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reviewer1413528 - PeerSpot reviewer
Director - Projects at a tech services company with 11-50 employees
Real User
Top 20
Provides many connectors to facilitate integration, and helpful community support is available
Pros and Cons
  • "The most valuable feature for Mule is the number of connectors that are available."
  • "MuleSoft is not so strong in method-based integration, so they're not so functional in that regard."

What is our primary use case?

We are an IT consulting company and we have built our security on Mule ESB. We work for different customers for whom we develop projects for application integration using MuleSoft.

Our use cases involve connecting backend systems like Salesforce, SAP, and other custom applications. We also expose these APIs to external customers. We have also integrated it with a system of engagement, for example, Qooper.

What is most valuable?

The most valuable feature for Mule is the number of connectors that are available. There are a lot of connectors to different systems so if you want to connect to SAP or Salesforce, there are readily available connectors that are of great help. It saves a lot of time using this system.

The level of integration that this product offers is quite far ahead of the competition.

They have a very strong developer community, interacting at an informal level on a daily basis.

What needs improvement?

MuleSoft is not so strong in method-based integration, so they're not so functional in that regard. It seems that it has not been their priority.

For how long have I used the solution?

We have been working with this product for about a year.

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What do I think about the stability of the solution?

No problems with stability have been brought to my attention, although once the system is in production, a different team handles it.

What do I think about the scalability of the solution?

This product is hosted on the AWS cloud, so it has inherent scalability.

We have implemented this solution for between three and five customers in the past year. It is suitable for medium to large companies, where we have clients in each category including some that are quite big.

How are customer service and support?

They have a wonderful, modern concept of community-based support. It is not a formal meeting. Rather, they often interact using technologies such as WhatsApp. They share problems and get solutions from all over the world. Surely, this is a very strong area of MuleSoft.

Which solution did I use previously and why did I switch?

Some of my team members have worked on other ESB solutions in the past, but in this organization, we have not dealt with one other than MuleSoft.

One of the products that we are familiar with is a solution by IBM. This competing product is strong in terms of method-based integration.

How was the initial setup?

The initial setup is very simple. The installation probably takes four hours, on average.

What about the implementation team?

Our in-house teams do the implementation for our clients.

From a developer's perspective, it does not require much effort for maintenance. After we develop, the DevOps team takes it over for deployment and maintenance. When it comes to issues in production, my team would not be responsible.

What other advice do I have?

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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reviewer1413528 - PeerSpot reviewer
Director - Projects at a tech services company with 11-50 employees
Real User
Top 20
A scalable solution with good community support
Pros and Cons
  • "I am impressed with the product's connectors and scalability."
  • "The solution's setup needs to be a bit more straightforward and its support needs to respond faster."

What is our primary use case?

We use the solution to create integration with different systems. 

What is most valuable?

I am impressed with the product's connectors and scalability. 

What needs improvement?

The solution's setup needs to be a bit more straightforward and its support needs to respond faster. 

For how long have I used the solution?

I have been working with the product for three years. 

What do I think about the stability of the solution?

I would rate the solution's stability a nine out of ten.

What do I think about the scalability of the solution?

I would rate the solution's scalability a nine out of ten. We have a few hundred users for the product. 

How was the initial setup?

I would rate the solution's setup a six out of ten and took around three to four days to complete. 

What's my experience with pricing, setup cost, and licensing?

I would rate the product's pricing a nine out of ten. It is a pricy solution. 

What other advice do I have?

I would rate the solution an eight out of ten. The solution is a good and stable product with great community support.

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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Mule ESB
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develope2160648 - PeerSpot reviewer
Mulesoft Developer at a tech consulting company with 201-500 employees
Real User
Top 20
A user-friendly lightweight enterprise service bus and integration framework
Pros and Cons
  • "I like that it's user-friendly. Compared to other ESBs, I find it easier to use. I like it better than other ESBs. I like the connectors, which make calling the APIs through the routers easier."
  • "The initial setup could be more straightforward."

What is our primary use case?

We use Mule ESB to integrate different products like SAP and Salesforce. We also use it to transform data and communicate it in different versions. 

What is most valuable?

I like that it's user-friendly. Compared to other ESBs, I find it easier to use. I like it better than other ESBs. I like the connectors, which make calling the APIs through the routers easier.

What needs improvement?

The initial setup could be more straightforward.

For how long have I used the solution?

I have used Mule ESB for about a year and a half.

Which solution did I use previously and why did I switch?

Mule ESB is better than Oracle.

How was the initial setup?

The initial setup is complex because of the Maven part.

What other advice do I have?

On a scale from one to ten, I would give Mule ESB an eight.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Co Founder - Data Engineering Head at Sadeeem Knowledge
Real User
Great increased our development and improves our time to market
Pros and Cons
  • "The solution has a good graphical interface."
  • "Community editions need more attention."

What is our primary use case?

We use this solution for payment integration. We are customers of Mule ESC and I'm a co-founder and the data engineer head.

How has it helped my organization?

The solution has helped us to develop more quickly and improve our time to market. 

What is most valuable?

I like the graphical interface and the number of connectors. The solution is easy to maintain. 

What needs improvement?

I'd like to see more attention given to the community editions.  

For how long have I used the solution?

I've been using this solution for 10 years. 

What do I think about the scalability of the solution?

The solution is scalable and stable. 

How was the initial setup?

The initial setup wasn't that complex, we did it ourselves.

What's my experience with pricing, setup cost, and licensing?

We're using the open-source version. 

What other advice do I have?

I rate the solution nine out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Principal Architect And Management Council Member at a tech services company with 51-200 employees
Real User
It has changed our approach towards integration. HTTP/Messaging listener services, data transformation and connection handling are now redundant.
Pros and Cons
  • "Mule Expression Language"
  • "Documentation is cryptic, product releases are far too frequent, and upgrades become troublesome."

What is most valuable?

In order of importance:

- Connectors

- Data Weave

- Mule Expression Language


How has it helped my organization?

It has changed our approach towards integration, making plumbing functions such as HTTP/Messaging listener services, data transformation and connection handling redundant.

What needs improvement?

Documentation is cryptic, product releases are far too frequent, and upgrades become troublesome.

For how long have I used the solution?

1 year as a developer and architect.

What was my experience with deployment of the solution?

Deployment of custom flows is troublesome and fraught with difficulty

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user651525 - PeerSpot reviewer
Integration Architect @ Information Management, Integration and Analytics - RXP Services Limited at a tech services company with 501-1,000 employees
Consultant
It allows for mappings using a DSL

What is most valuable?

DataWeave: It allows for complex mappings using a simple DSL (Domain Specific Language).

How has it helped my organization?

Integration between systems can often take several days. However, with MuleSoft ESB, it can take as little as fifteen minutes.

What needs improvement?

The CloudHub offering requires some time to mature. However, it is a good overall solution.

Some further details:

1. The AnypointMQ offering is not very stable, as such can cause issues
when dealing with high volume burst messages.

2. The CloudHub offering is EC2 instance based and does not run in
containers.

3. The speed of the CloudHub user interface is poor.

4. Deployment takes several minutes (due to Ec2 architecture as opposed to
containerization).

5. There is currently no cross application object store.

For how long have I used the solution?

I have used MuleSoft ESB for six years.

What do I think about the stability of the solution?

CloudHub stability has been an issue. However, this is being worked on.

What do I think about the scalability of the solution?

The product scales very well.

How are customer service and technical support?

Technical support is superb. The engineers that support customers are Java developers and have a deep understanding of the issues and resolutions. This is one of the biggest selling points for MuleSoft.

Which solution did I use previously and why did I switch?

Previously, we used Apache Camel and Spring Integration. However, they require more technical involvement than MuleSoft ESB.

How was the initial setup?

The setup is done with a simple deployable .zip file. It is very simple to set up and run.

What's my experience with pricing, setup cost, and licensing?

Pricing is tailored to the customer. As such, I would recommend speaking with your account representative.

Which other solutions did I evaluate?

We evaluated Dell Boomi, Informatica, and Talend. However, for the given use case, MuleSoft came out on top.

What other advice do I have?

Focus on the business problem you want to solve, as the technical integration in MuleSoft is relatively simple.

Disclosure: My company has a business relationship with this vendor other than being a customer: We are a partner.
PeerSpot user
reviewer958686 - PeerSpot reviewer
Technical Lead at a tech services company with 10,001+ employees
User
It helps in managing APIs, but many of the customers feel that the licensing costs are too much

What is our primary use case?

  • API integration with many backend systems, deployment options, testing. 
  • It helps me to manage API as well.

How has it helped my organization?

  • For API creation and integrations in agile mode.
  • Reduces the development cost and time as we work in agile mode.

What is most valuable?

Connectors: It has many connectors and components that really help to complete the development very quickly.

What needs improvement?

  • Support, and with respect to licensing cost.
  • Many of the customers feel that the licensing cost is much.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Co-Founder & Director at a tech services company with 11-50 employees
Real User
Message routing redirects messages to the appropriate target endpoint. I would suggest adding scenario-based and audio-visual tutorials.

What is most valuable?

  • Service Mediation: This is an abstraction layer in between the service consumer and the service provider.
  • Message Routing: This feature consumes messages. It filters, enriches, and performs necessary operations on a message. It redirects them to the appropriate target endpoint, based on a certain decision making criterion.
  • Data Transformation: The process of converting/transforming data or information from one format to another.

How has it helped my organization?

I am providing the service for MuleSoft ESB. My company has delivered solutions such as travel portals, retailer engines, application integration, and a wide range of other scenarios, where ESB can be utilized.

What needs improvement?

MuleSoft ESB is a wonderful product. However, in order to help the developers utilize it extensively, I would suggest adding some scenario-based and audio-visual tutorials.

For how long have I used the solution?

I have been using this solution for four years.

Which solution did I use previously and why did I switch?

I am working on a number of open-source integration platforms and MuleSoft ESB is an ideal choice for us. This tool makes it easier for the developers to deliver complex projects with the best quality.

How was the initial setup?

The initial/basic setup for the development and production environments was fairly easy and straightforward. For complex requirements, you may need some assistance from the experts.

Which other solutions did I evaluate?

I am working on frameworks/solutions such as Red Hat JBoss Fuse, Spring Integration, Apache Camel, and Apache ServiceMix.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user845028 - PeerSpot reviewer
it_user845028Staff Software Engineer at a tech services company with 10,001+ employees
Real User

Hi Tejas,

Nice tutorial! Let's keep our fingers crossed that this works. I'm on day 3 of uptime. I would like to put this all to rest.
An easy solution to your problem would be not to use the threading profile-based strategy you were setting up and replace the scripting component with a pooled java component configured.
How can implement MuleSoft integration with other services?
Excellent tutorials – very easy to understand with all the details of the config parameters you provide. I hope you will continue to provide more such tutorials.
If MuleSoft starts to prosper, it is likely at least some of these well-funded competitors would come up with a competing solution, or they may even be developing one already.
I recommend Videos Courses from MuleSoft Training on Mac and Windows.
I want to learn MuleSoft ESB, I am not a java resource, weather I am eligible to learn lot required to learn Java also.

Muchas Gracias,
Sharma

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Updated: November 2024
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