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System Administrator at ON Semiconductor Phils. Inc.
Real User
The provision of HA has improved the up time of our entire infrastructure
Pros and Cons
  • "The most valuable feature for us is the combining of HA and SnapMirror."
  • "Currently, the newest release is not HCI friendly."

What is our primary use case?

We have deployed a four-node cluster to host multiple services like NFS, CIFS, FCP, and iSCSI with SnapMirror enabled across the cluster.

How has it helped my organization?

NetApp FAS has provided an HA environment that has improved the up time of our entire infrastructure.

What is most valuable?

The most valuable feature for us is the combining of HA and SnapMirror.

What needs improvement?

I would like to see an improvement in the licensing on Data Mirroring (SnapMirror) features.

Currently, the newest release is not HCI friendly.

Buyer's Guide
NetApp FAS Series
November 2024
Learn what your peers think about NetApp FAS Series. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

In my nineteen years of being a storage administrator, I have never seen NetApp storage cause significant downtime that was connected to hardware failure.

What do I think about the scalability of the solution?

One of the big features of NetApp FAS is the clustering of storage, which allows you to scale up the whole cluster using different models. This is broad and each HA is expandable.

How are customer service and support?

Their team is one of the best support services that I have encountered.

Which solution did I use previously and why did I switch?

Previously we used the IBM N Series storage system. We switched because of its limited features.

How was the initial setup?

The initial hardware setup is pretty straightforward because once you set up one node in the cluster, the whole system can be joined seamlessly. The setup for the NetApp hardware is a very short command menu that is user-friendly.

What about the implementation team?

Our policy for the initial setup is to get service with the vendor. This provides a warranty just in case we encounter issues. NetApp support is highly knowledgeable about their product and they are trained to do the initial setup perfectly as planned.

What was our ROI?


What's my experience with pricing, setup cost, and licensing?

Licensing is still proprietary which is one of the advantage of some Netapp devices to some of the storage systems.

Which other solutions did I evaluate?

We evaluated the HP and Dell storage solutions before choosing this product.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user332655 - PeerSpot reviewer
Storage Administrator with 1,001-5,000 employees
Real User
We now have the capability of both SIFS and NFS, and we don't need to have separate OS boxes.
Pros and Cons
  • "It allows our Windows and Unix teams to have a centralized point to share data between the two."
  • "I’ve found that I use command line more often than I thought needed. Some things should be done in the GUI, and command-line switches can be overwhelming and take up a lot of time."

What is most valuable?

All SIFS and NFS are valuable. It allows our Windows and Unix teams to have a centralized point to share data between the two. When a potential army recruit provides info at various locations, FAS gives us a drop point where the system can pull info from various locations.

How has it helped my organization?

NetApp allows us to take arrays and pass through. NetApp now has the capability of both SIFS and NFS that we didn’t have before. We don’t need to have separate OS boxes. And we don’t have duplicate data.

What needs improvement?

I’ve found that I use command line more often than I thought needed. Some things should be done in the GUI, and command-line switches can be overwhelming and take up a lot of time. In a GUI, I can just hit options or boxes. However, cluster mode will address a lot of that, but 7-mode definitely doesn’t.

What do I think about the stability of the solution?

Some issues where some of my stuff is not failing over. I’m the eighth person handling the system, and my impression is that it wasn’t configured correctly. However, I very rarely have a problem. It’s been stable.

What do I think about the scalability of the solution?

I haven’t had to scale in my department, but I foresee change in the near future because we’ll be taking on other portions of the government (medical, for example). Other portions will be somewhat isolated, but there is overlap.

How are customer service and technical support?

I’m part of a five-person team with in-house support. If that doesn’t work, then I go to NetApp support. We work with specific people within NetApp. I like that tech supports sticks to it until the issue is solved and that they follow up. Any delays are on our end because we move slowly.

Which solution did I use previously and why did I switch?

Five or six years ago, we used a Hitachi solution with fiber channel.

How was the initial setup?

I wasn’t there, but I will be involved in the 8080 installation in 2 weeks. NetApp will come in and do it for us.

What's my experience with pricing, setup cost, and licensing?

It’s difficult for us to get money, so make sure you get everything in order, because there’s no going back and saying “oh, I missed this or that”, so make sure you plan well and well in advance.

What other advice do I have?

It does a good job at what it’s designed to do.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
NetApp FAS Series
November 2024
Learn what your peers think about NetApp FAS Series. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
reviewer1586073 - PeerSpot reviewer
Broadcast Technology Director at a media company with 501-1,000 employees
Real User
Top 10
An user-friendly solution that offers good throughput
Pros and Cons
  • "The product is user-friendly and helps to evaluate the performance of each node. It ensures that if one node encounters an issue, the system can immediately redistribute the workload without interruptions. This setup provides uninterrupted operation for our systems."
  • "The product should include an audit log feature."

What is most valuable?

The product is user-friendly and helps to evaluate the performance of each node. It ensures that if one node encounters an issue, the system can immediately redistribute the workload without interruptions. This setup provides uninterrupted operation for our systems. The high throughput, averaging 1.5 gigabits per second, also ensures that users can connect and work without encountering issues.

NetApp FAS Series follows a portfolio-based security system that allows us to manage folders and specify which files can be uploaded. For example, we can configure folders to only accept file types like MP3, MP4, or MKV. This ensures that only permitted file types are uploaded to the designated folders, enhancing our security measures.

What needs improvement?

The product should include an audit log feature. 

For how long have I used the solution?

I have been using the product for 15 years. 

What do I think about the scalability of the solution?

Upgrading the data size is easy with the product. My company has 300 users. 

How are customer service and support?

We open a case whenever we encounter issues. 

How would you rate customer service and support?

Positive

What's my experience with pricing, setup cost, and licensing?

NetApp FAS Series' pricing is competitive. 

What other advice do I have?

The product can be integrated with the cloud. It's compatible with various cloud storage layers like Amazon S3. Whether you're working with Amazon or Azure, it supports cloud connectivity. You can configure parameters so that data not accessed for over one month can be automatically moved to the cloud.

We manage our systems separately. I rate the overall solution a nine out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
MohamedAmr - PeerSpot reviewer
Infra Business Development Manager at GBM
Real User
Helpful technical support, priced well, and high performance
Pros and Cons
  • "The solution has tiers inside which means we do not only need to use SSDs."
  • "The user interface could be improved."

What is our primary use case?


The NetApp FAS series is unified storage and can be used for the NAS or SAN environments. We had a customer that needed multiple protocols.

How has it helped my organization?

The solution has allowed the consolidation of multiple storage boxes inside the organization. This has reduced the footprint on the data center. From a management point of view, the organizations do not need to manage multiple boxes, they only need to manage one.

What is most valuable?

The solution has tiers inside which means we do not only need to use SSDs.

What needs improvement?

The user interface could be improved.

For how long have I used the solution?

I have been using the NetApp FAS series for approximately one year.

What do I think about the stability of the solution?

The solution is stable and has good performance.

What do I think about the scalability of the solution?

The solution is scalable and can be added on to easily if needed.

How are customer service and technical support?

The technical support is very good and supportive. Their technical support is very helpful and they are engaged from the beginning with the customer and until the project is finished.

Which solution did I use previously and why did I switch?

I have used other solutions in the past.

How was the initial setup?

The implementation of the solution was not that difficult.

What about the implementation team?

We used our internal team with the help of the NetApp professional service team to complete the implementation.

What was our ROI?

By using the NetApp FAS series solution organizations are able to reduce the power, cooling, and space required which reduces the overall cost of operations.

What's my experience with pricing, setup cost, and licensing?

The NetApp FAS series price is very competitive compared to other solutions on the market it is a good choice.

Which other solutions did I evaluate?

NetApp FAS series solutions have advantages over their competitors because they support multi-protocol, all the levels of the software, such as duplication, compression, and replication. It is an all-in-one solution, the customer does not require to have multiple solutions to get SAN and NAS environments.

What other advice do I have?

I rate the NetApp FAS series an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user3396 - PeerSpot reviewer
Team Lead at Tata Consultancy Services
Real User
Top 5
FAS8040: Powerful, high availability, easy to use. But I have concerns about the company's future.

What is our primary use case?

NAS for the enterprise including unstructured data, EPIC Systems + the other 3,520 applications. I love those innovative healthcare data solutions that let me securely manage vast amounts of patient data (32.9 PB), use and share it enterprise-wide, and gain efficiency of scale through cloud solutions and virtualization.

How has it helped my organization?

Home directory access & Innovative clinical data and IT storage solutions from NetApp to share patient data across the continuum of care. Through improved flexibility and efficiency, NetApp solutions helps improve my healthcare workflows so you can deliver better patient care

What is most valuable?

Powerful
Easy to use
High availability

DFM

OCI

Data fabric

FPolicy

Cluster-mode

Hybrid cloud solution

What needs improvement?

I have found it to be expensive.
It is good as a NAS, but not a good option for SAN.We use it for storing medical images.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Some

What do I think about the scalability of the solution?

Not yet

How are customer service and technical support?

Customer Service:

Solid

Technical Support:

Good

Which solution did I use previously and why did I switch?

Pure Storage for SAN

How was the initial setup?

OK

What about the implementation team?

Vendor team

What was our ROI?

18 months

What's my experience with pricing, setup cost, and licensing?

Research fully

Which other solutions did I evaluate?

EMC

What other advice do I have?

Think carefully before you jump into NetApp. There are so many competing products and you should do a proof of concept before you buy it. I'm a bit worried since NetApp is competing against the big boys like IBM and EMC. So what happens if NetApps get acquired by one of the big boys? Will they be around in another 3-5 years?

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user281973 - PeerSpot reviewer
it_user281973Storage and VMware Expert at a comms service provider with 1,001-5,000 employees
Real User

Hi all,

When i started with Netapp, i had doubts about performance on the SAN environments, but when you know best the technology and implement using best practices recommended by Netapp you don´t have any issue about the performance.
You can´t configure Netapp like other storage like EMC,Fujitsu or Hitachi, because the concept is too different,
Here we have FAS6200 series running 8 Oracle Rac with 3 node each ,VMware with 25 servers ESXi and 600 virtual machines, Hyper-V and some NFS exported to application on the same box and i did not had any problems so far.
The secret to Netapp is that you must have Flash Cache on the controller, how much more you have better will be your performance, because the write is done on the anywhere file system and to read you will have flash cache to help your application.

Good Luck

Regards

Ivan

See all 7 comments
ICT-I Manager at KTDA
Real User
Easy to install and the backup features are powerful
Pros and Cons
  • "The most important features are SnapVault, Snapshots, and SnapMirror."
  • "Technical support needs to be improved, as there are no longer partners in our country."

What is our primary use case?

We used NetApp FAS for both block and file sharing but we have now switched to another product by HP.

What is most valuable?

The most important features are SnapVault, Snapshots, and SnapMirror.

What needs improvement?

Netapp closed their local offices in our country leading to no technical and sales support representation.

What do I think about the scalability of the solution?

We've had issues with scalability because the product that we were using went end-of-life many years ago, and we were not able to expand because there were no spares available.

How was the initial setup?

The initial setup is straightforward and the deployment took just a few days.

What about the implementation team?

We had in-house experience for implementation and deployment.

Which other solutions did I evaluate?

Before choosing this product originally, we evaluated others and were ultimately impressed by the Snapshots, ShapVault, and SnapRestore features. These were what we really wanted, and at the time, we could not find another product that had similar capabilities.

We had been using NetApp for quite some time, but the equipment was quite old and we wanted a new system. Between NetApp and HP, we chose HP because the NetApp support is not very good. They used to have partners in the country, but they have left.

What other advice do I have?

My advice for anyone who is considering NetApp FAS is that it is a good product and our only real complaint is the lack of technical support. If they live in a country where technical support is available then I recommend it.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sourabh Madan - PeerSpot reviewer
Solution architect at Hitachi Systems, Ltd.
Real User
Top 5
The tool's most valuable features are ease of use, ease of access, expandability, availability, and performance
Pros and Cons
  • "The tool's most valuable features are ease of use, ease of access, expandability, availability, and performance. NVMe drives have improved their performance."
  • "NetApp FAS Series should improve its price, which is expensive."

What is our primary use case?

We use the product for SAN, block, and file storage. We use it for consolidation or sandbox storage in our VMware environment. We treat it as a sandbox-only box and leverage features from VMware for DC and DR.

What is most valuable?

The tool's most valuable features are ease of use, ease of access, expandability, availability, and performance. NVMe drives have improved their performance. 

What needs improvement?

NetApp FAS Series should improve its price, which is expensive. 

For how long have I used the solution?

I have been using the product for two to three years. 

What do I think about the stability of the solution?

NetApp FAS Series is stable. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and support?

Initially, we encountered some challenges with the tool's technical support. However, it is stable now. 

How was the initial setup?

We encounter some challenges during the tool's deployment. We try to train our engineers on it. The process which can be completed easily is sometimes time-consuming. 

What other advice do I have?

I rate NetApp FAS Series a seven out of ten. Whenever we need unified storage, we recommend Data as a Solution.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
it_user332607 - PeerSpot reviewer
Sr. Systems Administrator at University of Central Florida
Vendor
Snap mirror gives us a way to snap to our two DR sites to instantaneously bring up VMs, but it lacks certain how-to guides.

Valuable Features

  • Snap mirror as it gives us a way to snap to our two disaster recovery sites to instantaneously bring up VMs
  • Dedupe helps us to save a lot on OS files for VMs

Improvements to My Organization

It provides a relatively cost-effective solution, as we have all our virtual infrastructure on NetApp.

Room for Improvement

They should provide more specific how-to guides. For example, I want to implement Sharepoint, but how do I do that?

Deployment Issues

Upgrades are always hold-our-breath situations. I’ve been lucky, but I’ve heard horror stories. I’m also dead-ended.

Stability Issues

It’s been good. We haven’t had a complete outage (other than when our network the went down). We’ve had some challenges with hardware, but this was done non-disruptively with failover.

Scalability Issues

We’re still on 7-mode, but it still scales fairly well as the 6240 is a hefty machine.

Customer Service and Technical Support

It's used for repairs. We got outside help with set up and to put processes in place. Once done, it was seamless.

Initial Setup

Very straightforward. We’re using 7-mode, so nothing fancy, and I had no difficulties. There were a couple things I didn’t know, but our partner, DataLink, helped. Specifically, I didn’t understand the rate groups and when you expand aggregates, you have to do a full regroup, which wasted a lot of space. I had 16-disk rate groups, added five disks, and it unbalanced things.

Other Advice

Six to eight months ago, I would have said go for it, but now I’ve been getting a lot of doubts about the stability of NetApp itself as a company.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Sami Ventriglia - PeerSpot reviewer
Sami VentrigliaSoftware & Services Advisor at a tech company with 10,001+ employees
Integrator

Re: Setting up Sharepoint. Contact any NetApp sales engineer, they can point you to one of two things, either KB documentation or NetApp has a 'helpline' that you can call and ask for information on How-To's such as this. I agree though, they do not make guides easy to come by, but they do exist.