Our customers use SAP to create approval requests from their managers, like PO requests and approval and leave requests. Everything is generated from SAP. We pull the information from SAP and send it to the manager on Microsoft Teams. A manager needs to approve it on Teams instead of SAP. The solution builds connectivity between Teams and SAP.
Founder | Managing Director at DMistica
A highly scalable and easy-to-use solution that provides prebuilt connectors and excellent customer support
Pros and Cons
- "The prebuilt connectors available for SAP are really useful."
- "The solution could add an AI version to make it easier for people."
What is our primary use case?
What is most valuable?
The prebuilt connectors available for SAP are really useful. The solution is easy to use and has a plug-and-play or drag-and-drop concept. We can create connectors easily. We don't have to do too much R&D and write codes to make it work.
What needs improvement?
The solution could add an AI version to make it easier for people. Microsoft is deploying Copilot across all the platforms like Microsoft 365, Teams, Word, Excel, PowerPoint, and everything. Azure can also add Copilot to the product to make it easier for developers.
For how long have I used the solution?
I have been working with the product for the last five years. I am using the latest version of the solution. I help Microsoft partners to scale their business in the Middle East, Africa, and Central and Southeast Europe. I run alliances or sales as a service for Microsoft ISVs.
Buyer's Guide
Microsoft Azure Logic Apps
February 2025
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Learn what your peers think about Microsoft Azure Logic Apps. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
What do I think about the stability of the solution?
The product is very stable. I rate the solution’s stability a nine out of ten.
What do I think about the scalability of the solution?
The solution has high scalability. Currently, we have 100 users. Eventually, we will scale to 3000 users. We serve all types of clients, particularly medium enterprises. However, the solution can be scaled to any business. I rate the solution’s scalability an eight or nine out of ten.
How are customer service and support?
We are very happy with customer support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have used Power Automate. I used Power Automate in one of our solutions for our customers. It runs in more than 800 stores and has around 20,000 users.
How was the initial setup?
The initial setup is pretty straightforward. I rate the ease of setup an eight or nine out of ten. The product is deployed on the cloud. The setup takes around one month from the testing to production. It also includes the time for the team to get educated about the solution. We were more familiar with Power Automate. We had to do a little bit of reading first to deploy the solution.
What about the implementation team?
To deploy the product, we downloaded a trial version, experimented, looked at the menus, downloaded available resources, joined the community, and sought some help from Microsoft, our technical partners, and development managers. There's a lot of documentation available. We reviewed the documentation too.
What's my experience with pricing, setup cost, and licensing?
The tool’s pricing could be better. I rate the solution’s pricing a four out of ten on a scale where one is low, and ten is the high price. The product is not pricey. It is a pay-per-use model. The more transactions we do, the higher we will be charged. We are charged for the actual transactions.
What other advice do I have?
People considering using the solution should find out their business use case. Some applications are very heavy on transactions. They should be careful about the total number of sessions they will need to purchase. The solution is fantastic if the business use case does not require too many transactions. Overall, I rate the solution a nine out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: MSP
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AVP at MIDDAY INFOMEDIA LIMITED
Helped reduce complexity or development time and intuitive to use
Pros and Cons
- "Logic Apps helped reduce complexity or development time. For example, if we get documents in the form of images, we can use Logic Apps to extract information from those images. This simplifies our efforts compared to originally using Microsoft APIs to do the same task."
- "The only thing is, sometimes, when we need a specific connector, it requires an enterprise or paid version. If it were possible to provide the most commonly used connectors for pulling data from different sources free of cost, that would be really nice."
What is our primary use case?
We mostly work with Power Automate, but we do have some experience with Logic Apps. For example, if a user makes a request and we need to process their data, we can easily develop an Azure Logic App for that.
Sometimes, we combine Power Automate and Logic Apps. For example, a user wants to view specific data and sends a request. We can easily collect that data using Azure, along with a combination of Power Automate and Logic Apps where appropriate. We use Power Automate for external interactions and have it call Logic Apps within our application.
How has it helped my organization?
A customer registers on our platform. We perform a lot of validation. We call services from different applications to validate the user's identity, PAN number, and other information against government records.
We apply a sequence of business logic to validate the customer before registering them for the application.
When we initially built the registration system for our application, we used Power Apps and Power Automate to perform the validation. We call different services through Power Automate to validate the input given by the user.
Currently, we use web services, SQL connectors, and a self-connector. We choose the connector based on where we are getting the data from.
Moreover, the visual design experience wasn't complex. It was easier, as usual. The overall experience is good. The user interface and everything are very intuitive, and we were able to easily consume all those services.
What is most valuable?
Logic Apps helped reduce complexity or development time. For example, if we get documents in the form of images, we can use Logic Apps to extract information from those images. This simplifies our efforts compared to originally using Microsoft APIs to do the same task.
What needs improvement?
The only thing is, sometimes, when we need a specific connector, it requires an enterprise or paid version. If it were possible to provide the most commonly used connectors for pulling data from different sources free of cost, that would be really nice.
For every connector, we have to pay. The cost factor is a problem. For every good connector, we're paying twice – once for the SQL Server connector and again for other data source connectors. It would be concerning if I had to pay for every connector I need. Microsoft can do something about that.
For how long have I used the solution?
I have been using it for two years.
What do I think about the stability of the solution?
It's stable if the deployed application has proper resources.
What do I think about the scalability of the solution?
We can scale the application as and when required. There are ways to scale when there are more rules. From a scalability point of view, it's easy to configure, and we can scale the application as needed.
We have around more than 1000 end users. We have several applications working together. During each process, we pull data from different applications, and those are very well integrated with both Azure services and Power Automate. We've also been using UiPath for certain operations.
So, Logic Apps support our needs for scaling workflows or applications.
How are customer service and support?
The customer service and support are good.
How was the initial setup?
The initial setup is not complex. It was intuitive and straightforward.
What about the implementation team?
The deployment process is pretty straightforward. We just publish it, and it's easy, similar to how our Power Apps applications are deployed to production.
Deployment doesn't require many resources. We had a DevOps team taking care of it. We have 15+ taking care of it who collaborated with the development team to take care of it.
What was our ROI?
It is worth it to use it. The product does a good job.
What other advice do I have?
For cloud, Logic Apps are good. I would rate it an eight out of ten.
I always encourage people to use Logic Apps if the environment with Azure native because the development time is drastically reduced.
Therefore, I always encourage people to explore Power Apps and Power Automate instead of going with native mobile application development or React Native application development.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Microsoft Azure Logic Apps
February 2025
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Learn what your peers think about Microsoft Azure Logic Apps. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
Retired at a educational organization with 11-50 employees
Offers easy integration for applications with connectors
Pros and Cons
- "One special aspect of Azure Logic Apps is its easy integration of various applications, especially when connectors are already available. For instance, there are connectors for database applications and systems like SAP. You can drag and drop the connectors to complete your integration quickly."
- "An area for improvement for Azure Logic Apps could be enhancing its ability to handle large datasets. When dealing with extensive data, we often have to use Azure Data Factory, which is mostly limited to scheduled jobs."
What is our primary use case?
We use Azure Logic Apps for orchestration and as a workflow engine. It's more about building and managing workflows. For instance, the tool can create a single integration that aggregates data from various sources. This capability is one advantage Azure has over solutions like MuleSoft.
What is most valuable?
One special aspect of Azure Logic Apps is its easy integration of various applications, especially when connectors are already available. For instance, there are connectors for database applications and systems like SAP. You can drag and drop the connectors to complete your integration quickly.
What needs improvement?
An area for improvement for Azure Logic Apps could be enhancing its ability to handle large datasets. When dealing with extensive data, we often have to use Azure Data Factory, which is mostly limited to scheduled jobs.
How are customer service and support?
When we contact support, there is often a delay in resolving issues. They do not match MuleSoft's level of support.
How would you rate customer service and support?
Neutral
What was our ROI?
I can't provide specific details on the return on investment from Azure Logic Apps, as we haven't used it extensively in our projects. However, I can mention that it does offer the potential for a quicker setup of integrations due to its wide range of available connectors. If you're working with applications that have connectors within the solution, the process of building and deploying integrations can be faster.
What other advice do I have?
We often use Azure Functions to create integrations, perhaps even more than Azure Logic Apps, mainly due to technical considerations. We choose which component to use based on its suitability for the task and the specific technical requirements. For instance, Azure Logic Apps might not be the best choice for transforming large datasets, like moving 200-300 megabytes from the cloud. Instead, it was easier to handle this using Azure Functions. With Azure Functions, we could transform data from XML and then cache it.
I would recommend Azure Logic Apps, especially for small organizations looking to expand their integration capabilities over time. With Azure Logic Apps, you pay for what you use, allowing you to scale your investment alongside your integration needs. Starting at as little as 100 dollars a month, you can gradually increase your investment as your integration matures.
I rate the overall product an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
ManagerManager at Capgemini
Automated workflow solution that allows you to write external features and transfer the data using JPIMs securely
Pros and Cons
- "We can write external features and transfer the data using JPIMs securely which has been most valuable."
- "The standard logic app could be simplified. Thats what we would like to see in the next release."
What is our primary use case?
There are two ways to use this solution. Firstly, you can connect Azure to other solutions like Jira. It automatically populates all the services. Secondly, once you are logged in, you can create your own resource group and see all these services.
We have 12 teams using this solution.
What is most valuable?
We can write external features and transfer the data using JPIMs securely which has been most valuable.
What needs improvement?
The standard logic app could be simplified. Thats what we would like to see in the next release.
For how long have I used the solution?
I have been using this solution for five years.
What do I think about the stability of the solution?
This is a stable solution.
What do I think about the scalability of the solution?
This is a scalable solution.
How are customer service and support?
The Microsoft support team provide good support. We have experienced some delays where it has taken a few hours for solutions to be provided but in general they supported us well.
How was the initial setup?
The initial setup is simple. A straightforward setup takes approximately one to three hours. Once a policy and conditional statements are created, everything can be setup in the logic app.
What other advice do I have?
Overall, this is a good solution. More issues tend to appear when connecting in an on premises environment compared to the cloud.
I would rate this solution a nine out of ten. It is flexible and user-friendly. The logic app is specifically easy to navigate.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Development Team Lead at a media company with 51-200 employees
Has many connectors and third-party adapters, but we faced a timeout
Pros and Cons
- "The solution's best feature is that it is compatible with the cloud and has many connectors and third-party adapters."
- "We wanted to use Microsoft Azure Logic Apps, but we faced a timeout."
What is our primary use case?
With Microsoft Azure Logic Apps, we can orchestrate and pull event-based triggers. We can use the solution to schedule a workflow based on any new record inserted into our database.
What is most valuable?
The solution's best feature is that it is compatible with the cloud and has many connectors and third-party adapters. You can connect it with almost every system.
What needs improvement?
We have lots of other systems. When we raised a complaint with Microsoft, they asked us not to use the solution for a particular purpose. We wanted to use Microsoft Azure Logic Apps, but we faced a timeout. We had a call with Microsoft regarding one of the issues. The support person with whom I was discussing was also not very comfortable with that question.
For how long have I used the solution?
I have been using Microsoft Azure Logic Apps for the last one year.
What do I think about the scalability of the solution?
We are working on the same technology in our company. Approximately 40 to 50 people on our team use Microsoft Azure Logic Apps.
How are customer service and support?
The solution's customer support depends on the type of partner you are. If you are a gold partner, they will reply immediately. However, if you have a lower level of collaboration with Microsoft, they will take some time. The technical support team does fix issues, but they take time.
How was the initial setup?
The initial setup of the solution would be a bit difficult if you are using CI/CD. CI/CD, container integration, and container deployment are one-time processes. Setting them up once makes the rest of the deployment easier. If you don't do it initially, you have to copy and paste, which will take time. I suggest you invest time in creating a CI/CD to avoid the later dependencies or consequences of not using CI/CD.
What other advice do I have?
You will be charged too much if you are unaware of the solution's cost. Initially, when I was doing my development and POCs, one day, I forgot to close the connection or the artifact I created. The next morning, I learned that INR 40,000 had been deducted from my credit card.
Some companies use the solution for monetary benefits. Other companies upgrade their technology to compete with other technologies. In my current organization, everything is working fine, but they must also upgrade their technology. They were not saving money with the tool but had to upgrade themselves in technology.
You should be aware of the solution's configuration. You don't have to write any code, even for your basic work needs. However, you do have to configure some things and be aware of the triggers and actions. There is also a lot of help available on Google and YouTube to do it.
We have to write the code in such a manner that the next person who is using it or visiting that particular code should be aware. If you don't write properly what type of work you are doing inside a particular code, it'll be very difficult to identify what you have done. If I pick one particular action, the action should be very clear about what I'm doing in that action.
Otherwise, it will be very messy. If you use the default naming structure, it will be like one, two, or three variables. If you do not write the proper name of that variable, it'll be very difficult to identify what type of work you were doing inside that scope, function, or action.
Overall, I rate the solution a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Integration Architect at Visma
The solution provides a high return on investment, but the documentation and the visual tool are quite old
Pros and Cons
- "The tool’s biggest benefit is the access we have to other Azure products."
- "The visual tool that is used to build integration is quite old."
What is our primary use case?
We use the product for internal data transfers. It has replaced Data Factory in our organization because of the complexity of the data transfers.
What is most valuable?
The tool’s biggest benefit is the access we have to other Azure products. We can use all the Azure services directly. I like the product. It is the best choice for use cases involving Azure products.
What needs improvement?
The visual tool that is used to build integration is quite old. It’s really hard to see all the different models at the same time. It must be modernized, and better support must be provided for the visual tool. The tool must provide support for OpenAPI. We create connectors out of some OpenAPI documentation, but they are really old versions.
For how long have I used the solution?
I have been using the solution for three years.
What do I think about the stability of the solution?
The solution is stable. It is as stable as Azure.
What do I think about the scalability of the solution?
The tool is not easily scalable. If we want to run it on a dedicated server, it requires an extra server or virtual machine in the background, which is costly. Two people in our company are using the tool. We rarely need to maintain the solution. We conduct maintenance procedures once every three months.
How are customer service and support?
The technical support could be better. The documentation is not optimum. The documentation training and tutorials are minimal and quite old.
How was the initial setup?
The initial setup took some time. We had to create all the resources in Azure. It was done manually three years ago. We took around one and a half days to set everything up. The solution is cloud-based.
What was our ROI?
The ROI is really high. Having all the different Azure services integrated directly into the tool is handy.
What's my experience with pricing, setup cost, and licensing?
The product is quite cheap. However, when the use cases get bigger, it gets more costly. We would need to have our own server in the background at some point, which would be very costly. It’s cheap if the use cases are low.
What other advice do I have?
If someone has really good use cases in Azure, they should use Logic Apps to transfer data. Overall, I rate the tool a seven out of ten.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
DevOps Specialist at a manufacturing company with 5,001-10,000 employees
Has an initial setup phase that is simple to manage for users
Pros and Cons
- "It is a very stable solution."
- "Microsoft Azure Logic Apps is good for certain types of workloads, but it doesn't offer many customization options."
What is our primary use case?
I use the solution in my company for some of our internal projects. We have some workflows defined for which we felt Microsoft Azure Logic Apps would be the best suited because it requires an approval process. Once the approval is given, some keys are given to the users, and those are temporary keys, after which Microsoft Azure Logic Apps makes sure that after a certain period of time, maybe a few days, those keys are removed from the system.
What is most valuable?
The most valuable feature of the solution is the entire workflow that we get. We can keep it in suspended motion. We can restart it, resume Microsoft Azure Logic Apps again, and build it easily. There are multiple instances in which the same Microsoft Azure Logic Apps can run.
What needs improvement?
Microsoft Azure Logic Apps is good for certain types of workloads, but it doesn't offer many customization options. Considering the current features of the tool, one area I could think of is probably a spot where you can run some kind of script, a task that will just run a script since if it is provided in the tool, one can do much more than what one does currently.
In the future, I would like the product to provide a particular task for running scripts.
For how long have I used the solution?
I have been using Microsoft Azure Logic Apps for four years. I am an end-user of the tool.
What do I think about the stability of the solution?
It is a very stable solution. Stability-wise, I rate the solution a ten out of ten.
What do I think about the scalability of the solution?
My company hasn't really tried out the scalability part associated with the product.
The product can be recommended for businesses depending on their use cases and the company's size. If it fits your use case, you can use it. If it doesn't, it doesn't matter whether it's the company's smaller, medium, or large.
How are customer service and support?
I don't remember contacting the solution's technical support team.
How was the initial setup?
The product's initial setup phase is simple.
The solution is deployed on the cloud-based model.
What's my experience with pricing, setup cost, and licensing?
Microsoft Azure Logic Apps is a little bit expensive, and that is why you use it only for certain types of scenarios.
What other advice do I have?
My company did not test the integration capabilities of the product since we did not have to deal with such use cases.
I haven't used any AI feature with Microsoft Azure Logic Apps.
I can recommend the product to others.
I rate the product an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Jul 18, 2024
Flag as inappropriateMonitoring Architect at Az IdomSoft Informatikai Zrt
Cloud agnostic user-friendly platform streamlining monitoring integration
Pros and Cons
- "Its notable advantage is its user-friendly UI, which allows easy testing."
- "The OpenAI components in Logic Apps could be more understandable."
What is our primary use case?
I am a monitoring engineer and primarily use Logic Apps as part of the monitoring integration project. It is leveraged for orchestrating different tasks and recognizing Azure Monitor alerts to build data pipelines.
How has it helped my organization?
Microsoft Azure Logic Apps has saved us a significant amount of time and is straightforward to use due to its excellent documentation.
What is most valuable?
Its notable advantage is its user-friendly UI, which allows easy testing. It is cloud-agnostic and aids data engineers by facilitating the creation of data pipelines, including AI-related ones. The built-in connector feature is also valuable, enabling integration with services like Teams and email notifications.
What needs improvement?
The OpenAI components in Logic Apps could be more understandable, especially in training data or handling Azure Monitor alerts more simplistically, enhancing interpretability.
For how long have I used the solution?
I have been using Logic Apps for one year.
What do I think about the stability of the solution?
Logic Apps is stable and reliable.
What do I think about the scalability of the solution?
Logic Apps is easily scalable due to its use of the application service's auto-scaling capabilities.
How are customer service and support?
I haven't had direct contact with Microsoft customer support as another colleague manages our support interactions.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
Before Logic Apps, I worked with other cloud services like AWS and Azure Cloud for monitoring purposes.
How was the initial setup?
The installation of Logic Apps is straightforward and easy, requiring minimum personnel effort.
What about the implementation team?
Just one person is sufficient to handle the installation of Logic Apps.
What was our ROI?
Logic Apps offers around 30% savings in terms of cost and time, enhancing development flexibility.
What's my experience with pricing, setup cost, and licensing?
Logic Apps is free to use, though there may be costs associated with additional data storage or overuse of emails, which could require additional services.
Which other solutions did I evaluate?
Previously, I worked with OpenShift in an on-premises environment and Azure Cloud services.
What other advice do I have?
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Oct 21, 2024
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Updated: February 2025
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