NetApp FAS Series Reviews

Today we use it for replication of our transaction data, and for storing data, for which we use the snap mirror feature. Primary and disaster recovery storage centers are connected. Snap mirror backup software does block level copy from primary site to the disaster recovery.

We’re going onto the cDot platform, which is already an improvement. The controllers are faster so we have more processing efficiency.

We’ve been using it for the last six years.

Stability has been very good. As far as we’re concerned, we update our systems (firmware, OS) consistently, so we don’t face any problems in that regard.

We've had no problems scaling. Our business has grown two and half times in size over six years, and we’ve added more disks and shelves, as well as upgrading controllers. We’ve done it without any down time.

Quite good. Recently we deployed micro-clusters with cDot, the first bank in India to do it.

It was complex because we experimented by keeping data and system volumes separate. We don’t replicate the system volumes frequently. We were able to do it, although we used only 1/10 of the bandwidth with a combination of FAS and vSphere.

Configure it properly. Today we have HA with any data loss because we did it nicely, and took our time for the beginning. We got terrific support.

We are mainly using this solution for file sharing, virtualization, and database storage.

The most valuable features are the NAS features and NetApp's excellent support.

It's user-friendly, and I am happy with the dashboard, customization, and security.

For the most part, we don't have any problems. There is no NetApp infrastructure set up here in Greece. We don't have a representative with a technical department and someone who will help you in order to understand the product better.

I have been using this solution for seven years.

It's very stable.

It's scalable. You can scale as much as you can have.

We have approximately 500 end-users in our organization.

We have contacted technical support either by phone or via email, and sometimes they have contacted me first because they have noticed something in their systems.

The initial setup was straightforward.

We used an integrator to help us with the deployment.

I don't recall the price, but in general, pricing can always be better.

I would definitely recommend this solution to others who are interested in using it.

I would rate NetApp AFF (All Flash FAS) an eight out of ten.

The flexibility to use in OpenStack with multiple data types, Cinder, Swift, etc.

Feasibility to use multiple protocols to talk to device, be it direct attached or Cinder/Swift, and the ability to use it as storage behind guest instances on cloud (commonly known as boot-from-disk).

When speaking with the NetApp CEO, we told him that we need better documentation for customers to understand automation of APIs. We want it all there and robust. Boot-from-disk allows me to use disk from Netapp, and understand how to set that up should be documented so I can teach my staff how to do that.

We've been using NetApp products for 15 years.

No issues encountered.

As we continue forward, we can add additional heads with same IOPS.

I've never had to call tech support, but we’ve had them call us to tell us we were about to have a problem.

It was very straightforward with OpenStack, very well-documented, and supported. I wasn’t an OpenStack admin when I started, so the ease of use was critical to me. Straight from the horizon dashboard from OpenStack and I was up and running in 15 minutes

1. Define use cases because we’ve come across where we didn’t do so correctly, and we had to go back and re-architect everything. This was our failure.
2. Really engage with NetApp to understand how you use the nuances of things like the APIs.

SyncMirror (for legacy to new platform migration, prior to CDOT availability), SnapManager Suite (for application aware data protection features, namely Oracle and Microsoft), FlashCache & FlashPools (for accelerating workloads, volumes and/or entire aggregates).

A customer was running legacy FAS3140's, 5+ years old, and began deploying VDI clients on their 10GbE network. Their storage became a bottleneck and seamlessly migrated to FAS8020's w/ FlashCache and all performance concerns have been removed, and users have complimented the performance improvement of their desktops!

I'm a VAR and have been recommending FAS for 4+ years

None

None

None

Very high. Local field support came onsite to the customer not to sell anything, but to introduce the support system at NetApp, and how everything works under the covers.

Not much was needed for this particular client; however, tech support when needed has been very responsive and knowledgeable.

No

Client handled, but very straightforward.

Long time NetApp customer, very happy with the solution.

Enterprise Storage for:

• Block and file
• SQL Server LUNs
• Exchange LUNs
• VM Storage. 

Backup of above via Snap products.

• Rock solid reliability
• Easy to use
• Very easy to expand disks and manage CIFS.
• It has been over seven years with no outages.

• SnapManagers for SQL
• Exchange and Oracle
• SnapMirror for DR
• CIFS management for shares/permissions

• Add wizards for newer, inexperienced users. 
• More modern GUI, not that it's bad. 
• ONTAP upgrades need to be much easier.

Enables us to handle business critical data with HA.

• NAS stability
• Simple customer support

Needs more SAN support.

No stability issues yet.

No scalability issues yet.

Eight out of 10.

Works on administration, not implementation.

Not overrated, though there are products available in market with comparatively lower costs.

Good for NAS and unified solutions.

• Reliability
• Rich features
• Ease of management
• Excellent support

A reliable and easily managed storage system is a key performance factor. The system also has more features than we require.

Naturally, there would be room for improvement. As I see it, there could be more interfaces, more cache, etc., but those challenges are solved by just getting some other model.

Four years.

None whatsoever.

No issues, as expansion was a breeze.

We do use third party support. On a scale of one to 10, I would rate the support to be an eight.

During the years, we have had quite a few storage solutions, none of which did give us the same level performance, reliability, and manageability as the FAS-series has.

The initial setup was quite easy and pleasing. Just enter some key values and there you go.

For a number of years now, purchasing a storage system has been actually purchasing software. There is no plain storage anymore, more or less intelligent software solutions. Thus, licenses are required to fulfill the business demands. One considering between different storage system should carefully investigate what software options they get bundled in and what optional software they actually would need. Most storage vendors also have software, or licensing bundles, which may offer the required licenses considerably cheaper, but do also maybe offer licenses, which are not needed.

No other solutions were evaluated at the time. Actually, this system was familiar to use and fulfilled the business demands.

You really can't go wrong with NetApp products, They perform well, are rock solid, offer good space saving technologies, and the support is above par.

It changed the way we do Disaster Recovery (DR) around NetApp replication.

• Cluster mode needs to be more ubiquitous.
• The process for going to cluster mode is expensive.

Unexpected costs and some systems were not compatible with cluster mode.

Yes, we encountered stability issues with the LDAP integration and with user logins on the web front-end.

Nope.

The customer service is awesome.

The technical support is great. The partner company (Bytes) has a close relationship with us.

The initial setup was straightforward, though there were a lot of hidden costs going to cluster mode and the amount of usable data was way lower than expected.

We used a vendor team, and they were excellent.

EMC.

Double up on the amount of storage that you expect to buy.