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Head of IT Operations at NCC BANK LIMITED
Real User
Top 5Leaderboard
Though the tool offers easy-to-use integration capabilities, it needs to improve its pricing model
Pros and Cons
  • "It is a scalable solution."
  • "The high cost of the product is an area of concern, so from an improvement perspective, the tool needs to be made cheaper."
  • "The high cost of the product is an area of concern, so from an improvement perspective, the tool needs to be made cheaper."
  • "The high cost of the product is an area of concern, so from an improvement perspective, the tool needs to be made cheaper."

What is our primary use case?

I used the solution in our company to check Bash shell, specifically from when my organization started to function. For managing patches, the best storage my company prefers is NetApp FAS Series.

What is most valuable?

The most valuable features of the solution stem from the fact that the tool is good and serves as a relevant product at a global market level. My company receives good support for the tool, and the solution also offers many local support engineers.

What needs improvement?

The high cost of the product is an area of concern, so from an improvement perspective, the tool needs to be made cheaper.

For how long have I used the solution?

I have been using NetApp FAS Series for seven to eight years. My company currently uses NetApp E-Series E5600. The tool was purchased in 2015 and is used in our company's data center.

Buyer's Guide
NetApp FAS Series
March 2025
Learn what your peers think about NetApp FAS Series. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
845,589 professionals have used our research since 2012.

What do I think about the scalability of the solution?

It is a scalable solution.

My company had around 3,000 users of the solution.

How are customer service and support?

The technical support offered for the solution is very ordinary and usual, meaning it is not very good.

Which solution did I use previously and why did I switch?

Currently, my company has moved from NetApp FAS Series to a solution from Dell.

How was the initial setup?

The product's initial setup phase was not complex. If you have knowledge or technical know-how, then everything is easy with the deployment and installation part. The tool offers an easy setup phase.

The steps to deploy the product depend on the requirements of the organization. I always recommend Dell EMC and IBM over NetApp FAS Series. In general, NetApp FAS Series is a very good product. Nowadays, NetApp has many new features, owing to which customers have started choosing NetApp to get access to its new features and the new architecture that is launched and available in the tool.

The solution is deployed on an on-premises model.

The setup phase of the tool is good since there is no need for a network change when shifting from NetApp FAS Series to Dell.

What's my experience with pricing, setup cost, and licensing?

The price of NetApp FAS Series is the same as Dell's cost, so I don't think there are any comparable elements in the pricing part.

The tool is expensive.

What other advice do I have?

The solution's areas, like NFS and SSD, were useful for storage and management in our organization.

Only recently did my organization use Dell's data backup solution. Also, the recovery part was managed by Dell's software along with the backup area.

The integration capabilities of the product are good and easy to use.

There are no challenges in the product, and everything is normal when it comes to NetApp FAS Series.

In terms of performance improvement, the perfect architecture that the tool provides is good.

There are a number of benefits that are offered not only by NetApp but all the other types of storage products in the market. Organizations should use storage products like NetApp, Dell, IBM, Huawei, or Hitachi for data security safety. For good performance, there is a need to use some storage device.

I rate the overall tool a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Atilla Celiloglu - PeerSpot reviewer
Broadcast Technology Director at tv8
Real User
Top 5
An user-friendly solution that offers good throughput
Pros and Cons
  • "The product is user-friendly and helps to evaluate the performance of each node. It ensures that if one node encounters an issue, the system can immediately redistribute the workload without interruptions. This setup provides uninterrupted operation for our systems."
  • "The product should include an audit log feature."

What is most valuable?

The product is user-friendly and helps to evaluate the performance of each node. It ensures that if one node encounters an issue, the system can immediately redistribute the workload without interruptions. This setup provides uninterrupted operation for our systems. The high throughput, averaging 1.5 gigabits per second, also ensures that users can connect and work without encountering issues.

NetApp FAS Series follows a portfolio-based security system that allows us to manage folders and specify which files can be uploaded. For example, we can configure folders to only accept file types like MP3, MP4, or MKV. This ensures that only permitted file types are uploaded to the designated folders, enhancing our security measures.

What needs improvement?

The product should include an audit log feature. 

For how long have I used the solution?

I have been using the product for 15 years. 

What do I think about the scalability of the solution?

Upgrading the data size is easy with the product. My company has 300 users. 

How are customer service and support?

We open a case whenever we encounter issues. 

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

NetApp FAS Series' pricing is competitive. 

What other advice do I have?

The product can be integrated with the cloud. It's compatible with various cloud storage layers like Amazon S3. Whether you're working with Amazon or Azure, it supports cloud connectivity. You can configure parameters so that data not accessed for over one month can be automatically moved to the cloud.

We manage our systems separately. I rate the overall solution a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
NetApp FAS Series
March 2025
Learn what your peers think about NetApp FAS Series. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
845,589 professionals have used our research since 2012.
Manager, System at a computer software company with 10,001+ employees
Vendor
Top 20
A stable solution that performs well and provides very good technical support
Pros and Cons
  • "The support is very good."
  • "NetApp is costly when compared to Dell."

What is our primary use case?

The tool is used for multiple protocols like NFS and iSCSI.

What is most valuable?

The solution provides fast performance.

What needs improvement?

NetApp is costly when compared to Dell.

For how long have I used the solution?

I have been using the solution for more than eight years.

What do I think about the stability of the solution?

I rate the solution’s stability a nine out of ten.

What do I think about the scalability of the solution?

The product does not allow us to add disks. We need to add a completely new disk shelf to scale the product. The solution is suitable for enterprise-level businesses.

How are customer service and support?

The support is very good. I am happy with the response time and quality of support.

How would you rate customer service and support?

Positive

Which other solutions did I evaluate?

We are using Dell because it is more feasible to use.

What other advice do I have?

I will recommend the solution to others. Overall, I rate the product a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
NetApp Pre Sales Specialist at Altron
Real User
Top 20
Integrates well, plenty of features, and highly reliable
Pros and Cons
  • "The most valuable feature of the NetApp FAS Series is the snapshot and the FlexClone for Oracle and Microsoft SQL environments. Additionally, the integration can be done with most all on-premise and cloud providers."
  • "We no longer have OEM support in South Africa which is not helpful, it can be difficult. They should add an office back to the country because it was better."

What is our primary use case?

NetApp FAS Series are used for sharing environments.

What is most valuable?

The most valuable feature of the NetApp FAS Series is the snapshot and the FlexClone for Oracle and Microsoft SQL environments. Additionally, the integration can be done with most all on-premise and cloud providers.

What needs improvement?

We no longer have OEM support in South Africa which is not helpful, it can be difficult. They should add an office back to the country because it was better. 

For how long have I used the solution?

I have been using NetApp FAS Series for approximately 10 years.

What do I think about the stability of the solution?

NetApp FAS Series is exceptionally stable and performs well. We have been running a metro cluster and we have not had any data downtime in 10 years.

How are customer service and support?

The support is generally okay but they lack expertise at times. They should add an office in South Africa for support, it would be better for customers.

How was the initial setup?

The setup of the NetApp FAS Series has improved over the years and is reasonable.

What's my experience with pricing, setup cost, and licensing?

The price of the NetApp FAS Series is reasonable and it provides value for the money with the feature sets. NetApp FAS Series are competing with Huawei storage which has an office and does aggressive marketing with a discount. However, we found that if our customers do a technology refresh they are happy with the performance of the NetApp FAS Series.

The price of the solution is based on a lot of aspects, such as installation type, size, and technology being used. 

What other advice do I have?

My advice to others is for them to consistently adhere to the best practice guide. By following the guide thoroughly, including details, such as cabling, you can prevent any issues from arising. Practicing best practices ensures a smoother experience overall.

We have a lot of customers moving to VMware from the NetApp FAS Series solution.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Senior Storage Engineer at Orange Business
Reseller
Top 5
Super stable and provides a positive return on investment
Pros and Cons
  • "The most valuable features are compression and dedupe."
  • "There are some technical limitations, but it would be great to have in-line deduplication and in-line compression for the FAS series as well."

What is our primary use case?

Primarily, we use them as backup targets. Additionally, we utilize them as archives or for slower-performing tasks, serving as masters for our customers.

What is most valuable?

The most valuable features are compression and dedupe. Since we mainly use them for backup purposes, being able to compress and deduplicate data is crucial. 

What needs improvement?

There are some technical limitations, but it would be great to have in-line deduplication and in-line compression for the FAS series as well. These would be improvements on current features.

For how long have I used the solution?

I have been using this solution for around seven years. We are currently using version 9.11.

What do I think about the stability of the solution?

It's very stable. I use it on a daily basis. I would rate it a ten. It's extremely stable.

What do I think about the scalability of the solution?

I find it to be scalable both vertically and horizontally. It's a ten. It's super easy to scale.

How are customer service and support?

I really like NetApp's support. 

How would you rate customer service and support?

Positive

How was the initial setup?

It's very easy, I think, once you know the product. I would rate it a ten, with one being difficult and ten being easy.

What about the implementation team?

The deployment took around three to four hours. I upgraded it, created and joined it to a cluster, and then configured it accordingly.

What was our ROI?

We do make money from it. I would rate it around a six or seven.

What's my experience with pricing, setup cost, and licensing?

I would rate it an eight out of ten, with one being low and ten being expensive. In general, I find NetApp to be very expensive. That's the main issue I have with them. So it's a drawback in terms of pricing.

There are additional costs depending on the bundles you choose to purchase.

Which other solutions did I evaluate?

I have worked with similar systems from some Microsystems in the past, but that's about it.

What other advice do I have?

I would advise them that it's a stable, functional platform, especially if they are already using other NetApp products. I highly recommend it. 

Overall, I would rate it a nine. It's a great product. The NetApp FAS Series is super stable and doesn't give us any problems. It consistently performs backups as needed and handles all the tasks we require. It utilizes the same excellent operating system as the enterprise-grade NetApp products, which is fantastic. Most importantly, it just works. I don't have to spend a lot of time managing, fixing, or troubleshooting it. It's simply there and working flawlessly.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Storage Administrator at Softcell Technologies Limited
Real User
Top 5
Offers features like compression, deduplication, snapshots, and easy deployment
Pros and Cons
  • "It's a stable product. No issues there."
  • "Cost is always a factor. Some people choose EMC or Dell because they perceive NetApp as being more expensive."

What is our primary use case?

I've been involved in daily operations like ratio to volume and aggregate monitoring. I've also worked on the ONTAP 9 manager, as well as an ONTAP upgrade of the operating system. I've also done a small implementation along with my colleague.

The use cases depend on the customer's specific needs. Factors like workload, legal requirements, and desired protocols would determine if FAS is a good fit. 

For example, if the customer has a large database workload, we might suggest AFF instead. But for most other cases, we can recommend FAS because it's more economical compared to AWS.

What is most valuable?

Most of the important features are already included, like compression, deduplication, snapshots, and more. 

What needs improvement?

More integration would be beneficial. Moreover, cost is always a factor. Some people choose EMC or Dell because they perceive NetApp as being more expensive. But we do have other products, like support for other models, that are more cost-effective.

So, the pricing could be improved. 

For how long have I used the solution?

I've been using it since 2017.

What do I think about the stability of the solution?

It's a stable product. No issues there.

What do I think about the scalability of the solution?

It is a scalable product. I've seen it used at a bank in India with a large number of users and also at another customer site with about 250 users.

How are customer service and support?

We've reached out to support when facing technical issues, such as hardware failures or processing problems. We log a call with NetApp support, and we've always received proper support. No issues there.

How was the initial setup?

The initial setup is not complex. It's quite straightforward.

What about the implementation team?

The deployment itself usually takes around two to three days. However, if there's data migration involved, it could take longer. 

On the first day, we would onboard the box and do a hit-run test. Then, on the second or third day, we would do the implementation. 

If there's data migration, that would add some time to the process. But overall, the installation and setup can be done within two to three days.

For deployment, a team of two to four people is usually sufficient. It depends on whether it's a large-scale or small-scale deployment. But two to three people are generally okay.

What was our ROI?

It is worth it. It's very good for customers. Once a customer uses NetApp hardware, I don't think they'll go for other vendors or OEMs. They're getting the service, so there are no issues.

What's my experience with pricing, setup cost, and licensing?

The licensing cost is on yearly basis. 

What other advice do I have?

It's the best for the environment. No issues. Overall, I would rate the solution a ten out of ten.

I can recommend it to others as well. But, it's important to check the pricing against competitors to ensure it's competitive.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
AdrianoSimao - PeerSpot reviewer
IT Project and Infrastructure Service Manager at CEDSIF - Ministry of Finance
Real User
Reduced the time to market for all of our products
Pros and Cons
  • "The replication feature is noteworthy because it's faster than most and it uses little bandwidth. Then there's the friendly interface that the equipment offers. With this interface, it is very easy to manage."
  • "I think this kind of infrastructure is mostly obsolete. To keep up with developments in this space, you need to move all these features to an All-Flash solution."

What is our primary use case?

We are using the NetApp FAS3240 as an integrated solution with a FlexPod that is used to host virtual machines, databases, and applications. It's a large solution with resilience and good performance; to date, we haven't had any complaints about it.

How has it helped my organization?

We decided to use NetApp FAS because we needed to decrease the cost of running our infrastructure. When we moved to this solution, we concentrated all the resources on top of it so that if there's something we need, we can offer it up without spending much time or money on new resources. There is no more hassle, beyond attending to the demands of running the FAS.

At the end of the day, we have reduced the time to market for all of our products, especially when we need to support our clients with new requirements.

What is most valuable?

The replication feature is noteworthy because it's faster than most and it uses little bandwidth. Then there's the friendly interface that the equipment offers. With this interface, it is very easy to manage.

What needs improvement?

I think this kind of infrastructure is mostly obsolete. To keep up with developments in this space, you need to move all these features to an All-Flash solution. Nowadays, we are working with a massive database involving big data and lots of information (even intelligence), and for these environments, it's not appropriate to run this kind of business. We feel that we need to move to an All-Flash environment in order to offer better performance for the client.

For how long have I used the solution?

I have been using NetApp FAS since 2010.

What do I think about the stability of the solution?

The stability is fine. There have been no problems to date. Since 2010 until today, we have replaced no more than seven disks, but it all depends on the facilities that you are using. I can say that based on this factor, it has been very affordable to use this solution.

In general, it's a resilient solution with good performance.

What do I think about the scalability of the solution?

We started with two instances, and now we are running four. It was very easy to scale them. We assembled them, connected them, and the business has been running very well.

On the second upgrade that we did, it was quite different because they started licensing based on the capacity of the disks. I thought this was strange, but technically speaking, it was very easy to upgrade the environment with minimal knowledge needed.

How are customer service and support?

NetApp has very good support. I have no complaints about them. When you go to Active IQ, you have all the features you need. You can replace any spare within 24 hours, which is good for business.

How was the initial setup?

It was straightforward and took only five working days to deploy. I remember that in the beginning it took quite some time to replicate one side to another because the communication between the sides was not good enough, but once we upgraded the communication, it started running smoothly.

What about the implementation team?

We do the maintenance for the implementation ourselves. We have an agreement with the facilities that we have with NetApp, such that it's not tied to the supplier and we can maintain it by ourselves. We have a team which is prepared for this scenario as the first line of maintenance, and if we need more than what we can afford, we open a call and it's very straightforward to solve the problem from there.

What was our ROI?

As I have mentioned, we have been using NetApp FAS since 2010 and lately some infrastructure is becoming obsolete. However, after only three years of running it, we have had good results in terms of return on investment. We plan on switching out some of the end-of-life solutions with the rest of the amount invested.

What's my experience with pricing, setup cost, and licensing?

We have considered upgrading to an All-Flash solution but when we evaluated the cost-benefit we discovered that we don't have enough money to invest in it. To maintain the same technology with All-Flash would be too expensive for us.

What other advice do I have?

NetApp FAS is a fine product. I would rate it a nine out of ten.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Mir Gulzar Ahmed - PeerSpot reviewer
IT Manager at Synergy Computers
Reseller
Top 5Leaderboard
Provides good scalability and has an easy initial setup process
Pros and Cons
  • "The solution is stable."
  • "It could be more flexible in terms of configuration."

What is our primary use case?

We use the solution for its unified features of file and block protocols in a heterogeneous environment.

What is most valuable?

The solution's most valuable feature is deduplication. Also, its features for file and block protocols work the best.

What needs improvement?

The solution could be more flexible in terms of configuration. Also, they should increase the product range or configuration models for more storage options.

For how long have I used the solution?

I have been using the solution for more than ten years.

What do I think about the stability of the solution?

The solution is stable and highly available.

What do I think about the scalability of the solution?

The solution is highly scalable. Its FAS2700 series can scale up to more than 1000 terabytes.

How are customer service and support?

The solution has good technical support. Also, the logs created by the system are self-explanatory. So customers can quickly solve the problems. As a certified engineer, I have resolved all the queries.

How was the initial setup?

The solution's initial setup process is straightforward.

What's my experience with pricing, setup cost, and licensing?

The solution is more expensive than other vendors. Although, its cost depends on the use cases and configurations required.

NetApp offers bundled products along with the purchase of the storage system. Thus, the customers don't have to pay recurring licensing fees, including the upgrades. There is no expiry for storage licenses. The customers have to pay for support services. The price for the initial configuration might appear more expensive than other competitors. But it tends to be lower after a specific time.

What other advice do I have?

The solution has a unique product line. It is suitable for small-scale as well as large-scale enterprises. I advise others to thoroughly understand their business requirements before buying the solution. If you need a FAS solution, go for NetApp. But if you require high-density storage, a direct-attached storage solution might be more suitable for your use cases.

I rate the solution a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user