Better performance and lower costs.
Team Lead at Tata Consultancy Services
FAS8k Series: Better performance & lower cost...+ A300
Pros and Cons
- "Better performance and lower costs."
- "It may need more flexibility to fight with other competing arrays."
What is most valuable?
How has it helped my organization?
It is a great help.
What needs improvement?
It may need more flexibility to fight with other competing arrays.
For how long have I used the solution?
Over 10 years.
Buyer's Guide
NetApp FAS Series
January 2025
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832,138 professionals have used our research since 2012.
What was my experience with deployment of the solution?
Nothing special.
What do I think about the stability of the solution?
Not really.
What do I think about the scalability of the solution?
No.
How are customer service and support?
Customer Service:
Good.
Technical Support:
Cool.
Which solution did I use previously and why did I switch?
EMC.
How was the initial setup?
Straightforward.
What about the implementation team?
Vendor.
What was our ROI?
Three years.
What's my experience with pricing, setup cost, and licensing?
Be careful.
Which other solutions did I evaluate?
EMC.
What other advice do I have?
Keep up the good work.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Storage Engineer at a tech services company with 501-1,000 employees
The snap products allow the end-user to make restorations and perform offsite replications.
Valuable Features
- Redundancy
- Snap technologies (snap mirror, snap shots)
Improvements to My Organization
The snap products allow the end-user to make restorations and perform offsite replications. Also, it gives us secure multi-tenancy.
Room for Improvement
Nothing that I can think of right now.
Use of Solution
We've used it for seven in years.
Stability Issues
It's pretty stable. We've only needed NetApp engineers to help with an issue once since we started using it.
Scalability Issues
Very scalable, haven’t reached its limits.
Customer Service and Technical Support
Generally goes well.
Initial Setup
Very straightforward from rack stack to configuration.
Other Advice
With FAS and other NetApp tools, they make for a very intuitive solution. It's simple to manage, very scalable, one-stop shop and many native things that make it very powerful.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
NetApp FAS Series
January 2025
Learn what your peers think about NetApp FAS Series. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
832,138 professionals have used our research since 2012.
Service manager at VST ECS
It can be used both SAN and NAS at the same time, is stable and scalable
Pros and Cons
- "Can use both SAN and NAS at the same time."
- "For long term partnership in Myanmar, the local warehouse should be built in Myanmar that's something I'd like to see. We have some issues with supply so there is sometimes a delay in getting the hardware."
What is our primary use case?
Our company is based in Myanmar. I'm formerly a system engineer and we are a NetApp service provider company as well.
What is most valuable?
This is a good product. I like that the NetApp FAS Series can use both SAN and NAS at the same time, and that's what most customers are looking for. Especially, the features like Metro Cluster and Snap mirror are also really good.
What needs improvement?
For long term partnership in Myanmar, The local warehouse should be built in Myanmar that's something I'd like to see. We have some issues with supply so there is sometimes a delay in getting the hardware.
For how long have I used the solution?
I've been using this solution for over three years.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
The product is scalable.
How are customer service and support?
We have good support.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup is relatively easy but we have a lot of experience with it.
What's my experience with pricing, setup cost, and licensing?
Licensing costs are reasonable for our customers. We're generally dealing with enterprise-size organizations - mainly the banking and government sectors.
What other advice do I have?
I rate the solution eight out of 10.
Disclosure: My company has a business relationship with this vendor other than being a customer:
Storage Administrator at a financial services firm with 51-200 employees
Its data compression saves a lot of capacity we'd otherwise have to have. It could improve by better integrating with other technologies like VMware, as there are some version conflicts.
What is most valuable?
- Clustered data ONTAP
- Data compression
- High Availability
- Snapshot technology
How has it helped my organization?
It helps us reduce costs because its data compression saves a lot of capacity we'd otherwise have to have.
What needs improvement?
It could improve by better integrating with other technologies like VMware, as there are some version conflicts. When you are using the newest storage virtual console, you cannot use VM Wall, the VM-specific firewall.
For how long have I used the solution?
We have been using it for a year for SQL databases.
What was my experience with deployment of the solution?
We've had no issues with deployment.
What do I think about the stability of the solution?
It's very stable and we've had no problems in the year we have used it.
What do I think about the scalability of the solution?
It has scaled to our needs.
How are customer service and technical support?
Customer Service:
Customer service is good; we've had no problems with them.
Technical Support:Technical support is good; we've had no problems with them either.
Which solution did I use previously and why did I switch?
We used HDS before NetApp and we switched because of the snapshot technology and high-availability function.
How was the initial setup?
The initial setup was pretty straightforward, the implementation of the system was easy, and we had great support from the NetApp team.
What about the implementation team?
We used a vendor team who had strong expertise, and we are happy with the implementation. It’s important to have NetApp technicians implement the solution because it is helpful to have some experts.
Which other solutions did I evaluate?
No other options were evaluated.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
HPC & Cloud systems administrator at Brightskies
It's highly reliable, even under a heavy load, and it's easy to manage
Pros and Cons
- "NetApp FAS is highly stable and reliable, especially under a heavy load. That is what I like most about the NetApp."
- "I would like to see NetApp add incident support."
What is our primary use case?
We are using NetApp FAS for some encrypted projects and to provide home direction for our users.
What is most valuable?
NetApp FAS is highly stable and reliable, especially under a heavy load. That is what I like most about the NetApp.
What needs improvement?
I would like to see NetApp add incident support.
For how long have I used the solution?
I've been using NetApp SAS for three or four years.
What do I think about the scalability of the solution?
If we needed to scale beyond what we have now, we could do it. I would say NetApp's scalability is sufficient for our needs. We have hundreds of users accessing the file system on a daily basis.
How are customer service and support?
NetApp support is helpful, and their technicians are knowledgeable. They usually respond fast. I would rate NetApp support eight out of 10.
Which solution did I use previously and why did I switch?
We previously used a Dell product. I think the two solutions are very similar. I also worked with Visionet, but that is apples and oranges. I wouldn't compare NetApp FAS with Visionet because these are very different site systems—parallel site systems.
What other advice do I have?
I rate NetApp FAS Series eight out of 10. I recommend NetApp FAS because it's reliable and easy to manage. NetApp support is helpful. I encourage anyone to choose NetApp.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Lead Technical Architect IT at a healthcare company with 1,001-5,000 employees
It saves a lot of time and minimizes downtime, which is important because we're a hospital and we can’t afford much downtime. I'd like more automation of the expanding aggregates and discs.
What is most valuable?
- Snapshots
- Mobility of data
- High Availability
How has it helped my organization?
It saves a lot of time and minimizes downtime, which is important because we're a hospital and we can’t afford much downtime. If they can stop all downtime, it would be a big benefit for us and our patients.
What needs improvement?
I have a very small feature request: more automation of the expanding aggregates and discs.
What was my experience with deployment of the solution?
We've had no issues with deploying it.
What do I think about the stability of the solution?
The stability is very good.
What do I think about the scalability of the solution?
We have six PB of data, and have had no problems with scalability.
How are customer service and technical support?
The technical support is good.
Which solution did I use previously and why did I switch?
We have had NetApp for a long time, and were one of the first customers in Belgium.
How was the initial setup?
If you are new, you have to learn the system, but once you know how it works, it doesn’t take much time to expand or install a new system. It was not difficult at all to learn the first time.
What other advice do I have?
Over the past few years, they have evolved a lot in manageability and automation, so we are happy with the direction they are going in. They haven’t lost their eye on stability as well. Lots of new features without sacrificing anything.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Chief Evangelist & CEO at Evantage IT Consulting Services Pvt Ltd
Lesser resources needed for snapshot and recovery
What is our primary use case?
Used SnapMirror for replication and DR. It's a good case for a storage-based DR. Good results on RPO and RTO.
How has it helped my organization?
- Efficient usage
- Good pricing
- Good solution architects and deployment guys are available
- Licensing is easy.
What is most valuable?
- Lesser resources needed for snapshot and recovery
- Easy to manage
- Recovery process is easy
- Integration with other tools is available.
What needs improvement?
- Integration with most of the third-party BR tools
- A clear roadmap for next releases should be available.
For how long have I used the solution?
Three to five years.
Disclosure: My company has a business relationship with this vendor other than being a customer: Business Partner
Senior Systems Administor at a tech vendor with 501-1,000 employees
We are able to increase performance by adding more heads to a cluster, but the free performance monitor doesn’t provide enough information.
Valuable Features
Management, for a person who’s not a storage administrator In a couple of weeks, you can get the basics of createing virtual storage, and carving out chairs and LUNS.
Improvements to My Organization
Doing more with less. I can do multiple protocols, storage efficiency, data protection tool, everything is in one solution/ecosystems. There aren't many vendors who can provide that without adding third party software and apps.
Room for Improvement
Our major issue with FAS was not having one pane of glass with all products attached to it. Other major issue is the free performance monitor doesn’t provide enough information. They want you to buy Insight, which is very expensive.
Stability Issues
It's rock solid.
Scalability Issues
I love cluster ONTAP. Being able to scale out and being able to increase performance by adding more heads to a cluster and being able to do hybrid with regular storage on same platform is huge. You can move out easily too, they provide you the tools to do that, adding a lot of value.
Customer Service and Technical Support
Great, I cannot complain. They’re there with you until problem resolved.
Initial Setup
It's straightforward setup. Depending on how you deploy, full SAN is complex, with NAS not so complex. You have to follow best practices when building out infrastructure. So, it’s not so different than deploying it with other vendors.
Other Advice
With storage, what works for me won’t necessarily work for you. Call your NetApp rep and tell him you want to test the solution. Get it on the floor and beat the hell out of it. Do a very thorough Proof of Concept.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
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Updated: January 2025
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