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Atilla Celiloglu - PeerSpot reviewer
Broadcast Technology Director at tv8
Real User
Top 5
An user-friendly solution that offers good throughput
Pros and Cons
  • "The product is user-friendly and helps to evaluate the performance of each node. It ensures that if one node encounters an issue, the system can immediately redistribute the workload without interruptions. This setup provides uninterrupted operation for our systems."
  • "The product should include an audit log feature."

What is most valuable?

The product is user-friendly and helps to evaluate the performance of each node. It ensures that if one node encounters an issue, the system can immediately redistribute the workload without interruptions. This setup provides uninterrupted operation for our systems. The high throughput, averaging 1.5 gigabits per second, also ensures that users can connect and work without encountering issues.

NetApp FAS Series follows a portfolio-based security system that allows us to manage folders and specify which files can be uploaded. For example, we can configure folders to only accept file types like MP3, MP4, or MKV. This ensures that only permitted file types are uploaded to the designated folders, enhancing our security measures.

What needs improvement?

The product should include an audit log feature. 

For how long have I used the solution?

I have been using the product for 15 years. 

What do I think about the scalability of the solution?

Upgrading the data size is easy with the product. My company has 300 users. 

Buyer's Guide
NetApp FAS Series
December 2024
Learn what your peers think about NetApp FAS Series. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.

How are customer service and support?

We open a case whenever we encounter issues. 

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

NetApp FAS Series' pricing is competitive. 

What other advice do I have?

The product can be integrated with the cloud. It's compatible with various cloud storage layers like Amazon S3. Whether you're working with Amazon or Azure, it supports cloud connectivity. You can configure parameters so that data not accessed for over one month can be automatically moved to the cloud.

We manage our systems separately. I rate the overall solution a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
NetApp Pre Sales Specialist at Altron
Real User
Top 20
Integrates well, plenty of features, and highly reliable
Pros and Cons
  • "The most valuable feature of the NetApp FAS Series is the snapshot and the FlexClone for Oracle and Microsoft SQL environments. Additionally, the integration can be done with most all on-premise and cloud providers."
  • "We no longer have OEM support in South Africa which is not helpful, it can be difficult. They should add an office back to the country because it was better."

What is our primary use case?

NetApp FAS Series are used for sharing environments.

What is most valuable?

The most valuable feature of the NetApp FAS Series is the snapshot and the FlexClone for Oracle and Microsoft SQL environments. Additionally, the integration can be done with most all on-premise and cloud providers.

What needs improvement?

We no longer have OEM support in South Africa which is not helpful, it can be difficult. They should add an office back to the country because it was better. 

For how long have I used the solution?

I have been using NetApp FAS Series for approximately 10 years.

What do I think about the stability of the solution?

NetApp FAS Series is exceptionally stable and performs well. We have been running a metro cluster and we have not had any data downtime in 10 years.

How are customer service and support?

The support is generally okay but they lack expertise at times. They should add an office in South Africa for support, it would be better for customers.

How was the initial setup?

The setup of the NetApp FAS Series has improved over the years and is reasonable.

What's my experience with pricing, setup cost, and licensing?

The price of the NetApp FAS Series is reasonable and it provides value for the money with the feature sets. NetApp FAS Series are competing with Huawei storage which has an office and does aggressive marketing with a discount. However, we found that if our customers do a technology refresh they are happy with the performance of the NetApp FAS Series.

The price of the solution is based on a lot of aspects, such as installation type, size, and technology being used. 

What other advice do I have?

My advice to others is for them to consistently adhere to the best practice guide. By following the guide thoroughly, including details, such as cabling, you can prevent any issues from arising. Practicing best practices ensures a smoother experience overall.

We have a lot of customers moving to VMware from the NetApp FAS Series solution.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
NetApp FAS Series
December 2024
Learn what your peers think about NetApp FAS Series. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
System Administrator at Bechtel Plant Machinery, Inc.
Real User
Resilient without disrupting the user experience and very stable
Pros and Cons
  • "For us, the greatest aspect of the solution is the fact that it just runs. It is amazingly resilient. That's very important to us, because we are basically, with some exceptions, have a 24/7 operation."
  • "The one aspect of the solution that's negative for us is also more unique to us due to the fact that we did a MetroCluster. The tiebreaker piece that does the monitoring of the two different locations, and determines if one is not talking to the network normally (or if it's truly down) is a little difficult. It feels like it was not designed from the beginning to fit well into the other pieces. It feels like it was thrown in at the last minute and it is not smooth."

What is our primary use case?

We primarily use the solution for keeping our information reliable. In our case specifically, here at the operations location, we've got a MetroCluster for redundancy.

What is most valuable?

For us, the greatest aspect of the solution is the fact that it just runs. It is amazingly resilient. That's very important to us, because we are basically, with some exceptions, have a 24/7 operation. 

The newer features will be able to do things without interrupting the user experience, such as moving volumes on the fly, as well as adding and removing nodes to the clusters. That general set of features is pretty important to us.

What needs improvement?

The one aspect of the solution that's negative for us is also more unique to us due to the fact that we did a MetroCluster. The tiebreaker piece that does the monitoring of the two different locations, and determines if one is not talking to the network normally (or if it's truly down) is a little difficult. It feels like it was not designed from the beginning to fit well into the other pieces. It feels like it was thrown in at the last minute and it is not smooth. I've actually spoken to NetApp about that. I understand from a little bit of my research that they do have another product out. They've renamed it. I don't know how much they've changed it. I don't know if they have made that a better fitting piece or if it's just got a different name.

I still have not moved to their most recent version. I believe they have incorporated several updates that I haven't had experience with yet. I'd hate to say, "Oh, we should put it that in there," and it's already there.

For how long have I used the solution?

We have different geographical locations. The different locations probably would have a different timeline in terms of when they started using the solution. The location I am sitting at is an operations-based charter for our location and we have had the FAS type filer for probably 12 years or so.

What do I think about the stability of the solution?

The solution is very stable. It's quite reliable. We have it going 24/7. It doesn't crash or freeze. There aren't bugs or glitches, at least not that I have experienced. It's good.

What do I think about the scalability of the solution?

Scalability is not something that I would have much experience in from this location. We're a smaller site with about 1500 users. It's not something that has to be extremely scalable at our location. 

From talking to my coworkers at the larger locations, I believe that NetApp has become more scalable than they have been in the past, so they're going the right direction.

How are customer service and technical support?

The solution's technical support is outstanding. We're more than satisfied with their level of service.

How was the initial setup?

In terms of the initial setup, the migration of the MetroCluster, in particular, is more complex. 

I handle the management and maintenance of the solution myself, unless I need the assistance of a consultant.

What about the implementation team?

We had a consultant come in and help us when we went from the non-clustered MetroCluster to the clustered MetroCluster for the different versions. That was a bit more than I wanted to tackle. I brought in the NetApp consultant to do that. I would say it was more complex than straightforward overall. The consultant even noted that when he was here that this is probably not something that, as a customer, he'd want to do on his own.

The consultant was excellent. He laid out a very clear roadmap of what we were going to do and broke it into three parts so that we didn't have too much on our plates and we could make adjustments in between each part. In the end, it was pretty smooth.

What's my experience with pricing, setup cost, and licensing?

We haven't really done anything with the leasing options that they have recently come out with. We have instead outright purchased the equipment and all of the software that we use from them. 

It doesn't seem out of the normal range for other vendors. 

I don't really have a big pro or con stance on the pricing aspect of the solution.

What other advice do I have?

We're just customers. We don't have a business relationship with NetApp.

The FAS Series itself is not as complex as a MetroCluster configuration of the FAS. I would say if you're doing the MetroCluster configuration, it's worth it to get a consultant to assist. Almost every time that I have used a consultant, I have been very glad that I made the decision to hire them. I've done the incremental migrations on my own without difficulty, however, the big changes from platform to platform in particular, and from the non-clustered on tap software version to the clustered on tap software version are more difficult to perform. It's worthwhile to get consultants in those instances.

The single FAS setup, I would say, the first time I did it, was probably the biggest learning curve. Regardless of the vendor, I would probably recommend having a consultant come in for the first time you're learning all the ins and outs of the solution. After that, the migration for the individual FAS and non MetroCluster FAS seems to be very manageable if you've got a certain level of experience. If storage is kind of an extra task for you versus your primary task, you're probably going to want to pull in a consultant regardless.

I'd rate the solution eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
AlexanderZhuravel - PeerSpot reviewer
Head of Network and Server infrastructure department at Sense Bank
Real User
A hybrid solution for production system with high workload
Pros and Cons
  • "It offers data compression and people management."
  • "Installation of the additional switches and ETP could be improved."

What is our primary use case?

We use it for the production system with high workload.

What is most valuable?

NetApp is the best solution because of price and production. It offers data compression and people management.

What needs improvement?

Installation of the additional switches and ETP could be improved.

For how long have I used the solution?

I have been using the NetApp FAS Series for three or four years.

What do I think about the stability of the solution?

I rate the solution’s stability a ten out of ten.

What do I think about the scalability of the solution?

4,000-5,000 endpoints are using this solution.

I rate the solution’s scalability a nine out of ten.

How was the initial setup?

The initial setup takes an hour to complete. If we install simple storage, we can install it by ourselves.

What was our ROI?

NetApp is the economy or the physical port.

What other advice do I have?

We have two engineers that manage storage and backup. We search devices with easy management. It has a very simple integration.

If you want high performance on the Domino's system, please read the conclusion.

Overall, I rate the solution a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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AdrianoSimao - PeerSpot reviewer
IT Project and Infrastructure Service Manager at CEDSIF - Ministry of Finance
Real User
Reduced the time to market for all of our products
Pros and Cons
  • "The replication feature is noteworthy because it's faster than most and it uses little bandwidth. Then there's the friendly interface that the equipment offers. With this interface, it is very easy to manage."
  • "I think this kind of infrastructure is mostly obsolete. To keep up with developments in this space, you need to move all these features to an All-Flash solution."

What is our primary use case?

We are using the NetApp FAS3240 as an integrated solution with a FlexPod that is used to host virtual machines, databases, and applications. It's a large solution with resilience and good performance; to date, we haven't had any complaints about it.

How has it helped my organization?

We decided to use NetApp FAS because we needed to decrease the cost of running our infrastructure. When we moved to this solution, we concentrated all the resources on top of it so that if there's something we need, we can offer it up without spending much time or money on new resources. There is no more hassle, beyond attending to the demands of running the FAS.

At the end of the day, we have reduced the time to market for all of our products, especially when we need to support our clients with new requirements.

What is most valuable?

The replication feature is noteworthy because it's faster than most and it uses little bandwidth. Then there's the friendly interface that the equipment offers. With this interface, it is very easy to manage.

What needs improvement?

I think this kind of infrastructure is mostly obsolete. To keep up with developments in this space, you need to move all these features to an All-Flash solution. Nowadays, we are working with a massive database involving big data and lots of information (even intelligence), and for these environments, it's not appropriate to run this kind of business. We feel that we need to move to an All-Flash environment in order to offer better performance for the client.

For how long have I used the solution?

I have been using NetApp FAS since 2010.

What do I think about the stability of the solution?

The stability is fine. There have been no problems to date. Since 2010 until today, we have replaced no more than seven disks, but it all depends on the facilities that you are using. I can say that based on this factor, it has been very affordable to use this solution.

In general, it's a resilient solution with good performance.

What do I think about the scalability of the solution?

We started with two instances, and now we are running four. It was very easy to scale them. We assembled them, connected them, and the business has been running very well.

On the second upgrade that we did, it was quite different because they started licensing based on the capacity of the disks. I thought this was strange, but technically speaking, it was very easy to upgrade the environment with minimal knowledge needed.

How are customer service and support?

NetApp has very good support. I have no complaints about them. When you go to Active IQ, you have all the features you need. You can replace any spare within 24 hours, which is good for business.

How was the initial setup?

It was straightforward and took only five working days to deploy. I remember that in the beginning it took quite some time to replicate one side to another because the communication between the sides was not good enough, but once we upgraded the communication, it started running smoothly.

What about the implementation team?

We do the maintenance for the implementation ourselves. We have an agreement with the facilities that we have with NetApp, such that it's not tied to the supplier and we can maintain it by ourselves. We have a team which is prepared for this scenario as the first line of maintenance, and if we need more than what we can afford, we open a call and it's very straightforward to solve the problem from there.

What was our ROI?

As I have mentioned, we have been using NetApp FAS since 2010 and lately some infrastructure is becoming obsolete. However, after only three years of running it, we have had good results in terms of return on investment. We plan on switching out some of the end-of-life solutions with the rest of the amount invested.

What's my experience with pricing, setup cost, and licensing?

We have considered upgrading to an All-Flash solution but when we evaluated the cost-benefit we discovered that we don't have enough money to invest in it. To maintain the same technology with All-Flash would be too expensive for us.

What other advice do I have?

NetApp FAS is a fine product. I would rate it a nine out of ten.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Temitope Oladeji - PeerSpot reviewer
NetApp Product Manager at Hiperdist Ltd
Real User
Top 10
A unified solution that allows users to run multiple applications on a single storage
Pros and Cons
  • "We can manage our applications from a single dashboard."
  • "The product must support more drives."

What is our primary use case?

The product is used for multitenancy and backups. We use it for different solutions.

How has it helped my organization?

Having multiple applications with different protocols running on the same system benefits our organization. The direction is unified. We can manage our applications from a single dashboard.

What is most valuable?

The product has a unified technology. We can use different protocols from the same controller. It is a unified solution that allows users to run multiple applications on a single storage.

What needs improvement?

The product must support more drives.

For how long have I used the solution?

I have been working with the product for more than nine years.

What do I think about the stability of the solution?

The product is very stable.

What do I think about the scalability of the solution?

The tool is scalable. It depends on the models, though. The entry-level models have limited scalability.

How are customer service and support?

The technical support is very good. It can be better, though.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was straightforward. We have to make the connection if we have some external drives to connect to the shells. Then, we power the shells and connect them to the controller. Once the system is up, we must create the aggregate and the volumes and mark them to the server. The deployment doesn’t take time, but the connectivity and the layout of the network take time. The whole process can be completed within an hour.

What about the implementation team?

The resources needed depend on the scale of deployment. If I have many shells to configure, I will need people’s help. Otherwise, I can do everything myself. It is not difficult to maintain the tool.

What was our ROI?

The product provides a good value for money.

What's my experience with pricing, setup cost, and licensing?

Pricing is very relative. It depends on the customers' budgets. NetApp has a good discount structure that finds a way to accommodate the customer's budget.

What other advice do I have?

I worked with the solution about three weeks ago. We are partners. Overall, I rate the solution a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Luca Raimondi - PeerSpot reviewer
IT Manager at NUM AG
Real User
Reliable and easy to set up storage system; has good stability, scalability, and high availability
Pros and Cons
  • "Reliable storage solution with an easy setup. It has high availability and makes single file restoration easy. It also has good stability and scalability."
  • "The NetApp FAS Series is not as high-performing and is not as fast. Its speed needs improvement, but this could only be done if it's an all-flash solution."

What is our primary use case?

My use case for the NetApp FAS Series is that it's a repository for the VM (virtual machine) and CIFS (common internet file system) share, or network share.

How has it helped my organization?

The NetApp FAS Series has helped simplify our infrastructure. There were times it also helped simplify our operations. 

What is most valuable?

The NetApp FAS Series is useful, because it makes restoring a single file easy, but after that, nothing more. It's just a repository of the virtual machine, so I could use it or another solution, but it's reliable, e.g. it has two nodes with high availability, so this is the reason we choose to use this solution.

This solution also accelerates virtualization, but not so much, because it's not an all-flash solution. The FAS2620 is a traditional solution with some cache, so it's not so fast, but it's enough for my company. AFF is all-flash, but this solution: FAS, is not all-flash, but people like it.

What needs improvement?

The NetApp FAS Series is not as high-performing for our business critical applications, because it's not an all-flash solution. It's also not as fast, so its speed needs improvement, but this could only be done if it's an all-flash solution.

For how long have I used the solution?

I've been using the NetApp FAS Series for eight years: four years for the first installation, then another four years for the second installation.

What do I think about the stability of the solution?

The NetApp FAS Series has good stability. I never had any issues with it, so I chose it for the second time.

What do I think about the scalability of the solution?

My impression on the scalability of the NetApp FAS Series is that it's good, but my usage is just below 50%, so scalability is not an issue for me.

Which solution did I use previously and why did I switch?

I've used a different NetApp solution, but I cannot remember the exact type of storage. The reasons I switched to the NetApp FAS Series is because I already knew the product. Another reason for choosing this solution is its reliability. I never had an issue with it in the eight years I've been using it.

How was the initial setup?

The initial setup for this solution was easy. Planning took one day and the setup took two hours.

What other advice do I have?

We don't use the cloud backup solution of the NetApp FAS Series. We just use it in a very basic way, and nothing more than a repository for the VM and CIFS.

I do the tuning and the troubleshooting for this solution myself.  I'm the only one managing it, e.g. the other members of the IT team are not involved in it, so it's hard to say if it does reduce IT support costs.

We have not used the NetApp FAS Series in supporting data analytics, AI, machine learning, SAP, and Oracle workloads, nor did we use it to support any asynchronous replication for disaster recovery with MetroCluster.

I never had an issue with this solution, so I never used their technical support.

I'm rating the NetApp FAS Series a nine out of ten for availability and reliability.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Sarthak Panchal - PeerSpot reviewer
Module Lead - NetApp Admin, CMA at a tech consulting company with 10,001+ employees
Real User
Top 5
Easy-to-setup product with efficient scalability features
Pros and Cons
  • "NetApp FAS Series is simple to set up."
  • "They should add new features to the product."

What is most valuable?

NetApp FAS Series provides all the essential capabilities of E-Series. It is a complete package and even more reliable than E-Series.

What needs improvement?

They should add all features from Flash Pool, Flash Cache, and other new features into the product.

What do I think about the stability of the solution?

I rate the product’s stability a ten out of ten.

What do I think about the scalability of the solution?

I rate the product’s scalability an eight out of ten.

How was the initial setup?

NetApp FAS Series is simple to set up.

What about the implementation team?

We deployed the product with the help of our in-house team.

What's my experience with pricing, setup cost, and licensing?

It is a moderately low-priced platform.

What other advice do I have?

If you are looking for a solution with good scalability options, go for NetApp FAS Series. I rate it an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
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