We use it for storing our database data and for our virtual machines.
Business Unit Head at a tech services company with 201-500 employees
Has an excellent feature set and protection
Pros and Cons
- "The best feature is its ONTAP product line for Ransomware protection. It also has features for file storage and block storage. The solution is stable. We've had no issues with it. The tool is scalable and meets our requirements. The technical support and the supporting partner are great. The initial setup is straightforward. It is very easy to maintain the product. The feature set is excellent. I recommend the solution."
- "Replication should ideally be part of the ONTAP base bundle."
What is our primary use case?
What is most valuable?
The best feature is its ONTAP product line for Ransomware protection. Another benefit is the hybrid and unified model. It also has features for file storage and block storage.
What needs improvement?
I was a little skeptical about the model. I wonder why the replication is included in the ONTAP One bundle when some customers may not require additional features. It should ideally be part of the ONTAP base bundle, even if there's a slight price increase.
For how long have I used the solution?
I have been working with this solution for approximately two years now.
Buyer's Guide
NetApp FAS Series
February 2025

Learn what your peers think about NetApp FAS Series. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
839,422 professionals have used our research since 2012.
What do I think about the stability of the solution?
The solution is stable. We've had no issues with it.
What do I think about the scalability of the solution?
The tool is scalable and meets our requirements for TVs. It handles beta bytes well. We are happy with its scalability.
How are customer service and support?
The technical support and the supporting partner are great.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I work with HPE and Huawei OceanStor, too. HPE is great, but I'm not satisfied with Huawei OceanStor. I'm comfortable with HPE and NetApp FAS Series.
How was the initial setup?
The initial setup is straightforward. It is a SaaS solution. and very easy to maintain. It’s not a high-maintenance device. It runs smoothly. We use it within our university and have up to a hundred concurrent user sessions.
What about the implementation team?
The deployment was handled by the partner from whom we made the purchase.
What's my experience with pricing, setup cost, and licensing?
The product is on the expensive side, but the feature set is excellent.
What other advice do I have?
I recommend the solution. Overall, I rate it a perfect ten because I haven’t encountered any issues since I’ve started using it.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Scalable, high performance, but more replication features needed
Pros and Cons
- "The input and output per second performance are satisfactory."
- "The solution can improve on the replication features."
What is most valuable?
The input and output per second performance are satisfactory.
What needs improvement?
The solution can improve on the replication features.
For how long have I used the solution?
I have used NetApp FAS Series within the past 12 months.
How are customer service and support?
The technical support is satisfactory. They need to invest more into the service.
Which solution did I use previously and why did I switch?
We work with Dell EMC and Huawei.
I recommend NetApp on top of the Dell EMC since it's less complex.
How was the initial setup?
The initial setup is not that complex compared to the other vendor. It's in the same level of complexity.
What's my experience with pricing, setup cost, and licensing?
When we need to implement a less expensive solution we use Huawei. NetApp FAS Series is a little bit expensive compared to the average of the market.
What other advice do I have?
I rate NetApp FAS Series a seven out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
NetApp FAS Series
February 2025

Learn what your peers think about NetApp FAS Series. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
839,422 professionals have used our research since 2012.
Information Technology IT Manager Manager at a manufacturing company with 1,001-5,000 employees
Reasonable price, good file sharing feature, but the file system is not dynamic and the operating system is very cumbersome
Pros and Cons
- "The file sharing feature is most valuable."
- "Its operating system is very cumbersome. However, after you set it up, it runs pretty smoothly. Its file system is not very dynamic. It is very static."
What is our primary use case?
Our primary use case was NFS. It was used for designing chips.
What is most valuable?
The file sharing feature is most valuable.
What needs improvement?
Its operating system is very cumbersome. However, after you set it up, it runs pretty smoothly.
Its file system is not very dynamic. It is very static.
What do I think about the stability of the solution?
It is pretty stable. I would probably give it a six out of ten in terms of stability.
What do I think about the scalability of the solution?
It is scalable to some extent. There is a limit, but then everything has a limit. We were using it at three sites across the US. We ran into this issue of hitting the limit just once in a while. When you are growing a cluster, you usually hit that limit.
How are customer service and technical support?
Their support was okay. I wouldn't say it was very great, but it was there. Occasionally, they would just go round and round in circles. They didn't know what to do with the case.
They followed the sun model, which is followed by almost every company. If you open a case and the person is one hour away from his break or the end of his day, he would just say that he will have to give the case to someone else, and then you start all over again.
Which solution did I use previously and why did I switch?
We have had different NetApp models. FAS has been around for a long time. The newer models are called AFF, and I have used AFF 300 and AFF 400.
How was the initial setup?
Its implementation was complicated. It takes a couple of hours if your network and DNS are ready.
What about the implementation team?
There was a NetApp SE on the site to help us.
What's my experience with pricing, setup cost, and licensing?
We purchased it for four years, and it wasn't expensive. It was reasonable.
Every company has a different agreement with NetApp. We got everything we wanted with all the bells and whistles and all the features and functionalities.
What other advice do I have?
Its operating system is a little cumbersome, but it runs pretty smoothly most of the time.
I would rate NetApp FAS Series a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Systems Engineer at Cystic Fibrosis Foundation
The integration with Windows for SQL exchange is critical, but it doesn't allow for live deduplication.
Valuable Features:
- High Availability – most important thing with all big storage systems
- Flexible – it uses all different kinds of protocols (SAN, fiber channels)
- Virtual Management Console – helps with and integrates with vSphere. I’ve deployed it, but haven’t configured it. Looks really promising.
- Snap Drive – integration with Windows for SQL exchange is critical
- Can update without taking the system down
Improvements to My Organization:
It’s a High Availability environment in which I haven’t had problems. We’ve only had one disk fail in a year. Quality of product is good.
Room for Improvement:
Tegile offers live deduplication. And NetApp can only be scheduled to dedupe in the background or for later.
Also, the web page for downloading software could be more efficient (for example, getting instructions takes a few clicks). Make it easier for customers to download software.
Initial Setup:
The instructions didn’t provide for re-configurations from scratch and tech support were stuck too. The person who configured before had installed NetApp 8.2 on 7 mode. 8.3 didn’t support 7, which I wanted to do, so that’s why I had to reconfigure from scratch.
Other Advice:
First, make a lot of calculations of how much data you’re going to use and how much you’re using now. Compare the two and look into how you configure storage solution. How much data, how to split, etc. If you can’t spend that much on storage, you need to determine how to follow best practices to get as much storage as possible for the money. For example, if you have five shelves, you don’t need to worry about LUNs going offline. But if it’s just two shelves, like I have, you must be very careful about provisioning storage and use as much as possible.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Solution architect at Hitachi Systems, Ltd.
The tool's most valuable features are ease of use, ease of access, expandability, availability, and performance
Pros and Cons
- "The tool's most valuable features are ease of use, ease of access, expandability, availability, and performance. NVMe drives have improved their performance."
- "NetApp FAS Series should improve its price, which is expensive."
What is our primary use case?
We use the product for SAN, block, and file storage. We use it for consolidation or sandbox storage in our VMware environment. We treat it as a sandbox-only box and leverage features from VMware for DC and DR.
What is most valuable?
The tool's most valuable features are ease of use, ease of access, expandability, availability, and performance. NVMe drives have improved their performance.
What needs improvement?
NetApp FAS Series should improve its price, which is expensive.
For how long have I used the solution?
I have been using the product for two to three years.
What do I think about the stability of the solution?
NetApp FAS Series is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and support?
Initially, we encountered some challenges with the tool's technical support. However, it is stable now.
How was the initial setup?
We encounter some challenges during the tool's deployment. We try to train our engineers on it. The process which can be completed easily is sometimes time-consuming.
What other advice do I have?
I rate NetApp FAS Series a seven out of ten. Whenever we need unified storage, we recommend Data as a Solution.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
Module Lead - NetApp Admin, CMA at a tech consulting company with 10,001+ employees
Easy-to-setup product with efficient scalability features
Pros and Cons
- "NetApp FAS Series is simple to set up."
- "They should add new features to the product."
What is most valuable?
NetApp FAS Series provides all the essential capabilities of E-Series. It is a complete package and even more reliable than E-Series.
What needs improvement?
They should add all features from Flash Pool, Flash Cache, and other new features into the product.
What do I think about the stability of the solution?
I rate the product’s stability a ten out of ten.
What do I think about the scalability of the solution?
I rate the product’s scalability an eight out of ten.
How was the initial setup?
NetApp FAS Series is simple to set up.
What about the implementation team?
We deployed the product with the help of our in-house team.
What's my experience with pricing, setup cost, and licensing?
It is a moderately low-priced platform.
What other advice do I have?
If you are looking for a solution with good scalability options, go for NetApp FAS Series. I rate it an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
ICT-I Manager at KTDA
Easy to install and the backup features are powerful
Pros and Cons
- "The most important features are SnapVault, Snapshots, and SnapMirror."
- "Technical support needs to be improved, as there are no longer partners in our country."
What is our primary use case?
We used NetApp FAS for both block and file sharing but we have now switched to another product by HP.
What is most valuable?
The most important features are SnapVault, Snapshots, and SnapMirror.
What needs improvement?
Netapp closed their local offices in our country leading to no technical and sales support representation.
What do I think about the scalability of the solution?
We've had issues with scalability because the product that we were using went end-of-life many years ago, and we were not able to expand because there were no spares available.
How was the initial setup?
The initial setup is straightforward and the deployment took just a few days.
What about the implementation team?
We had in-house experience for implementation and deployment.
Which other solutions did I evaluate?
Before choosing this product originally, we evaluated others and were ultimately impressed by the Snapshots, ShapVault, and SnapRestore features. These were what we really wanted, and at the time, we could not find another product that had similar capabilities.
We had been using NetApp for quite some time, but the equipment was quite old and we wanted a new system. Between NetApp and HP, we chose HP because the NetApp support is not very good. They used to have partners in the country, but they have left.
What other advice do I have?
My advice for anyone who is considering NetApp FAS is that it is a good product and our only real complaint is the lack of technical support. If they live in a country where technical support is available then I recommend it.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Sr. Systems Administrator at University of Central Florida
Snap mirror gives us a way to snap to our two DR sites to instantaneously bring up VMs, but it lacks certain how-to guides.
Valuable Features
- Snap mirror as it gives us a way to snap to our two disaster recovery sites to instantaneously bring up VMs
- Dedupe helps us to save a lot on OS files for VMs
Improvements to My Organization
It provides a relatively cost-effective solution, as we have all our virtual infrastructure on NetApp.
Room for Improvement
They should provide more specific how-to guides. For example, I want to implement Sharepoint, but how do I do that?
Deployment Issues
Upgrades are always hold-our-breath situations. I’ve been lucky, but I’ve heard horror stories. I’m also dead-ended.
Stability Issues
It’s been good. We haven’t had a complete outage (other than when our network the went down). We’ve had some challenges with hardware, but this was done non-disruptively with failover.
Scalability Issues
We’re still on 7-mode, but it still scales fairly well as the 6240 is a hefty machine.
Customer Service and Technical Support
It's used for repairs. We got outside help with set up and to put processes in place. Once done, it was seamless.
Initial Setup
Very straightforward. We’re using 7-mode, so nothing fancy, and I had no difficulties. There were a couple things I didn’t know, but our partner, DataLink, helped. Specifically, I didn’t understand the rate groups and when you expand aggregates, you have to do a full regroup, which wasted a lot of space. I had 16-disk rate groups, added five disks, and it unbalanced things.
Other Advice
Six to eight months ago, I would have said go for it, but now I’ve been getting a lot of doubts about the stability of NetApp itself as a company.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Updated: February 2025
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Re: Setting up Sharepoint. Contact any NetApp sales engineer, they can point you to one of two things, either KB documentation or NetApp has a 'helpline' that you can call and ask for information on How-To's such as this. I agree though, they do not make guides easy to come by, but they do exist.