I am using Microsoft Active Directory for tracking PCs on the domain, enabling them when they drop off, changing the PCs, and moving them into the organizational unit depending on the department and location.
Lead Desktop Support Technician at a healthcare company with 10,001+ employees
Useful search options, useful graphical user interface, and high availability
Pros and Cons
- "The most valuable feature of Microsoft Active Directory is the ability to search for computers and users. While I do not have administrative privileges to reset passwords, I can view user information such as department, and communicate with someone who can make the changes."
- "There has been a change in the layout of the user information. Previously, I had to go to properties to view the information, but now it is displayed directly below the search results. It takes some time to get used to."
What is our primary use case?
What is most valuable?
The most valuable feature of Microsoft Active Directory is the ability to search for computers and users. While I do not have administrative privileges to reset passwords, I can view user information such as department, and communicate with someone who can make the changes.
What needs improvement?
There has been a change in the layout of the user information. Previously, I had to go to properties to view the information, but now it is displayed directly below the search results. It takes some time to get used to.
For how long have I used the solution?
I have been using Microsoft Active Directory for approximately four years.
Buyer's Guide
Microsoft Active Directory
February 2025

Learn what your peers think about Microsoft Active Directory. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
What do I think about the stability of the solution?
The solution is highly scalable.
I rate the stability of Microsoft Active Directory a ten out of ten.
What do I think about the scalability of the solution?
The solution is scalable. You install it on any regular PC. It doesn't have to be a server, it can be a client. As I downloaded it or added it as a feature, I can use it right away.
I use the solution often.
How are customer service and support?
I have not needed to use the support from Microsoft Active Directory.
How was the initial setup?
The initial setup of Microsoft Active Directory is straightforward. I appreciate the graphical user interface (GUI) that is provided. There are two methods for setting it up, one is downloading it from the Microsoft website, and the other is adding it as a feature through the "Programs and Features" menu. I prefer the GUI as it is more visually appealing and easy to navigate, compared to the other method which is more text-based.
What's my experience with pricing, setup cost, and licensing?
Active Directory is built-in into Microsoft Windows 10. I'm not an administrator and would not be involved in purchasing decisions for new versions of the software. I have only used the client portion of it, I do not know if there is a cost to using the solution.
What other advice do I have?
My suggestion to others is they should learn what they need to use Active Directory for. I have experience in creating users in the past, but my role here is different and I don't handle that task. However, I still use Active Directory to communicate with other groups about what a user requires. It is a versatile tool and you can accomplish many tasks with it. It is best to figure out what you need and proceed accordingly.
I rate Microsoft Active Directory a ten out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Systems and Infrastructures - IT Dept. at TWINSET
I like that you can sync cloud and on-prem users and groups
Pros and Cons
- "One advantage of Active Directory is that you can sync it with Microsoft Office 365, so you can manage on-premise and cloud operations, which can have different requirements. The flexibility of a hybrid management solution is valuable."
- "Active Directory's user experience is a little dated. Group policy management should be more customizable."
What is our primary use case?
We use Active Directory for domain and infrastructure management.
What is most valuable?
One advantage of Active Directory is that you can sync it with Microsoft Office 365, so you can manage on-premise and cloud operations, which can have different requirements. The flexibility of a hybrid management solution is valuable.
What needs improvement?
Active Directory's user experience is a little dated. Group policy management should be more customizable.
For how long have I used the solution?
I have used Active Directory for a year and a half.
What do I think about the stability of the solution?
I rate Active Directory nine out of 10 for stability.
What do I think about the scalability of the solution?
I rate Active Directory eight out of 10 for scalability.
How are customer service and support?
I primarily go to the Microsoft knowledge base for support. It's fairly comprehensive.
How would you rate customer service and support?
Positive
What's my experience with pricing, setup cost, and licensing?
I rate Active Directory seven out of 10 for affordability.
What other advice do I have?
I rate Microsoft Active Directory nine out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Microsoft Active Directory
February 2025

Learn what your peers think about Microsoft Active Directory. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
Cybersecurity Consultant at a tech vendor with 10,001+ employees
A scalable solution with good management capability
Pros and Cons
- "The solution’s management capability is very good. The tool is also very scalable. You can add any number of users that you want to operate. Moreover, you can easily organize the solution."
- "I would like to see improvements in the solution’s security filtering feature. It can include machines and filter some users. There is no option to exclude a particular user or system."
What is most valuable?
The solution’s management capability is very good. The tool is also very scalable. You can add any number of users that you want to operate. Moreover, you can easily organize the solution.
What needs improvement?
I would like to see improvements in the solution’s security filtering feature. It can include machines and filter some users. There is no option to exclude a particular user or system.
What do I think about the scalability of the solution?
The solution is very scalable. The solution works from a single server. Hence, the usage is as per company and not per user.
How was the initial setup?
The initial setup is neither too easy nor difficult. You need to have some skills or knowledge in Microsoft Active Directory to implement it.
What other advice do I have?
I would rate the solution a nine out of ten. I recommend this solution to anyone who is willing to use it. I have no knowledge of other alternatives that can do the same job as Microsoft Active Directory.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Network Specialist at ddrteam
It's stable and consistent, so it doesn't have any bugs or issues
Pros and Cons
- "The solution is user-friendly, and I like using Microsoft products. I think there is no other choice for Active Directory. Microsoft Windows Server Active Directory is the best."
- "The interface hasn't changed much over the years. It's suitable for my tastes, but that doesn't mean everybody likes it."
What is our primary use case?
I'm a network administrator for three companies, and each has between 10 and 30 users. The largest has 28. And I use virtualization based on VMware ES 6 to separate my servers. I use Windows Server 2019 for Active Directory and DNS. Most of my services are based on Microsoft services on the servers, except KerioControl.
Most of the users work in digital marketing. The biggest issue is installing and integrating graphical software, like Adobe and Office.
How has it helped my organization?
Our CRM application is built on SQL Server, and we use Microsoft Windows Server for that. This CRM solution manages all our customer data on that kind of server. We get a tremendous benefit from that application and use Windows Server.
What is most valuable?
The solution is user-friendly, and I like using Microsoft products. I think there is no other choice for Active Directory. Microsoft Windows Server Active Directory is the best.
Active Directory hasn't changed much between Windows Server 2008 and 2019. The protocols and rules are the same, and I think it's the best part of it. It's stable and consistent, so it doesn't have any bugs or issues.
What needs improvement?
The interface hasn't changed much over the years. It's suitable for my tastes, but that doesn't mean everybody likes it.
For how long have I used the solution?
I first used Active Directory on Windows Server 2008, and then I switched. I upgraded all my servers to Windows Server 2019.
I've changed jobs from network administrator to DevOps engineer. We are a team, and we work in cabling and some kind of passing activities most of the time. We typically work alone and manage our networks separately, but team members come to me as an advisor when they have issues.
What do I think about the stability of the solution?
Active Directory is stable.
What do I think about the scalability of the solution?
I use Active Directory on a lot of powerful hardware, and Windows Server was compatible with all of them.
How was the initial setup?
I rate Windows Server Active Directory 10 out of 10 for ease of setup. The setup is easy. It's an installer, and you click "next." I don't like it, but it's straightforward.
Most recently, I did it for my customers three months ago. After that, I installed ES 6 and other services that I said. It was done in a day or two because I also installed Veeam Backup and Replication.
What other advice do I have?
I rate Windows Server Active Directory nine out of 10. If you are planning to use the solution, I would take advantage of group policies. Everyone who wants to use Active Directory must be careful to include group policies.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Assistant Manager - IT and Innovation at a financial services firm with 51-200 employees
Essential solution with excellent log-on service
Pros and Cons
- "The solution's initial setup is straightforward."
- "They should improve the solution's old computer cleanup tool."
What is our primary use case?
We use the solution to log in to our systems.
How has it helped my organization?
It has proved to be an essential solution for our organization.
What is most valuable?
The solution's most valuable feature is its log-on service.
What needs improvement?
They should improve the solution's old computer cleanup tool.
For how long have I used the solution?
We have been using the solution for a few years.
What do I think about the stability of the solution?
I rate the solution's stability as a ten.
What do I think about the scalability of the solution?
I rate the solution's scalability as an eight. We have around 70 users of the solution at our organization. We plan to add 20 more users.
How was the initial setup?
The solution's initial setup is straightforward.
What was our ROI?
The solution's ROI is worth it.
What's my experience with pricing, setup cost, and licensing?
The solution's price is reasonable.
What other advice do I have?
I advise others to keep the solution up to date. For example, if they use Windows Server 2018, the domain should match the level. If not, it could introduce a risk to their systems.
I rate the solution as a nine.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Director at a tech services company with 51-200 employees
Reliable with good support and useful group policies
Pros and Cons
- "Technical support is helpful."
- "There are no reporting features."
What is our primary use case?
We usually provide the solution to clients. The customers typically use the solution for security and to deploy and manage their policies on Windows.
How has it helped my organization?
Centrally manage clients using active directory and provide integrated authentication for on-premises applications and SaaS applications such as O365.
What is most valuable?
The group policy is very useful.
It is quite stable.
Technical support is helpful.
What needs improvement?
There are no reporting features. Reporting needs to be added to Active Directory.
The installation can be a bit complex. You need to be knowledgeable.
For how long have I used the solution?
I've used the solution for over 20 years. I've used the solution for a very long time.
What do I think about the stability of the solution?
The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. I'd rate stability eight out of ten.
What do I think about the scalability of the solution?
This solution is not highly scalable. I'd rate the solution's scalability six out of ten.
Many of our clients are enterprises.
How was the initial setup?
The solution is somewhat straightforward to set up. It is not overly complex. An engineer would find the process very simple.
I'd rate the ease of setup six out of ten.
There are a few different options that you need to choose from when you do the installation. Therefore, an engineer should have some prior knowledge about the options.
We have about ten people handling the Active Directory design and installation process. They are system engineers.
We have five members that can handle maintenance tasks, and they are systems engineers as well.
What about the implementation team?
We are able to implement the solution for clients.
What's my experience with pricing, setup cost, and licensing?
The pricing is moderate. I'd rate the affordability five out of ten. We have a perpetual license for the product.
What other advice do I have?
We are Microsoft gold partners.
We are using the latest version of the solution.
I'd advise others to be careful when they deploy group policies to end users.
I would rate the solution eight out of ten.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Disclosure: My company has a business relationship with this vendor other than being a customer: Iqpad (https://www.iqpad.com) in Korea has been a Microsoft Gold Partner since 2007.
Last updated: Oct 28, 2024
Flag as inappropriateEnterprise Technical Support at a government with 10,001+ employees
A solution with great audit, authentication and authorization features
Pros and Cons
- "Audit, authentication and authorization are the best features."
- "There is room for improvement."
What is our primary use case?
We use Active Directory as a single sign-on when integrating it into applications.
What is most valuable?
Audit, authentication and authorization are the best features.
What needs improvement?
There is room for improvement. Microsoft is always working to improve their solutions and features.
What do I think about the stability of the solution?
It is a stable solution. Microsoft Active Directory is the bread and butter for Microsoft, so they're always working on improvements.
What do I think about the scalability of the solution?
It is a scalable solution. Our organization has more than 45,000 users and nearly 300 users in our IT sector. We have a dedicated team for maintenance and segregate responsibilities into different departments.
How are customer service and support?
We always use tech support from Microsoft. If we can solve it internally by ourselves, we do, but if there are other issues related to Active Directory, we create a ticker and reach out to them. I rate the technical support an eight out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is not complex but depends on the organization's policies.
What other advice do I have?
I rate this solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Infrastructure Systems, Services and Virtualization Specialist at IRISA
A stable solution for 3 A's and SSO Authentication
Pros and Cons
- "I think the main reason we are using Active Directory for SSO Office for single time and for intake integrity capability to other services."
- "The scalability of the solution needs improvement."
What is our primary use case?
The solution is used for the 3A’s that is Authentication, authorization, and accounting.
What is most valuable?
I think the main reason we are using Active Directory for SSO Office for single time and for intake integrity capability to other services.
What needs improvement?
The scalability of the solution needs improvement.
For how long have I used the solution?
I have been using the solution for ten years.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
The scalability of the solution can be improved. I rate the scalability a seven out of ten.
How are customer service and support?
The technical support team is very good. I rate them a nine out of ten.
How was the initial setup?
The initial setup is easy. The deployment of the solution takes approximately three hours and two people are required for the deployment. I can rate the initial setup a nine out of ten.
What's my experience with pricing, setup cost, and licensing?
The pricing is not very expensive. I rate the pricing a five out of ten.
What other advice do I have?
I rate the overall solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Buyer's Guide
Download our free Microsoft Active Directory Report and get advice and tips from experienced pros
sharing their opinions.
Updated: February 2025
Popular Comparisons
Microsoft Entra ID
Fortinet FortiAuthenticator
Ping Identity Platform
IBM Security Verify Access
AWS IAM Identity Center
Evidian Enterprise SSO
Buyer's Guide
Download our free Microsoft Active Directory Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- When evaluating Single Sign-On, what aspect do you think is the most important to look for?
- CA SiteMinder vs IBM Tivoli Access Manager
- How much time does SSO save?
- Why is SSO needed?
- What single sign-on platform do you recommend?
- Why is Single Sign-On (SSO) important for companies?
- IBM Tivoli Access Manager vs CA SSO