NetApp FAS Series Reviews

The NetApp FAS series is unified storage and can be used for the NAS or SAN environments. We had a customer that needed multiple protocols.

The solution has allowed the consolidation of multiple storage boxes inside the organization. This has reduced the footprint on the data center. From a management point of view, the organizations do not need to manage multiple boxes, they only need to manage one.

The solution has tiers inside which means we do not only need to use SSDs.

The user interface could be improved.

I have been using the NetApp FAS series for approximately one year.

The solution is stable and has good performance.

The solution is scalable and can be added on to easily if needed.

The technical support is very good and supportive. Their technical support is very helpful and they are engaged from the beginning with the customer and until the project is finished.

I have used other solutions in the past.

The implementation of the solution was not that difficult.

We used our internal team with the help of the NetApp professional service team to complete the implementation.

By using the NetApp FAS series solution organizations are able to reduce the power, cooling, and space required which reduces the overall cost of operations.

The NetApp FAS series price is very competitive compared to other solutions on the market it is a good choice.

NetApp FAS series solutions have advantages over their competitors because they support multi-protocol, all the levels of the software, such as duplication, compression, and replication. It is an all-in-one solution, the customer does not require to have multiple solutions to get SAN and NAS environments.

I rate the NetApp FAS series an eight out of ten.

NAS for the enterprise including unstructured data, EPIC Systems + the other 3,520 applications. I love those innovative healthcare data solutions that let me securely manage vast amounts of patient data (32.9 PB), use and share it enterprise-wide, and gain efficiency of scale through cloud solutions and virtualization.

Home directory access & Innovative clinical data and IT storage solutions from NetApp to share patient data across the continuum of care. Through improved flexibility and efficiency, NetApp solutions helps improve my healthcare workflows so you can deliver better patient care

Powerful
Easy to use
High availability

DFM

OCI

Data fabric

FPolicy

Cluster-mode

Hybrid cloud solution

I have found it to be expensive.
It is good as a NAS, but not a good option for SAN.We use it for storing medical images.

Some

Not yet

Customer Service:

Solid

Technical Support:

Good

Pure Storage for SAN

OK

Vendor team

18 months

Research fully

EMC

Think carefully before you jump into NetApp. There are so many competing products and you should do a proof of concept before you buy it. I'm a bit worried since NetApp is competing against the big boys like IBM and EMC. So what happens if NetApps get acquired by one of the big boys? Will they be around in another 3-5 years?

We used NetApp FAS for both block and file sharing but we have now switched to another product by HP.

The most important features are SnapVault, Snapshots, and SnapMirror.

Netapp closed their local offices in our country leading to no technical and sales support representation.

We've had issues with scalability because the product that we were using went end-of-life many years ago, and we were not able to expand because there were no spares available.

The initial setup is straightforward and the deployment took just a few days.

We had in-house experience for implementation and deployment.

Before choosing this product originally, we evaluated others and were ultimately impressed by the Snapshots, ShapVault, and SnapRestore features. These were what we really wanted, and at the time, we could not find another product that had similar capabilities.

We had been using NetApp for quite some time, but the equipment was quite old and we wanted a new system. Between NetApp and HP, we chose HP because the NetApp support is not very good. They used to have partners in the country, but they have left.

My advice for anyone who is considering NetApp FAS is that it is a good product and our only real complaint is the lack of technical support. If they live in a country where technical support is available then I recommend it.

I would rate this solution a nine out of ten.

We use the product for SAN, block, and file storage. We use it for consolidation or sandbox storage in our VMware environment. We treat it as a sandbox-only box and leverage features from VMware for DC and DR.

The tool's most valuable features are ease of use, ease of access, expandability, availability, and performance. NVMe drives have improved their performance. 

NetApp FAS Series should improve its price, which is expensive. 

I have been using the product for two to three years. 

NetApp FAS Series is stable. 

The solution is scalable. 

Initially, we encountered some challenges with the tool's technical support. However, it is stable now. 

We encounter some challenges during the tool's deployment. We try to train our engineers on it. The process which can be completed easily is sometimes time-consuming. 

I rate NetApp FAS Series a seven out of ten. Whenever we need unified storage, we recommend Data as a Solution.

• Snap mirror as it gives us a way to snap to our two disaster recovery sites to instantaneously bring up VMs
• Dedupe helps us to save a lot on OS files for VMs

It provides a relatively cost-effective solution, as we have all our virtual infrastructure on NetApp.

They should provide more specific how-to guides. For example, I want to implement Sharepoint, but how do I do that?

Upgrades are always hold-our-breath situations. I’ve been lucky, but I’ve heard horror stories. I’m also dead-ended.

It’s been good. We haven’t had a complete outage (other than when our network the went down). We’ve had some challenges with hardware, but this was done non-disruptively with failover.

We’re still on 7-mode, but it still scales fairly well as the 6240 is a hefty machine.

It's used for repairs. We got outside help with set up and to put processes in place. Once done, it was seamless.

Very straightforward. We’re using 7-mode, so nothing fancy, and I had no difficulties. There were a couple things I didn’t know, but our partner, DataLink, helped. Specifically, I didn’t understand the rate groups and when you expand aggregates, you have to do a full regroup, which wasted a lot of space. I had 16-disk rate groups, added five disks, and it unbalanced things.

Six to eight months ago, I would have said go for it, but now I’ve been getting a lot of doubts about the stability of NetApp itself as a company.

Most of my customers utilize this solution in the banking sector. They use it for their banking applications. They use it as their main storage.

One of the features that are so nice and which the bank loves so much about the NetApp FAS Series is its cloning feature. You can clone a database of any size, and when you clone it, the clone itself at the time it is created only occupies a very, very small footprint on the storage. It is when you sever the clone from the main database that you'll have a larger footprint.

For example: You have a database of one terabyte, then you clone that, and it will occupy just a few gigabytes. This means you now have a clone which you can use for a number of things: reporting, backup, or anything you like. You can even use it to test a new product you are trying to bring into the market. However, the moment you sever the clone from the main database, then it becomes WORM-free terabytes on its own, so that's one advantage.

The other advantage is that when you want to do a backup no matter the size of the database, you can do a snapshot. The snapshot takes up a very tiny space on the disc. From that snapshot, you can then take your data and migrate it to a backup storage. The backup storage could be via disc storage. It could be cheap and you can migrate it without any performance implications on the production systems, and that's very, very good.

You can also do replication. You can do one-to-one replication when you have a multi storage and replicate it to under storage, which is located long distance from where you are running your production system. You can do one too many replications and that is okay. You can replicate the data, not just to another data storage, but to multiple data storages, so there's flexibility.

This solution also has deduplication capabilities, so you can compress the data and deduplicate it so that the space to occupy, or the footprint becomes smaller. 

There is a lot of data management tools today, and in the past you have to buy your data management tools separately. At present, when you buy NetApp storage, all the software tools are made available to you as a bundle, so that's another thing I like about the NetApp FAS Series.

The only improvement to this solution that I can propose is for NetApp to make the price more attractive. If the price is more attractive, then it will have a bigger market share. I can't think of any other area for improvement because the price is the only one that really comes to mind.

I've been dealing with the NetApp FAS Series since 2003.

This solution is very, very, very, very stable. Notice how I mentioned "very" a few times. You can rely on this solution because of its stability.

The NetApp FAS Series is scalable.

Technical support from NetApp is excellent.

In general, the setup for this solution is straightforward.

If the customer is migrating from a non NetApp storage to a NetApp storage, what we have to do is to map all the data from the non NetApp storage to the NetApp storage, after we have done the initial setup and configuration. Once we've completed that, from there, the customer can use the NetApp FAS Series straight away. We've done quite a lot of that.

An example is the case of Novacom: a telecommunications company. They were using EMC at that time, so we migrated that data from EMC to another platform, and it went very well. Now, if you're migrating from a NetApp storage to another NetApp storage, e.g. your current NetApp solution is already obsolete, then you want to do a technical refresh and you bought the latest version of the solution, so migration from NetApp to NetApp is the easiest. It will be the easiest data migration because all the tools are there.

Pricing for this solution is not very high, but could still be improved and made more attractive.

I've been a NetApp reseller for more than 10 years. I've supplied NetApp storage solutions to quite a number of customers in Nigeria, particularly in Lagos, so I have familiarity with the NetApp products, but that doesn't mean that I've sold all the various types. I've not sold all the various types, but I've sold quite a lot of backup storages, even when they were still producing virtual tape libraries.

My customers have been using NetApp for more than 10 years. In Nigeria, the most popular NetApp product is the FAS series. My customers always start with FAS. I've just placed an order for a NetApp Storage Acceleration Appliance (SA300) for Unity Bank of Nigeria. The NetApp FAS products: these ones are the most popular products in Nigeria, but there also other variants here.

Scalability and reliability are what my customers like about the NetApp FAS Series.

How long the full deployment for this solution takes depends on the complexity of the environment. It also depends on data volume. In some cases, you can get it done within two days, and in some cases you can get it done within one week to two weeks maximum. It could take up to two weeks when migrating from a non NetApp storage to NetApp storage. Otherwise, deployment can go very, very fast.

My customers love NetApp a lot.

The number of users of this solution, particularly those in the commercial banks, depends on the size of the customer base of those banks. The customers of the commercial banks are the ones interfacing with the commercial banking application, and there are usually millions of customers, but all of them cannot be on the application at the same time.

There are also internal users of NetApp within the bank itself: the bank staff who are making use of it for their normal day to day work, e.g. when closing at the end of the day, at the end of the month, or at the end of the year, etc. When you take into consideration the customers of the banks, the number of users of this solution would be millions.

I'm giving the NetApp FAS Series a rating of nine out of ten.

Our primary use case was NFS. It was used for designing chips.

The file sharing feature is most valuable.

Its operating system is very cumbersome. However, after you set it up, it runs pretty smoothly.

Its file system is not very dynamic. It is very static.

It is pretty stable. I would probably give it a six out of ten in terms of stability.

It is scalable to some extent. There is a limit, but then everything has a limit. We were using it at three sites across the US. We ran into this issue of hitting the limit just once in a while. When you are growing a cluster, you usually hit that limit.

Their support was okay. I wouldn't say it was very great, but it was there. Occasionally, they would just go round and round in circles. They didn't know what to do with the case.

They followed the sun model, which is followed by almost every company. If you open a case and the person is one hour away from his break or the end of his day, he would just say that he will have to give the case to someone else, and then you start all over again.

We have had different NetApp models. FAS has been around for a long time. The newer models are called AFF, and I have used AFF 300 and AFF 400.

Its implementation was complicated. It takes a couple of hours if your network and DNS are ready. 

There was a NetApp SE on the site to help us.

We purchased it for four years, and it wasn't expensive. It was reasonable. 

Every company has a different agreement with NetApp. We got everything we wanted with all the bells and whistles and all the features and functionalities.

Its operating system is a little cumbersome, but it runs pretty smoothly most of the time.

I would rate NetApp FAS Series a seven out of ten.

• High Availability – most important thing with all big storage systems
• Flexible – it uses all different kinds of protocols (SAN, fiber channels)
• Virtual Management Console – helps with and integrates with vSphere. I’ve deployed it, but haven’t configured it. Looks really promising.
• Snap Drive – integration with Windows for SQL exchange is critical
• Can update without taking the system down

It’s a High Availability environment in which I haven’t had problems. We’ve only had one disk fail in a year. Quality of product is good.

Tegile offers live deduplication. And NetApp can only be scheduled to dedupe in the background or for later.

Also, the web page for downloading software could be more efficient (for example, getting instructions takes a few clicks). Make it easier for customers to download software.

The instructions didn’t provide for re-configurations from scratch and tech support were stuck too. The person who configured before had installed NetApp 8.2 on 7 mode. 8.3 didn’t support 7, which I wanted to do, so that’s why I had to reconfigure from scratch.

First, make a lot of calculations of how much data you’re going to use and how much you’re using now. Compare the two and look into how you configure storage solution. How much data, how to split, etc. If you can’t spend that much on storage, you need to determine how to follow best practices to get as much storage as possible for the money. For example, if you have five shelves, you don’t need to worry about LUNs going offline. But if it’s just two shelves, like I have, you must be very careful about provisioning storage and use as much as possible.