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Luiz Kazan - PeerSpot reviewer
Head of Digital Solutions at a computer software company with 201-500 employees
Real User
Great that you can configure all devices via the same access and just change the menus
Pros and Cons
  • "You can access a single pane of glass and configure all the devices via the same access."
  • "Doesn't enable a local configuration without internet access."

What is our primary use case?

I am a customer of Meraki. 

What is most valuable?

A good feature of Meraki is that you can access a single pane of glass and you can configure all the devices via the same access and just change the menus.

What needs improvement?

This product doesn't enable a local configuration without internet access. If you compare this product to Fortinet the granularity of blocks that you can do related to the firewall and reports that you can deliver and control about blocking all access on Fortinet is more than Meraki. And when you talk about number of WANs that you can put on the device, Meraki can have only two WANs and when you have Fortinet you can have at least six sources of WAN.

What other advice do I have?

I rate this solution a 10 out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1142103 - PeerSpot reviewer
Network Administrator at a leisure / travel company with 5,001-10,000 employees
Real User
It is stable and the technical team always solves our issues
Pros and Cons
  • "The solution has been very stable so far."
  • "It could be easier to use and easier to implement."

What is our primary use case?

Our primary use case of this solution is for connecting desktops to LAN.

What is most valuable?

I like the feature that allows us to copy conditions from one port to another.

What needs improvement?

I would like to see some automation and better integration with the editing tool.

What do I think about the stability of the solution?

The solution has been very stable so far.

What do I think about the scalability of the solution?

For our current state, the solution has good scalability. We have around 400 users in our company. We use five people for maintenance. We don't have immediate plans to increase our usage, but perhaps after four or five years. 

How are customer service and technical support?

The technical support is a good four out of five. Sometimes it takes some time for them to respond. Perhaps because of a backlog. But they always deal with the issues. 

How was the initial setup?

The initial setup was straightforward and the entire process took maybe four or five hours. We did it ourselves.

What's my experience with pricing, setup cost, and licensing?

We pay an annual subscription fee.

What other advice do I have?

My advice to others would be to try the solution. Most of the features are cloud-based so it's easy to manage it from anywhere - even from your mobile. I rate the solution an eight out of ten. There are still some developments that need to be done. It's not perfect. But from a personal perspective, I can say that they are a good eight. Additional features that I would like to see included in the next release of this solution, is if they could create different teams for different standards, some API integration solutions, and other different applications. It could be easier to use and easier to implement. Perhaps they can also add automation.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Meraki MS Switches
December 2024
Learn what your peers think about Meraki MS Switches. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
PeerSpot user
Systems Engineer at a financial services firm with 1,001-5,000 employees
Real User
It has an automatic firmware upgrade, but it doesn't have an upgrade path for the hardware.

What is most valuable?

  • All the switches managed from one dashboard, forget about CLI
  • One-click changing VLAN
  • Aggregate ports, I can easy see what is connect to each port on the switch,
  • I can see how the bandwidth is used
  • Automatic firmware upgrade
  • Adding new switch takes less than 10 minutes

How has it helped my organization?

We have about 20 switches across five offices in USA, Europe and India, and we can all manage all of them from one dashboard. No more spending time on the firmware upgrade, it is automatic, and the switches just work!

What needs improvement?

  • Management
  • Maintenance
  • Support

For how long have I used the solution?

I've used it for two years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

Unfortunately, they don't have an upgrade path, so if you need higher model, you need to buy a new one.

How are customer service and technical support?

Customer Service:

10/10.

Technical Support:

10/10.

Which solution did I use previously and why did I switch?

  • Dell
  • Cisco
  • Arista

How was the initial setup?

It is very easy, just add the switch to your dashboard network and you ready to go. And you don't need to be a network expert to do it.

What about the implementation team?

We did it in-house.

Which other solutions did I evaluate?

  • Arista
  • Juniper

What other advice do I have?

I hope they will have an upgrade path soon. For example, we bought a switch, and after two months we needed to upgrade it to the model with 10GB ports. Unfortunately Meraki said that we can upgrade because it is over 30 days, but we needed buy new switch.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Specialist at Central Bank of Nigeria
Real User
A stable and scalable solution but the pricing could be improved
Pros and Cons
  • "The solution is very stable."
  • "The pricing of the solution can be improved."

What is our primary use case?

We deploy the solution on-premises.

What is most valuable?

The solution is very stable.

What needs improvement?

The pricing of the solution can be improved.

For how long have I used the solution?

We have been using this solution for approximately two years and are currently using version MX64.

What do I think about the scalability of the solution?

The solution is scalable. There are currently seven people using it in our organization.

How are customer service and support?

We have had a good experience with customer service and support.

What other advice do I have?

I rate the solution seven out of ten. The solution is good, but the pricing can be improved.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1768326 - PeerSpot reviewer
It specialist
Real User
Reliable, easy to expand, and is straightforward to set up
Pros and Cons
  • "We found the initial setup to be easy."
  • "We have dealt with a few minor bugs."

What is our primary use case?

Mainly, we do some configurations and allow for ports to be opened on the firewall. 

What is most valuable?

For the most part, the solution has been stable.

The solution can scale fairly well. 

The cloud-based deployment is very straightforward.

What needs improvement?

We have dealt with a few minor bugs. 

We would like the solution to lower its costs. 

For how long have I used the solution?

I've been using the solution for one year.

What do I think about the stability of the solution?

The solution is largely stable and reliable. That said, we have faced some very minor bugs here and there. It hasn't been a big deal in general.

What do I think about the scalability of the solution?

The scalability is good. It's likely as scalable as Aruba, for example. If a company needs to expand it, it can do so. 

We have 150 people using the solution currently.

How are customer service and support?

We've never contacted technical support. I cannot speak to how helpful or responsive they are. 

Which solution did I use previously and why did I switch?

We also work with Aruba.

I've also worked with FortiSwitch in the past, at a different job.

How was the initial setup?

We have found the initial setup to be easy. If it is cloud-based, it's a really easy installation. There is no need for a reprogram mission or something like that or to even worry about having to do some coding. 

I cannot recall how long the deployment took. However, it does depend on the internet connection. As a cloud-based solution, you need to download all the configurations from the headquarters. 

You only need one manager and two technicians to handle the deployment and maintenance tasks. 

What's my experience with pricing, setup cost, and licensing?

Users do have to pay to license the solution. 

The pricing could be lowered a bit.

What other advice do I have?

I would recommend the solution, however, it depends on the project. 

I'd rate the solution at an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Paul Woods - PeerSpot reviewer
Founder at SDWAN Clan
Real User
Top 20
Very useful central dashboard, fantastic documentation and community, and easy to use and configure
Pros and Cons
  • "We are using the MS425 series. We like the ease of use, ease of administration, and central dashboard. Meraki also has fantastic documentation and community. With its central dashboard, we can deploy a generic configuration across hundreds of switches, rather than doing it in the old school way where an individual or a group of engineers would log onto each device via CLI, which takes a long time. So, everything is connected."
  • "It can have better security. It needs more security enhancements, and in particular, a zero-trust element. If we could have external and internal users vetted in the same way as a zero-trust network, that will be handy."

What is most valuable?

We are using the MS425 series. We like the ease of use, ease of administration, and central dashboard. Meraki also has fantastic documentation and community.

With its central dashboard, we can deploy a generic configuration across hundreds of switches, rather than doing it in the old school way where an individual or a group of engineers would log onto each device via CLI, which takes a long time. So, everything is connected.

What needs improvement?

It can have better security. It needs more security enhancements, and in particular, a zero-trust element. If we could have external and internal users vetted in the same way as a zero-trust network, that will be handy.

For how long have I used the solution?

I have been using this solution for the last nine months.

What do I think about the scalability of the solution?

It is probably not as scalable as Cisco Catalyst 9000 Series, which includes the 9200s, 9300s, and 9500s. Its security requirements aren't as strong as the Cisco DNA portfolio. 

Globally, we have about 3,000 users. We're on a five-year subscription. As and when the business requires more, we will increase its usage. We will no doubt adopt the same solution because that's our LAN standard now. It is the global standard.

How are customer service and technical support?

We didn't need their support, but I do know that for any questions, they're normally very helpful. There are lots of configuration guidelines and best practice documentation. Meraki has fantastic documentation and community.

Which solution did I use previously and why did I switch?

I'm currently trying out Cisco 9000 Series Catalyst Switches because this particular customer was stung by a ransomware attack. So, they're looking to lock down every single portion of the network, and they want everything to fall under the banner of a zero-trust network with lots of security tools, agents, and hosts.

How was the initial setup?

It is very easy to install. You probably could get away with zero-touch provisioning or plug-and-play. All the profiles are pre-configured on the central dashboard, and then a non-technical person could be on-site and plug everything in based on how you've drawn things out in a topology drawing. After that, you just take the reins and just check, and that's it.

What other advice do I have?

A lot of customers deploy it during LAN refresh. When Meraki came out, they were the best cloud-based access point. Everything was centrally managed through the central dashboard. It was a cloud-based wireless LAN controller. Then they started to infiltrate into the LAN switching arena. So basically, everyone wants a single pane to administer their network, and that's what you can get with Meraki. It is a single pane incorporating everything from switches to access points to even routers, which are MX SD-WAN.

I would recommend this solution if security is not paramount. If you're a secure industry or a technology company where you want a bit more security, it is probably not suitable for you. It is suitable if you're in retail or manufacturing where security isn't paramount.

I would rate Meraki MS Switches an eight out of ten because they're really easy to configure.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
President at Virtual Tech Computer Solutions
Real User
Integrated SD-WAN, stable, and offers good visibility using the dashboard
Pros and Cons
  • "The most valuable feature is the granular visibility that they provide with a single pane of glass."
  • "The pain point for our customers is the pricing and it should be reduced to make it more competitive."

What is our primary use case?

We are a solution provider and the Meraki MS Switches are one of the products that we implement for our clients as part of their network infrastructure.

One of our typical use cases is connecting stores within a retail environment.

What is most valuable?

The SD-WAN capability is already integrated and it is excellent.

It can easily tie into the backend of Azure.

The most valuable feature is the granular visibility that they provide with a single pane of glass. It is a very useful dashboard.

What needs improvement?

The pain point for our customers is the pricing and it should be reduced to make it more competitive.

For how long have I used the solution?

We have been dealing with this product for a couple of years.

What do I think about the stability of the solution?

I haven't had any problem with Cisco at all. I would say that they are pretty solid in terms of stability.

What do I think about the scalability of the solution?

Different switch models are chosen based on the size of the site. We use certain models at smaller sites, whereas we use different models for the larger sites. Overall, scalability is excellent.

How are customer service and technical support?

Technical support is good and they are on top of everything.

Which solution did I use previously and why did I switch?

I work with several similar products by different vendors and sometimes, people buy them instead because they are cheaper.

How was the initial setup?

The initial setup is straightforward. The administration is usually handled by people like the VP of technology in the company.

What's my experience with pricing, setup cost, and licensing?

The pricing is high and it is where we get the most pushback from customers.

What other advice do I have?

My advice for anybody who is considering this type of product is to do the research. From my experience, Meraki switches sell themselves and the only thing that people contest is the price.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1506144 - PeerSpot reviewer
IT Infra Head at a consumer goods company with 1,001-5,000 employees
Real User
User friendly dashboard, simple configuration, and effective site blocking
Pros and Cons
  • "Meraki MS Switches have a very user-friendly dashboard and the policies are straightforward for sending them to the devices and blocking sites."
  • "The traffic reporting should be better in Meraki MS Switches. We want to be able to see all the traffic and where it is going. Additionally, detailed device utilization information would be very helpful for the security personnel."

What is our primary use case?

We are using Meraki MS Switches as a network device in our organization.

What is most valuable?

Meraki MS Switches have a very user-friendly dashboard and the policies are straightforward for sending them to the devices and blocking sites.

What needs improvement?

The traffic reporting should be better in Meraki MS Switches. We want to be able to see all the traffic and where it is going. Additionally, detailed device utilization information would be very helpful for the security personnel.

The solution VPN is based on Windows features. They have to come up with their own solution because of what is happening, sometimes it is connecting and sometimes not. If they had their own tool, these types of issues can be mitigated.

For how long have I used the solution?

I have been using Meraki MS Switches for approximately six months.

What other advice do I have?

I rate Meraki MS Switches an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Meraki MS Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: December 2024
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Buyer's Guide
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