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SAURABH-PRAMANICK - PeerSpot reviewer
Vice President at Morgan Stanley
Real User
Top 10
User friendly with good documentation but needs to cover more non-Microsoft use cases
Pros and Cons
  • "The documentation is very exhaustive. Anyone can go ahead and try different use cases."
  • "Non-Microsoft use cases are not very high. It's limited for now."

What is our primary use case?

The use cases for the solution include data governance, metadata management, creating business grocery, doing data lineage out of the data within the entire data stack and technology stack, and, at the same time, creating data stewardship using the policy procedures. We're implementing the policy procedures, and using workflows for automating the task. 

How has it helped my organization?

The organization really doesn't have any security solution, however, they want to start their journey. It's an easier way to get started if they are already on the Microsoft side. It allows them to start with basic, common capabilities.

What is most valuable?

The inheritance feature is very good.

It is user-friendly. It’s cloud native and uses the Azure Stack which makes the deployment easy.

The documentation is very exhaustive. Anyone can go ahead and try different use cases.

Purview delivers data protection across multi-cloud and multi-platform environments, including AWS and GCP. Many organizations have a Windows operating system along with other Microsoft protection capabilities. The integration with risk and compliance is good. Microsoft has been across various areas of product expertise and covered everything under its umbrella.

It is important that Purview can connect to iOS, Mac, and Android devices, and data in other SaaS apps. It makes it easier to integrate everything. You don’t have to be specific to Microsoft products. It makes it more flexible.

It is important to us that Purview has taken into account critical regulations from around the world. They have captured most of the popular ones that are there. Many of the solutions still don't have this entire capability. When it comes to regulation and compliance, they have tried to get the most out of it and it’s included as part of PowerEdge.

We use the solution for data loss protection. For remediation. on a scale of one to five, it comes to around four. The security protection component was anyway there. They are just building on top of that and building above that.

Purview data loss protection is good at educating users on how best to handle sensitive data. There are learning and training modules available, which are helpful. It is still not there among the leaders as there are some organizations that are purely security solutions. Still, they have an edge over human identity governance. While they are not the leaders yet, they are trying to be there by trying to continuously improve and trying to provide the best of their capabilities.

Purview has helped us to reduce the number of solutions we need to interact with to some extent. Basically, it tries to solve some of the common problems raised with respect to governance.

The solution has helped improve visibility. It’s taking us to maturity level three by having the visibility aspects in place.

We haven’t used AI too much. The classification components are primarily being used. Other than that, it does have some features when it comes to text mining and identifying the EMEA site. To some extent, they have those AI capabilities and we'll try to leverage that more. We’ve been able to remove some manual activities. It was able to solve some of the problems based on the parameters and thresholds that had been defined.

It's helped provide us with a more precise, clear understanding of our data. 

Purview enables us to handle our compliance in real time. 

It does have regulation-specific templates that could be directly used to start with the journey of doing assessments identifying the maturity and then closing the gap as part of the gap assessment.

Purview helped to reduce the time to action on insider threats to some extent. We weren’t dependent on it much yet. We’ve used other vendors and technologies for that.

We went for an enterprise module. It helps us to start the journey. With it, we can start leveraging modules as part of the overall architectural stack. It does help with that. I’m not sure how much money has been saved just yet. However, there has been a fair bit of savings of both time and money.

To some extent, it has really helped us stay on top of compliance. Before, we had to do it manually. Having templates helps. It helps management understand whether we are compliant or not and can help work to close the gaps.

What needs improvement?

Non-Microsoft use cases are not very high. It's limited for now. They are continuously trying to evolve and trying to provide the latest right now. It is mature only on the more popular open source kind of applications or source tools. That is a limitation that it brings in. That said, if you already have a complete Microsoft stack then it will work really well.

They still need more coverage on Microsoft Dynamics 365. It's an area they are still working on. 

The lineage data capabilities could be improved. They need data quality as a solution. They need to have that as part of their suite. 

If I want to drive governance and adoption, when it comes to dashboarding and understanding maturity, it still needs work. There are other better, more competitive tools. 

Buyer's Guide
Microsoft Purview Data Governance
March 2025
Learn what your peers think about Microsoft Purview Data Governance. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
847,862 professionals have used our research since 2012.

For how long have I used the solution?

I've been using the solution for the last five years. 

What do I think about the stability of the solution?

The solution has been stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

We do have personnel in-house that take care of any technical issues for the most part. Technical support is good when we do need help. There is documentation, FAQs, and chats, et cetera. When we reach out, we get support within 24 to 48 hours. Sometimes to get to the answers takes some time. 

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I've used other solutions such as Informatica, Collibra, and One Trust, among others. 

We had multiple use cases. Some organizations already had a strategic alignment with Microsoft Azure, and it made sense to go with Purview. Others felt it was a good option since it provides both governance and security. Many wanted to keep Microsoft as a strategic partner as well.

Purview is great in that it supports your stack, is cloud-native, and works directly with the Microsoft suite. Since it supports most options in an organization, it becomes easier to integrate so that we can gain that visibility.

How was the initial setup?

The deployment requires an Azure enterprise account and is taken care of by one person and an Azure administrator. It's very easy. You just need to follow the steps and work with the Azure administrator.

Once it's set up, you get your users set up and define your rules. You need to deploy policies, et cetera, and go through a series of steps to ensure everything is ready and users are onboarded correctly. There are multiple strategies you can take on later - for example, decentralized and piecemeal approaches. 

We have different scenarios including production and development environments. We have different strategies to keep different environments in sync and do quarterly checkups where we identify certain areas and departments to add. 

Maintenance is only needed for larger organizations that are more mature. There is no separate maintenance; it's all under the same license. 

What was our ROI?

The ROI has been very high and can be measured in many ways. We measure ROI based on the organizational maturity and data-related use cases. 

What's my experience with pricing, setup cost, and licensing?

The cost is completely based on the number of users and the subscriptions that it provides. Also, the technology stack and how much data you have or how many connectors you are using, et cetera. There are a lot of different types of factors to consider when calculating cost. Since we went for more of a pay-as-you-go model, it is based on consumption.

More complex organizations use more data and therefore the pricing will be different from smaller, less complex organizations. 

What other advice do I have?

I have been a partner and implementor, however, right now, I am more of an end-user.

We are working with the SaaS version of the solution. 

I'd advise others to take time and understand both this and competitor solutions. Consider the use case you are solving for. 

I would rate the solution seven out of ten. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
AmrNaeem - PeerSpot reviewer
Manager, Service Delivery & Solutions Architect at a computer software company with 1,001-5,000 employees
Real User
Top 20
It helps us by reporting on and auditing leaks and breaches
Pros and Cons
  • "One important feature is data security, which both end users and the organization seek."
  • "Microsoft Purview offers data protection across a multi-cloud and multi-platform environment."
  • "The standard support is acceptable, but sometimes it doesn't respond fast enough. Overall, it doesn't meet our expectations."
  • "I rate Microsoft support six out of 10. The standard support is acceptable, but sometimes it doesn't respond fast enough. Overall, it doesn't meet our expectations."

What is our primary use case?

I use Microsoft Purview Data Governance for data governance and data loss prevention. Its main purpose is to protect the data from end users and provide data governance.

How has it helped my organization?

Microsoft Purview Data Governance helps us by reporting on and auditing data leaks and breaches. 

What is most valuable?

One important feature is data security, which both end users and the organization seek. Microsoft Purview offers data protection across a multi-cloud and multi-platform environment.

It's critical that Purview connects to iOS, Mac, and Android. We could only secure some of our data if it only covered Windows. It provides a comprehensive view of the entire ecosystem's threats and compliance in real time. It's very easy to use.

Purview's compliance features are crucial. We have to match some cases in other countries to our own to comply with the policies, procedures, and regulatory frameworks here. 

What needs improvement?

Although there is currently nothing that I feel needs immediate improvement, I appreciate the announcements for new features. A watermark feature or similar tools to help enhance security for end users could be added.

For how long have I used the solution?

I have been using Microsoft Purview Data Governance for around six to seven months.

What do I think about the stability of the solution?

Microsoft Purview Data Governance is stable.

What do I think about the scalability of the solution?

Scalability is good with Microsoft Purview Data Governance.

How are customer service and support?

I rate Microsoft support six out of 10. The standard support is acceptable, but sometimes it doesn't respond fast enough. Overall, it doesn't meet our expectations.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have not used a different solution before Microsoft Purview.

How was the initial setup?

The initial setup was not particularly easy, as it required maintaining the architecture to integrate user capabilities.

What about the implementation team?

I did not use an integrator, reseller, or consultant for the implementation.

What was our ROI?

One of the best offerings by Microsoft is providing multiple solutions with one vendor. This has allowed us to maintain various solutions efficiently.

Which other solutions did I evaluate?

I did not evaluate another solution before Microsoft Purview.

What other advice do I have?

I rate Microsoft Purview Data Governance nine out of 10.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Buyer's Guide
Microsoft Purview Data Governance
March 2025
Learn what your peers think about Microsoft Purview Data Governance. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
847,862 professionals have used our research since 2012.
Ian Santillan - PeerSpot reviewer
Data Architect at Hitachi Solutions
Reseller
Top 10
Robust data cataloging and governance, yet its rebranding and integration changes may cause initial confusion among users
Pros and Cons
  • "It is designed to seamlessly connect to various data sources, which is particularly beneficial for our customers who primarily use Microsoft technologies."
  • "Data quality has been a highly requested feature among customers."

What is our primary use case?

As a Microsoft partner, we specialize in selling Microsoft products to our clients. Microsoft Purview serves as a typical data cataloging tool within our data governance projects.

How has it helped my organization?

Microsoft Purview offers comprehensive data protection capabilities across multi-cloud and multi-platform environments, including AWS and Google Cloud Platform. When discussing data protection, it's essential to recognize the different facets of Purview solutions. Firstly, there's the data catalog side, which focuses on organizing and managing data assets. Secondly, there's the risk and compliance aspect, which encompasses solutions like data loss prevention, insider risk management, and information protection for data security. Additionally, there are risk and compliance management features such as data lifecycle management, e-discovery, audits, and communication compliance. Microsoft Purview has been working towards integrating these three aspects—data security, data governance, and risk and compliance—into a unified interface which would provide a seamless experience for users to manage all aspects of data protection efficiently.

The ability for Purview to connect with iOS, Mac, and Android devices, as well as data from various SaaS applications, is of utmost importance. Customers prioritize this capability because they aim to safeguard their data regardless of its location—whether on mobile devices, in the cloud, or on computers.

It serves as a connection platform that supports the integration of data from non-Microsoft sources. While its capabilities for connecting with non-Microsoft data sources are continuously improving, there are still some limitations. Presently, Purview can connect with other cloud vendors such as Google Cloud, Amazon, and IBM.

Ensuring native integration of compliance across Azure, Dynamics, and Office 365 is a top priority for Purview. The aim is to consolidate all compliance functionalities into a unified interface, although currently, they remain separate. The ultimate goal is to streamline compliance processes by centralizing them within a single portal.

We use Purview for data loss prevention.

It hasn't yet streamlined the integration of solutions we interact with, as they remain separate. However, once the unification of data governance, data security, and risk compliance functionalities into one portal is fully implemented, it will likely reduce the need for multiple interactions. Currently, we're still navigating through different interfaces and portals to achieve our goals. So, as of now, the solutions remain separate, but there's potential for improvement in the future.

Purview has enhanced our visibility into our data estate, especially through the democratization of data via the data catalog. By surfacing our data assets and making them accessible throughout the organization, we've achieved better visibility overall. However, it's crucial to note that successful data governance requires more than just technology—it also involves having the right teams, processes, and policies in place. Therefore, by ensuring that all three components of data governance are aligned and well-managed, leveraging Purview's data catalog can significantly improve visibility into our assets.

There are AI components utilized for classification purposes, particularly in identifying names, such as people's first names and locations like cities. Additionally, there's deeper integration with MDM partners like Profisee and Tamr, who leverage Azure OpenAI for this purpose. However, even without these third-party vendors, within the data catalog or data map, classification relies on machine learning to identify and surface sensitive information effectively. AI has a significant impact on the quality of insights in Purview. It automatically classifies sensitive assets during scanning, which effectively reduces manual effort and ensures thorough coverage of sensitive information within the data catalog.

The ability to demonstrate compliance in real-time is facilitated by a dedicated solution known as Compliance Manager. This specific Purview solution falls under the category of risk and compliance, providing the necessary tools to showcase compliance status effectively.

Purview, particularly the Compliance Manager, has assisted us in enhancing compliance with regulatory requirements. With Purview Compliance Manager, it identifies areas where compliance may be lacking and provides actionable steps to achieve compliance. This tool facilitates easier discussions with compliance stakeholders and ensures alignment on necessary actions.

It has contributed to reducing the time required to address insider threats through its integration with Microsoft Defender for Endpoint. This integration includes a specific feature known as Insider Risk Management, which enables proactive detection of and alerts for suspicious or malicious activities.

It has helped save both time and money. One particular feature is called Data Sharing. Its primary aim is to minimize data duplication. This feature allows users to share data internally and externally without physically moving the data itself. Instead of creating additional copies of data as attachments or sending them via email, users can share data directly from its existing location. This reduces the need for storing multiple copies of the same data, ultimately saving storage space and associated costs.

It has enhanced our ability to maintain compliance by integrating Purview with Microsoft Sentinel. This integration enables the creation and sending of alerts, allowing us to proactively address sensitive information as it enters our data catalog.

What is most valuable?

It is designed to seamlessly connect to various data sources, which is particularly beneficial for our customers who primarily use Microsoft technologies. These sources include Azure Data Lake Storage Gen2, Synapse Workspace, and other platforms that Purview natively supports. Data cataloging is a fundamental feature of Purview, allowing users to organize and manage their data assets effectively. It also offers powerful lineage capabilities, enabling users to trace data from its source systems to the reporting layer. While there are some limitations in supporting end-to-end lineage for certain assets, Purview excels in automating lineage for supported assets such as Azure Data Factory and Synapse pipelines. Another valuable feature of Purview is its glossary terms functionality. Recently, we completed a project for a customer who was migrating their data dictionary from SharePoint to Purview's data catalog. This migration allowed them to seamlessly connect glossary terms to their ingested data assets, enhancing their data management and governance capabilities significantly.

What needs improvement?

Data quality has been a highly requested feature among customers. While it was initially scheduled for release in December last year, I anticipate that this feature will be available soon this year.

I suppose that with the integration of all three solutions—data security, data governance, and risk and compliance—there will be a clearer direction regarding changes on the people side of things. Like any other changes, this integration will necessitate new responsibilities, processes, and policies. It's essential to outline the expected changes on the people side, such as identifying impacted personas and defining their new responsibilities.

For how long have I used the solution?

I have been working with it for three years.

What do I think about the stability of the solution?

I've encountered some slight lag, although Microsoft boasts a 99.9% SLA guaranteeing availability. This means there's an estimated downtime of around eight hours per year, but overall, disruptions are minimal.

What do I think about the scalability of the solution?

Scalability has become more streamlined with recent updates. Previously, selecting a data map capacity was necessary when creating the data catalog, but now scalability has been improved. This means reduced overhead and eliminates the need for manual adjustment, making it easier to manage.

How are customer service and support?

I've reached out to tech support numerous times. Interacting with them is always a positive experience because they consistently offer prompt assistance and valuable insights. It's particularly beneficial when dealing with new features or issues that many clients may not have encountered yet. They consistently deliver the assistance I need promptly and effectively. In cases where immediate answers are not available, I escalate the issue until I connect with the right individuals who can provide the necessary assistance. I would rate it ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Before transitioning to Purview, I was using the older version, which was Data Catalog.

How was the initial setup?

The initial setup of Purview is straightforward, requiring just a few clicks to create an Azure account on the Purview portal. However, the complexity arises in setting it up properly, especially considering the Cloud Adoption Framework and the Analytics framework. While the setup can initially be simple, achieving scalability requires certain skills and responsibilities within the organization to ensure it's done properly. Scaling the architecture involves creating new data landing zones or subscriptions for different data workloads, such as Azure Machine Learning Workspace for data science teams while maintaining organizational governance and best practices. We are the ones responsible for assisting people in implementing Purview.

What about the implementation team?

Typically, it requires at least two individuals from our team to deploy Purview, though sometimes up to three, depending on their skill sets. One essential role is a data governance lead responsible for overseeing tasks related to the data catalog, such as setting up the collection hierarchy and defining data domains. On the Azure infrastructure side, either a versatile solution architect or an Azure architect is needed to define the data management landing zone and data landing zone. This individual may also take on the role of a DevOps engineer to manage CI/CD processes for resource deployment and integration. Additionally, a data engineer is required to facilitate the movement of data assets from sources to the data warehouse. Lastly, a fabric administrator assists with necessary tenant settings. However, at a minimum, a solution architect and a data governance lead are essential, with the solution architect often taking on multiple roles.

What was our ROI?

The return on investment involves significant effort initially, but as organizations mature in their data governance practices, they begin to reap the benefits. These benefits include improved data quality, enhanced visibility of data assets, and increased compliance.

What's my experience with pricing, setup cost, and licensing?

Currently, the licensing differs for the governance side compared to the risk and compliance side. On the governance side, the charges are based on the usage of Purview, including the data map, data catalog, and scanning and classification jobs. However, on the risk and compliance side, it's based on licensing, specifically the E5 license, to access the risk and security compliance features. As of now, the pricing structures remain separate. Improvements in providing clearer information on any pricing changes as these three solutions are unified would be beneficial.

What other advice do I have?

The data quality is a top priority for clients and customers, and while it's expected to be available soon, there are a couple of reasons why there's a slight drawback. Firstly, the rebranding and renaming have confused customers. Although the move towards unifying everything into a single portal is a positive step, it has led to some customer confusion. Providing clearer guidance and communication about these changes and their associated responsibilities will be essential moving forward. Additionally, recent changes in features, such as the replacement of classification with sensitive information types in Compliance Manager, have shifted certain responsibilities from data governance leads to compliance or security teams. While this change impacts customers already using classification rules, it signifies a broader shift in responsibilities. Furthermore, the integration of Purview into Fabric is another aspect that requires better communication, likely due to upcoming changes and features. It's expected that after the unification of tools and features in the unified portal, there will be more emphasis on Fabric integration. Currently, details about this integration have been limited, but this is likely to change with upcoming releases. Overall, I would rate it seven out of ten.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner Reseller Integrator
PeerSpot user
Security consultant at LTI Mindtree
Consultant
Top 20
We can use the MIP feature without the need for extra plugins, and we get good visibility, but the reporting functionality has room for improvement
Pros and Cons
  • "MIP also provides strong information rights management settings, such as the ability to specify who has access to content and at what time."
  • "While Purview's data connector platform can ingest information from non-Microsoft data sources, it is slow to do so and the information may become outdated."

What is our primary use case?

I am a system integrator for Microsoft Purview. I have assessed some customers who already have Microsoft Purview because of their E5 license. However, they are not aware of Purview's capabilities. Purview is a relatively new product that provides an end-to-end data security lifecycle solution. It allows us to review our data with a data governance solution, classify it, protect it, and prevent data breaches. I have worked on almost all aspects of Purview.

We have assessed some customers and provided them with use cases such as using Purview to protect confidential data recovery. This allows them to manage their own workflow for vendors on a contractual basis. We have multiple use cases for Purview.

How has it helped my organization?

Purview's natively integrated compliance across Azure Dynamics and Office 365 is important. Microsoft has the advantage of being able to connect other solutions in its suite more easily, and this makes Purview a very good choice. With the exception of OCR in Teams, Purview works very smoothly. If we want to protect something in an email, Purview will prompt us immediately if we have configured it to do so. This is very convenient, and Purview does not use more system resources than expected. Another advantage of using Purview is that it is Microsoft's own product, so Microsoft can customize it to its own needs and ensure that it does not impact system performance.

It is important that Purview was built taking into account critical regulations from around the world. Purview is important because businesses are increasingly operating globally, and data is moving between different regions and countries. Purview is up to date with respect to different regional, national, and state privacy laws. I have found Purview to be a great solution, but it is not yet operating as well as it could. Microsoft is working hard to address this issue, and they are publishing new privacy acts to Purview on a regular basis.

How we use Purview data loss protection to educate users on how to handle sensitive data is we deploy Purview in the organization, categorize the data by region or department, perform data flow analysis to understand how the data is used and shared, classify the data as low, medium, or high risk based on the daily digital annual loss, We protect the data using Microsoft DLP, We publish videos on SharePoint to educate users about data classification and labeling, and we enable users to self-educate by providing them with access to documentation and training resources.

Purview is valuable because it is the only end-to-end data lifecycle management solution that provides data governance, classification, and protection.

Purview helps to reduce the number of solutions we need to interact with.

The reduction of the number of solutions we now need to interact with has simplified our data governance. 

I am satisfied with the visibility that Purview provides. Even without configuring anything, we can see many insights, but we do not get the exact details unless we configure Purview accordingly.

It provides a real-time compliance score for all our devices connected with Identity Access Management and Defender.

Purview helps us save time by publishing the policies quickly and collecting information in real time.

Purview helps us stay compliant. I have not encountered another solution that provides end-to-end licensing.

What is most valuable?

One of the valuable features of Microsoft Purview Information Protection, formerly known as Azure Information Protection or Microsoft Information Protection is data classification and data governance. MIP provides a unified labeling client that allows users to apply sensitivity labels to documents and emails in Microsoft Office files without the need for extra plugins or agents. MIP also provides strong information rights management settings, such as the ability to specify who has access to content and at what time.

What needs improvement?

Microsoft Purview's ability to deliver data protection across multi-cloud and multi-platform environments is important, but there are some limitations. For example, if we have our own cloud solution, Purview cannot currently protect it. However, we can integrate Purview with other OEMs, such as Forcepoint, McAfee, or Symantec, to provide DLP functionality for our CASB. Additionally, Purview cannot protect cloud platforms that are part of a shared domain, such as our own website, unless they are part of the public domain. Purview needs to add DLP support.

One of the things I would like to recommend is that Purview doesn't have the option to push policies or updates in real-time. Instead, it is based on the last five-bit communication. We cannot make any changes to this. It is based on the device when it is communicating with the server. If I want to do this forcefully from the server, if I want to send a wake-up call to all or selected agents throughout the organization, Purview does not have this capability in the GUI.

The reporting functionality needs to be improved. I have found that the solution is not satisfactory for reporting. We have to use Power BI to generate the overall profit, but this requires a lot of configuration. In another solution, we can easily achieve the same reporting functionality.

Purview does not have OCR functionality or network web. Therefore, OCR functionality is not included. OCR is available for Teams, but it does not work as expected. For example, it does not work well for systems that deliver to the recipient database, which could cause problems if it does not match our rules.

Purview has limitations connecting to Android devices and SaaS devices.

While Purview's data connector platform can ingest information from non-Microsoft data sources, it is slow to do so and the information may become outdated.

I would rate Purview's data loss prevention for remediating violations a six out of ten. The reason is that Purview does not have an option for endpoint discarding. In contrast, Forcepoint and Trellix are more mature DLP solutions that offer endpoint discarding. This allows us to scan endpoints for sensitive data, take a replica of that data, and store it in a safe location. We can also encrypt the data on the endpoint. Microsoft Purview DLP does not offer this functionality. It is only available for Teams and email.

For how long have I used the solution?

I have been using Microsoft Purview for one and a half years.

What do I think about the stability of the solution?

Some features of Purview are stable, while others are not. MIP is very stable. DLP is constantly being updated, so some of its options may be unstable. The only stable portion of DLP is the database checking management.

What do I think about the scalability of the solution?

Purview is in the cloud, so it is scalable. However, Microsoft sometimes makes it confusing by adding add-on features that we are forced to add and which will cost us to move. For example, there are options for endpoints four and six, but to use these, we have to add block storage, which will cost more. We should only have the option to configure everything in one console. This is because humans sometimes need to go to the Azure team and ask for access if they do not have Azure. Alternatively, the Azure admin team has to do this on their behalf. This is something that Microsoft can think about.

How are customer service and support?

The customer support is the worst. When we were raising the case, the support was literally asking us how to resolve the issue. So I was really confused about what kind of support this was. We were seeking support, and apparently so were they. One of the customer support people had just provided us with dates but was not working on resolving the issue. I don't know why.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

I have also used McAfee, Symantec, and Forcepoint for our data security. These solutions all offer endpoint discarding, which Purview does not. This gives us the option to replicate and save a copy in another place. Endpoint discarding is granular, and we can save reports in real time and connect to endpoints in real-time. We can also bypass the endpoint, which we cannot do with Purview. McAfee does not have to be built in, while Symantec does. 

The pros of Purview are utilization and performance. It is a lightweight solution that does not impact system utilization. This is important. Microsoft is a one-stop shop for data classification and DLP, so we may not need to worry about integrating with different vendors. We have MIP, and then DLP if we have exposure from DLP. Of course, it is possible to integrate with the help of APIs, but there is a risk that Microsoft may decide not to integrate with Forcepoint or Symantec in the future. This is something customers should think about. In that case, for customers with an E5 license, Purview would be the best choice because they can utilize all the Microsoft products and save costs. This strategy will also improve their security posture.

How was the initial setup?

The initial setup is straightforward. Just plug in our internet credentials. That's it! No need to worry about the server, its utilization, configuration, or architecture. It's very easy to use, and we don't have to worry about disaster recovery or data centers. In a way, it's really helpful and cost-effective. Microsoft is taking care of everything on a pay-as-you-go basis.

The number of people required for deployment depends on the number of end users and departments. For example, an organization with 15,000 end users, 40 departments, and some generic requirements can deploy the solution using one L3, one L2, and two L1 people.

What was our ROI?

The fact that our organization continues to use Purview indicates that it provides some sort of return on investment.

What's my experience with pricing, setup cost, and licensing?

We pay $15,000 per end user for the E5 license.

What other advice do I have?

I would rate Microsoft Purview seven out of ten.

According to Gartner, Microsoft DLP is one of the top ten DLP solutions, but the top three are Trellix, Symantec, and Forcepoint. I prefer Forcepoint.

The maintenance is easy to complete.

I highly recommend that an organization use an E5 license if they are going with Microsoft because this will give them everything they need, including technical management, governance, and data management.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
reviewer2596413 - PeerSpot reviewer
Dex engineer at a tech vendor with 1,001-5,000 employees
Real User
Top 20
Sensitivity labeling enables us to automate encryption and ensure proper data handling across the organization
Pros and Cons
  • "The sensitivity labeling is the most valuable feature because it is the foundation for automating the encryption process and ensuring proper data handling across the organization."
  • "The sensitivity labeling is the most valuable feature because it is the foundation for automating the encryption process and ensuring proper data handling across the organization."
  • "We haven't really gotten too far into it to identify areas for improvement just yet."

What is our primary use case?

We are labeling our documents, and based on those labels, encryption is applied depending on how sensitive the data is. Documents that leave our organization are automatically encrypted.

We plan to use Purview for data loss protection, but we aren't there yet. That's the next phase of our rollout. We're setting up governance, identification, and classification before moving to DLP. We have started some pilot groups within Teams to test how it will block PHI personal health information that's transmitted via text or voice in a transcript. We've seen some success, but it also blocks a lot of things that it shouldn't. It's a matter of fine-tuning.

How has it helped my organization?

We're going to have the benefit of being able to roll out Copilot more securely, but we're not there quite yet.

What is most valuable?

The sensitivity labeling is the most valuable feature because it is the foundation for automating the encryption process and ensuring proper data handling across the organization.

It is helpful that Purview can connect to iOS, Mac, and Android devices because you need to be able to govern the ecosystem no matter where your data is. Purview's consideration of critical regulations from around the world is crucial because we operate globally, so we need to adjust how data is handled for our employees in other countries.

What needs improvement?

We haven't really gotten too far into it to identify areas for improvement just yet.

For how long have I used the solution?

We haven't been using it for long. We are currently in the pilot phase, gradually rolling it out. We've been building the policies, and the rollout to a pilot group started three weeks ago.

What do I think about the stability of the solution?

I couldn't really say about the stability so far, but I have confidence in it.

What do I think about the scalability of the solution?

It's definitely scalable. With automation, you can label five documents or 50,000 with the same amount of clicks. It handles all the data you can throw at it.

How are customer service and support?

I rate Microsoft customer service 10 out of 10. Support is a little slow, but it's very beneficial. They're skillful people who know what they're doing in their space. Some unforeseen speed bumps along the way have slowed things down. It's nor something that I would be mad about, but I wish the project would be done by now so we could get our Copilots all rolled up.

We have a good rapport with them and get along well. We can candidly talk to them about things and ask for help. They're always happy to do what they need to to get the answers we need. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We used some built-in legacy permissions and tools for file management, along with Excel's advanced features, which are now part of Microsoft Purview.

How was the initial setup?

It's been a slow process. We're taking our time and working with a partner. It's been slow, but this is one of those cases where that's necessary.

What about the implementation team?

We worked with a consultant named Lighthouse. They've been very beneficial, skillful, and know their field well. Despite some unforeseen speed bumps slowing the project, their expertise has been valuable.

What was our ROI?

We're working with a Microsoft partner to carefully create labels and test all the features and policies behind the labels. We rolled it out to our first pilot group. We have a test SharePoint site that we're using alongside that. Once we have more data and and feedback from the pilot group, we'll expand that company-wide.

What's my experience with pricing, setup cost, and licensing?

The experience with pricing, setup costs, and licensing was smooth, as most Purview functionalities were included in the e5 licenses we migrated to for other reasons.

Which other solutions did I evaluate?

We did not evaluate any other solutions as we were acquiring an E5 license, which integrated Purview features without the need for exploring alternatives.

What other advice do I have?

I rate Microsoft Purview Data Governance eight out of 10. Once you start using it and see what it can do, it's really intuitive.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Nitin Kakkar - PeerSpot reviewer
Senior Manager Data Supply Chain at a tech services company with 10,001+ employees
Real User
Top 20
Strengthens governance and provides visibility across variety of Data Sources and helps breaks Silos
Pros and Cons
  • "It is critical that Purview delivers data protection across multi-cloud and multi-platform environments. That is the number one reason that people are adopting hybrid and best-of-the-breed approaches. Especially in banking, it is critical because people want to protect, govern, and secure their data. This is one of the first conversations that happens with security and the architecture group on the client side."
  • "The API needs some improvement when connecting to non-Microsoft API sources. This is a limiting factor."

What is our primary use case?

We are using it for governance on the cloud data migration. When people want to see legacy application Hadoop to Azure, we use the solution to gain some governance aspects and integrate it with Synapse on the final layer, which is the transform layer of the data lake. 

Purview was included at a single location in eastern Canada. There are close to 1,000 users.

How has it helped my organization?

It strengthens governance and provides visibility. It gives you better control and reports, then it integrates them with the Microsoft reporting solution. It integrates very well and helps provide visibility, but you need to do a lot of homework before you gain visibility. You need to understand the limitations in each of the data sets to gain visibility from a governance perspective.

For a tech organization, it gives them the ability to lower maintenance costs because it is natively integrated. So, it reduces the number of solutions that need to interact with each other. It is far easier for clients to operate and maintain that solution rather than be worried about a custom or hybrid solution, or even a best-of-breed. This solution makes it tougher because then you can hire people with different skill sets. 

Depending on the pipeline, it enables us to show compliance in real-time. This has sped up the decision-making cycle, making clients more proactive. They can do more internally before responding to compliance requests. For the banks, it is very important for them to be compliant with the standards that they are expected to adopt, e.g., GDPR. This gives them more time to prepare and figure out what the root cause could be if there are gaps.

Because governance analysts have these reports and dashboards out-of-the-box from Purview, they now have more time. For example, in a 40-hour work week, they would gain back three to four hours. So, the decision-making is faster.

Purview gives you more visibility and has native integration. It gives you a heat map regarding your risks. For example, where could there be potential exposure? It can very quickly identify non-compliance. Since it is natively integrated, the catalog tracker can quickly scan it.

What is most valuable?

It natively integrates. It gives you a lot of controls, awareness, features, and best good practices, making conversations a lot easier with the clients. Features are pre-built. All you have to do is configure it properly, and you get the correct tables and names of the entities with data. This reduces effort and gains efficiency, both for the clients and for SIs (like us). 

It is critical that Purview delivers data protection across multi-cloud and multi-platform environments. That is the number one reason that people are adopting hybrid and best-of-the-breed approaches. Especially in banking, it is critical because people want to protect, govern, and secure their data. This is one of the first conversations that happen with security and the architecture group on the client side.

It is a heterogeneous environment. That is a desire that the clients are asking for increasingly. So, the feature that provides data protection for iOS, Mac, Android, and data in other SaaS apps is pretty important.

Batch sources can connect well.

What needs improvement?

It works very well, but there are some limitations because it is a new product. For a lot of features, you need to wait until the time that Microsoft announces that they are generally available. Or, a lot of times, some features are not even available. Then, you need to go through their support channel. So, it's a mixed bag.

The API needs some improvement when connecting to non-Microsoft API sources. This is a limiting factor.

The integration with modern data warehouses needs a lot more traction. Because clients will not always adopt Microsoft Azure as their cloud, as they can choose to be in a heterogeneous environment. For example, I have three warehouses: Synapse, Snowflake, and Amazon Redshift. In this case, I would hesitate to adopt Purview, as it is not the best choice at this point in time.

For how long have I used the solution?

I have been using it since it was launched in 2021.

What do I think about the stability of the solution?

The reliability is very good, but the stability is evolving as Microsoft is trying to challenge the established leaders with new features.

It is middleweight from a maintenance perspective, as there are two people from the client side at one site maintaining this, technically and functionally. There is a lot of leg work needed on the functional side. 

You need to keep an eye on it when applying a new patch or version from the cloud. You need to be very careful of how you upgrade that so it does not undo your customizations.

What do I think about the scalability of the solution?

It scales without issues. In terms of performance, it scales pretty well.

Out-of-the-box, it is fairly easy to use the features. The clients have been happy overall, but they struggled when they tried to extend it to other applications in the cloud. This is getting better, from what I understand, as they release more feature enhancements.

How are customer service and support?

The technical support is good. They respond quickly, though it depends on your license. If you have Premier Support, they will respond. On a scale of 1 to 10, I would rate them between eight and nine. They are trying to improve.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did previously use another solution.

We had a client who decided to move to a single platform in the cloud. Azure was chosen because of its native dataset and proximity, e.g., the platform closest to the existing state of affairs. That is why Azure was chosen and the major reason for Purview to get adopted.

How was the initial setup?

The initial setup is pretty complex. When you make it a private cloud, the security makes the setup complex. The public cloud is far easier. With a private cloud, you do the configuration to the right security standards and norms. You have to do the extra groundwork to make that happen. That took us a long time, but that is okay. Once it was done, it worked fine.

The first step is migration, making it visible and gaining efficiency. Then, you let it stabilize and clients get it. Phase two might be more automated, having some intelligence with AI for more decision-making.

What about the implementation team?

I did the implementation with a Purview team of eight to 10 people. This included a governance analyst, data analyst, Purview expert, SMA, developer, and functional analyst. I was the overall delivery lead overseeing the effort, then there was a lead on governance.

What was our ROI?

Clients are happy and seeing the benefits. However, it is too early to determine ROI.

Which other solutions did I evaluate?

We also evaluated Collibra and AWS.

We haven't explored data loss protection at this point in time because the client has a very specific, in-house utility tool that they wanted to retain for DLP.

What other advice do I have?

Make your case. Do your homework. Know your roadmap, which is critical with Microsoft and adopting Purview. 

I would rate the solution somewhere between an eight and nine out of 10.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: MSP
PeerSpot user
Afeez Olaboye - PeerSpot reviewer
IT security analyst at a financial services firm with 1,001-5,000 employees
Real User
Top 20
Helps protect data across multi-platform environments, connects to a wide range of devices, and helps us stay compliant
Pros and Cons
  • "The custom classifications are one of the most valuable features."
  • "The custom data classification for the African region needs to be improved."

What is our primary use case?

We use Microsoft Purview for DLP capabilities and email encryption.

How has it helped my organization?

Ensuring data protection across multi-cloud and multi-platform environments through Purview is crucial for us. Currently operating on Azure and AWS, we plan to migrate a portion of our on-premises workloads to the cloud. To achieve this, we will leverage Purview for data loss prevention on our virtual machines and utilize Azure Arc for centralized management of all our platforms.

Purview's ability to connect to a wide range of devices, including iOS, Android, and others, enhances our visibility into BYOD devices deployed across our environments.

As a public organization, we are bound by policies and regulations. To ensure compliance across Azure Dynamics 365 and Office 365, both locally and internationally, we leverage the native compliance capabilities of Purview, which integrates seamlessly with both platforms.

The DLP for remediating policy violations works well. We can easily view the details and conduct investigations from a single dashboard.

We recently started using Purview for DLP on Mac OS devices.

Implementing Purview as our primary data loss prevention solution has yielded significant benefits. Our Microsoft E5 license provides enhanced protection across the organization, offering immense value through its comprehensive features. Consequently, we have been able to streamline our security posture by consolidating third-party solutions and focusing on Purview and other robust Microsoft applications.

Microsoft Purview has streamlined our workflow by consolidating diverse systems into a single, user-friendly dashboard. This one-stop shop simplifies access and management across our organization.

Microsoft Purview enables us to show our compliance in real-time. We are satisfied with the speed at which Purview provides alerts and details to us.

Microsoft Purview has significantly shortened the response time to insider threats by almost 70 percent. It can rapidly block unauthorized user access, leading to a reduction in required manpower.

Microsoft Purview has helped to save money by preventing the loss of data in our environment as well as around 60 percent of our admin user's time.

Purview helps us stay on top of compliance. We no longer have to review incidents manually, improving compliance by 80 percent.

What is most valuable?

The custom classifications are one of the most valuable features. For instance, if we want to block the transfer of card details, there are many pre-built samples for different countries that we can easily use in Purview, eliminating the need to create our classifications which makes the work easier.

What needs improvement?

Purview needs to improve its DLP capabilities for removable devices such as external drives and USB devices.

The custom data classification for the African region needs to be improved.

For how long have I used the solution?

I have been using Microsoft Purview for five years.

What do I think about the stability of the solution?

Microsoft Purview has been stable, with no incidents involving the Data Loss Prevention functionality. However, there have been a few instances where the admin portal has been unavailable.

What do I think about the scalability of the solution?

Microsoft Purview is extremely scalable.

How are customer service and support?

The support response time can be improved.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We are currently using Forcepoint and Microsoft Purview, but with our E5 license, we're considering consolidating our security products under one umbrella and one dashboard, potentially phasing out Forcepoint.

How was the initial setup?

The initial deployment took a few hours. Five to six people were involved in the deployment.

What's my experience with pricing, setup cost, and licensing?

I would rate the cost of Microsoft Purview a six out of ten with ten being the most expensive.

What other advice do I have?

I would rate Microsoft Purview an eight out of ten.

We have a complex group-wide tenant that requires us to have different administrative units for each country. We have around 50,000 users worldwide.

Purview does not require any maintenance beyond regular checks in the admin portal to ensure everything is functioning correctly.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Cybersecurity Consultant at Cyberiage
Consultant
Safeguards sensitive and confidential data, but frequent updates can make navigating the UI unpredictable
Pros and Cons
  • "Microsoft Purview's primary benefit lies in safeguarding sensitive and confidential data, thereby mitigating the risk of internal data exfiltration."
  • "Frequent daily updates from Microsoft can cause interface elements like buttons to appear and disappear, making navigation unpredictable."

What is our primary use case?

We have implemented Microsoft Purview as a comprehensive DLP solution for our clients across Europe, Africa, and the Middle East to protect their data and help them classify, identify, and investigate who and how the data is being accessed.

How has it helped my organization?

Microsoft is aiming to build favorable relationships with other cloud solution providers. On our end, if we have both AWS solutions and Microsoft's cloud solution, implementing the Microsoft Purview dashboard can be a good way to collect and classify our data across both platforms. This could be a strong selling point for Microsoft to explore partnerships with AWS and other public cloud players, allowing them to combine and leverage their global development, sales, and services.

Implementing Purview's integrated compliance across Azure Dynamics 365 and Office 365 is relatively straightforward thanks to available connectors and Microsoft's improved user interface.

Microsoft Purview includes a compliance manager, which simplifies meeting various standards and regulations through integration with companies like ISO, ISCE, and other risk solutions. This feature is an add-on for E5 and E3 licenses. It allows us to create assessments that generate reports with specific recommendations for implementing and configuring ISO 27001 or other standards within our Microsoft 365 environment. This makes compliance significantly easier and, according to Microsoft, can reduce the cost of implementing such measures by approximately 40 percent compared to using other solutions for ISO compliance or other critical regulations.

Given my role as a cybersecurity consultant, I previously created a DLP policy based on the client's needs. Since then, I haven't had further contact with the client. However, I'm now working on a new project for them next year. This project involves developing and implementing a DLP solution with a focus on information protection. My responsibilities include monitoring all user activity and reporting on it in a few months. Based on my observations, there's a significant amount of activity requiring governance. This includes areas like DLP policy enforcement, USB blocking, printer control, copy prevention, file transfer via secure FTP, and external user access restrictions. Purview's data loss protection is helpful for remediating policy violations.

I'm developing a short training guide, about four pages or more, on enabling information protection labeling and related topics. Some clients have suggested automation, but I believe the best approach is to guide users through manual labeling. For instance, we could have a "Sensitive" label for data like personal information, ID numbers, passports, names, passwords, and so on. Information protection can be implemented either by defining detection rules beforehand or by using the system's automated detection capabilities. If sensitive information is detected, the system can then recommend applying the "Non-Confidential" label or whichever equivalent label we prefer.

Microsoft has developed and launched Microsoft Defender for Endpoint for Mac. This agent for macOS is the same agent used for data loss prevention in Endpoint. However, if we don't require DLP for Endpoint, we can simply synchronize our Macs with Microsoft Intune. Intune, a combination of Microsoft Entra ID and an MDM solution, is not just for mobile devices; it's a device management platform for all company devices, including PCs, Macs, mobile devices, and servers. It allows us to synchronize settings and policies across all our devices, manage software deployments, and utilize various other features. Therefore, we have two options: either synchronize our Macs with Intune or install the Microsoft Defender for Endpoint agent to implement DLP for Endpoint. DLP for Endpoint is mandatory if we need to detect and control USB devices, printers, and other data transfer peripherals.

Microsoft Purview's primary benefit lies in safeguarding sensitive and confidential data, thereby mitigating the risk of internal data exfiltration.

Purview does help our customers reduce the number of solutions they interact with. From a cybersecurity engineer and information security expert perspective, consolidating and streamlining technology can be beneficial for IT departments, especially before implementation. Currently, Security Service Edge emerges as a promising solution due to its integration with zero-trust principles and protocols. For example, instead of deploying multiple endpoint detection and response solutions, a single, antivirus-free EDR like CrowdStrike can suffice. Similarly, Microsoft's Defender for Cloud Apps, combined with XDR and other security features, offers a comprehensive solution for Security Operations Centers. My goal is to create a unified MDR solution for clients, allowing for centralized data collection and log analysis. This unified platform, ideally with one or two dashboards, would enable efficient investigation and response, minimizing investigation time and cost. Combining various tools into one interface eliminates the need to jump between dashboards, improving analyst efficiency. Why rely on multiple vendors like CrowdStrike, Proofpoint, Minetest, and MISSP when a single solution can offer comprehensive visibility and data security? Microsoft's Image Security 365, coupled with best practices and anti-phishing strategies, can significantly enhance security. Furthermore, I recommend implementing a DMZ with two firewalls, one internal and one external. This layered security approach, while requiring two vendors, provides redundancy and prevents attackers from exploiting a single firewall and gaining access to the network. However, it's important to remember that cybersecurity solutions are not one-size-fits-all. Each client and scenario requires tailored strategies based on their unique needs and context. Consistency across the industry is crucial, but it's important to acknowledge the lack of standardized approaches in the current landscape.

The Microsoft Purview dashboard is primarily a data security solution, allowing us to implement various layers to safeguard our information. While it can be used for some Endpoint Detection and Response functionalities, its full potential in this area might not be realized without proper configuration and understanding of the underlying processes.

While Purview offers real-time compliance monitoring, it's an add-on feature functioning as a compliance manager. However, due to a lack of clear communication, not all companies fully understand its capabilities. Additionally, it's important to note that while compliance and standards often relate heavily to financial and banking sectors, the scope of regulations has broadened significantly in recent years, extending beyond these specific industries.

Purview helps us stay on top of compliance because Microsoft has tried to build Purview based on the ISC framework.

What is most valuable?

No single feature stands out as the best because the most effective approach involves combining multiple features. For example, when using information protection, labeling, and classification, a multi-step process is necessary. First, we must classify our data, which requires a thorough understanding of our environment and the nature of the data itself. Once classified, we can apply labels and establish rules governing data sharing through information protection measures. The final step involves implementing and configuring a Data Loss Prevention solution. It's crucial to remember that the goal isn't to find ideal individual features; rather, it's to leverage the synergy of multiple technologies to create a comprehensive and powerful data protection strategy.

What needs improvement?

I've been working closely with Microsoft support on issues with the Microsoft Purview Information Protection scanner's on-premises services. While it's a solid tool, there's still room for improvement in my opinion. I've submitted numerous recommendations, from solutions to address specific problems to the implementation of new features like bulk scanning across multiple servers, not just individual paths. I've also encountered a high number of false positives in the classifier and made suggestions for resolving them. Microsoft support is currently reviewing my input, and we're collaborating to refine the scanner and minimize false positives. It's important to remember that this is a new technology, and like any newborn business venture, it's prone to growing pains. Errors and mistakes are inevitable along the way, but they're also valuable learning opportunities.

Frequent daily updates from Microsoft can cause interface elements like buttons to appear and disappear, making navigation unpredictable. Additionally, Microsoft also generates new licenses that require investigation to identify each new license.

For how long have I used the solution?

I have been using Microsoft Purview for one and a half years.

What do I think about the scalability of the solution?

Microsoft Purview is scalable.

How are customer service and support?

Sometimes we have a communication gap or delay but most of the time the technical support is good.

How was the initial setup?

One person can deploy Microsoft Purview.

What about the implementation team?

We implement Purview for our clients.

Which other solutions did I evaluate?

We are a Microsoft Gold Partner and are currently satisfied with our existing solutions. Therefore, we do not prioritize evaluating other vendors at this time.

What other advice do I have?

I would rate Microsoft Purview a seven out of ten. Purview is a good solution but it takes time to master.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Download our free Microsoft Purview Data Governance Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2025
Buyer's Guide
Download our free Microsoft Purview Data Governance Report and get advice and tips from experienced pros sharing their opinions.