This solution helps big companies that have lots of employees.
Network Specialist at Wattum
Useful group policies, but lacking integration and support speed could improve
Pros and Cons
- "The most valuable feature of Microsoft Active Directory is the group policies."
- "Microsoft Active Directory could improve by having better integration with other solutions."
What is our primary use case?
What is most valuable?
The most valuable feature of Microsoft Active Directory is the group policies.
What needs improvement?
Microsoft Active Directory could improve by having better integration with other solutions.
For how long have I used the solution?
I have been using Microsoft Active Directory for approximately 10 years.
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Microsoft Active Directory
January 2025
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832,138 professionals have used our research since 2012.
What do I think about the stability of the solution?
The stability of Microsoft Active Directory could improve.
What do I think about the scalability of the solution?
Microsoft Active Directory is scalable. However, in 2008 there were some problems encountered, such as crashes, load balancing, and coverage for the main Active Directory.
I have used this solution with approximately 1,000 users.
How are customer service and support?
I have used the support from Microsoft Active Directory but they take a long time to respond. I have found all the information I needed online.
I rate the support from Microsoft Active Directory a two out of five.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup of the solution was complex.
What about the implementation team?
We used a third party for the implementation of the solution.
What's my experience with pricing, setup cost, and licensing?
The version of Microsoft Active Directory I was using was expensive because it was used for large companies.
What other advice do I have?
The amount of people required for the maintenance of the solution depends on the size of the company. If there is a large company, one administrator and two assistant administrators should be sufficient.
I would not recommend this solution. Microsoft Azure has the same features in the cloud and I would like to learn about it more and others should too.
I rate Microsoft Active Directory a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Domain Architect at a tech services company with 1,001-5,000 employees
Enables the ability for a single sign-on for applications
Pros and Cons
- "The ability for a single sign-on for applications."
- "Could use more structure in the cloud version."
What is our primary use case?
The solution enables people to log on to computers and applications. I'm a domain architect.
What is most valuable?
The most valuable feature is the ability for a single sign-on for applications.
What needs improvement?
We've found Active Directory difficult to restore. I'd also like to see more structure in the cloud version.
For how long have I used the solution?
We've been using this solution for 15 years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
Active Directory is scalable, we have around 7,000 users.
How are customer service and support?
We've escalated to technical support many times. They provide good service.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is very straightforward but Active Directory is hard to restore. Deployment is just a matter of downloading from Microsoft. There's no maintenance required.
What's my experience with pricing, setup cost, and licensing?
It requires a license but the product is bundled in with other functions, so it doesn't have a separate cost. There's a fixed price per user for the suite.
What other advice do I have?
I think structure and internal guidelines are extremely important and almost never there from the beginning.
I rate this product nine out of 10.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Microsoft Active Directory
January 2025
Learn what your peers think about Microsoft Active Directory. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
Senior Technical Project Lead at a computer software company with 51-200 employees
Useful for for FSMO, policies, and customized user registrations
Pros and Cons
- "We use the tool for FSMO, policies, and customized user registrations."
- "I expect additional features like maximizing user flow, improving the branding of the UI, and enabling non-interactive login. Customizing the login page is limited to changing the background and logo, and adding terms and conditions during registration requires JavaScript."
What is our primary use case?
We use the tool for FSMO, policies, and customized user registrations.
What needs improvement?
I expect additional features like maximizing user flow, improving the branding of the UI, and enabling non-interactive login. Customizing the login page is limited to changing the background and logo, and adding terms and conditions during registration requires JavaScript.
What do I think about the stability of the solution?
The tool is stable.
What do I think about the scalability of the solution?
Microsoft Active Directory is scalable.
How are customer service and support?
The tool's support is good in some areas but not so much in others. It depends on the kind of support we request and the product type. For some things, they are pretty good. For other services, they are responsive but might not provide any solution.
What other advice do I have?
We already have experience integrating Microsoft Active Directory with other Microsoft Azure products, so it doesn't need to be checked. Third-party integrations are mainly for use cases related to external needs.
From my experience, I would rate Microsoft Active Directory around seven or eight out of ten. I never rate anything a ten out of ten, but my experience has been positive overall. I haven't chosen IBM Active Directory or other third-party solutions for core use cases.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Jun 15, 2024
Flag as inappropriatesalesmanager at CEW
Everything became easier for us after we started using it in our environment
Pros and Cons
- "Active Directory makes managing user policies easier, like when a user wants to share files. We also use it to create and manage our email accounts."
- "It could be more scalable. We still need another software solution to monitor the network in addition to Active Directory and OpManager, our domain controller. We use SolarWinds."
What is our primary use case?
Active Directory helps you manage users and policies. We have around 400 users, and we plan in the new year to increase the user base so that every employee has their own user account.
What is most valuable?
Active Directory makes managing user policies easier, like when a user wants to share files. We also use it to create and manage our email accounts.
For how long have I used the solution?
I started using Active Directory nine years ago.
What do I think about the stability of the solution?
Active Directory is stable.
What do I think about the scalability of the solution?
I rate Active Directory eight out of 10. It could be more scalable. We still need another software solution to monitor the network in addition to Active Directory and OpManager, our domain controller. We use SolarWinds.
How are customer service and support?
When I have a problem, I contact them via email, and they solve my issue.
How was the initial setup?
Setting up Active Directory isn't complex. It's easy to configure new rules or install new features in Windows Server. It took us three months to deploy and configure Active Directory. After that, we make changes as we go. We started by deploying the operating system and configuring the domain controller. Then, we created group policies and roles for each department.
What's my experience with pricing, setup cost, and licensing?
We pay for a yearly license per user for the Microsoft operating system and Office plus costs for other products like Kaspersky antivirus.
What other advice do I have?
I rate Microsoft Active Directory nine out of 10. It helps us manage users and resource usage on the network. Everything became easier for us after we started using it in our environment. I recommend it.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Owner at a computer software company with 1-10 employees
Reliable solution manages large user groups effectively
Pros and Cons
- "Having active deployment and well-configured systems helps me manage tasks and easily oversee thousands of users."
- "I advise consideration of this solution. The overall product rating is ten out of ten."
- "Short-term fixes are like band-aids."
- "I have encountered a few stability issues."
What is our primary use case?
I utilize it in almost every scenario. I use the Hazer database and meet daily needs across every industry, every time.
What is most valuable?
Having active deployment and well-configured systems helps me manage tasks and easily oversee thousands of users.
What needs improvement?
Technology is evolving. AI is offering solutions. However, short-term fixes are like band-aids.
For how long have I used the solution?
I have used the solution for a very long time, spanning 25 years.
What do I think about the stability of the solution?
I have encountered a few stability issues.
What do I think about the scalability of the solution?
I have encountered a few scalability issues.
How are customer service and support?
I expect quick responses from Microsoft, however, in general, assistance can be found in English or occasionally in Turkish. Support documents are available on the internet in every language.
How would you rate customer service and support?
Neutral
What other advice do I have?
I advise consideration of this solution.
The overall product rating is ten out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer:
Last updated: Jan 26, 2025
Flag as inappropriateIT Chief
It provides us with excellent order to our systems
Pros and Cons
- "It's useful in bringing order to the system."
- "UI is not very user-friendly."
What is our primary use case?
I'm the head of IT and we are users of Active Directory.
What is most valuable?
It brings an order to the system that is very useful.
What needs improvement?
The user interface is not friendly for a regular user. Configuration is more complicated than it needs to be. It normally requires an expert technician and deployment takes two to three weeks.
For how long have I used the solution?
I've been using this solution for 10 years.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
The customer service is good.
How was the initial setup?
Maybe you can have an app in in one week, but correctly on good configured, you need at least three weeks. Three weeks.
What other advice do I have?
I rate this solution 10 out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Support at Za irery
It's a good solution for managing users and groups, but there are some stability issues
Pros and Cons
- "I can use Active Directory to block a user's internet access and monitor how an employee is using the internet."
- "It could be more stable."
What is our primary use case?
I am using Active Directory at home to learn the features. It's a solution for managing users and groups.
What is most valuable?
I can use Active Directory to block a user's internet access and monitor how an employee is using the internet.
What needs improvement?
It could be more stable.
How was the initial setup?
Setting up Active Directory isn't hard if you follow all the tutorials. I was able to set it up using some YouTube tutorials and Microsoft documentation.
What's my experience with pricing, setup cost, and licensing?
I pay a monthly license.
What other advice do I have?
I rate Microsoft Active Directory a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Consultant at NETI
A stable and flexible product that integrates with other solutions
Pros and Cons
- "The product is very stable and flexible. You can also integrate the solution with other products like mail solutions."
- "I did not have a good experience with the product's tech support. First-level support takes a lot of time since they ask many questions."
What is most valuable?
The product is very stable and flexible. You can also integrate the solution with other products like mail solutions.
What needs improvement?
I did not have a good experience with the product's tech support. First-level support takes a lot of time since they ask many questions.
For how long have I used the solution?
I have been working with the product for more than 15 years.
What do I think about the stability of the solution?
The tool is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
The tool's last level of support is good since they resolve queries in 15-30 minutes. Support will help you but it takes a lot of time to find the right person. I have 10 tickets per year. Every ticket after the 10th one will cost extra.
How would you rate customer service and support?
Neutral
How was the initial setup?
The tool's deployment is not easy but not complex either. You need to understand what you need to implement. Also, you need to understand the needs of the customer. If you understand their needs, then the deployment is straightforward.
What other advice do I have?
I would rate the product a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: January 2025
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