We are using NetApp FAS for some encrypted projects and to provide home direction for our users.
HPC & Cloud systems administrator at Brightskies
It's highly reliable, even under a heavy load, and it's easy to manage
Pros and Cons
- "NetApp FAS is highly stable and reliable, especially under a heavy load. That is what I like most about the NetApp."
- "I would like to see NetApp add incident support."
What is our primary use case?
What is most valuable?
NetApp FAS is highly stable and reliable, especially under a heavy load. That is what I like most about the NetApp.
What needs improvement?
I would like to see NetApp add incident support.
For how long have I used the solution?
I've been using NetApp SAS for three or four years.
Buyer's Guide
NetApp FAS Series
April 2025

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What do I think about the scalability of the solution?
If we needed to scale beyond what we have now, we could do it. I would say NetApp's scalability is sufficient for our needs. We have hundreds of users accessing the file system on a daily basis.
How are customer service and support?
NetApp support is helpful, and their technicians are knowledgeable. They usually respond fast. I would rate NetApp support eight out of 10.
Which solution did I use previously and why did I switch?
We previously used a Dell product. I think the two solutions are very similar. I also worked with Visionet, but that is apples and oranges. I wouldn't compare NetApp FAS with Visionet because these are very different site systems—parallel site systems.
What other advice do I have?
I rate NetApp FAS Series eight out of 10. I recommend NetApp FAS because it's reliable and easy to manage. NetApp support is helpful. I encourage anyone to choose NetApp.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Lead Technical Architect IT at a healthcare company with 1,001-5,000 employees
It saves a lot of time and minimizes downtime, which is important because we're a hospital and we can’t afford much downtime. I'd like more automation of the expanding aggregates and discs.
What is most valuable?
- Snapshots
- Mobility of data
- High Availability
How has it helped my organization?
It saves a lot of time and minimizes downtime, which is important because we're a hospital and we can’t afford much downtime. If they can stop all downtime, it would be a big benefit for us and our patients.
What needs improvement?
I have a very small feature request: more automation of the expanding aggregates and discs.
What was my experience with deployment of the solution?
We've had no issues with deploying it.
What do I think about the stability of the solution?
The stability is very good.
What do I think about the scalability of the solution?
We have six PB of data, and have had no problems with scalability.
How are customer service and technical support?
The technical support is good.
Which solution did I use previously and why did I switch?
We have had NetApp for a long time, and were one of the first customers in Belgium.
How was the initial setup?
If you are new, you have to learn the system, but once you know how it works, it doesn’t take much time to expand or install a new system. It was not difficult at all to learn the first time.
What other advice do I have?
Over the past few years, they have evolved a lot in manageability and automation, so we are happy with the direction they are going in. They haven’t lost their eye on stability as well. Lots of new features without sacrificing anything.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
NetApp FAS Series
April 2025

Learn what your peers think about NetApp FAS Series. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.
849,335 professionals have used our research since 2012.
Chief Evangelist & CEO at Evantage IT Consulting Services Pvt Ltd
Lesser resources needed for snapshot and recovery
What is our primary use case?
Used SnapMirror for replication and DR. It's a good case for a storage-based DR. Good results on RPO and RTO.
How has it helped my organization?
- Efficient usage
- Good pricing
- Good solution architects and deployment guys are available
- Licensing is easy.
What is most valuable?
- Lesser resources needed for snapshot and recovery
- Easy to manage
- Recovery process is easy
- Integration with other tools is available.
What needs improvement?
- Integration with most of the third-party BR tools
- A clear roadmap for next releases should be available.
For how long have I used the solution?
Three to five years.
Disclosure: My company has a business relationship with this vendor other than being a customer: Business Partner
Senior Systems Administor at a tech vendor with 501-1,000 employees
We are able to increase performance by adding more heads to a cluster, but the free performance monitor doesn’t provide enough information.
Valuable Features
Management, for a person who’s not a storage administrator In a couple of weeks, you can get the basics of createing virtual storage, and carving out chairs and LUNS.
Improvements to My Organization
Doing more with less. I can do multiple protocols, storage efficiency, data protection tool, everything is in one solution/ecosystems. There aren't many vendors who can provide that without adding third party software and apps.
Room for Improvement
Our major issue with FAS was not having one pane of glass with all products attached to it. Other major issue is the free performance monitor doesn’t provide enough information. They want you to buy Insight, which is very expensive.
Stability Issues
It's rock solid.
Scalability Issues
I love cluster ONTAP. Being able to scale out and being able to increase performance by adding more heads to a cluster and being able to do hybrid with regular storage on same platform is huge. You can move out easily too, they provide you the tools to do that, adding a lot of value.
Customer Service and Technical Support
Great, I cannot complain. They’re there with you until problem resolved.
Initial Setup
It's straightforward setup. Depending on how you deploy, full SAN is complex, with NAS not so complex. You have to follow best practices when building out infrastructure. So, it’s not so different than deploying it with other vendors.
Other Advice
With storage, what works for me won’t necessarily work for you. Call your NetApp rep and tell him you want to test the solution. Get it on the floor and beat the hell out of it. Do a very thorough Proof of Concept.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CEO at a tech services company with 11-50 employees
Helps to store files and for VSI and VDI
Pros and Cons
- "The solution is easy to use."
- "NetApp FAS Series could improve by being more secure."
What is our primary use case?
I use NetApp FAS Series to store files and for VSI and VDI.
What is most valuable?
The solution is easy to use.
What needs improvement?
NetApp FAS Series could improve by being more secure.
For how long have I used the solution?
I have been using NetApp FAS Series for many years.
What do I think about the stability of the solution?
I have found NetApp FAS Series to be stable.
What do I think about the scalability of the solution?
The solution is scalable.
We have approximately 30 people in my organization using this solution.
How are customer service and support?
The technical support was satisfactory.
How was the initial setup?
The installation can be difficult but it depends on who is installing it.
What about the implementation team?
We use a technical team to do the implementation.
What's my experience with pricing, setup cost, and licensing?
NetApp FAS Series could be less expensive.
What other advice do I have?
I would recommend this solution to others.
I rate NetApp FAS Series a nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
System Engineer at Symbol Technologies PLC
Easy to manage as a unified storage for diverse workloads
Pros and Cons
- "This solution provides us with easy management and great vendor support."
- "Dedicated storage efficiency accelerators could improve the overall performance of the system."
What is our primary use case?
We use this solution as general unified SAN storage for different workloads.
How has it helped my organization?
This solution provides us with easy management and great vendor support.
What is most valuable?
The most valuable feature is that this acts as unified storage, both SAN and NAS, for all types of workloads.
What needs improvement?
Dedicated storage efficiency accelerators could improve the overall performance of the system.
For how long have I used the solution?
Four years.
Disclosure: My company has a business relationship with this vendor other than being a customer: System Integrator
Systems Technician at a tech services company with 51-200 employees
It made the workload we needed possible because of its flash cache and we can perform LIF migrations with clustered Data ONTAP.
Valuable Features
The most valuable feature for us is the ability to perform LIF migrations with clustered Data ONTAP.
Improvements to My Organization
It made the workload we needed possible because of its flash cache.
Room for Improvement
It would be nice to be able to mix flash cache with other technologies.
Use of Solution
We've been using it for one month.
Stability Issues
It's very stable.
Scalability Issues
It scales for the kind of customers that we have.
Customer Service and Technical Support
We'd like to get more access to level-two engineers. Sometimes its been a difficult time explaining the problem to level-one people. This process is a little bit time consuming.
Initial Setup
The initial setup was straightforward.
Implementation Team
We did implemented it ourselves.
Other Solutions Considered
When we deployed flash cache, there was no alternative for it. It was the only available cacheing solution.
Other Advice
Flash cache is a great product. If it matches with the workloads, you should consider it.
Disclosure: My company has a business relationship with this vendor other than being a customer: We are partners.
System Engineer at a legal firm with 501-1,000 employees
It gives us continuous uptime and we can failover when needed, although sometimes there are bugs with firmware upgrades.
Valuable Features
- Uptime
- Performance
- High Availability
- Disaster Recovery
- NetApp as a company is doing well
Improvements to My Organization
- We can failover when needed.
- In my organization, a law firm, brand recognition is important, and NetApp provides that.
- It gives us continuous uptime.
Room for Improvement
Sometimes there are bugs with firmware upgrades.
Deployment Issues
Not with deployment, but, again, there are sometimes bugs when we perform upgrades.
Stability Issues
It just works, and when some drives go into failure status, it’s just a prediction of drive failure, letting us know when to get the drives replaced.
Scalability Issues
It scales pretty well, and the limit is how much you want to spend on blades, shelves, controllers, etc.
Customer Service and Technical Support
It's pretty good, they're very knowledgable. With other vendors who outsource support, there's difficulty getting knowledgable first-tier support, but with NetApp, that’s different.
Initial Setup
We had help in the installation, which made it straightforward. It was also complex because lots of planning was involved.
Other Advice
It loses points in upgrades from one version to another is not as smooth as it should be. Also, understand your requirements and see how it fits in.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Updated: April 2025
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