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SHUBHAM BHINGARDE - PeerSpot reviewer
Project Engineer at CDAC
Real User
Top 5Leaderboard
Though the tool is easy to use, it may sometimes restrict the use of some of its features
Pros and Cons
  • "The user interface of the product is very easy to use."
  • "Microsoft Active Directory restricts most of the features our company's employees want to use since they are involved in research and development activities."

What is most valuable?

The most valuable feature of the solution stems from the fact that it is very easy to use. The user interface of the product is very easy to use.

What needs improvement?

Most of the features of the product are not implemented in our company because every employee is involved in their own research and development activities. Microsoft Active Directory restricts most of the features our company's employees want to use since they are involved in research and development activities. The tool should not restrict functions or features for users, and it can be considered as an area for improvement.

For how long have I used the solution?

I have been using Microsoft Active Directory since 2013.

What do I think about the stability of the solution?

It is a stable solution. Stability-wise, I rate the solution a nine out of ten.

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Microsoft Active Directory
January 2025
Learn what your peers think about Microsoft Active Directory. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.

What do I think about the scalability of the solution?

Every person in my company, which includes around 800 employees, uses the solution.

The tool is extensively used, and there are plans to increase the use of the solution in the future.

How was the initial setup?

The product's initial setup phase was straightforward.

The solution is deployed on an on-premises model.

There are people working on three or four levels in our company involved in the deployment and maintenance process, which includes a manager, a project leader, a project engineer, and a junior engineer.

What about the implementation team?

The deployment process can be carried out with the help of our company's in-house team.

What's my experience with pricing, setup cost, and licensing?

As per the market standard, I would want the current prices of the product to remain the same.

What other advice do I have?

The solution streamlined our company's user management and authentication since it helps us to monitor user activities.

The solution's ability to support our organization's device and user access control stems from the fact that there is a need for us to manage the hierarchy in our company. My company has different hierarchies, so we have used Microsoft Active Directory to manage the hierarchy level in our organization.

I recommended the product to those who plan to use it to use the tool to monitor and analyze the use of devices and data by employees.

The solution's scalability and maintenance help grow our business environment. Since we are an organization that works five days a week, the maintenance part is taken care of on Saturdays or Sundays, which may fall on the second or fourth week of the month. My company regularly maintains and updates the product.

The benefit from the use of the product stems from the fact that it helps our company to monitor and verify the details of employees.

I rate the tool a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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reviewer2544552 - PeerSpot reviewer
Regional IT Infrastructure Manager at a retailer with 5,001-10,000 employees
Real User
Top 20
Enhancing security through effective group policies and specific setups
Pros and Cons
  • "The password policy helps enforce security protocols by requiring complex passwords and frequent password changes."
  • "The challenges everyone now has in mind is how to really migrate fully to the cloud. Many companies face both technical and cost-related challenges when moving from on-premise Active Directory to Microsoft Intra."

What is our primary use case?

We are still on a hybrid environment where we have Azure Directory on-premises, and sync it up to Microsoft.

How has it helped my organization?

The password policy helps enforce security protocols by requiring complex passwords and frequent password changes. Additionally, we do not allow users to reuse their last twelve passwords.

What is most valuable?

The features that I found most effective are the group policies. They allow us to set password policies and other specific setups in the end-user object.

What needs improvement?

The challenges everyone now has in mind is how to really migrate fully to the cloud. Many companies face both technical and cost-related challenges when moving from on-premise Active Directory to Microsoft Intra. Additionally, not all features available on-premises, such as the RADIUS server, are available in the cloud, necessitating alternative solutions. Moreover, the cost of migrating to the cloud is a significant hurdle due to the yearly subscription fees.

For how long have I used the solution?

I have been using the solution for around ten years.

What do I think about the stability of the solution?

We have no complaints regarding the stability of the solution. I would rate the stability nine out of ten.

What do I think about the scalability of the solution?

I rate the scalability a seven out of ten. There are many dependent objects to check, such as compatibility of RADIUS servers, which require time and technical checks.

How are customer service and support?

I have contacted Microsoft support before. The experience can vary; sometimes it is good, and other times it is bad. Much depends on the help desk. My rating for tech support is five out of ten. 

One recommendation for improvement is that support should correspond with the preferred mode of communication indicated in the ticket. Additionally, they should be aware of user time zones to avoid calling at inconvenient times.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have used Microsoft Active Directory and Google.

What was our ROI?

I have seen value in using Microsoft Active Directory. While it may not return a direct financial ROI, it is a critical part of our infrastructure alongside other solutions like Google Directory.

What other advice do I have?

Microsoft Active Directory can be a suitable choice if you want a suite of Microsoft products like PowerPoint and other Office tools. However, the choice between Google and Microsoft depends on the company's nature of business.

I'd rate the solution eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Microsoft Active Directory
January 2025
Learn what your peers think about Microsoft Active Directory. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
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Shivaram Venkatesh - PeerSpot reviewer
Cloud advisor at Digital Cognitive
Real User
Top 5
A Database and Set of Services that connect users with the Network Resources
Pros and Cons
  • "One noteworthy aspect we discovered is the ability to exercise tight control over systems, specifically Windows PCs. This pertains to the management of policies, usage patterns, and user access on these devices, particularly within the framework of Active Directory which is extremely well thought. This actually works better with on-premises solutions. However, as the global trend shifts towards cloud and hybrid environments, Active Directory and its use is diminishing. Yet, it hasn't entirely lost its relevance and remains a presence that cannot be entirely disregarded."
  • "Typically, it depends on the customer's situation. If the customer operates in smaller locations where most PCs are in a common location, we usually aim to consolidate the directory infrastructure for easier maintenance. However, for distributed setups spanning multiple countries, configuring multiple sites becomes necessary and more intricate to handle. Our objective is to minimize the number of sites, simplifying operations for IT administrators and reducing errors. Mistakes in Active Directory can be costly for organizations, as disruptions can occur rapidly. Moreover, when it comes to hybrid single sign-on across various applications, Microsoft hasn't put forth significant effort. Single sign-on has become a challenge for many customers who utilize diverse solutions beyond Microsoft products. While implementing single sign-on is relatively straightforward in the Azure cloud, it's considerably more complex when dealing with the local Active Directory. This presents a big challenge for many of our customers."

What is our primary use case?

Commonly, we engage in three key use cases. The first involves upgrading customer’s outdated directories like 2008 or 2012 to newer versions for improved structure. The second revolves around creating a hybrid setup with Office or Azure cloud, aiming for single sign-on across both. Lastly, we often tackle restructuring situations due to mergers or acquisitions, where directory structures must be unified into a shared infrastructure. These are the typical scenarios we handle in our projects.

What is most valuable?

One noteworthy aspect we discovered is the ability to exercise tight control over systems, specifically Windows PCs. This pertains to the management of policies, usage patterns, and user access on these devices, particularly within the framework of Active Directory which is extremely well thought. This actually works better with on-premises solutions. However, as the global trend shifts towards cloud and hybrid environments, Active Directory and its use is diminishing. Yet, it hasn't entirely lost its relevance and remains a presence that cannot be entirely disregarded.      

What needs improvement?

Typically, it depends on the customer's situation. If the customer operates in smaller locations where most PCs are in a common location, we usually aim to consolidate the directory infrastructure for easier maintenance. However, for distributed setups spanning multiple countries, configuring multiple sites becomes necessary and more intricate to handle. Our objective is to minimize the number of sites, simplifying operations for IT administrators and reducing errors. Mistakes in Active Directory can be costly for organizations, as disruptions can occur rapidly.

Moreover, when it comes to hybrid single sign-on across various applications, Microsoft hasn't put forth significant effort. Single sign-on has become a challenge for many customers who utilize diverse solutions beyond Microsoft products. While implementing single sign-on is relatively straightforward in the Azure cloud, it's considerably more complex when dealing with the local Active Directory. This presents a big challenge for many of our customers.

For how long have I used the solution?

I have been working with Microsoft since 2000 and was a part of the Microsoft Active Directory Development team in Windows.

What do I think about the stability of the solution?

The stability and effectiveness of the setup depends on its design consideration of future growth. For instance, if a company starts with a thousand PCs but foresees expansion to ten or fifteen thousand PCs over five years, the solution should involve adding servers rather than restructuring the entire network. Unfortunately, we often find that this foresight is lacking in many cases. The initial design should be though-through with growth in mind to ensure scalability and stability.

What do I think about the scalability of the solution?

Active Directory was an extension of the Windows NT infrastructure and wasn't designed for extreme scalability. It was intended for organizations with around five to six thousand PCs.

However, as organizations grew to more than twenty-five or thirty thousand PCs, the complexity of managing it increased significantly. Especially when managing across different countries or regions, the complexity could lead to errors, issues with patches, and other problems. For large organizations, we often suggest a hybrid solution involving Azure Directory. This way, local Active Directory is still present, but there's less dependency on it and more reliance on the cloud. Cloud solutions like Azure offer virtually limitless scalability compared to local setups constrained by server and network infrastructure.

How are customer service and support?

We have a technical support team in place. In most Active Directory cases, the customers have external support from vendors. In that case, our observation is that if the initial setup is executed well and the system operates smoothly, there are fewer and simple user issues. The maintenance tasks remain minimal.

In the case of Microsoft vendor support, we have extremely poor support quality in our interactions with numerous customers. The received support has been lacking in effectiveness, largely due to the practice of assigning relatively inexperienced individuals who are learning as they go. Dealing with such a complex infrastructure as an active directory, experimenting can worsen the situation.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Certainly, we have worked with Novell's Directory Infrastructure, which initially outperformed Microsoft's Active Directory. However, Microsoft rapidly closed the gap and swiftly gained prominence, and became one of the directories that could manage PCs

NetWare emerged as an easy-to-deploy and manage solution with good stability. The Windows NT infrastructure or Active Directory required many servers or just one server. The NT domain was less stable and based on a single server which had a lot of issues and could bring down the entire network. However, Microsoft addressed this concern in subsequent versions, effectively eliminating the problem.

How was the initial setup?

When dealing with a new directory structure, the process is generally straightforward and clear. The approach depends on the organization's desired business rules. In cases of restructuring, the level of complexity varies based on the type of restructuring, whether it involves straightforward consolidation or the amalgamation of two distinct organizations. Rather than rating, the most complex scenario arises during the restructuring of directories, particularly when merging two companies or distinct structures. The complexity arises from the case to simplify and bring the rules on the same ground from each entity into a unified set suitable for the new organization. In my view, these projects have posed one of the most difficult cases.

For a fresh setup, the server infrastructure typically requires a few days or even less. The server setup is generally straightforward, but the time-consuming part lies in manually joining the PCs to the domain, as there isn't a fully automated method for it.

What's my experience with pricing, setup cost, and licensing?

Active Directory is an expensive solution, primarily due to Microsoft's licensing model. This licensing approach includes paying for server licenses as well as for each computer that connects to it. However, when working with the Azure cloud, there is no cost for the server. This is profitable and one of the main reasons why Azure Cloud and other cloud-based solutions are being used more. 

What other advice do I have?

There are certain scenarios where an Azure or cloud-based system might be unsuitable. For example, industries like power plants or government agencies might have restricted cloud connectivity due to regulatory or security concerns. In such cases, the utilization of Active Directory becomes the choice for managing on-premises infrastructure, as cloud isn't feasible option.

I would rate the overall solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
reviewer1071012 - PeerSpot reviewer
Lead Desktop Support Technician at a healthcare company with 10,001+ employees
Real User
Useful search options, useful graphical user interface, and high availability
Pros and Cons
  • "The most valuable feature of Microsoft Active Directory is the ability to search for computers and users. While I do not have administrative privileges to reset passwords, I can view user information such as department, and communicate with someone who can make the changes."
  • "There has been a change in the layout of the user information. Previously, I had to go to properties to view the information, but now it is displayed directly below the search results. It takes some time to get used to."

What is our primary use case?

I am using Microsoft Active Directory for tracking PCs on the domain, enabling them when they drop off, changing the PCs, and moving them into the organizational unit depending on the department and location.

What is most valuable?

The most valuable feature of Microsoft Active Directory is the ability to search for computers and users. While I do not have administrative privileges to reset passwords, I can view user information such as department, and communicate with someone who can make the changes.

What needs improvement?

There has been a change in the layout of the user information. Previously, I had to go to properties to view the information, but now it is displayed directly below the search results. It takes some time to get used to.

For how long have I used the solution?

I have been using Microsoft Active Directory for approximately four years.

What do I think about the stability of the solution?

The solution is highly scalable.

I rate the stability of Microsoft Active Directory a ten out of ten.

What do I think about the scalability of the solution?

The solution is scalable. You install it on any regular PC. It doesn't have to be a server, it can be a client. As I downloaded it or added it as a feature, I can use it right away.

I use the solution often.

How are customer service and support?

I have not needed to use the support from Microsoft Active Directory.

How was the initial setup?

The initial setup of Microsoft Active Directory is straightforward. I appreciate the graphical user interface (GUI) that is provided. There are two methods for setting it up, one is downloading it from the Microsoft website, and the other is adding it as a feature through the "Programs and Features" menu. I prefer the GUI as it is more visually appealing and easy to navigate, compared to the other method which is more text-based.

What's my experience with pricing, setup cost, and licensing?

Active Directory is built-in into Microsoft Windows 10. I'm not an administrator and would not be involved in purchasing decisions for new versions of the software. I have only used the client portion of it, I do not know if there is a cost to using the solution.

What other advice do I have?

My suggestion to others is they should learn what they need to use Active Directory for. I have experience in creating users in the past, but my role here is different and I don't handle that task. However, I still use Active Directory to communicate with other groups about what a user requires. It is a versatile tool and you can accomplish many tasks with it. It is best to figure out what you need and proceed accordingly.

I rate Microsoft Active Directory a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Imtiyaj Jamadar - PeerSpot reviewer
Information Technology Executive at Akums Drugs & Pharmaceuticals Ltd.
Real User
Top 5
A scalable solution with high stability and multiple features
Pros and Cons
  • "The most valuable feature is the configured appliance system in Hypervisor."
  • "The technical support team does not give prompt responses."

What is our primary use case?

We only use Active Directory in my location for login purposes. We give permissions to file servers.

What is most valuable?

The most valuable feature is the configured appliance system in Hypervisor. We find Active Directory to be simple and effective. We mainly use it for file servers and user security. We don't utilize many advanced features.

What needs improvement?

The initial setup should be easier. It's complex and has replication and synchronization issues.

The technical support team does not give prompt responses.

For how long have I used the solution?

I have been using the solution for the last four years.

What do I think about the stability of the solution?

It is a stable solution as there are no crashes or downtime. I rate it a ten out of ten. It is very good performance-wise.

What do I think about the scalability of the solution?

It is a scalable solution. In my location, we have a total of 46 users. I rate it a ten out of ten.

How are customer service and support?

The technical support team is not good as they do not provide prompt support. I rate them a five out of ten.

How would you rate customer service and support?

Neutral

How was the initial setup?

Active Directory's initial setup is complex because, for some parts, like replications or synchronization, there are some problems that need to be verified. 

There is an expert-level requirement, and we are not experts. So we speak to Microsoft's support, but they are also not capable. 

Role deployments will take two to three hours. But fresh installation, if we are installing and configuring it, takes one to two hours.

What about the implementation team?

Our team configured it and performed the installation and configuration.

What's my experience with pricing, setup cost, and licensing?

The pricing model differs for India and other countries. Our procurement was based in India for a Microsoft license. The branch in our location is responsible for providing us with the software and licenses. They have an IT team that takes care of all the software-related matters.

What other advice do I have?

Since we started to use it and configured it with our server, we haven't experienced any downtime, instability, or crashes. I have had a good experience with this solution and with Microsoft.

I rate the solution a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Artem  Ponomarenko - PeerSpot reviewer
Head of IT department at a consultancy with 501-1,000 employees
Real User
Top 10
Useful group policy management, scales well, and high availability
Pros and Cons
  • "The most valuable features of Microsoft Active Directory are the management of user and group policies."
  • "The DNS services could improve in Microsoft Active Directory."

What is our primary use case?

I use Microsoft Active Directory for user and computer management.

How has it helped my organization?

Microsoft Active Directory implementation allows us to save time for user management. Single sign-on with enterprise applications improves our security.

What is most valuable?

The most valuable features of Microsoft Active Directory are the management of user and group policies.

What needs improvement?

The DNS services could improve in Microsoft Active Directory.

For how long have I used the solution?

I have been using Microsoft Active Directory for approximately 18 years.

What do I think about the stability of the solution?

Microsoft Active Directory is highly stable.

I rate the scalability of Microsoft Active Directory a ten out of ten.

What do I think about the scalability of the solution?

The solution is scalable.

We have approximately 700 people in 90 countries using the solution in my company.

We create user accounts and policies using the solution. We do not touch it often.

I rate the scalability of Microsoft Active Directory a ten out of ten.

How are customer service and support?

We have our own expertise and did not communicate with customer service about this solution.

Which solution did I use previously and why did I switch?

I did not use another similar solution to Microsoft Active Directory.

How was the initial setup?

The initial setup of the solution is easy but needs good planning, sometimes the environment can cause challenges. The full process takes a few hours. 

The migration from workgroups to the current infrastructure took approximately six months.

The number of steps taken to implement the solution depends on the environment of the deployment. For example, how the users work, and how many offices can determine the difficulty and steps taken for the implementation.

I rate the initial setup of Microsoft Active Directory a nine out of ten.

What about the implementation team?

We did the implementation of the solution in-house with three administrators.

What was our ROI?

We do not calculate the ROI but think it is worth the money.

What's my experience with pricing, setup cost, and licensing?

The price of Microsoft Active Directory could improve. We pay annually for the solution.

I rate the price of Microsoft Active Directory a seven out of ten.

Which other solutions did I evaluate?

We evaluated other options before choosing Microsoft Active Directory, such as Linux-based solutions. I was familiar with Microsoft Active Directory and comfortable and this is why we are using it.

What other advice do I have?

We use three administrators for the maintenance of all infrastructure including the solution.

I rate Microsoft Active Directory an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Naveed Ashar - PeerSpot reviewer
IT Manager at PSPC
Real User
Easy to use, reliable deployment options, with minimal cost
Pros and Cons
  • "The most valuable features are it is easy to use, manage, create a repository, and create the OM."
  • "I would like to see the integration with Mac and IOS products improved."

What is our primary use case?

Our primary use case is to inform the user of access and single sign-on support to the internet.

What is most valuable?

The most valuable features are it is easy to use, manage, create a repository, and create the OM.

What needs improvement?

I would like to see the integration with Mac and IOS products improved. I would also like to have some similar functionalities in the on-premise solution that they have on the cloud solution.

For how long have I used the solution?

I have been using Microsoft Active Directory for the past six to seven years.

What do I think about the stability of the solution?

Microsoft Active Directory is a stable solution and there are patches available when there are issues.

What do I think about the scalability of the solution?

There is definitely scalability, we currently have around one thousand six hundred users.

How are customer service and support?

Customer support is available however going directly to a technician is not our primary support option. We are able to use online forums and documentation before we involve a customer service technician.

How would you rate customer service and support?

Positive

How was the initial setup?

In most cases the initial setup is straightforward. If you work in a greenfield environment, then it is easy to perform. But if you are using any previous products like the earlier versions of Microsoft Active Directory, then it is actually difficult to take the downtime and then reconfigure the Microsoft Active Directory on the new server and then re-implement the users in it. The initial migration is complex and challenging, but the greenfield implementation is okay.

What's my experience with pricing, setup cost, and licensing?

The license is perpetual and the cost is minimal. If you purchase Microsoft Windows then Microsoft Active Directory comes with the package.

What other advice do I have?

I think it is highly recommended to use Microsoft Active Directory knowing how it operates. I would rate Microsoft Active Directory an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer2223639 - PeerSpot reviewer
Identity and Access Management Manager at a retailer with 10,001+ employees
Real User
Top 10
User-friendly solution with essential access control features
Pros and Cons
  • "It is a stable solution."
  • "The solution's price could be better."

What is our primary use case?

We use the solution as a user repository for window servers and platforms. Also, we have Line App platforms, actively using Line Asset Align to host our account and claim access based on active directory code.

What is most valuable?

The solution's most valuable feature is its ability to plan and manage different policies and functionalities.

What needs improvement?

The solution's price could be better.

For how long have I used the solution?

I have been using the solution for more than ten years.

What do I think about the stability of the solution?

The solution is relatively stable. There are no issues of stability right now.

What do I think about the scalability of the solution?

The solution is easy to scale. Our entire enterprise uses it.

How are customer service and support?

The solution's technical support is good if you purchase the premium service.

How would you rate customer service and support?

Positive

How was the initial setup?

Microsoft Active Directory is quick and easy to install. As for the deployment, it is a matter of a few hours. It takes about one or two engineers to deploy. Also, as for maintenance, one person is enough. The patching can be configured automatically.

What's my experience with pricing, setup cost, and licensing?

We purchase the license for the solution on a yearly basis. However, they have converted the licensing model into a subscription. But it is worth the money.

What other advice do I have?

There are no issues in terms of the performance and configuration of the solution. It is user-friendly and has a lot of UI features. Also, they are about to deploy new AI-based features.

Microsoft offers higher licenses as well. Thus, I advise others to select the licenses that fit their company's requirements. Otherwise, they will end up paying more.

I rate the solution a nine out of ten.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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