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Caesar Malenga - PeerSpot reviewer
Senior Systems Analyst - Infrastructure at Workers' Comp
Real User
Top 20
Scalable and reliable, but support could improve
Pros and Cons
  • "The solution is stable."
  • "We're supposed to have used NetApp FAS Series for replication, but then one of the nodes failed, and then it's taken us some time to bring it up."

What is our primary use case?

I am using NetApp FAS Series for file backups.

What needs improvement?

We're supposed to have used NetApp FAS Series for replication, but then one of the nodes failed, and then it's taken us some time to bring it up.

The management console and disc partitioning could improve.

For how long have I used the solution?

I have used NetApp FAS Series within the past 12 months.

What do I think about the stability of the solution?

The solution is stable.

I would rate the stability of the NetApp FAS Series an eight out of ten.

Buyer's Guide
NetApp FAS Series
April 2025
Learn what your peers think about NetApp FAS Series. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,335 professionals have used our research since 2012.

What do I think about the scalability of the solution?

The solution is scalable. We have not done much scaling but we know it can.

How are customer service and support?

The support for NetApp FAS Series has not been great.

How was the initial setup?

The whole installation wasn't done right from the start. I think that's where the problem started.

What's my experience with pricing, setup cost, and licensing?

We are on a perpetual license.

What other advice do I have?

I would recommend 

I rate NetApp FAS Series a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user527277 - PeerSpot reviewer
IT Analyst at a local government with 501-1,000 employees
Vendor
You can run a smaller aggregate with SSDs in the flash pool.

What is most valuable?

It takes your standard IOPS in your drives and it gives you much greater performance out of that aggregate. You can run a smaller aggregate with SSDs in the flash pool, and it'll give you the IOPS of many more spindles. What it does is it brings your SATA disks aggregate up to the SAS speed, depending upon how many spindles you're running, and your SAS aggregates perform much better.

How has it helped my organization?

We had an IOPS problem earlier. We were running Citrix and we were having boot storms. Part of the problem was the aggregates that we had were too small. The boot storm would basically fill up the NVRAM. It was unable to write to disk because the disks were running full. The problem was solved by going to flash pools. It was great.

What needs improvement?

I have not given the FAS a perfect rating because the All Flash Array is probably going to beat it down, in terms of performance.

I would give it a perfect rating if there wasn’t any ceiling. When you have some systems and you increase your disk IOPS by adding either All Flash Array or you add a flash pool, sometimes you move the bottleneck; you move the bottleneck up to the CPU. We did have that problem briefly. That was solved by basically moving some of the workload. That happened one time and we fixed it.

By moving to cluster mode, it's going to be a lot easier to move the workload. We are moving in that direction. We're doing the first assessment and planning right now.

What do I think about the stability of the solution?

We do not have any stability problems, whatsoever.

What do I think about the scalability of the solution?

NetApp aggregates are scalable. You can keep adding shelves.

How are customer service and technical support?

Technical support is very good. I've never had a problem.

Usually the problem is being able to hear them in our data center. :)

Which solution did I use previously and why did I switch?

I did not previously use a different solution. When I started working with the county, they already had the NetApp FAS.

What other advice do I have?

Go with NetApp; I haven't had a problem with it.

The most important criteria for me when selecting a vendor to work with are reliability and, for technical support, being there.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
NetApp FAS Series
April 2025
Learn what your peers think about NetApp FAS Series. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,335 professionals have used our research since 2012.
it_user332259 - PeerSpot reviewer
Senior Storage Engineer with 1,001-5,000 employees
Real User
It behaves predictably during failure, but it needs better built-in monitoring as Insight is too expensive.

Valuable Features

It’s a decently mature product that has a lot of documentation and standards and is something to be relied on.

Improvements to My Organization

Predictable behavior during failure. In terms of performance, if you have two machines, you know they’re going to perform the same.

Room for Improvement

It needs better built-in monitoring. We can’t afford Insight, and v6.2 seems like it's a purposefully inferior product to make people buy Insight, which is way too expensive.

Stability Issues

It's not on Cisco’s stability level, but it’s a 96/100.

Scalability Issues

It’s scalable, but it could be easier. Just adding shelves might require additional cards and cabling, which can be difficult.

Customer Service and Technical Support

I’m happy with the support, as they’ve been able to solve whatever I throw at them.

Initial Setup

It’s complex as there’s a lot of variables involved. Not for the weak-hearted, if you haven’t done it before.

Other Advice

It loses points because of failures.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Co-founder at Forest Technology
Real User
Easy monitoring, very stable, and easily scalable
Pros and Cons
  • "You can use different protocols at the same time. Monitoring is also very easy in NetApp FAS Series. There is a free tool for monitoring."
  • "Its licensing cost can be improved."

What is most valuable?

You can use different protocols at the same time. Monitoring is also very easy in NetApp FAS Series. There is a free tool for monitoring. 

What needs improvement?

Its licensing cost can be improved.

What do I think about the stability of the solution?

It is very stable. We have a lot of customers in Turkey, and we haven't got any major issues or complaints from our customers.

What do I think about the scalability of the solution?

It is easily scalable. You can easily scale up and use old and new products together. NetApp products are very scalable.

How are customer service and technical support?

Their technical support is very good. They work very tightly with us.

How was the initial setup?

The initial setup is very easy. It can be set up in five to ten minutes. We have a lot of technical knowledge of this product.

What's my experience with pricing, setup cost, and licensing?

It is expensive.

What other advice do I have?

I would recommend this solution. I would rate NetApp FAS Series a ten out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
it_user3396 - PeerSpot reviewer
Team Lead at Tata Consultancy Services
Real User
Top 5
FAS8k Series: Better performance & lower cost...+ A300
Pros and Cons
  • "Better performance and lower costs."
  • "It may need more flexibility to fight with other competing arrays."

What is most valuable?

Better performance and lower costs.

How has it helped my organization?

It is a great help.

What needs improvement?

It may need more flexibility to fight with other competing arrays.

For how long have I used the solution?

Over 10 years.

What was my experience with deployment of the solution?

Nothing special.

What do I think about the stability of the solution?

Not really.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Customer Service:

Good.

Technical Support:

Cool.

Which solution did I use previously and why did I switch?

EMC.

How was the initial setup?

Straightforward.

What about the implementation team?

Vendor.

What was our ROI?

Three years.

What's my experience with pricing, setup cost, and licensing?

Be careful.

Which other solutions did I evaluate?

EMC.

What other advice do I have?

Keep up the good work.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user487374 - PeerSpot reviewer
it_user487374VP Product Management at PeerSpot
Real User

Looks like you have experience with this product. It would be valuable to other professionals if you could share more input about how you use it in your company, and why should people be careful about the cost/licensing.

it_user332604 - PeerSpot reviewer
Storage Engineer at a tech services company with 501-1,000 employees
Consultant
The snap products allow the end-user to make restorations and perform offsite replications.

Valuable Features

  • Redundancy
  • Snap technologies (snap mirror, snap shots)

Improvements to My Organization

The snap products allow the end-user to make restorations and perform offsite replications. Also, it gives us secure multi-tenancy.

Room for Improvement

Nothing that I can think of right now.

Use of Solution

We've used it for seven in years.

Stability Issues

It's pretty stable. We've only needed NetApp engineers to help with an issue once since we started using it.

Scalability Issues

Very scalable, haven’t reached its limits.

Customer Service and Technical Support

Generally goes well.

Initial Setup

Very straightforward from rack stack to configuration.

Other Advice

With FAS and other NetApp tools, they make for a very intuitive solution. It's simple to manage, very scalable, one-stop shop and many native things that make it very powerful.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user3396 - PeerSpot reviewer
it_user3396Team Lead at Tata Consultancy Services
Top 5Real User

Is this OEM from CommVault?

Service manager at VST ECS
Reseller
Top 20
It can be used both SAN and NAS at the same time, is stable and scalable
Pros and Cons
  • "Can use both SAN and NAS at the same time."
  • "For long term partnership in Myanmar, the local warehouse should be built in Myanmar that's something I'd like to see. We have some issues with supply so there is sometimes a delay in getting the hardware."

What is our primary use case?

Our company is based in Myanmar. I'm formerly a system engineer and we are a NetApp service provider company as well.

What is most valuable?

This is a good product. I like that the NetApp FAS Series can use both SAN and NAS at the same time, and that's what most customers are looking for. Especially, the features like Metro Cluster and Snap mirror are also really good.

What needs improvement?

For long term partnership in Myanmar, The local warehouse should be built in Myanmar that's something I'd like to see. We have some issues with supply so there is sometimes a delay in getting the hardware.

For how long have I used the solution?

I've been using this solution for over three years. 

What do I think about the stability of the solution?

The product is stable. 

What do I think about the scalability of the solution?

The product is scalable.

How are customer service and support?

We have good support. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is relatively easy but we have a lot of experience with it.  

What's my experience with pricing, setup cost, and licensing?

Licensing costs are reasonable for our customers. We're generally dealing with enterprise-size organizations - mainly the banking and government sectors.

What other advice do I have?

I rate the solution eight out of 10. 

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
it_user351141 - PeerSpot reviewer
Storage Administrator at a financial services firm with 51-200 employees
Vendor
Its data compression saves a lot of capacity we'd otherwise have to have. It could improve by better integrating with other technologies like VMware, as there are some version conflicts.

What is most valuable?

  • Clustered data ONTAP
  • Data compression
  • High Availability
  • Snapshot technology

How has it helped my organization?

It helps us reduce costs because its data compression saves a lot of capacity we'd otherwise have to have.

What needs improvement?

It could improve by better integrating with other technologies like VMware, as there are some version conflicts. When you are using the newest storage virtual console, you cannot use VM Wall, the VM-specific firewall.

For how long have I used the solution?

We have been using it for a year for SQL databases.

What was my experience with deployment of the solution?

We've had no issues with deployment.

What do I think about the stability of the solution?

It's very stable and we've had no problems in the year we have used it.

What do I think about the scalability of the solution?

It has scaled to our needs.

How are customer service and technical support?

Customer Service:

Customer service is good; we've had no problems with them.

Technical Support:

Technical support is good; we've had no problems with them either.

Which solution did I use previously and why did I switch?

We used HDS before NetApp and we switched because of the snapshot technology and high-availability function.

How was the initial setup?

The initial setup was pretty straightforward, the implementation of the system was easy, and we had great support from the NetApp team.

What about the implementation team?

We used a vendor team who had strong expertise, and we are happy with the implementation. It’s important to have NetApp technicians implement the solution because it is helpful to have some experts.

Which other solutions did I evaluate?

No other options were evaluated.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user