Try our new research platform with insights from 80,000+ expert users
MuleSoft API Manager Logo

MuleSoft API Manager pros and cons

Vendor: Salesforce
4.1 out of 5
3,150 followers
Post review

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

MuleSoft API Manager offers excellent scalability and stability, making it suitable for high-demand environments.
The API management and development tools are highly valued for their robust features and user-friendliness.
The ability to integrate seamlessly with multiple systems and platforms enhances operational efficiency.
Security and policy enforcement, including rate limiting and client enforcement, are key strengths.
MuleSoft API Manager provides valuable connectors and plugins for extensive customization and integration.

CONS

MuleSoft API Manager should focus more on customer support service improvement.
Documentation needs enhancement to explain each feature clearly.
Pricing is expensive and should be adjusted to be more affordable.
Initial setup is complex and requires simplification.
The process of applying policies should be automated to improve efficiency.
 

MuleSoft API Manager Pros review quotes

MA
Dec 10, 2019
The ESB, the enterprise service bus is what we primarily use. In addition to that, the API management. These are the two tools which we have been using extensively. The enterprise platform.
reviewer1399626 - PeerSpot reviewer
Aug 11, 2021
Technical support has been helpful.
Karthick Sampangi - PeerSpot reviewer
Aug 25, 2023
Overall, the platform is pretty good, I cannot say which one specific feature is good. The idea of an API manager is really interesting.
Learn what your peers think about MuleSoft API Manager. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
reviewer1679991 - PeerSpot reviewer
Oct 6, 2021
The stability overall has been pretty great.
Nikhil GU - PeerSpot reviewer
Aug 19, 2024
I found the authentication features very valuable, like how the tool provides client IDs and secrets and lets you apply authentication policies. We bought the Titanium package with analytics, which allowed us to do rate limiting and throttling. The API monitoring and alerting were also useful.
Michael Makanda - PeerSpot reviewer
Jun 21, 2023
The auto-creation of the API documentation is useful.
LF
Jan 10, 2023
MuleSoft Anypoint API Manager is a great solution. I like it very much because of its speed of delivery and because it allows API-led integration.
US
Aug 1, 2022
It provides all of the robust platform-enabled features.
reviewer1315965 - PeerSpot reviewer
Mar 30, 2020
The documentation is great; it is always up to date and well-presented.
TA
Mar 2, 2021
The solution has been very stable.
 

MuleSoft API Manager Cons review quotes

MA
Dec 10, 2019
Rather than focusing on numbers, they should focus more on the customer support service.
reviewer1399626 - PeerSpot reviewer
Aug 11, 2021
The initial setup, if you go back three or three and a half years, definitely, for us, was complex.
Karthick Sampangi - PeerSpot reviewer
Aug 25, 2023
One improvement is maybe to add a plugin in the API manager. Let's say an organisation is using SOAP services or legacy APIs. Maybe I don't want to migrate it to rest API, but my plugin should be able to convert Jason to XML. Basically, protocol transformation features in API Manager.
Learn what your peers think about MuleSoft API Manager. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
reviewer1679991 - PeerSpot reviewer
Oct 6, 2021
We find that the enterprise level is lacking scalability.
Nikhil GU - PeerSpot reviewer
Aug 19, 2024
I'd like to see improvements in API Exchange. Currently, we can only expose APIs publicly. I want to categorize some APIs and expose them just to internal stakeholders. It would be great if they could log in to a developer portal, see our current APIs, view Swagger or RAML docs, and try request-response payloads.
Michael Makanda - PeerSpot reviewer
Jun 21, 2023
The solution is missing a monetization module.
LF
Jan 10, 2023
An area for improvement in MuleSoft Anypoint API Manager is the process of applying policies because it's manual. It would be great if MuleSoft could make the process easier, particularly by automating it.
US
Aug 1, 2022
When compared to other integration technologies, it is slightly higher.
reviewer1315965 - PeerSpot reviewer
Mar 30, 2020
The initial setup is very complex.
TA
Mar 2, 2021
Their analytics needs a lot of improvement. It's really lacking right now.