We use this solution when we have integrations and need to connect to SAP or to some Q mechanisms like ActiveMQ or RabbitMQ. The applications we develop are for administrators. We are customers of Mule ESB.
Not specified ( Team Lead ) at ADP
Simple language for writing transformations; easy to develop APIs with minimal coding required
Pros and Cons
- "The solution doesn't require much code writing and we can develop APIs very easily."
- "The current version will not be supported for much longer."
What is our primary use case?
What is most valuable?
The HTTP, SAP and RabbitMQ connectors that we use are very easy to connect. The language for writing the transformations is also very simple. This is a useful solution. The solution doesn't require much code writing and we can develop APIs very easily.
What needs improvement?
The main issue we currently have is that the version we are using will not be supported for much longer and we'll have to migrate to the newer version.
For how long have I used the solution?
I've been using this solution for five years.
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What do I think about the stability of the solution?
We use this solution every day and it is stable.
What do I think about the scalability of the solution?
The solution is scalable although we don't need to scale for now.
How are customer service and support?
The support is pretty good. We raise a ticket when we need something and the response time is good.
How would you rate customer service and support?
Positive
How was the initial setup?
We had some initial hiccups following deployment, but since then it's been good. We deployed in-house.
What's my experience with pricing, setup cost, and licensing?
Licensing costs are relatively expensive.
Which other solutions did I evaluate?
The main difference I noticed between Mule and Red Hat Fuse was the licensing cost. Mule ESB was a more expensive solution. I haven't worked much on other ESBs but when I compare it with Spring Boot or other similar technologies, Mule is better in that it doesn't require much code writing.
What other advice do I have?
I rate this solution eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Software Engineer at a computer software company with 5,001-10,000 employees
Best for microservices-based architecture and easy to deploy and manage
Pros and Cons
- "It is easily deployable and manageable. It has microservices-based architecture, which means that you can deploy the solution based on your needs, and you can manage the solution very easily."
- "It should have some amount of logging."
What is our primary use case?
This is an enterprise service bus, and it is mainly used for transferring data. For example, it is used when System A has the data that needs to be sent to System B.
Our use case is transferring the enterprise data from one enterprise to a different enterprise. We use different types of connectors or connections to get the data, transform the data, and send it to a system. Almost all the integrations work in the same manner.
It can be deployed on-premise, but nowadays, most of us prefer cloud-based solutions.
What is most valuable?
It is easy to use and easy to understand.
It is easily deployable and manageable. It has microservices-based architecture, which means that you can deploy the solution based on your needs, and you can manage the solution very easily.
What needs improvement?
It should have some amount of logging.
For how long have I used the solution?
I've been using this solution for almost two years.
What do I think about the stability of the solution?
It is stable.
What do I think about the scalability of the solution?
It can scale based on your needs. It is scalable vertically and horizontally.
We have used it in many projects. Its usage might increase. It depends on the high-level management. If new products are coming, they're going to use it for sure.
How are customer service and support?
Their response is based on the subscription. If you are experiencing any production-related issues, they're immediately available.
There are various levels of tech support, and the service depends upon the level of support to which you have subscribed. Titanium support is at the highest level.
Which solution did I use previously and why did I switch?
We have used webMethods, which is an on-prem solution.
How was the initial setup?
For a cloud-based deployment, there is no need for us to manage anything. It is directly deployable. We build and deploy it. That's all.
For an on-prem deployment, a lot more installation is required, but it is a very easy process.
What about the implementation team?
We can do an on-prem deployment ourselves. Developers mainly focus on the development aspect of the solutions, and admins manage all deployments.
Which other solutions did I evaluate?
We didn't evaluate other options.
What other advice do I have?
I would recommend this solution to others. It is the best integration platform for those who are looking to implement or are going for API-based architecture and microservices-based architecture.
I would rate it a nine out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Mule ESB
October 2024
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Technology Advisory, Integration Practice Leader at Slalom Consulting
A great solution to get data with a straightforward setup and good scalability
Pros and Cons
- "The setup is straightforward."
- "The stability could be improved."
What is our primary use case?
We use this solution to get data.
What needs improvement?
The stability could be improved.
For how long have I used the solution?
We have been using this solution for about two years.
What do I think about the scalability of the solution?
The scalability is good, and I rate it a nine out of ten. We have about 20 users using this solution. We do not have plans to increase the number of users, as it depends on the number of use cases we deploy. We have developers, managers and business users using this solution.
How are customer service and support?
Technical support comes with the subscription plan.
Which solution did I use previously and why did I switch?
We used Oracle ten years ago.
How was the initial setup?
The setup is straightforward. It was a fast deployment and took one week.
What's my experience with pricing, setup cost, and licensing?
The subscription is annual.
What other advice do I have?
I rate the solution a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Solutions Architect at Persistence System
Easy and intuitive tool for developers but should have more customization capabilities
Pros and Cons
- "This tool has exceptional API management and integration connectors in addition to multiple out of the box connectors."
- "We would like the ability to use our own code. This would allow us to develop customizations with ease. Additionally, it would be nice to have more analytics or insights on the exchanged information between databases."
What is our primary use case?
I am a solution architect where I design solutions by leveraging integration tools, low-code platforms, and BPM platforms. We are using Mule EBS for transformation purposes.
How has it helped my organization?
Mule allows us to transform our data into our desired outcome and then translate it. This allows it to be moved forward for further processing.
What is most valuable?
This tool has exceptional API management and integration connectors in addition to multiple out of the box connectors.
The UI is good. From a development perspective, it's pretty easy and pretty intuitive for the developers to work with. We have fresh graduates who have started picking up MuleSoft. Its user interface is pretty intuitive.
What needs improvement?
We would like the ability to use our own code. This would allow us to develop customizations with ease. Additionally, it would be nice to have more analytics or insights on the exchanged information between databases.
For how long have I used the solution?
I am working on my third project that utilizes Mule.
What do I think about the stability of the solution?
The solution is quite stable. We have not experienced any stability related issues as of now.
What do I think about the scalability of the solution?
We have not had any issues regarding up-scaling and other things. We are in the process of increasing the usage of Mule so that it can take up to two thousand requests per unit minute.
How are customer service and support?
The last time I raised a ticket with them where we needed additional guidance, they were pretty good and responsive. On one of my previous projects that I worked with where we needed some information or we needed some additional guidance from them, we were able to collaborate with them and solve the issue pretty quickly.
How was the initial setup?
The initial setup was straightforward as we chose to go with the Mule cloud where the infrastructure was taken care of by them. We only needed to ensure connectivity between on-premise databases/systems and Mule cloud.
Because it's their cloud, the setup is much easier. It would be interesting to see what the setup is like for an on-premise or hybrid environment. It might be a completely different setup. It would probably be more complex because you have to go through certain process to ensure the compliance and the security standards of the organization are met, and that the connectivity is established.
Which other solutions did I evaluate?
We looked in to using Apache Camel and TIBCO.
What other advice do I have?
It’s a pretty good tool to have it when you try to go with a microservices type of an architecture where you want to decouple your systems and where you want all the systems to talk to each other, share that knowledge, and create those experiences that you want as part of your digital transformation journey. This tool perfectly fits that. It's a good tool to have as part of your digital transformation journey.
I would rate it a seven out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Software Engineer at a tech services company with 10,001+ employees
Offers multiple deployment options
Pros and Cons
- "The solution offers multiple deployment options."
- "It would be great to see implementing security modules as a feature."
What is our primary use case?
At the moment, we are using MuleSoft 4, for which I am a certified developer. We use version 4.3.
What is most valuable?
We can do very fast development of the orchestrations of MuleSoft. The design patents which we use for integration patents are also a nice feature.
The solution also offers multiple deployment options. I like the endpoint time manager and the access policies.
What needs improvement?
In respect of the UI or the interface, a concept such as that offered by Microgateway would be preferable. We basically use ESB for the gateways. Yet, sometimes when we make use of on-premises standard applications, we require a Microgateway or sidecar proxy products or sidecar proxy-type gateways. This should be addressed.
A Microgateway type of application should be available for lending support to MuleSoft. When it comes to standalone applications, it would be better if a sidecar proxy were available, rather than the security models being implemented inside the application. The sidecar proxies make things very simple in respect of microservices.
It would be great to see implementing security modules as a feature.
For how long have I used the solution?
I have been working with MuleSoft for the past seven years.
What do I think about the stability of the solution?
Our current requirements are not great. The version we currently use, 4.3, is much more stable at present. It has good stability.
What do I think about the scalability of the solution?
The scalability is good. It varies with the request I receive or the application size. It can be done with much ease.
How are customer service and technical support?
Technical support is more in the purview of developers.
How was the initial setup?
The installation time depends on the product being deployed and the size of the application. What we are using at the moment would not require installation of more than an hour. We usually would receive a zip file that we would insert into the server, at which point we could start with the deployment. We have a command for the installation of the licenses and even this depends on the type of job involved. That is all. I would put the installation time at no more than 35 to 40 minutes.
What about the implementation team?
I have done the installation on my own many times. I have this product on my personal laptop, as well and usually install it on my small machines.
What other advice do I have?
As with our other applications, MuleSoft is on-premises, but we make use of a hybrid strategy involving the use of an endpoint cloud and agent. While our initial deployment was on-premises, our control plane is on endpoint in the cloud.
I am a MuleSoft developer and am working for a client. The company which I work for is a partner with MuleSoft.
I would recommend MuleSoft to others.
While what we are using for our current project is more than sufficient, it would be nice to see Microgateway added as a feature.
I rate the solution as an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Enterprise Software Engineer at Wolters kluwer
Allows us to integrate with other software applications but could be more secure
Pros and Cons
- "It's open source, and there are a lot of community resources. Mule ESB makes it easy to connect to other software applications."
- "Mule ESB isn't as secure as IBM. Financial companies go with IBM for that reason."
What is our primary use case?
We use this solution to integrate with other software applications.
Now, we are running almost 50 integration APIs, and will have over 1 million billable transactions.
The solution can be deployed on cloud or on-premises. I'm using version 4.2.
What is most valuable?
It's open source, and there are a lot of community resources. Mule ESB makes it easy to connect to other software applications.
What needs improvement?
Mule ESB isn't as secure as IBM. Financial companies go with IBM for that reason.
For how long have I used the solution?
I have been using this solution for over nine years.
What do I think about the stability of the solution?
The stability is great compared to IBM.
What do I think about the scalability of the solution?
The scalability is amazing. You can increase the horizontal perspective or the increase the vertical perspective. It depends on your business needs.
How are customer service and support?
We have a dedicated support person from the MuleSoft tech support.
How was the initial setup?
Development is very easy. Initial setup took two days. We needed to open a firewall, download the necessary things, clean the server, file storage, network storage, and we needed to work on the installation of the servers.
For deployment, we had one person for admin and one person for development.
What other advice do I have?
I would rate this solution seven out of ten.
I would recommend this solution for those who want to use it. It will depend on the customer's needs and what they want to use it for.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr. Specialist Quality Assurance at a tech vendor with 10,001+ employees
Conversion and transition performance is solid
Pros and Cons
- "I'm not using ESB directly. It is the integration layer, so it's running under the hood. However, the conversion and transformation performance is excellent. Anypoint Enterprise Security is also solid."
What is our primary use case?
ESB is middleware for interacting with multiple heterogeneous systems. Our most critical use case is ensuring the connection is ready, systems are interacting seamlessly, data conversion is happening, and the business logic is being applied.
The solution is the middleware between the producer and a consumer, and we ensure that the producer is creating the data according to the consumer's requirements. If any orchestration or any transformation is necessary, then MuleSoft performs that.
What is most valuable?
I'm not using ESB directly. It is the integration layer, so it's running under the hood. However, the conversion and transformation performance is excellent. Anypoint Enterprise Security is also solid.
For how long have I used the solution?
I've been working with ESB for two years, but I'm not exposed to the coding or developing aspects. It is part of the integration layer, and I deal with middleware integration testing.
What do I think about the stability of the solution?
Mule ESB's stability is also good.
How was the initial setup?
We have a four-person DevOps team that performed the initial setup, so I wasn't involved, but I think the deployment would be smooth and straightforward because it's on the cloud.
What other advice do I have?
Nine out of 10. It's one of the better open-source tools for development. It provides seamless support and transition. I give it a high rating because most organizations are using MuleSoft.
IBM and Oracle are also in the middleware market. MuleSoft is open-source and readily available, so people can meet their needs easily with this tool. We have a REST API with minimal integration and configuration, so we can easily use this solution.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Software Developer at Softtek
Modernized the way my company offers services and improved the user experience
Pros and Cons
- "The solution improved my company by modernizing the way we offer services and improving the user experience."
- "In the next release, I would like to see improvement in the generator for the DataWeave language so that it's a little more graphic."
What is our primary use case?
When I worked for the Sprint telephone company, we used the solution as a bridge between their legacy systems and the front end. We developed a lot of the functionality, for example, logging into users' accounts and activating cell phones.
How has it helped my organization?
The solution improved the company by modernizing the way they offer services and improving the user experience.
What needs improvement?
In the next release, I would like to see improvement in the generator for the DataWeave language so that it's a little more graphic.
For how long have I used the solution?
I've been using Mule ESB since 2016, so about six years.
What do I think about the stability of the solution?
The stability of the solution is great. In fact, the stability is another improvement that the solution brought to the company.
What do I think about the scalability of the solution?
The solution has great scalability.
Which solution did I use previously and why did I switch?
I previously used an eCommerce platform called Intershop, but it's not really an ESB. Intershop allows for the development of the whole eCommerce system, from the back end to the front end. I switched to Mule due to the needs of a new project that I was starting because it acts as a bridge between legacy systems and front-end systems.
How was the initial setup?
It was kind of straightforward. We had to study their legacy systems and then make some kind of mapping between those legacy systems and the RESTful APIs handled by Mule.
What about the implementation team?
We used a consultant directly from MuleSoft for deployment. It took about an hour or two to deploy the solution, plus time for testing.
What other advice do I have?
To those looking into implementing this solution, I would say that you will enjoy the experience of using Mule.
I would rate this solution as a ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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