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HR Manager at PPB
Real User
Top 10
Aug 1, 2025
Use advanced data preparation features in analytics projects
Pros and Cons
  • "The Power Query feature in Microsoft Power BI helps me with the extract, transformation, and load of data; I'm actually doing the majority of the data prep inside that part of the tool."
  • "Microsoft Power BI can be quite slow when working with data sources that aren't from a data warehouse or a more robust source or data artifact."

What is our primary use case?

I use Microsoft Power BI to build dashboards and reports for people analytics. This includes headcount, attrition, service delivery, and data quality. All the reports my team and I produce are specifically for the HR or people functions.

What is most valuable?

I'm very focused on the ETL part of Microsoft Power BI. I particularly enjoy the Power Query functions and functionalities associated with that. In the organizations where I've worked with Microsoft Power BI, we never had an external data source. Most of the time we are working with data exports from various systems. I think Power Query within Microsoft Power BI is one of the more powerful features that I'm using.

The Power Query feature in Microsoft Power BI helps me with the extract, transformation, and load of data. I'm actually doing the majority of the data prep inside that part of the tool.

I appreciate the real-time data processing capabilities in Microsoft Power BI. We don't use them very often, unless we have a real-time data source. With the infrastructure available to me and the team in the organizations I've worked, we didn't manage to have real-time connections to the human capital management tools. One of the use cases I had was when we were collecting feedback from new joiners. It was a real-time data update because we connected Microsoft Forms, which was the source of data, to a real-time dashboard that we created in Microsoft Power BI. Each time someone submitted new feedback for their onboarding survey, the data would flow automatically without requiring manual intervention. This isn't the typical situation. More integrations for human capital management tools would be great, though it depends significantly on the organization.

What needs improvement?

Microsoft Power BI can be quite slow when working with data sources that aren't from a data warehouse or a more robust source or data artifact. When working with exports, which we do frequently, the load takes considerable time. This occurs with any BI tool, and it's related to our working methods due to limitations within the area. In HR, we typically use exports because we have numerous data sources.

Ideally, Microsoft Power BI would have a no-code or low-code solution for the data sources to be built by the actual developers or development team. This would eliminate the need to work directly with exports. We would have a middle ground to create a warehouse without all the infrastructure, as building a warehouse within an organization can require substantial resources, both in time and personnel.

For how long have I used the solution?

I have been working with Microsoft Power BI since 2019.

Buyer's Guide
Microsoft Power BI
September 2026
Learn what your peers think about Microsoft Power BI. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
916,582 professionals have used our research since 2012.

What do I think about the stability of the solution?

It has been performing consistently throughout all these years.

What do I think about the scalability of the solution?

Scalability depends significantly on how the report is being set up in Microsoft Power BI. If we had a large number of users, such as hundreds of users for different reports, we would need to have a conversation with tech support to build access groups in Azure.

How are customer service and support?

I am part of a very complex organization, but in my area within the people function, there are just under 100 people working with Microsoft Power BI.

In one of my previous jobs, we contacted Microsoft support, though I struggle to remember the specific reason.

Which solution did I use previously and why did I switch?

For the exact same purpose, I haven't used other solutions, but I have tried working with Tableau. I also have some experience working with Click Sense, though this was only after working with Microsoft Power BI.

How was the initial setup?

It is very easy to set up Microsoft Power BI, and I have become very accustomed to it over many years.

What about the implementation team?

The implementation process doesn't require much effort. It involves requesting tech support to allow the installation of Microsoft Power BI, approving the installation, and providing licenses to each team member. The entire process takes one day maximum.

What's my experience with pricing, setup cost, and licensing?

From my perspective, Microsoft Power BI works quite easily. I have also worked with Tableau, which is considerably more difficult. For example, we recently encountered issues while trying to migrate our Microsoft Power BI reports into Tableau. With Tableau, it's very difficult to work with sources stored on SharePoint, though this might be an organizational limitation. Microsoft Power BI works more seamlessly with SharePoint because it's the same Microsoft environment.

What other advice do I have?

We're using the organizational setup for Microsoft Power BI. We use Microsoft Power BI service online, but it's just the organizational service. We never use anything to publish reports publicly.

I am aware of Copilot in Microsoft Power BI, though it's disabled for us and I haven't explored it extensively.

Microsoft Power BI is pretty self-explanatory and becomes more complex as you try to solve challenges and business requests. Most of the time, there is a workaround available. There are many resources available to help you get started, and you don't necessarily need to invest heavily in courses or certifications.

I rate Microsoft Power BI 10 out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
project manager at psa bdp
Real User
Top 20
Aug 1, 2025
Process mapping adds valuable time-saving benefits and provides dynamic integration
Pros and Cons
  • "Before Microsoft Power BI, we used Qlik and Cognos. When comparing these solutions, Microsoft Power BI is significantly better."
  • "Regarding real-time analytics features in Microsoft Power BI, I don't find them particularly useful. I use process mapping, but from my point of view, there are not enough analytical tools."

What is our primary use case?

In terms of my relationship with Microsoft Power BI, I am a user. For deployment in my organization, I don't know the details because I'm an end-user.

What is most valuable?

One of the most valuable features of Microsoft Power BI is process mapping, although I don't know the exact name by heart.

I have seen some measurable benefits from Microsoft Power BI. I cannot quantify it, but it's definitely time-saving. There are non-tangible benefits such as its superior design compared to Qlik.

What needs improvement?

Regarding the data integration capabilities of Microsoft Power BI, I have no issues with these but I feel they can be faster, better, and more intuitive. It's generally acceptable.

Microsoft Power BI is integrated into SharePoint, which is very good, but I don't think there can be much improvement done. It's dynamic, and I'm satisfied with this aspect.

Regarding real-time analytics features in Microsoft Power BI, I don't find them particularly useful. I use process mapping, but from my point of view, there are not enough analytical tools.

For how long have I used the solution?

My experience with Microsoft Power BI spans approximately two to three years.

What was my experience with deployment of the solution?

The initial setup of Microsoft Power BI was easy and not problematic.

What do I think about the stability of the solution?

Microsoft Power BI is a stable solution, and there are no issues with stability.

What do I think about the scalability of the solution?

The scalability of Microsoft Power BI is good, and because we use it embedded in PowerPoint as I think it is scalable.

How are customer service and support?

I would rate my experience with technical support of Microsoft Power BI as zero because I haven't had the opportunity to contact technical support. Whatever I accomplished, I did myself or through reading instructions on the internet. Technical support is not available to me.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

Before Microsoft Power BI, we used Qlik and Cognos. When comparing these solutions, Microsoft Power BI is significantly better.

How was the initial setup?

The initial setup of Microsoft Power BI was easy and not problematic.

What about the implementation team?

The deployment of Microsoft Power BI was definitely done in-house by our organization.

What was our ROI?

I have seen some measurable benefits from Microsoft Power BI. While I cannot quantify it precisely, it is definitely time-saving. There are non-tangible benefits such as its superior design compared to Qlik.

Which other solutions did I evaluate?

Before Microsoft Power BI, we used Qlik and Cognos. When comparing these solutions, Microsoft Power BI is significantly better.

What other advice do I have?

In my organization's small branch, approximately 10 people use Microsoft Power BI, but I don't know the total number across the organization.

I haven't used Microsoft Power BI for AI-driven projects, but we are planning to incorporate it with machine learning and AI now.

I don't have specific advice for people considering Microsoft Power BI because every organization has different needs and expectations.

On a scale of 1-10, I rate Microsoft Power BI a 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Microsoft Power BI
September 2026
Learn what your peers think about Microsoft Power BI. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
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Business Development Director at a tech consulting company with 201-500 employees
Real User
Top 10
Apr 29, 2025
User experience and cloud features provide a strong value proposition
Pros and Cons
  • "The most valuable feature of Microsoft Power BI is the user experience."
  • "I face performance issues with Microsoft Power BI, which are unsolvable. There is a lack of features between the on-premises and cloud version, which poses a challenge for me."

What is our primary use case?

The primary use case for Microsoft Power BI is mainly for operational reports. I primarily use it for these types of reports.

What is most valuable?

The most valuable feature of Microsoft Power BI is the user experience. Additionally, the features that Power BI provides in the cloud present a strong value proposition for me.

What needs improvement?

I face performance issues with Microsoft Power BI, which are unsolvable. There is a lack of features between the on-premises and cloud version, which poses a challenge for me. Real-time capabilities are also limited, especially on the on-premises version.

For how long have I used the solution?

I have been working with Microsoft Power BI for ten years.

What do I think about the stability of the solution?

The stability of Microsoft Power BI depends on the data size. It is very stable for small data, but with big data, there are performance challenges. For example, calling a report with one hundred thousand rows leads to performance issues, necessitating memory injection, which is a long process.

What do I think about the scalability of the solution?

I would rate the scalability with Microsoft Azure as a ten.

How are customer service and support?

I think the support is good because there is also a community available. If any issue arises with Microsoft Power BI, it is easy for me to find a solution. I would rate it a ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup process is very simple.

What's my experience with pricing, setup cost, and licensing?

The pricing for Microsoft Power BI is low, which is a good selling point.

What other advice do I have?

The only limitation is the customer size. For smaller to medium-sized clients, I recommend Microsoft Power BI. However, for enterprise-level clients, it is better to recommend non-Microsoft Power BI technology due to the need for robust support as a system integrator. Overall, I would rate Microsoft Power BI an eight.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Shrikrishna Kashid - PeerSpot reviewer
Senior Technical Service Engineer Expert at a tech vendor with 10,001+ employees
MSP
Top 5
Aug 1, 2025
Efficient integration with ecosystem enhances workflow creation
Pros and Cons
  • "Microsoft Power BI is used extensively throughout the organization."

    What is our primary use case?

    There are multiple workflows used in SharePoint and Salesforce. In ServiceNow, workflows are generated for each of the corporate functions such as HR, finance, ORM and others.

    What is most valuable?

    Microsoft Power BI is used extensively throughout the organization.

    We are seeking agentic AI or analyzing AI which can help automatically analyze requirements and create workflows. Currently, we are creating these manually and must be involved in end-to-end testing. This involves two major parameters. To reduce the need for highly skilled personnel, we can engage someone who is just familiar and has a basic understanding of Microsoft Power BI, while AI can handle the major tasks through either agent AI or requirement analysis.

    For example, as a lead, I can produce requirements that can be fed to the AI, which can then generate the workflow. It may also recommend how testing should be conducted, and test cases can be automatically generated by the agentic AI.

    For how long have I used the solution?

    I have been using the solution for a couple of years. I serve as a lead for assessing tools, and whatever tool is being assessed is given to our team to use in their daily work.

    What was my experience with deployment of the solution?

    This is a separate solution which we have implemented for some of our use cases that require the partition approach. On-demand basis operations can be performed without subscribing to the entire platform. We have subscribed to specific features of the platform and are paying for only those features.

    What do I think about the stability of the solution?

    The system operates in real-time.

    What do I think about the scalability of the solution?

    We have not experienced any scalability issues. They are quite supportive with an online community and service desk available. If someone encounters any problems, we utilize these resources.

    How are customer service and support?

    They are quite supportive with an online community and service desk available. If someone encounters any problems, we utilize these resources.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We previously used a different solution called UForge.

    How was the initial setup?

    The initial setup was completed with this German product.

    What about the implementation team?

    The organization maintains a platinum partnership which provides certain discounts and other benefits from this partnership.

    What was our ROI?

    The return on investment rating is eight out of ten.

    What's my experience with pricing, setup cost, and licensing?

    There are associated setup costs.

    Which other solutions did I evaluate?

    There are multiple alternative solutions, particularly in SharePoint and Salesforce.

    What other advice do I have?

    This is a separate solution which we have implemented for some of our use cases that require the partition approach. On-demand basis operations can be performed without subscribing to the entire platform. We have subscribed to specific features of the platform and are paying for only those features.

    We are a platinum partner with Microsoft, so the tools automatically become part of our ecosystem. This follows the usual process of Microsoft.

    On a scale of 1-10, I rate this solution an 8.

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Disclosure: My company has a business relationship with this vendor other than being a customer. partner
    PeerSpot user
    Database Administrator at Gap
    Real User
    Sep 15, 2024
    Integrates with different data sources and handle large data sets
    Pros and Cons
    • "One of the key benefits of Power BI is how easy it is to develop reports."
    • "We identified a couple of issues in the reports. Some reports took too long to load, particularly at the end of our data refresh."

    How has it helped my organization?

    We have created the reports and are continuing to work on them. We are deploying them to the proxy, and the users are utilizing them for various business processes.

    I work in Tableau or Tableau and Power BI. It can handle large data sets. You can just get the raw data. When it comes to Power BI, if you have to get the raw data and want to refresh it, the refresh at a point in time would degrade performance.

    What is most valuable?

    One of the key benefits of Power BI is how easy it is to develop reports. Even non-technical users can easily download the report and learn to include slicers and data filters once provided with a template. The platform is very user-friendly. Another advantage of Power BI is that if the report developer encounters any issues, they can quickly find solutions through Microsoft’s help resources. You can get your assistance by visiting the Microsoft support site or posting queries. This makes developing and delivering reports much easier. Microsoft Power BI provides much support and flexibility, making it a great tool for report generation.

    It can integrate with different data sources. You can connect seamlessly to Databricks, SQL Data Warehouse, third-party sites, and multiple other sources.

    What needs improvement?

    We identified a couple of issues in the reports. Some reports took too long to load, particularly at the end of our data refresh. To address this, we optimized the data model using multiple tables, improving performance. Now, all reports are refreshing properly using DBP, and we’ve implemented these improvements in Power BI.

    For how long have I used the solution?

    I have been using Microsoft Power BI for two years.

    What do I think about the stability of the solution?


    What do I think about the scalability of the solution?

    The availability of Power BI is excellent. Once a user is set up, they can easily access and work with the Power BI files from the repository. There are also various modes for adding features, allowing users to combine data in different ways to make informed business decisions. 

    Based on business discussions, there are 25 to 100 business users. The users work with templates, and we collect UAT feedback from them.

    How was the initial setup?

    The initial setup was straightforward. Based on the current requirements, I've been able to develop the reports independently. It's easy to use and allows for faster reporting.

    Once we generate the reports, we schedule and publish them on the website and then share the process with the users.

    We're able to refresh the Power BI reports and create data models to support the business at this stage.

    What other advice do I have?

    I'm working with a company that manages detailed sales data for the clothing industry. We're tracking orders, brands, seasons, and which facility handled the order, along with audits. We're focusing on metrics like fabric consumption and fiber content for reporting. 

    We can develop reports in Power BI, including RxTx reports. Many of the business teams are also using Power BI. For support, we use Slack to manage tickets and TableLab for some tasks. Power BI offers a trial version, and you can get a pro license at a relatively low cost, with users having access to AV accounts. The main advantages are that it’s easy to use and more affordable compared to other reporting tools.

    Overall, I rate the solution an eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Programmer Analyst at Cognizant
    Real User
    Top 10
    Aug 1, 2025
    Interactivity and seamless transitions enhance decision-making and user experience
    Pros and Cons
    • "With AI in Microsoft Power BI, when we ingest the data and use the GenAI tools at our disposal, AI helps automate the process and represent the visualizations to our customers and clients."

      What is our primary use case?

      Microsoft Power BI is a business intelligence tool, and we take the data which was preprocessed, refined, cleaned, transformed, and loaded so that it can be used by Microsoft Power BI to get insights from it.

      We represent the data using various visualizations such as bar charts and diagrams. By utilizing these functionalities, we gain better insights about the data. It also provides connectivity through various data sources such as SSIS, SSAS, Azure SQL, Synapse Analytics, and Data Lake, allowing Microsoft Power BI to be used efficiently. Additionally, it plays a major role in ETL tasks as well.

      The interactive elements in Microsoft Power BI enable us to perform drill-up, drill-down operations, and drill-throughs, and the various types of visualizations, including charts, graphs, maps, matrices, tables, and slices, make it highly adaptable for different case scenarios. The measures help us carry out aggregations and calculations to provide the necessary business insights, such as representing total sales or tracking growth year by year.

      For business use cases, real-time data from Microsoft Power BI could be very impactful. With AI in Microsoft Power BI, when we ingest the data and use the GenAI tools at our disposal, AI helps automate the process and represent the visualizations to our customers and clients. For instance, if we want to analyze the growth pattern in the last quarter, the tools can assess the visualization presented and provide us with specific responses.

      What is most valuable?

      The interactive elements in Microsoft Power BI enable us to perform drill-up, drill-down operations, and drill-throughs, and the various types of visualizations, including charts, graphs, maps, matrices, tables, and slices, make it highly adaptable for different case scenarios.

      The measures help us carry out aggregations and calculations to provide the necessary business insights, such as representing total sales or tracking growth year by year.

      With AI in Microsoft Power BI, when we ingest the data and use the GenAI tools at our disposal, AI helps automate the process and represent the visualizations to our customers and clients. For instance, if we want to analyze the growth pattern in the last quarter, the tools can assess the visualization presented and provide us with specific responses.

      The low-code, no-code feature in Microsoft Power BI is quite beneficial for business analysts and related associates to work better with it and create meaningful and valuable insights.

      What needs improvement?

      The low-code, no-code feature in Microsoft Power BI could be enhanced for business analysts and related associates to work better with it and create meaningful and valuable insights.

      If changes are made in the data lake or Synapse and analytics, a useful feature would be for Microsoft Power BI to sense these updates and apply them automatically.

      For how long have I used the solution?

      I have been working with Microsoft Power BI for around one year.

      What was my experience with deployment of the solution?

      I haven't faced any issues while working with Microsoft Power BI. Every time I log into Microsoft Power BI, it works seamlessly without crashes or performance issues, providing a good overall experience.

      What do I think about the stability of the solution?

      I haven't faced any issues while working with Microsoft Power BI. Every time I log into Microsoft Power BI, it works seamlessly without crashes or performance issues, providing a good overall experience.

      How are customer service and support?

      Reaching out to technical support regarding Microsoft Power BI is very rare; mostly, our work can be carried out efficiently without needing assistance. I would rate Microsoft technical support an eight on a scale of one to ten.

      How would you rate customer service and support?

      Positive

      How was the initial setup?

      The initial setup of Microsoft Power BI was managed by another team that set up the VDI, so I didn't encounter challenges during its introduction.

      What about the implementation team?

      The initial setup of Microsoft Power BI was managed by another team that set up the VDI, so I didn't encounter challenges during its introduction.

      What's my experience with pricing, setup cost, and licensing?

      The pricing of Microsoft Power BI is affordable compared to Tableau, making it accessible, especially with a wide Microsoft community and strong enterprise support.

      Which other solutions did I evaluate?

      I have an understanding of Tableau in addition to Microsoft Power BI. Some UI features highlight the differences between Microsoft Power BI and Tableau. The pricing of Microsoft Power BI is affordable compared to Tableau, making it accessible, especially with a wide Microsoft community and strong enterprise support.

      What other advice do I have?

      I am currently working in the field of data engineering, utilizing tools such as PySpark, PySpark SQL, Python, integration services through SQL Server, and analytical services.

      Since the work has been done on migration, I also possess knowledge about AWS and Azure.

      I work with Python and have experience with both PyCharm and Visual Studio IDEs.

      Reaching out to technical support regarding Microsoft Power BI is very rare as most of our work can be carried out efficiently without needing assistance.

      Based on my experience, I would rate Microsoft Power BI a 9 out of 10.

      Which deployment model are you using for this solution?

      Public Cloud

      If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

      Microsoft Azure
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Cloud Security & Governance at a financial services firm with 10,001+ employees
      Real User
      Top 5Leaderboard
      Apr 7, 2024
      Provides interactive dashboard, visualization templates and on-the-fly filtering capability
      Pros and Cons
      • "Power BI, once made available, can connect to various data sources, irrespective of the application, whether it be HR or business applications. The bank has many applications, but all eventually need to generate reports for tracking, distribution, or problem-finding based on analysis. Power BI was made available as part of the productivity suite to all businesses, which can connect to their applications and provide the reports and analysis they require."
      • "From a scalability and performance perspective and based on my understanding and feedback from end users, there's room for improvement in data processing, scaling up, and leveraging the cloud. That could be an enhancement area for me to look into."

      What is our primary use case?

      My work is more about providing security solutions for about three years, making this service available to end users.   

      My scope of work involves making the Power BI solution available as a general product to end users, ensuring that relevant security solutions are enabled from an identity perspective, licensing perspective, and from data loss prevention (DLP) and data protection perspective.

      I work for a bank, so we are a customer of these services. We serve internal customers by making these solutions available.

      Power BI can connect to various data sources. Depending on the business users, some may be using it along with their Excel sheets. The data source could be just the Excel sheet or a comma-separated values (CSV) file, where they receive data in that format from whichever application it is, and then they feed it into Power BI. 

      Based on the business, they would have created analytic reports, and they are able to produce insightful analytic reports on the fly, based on management, end user, or stakeholder requirements. 

      Users connect to the data source, which could be coming from SQL, Excel sheets, their own applications like SaaS applications, internal HR solutions, the intranet, etc. Different business users use it for different purposes to make Power BI connect to the data source and generate the required reports.

      How has it helped my organization?

      For our bank itself, there are various tools used by different business users. Some people use MicroStrategy; some use Cognos or its next product. We wanted to have one common tool that any business user can use for analytics. 

      Power BI, once made available, can connect to various data sources, irrespective of the application, whether it be HR or business applications. The bank has many applications, but all eventually need to generate reports for tracking, distribution, or problem-finding based on analysis. Power BI was made available as part of the productivity suite to all businesses, which can connect to their applications and provide the reports and analysis they require. 

      So, it's more of a strategic tool for the bank to consolidate different siloed business analytic tools with Power BI, serving everyone in the business regardless of what applications they use; they can use Power BI to generate reports.

      Power BI also offers mobile app benefits for data access and analysis. The mobile app is available but only in read mode. We are a bank, so there are specific data protection capabilities required to make this available for use on mobile. However, it is already part of the BI suite, and it is easy for us to roll out using Intune. 

      Intune is another product we use to manage applications on mobile devices. It can protect data in case someone tries to copy it out. While Power BI has a mobility function, the bank has to ensure that the right protection technology is available. Microsoft Intune integrates very well, allowing us to apply protection policies, but at this point in time, it has not been rolled out.

      What is most valuable?

      In Power BI, there are two types of users: power users and light users. For those who don't have heavy use, we allow them to use the web version, which is quite light. They don't need to do much—they can click, and there are templates available that allow them to quickly connect to the data source. 

      Even novice users can make use of it, and then they can apply the company-wide protection policies available. For example, we use other Microsoft suites, like Azure Information Protection, etc. So, it integrates well with our Microsoft suite. That's one feature that is quite useful for all users, and their learning curve is very less. It's about the integrated productivity suites.

      One of the things Power BI offers is, once connected, it provides tools for cleaning the data, shaping it for analysis, or transforming the data. For example, a user wants to load a comma-separated values (CSV) file and filter some of the data, focusing probably on creating reports based on two columns. It offers on-the-fly filtering capability, allowing them to clean by just removing unnecessary parts and focusing on the areas the user intends to create reports on. 

      Then, if they want to perform calculations based on only those two columns or say they want to find all the customers who have contributed revenue of more than two million and have been with us for three years, these kinds of ad hoc reports can be quickly analyzed. This is for a novice user. 

      For an advanced user who needs to build relationships between data, that kind of modeling is available; they can take two different data sources, extract, and manipulate relationships between these different Excel sheets or data sources, and then match and append the data. It provides that transformation capability. Other tools also provide this, but because it is well integrated, and for those who are familiar with Microsoft Excel, it feels very familiar.

      Some of the features are interactive as well. The dashboards are quite interactive, providing visualization templates quickly. Of course, there are plenty of other tools, but Power BI helps to integrate with our internal productivity tools. People are familiar with it, and it offers all the essential capabilities other tools provide in terms of data cleaning, transformation, or data modeling.

      What needs improvement?

      So, comparing Power BI to MicroStrategy, for example, some other tools are quite robust in terms of data analytics. 

      From a scalability and performance perspective and based on my understanding and feedback from end users, there's room for improvement in data processing, scaling up, and leveraging the cloud. That could be an enhancement area for me to look into.

      For how long have I used the solution?

      I have been working with it for three years. 

      What do I think about the stability of the solution?

      I would rate the stability an eight out of ten. It is pretty stable. 

      Personally, I use it every week because I need to generate reports for my team. Given the size of our bank, it is being used every day by various departments.

      What do I think about the scalability of the solution?


      How are customer service and support?

      Microsoft is responsive.

      How would you rate customer service and support?

      Positive

      Which solution did I use previously and why did I switch?

      We used different solutions, ranging from Excel to Microstrategy to various other business automation tools.

      Power BI became part of our toolkit after we moved to Microsoft Office 365. It fits the requirements of 70% to 80% of the people in the bank, making it a strategic tool. If there are special needs, individuals might choose other tools, but overall, it is available for all users.

      So, the bank has an Office 365 contract with Microsoft, which includes various services like SharePoint, Teams, and OneDrive. It is used as a productivity solution in the bank. In doing so, we also need to mitigate risks, such as malicious attachments, links, and files attempting to steal credentials.

      Microsoft Defender for Office 365 helps the bank mitigate these risks. It performs real-time scanning and uses machine-learning algorithms to help us detect and block threats. So, we use it as part of our Office 365 to mitigate risk against our productivity suite of applications.

      There are three Defender products.

      • One is Microsoft Defender for Office 365, also known as MDO.
      • The other products under the Defender category are Microsoft Defender for Endpoint and Microsoft Defender for Identity.

      So, there are three products: MDO, which is used for Office 365; Microsoft Defender for Endpoint, which is used as an endpoint solution on desktops; and Microsoft Defender for Identity, which is a sensor used in our identity management. The one we mainly use is MDO.

      Power BI has good integration capabilities with Microsoft suite products and backend products like SQL and SharePoint, both on-premise and online, as well as other internal applications using databases like SQL or Oracle.

      How was the initial setup?

      The Power BI on the cloud is very easy. Just turn on the license, but there is some administrative work to be done. 

      On a scale from one to ten, rolling out Power BI is probably an eight out of ten, compared to other products, which can be very complicated. However, there's the question of whether it can handle large datasets as well as other tools or provide advanced analytics on par with tools like MicroStrategy. That's what I understand from our end users who deal with huge amounts of data. 

      There are areas like statistical modeling or forecasting where other tools might be slightly better. But those use specialized tools compared to Power BI. 

      Otherwise, in terms of integration, it's quite easy. Mobility is easy. From an administrative perspective, setting up is very easy because it's just part of Office 365, and we can package and roll it out as a desktop tool as well.

      The Power BI license is available on the cloud, so those who have licenses can use it there. It is also available as a desktop client app for those wanting to do more robust reports. It is packaged as part of a desktop product and pushed as a desktop point.

      What about the implementation team?

      Our business units consume it directly from us at the whole bank level; we make it available. If a department needs specialization, they may get consultants or hire people specialized in Power BI, depending on their requirements. They might put in more effort or recruit manpower to bring in the expertise needed by the bank. 

      If a team is already well-versed with business analytics professionals, it's straightforward. However, for a team like us, we might send one or two people for a week's training with Microsoft or another provider. It's not a complicated product for small-scale use. For handling large databases, specialized recruitment may be necessary to manage the workload effectively.

      Deployment is very efficient. We have a standard packaging team. As part of the desktop image, when people request, it is pushed through Microsoft SCCM. Packaging takes some time, which is standard across all products. 

      When people request, it's automatically pushed. So it's all automated for us. From an end-user perspective, it's very transparent, auto-provisioned on demand.

      What's my experience with pricing, setup cost, and licensing?

      It's cheap compared to other solutions.

      What other advice do I have?

      I would recommend using this solution. Within the bank, we mandate the use of Power BI first. If it can't meet specific requirements, then departments might look for other solutions. 

      Outside the company, I would say it's value for money, especially for those with a lot of SQL databases or .NET applications. It's a product worth considering for its value.

      Which deployment model are you using for this solution?

      Public Cloud
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Responsable du département Projets et Applications at CHD Vendée
      Real User
      Top 20
      Jan 10, 2025
      Straightforward report development and publishing that's easy to use
      Pros and Cons
      • "The solution makes it easy for me to develop reports and publish them."
      • "I have found that some issues exist, indicating room for improvement in scalability."
      • "I have observed issues regarding stability."

      What is our primary use case?

      I use this solution for activity reporting.

      What is most valuable?

      The solution makes it easy for me to develop reports and publish them. Additionally, it effectively supports communication or data diffusion.

      For how long have I used the solution?

      I have used the solution for five years.

      What do I think about the stability of the solution?

      I have observed issues regarding stability.

      What do I think about the scalability of the solution?

      I have found that some issues exist, indicating room for improvement in scalability.

      How are customer service and support?

      I rate the customer service a seven out of ten.

      How would you rate customer service and support?

      Neutral

      How was the initial setup?

      The initial setup was easy.

      What about the implementation team?

      The implementation required only one team.

      What was our ROI?

      I have seen some cost savings, however, overall, I have not experienced a return on investment.

      What's my experience with pricing, setup cost, and licensing?

      I found the setup cost to be expensive, and rate it at seven out of ten also.

      Which other solutions did I evaluate?

      SAP Business Object is considered an alternative.

      What other advice do I have?

      Overall, I rate the product an eight out of ten.

      If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

      Other
      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Samuel Njenga - PeerSpot reviewer
      Relationship Manager at a financial services firm with 5,001-10,000 employees
      Real User
      Top 10
      Jul 24, 2024
      Role-level security, user-friendly real-time refresh and
      Pros and Cons
      • "Real-time refresh is quite interesting and user-friendly, provided you have access to a gateway. It works well."
      • "Although there are many visualizations, most of them are paid separately because they have been developed by private developers. The visualizations that come off the shelf are quite few."

      What is most valuable?

      Dataverse is quite mature in terms of visualization. There are many interesting features for Power BI, such as role-level security, which allows you to control who sees what based on their roles. This is a cool feature, as you can separate reports depending on user departments or roles.

      Real-time refresh is quite interesting and user-friendly, provided you have access to a gateway. It works well.

      We have integrated it into the data warehouse.

      It's not AI-driven. Although it has Copilot, which is in test mode, so it's not fully used.

      What needs improvement?

      Although there are many visualizations, most of them are paid separately because they have been developed by private developers. The visualizations that come off the shelf are quite few. 

      You won't have very many common visualizations; you will have to download them from private developers, which come with their own limitations, or you have to pay.

      For how long have I used the solution?

      I have been using it for more than three years. 

      What do I think about the stability of the solution?

      Stability is quite high. I haven't had any outages, so stability is also good. Maybe an eight or a nine.

      What do I think about the scalability of the solution?

      I haven't had any issues with scalability. 

      We are quite a big organization, and many of us use it without any issues. So far, I haven't had any hitches. I'll give it an eight out of ten. I haven't had an opportunity to use it in a very large organization, but for the number of users we have, it's been used without any issue.

      If it's someone consuming the reporting, that could be over a thousand. But the people actually creating those reports are much fewer.

      I personally use it daily. 

      How are customer service and support?

      As a user, I haven't had any reason to contact them.

      Which solution did I use previously and why did I switch?

      I have also used Tableau, but not to a very great extent. I have also used Oracle BI.

      Power BI is more user-friendly and practical because it can democratize data. Anyone can use it, compared to other solutions that you might not be able to use unless you're in IT.

      How was the initial setup?

      I would rate my experience with the initial setup a ten out of ten, with one being difficult and ten being easy. It is very easy and straightforward. 

      We use it on the cloud, on 365.

      What was our ROI?

      It's saving a lot of time. You can submit some of the processing, so you spend less time on it.

      What's my experience with pricing, setup cost, and licensing?

      The licensing can be complicated because there are so many options. Maybe they can make it a bit simpler to understand.

      What other advice do I have?

      It's one of the solutions I've used and been happy with.

      Overall, I would rate it a nine out of ten. I would recommend it. 

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Ammar Rajab - PeerSpot reviewer
      Senior Data Analyst at NeoMedia Technologies Inc
      Real User
      Aug 1, 2024
      Crunch the data faster, good speed of building a visual and the transformation feature
      Pros and Cons
      • "Power BI's integration with other tools is very good."
      • "The real-time data refresh capabilities is one of the things I had issues with"

      What is our primary use case?

      We use it specifically for pure data analysis. 

      What is most valuable?

      I like the speed of building a visual and the transformation feature where you can make changes to the data, and then revert back very fast. These features, where you make transformations and then delete that step when you don't need them, are some of the best.

      Power BI's integration with other tools is very good. With Power BI, if there are other systems on the network, you can easily connect to anything like SQL Server, Oracle, Amazon, Salesforce, SAP...anything you can easily connect. I have not faced difficulties with that.

      What needs improvement?

      The real-time data refresh capabilities is one of the things I had issues with. The refresh sometimes doesn't really work very well because there are two ways of connecting: direct and import. 

      When it's direct, it's refreshed, but then you have limitations. But when you import the data, I feel there is always a limitation in the refresh. It is kind of like a room for improvement for Microsoft Power BI to work more on these real-time data refresh capabilities.

      Microsoft Power BI changes almost every month; make changes regularly. I sometimes even see features that disappear, change, and update. So, I'm not keeping up. They are already doing a lot of changes. They keep updating regularly.

      For how long have I used the solution?

      I have been using it for six to seven years. 

      What do I think about the stability of the solution?

      It's quite stable. Power BI is very stable.

      What do I think about the scalability of the solution?

      It is very scalable. Almost everyone in our company uses it. 

      I personally use it daily. 

      How are customer service and support?

      I don't usually deal with customer service and support. It's our technical team that deals with them, but I don't see them complaining.

      Which solution did I use previously and why did I switch?

      I used Excel. Power BI can crunch the data faster, and you can build a dashboard nicer and faster. Building a visual in Power BI is always easier, quicker, and simpler than Excel. It's Excel on steroids. 

      I used to use Excel pivot tables a lot, but with Power BI, it's faster. It's easier to play with the data. If I want to make a list or put some formulas and stuff, Excel is good. But if I want to visualize the data, crunch it properly, and build measures quickly, Power BI is better.

      How was the initial setup?

      I would rate my experience with the initial setup an eight out of ten, with ten being easy and one being very difficult. 

      It is deployed both on-premises and the cloud. 

      The deployment time varies and depends on the company. Every company is different. Here, internally, we have Microsoft Power BI Cloud, so it's easy. 

      But in the previous company, we did not have Microsoft Cloud. So, to install, we had to install Microsoft Reporting Server and then Power BI internally. That took quite a while. 

      But if you have Microsoft Cloud in your company, that's easy. And it's quicker on the cloud than on-premises.

      What about the implementation team?

      Maybe a third party helped with the deployment. 

      What's my experience with pricing, setup cost, and licensing?

      Downloading Power BI Desktop is free. But when you want to use the cloud, this is where I think it's per user payment. I'm not really very familiar with the licensing because I think they have more than one level. 

      But to use Power BI internally for yourself, it's free. You download it. It's a free application.

      What other advice do I have?

      I would recommend Power BI to other people. Overall, I would rate it an eight out of ten. 

      Disclosure: My company does not have a business relationship with this vendor other than being a customer.
      PeerSpot user
      Buyer's Guide
      Download our free Microsoft Power BI Report and get advice and tips from experienced pros sharing their opinions.
      Updated: September 2026
      Buyer's Guide
      Download our free Microsoft Power BI Report and get advice and tips from experienced pros sharing their opinions.