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CECEO, ICT & Privacy ConsultantO at CHIP COMPUTERS S.r.l.
Real User
Easy to configure and provides us with complete visibility of the graphic end point
Pros and Cons
  • "It is easy to configure and provides complete visibility of the graphic end point."
  • "This is quite an expensive solution."

What is our primary use case?

We are partners with Cisco and I'm the company CEO. 

What is most valuable?

I like that this solution is easy to configure and it provides complete visibility of the graphic end point. 

What needs improvement?

This is quite an expensive solution so I'd like to see the cost reduced. The complete installation can be very expensive because the switch doesn't have an option to perform fiber connectivity.

For how long have I used the solution?

I've been using this solution for five years. 

Buyer's Guide
Meraki MS Switches
January 2025
Learn what your peers think about Meraki MS Switches. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.

What do I think about the scalability of the solution?

The solution is scalable and stable. 

How are customer service and support?

I have had good experience with the English support but I'd really like to see some technical support in Italian.

How was the initial setup?

The initial setup is straightforward. 

What other advice do I have?

It's an expensive solution in some environments but I would recommend it. 

I would rate this solution a nine out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Contact Centre Engineer at a tech services company with 1-10 employees
Real User
Network Connectivity with Cloud Management and Inbuilt Visibility
Pros and Cons
  • "The most valuable features are the cloud management, the monitoring, and the visibility available on the report's facts on the cloud controller."
  • "The quote-building process is challenging and it needs to be simplified."

What is our primary use case?

The primary use case is for local network connectivity for our customers.

What is most valuable?

The most valuable features are the cloud management, the monitoring, and the visibility available on the report's facts on the cloud controller.

What needs improvement?

The quote-building process is challenging and it needs to be simplified.

It is difficult to create a bill of materials and there should be a bundled solution. You still have to select different items from certain locations to build the solution. You can end up leaving out certain items that are needed unless you understand how everything works. Examples are the power supply and the power cable, which are not on the list by default. There should be a top-level part number that allows you to put all of the options that are available, rather than selecting each and every item separately and putting them together.

For how long have I used the solution?

I have been using this solution for approximately four years.

What do I think about the stability of the solution?

This solution is stable. I haven't had any issues.

What do I think about the scalability of the solution?

This solution is scalable. It is easy to expand. 

Once the implementation is done and you have endpoints, then you can easily move configurations or copy from one site to another.

We have five to ten IT managers using this solution.

How are customer service and technical support?

I am satisfied with the customer service and technical support.

How was the initial setup?

The initial setup was straightforward.

This solution is deployed on-premises, but it is cloud-managed.

What about the implementation team?

To implement this solution, I had the help of an integration company and I am not an end-user.

While I had assistance in the implementation, I didn't feel that I needed it.

What other advice do I have?

This is a solution that can be considered for starting a small environment, to a large environment because it is easy to scale and it gives them the inbuilt visibility that comes with the solution.

There is also the ease of integration and migration from the unfinished to the defined environment.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
Buyer's Guide
Meraki MS Switches
January 2025
Learn what your peers think about Meraki MS Switches. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
Data Center Presales Engineer at Integrated Solutions
MSP
Easy to use and learn, but it needs more configuration options and the price should be lowered
Pros and Cons
  • "The most valuable feature of this solution is the interface because it is very simple and easy to learn, even for somebody who hasn't seen it before."
  • "This solution is too simple for some cases, and there should be more configuration options."

What is our primary use case?

Our primary use for this solution is cloud management. It is very comfortable for our customers when they have a remote office and can manage the switch from the access point.

This solution is an on-premises deployment model.

What is most valuable?

The most valuable feature of this solution is the interface because it is very simple and easy to learn, even for somebody who hasn't seen it before.

The remote management from the cloud is very good.

The security features are very good.

What needs improvement?

The price of this solution should be improved.

This solution is too simple for some cases, and there should be more configuration options.

For how long have I used the solution?

I have been using this solution for six or seven years.

What do I think about the stability of the solution?

I do not recall any service action, so this solution appears to be stable.

What do I think about the scalability of the solution?

This solution is scalable if we're talking about one component with many remote offices. However, if we're talking about a company with a large headquarters then I can find better solutions.

There are dozens of users for this solution at the company in Poland, perhaps up to one hundred.

How are customer service and technical support?

When I contacted technical support a long time ago, it was very good. The last time I spoke with them, something had changed at it was not as good. It was not bad, either. Meraki is a simple product, so many of the service actions are a product replacement.

How was the initial setup?

The initial setup of this solution is easy. It is also easy to configure and deploy.

The complexity of the deployment depends on the configuration, but it will take a maximum of an hour to deploy.

What's my experience with pricing, setup cost, and licensing?

This is not a cheap solution.

What other advice do I have?

Every customer has different environments and requirements, but it's a good product for most solutions.

I would rate this solution a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
reviewer1151457 - PeerSpot reviewer
Delivery Engineer at a tech services company with 11-50 employees
Reseller
Excellent visibility, good configuration capabilities and very good technical support
Pros and Cons
  • "The solution's most valuable aspect is the ease of stacking. The configuration on the MS Switches is very good, as well as its ability to assign the LANs."
  • "The solution needs to improve its ability to back up the auto-configuration."

What is our primary use case?

We primarily use the solution for clients who need LAN access points.

What is most valuable?

The solution's most valuable aspect is the ease of stacking. The configuration on the MS Switches is very good, as well as its ability to assign the LANs.

The visibility of the solution is very good.

What needs improvement?

The solution needs to improve its ability to back up the auto-configuration.

For how long have I used the solution?

I've been using the solution for one year.

What do I think about the stability of the solution?

The stability of the solution is good. I'd rate it nine out of ten.

What do I think about the scalability of the solution?

The solution is easy to stack, which makes it scalable.

How are customer service and technical support?

Overall, the solution's technical support has been helpful. They will stay with you for hours to help you sort out any issues and will help to review or check if the configurations are good.

Which solution did I use previously and why did I switch?

We also use HP switches. We use both for various clients and which we use is largely based on the client's budget.

How was the initial setup?

The initial setup is quite easy. The time it takes to deploy depends on the configuration requirements. It can take anywhere from 15 minutes to two hours. You only need one to two people to set it up.

What's my experience with pricing, setup cost, and licensing?

There's a license fee. Sometimes you have to pay for extra services on top of that.

What other advice do I have?

In terms of advice, I'd tell others to make sure they take a screenshot of their configuration if they don't have a good backup for the platform.

I'd rate the solution eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
reviewer1222638 - PeerSpot reviewer
Head of IT at a tech services company with 201-500 employees
Real User
Excellent technical support and relatively stable, but has expensive pricing
Pros and Cons
  • "The technical support is very good. They offer some of the best support on the market."
  • "The solution needs to improve its scalability."

What is our primary use case?

We primarily use the solution for our production, mainly our processing, and for some internal uses surrounding the sovereignty of data. 

What is most valuable?

The technical support is very good. They offer some of the best support on the market.

What needs improvement?

The pricing of the product needs to be improved. I find that Cisco products are usually priced quite high.

The solution needs to improve its scalability.

For how long have I used the solution?

I've been using the solution for between three and five years.

What do I think about the stability of the solution?

The solution is stable most of the time, but occasionally we have faced unpredictable issues that has affected the solution's stability for a short time. This has happened only two times over the last five years.

What do I think about the scalability of the solution?

The solution is not scalable. If you need to scale, you need to change the equipment. Currently, about 100 users in our company are using Meraki MS switches.

How are customer service and technical support?

Technical support is very good.

How was the initial setup?

The initial setup is complex. We needed some specialized techs who were familiar with the setup.  We have very complex architecture, therefore it took us a few weeks to deploy the solution.

What about the implementation team?

At first we had the assistance of an integrator, but afterwards, we handled the implementation by ourselves.

What other advice do I have?

We use the on-premises deployment model.

My advice to others would be that they have good knowledge of Cisco products before attempting to implement the solution. This is most important for successful deployment.

I'd rate the solution seven out of ten. I'd rate it higher if it offered better scalability and more competitive pricing.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2014512 - PeerSpot reviewer
Senior Technical Consultant at a tech services company with 51-200 employees
Consultant
Useful for switching and user connectivity with a straightforward setup
Pros and Cons
  • "The solution is scalable."
  • "The reporting could be improved and could be more granular."

What is our primary use case?

Our primary use case for the solution is for switching and user connectivity. We deploy the solution on cloud.

What needs improvement?

The reporting could be improved and could be more granular.

For how long have I used the solution?

We have been using the solution for approximately seven years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable.

How was the initial setup?

The initial setup is straightforward.

Which other solutions did I evaluate?

We evaluated Juniper.

What other advice do I have?

I rate the solution an eight out of ten. It is suitable for small to medium business segments.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Preventa TI at a tech services company with 51-200 employees
Real User
Good quality, integrates well, and provide a guarantee
Pros and Cons
  • "The main features of Meraki MS Switches are integration, high quality, and hardware guarantee."
  • "The solution does not fit all use cases."

What is our primary use case?

I use this solution as a network switch in colleges.

What is most valuable?

The main features of Meraki MS Switches are integration, high quality, and hardware guarantee.

What needs improvement?

The solution does not fit all use cases. 

For how long have I used the solution?

I have used Meraki MS Switches within the last 12 months.

How are customer service and technical support?

I have not used technical support. However, I have used documentation for the solution.

Which other solutions did I evaluate?

I have evaluated other firewalls, such as Aruba.

What other advice do I have?

I rate Meraki MS Switches a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
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Updated: January 2025
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