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Senior Network Administrator at a financial services firm with 1,001-5,000 employees
Real User
The scalability is good, but it's too expensive
Pros and Cons
  • "It is good to have a unified storage where you can have block and file level protocols."
  • "The only downside is in ease in management; it is not easy to use."
  • "It's not a cheap system. It is very expensive. The pricing has been ridiculous every time that we had to renew the support."

What is our primary use case?

The product has been pretty stable. Though we have had a few issues, not on the ones that we are going to replace, but on a couple of other ones. On the ones that we are going to replace, we usually use them for file storage and Exchange. The others are mainly used for interface and iSCSI.

How has it helped my organization?

It has been a pretty stable environment, but over time our requirements have changed. Therefore, I don't think it's an issue with the system. We have put a lot of load on a lot more than what it can handle. So, it has taken a performance hit. I wouldn't put it down to there being an issue with NetApp. It's simply because it has more load on it than it can handle, so it has taken a performance hit. 

The only downside is in ease in management; it is not easy to use.

What is most valuable?

It is good to have a unified storage where you can have block and file level protocols. It has been pretty stable, but the capacity requirements have changed overtime. Our utilization has been very high, so the performance has taken a hit, which is why we are replacing it.

What needs improvement?

  • Ease of management needs to be improved.
  • The power consumption for the FAS is a lot more compared to the new SSD arrays.

Going forward, I don't want to be using the FAS again. I want to be using AFFs more.

Buyer's Guide
NetApp FAS Series
December 2024
Learn what your peers think about NetApp FAS Series. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.

For how long have I used the solution?

Three to five years.

What do I think about the stability of the solution?

It has been pretty stable. It has been pretty good, and when we have issues, the support has been great as well. 

I am pretty happy with the system, and the performance issues that we are experiencing have nothing to do with the NetApp system. It's simply because it has more load than it can handle.

What do I think about the scalability of the solution?

The scalability is pretty good, but it's too expensive.

How are customer service and support?

Technical support is cooperative and good.

Which solution did I use previously and why did I switch?

We were previously using an old IBM SAN. We switched because we wanted to moved to a unified system.

How was the initial setup?

We had a reseller set it up for us, simply because it was a little too complicated.

What's my experience with pricing, setup cost, and licensing?

It's not a cheap system. It is very expensive. The pricing has been ridiculous every time that we had to renew the support. Initially, we have a three-year support contract when we bought the system, but the subsequent renewal of maintenance was ridiculous. This is why we have not been too keen on NetApp.

What other advice do I have?

I wouldn't recommend NetApp FAS. I don't understand why anyone would go for NetApp FAS when you can get the NetApp AFF, which is an SSD array, for almost a similar price or probably even cheaper.

Most important criteria when selecting a vendor:

  • Cost effective solution
  • Performance
  • Reliability
  • A good roadmap.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Storage and VMware Expert at a comms service provider with 1,001-5,000 employees
Real User
Saves space with deduplication
Pros and Cons
  • "Compression of the backup Oracle by RMAN on NFS saves space 5:1."
  • "The migration of the volume on the cluster is very useful and easy to use."
  • "Saves space with deduplication"

    What is our primary use case?

    Creating a DR site using SnapMirror technology from NetApp.

    How has it helped my organization?

    • NetApp improved our organization because their features are more friendly and create environment to tests, like dev. The FlexClone technology is easy to use.
    • The flexibility to create scheduling backups on the VMware platform is very useful when you need it. We can save space using VSC.
    • The migration of the volume on the cluster is very useful and easy to use.
    • It is very useful to verify performance problems on the any environment and move volumes to another aggregate without downtime to the application.
    • Compression of the backup Oracle by RMAN on NFS saves space 5:1, for example.

    What is most valuable?

    • Flexibility.
    • Saves space with deduplication.
    • All protocols on the same box. This means that you don't need to have a appliance to export. For example, an NFS volume on CIFs volume.
    • Easy integration to some cloud environments, like Amazon AWS.
    • Deduplication, now on cluster mode, runs on aggregate and no more on volume only. This means that you must put all their VMware environments on the same aggregate. If you have volume from prod, dev, and homolog that shares the same virtual machine, you will have a big gain on space saving.

    What needs improvement?

    NetApp for all these years has been improving their storage.

    The only area that could be improved is to lower prices for their All Flash FAS.

    For how long have I used the solution?

    More than five years.

    What do I think about the scalability of the solution?

    You must have "flash cash" if you used the box to Oracle, any database environment, or any application that requires a lot of reads all time.

    Which solution did I use previously and why did I switch?

    We have used some solutions like Hitachi, Dell, and EMC, but NetApp has more flexibility and we decided to stay with NetApp.

    • My first case was migrate all solutions from Hitachi Storage to NetApp FAS on SAN with brocade.
    • Migrated all VMware environment to NetApp storage.
    • Migrated all backup solutions that were running on Veritas Backup to VSC on NetApp.
    • Migrated our whole Oracle database running on HDS storage to NetApp storage.

    How was the initial setup?

    Setup is very easy, but you need a partner to execute your first configuration, after that the administration is easy.

    What about the implementation team?

    The first setup must be done by any partner or a NetApp field engineer.

    What's my experience with pricing, setup cost, and licensing?

    The price it not low, but comparing features to other vendors, the price can be balanced.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    NetApp FAS Series
    December 2024
    Learn what your peers think about NetApp FAS Series. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
    824,067 professionals have used our research since 2012.
    PeerSpot user
    Storage and VMware Expert at a comms service provider with 1,001-5,000 employees
    Real User
    It helps centralize and simplify all connections into one box.

    What is most valuable?

    It gives us the flexibility to work with all protocols on the same Storage Box. The WAFL (Write Anywhere File Layout) is the best feature implemented on this storage solution. Also, the DataONTAP is very reliable and stable, and I haven't had any problems yet. If you configure NetApp using the best practices, you should not have any issues with the performance. Lastly, the de-duplication works very well with all applications in a VMware environment, and you will save a lot of space. In my experience we save more than 80% of the space using deduplication on the volume, and if you have allflash fas you will have gain of the 3:1 and 4:1 on the your storage on the all environment without lost performance.

    How has it helped my organization?

    All the protocols on the same box can solve all the configurations problems. They also help centralize and simplify all connections into one box.

    The feature snapmirror is too simple to configure and it is the best way to configure one storage environment with High Availability site to site.

    What needs improvement?

    Unify all backup software on the single tool to simplify the administration.

    For how long have I used the solution?

    I've been using NetApp products for Ten years, and currently i am working with models FAS6220, FAS8020 using all softwares available...

    What was my experience with deployment of the solution?

    I don´t find issues yet

    What do I think about the stability of the solution?

    No issues encountered.

    What do I think about the scalability of the solution?

    No issues encountered.

    How are customer service and technical support?

    Customer Service:

    10/10.

    Technical Support:

    10/10.

    Which solution did I use previously and why did I switch?

    In the past, I used, and still work with, solutions like Fujitsu and Hitachi, but when I have an opportunity to work with a NetApp solution, I don't want to go back. That's because the NetApp solutions give me more flexibility to work.

    How was the initial setup?

    I think it is easy, because I have implemented NetApp in the past. I don't know if someone without work experience would be able to execute the initial setup. However, if you apply best practices, you should not have an issue.

    What about the implementation team?

    I have experienced both in-house and vendor team implementations. Whenever it is done by the vendor, they are 10/10.

    What was our ROI?

    The ROI for NetApp is good, and if you use it on a VMware environment, the ROI will be even greater, and if you get the new solution Allflash FAS you will have a big gain of the storage like 3:1, 4:1 and many more dependending on the your application.

    What's my experience with pricing, setup cost, and licensing?

    The price, sometimes, is very high, but the ROI is guaranteed.

    Which other solutions did I evaluate?

    Ye I did, but I didn't find another solution that could centralize all the protocols into one box without an appliance.

    What other advice do I have?

    Study the NetApp solutions, and before you implement be sure to do PoCs.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user3396 - PeerSpot reviewer
    it_user3396Team Lead at Tata Consultancy Services
    Top 5Real User

    Saluting Ivan Silva!

    Henry PAN

    it_user331866 - PeerSpot reviewer
    Chief General Manager at SVC Bank
    Vendor
    The controllers are faster so we have more processing efficiency, and we're going onto the cDot platform, which is already an improvement.

    Valuable Features

    Today we use it for replication of our transaction data, and for storing data, for which we use the snap mirror feature. Primary and disaster recovery storage centers are connected. Snap mirror backup software does block level copy from primary site to the disaster recovery.

    Room for Improvement

    We’re going onto the cDot platform, which is already an improvement. The controllers are faster so we have more processing efficiency.

    Use of Solution

    We’ve been using it for the last six years.

    Stability Issues

    Stability has been very good. As far as we’re concerned, we update our systems (firmware, OS) consistently, so we don’t face any problems in that regard.

    Scalability Issues

    We've had no problems scaling. Our business has grown two and half times in size over six years, and we’ve added more disks and shelves, as well as upgrading controllers. We’ve done it without any down time.

    Customer Service and Technical Support

    Quite good. Recently we deployed micro-clusters with cDot, the first bank in India to do it.

    Initial Setup

    It was complex because we experimented by keeping data and system volumes separate. We don’t replicate the system volumes frequently. We were able to do it, although we used only 1/10 of the bandwidth with a combination of FAS and vSphere.

    Other Advice

    Configure it properly. Today we have HA with any data loss because we did it nicely, and took our time for the beginning. We got terrific support.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user331830 - PeerSpot reviewer
    Chief Technology Officer at PTSO
    Vendor
    It's highly scalable, especially with CDOT, but they should make it faster and cheaper.

    Valuable Features

    • Snapshot
    • Snapmirror
    • FlexClone

    Improvements to My Organization

    • Huge time savings
    • Large storage space savings
    • In the end—time and money

    Room for Improvement

    They should make it faster and cheaper, but it does what we need it to do.

    Stability Issues

    Good overall. We’ve hit some bugs in the ONTAP code that’s caused it to crash. We’re just coming off of seven-mode, and I'm looking forward to the capabilities of CDOT.

    Scalability Issues

    It's highly scalable, especially with CDOT. We can scale out quickly.

    Customer Service and Technical Support

    It's very good, generally first tier are wiling to help us or get us to right person pretty quickly.

    Initial Setup

    It was complicated. We were coming off an IBM system five years ago. We got help for everything from cabling, terminology, and we had to relearn how we reconfigured storage. We got help from both NetApp and our VAR.

    Other Advice

    Just do it. Chances are the functionality that comes with the ONTAP software will be better than other products at a similar price.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user331812 - PeerSpot reviewer
    VP Systems Integrator at a financial services firm with 10,001+ employees
    Real User
    We can add additional heads with the same IOPS, but we need better documentation for customers to understand automation of APIs.

    Valuable Features

    The flexibility to use in OpenStack with multiple data types, Cinder, Swift, etc.

    Improvements to My Organization

    Feasibility to use multiple protocols to talk to device, be it direct attached or Cinder/Swift, and the ability to use it as storage behind guest instances on cloud (commonly known as boot-from-disk).

    Room for Improvement

    When speaking with the NetApp CEO, we told him that we need better documentation for customers to understand automation of APIs. We want it all there and robust. Boot-from-disk allows me to use disk from Netapp, and understand how to set that up should be documented so I can teach my staff how to do that.

    Use of Solution

    We've been using NetApp products for 15 years.

    Stability Issues

    No issues encountered.

    Scalability Issues

    As we continue forward, we can add additional heads with same IOPS.

    Customer Service and Technical Support

    I've never had to call tech support, but we’ve had them call us to tell us we were about to have a problem.

    Initial Setup

    It was very straightforward with OpenStack, very well-documented, and supported. I wasn’t an OpenStack admin when I started, so the ease of use was critical to me. Straight from the horizon dashboard from OpenStack and I was up and running in 15 minutes

    Other Advice

    1. Define use cases because we’ve come across where we didn’t do so correctly, and we had to go back and re-architect everything. This was our failure.
    2. Really engage with NetApp to understand how you use the nuances of things like the APIs.
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    IT Manager at a tech services company with 201-500 employees
    Real User
    Overall useful features, highly stable for production, and effective high-density volume services
    Pros and Cons
    • "I have found all the features useful in NetApp FAS Series."
    • "We are not able to connect to the support of NetApp from Sudan. We have to go through many agents for support, which makes it difficult."

    What is our primary use case?

    I use NetApp FAS Series for servers. I have a lot of virtual servers connected through it using a Brocade switch.

    What is most valuable?

    I have found all the features useful in NetApp FAS Series.

    For how long have I used the solution?

    I have been using NetApp FAS Series for approximately eight years.

    What do I think about the stability of the solution?

    The solution is highly stable.

    NetApp FAS Series is stable in production storage and for the high-density volume services.

    What do I think about the scalability of the solution?

    NetApp FAS Series is scalable.

    We have approximately 500 users that use this solution in my organization.

    We use NetApp FAS Series extensively in our organization and plan to upgrade it for SSD to be faster. We are running our production server on this storage and we use it every second of the day.

    How are customer service and support?

    We are not able to connect to the support of NetApp from Sudan. We have to go through many agents for support, which makes it difficult.

    Which solution did I use previously and why did I switch?

    We previously used NAS storage and it was not stable.

    How was the initial setup?

    NetApp FAS Series is very expensive for us here in Sudan because we cannot purchase it from the vendor directly.

    What about the implementation team?

    We have three or four people that do maintenance and support of NetApp FAS Series.

    What's my experience with pricing, setup cost, and licensing?

    It is a one-time license charge for NetApp FAS Series to run and we pay annually for upgrades and support.

    What other advice do I have?

    I rate NetApp FAS Series a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user332616 - PeerSpot reviewer
    Director of IT Infrastructure at a financial services firm with 501-1,000 employees
    Vendor
    It provides us with redundancy and security, which is important because we hold a lot of customer information that must be secure and reliable.

    What is most valuable?

    • Redundancy
    • Snap mirroring
    • Home-drive capability, which looks at a user name and gives the correct rights to folder

    How has it helped my organization?

    • Rendundancy
    • Security

    We hold a lot of information for our customers, so the information has to be secure and reliable.

    What needs improvement?

    I'm not sure, because every time I’ve gone to them, they’ve said “yes, we can do that.”

    What do I think about the stability of the solution?

    I sleep well at night because of its redundancy. I hardly even know when it has a bad drive. The Call Home capability sends a message automatically if there's a bad drive to NetApp who then sends a new drive.

    What do I think about the scalability of the solution?

    Amazing how scalable it is. As a comparison, we looked at EMC vBlock as well, and if you want to upgrade, you have to use a forklift. With FAS, you just put in new shelves or heads.

    How is customer service and technical support?

    They’re extremely technical. Everyone I’ve talked to has been very knowledgeable, and I can’t say anything bad.

    How was the initial setup?

    It was complex. There's a lot to do, but I had their assistance and went through everything step by step. So while complex, it was also simple.

    What other advice do I have?

    One thing that burned me, is that it surprised me how much overhead it uses, like 30% right off the top. So don’t forget the overhead. It’s not usable space, but that percentage is coming down. It all has to do with deduplication.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user