NetApp FAS Series Reviews

• Reliability
• Snapshots
• Ease of tooling
• Integration with our systems
• It's multiprotocol

We are an online hotel reservations company, so if our website goes down we lose money at a very high rate per minute. It has been many years since we have had an outage due to storage because of FAS.

The performance needs to be improved. Due to the performance issues, we're moving to NetApp Flash FAS as it provides almost infinite performance.

We've used it for nine years.

We've had no issues with deployment.

The stability is excellent.

It's scaled well for us.

It takes a long time to resolve most cases. It requires an extensive amount of troubleshooting and tends to be very time consuming on our end in terms of collecting data for the engineers to work on.

It's straightforward. I'd say, though, that it's medium complexity because it is not done in one day.

We used a mixed team of in-house and vendor personnel.

I wouldn't know how to begin to calculate it.

That was a long time before I joined the company.

Do your research on clustered Data ONTAP as it is a very complicated product, much more complicated than the previous version.

We are mainly using this solution for file sharing, virtualization, and database storage.

The most valuable features are the NAS features and NetApp's excellent support.

It's user-friendly, and I am happy with the dashboard, customization, and security.

For the most part, we don't have any problems. There is no NetApp infrastructure set up here in Greece. We don't have a representative with a technical department and someone who will help you in order to understand the product better.

I have been using this solution for seven years.

It's very stable.

It's scalable. You can scale as much as you can have.

We have approximately 500 end-users in our organization.

We have contacted technical support either by phone or via email, and sometimes they have contacted me first because they have noticed something in their systems.

The initial setup was straightforward.

We used an integrator to help us with the deployment.

I don't recall the price, but in general, pricing can always be better.

I would definitely recommend this solution to others who are interested in using it.

I would rate NetApp AFF (All Flash FAS) an eight out of ten.

Enterprise Storage for:

• Block and file
• SQL Server LUNs
• Exchange LUNs
• VM Storage. 

Backup of above via Snap products.

• Rock solid reliability
• Easy to use
• Very easy to expand disks and manage CIFS.
• It has been over seven years with no outages.

• SnapManagers for SQL
• Exchange and Oracle
• SnapMirror for DR
• CIFS management for shares/permissions

• Add wizards for newer, inexperienced users. 
• More modern GUI, not that it's bad. 
• ONTAP upgrades need to be much easier.

NAS part of standardized virtualization platform, ranging from size from 15TB on-site solution to more than 500TB twin core datacenter.

• Cost effective storage for all performance levels (including all-flash)
• Integrated snapshot and backup capability
• Many protocols
• Good service

• Integrated backup functionality (SnapVault and SnapMirror)
• Option to mirror synchronously

• Automation readiness
• API exposure
• Adaptive storage quality of service

• Reliability
• Rich features
• Ease of management
• Excellent support

A reliable and easily managed storage system is a key performance factor. The system also has more features than we require.

Naturally, there would be room for improvement. As I see it, there could be more interfaces, more cache, etc., but those challenges are solved by just getting some other model.

Four years.

None whatsoever.

No issues, as expansion was a breeze.

We do use third party support. On a scale of one to 10, I would rate the support to be an eight.

During the years, we have had quite a few storage solutions, none of which did give us the same level performance, reliability, and manageability as the FAS-series has.

The initial setup was quite easy and pleasing. Just enter some key values and there you go.

For a number of years now, purchasing a storage system has been actually purchasing software. There is no plain storage anymore, more or less intelligent software solutions. Thus, licenses are required to fulfill the business demands. One considering between different storage system should carefully investigate what software options they get bundled in and what optional software they actually would need. Most storage vendors also have software, or licensing bundles, which may offer the required licenses considerably cheaper, but do also maybe offer licenses, which are not needed.

No other solutions were evaluated at the time. Actually, this system was familiar to use and fulfilled the business demands.

You really can't go wrong with NetApp products, They perform well, are rock solid, offer good space saving technologies, and the support is above par.

It changed the way we do Disaster Recovery (DR) around NetApp replication.

• Cluster mode needs to be more ubiquitous.
• The process for going to cluster mode is expensive.

Unexpected costs and some systems were not compatible with cluster mode.

Yes, we encountered stability issues with the LDAP integration and with user logins on the web front-end.

Nope.

The customer service is awesome.

The technical support is great. The partner company (Bytes) has a close relationship with us.

The initial setup was straightforward, though there were a lot of hidden costs going to cluster mode and the amount of usable data was way lower than expected.

We used a vendor team, and they were excellent.

EMC.

Double up on the amount of storage that you expect to buy.

NetApp, as a design group, builds solutions that are reliable. Other companies don’t have the fortitude of NetApp. They have a very strong commitment to the multimedia industry, for example.

Other products lose performance over time, but NetApp OS is speed-optimized.

NetApp is also a very stable company that offers various storage options at the highest level of build and reliability. Products will be supported for the duration of a customer’s needs.

With NetApp’s dedication to the market, customers aren’t dealing with a fly-by-night organization. The company will follow through with support which, with FAS, is for multiple petabytes of data. For example, in the government and medical sectors, they are well provided-for.

My ability as a VAR is solely connected to NetApp, my value is solely connected to the commitment of NetApp. In any particular vertical, NetApp is technically superior, price conscious, and superior at price-for-performance.

They provide a lot of expertise on marketing and technical teams, and helps make our customers look good.

There’s always areas for improvement. For example, it’s not an inexpensive solution and it may not be for the cost-sensitive customer.

My primary selling point is stability of the solution. It provides ongoing performance, which is proven to have no degradation.

Scalability depends on how it’s ordered, which is the job of an integrator and dependent on the customer's needs.

I work with their technical team, but not on a day-to-day basis. The teams I do work with are great, but there are so many of them it’s sometimes difficult to find correct teams.

It’s complex because there so many areas where you can make a mistake. For example, the site survey may not have enough power and something as simple as that can ruin an installation.

It loses points because of the price, but it can’t be everything to everybody.

Make sure you buy the product that’s right for you. If it's competitive to NetApp FAS, great, but just know both products before making a decision and do a point-by-point comparison.

• Multi Protocol
• Scalability
• Homogeneous hardware

There are various modes and protocols you can use at the same time. For customers who use NetApp 7-Mode, I would rate Data ONTAP 8/10 and for Clustered Mode 7/10.

• Centralization of protocols within the same appliance
• Software defined storage
• Easy management
• Scalability
• Support

Migration from 7-Mode to Clustered Data ONTAP need improvement. It seems NetApp didn't know how to solve the main problem of migrating data from an old OS (7-Mode ) to Clustered.

I've been using it for nine years, both using and implementing NetApp FAS series.

Deploying NetApp appliances is hard work. A lot of experience is required, mainly when your project runs a MetroCluster solution.

There's an issue when you have a mix of a low-spinning disk (SATA 3TB ) and multi-protocol access (NFS, CIFS and FCP, and iSCSI). Data ONTAP performance with WAFL goes down on mid-range solutions with multi-protocol access.

We've never had an issue with Clustered Data ONTAP, but we did with 7-Mode solutions and large amounts of data in the PB range.

They have really good customer service.

They have a good level of technical support when you escalate cases.

I've used EMC solutions in different companies.

The initial setup was complex and you need experience.