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Biswajith Gopinathan - PeerSpot reviewer
Data Analytics Specialist at GlaxoSmithKline
Real User
Top 10
Useful for non-engineers and provides helpful insights
Pros and Cons
  • "The most valuable feature is that it's easy to use. It's very useful for non-engineers and it is the ultimate solution for providing information and insights. Power BI is the best visualization tool I have ever worked with."
  • "This solution's performance when handling big data could be improved. Right now, if you're handling big data, the application becomes slow and the performance is very low."

What is our primary use case?

My primary use case of Power BI is to generate dashboards and reports based on past data. Especially for people who aren't engineers, like purely business people, Power BI is helpful because it allows them to analyze and assess their complete business solutions end to end. Power BI provides insights that can help company growth, in terms of revenue and ROI. This solution is cloud-based. 

What is most valuable?

The most valuable feature is that it's easy to use. It's very useful for non-engineers and it is the ultimate solution for providing information and insights. Power BI is the best visualization tool I have ever worked with. 

What needs improvement?

This solution's performance when handling big data could be improved. Right now, if you're handling big data, the application becomes slow and the performance is very low. 

Other than that, their licensing costs could be lowered. Microsoft handles everything. For example, if I want to publish a report order from Powerpay, Microsoft doesn't allow me to do this. It's a complete business, but the licensing is very costly. I don't think Microsoft will change their pricing system, though. 

For how long have I used the solution?

I have been using Power BI for the past five years. 

Buyer's Guide
Microsoft Power BI
April 2025
Learn what your peers think about Microsoft Power BI. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
850,671 professionals have used our research since 2012.

What do I think about the stability of the solution?

Power BI can handle a maximum of one to four gigabytes of data, but the performance becomes very slow if you handle big data. Since this solution is cloud-based, it's always updated to the latest version. 

What do I think about the scalability of the solution?

The development is very easy because it depends on each computer. Power BI is a desktop solution that you install on your computer. Once I complete my development, I publish through the internet, which the external users are using. The number of users doesn't matter. 

How are customer service and support?

There is a Power BI community, which I'm very happy about. They're there for anything and they're very helpful. In the past, Microsoft has helped us with infrastructure problems. 

Which solution did I use previously and why did I switch?

In the past, I worked with other Python data visualization tools like Dash and Panel. Compared to those tools, Power BI is very easy.  

How was the initial setup?

The installation is very straightforward. I did it myself and it took barely ten minutes. 

What about the implementation team?

I implemented this solution myself. 

What's my experience with pricing, setup cost, and licensing?

You don't need a license for the development, but if you want to publish to external users, you need a license. The licensing is very costly, but I think that since the advantages and benefits of Power BI are so high, people are willing to pay. I can't blame them. 

Which other solutions did I evaluate?

Another visualization tool I've heard of is Splunk, which helps to handle and visualize huge amounts of data. In the future, if Power BI is unable to handle this sort of streaming data, I may consider switching to Splunk. When I extract huge amounts of data with Denodo, Power BI becomes very slow—for example, it takes more time for the display to load. Right now, Power BI can handle a maximum of around one to four gigabytes, whereas Splunk can handle very large amounts of data. 

What other advice do I have?

I rate Power BI an eight out of ten. I recommend this solution because it's the best visualization tool I have ever worked with, but the licensing is costly. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Owner at BNS
Real User
Top 20
Reliable with good reporting, easy to setup, can capable of scaling
Pros and Cons
  • "The reports are easy to create."
  • "The orchestration module for refreshing data flows is something that is missing and we have to do it manually."

What is our primary use case?

We are software developers. We generate data using the basic data connectors that Microsoft provides. We just follow the importing and exporting data around, the Azure platform.

We are doing C# development. We use an SQL server, and we use Power BI. Those are the main three technologies, and then it's just Microsoft to put it together.

We use this solution to create business intelligence reports for the executive users of our applications. We are creating standard business applications like ERP and CRM and e-commerce type applications. Then, we extract a sample of the data, build a simple data warehouse, in the Power BI service, and create some BI reports.

What is most valuable?

The data visualisation is very attractive from the user's point of view. Users see their reports and think "Wow - that is amazing". 

However, it is much harder to prepare data for reporting. I would say 95% of your development time is spent gathering, cleaning, and modelling data. However once that is done reporting is easy.

What needs improvement?

The capacity needs improvement. It is limited in its capacity in power.

Some of its features are incredibly difficult to understand. There is a learning curve to do the more sophisticated things. For example, paginated reports are complicated. But in general, Power BI, it's not an end-user tool, however much Microsoft pretended it is. We just treat it is like another tool that we use and we deliver the reports to our clients.

The orchestration module for refreshing data flows is something that is missing and we have to do it manually. It should be one of the admin features of Microsoft BI.

For how long have I used the solution?

I have been working with Microsoft BI for 15 months.

We are using the latest version.

What do I think about the stability of the solution?

It is a reliable solution. 

What do I think about the scalability of the solution?

I haven't tried to scale it, but in theory, I know that is capable. Power BI Premium is easy to scale as long as you have the money.

Inside the business, we only have one user, and outside the business, we have our clients where we have four developers who use this solution.

Our clients are medium-sized companies with 50 to 100 users.

How are customer service and technical support?

I have not contacted technical support. Google provides the information that we need.

How was the initial setup?

The initial setup is straightforward.

It can take a couple of hours to deploy the gateways, then there is the development of it.

It doesn't require maintenance, but we are forever enhancing the reports. In general, it works without problems.

What about the implementation team?

We are developers, we can complete the installation ourselves.

What's my experience with pricing, setup cost, and licensing?

We view it as an expensive product. 

Most of our clients cannot afford the premium capacity. 

We just make do with Power BI pro features, which is always a big shame because we know that the premium version has a lot of features that we would like to use, and are not available to us.

There are a few different licensing models.

It ends up being complicated and people don't like paying for things. It's okay if you're working for a large corporation because they can obviously spend thousands of pounds every month on licenses, but our customers cannot.

Licensing is paid on a monthly basis.

What other advice do I have?

Power BI has approximately 20 new features that come out every month. You just have to be patient and eventually, the features come out.

My advice to others would be to do your homework. It's one of those things where you have to get past the marketing. The marketing message is not helpful.

I would suggest that if you are going to use Power BI, you need to use developers who understand what it can do, what it can't do, and how it works. 

Then they will then guide you to say, this is the type of report you can expect. 

It took me a long time to realize what you can and cannot do with Power BI.

That's why I suggest doing your homework first. It's not as wonderful as Microsoft pretends it to be, but it's not bad, and I am not knocking it, but you have to cut out all the hype that comes with it.

I would rate Microsoft BI a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Microsoft Power BI
April 2025
Learn what your peers think about Microsoft Power BI. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
850,671 professionals have used our research since 2012.
PeerSpot user
Administrator at a tech vendor with 10,001+ employees
Real User
Top 20
Integrates with other solutions and used for reporting purposes
Pros and Cons
  • "You can integrate Microsoft Power BI with various other solutions like Intune."
  • "The solution should increase the API functionality so that we can use Microsoft Power BI for other purposes and aggregate things."

What is our primary use case?

We mostly use Microsoft Power BI for reporting. We are going to build some solutions. We are going to deploy the scripts from Intune so that it can pull some data, which we can aggregate and show the projections on Power BI.

What is most valuable?

I really like the solution's integration part. You can integrate Microsoft Power BI with various other solutions like Intune. You can push the Intune data warehouse to Power BI. I really like the custom-built solutions that are available in Power BI.

What needs improvement?

I really wanted to send the inventory data to Power BI. I don't know whether the feature is available because I'm working on it and still need to look into it. The solution should increase the API functionality so that we can use Microsoft Power BI for other purposes and aggregate things.

I recently used Microsoft Power BI reporting for Windows Update. I wanted to understand where the reporting data came from, but I couldn't find it. It could be because I had fewer privileges. It would be good to know the data source for the solution's reporting part.

For how long have I used the solution?

I have been using Microsoft Power BI for the past six months.

What do I think about the stability of the solution?

I rate the solution’s stability ten out of ten.

What do I think about the scalability of the solution?

Microsoft Power BI can be used by all company sizes because it's all about aggregating and visualizing data. Any organization needs to have a broader perspective on what is happening. It could be useful for both large and small applications. All ranges of companies can utilize Power BI.

I rate the solution a nine out of ten for scalability.

How are customer service and support?

The support engineers are not ready to schedule the calls or understand the issues and are very eager to close the cases. I have previously worked at Microsoft as a support engineer. I know they may have workloads and may need to handle multiple cases in a day.

However, I'm not finding even the basic courtesy of handling the issues from the engineers' perspective. Except for a few, many engineers are not willing to help the customers. They focus more on their limitations, saying that they don't deal with such issues or that they are out of their scope.

I rate the solution’s technical support a six to seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Informatica is a competitor to Microsoft Power BI. However, Microsoft Power BI is very easy to use, and even a nontechnical person can implement it. Other solutions are a bit complicated when compared to Microsoft Power BI.

How was the initial setup?

The solution’s initial setup is very simple. The solution's deployment takes less than 15 to 30 minutes.

What other advice do I have?

Microsoft Power BI is deployed on the cloud in our organization. I would recommend the solution to other users.

Overall, I rate the solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Technical Consultant at LinkDev
Real User
Top 5
Helps with data analysis and visualization tasks
Pros and Cons
  • "Scalability-wise, I rate the solution a nine out of ten."
  • "At times, I feel that the system needs improvement in single sign-on, especially for the on-premises side of the tool."

What is our primary use case?

I use the solution to generate analytics reports for most of the projects we are engaged in within our company.

What needs improvement?

Some controls and integration capabilities of the product require configurations with the help of NoSQL databases, as it is one area where the product has certain shortcomings.

At times, I feel that the system needs improvement in single sign-on, especially for the on-premises side of the tool.

At times, I see the product freeze in unexpected areas. Unknown exceptions appear in the tool for no reason. One problem with the tool arises from the fact that it does way too much monitoring, impacting areas like reports and performance. The aforementioned areas can be improved in the product.

The tool should provide cloud support to help users deal with problems related to the frozen servers.

For how long have I used the solution?

I have been using Microsoft Power BI for five years. My company has a partnership with Microsoft.

What do I think about the stability of the solution?

It is a stable solution. Stability-wise, I rate the solution an eight out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a nine out of ten.

Around 100 people in my company use the product. Most of the product's users are managers in my company.

The problematic licensing part of the product influences my company's decision on whether to increase the use of the product.

How are customer service and support?

I haven't seen any major problems when dealing with the product's support team. The product's support team is friendly, but I think there are problems in Microsoft's internal communication since a problem gets distributed between multiple internal teams.

How was the initial setup?

The product's initial setup phase has no problems unless we choose to have it integrated on an on-premises model and not on a cloud version. 

Most of the product deployments are carried out manually by our company.

My company opens reports and publishes the report files for the projects being handled. My company gives required permission for other users to access the reports.

The solution is deployed on an on-premises model. 

The solution's deployment process is simple to handle, but problems appear in the area of domains, considering that Microsoft Power BI manages the configuration part.

What's my experience with pricing, setup cost, and licensing?

My company needs to make monthly payments towards the licensing costs attached to the product. Considering my company's turnover, we need a tool that offers more flexibility and allows us to increase or decrease the solution in our environment.

Which other solutions did I evaluate?

Tableau offers more flexibility in service compared to Microsoft Power BI. Microsoft Power BI is simple to use compared to Tableau.

What other advice do I have?

Microsoft Power BI has improved our company's data analysis and visualization tasks since it helps simplify our work. My company is able to generate data analysis and easily deal with visualization tasks.

The most valuable feature of Microsoft Power BI for data storytelling stems from the integration with different types of products along with the support option it provides to help integrate with other tools. Caching in Microsoft Power BI would improve the organization's performance.

Microsoft Power BI's Q&A feature impacted our company's data exploration efforts since it is an area used by many types of users, including those involved in management and analytics, as it helps with cross-filtering.

The product's real-time dashboard and data refreshing capabilities are good, but it freezes without showing any status during the data retrieval if the volume is high.

It is not possible to use the product's in-depth features since it requires many controls and user interfaces.

The product is mainly for managers who want to track work details.

I rate the overall tool an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Lead Senior Engineer at a manufacturing company with 10,001+ employees
Real User
Stable, scalable and well suited for specific applications
Pros and Cons
  • "We have found the product to be scalable."
  • "If you need data in real-time, it's not an ideal solution."

What is our primary use case?

The solution is basically used for data. It's on a proprietary piece of equipment on which we collect data. We look at impurities in molten metal, and it's a database and it keeps track of all the batches that we have through the furnace that we have. It tells when it's dirty and stuff like that. It's a large database that we keep track of the history of all the ingots that we run.

What is most valuable?

The solution serves its purpose. When you have the recurring cost every year on this other project, Qlik Sense didn't fit with it as you'd have to have Qlik Sense plus something else. 

As long as you don't need the data in real-time, it's okay.

The solution is stable.

We have found the product to be scalable. 

What needs improvement?

We looked at it for these two new projects too, however, we needed more real-time data on this other project and so it wasn't a good solution and we thought Qlik Sense would work better.

If you need data in real-time, it's not an ideal solution.

For how long have I used the solution?

I've dealt with the solution for about a year or so at this point.

What do I think about the stability of the solution?

From what I have seen, the solution seems to be very stable. There are no bugs or glitches and it doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The scalability of the product has been fine. We can expand it if we want to.

How are customer service and technical support?

I've never contacted technical support. I cannot speak to how helpful or responsive they are. 

Which solution did I use previously and why did I switch?

We have more of an industrial type application and we're going to have Tulip interface with Qlik Sense or we're just going to use Domo's platform. Domo is more expensive, a little bit more expensive, however, one of my colleagues here already used Domo and he really liked it, so we're gearing towards Domo. We haven't purchased it yet.

Which other solutions did I evaluate?

We looked at Qlik Sense. However, when you have the recurring cost every year on this other project, Qlik Sense didn't fit with it because you'd have to have Qlik Sense plus something else.

What other advice do I have?

Our corporate office may have some sort of agreement with Microsoft. We're just an end-user.

Corporate is kind of pushing Microsoft BI, and they have questions about using it for this project, however, we had an IT consultant that said it's not a good solution.

I would rate the solution at an eight out of ten. It's not ideal for every application, however, it works pretty well.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Nurul Asyikin Wahab - PeerSpot reviewer
Management Design Civil Structure at Malaysia Airports Holdings Bhd
Real User
Top 10
Great for visualizing data with good flexibility and an excellent dashboard
Pros and Cons
  • "The visuals are great and make everything look very professional. We can change the look and feel or manipulate the data according to our requirements. It's extremely flexible."
  • "It's quite difficult to learn how to use Power BI."

What is most valuable?

Microsoft Power BI is a very powerful tool. It allows us to extract data from Excel or Share Point. 

We can send various project reports from the dashboard to management. It allows us to set up our own preferences. 

We can work with all sorts of data from the previous year or two. With that native data, we can have everything in one dashboard that accurately reflects the reporting. The visuals are great and make everything look very professional. We can change the look and feel or manipulate the data according to our requirements. It's extremely flexible. 

The solution has been very stable so far.

We find the product to be quite scalable. 

What needs improvement?

It's quite difficult to learn how to use Power BI. I'm not from the IT background, and I've been given the license to use the Power BI, however, I find that the support and video demos from Microsoft are not really helpful for me. I don't handle Microsoft BI 24/7. My working time isn't dedicated to using it and learning it. I need it for certain tasks and trying to wrap my head around it, while also handling other duties is difficult. There's too much of a learning curve for beginners.

The cost of the solution is high.

For how long have I used the solution?

We originally started our migration back at the end of 2019. We've used it for a year or two now.

What do I think about the stability of the solution?

The product is stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The solution can scale. If a company needs to expand it, it can do so. It's not a problem. 

Right now, in our organization, only 15 of us have the full license for the Power BI Pro. Not everyone in the office actually uses it. However, we have over 1,000 people using various other Microsoft products in our company.

How was the initial setup?

As I am not technical, I did not handle the initial setup. We have IT personnel within our organization that handled it. I just gave them my laptop, and they just installed it for me. Occasionally, they can also do it remotely from their office to our office. I never touch it. We just open the apps from the desktop. The process, when do that way, i's quite convenient. It's quite easy for end-users.

What about the implementation team?

We have our own IT team that handles the installation. They either take the laptop or do the installation remotely. In either case, it's handled in-house and not by integrators or consultants. 

What's my experience with pricing, setup cost, and licensing?

The solution is quite expensive. 

What other advice do I have?

I'm an end-user of the product, however, I'm not overly technical or in IT.

We have a custom Microsoft setup. We are using a few apps from Microsoft, such as the Microsoft Plan, and we are using Power BI, Power Automate, et cetera. It's all from Microsoft, and it is part of our IT infrastructure. When we combine it together, it is a project and portfolio management solution. It is not a commercial, off-the-shelf product. 

I'm not sure which version number we are using. 

I'd rate the solution at a nine out of ten.

In terms of Microsoft Power BI, for all people who need to do their own reporting or want to visualize their daily work or tasks, in terms of projection, giving others a view on what they are doing, it's a very good tool. It allows users to show projections of what we are doing. Users can grab statistics, which is quite convenient, and understand what they are doing from a visual perspective, which we find quite useful.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Solution Architect
Real User
Provides great container data flow and status related paginated reports
Pros and Cons
  • "Provides good data flow related to the container and control flow."
  • "There are some connector-related issues in their MSBA solution."

What is our primary use case?

One of our primary use cases is to build an MSBA-based business intelligence solution for  collection agents, so that they can receive daily information relating to bills in the form of ledgers. I've built several packages to import the data from where it has been dumped. I then created the data mask for data analysis to showcase all the outputs and conclusions. As a result, there is a clear breakdown of total collections, the different parameters, customer-based information, and other essential information. We are partners of Microsoft BI and I'm a solutions architect.

How has it helped my organization?

The solution has helped increase the client's total sales revenue for their collection agent. It's basically MSBA, plus an AIML kind of solution and it helps the client to increase the overall efficiency of their collection agents, increasing total revenue for the company. 

What is most valuable?

The most valuable feature is the data flow related to the container and the control flow. Microsoft has recently introduced paginated reports in the status part. These are web-based and also mobile-based, depending upon the layout of the report. It can be easily printed in Word format as well as in layout format, regardless of size. 

What needs improvement?

There are some connector-related issues in their MSBA solution and there are certain features that Microsoft should include in the MSBA solution. One is the connective level problem that we currently face from the different data sources. It provides about 80% connectivity to all the data sources, but there is the remaining 20%. They could provide some kind of additional functionality which would make it a great solution. 

For how long have I used the solution?

I've been using this solution for about 18 months. 

What do I think about the stability of the solution?

The solution is pretty stable in its current form, and we are working on the same platform to optimize and incorporate everything. 

What do I think about the scalability of the solution?

This solution is fully configurable and totally scalable. We are currently expanding the solution to include the area collections managers, the territory collection managers, and the regional collection managers. There are currently close to 3,000 users who are field collection agents. There is a maintenance cost but it's pretty low because it's an on-premise solution, so there is no cost attached to the server-based maintenance. Our support team is responsible for maintenance.

The solution is currently used throughout the company although there are geographical restrictions. They plan to extend usage to a pan-country level. It will take some time to implement but we are at the end stages of deployment on the pan-country level. Once completed, we expect there will be around 15,000 users. 

How are customer service and technical support?

We provide technical support as required by our clients. Urgent issues can be resolved within two or three hours. 

Which solution did I use previously and why did I switch?

Microsoft BI is similar to Talent and Pentaho BI but Microsoft is more competitive and flexible over the other BI solutions. We can cover up or build our end-to-end solution from scratch and that includes reporting and we don't need to go to any kind of a visualization tool for that.

How was the initial setup?

The initial setup was complex because the data vault was not totally structured and we needed to create some kind of a data lake, dump the data, then analyze it and create the data mask. We require certain validations and checks before importing or exporting the data as well as the application of the cubes to SSRS before reporting services. Deployment time can be dependent on the server and we have designed the system to optimize the process. We have a deployment team which can include two to three developers. Deployment takes about 10 minutes. The client decides on the deployment plan because they have applications that hang on the production server and don't want deployment to hamper other applications. 

What was our ROI?

Microsoft BI is provided as a BI solution to incorporate or implement all data in a single platform. It enables you to build a data mart for your company and analyze it on a single platform. Even data analysis techniques can be carried out on this platform, and output of data can be visualized from the SSRS reporting tool. In this solution, the ROI is quite high because collection has increased up to 25% in one month compared to the same month last year.

What's my experience with pricing, setup cost, and licensing?

We have used a client-based service in the pricing. As yet, there are no additional costs. 

What other advice do I have?

For anyone interested in building a BI solution from scratch, it's important to be aware that the data is not taken at a single platform. I believe that Microsoft BI is the best platform for this because it gives the flexibility to store the data into an SQL Server from different sources, and the ability to first dump your data into those servers. The analysis and reporting is in the same platform. Power BI has a much greater range than SSRS. Microsoft BI is a tool that gives it to you on a single platform, and you can build an end-to-end BI solution. This is not possible in Power BI. 

This solution gives me the total flexibility to use my skill set, in the technical forms and in the analysis form, in one go. I can do several things on a single platform regarding the data science, as well as the data analysis, pulling information, analyzing data, transforming data, creating data lakes, data warehouse, and data masks, all in a single platform. 

I rate this solution a nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer1521363 - PeerSpot reviewer
Digital Strategy Manager at a energy/utilities company with 10,001+ employees
Real User
Easy to learn, scales well, and offers good security
Pros and Cons
  • "Technical support is quite responsive."
  • "If I compare it to Tableau, I'd say the visualizations can be better. We should have multiple options. By that I mean, while there are multiple options for the visualization, the look and feel of the dashboard when you compare to Tableau is on the lower side. Tableau has a much better visualization."

What is our primary use case?

There are multiple use cases. I can't count them even on my fingers. There are around 20 to 30 solutions we have been deploying. We use it across finance, procurement, HR, engineering, and whatnot. Each of the domains we have touched. Data visualization is the main need of any organization. With Microsoft being in our ecosystem, Power BI works perfectly well for us.

What is most valuable?

The solution overall works quite well, especially if you have a Microsoft-heavy ecosystem.

The ease of creating the dashboard is quite good. 

The analytics are very strong when we couple it with Azure. It offers very good Big Data Analytics that work perfectly well. 

Scalability is not at all a problem. 

You can perform the role-based access perfectly. It gives you everything you need with a single sign-on authentication due to the fact that we are in the Microsoft environment.

You don't have to worry about security. That is very robust.

What matters most is the turnaround time to create a solution, which is quite fast. This is due to the fact that it's quite intuitive in nature. Even those new to the solution can create solutions very quickly. There isn't a high learning curve.

The initial setup was not difficult.

The pricing has been pretty good. 

Technical support is quite responsive.

Overall, the solution is quite intuitive.

What needs improvement?

If I compare it to Tableau, I'd say the visualizations can be better. We should have multiple options. By that I mean, while there are multiple options for the visualization, the look and feel of the dashboard when you compare to Tableau is on the lower side. Tableau has a much better visualization.

For how long have I used the solution?

We've been using the solution for three and a half years at this point. We've definitely used it over the last 12 months.

What do I think about the stability of the solution?

The product is quite stable. It works well in the Microsoft environment. It doesn't crash or freeze. there are no bugs or glitches. It's reliable.

What do I think about the scalability of the solution?

The solution scales very well. If a company needs to expand its offering, it can do so easily. It's one of the selling points of the solution.

We have about 60 to 70 people on the solution currently.

We already are deployed it at a global level. It's just not India-based. We use it across our organization, and it is getting used a lot.

How are customer service and technical support?

We've dealt directly with technical support. They have been responsive. We have called them multiple times and the response was good. We are quite satisfied with the level of service.

How was the initial setup?

The initial setup was okay. We didn't have any problems. I wouldn't call it complex. I'd describe it more as straightforward. It took us around three or four months to set up and deploy the solution.

What's my experience with pricing, setup cost, and licensing?

We have a yearly contract. We signed up for three years and that rolls over annually.

We have a bundle, an enterprise-level package. Its pricing is good for us.

Which other solutions did I evaluate?

We did evaluate Tableau for a moment, however, due to the existing license of Microsoft, the default choice was Power BI.

What other advice do I have?

We are using the latest version of the solution. I can't recall the exact version number.

It's one of the leaders in the top data visualization and analytics toolsets. I'd advise other companies to go for it. It's stable, scalable, and a powerful product and it comes very handy when you want to create visualizations very fast. It's a go-to product if you want to go for data visualization and reporting.

Overall, I would rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
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Updated: April 2025
Buyer's Guide
Download our free Microsoft Power BI Report and get advice and tips from experienced pros sharing their opinions.