvement?
Meraki MS Switches could improve the process of installing firmware.
For how long have I used the solution?
I am using Meraki MS Switches for less than one year.
What do I think about the stability of the solution?
Meraki MS Switches are highly stable.
I rate the stability of Meraki MS Switches a ten out of ten.
What do I think about the scalability of the solution?
The scalability of Meraki MS Switches is very good.
I rate the scalability of Meraki MS Switches a ten out of ten.
How are customer service and support?
The support from Meraki MS Switches is very good.
I rate the support from Meraki MS Switches a four out of five.
How would you rate customer service and support?
Positive
How was the initial setup?
Meraki MS Switches could improve by having a more user-friendly setup.
What about the implementation team?
We have four people that are managing Meraki MS Switches.
What's my experience with pricing, setup cost, and licensing?
The price of Meraki MS Switches is high.
I rate the price of Meraki MS Switches a three out of five.
Which other solutions did I evaluate?
Meraki MS Switches are better for stability, scalability, and ease of use, but if you compare the cost-performance ratio, Huawei switches are much better.
What other advice do I have?
I rate Meraki MS Switches a nine out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Consultant at Redington
User-friendly, good support, and scalable
Pros and Cons
- "The most valuable feature of Meraki MS Switches is user-friendliness."
- "There are some limitations in Meraki MS Switches. Other switches have more options, such as the Cisco Catalyst Switch."
What is our primary use case?
I am using Meraki MS Switches as a network switch. We can monitor the device and end-users on the Meraki Cloud Dashboard.
What is most valuable?
The most valuable feature of Meraki MS Switches is user-friendliness.
What needs improvement?
There are some limitations in Meraki MS Switches. Other switches have more options, such as the Cisco Catalyst Switch.
For how long have I used the solution?
I have been using Meraki MS Switches for approximately six months.
What do I think about the stability of the solution?
Meraki MS Switches are stable.
What do I think about the scalability of the solution?
The scalability of Meraki MS Switches is good.
How are customer service and support?
I have received good technical support from Meraki MS Switches.
How was the initial setup?
Meraki MS Switches are simple to set up. The deployment of the solution takes approximately two hours.
What's my experience with pricing, setup cost, and licensing?
The price of Meraki MS Switches is less expensive than other similar solutions.
What other advice do I have?
My advice to others is to create a proper dashboard and configuration.
I rate Meraki MS Switches a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Video conferencing Admin at Akshara Enterprises India Pvt Ltd
Cloud managed access and aggregation switches with a useful GUI, but the throughput path of the core switches could be better
Pros and Cons
- "The cloud part of Meraki Switches is very good. They also have a good GUI. It's a complete solution. I like the switching and the monitoring part."
- "The throughputs, especially the throughput path, can be improved on the core switches. I think they should improve the throughput in the core switches to enable higher throughputs."
What is our primary use case?
I had to provide solutions for a pharmaceutical company, where data plays a very important role. This is where testing takes place and security is critical, and they have a lot of security on-site. If you want to have more VLANs and so on, you can do it through a core switch.
It all depends on the customer's requirements. For example, if the customer uses SAP HANA, they will go for a new direct server. On the new direct server, you have an output of 10 GBs, and based on the output and the number of users, I provide the solution to the customer.
It also depends on the application. For example, in SAP HANA, it'll depend on all the customer's modules, how many servers will make a Nutanix server, for example, 12 to 16 servers, and the number of users.
What is most valuable?
The cloud part of Meraki Switches is very good. They also have a good GUI. It's a complete solution. I like the switching and the monitoring part.
What needs improvement?
The throughputs, especially the throughput path, can be improved on the core switches. I think they should improve the throughput in the core switches to enable higher throughputs. A little bit of training for customers like online training would definitely help us.
For how long have I used the solution?
I provided a couple of Cisco Meraki solutions to clients last year.
What do I think about the stability of the solution?
Meraki MS Switches are stable.
What do I think about the scalability of the solution?
Meraki MS Switches are scalable.
How are customer service and technical support?
Technical support is good. Our team is already certified in this area, and if anything critical happens, we try to log into their portal. If not, we'll have our own tech support handle it.
Which solution did I use previously and why did I switch?
On the switching front, I have provided a lot of solutions on Juniper and also on HP Aruba.
How was the initial setup?
The installation is not a problem at all. It takes about a day to configure all the systems.
What about the implementation team?
We have about four or five people working with Meraki switches.
What's my experience with pricing, setup cost, and licensing?
When you compare it to other switches like HP, Juniper, and Ruckus, Meraki MS Switches are cheaper.
What other advice do I have?
I would recommend Meraki MS Switches. I like Cisco Meraki Switches, and I have friends who've been using them. They're a couple of system integrators who only use Meraki.
On a scale from one to ten, I would give Meraki MS Switches a seven.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Manager at a computer software company with 10,001+ employees
User-friendly with a simple interface, and we can orchestrate our network from the cloud
Pros and Cons
- "The most valuable feature is the ability to orchestrate the network from the cloud."
- "The MS Switches are incapable of doing trunking."
What is our primary use case?
We are a consultancy and we work with a variety of networking products, including Meraki MS Switches. Our primary use case is cloud orchestration, where you can log in from anywhere and manage our devices remotely.
What is most valuable?
The most valuable feature is the ability to orchestrate the network from the cloud.
These switches are simple to use and the user interface is good.
What needs improvement?
Technical support can be faster to respond to non-telephone originated inquiries.
For how long have I used the solution?
I have been using Meraki MS Switches for the past five months.
What do I think about the stability of the solution?
We are satisfied with the stability and plan to continue using this product.
What do I think about the scalability of the solution?
I would rate scalability at 60% because it doesn't have the core functionality required for aggregated interfaces. For example, you can not use a virtual device context, so you can't scale easily.
We have close to 300 users in the organization.
How are customer service and technical support?
The technical support is awesome. However, when you leave a case, they will not immediately contact you unless you first call them and explain that it is of high priority. They will respond immediately but it is important that you contact them by phone, first.
Which solution did I use previously and why did I switch?
I used to work primarily with Juniper switches but I also work with Cisco and Meraki products. I was not part of the decision to use Meraki.
How was the initial setup?
The initial setup is very straightforward and they can be deployed within minutes.
We have the hardware on-premises but it is a cloud-based, SD-WAN solution.
What about the implementation team?
I normally deploy these switches myself.
What other advice do I have?
For cloud usage, I recommend this product.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Lead Engineer at a tech services company with 51-200 employees
Functions well, easily scalable, and installation simple
Pros and Cons
- "I have found the solution to be stable."
- "In this solution, you are lacking a feature that Cisco Classic has that allows you to save your configuration with a serial cable."
What is our primary use case?
This solution is suited for the cookie factory just around the corner and up to including multinational organizations with locations spanning around the globe.
What is most valuable?
The solution is a switch and many of them do the same operations, it connects devices together.
What needs improvement?
In this solution, you are lacking a feature that Cisco Classic has that allows you to save your configuration with a serial cable.
In some deployments, I would like stacking to act like RAID 1 but not if you are updating the firmware of one switch in a stack. Stacking and switches with Meraki, they need to improve on this. I had a different experience with Extreme Networks which behave completely different.
For how long have I used the solution?
I have been using the solution for approximately three years.
What do I think about the stability of the solution?
I have found the solution to be stable.
What do I think about the scalability of the solution?
The solution is plug and play. If you want to upgrade, all you do is plug it in and it works.
How are customer service and technical support?
In my experience, they sometimes reply with a proper answer and others they reply with, "You can always file the I wish button request" I am confused why an organization would push automatically scheduled release candidate firmware. They tend to be too pushy. After this, I have to look at every customer individually and cancel those updates, which does not make sense to me.
Which solution did I use previously and why did I switch?
I have used Extreme Networks and Cisco products in the past, some of the features are better than this solution in Extreme Networks and Cisco's licenses will not expire like they do in this solution.
How was the initial setup?
The setup was as easy as a setup can be, we had no issues.
What's my experience with pricing, setup cost, and licensing?
The licensing element is not favourite with Meraki. My opinion is if you buy something, it should be yours, and not if the license expires, the lights go out, or you might not be able to manage it anymore. The licensing is purchased on a one, three, five, and seven year basis.
What other advice do I have?
Switches are switches, they do what they say they do on the box. I do recommend this solution If you are looking for something easy, and do not mind having to renew your license or else you will not be able to manage it anymore. Then this solution could be a good fit. Cisco Classic 2900 Series and the likes, they just keep on going. Unless you really need support, that is extra, but at least functionality will not expire with the license.
I rate Meraki MS Switches an eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Updated: January 2025
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