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Ravi Ramachandran - PeerSpot reviewer
Senior Manager at a comms service provider with 51-200 employees
Real User
Top 10
Cloud management enhances remote manageability but more PoE and stacking options needed
Pros and Cons
  • "The most valuable feature is the cloud management architecture from Meraki."
  • "The most valuable feature is the cloud management architecture from Meraki."
  • "Meraki requires more models, especially with respect to PoE Switches, to support Wi-Fi 6 capabilities."

What is our primary use case?

I am a system integrator and my company is a partner for Cisco.

How has it helped my organization?

The ease of use and manageability from anywhere, whether it is from your mobile app or anywhere else with an Internet connection, is a unique selling point. It helps reduce network overhead by not requiring engineers to support the system.

What is most valuable?

The most valuable feature is the cloud management architecture from Meraki. The control plane is in the cloud, and the data plane is local, allowing manageability from anywhere.

What needs improvement?

Meraki requires more models, especially with respect to PoE Switches, to support Wi-Fi 6 capabilities. Meraki should also consider improvements in stacking features, particularly in the lower-end models like NS130, where stacking isn't supported, unlike with Cisco traditional switching.

Buyer's Guide
Meraki MS Switches
February 2025
Learn what your peers think about Meraki MS Switches. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
839,422 professionals have used our research since 2012.

How was the initial setup?

The ease of installation and configuration saves time. Most things are automated, allowing for pre-configuration and readiness even before the delivery of equipment.

What was our ROI?

The network overhead is reduced as they don't have to hire engineers for support. The ease of use has helped reduce overall support costs.

What's my experience with pricing, setup cost, and licensing?

Meraki pricing is a little premium compared to other vendor products. However, considering the features and ease of use, they are seen as pioneers in cloud management.

What other advice do I have?

Meraki needs more stackable features. It would be beneficial if Meraki had stacking security in more models, especially at the lower end.

I'd rate the solution seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Prasanth Kailasam - PeerSpot reviewer
Senior Client Manager at GBM
Real User
Top 5Leaderboard
User-friendly and easy to use management console
Pros and Cons
  • "The solution is scalable and can accommodate as many devices as needed."
  • "The lead time for delivery can be a challenge, and there is room for improvement in this area."

What is our primary use case?

Meraki is a cloud-based solution that can be accelerated to clients and compensate for the entire gamut of networking, switching, wireless, and gateway security. Everything can be managed and monitored from the cloud. It's a multidimensional scenario where clients might have many locations and need infrastructure to be deployed quickly and remotely. If there's no local manpower available at those sites, then these are the ideal use cases for Meraki.

What is most valuable?

For me, management and security is the most valuable feature. Moreover, Meraki has a beautiful management console from where you can manage the entire solution.

From an enterprise level, too, their pricing is reasonable. Being the Cisco umbrella, they are on the higher end but pretty okay.

What needs improvement?

The challenge we face, not only with Meraki but maybe with all vendors, is the delivery timeline because of our global issues. There is a lead time issue that we are facing, specifically on the Cisco or Meraki. If Cisco can work on something with better lead times, they could regain the edge they lost due to delivery delays that have happened for the last two years.

If it's a greenfield kind of opportunity, Meraki does make sense. But, if they can look at opening up a bit of their management portfolio to other vendors, too, maybe it will be more useful because many clients might already have some solutions as part of their environment. In case they have a few switches of some other brand, Fortinet, or they could have switches from HP. If Meraki can also address this point of managing those components as part of their cloud offering, that will help the future upgrade.

There is definitely room for improvement in the delivery lead time. In case someone wants to procure something new, inherently, Cisco was having a challenge even for Cisco hardware to get all the components. Even now, as we see, the delivery lead time is close to four to five months. Clients are not ready to wait for five months for a business to start. They want it immediately. They placed the order today, and in another two to three weeks, they need the hardware.

For how long have I used the solution?

I have been using this solution for eight years.

What do I think about the stability of the solution?

Stability had some issues early on, but now it's more or less stable. I have not received many complaints from clients using the Meraki MS Switches. It's pretty okay now and has reached that level of stability.

What do I think about the scalability of the solution?

It is a scalable solution. It's a cloud-based solution, so you can add as many devices as you want.

How are customer service and support?

Initially, there were some challenges related to dependencies. However, since Cisco TAC has taken over, I have noticed a significant improvement in the speed at which issues are resolved. The call is now diverted to the same tag, which has made the process faster and more efficient.

How was the initial setup?

The initial setup is fine. The device is manageable console-wise and has a user-friendly GUI.

What about the implementation team?

When it comes to implementation, it's just a matter of plug-in and start working. A branch could be up and running in half an hour, provided the necessary parameters are set and available.

What's my experience with pricing, setup cost, and licensing?

Meraki MS Switches is neither too expensive nor too cheap, but yes, opex-wise, Meraki is not too cheap. Again, if you want me to rate it on a scale of zero to ten, with ten being the most expensive, I would rate Meraki around six and a half.

Price can be better because if there are other offerings in the market, they are also scaling up, gearing up, and giving most of the functionality similar to what Meraki is able to give. To be competitive in the market, it's better that some pre-thinking can be done from the pricing front too.

The pricing model is based on a yearly renewal because everybody is in the subscription world. But we generally ask clients to go for a three-year upfront purchase. Then, after every three years, they need to renew.

Which other solutions did I evaluate?

Depending on the customer's overall solution, we also work with other networking components, such as Fortinet and other cybersecurity solutions.

What other advice do I have?

If it's a single-location kind of environment, definitely, you have got other options to look at. But if you have a multi-site kind of environment and you need all inherent functionalities starting off from the basic networking, going on to security, and going on to your SD-WAN and other functionalities to be part of the same solution, then it's the right solution that you can look at because it has all these as part of the inherent OS itself. And the biggest benefit that you get is that it is manageable. It's a cloud-based offering, and you can very well manage the entire setup without even being at the site, provided that the environment is on the network.

Overall, I would rate the solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Buyer's Guide
Meraki MS Switches
February 2025
Learn what your peers think about Meraki MS Switches. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
839,422 professionals have used our research since 2012.
Dan Brunnquell - PeerSpot reviewer
Director Of Information Technology at a financial services firm with 11-50 employees
Real User
Easy to patch and manage from anywhere with a simple implementation
Pros and Cons
  • "I like that I can patch and manage them remotely from the user portal."
  • "They could lower the price."

What is our primary use case?

I've got the appliances and I've got the switches and I've got the access points.

I have switches for the phones and the access points. I have standard switches for the network. However, I'm doing the layer-two switching. I don't do any additional programming on them. The advantage that I have with them is the user portal. I can find the endpoints by port. Therefore, if I need to control it, I can do it from the portal and shut a port down, however, I don't do any additional programming beyond layer two.

What is most valuable?

I like that I can patch and manage them remotely from the user portal. It's easy to patch and manage from anywhere.

The initial setup is easy.

What needs improvement?

I don't see any need for any improvements for my particular use case. 

They could lower the price.

For how long have I used the solution?

At my latest company, we've used the solution for three years. However, I've worked with the product for seven years. 

What do I think about the stability of the solution?

In terms of stability. they're as good as any other switches I've used. There are no bugs or glitches, and it doesn't crash or freeze. 

What do I think about the scalability of the solution?

I don't know that you scale switches. You get them for whatever amount of ports they're on.

I have sites with 24 port switches and I have sites with 48 port switches. Their size is growing to meet the needs we have.

Which solution did I use previously and why did I switch?

Before this, I had HP and Cisco and was actively buying HP switches. We switched, not that it is cheaper. I am required in our industry to always be on the current firmware. That would, in the past, require either working late hours or scheduling downtime to do those updates. Now I can schedule them for any time of the day in the off hours. It happens automatically. There wasn't much difference between any of the switches. 

How was the initial setup?

It's a straightforward implementation. 

I just did plug-and-play.

I can maintain them from my desk. I'm a one-person shop. They are very easy to take care of.

For example, I can schedule patch management. The biggest concern is keeping them patched or updated so that the firmware is always current to avoid potential bad players or issues. I can schedule that and do that all from the console. I don't have to worry about staying up late at night to do it or taking it down in the middle of the day and scheduling downtime. In the middle of the night, I can say, "Patch it," and it'll be done.

What's my experience with pricing, setup cost, and licensing?

The pricing is high and could be reduced. 

The initial cost is above HP and probably comparable to Cisco. HP, on their switches, still has a limited lifetime warranty. You buy it and you'll get support and replacement for the life of the switch. The maintenance on the Meraki is not that great. I buy it three years at a time. It's not a big number.

What other advice do I have?

Visibility is part of the Meraki mindset or the culture. You manage your infrastructure from a single portal. I have visibility into what's going on from a single portal, and I can manage and update and maintain it from that single portal. I don't have to have multiple solutions. I don't have to log into the switches. Everything's managed from that single portal. It's great.

I'd rate the solution ten out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Manager at a construction company with 10,001+ employees
Real User
They're not expensive and configuration is very easy
Pros and Cons
  • "These switches are not expensive and their configuration is very easy. You can provision them on the dashboard, then you just connect them to everything."
  • "Some people would have some reservations about the yearly subscription. Maybe they could offer an option of having a one-off or perpetual license to let people test it and see how it goes."

What is our primary use case?

We are using the Meraki MS120, MS425, and MS355 switches. We currently have a mixed environment with Cisco switches as well as these Meraki switches. We're replacing them one by one to see how well they perform. So far, we have only configured the MS120, which are the eight-port switches. We have some poor equipment, so we are replacing the existing switches. There are fewer network ports that are required, so we've set up these first.  

 We haven't yet finished setting up the MS425. They're supposed to work as the core of our network, replacing the 38 switches that we have on the core. They haven't been configured on the network. We're still trying to just do tests and see if they will work. The MS355 are supposed to be on the distribution, so we haven't configured those, either.

What is most valuable?

These switches are not expensive and their configuration is very easy. You can provision them on the dashboard, then you just connect them to everything. It picks up from there. Management is easy.

What needs improvement?

I wouldn't say I'm in a position to talk about any improvements because I'm still learning. We're still on the learning curve, so we have not implemented a lot of the things that we can do with the other switches. But I'm sure that maybe during the course of the next month or two, we'll be able to replace enough of these switches to see how well they work.

For how long have I used the solution?

We've only been using Meraki MS Switches for about a month or so.

What do I think about the stability of the solution?

So far, it's been very stable. They run with no issues.

What do I think about the scalability of the solution?

It is scalable.

How was the initial setup?

The initial setup is very easy. It's not complex at all. It's much easier than the Leader switches we've had to configure that required us to learn some commands and so forth. 

What's my experience with pricing, setup cost, and licensing?

The pricing is good especially if you have a tight budget, and you want to implement these. But I guess some people would have some reservations about the yearly subscription.  Maybe they could offer an option of having a one-off or perpetual license to let people test it and see how it goes. 

And then I'm not sure about the compatibility with other models because I haven't tried them to see if they work with other switching models. But I do know that they work with Cisco. With other brands, I don't know.

What other advice do I have?

I would rate it an 8.5 out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Corey Taub - PeerSpot reviewer
Senior Network Administrator at RS&H
Real User
Top 10
Easy configuration and valuable cloud and throughput visibility, but not data center ideal
Pros and Cons
  • "The most valuable features are the cloud and throughput visibility, the ease of configuration, and being able to implement them into our umbrella DNS solution."
  • "They're definitely missing some of the higher end data center Cisco features."

What is our primary use case?

My company currently has about a dozen switches in operation in multiple locations. We've got probably about four or five of them in our main headquarters, then we've also rolled out to individual sites to utilize them. We remove the Cisco router and go directly into what we currently have as an SD-WAN solution.

How has it helped my organization?

Updates are easier to administrate. Security is handled in real time updates.

Overall a great solution.

What is most valuable?

The most valuable features are the cloud and throughput visibility, the ease of configuration, and being able to implement them into our umbrella DNS solution.

What needs improvement?

As far as the downside, I would say that they're not data center ideal. They're definitely missing some of the higher end data center Cisco features, but I'm sure those are coming down the road. Probably the only other downside I see to these is that they're very limited in their GUI for the initial configuration. 

For how long have I used the solution?

3 Years

What do I think about the stability of the solution?

So far, I have not seen any of the switches go down. 

What do I think about the scalability of the solution?

I think the only downside that I've seen so far in the scalability of the product is that they don't have anything that's more than a 48-port switch. They're more useful as access switches than as core switches for large environments. I mean, you can stack them nicely, but I haven't seen anything like a blade switch. It's different from what we standardized on in the past, with the Cisco 6500 or the 4000 series blade switches.

How are customer service and support?

The support has always been really good. 

How was the initial setup?

This product is very straightforward. They're a little bit of a change from the standard Cisco gear, but if you understand the networking and how things work, they're pretty simple to set up.

We have the switches on the cloud, so we can centrally administer updates from the cloud pretty simply. It's nice in that respect because you don't have to have hands-on maintenance. 

What's my experience with pricing, setup cost, and licensing?

Everybody would love for the pricing to be cheaper than it is, but I don't know if that's a legitimate ask.

It's $150 per year for licensing on each 250 switch. The 425 switches are about $500 a year for the enhanced enterprise licenses. 

Which other solutions did I evaluate?


What other advice do I have?

My advice to those looking at implementing the product would be to understand how to get into the console before implementing the switches because, in a secure environment, they may not be able to call back initially without a little bit of configuration. However, if you have broadband with DHCP, it's simple to get the initial configuration downloaded.

I would rate this solution as an eight out of ten. If they had a little bit more advanced features, I'd raise them up, but they're real good.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1426365 - PeerSpot reviewer
ICT Associate at a government with 51-200 employees
Real User
Top 20
Reliable, simple to use, and dependable in various environments
Pros and Cons
  • "The most valuable features of Meraki MS Switches are their reliability and simplicity."
  • "One area where Meraki MS switches could improve is offering smaller switch sizes for distribution switches."

What is our primary use case?

Meraki MS Switches have revolutionized our network operations. With cloud-based management, deployment is effortless, and monitoring is streamlined.

How has it helped my organization?

Meraki MS Switches have been invaluable in our network management. Compared to other switches, Meraki stands out with features like Power over Ethernet. This capability, along with remote manageability, has transformed our network operations, allowing us to implement changes quickly and efficiently while maintaining our organization's standards. It has been a refreshing change, making our tasks easier and more streamlined.

What is most valuable?

The most valuable features of Meraki MS Switches are their reliability and simplicity. Once they are plugged in, they just work without needing much maintenance. They are dependable in various environments, from office to field settings. With Meraki, you can trust that they will perform reliably, which has been my experience.

What needs improvement?

One area where Meraki MS switches could improve is offering smaller switch sizes for distribution switches, as not all networks require the standard 24 or 48 ports. Having more compact options with fewer ports would be beneficial, especially for distribution switches with only a few connections needed. This could help optimize space, power usage, and cost efficiency, particularly for networks with many end-user switches and few distribution switches.

For how long have I used the solution?

I have been using Meraki MS Switches for over a year.

What do I think about the stability of the solution?

I would rate the stability of the product as a ten out of ten. I have not faced any issues so far.

What do I think about the scalability of the solution?

I would rate the scalability of Meraki MS Switches as a solid ten out of ten. We have approximately 20,000 end users at our company.

How are customer service and support?

The technical support is excellent.

Which solution did I use previously and why did I switch?

Before Meraki, we used a mix of Cisco and other brands. Then we switched exclusively to Cisco and eventually to Meraki.

How was the initial setup?

I would rate the easiness of the initial setup as an eight out of ten. The deployment of Meraki MS switches typically takes a few days. We prepare parameters and schedule remote sessions with our network administrators. The actual session lasts about an hour, but the whole process involves coordination and preparation, including in-house support from an external company.

What's my experience with pricing, setup cost, and licensing?

I would rate the costliness of Meraki MS Switches at around seven out of ten. They are not cheap, but I find them to be a good value for the money. However, I would prefer if the prices were a bit lower.

What other advice do I have?

The analytics and dashboard functionalities of Meraki have greatly enhanced my network monitoring. While I primarily use it to monitor basic parameters like bandwidth and connectivity, it allows me to quickly spot potential issues and react promptly, despite overseeing a wide area.

In high-density environments, my experience with Meraki MS switches has been positive. They handle multiple wireless networks cohesively, including those for office and public use, without issues.

Overall, I would rate Meraki MS Switches as a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
AmayPatil - PeerSpot reviewer
Presales Solution Architect at Airtel
Real User
Top 10
Provides good stability, but its technical support services need improvement
Pros and Cons
  • "It helps manage multiple switches deployed in different locations with a single console on the cloud."
  • "It is not compliant with the requirements of specific industries that want to set it up within a particular region or country."

What is most valuable?

We can build virtual stacking for the switches. It helps manage multiple switches deployed in different locations with a single console on the cloud. If we make any configuration changes, it can be changed across all the features using it.

What needs improvement?

It is a cloud-based product and depends on internet connectivity. It is not limited to specific geographical areas as well. So, we cannot provide these switches in the BFSI segment, especially the banking sector, as they have certain limitations due to regulatory guidelines. 

They could add NAS encryption protocol to the switches. Nowadays, many customers enquire about this feature.

For how long have I used the solution?

We have been using Meraki MS Switches for almost eight years.

What do I think about the stability of the solution?

Stability-wise, I rate the product as a nine out of ten.

What do I think about the scalability of the solution?

We have seven to eight customers for Meraki MS Switches from the manufacturing sector. I rate its scalability an eight out of ten.

How are customer service and support?

The product's technical support team needs to take ownership of the problems. There is always room for improvement.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I am working with many product competitors like Ruckus, HP, Juniper, etc.

How was the initial setup?

We have implemented the product in Cisco cloud infrastructure itself. It is a private cloud based on a public cloud setup like AWS, Azure, or Google. It provides connectivity to the devices through the internet via a terminal. We require two people to manage the entire setup for maintenance.

What's my experience with pricing, setup cost, and licensing?

The product's licensing cost is about 30% to 40% of the hardware cost. We have a yearly subscription. All the features are bundled in the licensing component. There are no additional costs involved.

What other advice do I have?

It is one of the best products. It has a very good dashboard and a straightforward configuration. Although, it is not compliant with the requirements of specific industries that want to set it up within a particular region or country. In such cases, we provide them with on-premise solutions.

I recommend it to others and rate it a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Consultant at Decathlon International
Consultant
Good functionality and data capture with a helpful online dashboard
Pros and Cons
  • "The product is very straightforward."
  • "The switch capacity needs to be improved."

What is our primary use case?

We primarily use the solution for switching delivery. It's quite basic. It provides connectivity. They are ethernet switches.

What is most valuable?

We like the ability to perform data capture and open it with Wireshark in case of issues.

For me, the best functionality is provided by Meraki for any device. The ability to manage the devices for the dashboard online, from the online dashboard. It is great.

The product is very straightforward. 

The stability of the product is very good. 

What needs improvement?

The switch capacity needs to be improved. Today we deploy some MS switches for the data center. Previously, it was a small data center and we get the most powerful device into the portfolio of Meraki to respond to this subject. However,  it could be great to have a better capacity with 10 gigs or 40 gigs, for example.

As a physical device, it's not extremely scalable.

For how long have I used the solution?

We started to resell Meraki devices to our customers around 2016. It's been around six years. 

What do I think about the stability of the solution?

The solution is stable. There are no bugs or glitches and it doesn't crash or freeze. It is reliable. 

What do I think about the scalability of the solution?

The product is not scalable. It's a physical device and therefore limited. 

It's possible when you have virtualization, for example. For VMX, maybe, by the deployment VMX by Terraform and configuration automation, it's possible. However, with the physical devices, and so the switches, with the stack, we have scalability with the ports, with the interfaces, through a new device. I did it to the stack, however, globally, the solution, it's not as scalable as it could be. However, it's just due to the fact that it is a physical device.

How are customer service and support?

The support is very good. We are very satisfied with the technical support we get. They always resolve the issues we have.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I'm also familiar with Juniper or Huawei. The main differences between them are the facility to configure or deploy, and ease of use. Meraki is a real plug-and-play solution. That's why it's really good. With Juniper in particular you do need strong skills to get the most out of it. 

How was the initial setup?

It's a straightforward setup. It's not overly difficult. That's why we continue to use Meraki. I'd rate the product four out of five. 

The deployment is very quick. It takes only a few seconds to a few minutes. It's very fast. We have developed some API applications to automate the configuration and deployment without using the dashboard. We only need to put up a .CSV file and everything is done automatically. 

What's my experience with pricing, setup cost, and licensing?

It is a good solution, however, it is quite expensive. I'd rate the cost at a three out of five. You do have to pay for the license, however, the licensing is quite expensive. 

What other advice do I have?

I'd rate the solution ten out of ten. We are quite satisfied with the solution genera. 

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Buyer's Guide
Download our free Meraki MS Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: February 2025
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Buyer's Guide
Download our free Meraki MS Switches Report and get advice and tips from experienced pros sharing their opinions.