- Clustered data ONTAP
- Data compression
- High Availability
- Snapshot technology
Storage Administrator at a financial services firm with 51-200 employees
Its data compression saves a lot of capacity we'd otherwise have to have. It could improve by better integrating with other technologies like VMware, as there are some version conflicts.
What is most valuable?
How has it helped my organization?
It helps us reduce costs because its data compression saves a lot of capacity we'd otherwise have to have.
What needs improvement?
It could improve by better integrating with other technologies like VMware, as there are some version conflicts. When you are using the newest storage virtual console, you cannot use VM Wall, the VM-specific firewall.
For how long have I used the solution?
We have been using it for a year for SQL databases.
Buyer's Guide
NetApp FAS Series
December 2024
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What was my experience with deployment of the solution?
We've had no issues with deployment.
What do I think about the stability of the solution?
It's very stable and we've had no problems in the year we have used it.
What do I think about the scalability of the solution?
It has scaled to our needs.
How are customer service and support?
Customer Service:
Customer service is good; we've had no problems with them.
Technical Support:Technical support is good; we've had no problems with them either.
Which solution did I use previously and why did I switch?
We used HDS before NetApp and we switched because of the snapshot technology and high-availability function.
How was the initial setup?
The initial setup was pretty straightforward, the implementation of the system was easy, and we had great support from the NetApp team.
What about the implementation team?
We used a vendor team who had strong expertise, and we are happy with the implementation. It’s important to have NetApp technicians implement the solution because it is helpful to have some experts.
Which other solutions did I evaluate?
No other options were evaluated.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Systems Engineer at a government with 501-1,000 employees
We were able to restore a lot of data in about an hour, although NetApp OnCommand, which has been a lot better recently, could still be made faster.
What is most valuable?
The integration with VMware is the most valuable feature for us because we run a lot of VMs and the backup is very good when you run your VM in NFS.
How has it helped my organization?
We had a case when they had to restore a lot of data. We went back one hour and got back everything. The restore itself only took about an hour.
What needs improvement?
Some of the tools could be improved like NetApp OnCommand. This has been a lot better recently, but they could make it faster.
For how long have I used the solution?
We've been using it since 2005.
What do I think about the stability of the solution?
It's very stable and I’ve never experienced any problems in 10 years.
What do I think about the scalability of the solution?
It scales to our needs.
How are customer service and technical support?
Customer Service:
8/10 - only because it is impossible to have a 10, as there is no one that good. We’ve had a good experience with their customer service.
Technical Support:The solutions that are present on NetApp’s website are enough usually, but when it is tough for me to resolve it on my own I go to our consultant.
Which solution did I use previously and why did I switch?
We did a long time ago.
How was the initial setup?
Initial setup was pretty straightforward. We started on a small scale and built it up.
What about the implementation team?
We implemented it in-house, but we use a consulting company to help. Now, we run it on our own.
What was our ROI?
It fulfills the needs we have for storing data well. We had a lot of storage spread out over many devices from many vendors and now everything is consolidated. It saves a lot of time.
What other advice do I have?
Ask other people who use it as references are really valuable.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
NetApp FAS Series
December 2024
Learn what your peers think about NetApp FAS Series. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
Storage Engineer at a tech services company with 501-1,000 employees
The snap products allow the end-user to make restorations and perform offsite replications.
Valuable Features
- Redundancy
- Snap technologies (snap mirror, snap shots)
Improvements to My Organization
The snap products allow the end-user to make restorations and perform offsite replications. Also, it gives us secure multi-tenancy.
Room for Improvement
Nothing that I can think of right now.
Use of Solution
We've used it for seven in years.
Stability Issues
It's pretty stable. We've only needed NetApp engineers to help with an issue once since we started using it.
Scalability Issues
Very scalable, haven’t reached its limits.
Customer Service and Technical Support
Generally goes well.
Initial Setup
Very straightforward from rack stack to configuration.
Other Advice
With FAS and other NetApp tools, they make for a very intuitive solution. It's simple to manage, very scalable, one-stop shop and many native things that make it very powerful.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Architect at a aerospace/defense firm with 1,001-5,000 employees
We can give people large amounts of storage for projects, and then remove it, though improvements could be made to the translation between 7-mode and cDOT.
Valuable Features
We have clusters, and can do non-distruptive upgrades with cDOT and can spin up VMs as needed. We have the flexibility to give people NAS storage.
Improvements to My Organization
With NAS storage in general, we can give people large amounts of storage for projects, and then remove it. For example, for SLS, they can spin up large amounts of storage to hold the output of modeling data, and when that’s done, they can delete it and move on. In that case, they don’t need the throughput.
We have thousands and thousands of file shares and we’re able to offer up to one terabyte of storage, and this gives us high compression and dedupe.
Room for Improvement
For cDOT in general, improvements could be made to the little things, such as the translation between 7-mode and cDOT. If there’s some kind of backward compatibility or translation of certain functions from one to the other, that would be an improvement.
Stability Issues
It's very stable.
Scalability Issues
With cDOT, it's very good. It scales horizontally well, but not so well with 7-mode.
Customer Service and Technical Support
It’s top-notch support, very responsive and highly knowledgeable, very attentive to us as we have a monthly meeting with our TAM.
Initial Setup
It's straightforward in 7-mode, but using cDOT, it's terrible.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
There is a transition tool that will move the data from 7-mode to CDOT. However, SnapVault relationships cannot be retained when moving from 7-mode to CDOT. This means that multiple copies of the data must be retained until SLA expiration policies allow for it to be deleted (in my case, years). I was speaking specifically about the translation of commands used to admin the system. Commands you knew by heart in 7-mode no longer work in CDOT. There are many things to like about CDOT, which is why we are making the move, but there are many things that don't work as well as they did in 7-mode. For instance, there is no ability to disable NETBIOS over TCP in CDOT and active directory integration is much harder to setup and manage.
HPC & Cloud systems administrator at Brightskies
It's highly reliable, even under a heavy load, and it's easy to manage
Pros and Cons
- "NetApp FAS is highly stable and reliable, especially under a heavy load. That is what I like most about the NetApp."
- "I would like to see NetApp add incident support."
What is our primary use case?
We are using NetApp FAS for some encrypted projects and to provide home direction for our users.
What is most valuable?
NetApp FAS is highly stable and reliable, especially under a heavy load. That is what I like most about the NetApp.
What needs improvement?
I would like to see NetApp add incident support.
For how long have I used the solution?
I've been using NetApp SAS for three or four years.
What do I think about the scalability of the solution?
If we needed to scale beyond what we have now, we could do it. I would say NetApp's scalability is sufficient for our needs. We have hundreds of users accessing the file system on a daily basis.
How are customer service and support?
NetApp support is helpful, and their technicians are knowledgeable. They usually respond fast. I would rate NetApp support eight out of 10.
Which solution did I use previously and why did I switch?
We previously used a Dell product. I think the two solutions are very similar. I also worked with Visionet, but that is apples and oranges. I wouldn't compare NetApp FAS with Visionet because these are very different site systems—parallel site systems.
What other advice do I have?
I rate NetApp FAS Series eight out of 10. I recommend NetApp FAS because it's reliable and easy to manage. NetApp support is helpful. I encourage anyone to choose NetApp.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Team Lead at Tata Consultancy Services
FAS8k Series: Better performance & lower cost...+ A300
Pros and Cons
- "Better performance and lower costs."
- "It may need more flexibility to fight with other competing arrays."
What is most valuable?
Better performance and lower costs.
How has it helped my organization?
It is a great help.
What needs improvement?
It may need more flexibility to fight with other competing arrays.
For how long have I used the solution?
Over 10 years.
What was my experience with deployment of the solution?
Nothing special.
What do I think about the stability of the solution?
Not really.
What do I think about the scalability of the solution?
No.
How are customer service and technical support?
Customer Service:
Good.
Technical Support:
Cool.
Which solution did I use previously and why did I switch?
EMC.
How was the initial setup?
Straightforward.
What about the implementation team?
Vendor.
What was our ROI?
Three years.
What's my experience with pricing, setup cost, and licensing?
Be careful.
Which other solutions did I evaluate?
EMC.
What other advice do I have?
Keep up the good work.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Lead Technical Architect IT at a healthcare company with 1,001-5,000 employees
It saves a lot of time and minimizes downtime, which is important because we're a hospital and we can’t afford much downtime. I'd like more automation of the expanding aggregates and discs.
What is most valuable?
- Snapshots
- Mobility of data
- High Availability
How has it helped my organization?
It saves a lot of time and minimizes downtime, which is important because we're a hospital and we can’t afford much downtime. If they can stop all downtime, it would be a big benefit for us and our patients.
What needs improvement?
I have a very small feature request: more automation of the expanding aggregates and discs.
What was my experience with deployment of the solution?
We've had no issues with deploying it.
What do I think about the stability of the solution?
The stability is very good.
What do I think about the scalability of the solution?
We have six PB of data, and have had no problems with scalability.
How are customer service and technical support?
The technical support is good.
Which solution did I use previously and why did I switch?
We have had NetApp for a long time, and were one of the first customers in Belgium.
How was the initial setup?
If you are new, you have to learn the system, but once you know how it works, it doesn’t take much time to expand or install a new system. It was not difficult at all to learn the first time.
What other advice do I have?
Over the past few years, they have evolved a lot in manageability and automation, so we are happy with the direction they are going in. They haven’t lost their eye on stability as well. Lots of new features without sacrificing anything.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr. Storage Engineer with 1,001-5,000 employees
It's reliable and scalable and, in the event of failure, it’s highly available, but Unified Monitoring loses a bunch of funcationality that its previous versions had.
What is most valuable?
The performance allows me to provide backend storage for large number of VMs and databases at a competitive price point.
What needs improvement?
Unified Monitoring v6.2 loses a bunch of functionality that previous versions had. For example, I took a cluster out of Unified Monitor, but Storage Monitor was still alerting me about it. 6.2 is not as comprehensive, but Unified Monitoring 6.2 will only be useful when it does everything. Insight’s price is just too expensive and unreasonable.
What do I think about the stability of the solution?
It's pretty stable, even if it runs into something freaky, it keeps going. For example, mysterious a reboot, and nobody notices. It keeps working.
What do I think about the scalability of the solution?
It scales to a point, and then you buy more hardware. Doing a head swap (swapping out controllers) is not as easy as it used to be.
How are customer service and technical support?
It's better than Oracle, but actually pretty good. They're responsive, and help resolve situations. We have had a couple of issues, but 99% of the time, they get me an answer, although it may not be what I like, but it’s a definite answer within a reasonable time frame.
Which solution did I use previously and why did I switch?
It's complex, not a trivial task. We can unbox it and deploy. There are many unpublished tech tips that NetApp engineers get that customers don’t (for example, how to save a disk).
What's my experience with pricing, setup cost, and licensing?
The price-per-gig makes it the most expensive storage, more than EMC VMAX. So I’d like to see more aggressive pricing.
What other advice do I have?
It's losing points on its value. The performance is nearly perfect, but it’s really expensive.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Updated: December 2024
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