What is our primary use case?
We mostly work with Power Automate, but we do have some experience with Logic Apps. For example, if a user makes a request and we need to process their data, we can easily develop an Azure Logic App for that.
Sometimes, we combine Power Automate and Logic Apps. For example, a user wants to view specific data and sends a request. We can easily collect that data using Azure, along with a combination of Power Automate and Logic Apps where appropriate. We use Power Automate for external interactions and have it call Logic Apps within our application.
How has it helped my organization?
A customer registers on our platform. We perform a lot of validation. We call services from different applications to validate the user's identity, PAN number, and other information against government records.
We apply a sequence of business logic to validate the customer before registering them for the application.
When we initially built the registration system for our application, we used Power Apps and Power Automate to perform the validation. We call different services through Power Automate to validate the input given by the user.
Currently, we use web services, SQL connectors, and a self-connector. We choose the connector based on where we are getting the data from.
Moreover, the visual design experience wasn't complex. It was easier, as usual. The overall experience is good. The user interface and everything are very intuitive, and we were able to easily consume all those services.
What is most valuable?
Logic Apps helped reduce complexity or development time. For example, if we get documents in the form of images, we can use Logic Apps to extract information from those images. This simplifies our efforts compared to originally using Microsoft APIs to do the same task.
What needs improvement?
The only thing is, sometimes, when we need a specific connector, it requires an enterprise or paid version. If it were possible to provide the most commonly used connectors for pulling data from different sources free of cost, that would be really nice.
For every connector, we have to pay. The cost factor is a problem. For every good connector, we're paying twice – once for the SQL Server connector and again for other data source connectors. It would be concerning if I had to pay for every connector I need. Microsoft can do something about that.
For how long have I used the solution?
I have been using it for two years.
What do I think about the stability of the solution?
It's stable if the deployed application has proper resources.
What do I think about the scalability of the solution?
We can scale the application as and when required. There are ways to scale when there are more rules. From a scalability point of view, it's easy to configure, and we can scale the application as needed.
We have around more than 1000 end users. We have several applications working together. During each process, we pull data from different applications, and those are very well integrated with both Azure services and Power Automate. We've also been using UiPath for certain operations.
So, Logic Apps support our needs for scaling workflows or applications.
How are customer service and support?
The customer service and support are good.
How was the initial setup?
The initial setup is not complex. It was intuitive and straightforward.
What about the implementation team?
The deployment process is pretty straightforward. We just publish it, and it's easy, similar to how our Power Apps applications are deployed to production.
Deployment doesn't require many resources. We had a DevOps team taking care of it. We have 15+ taking care of it who collaborated with the development team to take care of it.
What was our ROI?
It is worth it to use it. The product does a good job.
What other advice do I have?
For cloud, Logic Apps are good. I would rate it an eight out of ten.
I always encourage people to use Logic Apps if the environment with Azure native because the development time is drastically reduced.
Therefore, I always encourage people to explore Power Apps and Power Automate instead of going with native mobile application development or React Native application development.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.