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IBM FlashSystem vs NetApp FAS Series comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Organizations reduced costs and improved performance with Pure FlashArray X NVMe, achieving quick ROI and efficient resource management.
Sentiment score
6.7
IBM FlashSystem offers easy migration, improved performance, seamless integration, cost efficiency, and quick ROI, enhancing user satisfaction.
Sentiment score
5.8
NetApp FAS Series offers strong ROI with VMware integration, reducing costs through efficiency, consolidation, and strong service value.
By opting for the gold subscription every three years, you get a free upgrade to the latest controller release.
If you wait more than seven years to buy another one, you get a return on your investment.
The solution can comfortably be stretched from five to seven years without any failures, ensuring a long-lasting return.
We have seen return on investment compared to other OEMs, which took approximately three years after implementing IBM FlashSystem.
If you have the configuration well maintained and configured, you should have good efficiency and compression for the clients and for yourself.
 

Customer Service

Sentiment score
7.1
Pure FlashArray X NVMe's technical support is praised for responsiveness, despite occasional follow-up issues, earning high customer satisfaction.
Sentiment score
7.0
IBM FlashSystem support reviews are mixed, with praise for response speed but criticism for regional expertise and complex escalations.
Sentiment score
7.3
NetApp FAS Series' support is generally praised for knowledge and responsiveness, though some note variability in service quality.
We also had one outage where a controller of one of the products had failed and had to be replaced on-site.
Customers always have their issues resolved promptly.
Pure has good storage.
Customers of alternatives like Dell and Hitachi enjoy more reliable and comprehensive support services directly from vendors rather than third-party subsidiaries.
I rate the technical support from IBM as a ten.
IBM customer support is responsible, efficient, and responsive, though it is expensive.
Sometimes, the support was inadequate because the initial architecture was poorly defined.
We are also using it ourselves for the SAN and CIFS protocol.
They often provide basic solutions, such as suggesting a failover or a power cycle, which are not the sophisticated solutions we expect from a vendor.
 

Scalability Issues

Sentiment score
7.1
Pure FlashArray X NVMe offers scalable storage with low latency, easy upgrades, though capacity customization and high costs are noted.
Sentiment score
7.3
IBM FlashSystem is praised for its scalable, flexible expansion, suiting diverse enterprises and integrating well with current systems.
Sentiment score
7.4
NetApp FAS Series offers impressive scalability and efficient data handling, with considerations for cost and planning for expansion.
It is highly scalable.
It is suitable for both medium-sized and enterprise businesses.
It hasn't broken down anytime in the last six to seven years, despite hurricanes, earthquakes, and power outages.
For larger enterprises, scalability is an issue as the price becomes prohibitive.
The problem arises when migrating data to a later IBM FlashSystem version due to issues with firmware compatibility.
The scalability of IBM FlashSystem is exceptional, and I rate it as a nine.
We normally avoid current versions and use versions that have been running for at least two months in client usage before updating drivers.
NetApp FAS Series is scalable, and it is possible, but you need to pay.
The NetApp FAS Series is scalable and offers numerous solutions, but only if customers are willing to invest in the shelves.
 

Stability Issues

Sentiment score
8.1
Pure Storage offers exceptional stability and reliability with outstanding support, consistently achieving high user ratings for performance and service.
Sentiment score
7.6
IBM FlashSystem is generally stable and reliable; however, some users experience issues due to specific configurations or hardware conditions.
Sentiment score
8.0
NetApp FAS Series is highly reliable with minimal downtime, praised for redundancy and continuous operation despite occasional issues.
During the eight years, there have been no problems such as hardware failure or stopping.
I would rate the stability of the solution as a ten out of ten.
I would rate the stability of the product at seven out of ten.
Customers have infrastructure that is 100% stable.
The firmware and software engine have fewer bugs, which enhances operational efficiency.
When panic occurs on the node, it reboots itself, and we have experienced numerous hardware-related issues.
Most things are tailor-made, and we avoid downtimes even with primitive CLI commands.
 

Room For Improvement

Pure FlashArray X requires cost-effective improvements in UI, integration, cloud features, multitenancy, analytics, backup, AI, and scalability.
IBM FlashSystem needs improvements in capacity, GUI, support, data reduction, cloud integration, and stability for better competitiveness.
NetApp FAS Series needs better performance, integration, monitoring, pricing, usability, and support to enhance competitiveness and user experience.
We would appreciate a built-in transparent failover in the next release to eliminate the need for a separate metro cluster.
I'm eagerly anticipating the roadmap's promise of introducing multiple controllers, which could significantly boost scalability and resilience.
We mostly rely on long-term releases. We don't need the most up-to-date features, but we need a reliable environment.
Despite marketing promises, these features do not function effectively and can impact performance.
There is room for improvement in the troubleshooting part, specifically related to IBM Spectrum for Insight.
An additional function that could be helpful is reducing the time it takes to delete volumes, especially if they are compressed or deduplicated.
Storage companies should create encrypted storage solutions between the OS and storage to protect against ransomware attacks.
Nutanix leads the business in this approach, and I feel that NetApp is missing some aspects, such as CPU, GPU, and RAM, in its AI portfolio.
There is an opportunity there for NetApp with Cloud Volumes ONTAP.
 

Setup Cost

Enterprise buyers see Pure FlashArray X NVMe as a justified premium investment due to performance and comprehensive licensing.
IBM FlashSystem pricing is competitive but can be higher; users stress evaluating total costs, including software and support.
NetApp FAS Series is seen as high-cost but justified by features and performance, with negotiable pricing and discounts.
While the prices may be higher than those of other vendors, we see it as a market leader with benefits.
The support can be a bit pricey, but the solution is more cost-effective than anything else out there.
I would give it a nine out of ten in terms of costliness.
To install or upgrade any software features, the cost is high, which makes it challenging for smaller companies who do not require advanced features like deduplication or compression typically needed by larger organizations.
The pricing of NetApp FAS Series is not cheap, but in comparison to other vendors, NetApp FAS Series is affordable.
 

Valuable Features

Pure FlashArray X NVMe offers exceptional performance, reliability, scalability, and seamless VMware integration, enhancing workload efficiency and user experience.
IBM FlashSystem, known for high performance and reliability, excels in storage virtualization and advanced features, enhancing data efficiency.
NetApp FAS Series provides reliable, flexible storage management with high availability, supporting SAN/NAS protocols and VMware integration for cost-effectiveness.
Pure Storage has signature security technology, which cannot be deleted, even if you are an administrator.
The platform's robust features include excellent sustainability tracking, and a comprehensive dashboard offering insights into IOPS, bandwidth, performance, and virtual activities.
Its data compression feature is the best that we have ever seen.
There is a significant amount of data reduction, achieving a ratio of one to three.
There is built-in compression, a data reduction feature, and artificial intelligence-driven insights that calculate warnings and errors to redirect to customers automatically.
When integrated properly into the environment and configured according to the guidelines, it provides a very solid infrastructure that does the job on demand.
While NVMe disks are expensive and require three disks for parity calculations, hard drives in NetApp FAS Series are inexpensive, making it more cost-efficient per GB, even with RAID tech implementation.
Our IOPS are very high, reaching somewhere about 50k to 150k or 1.150k.
One important feature for customers is its ease of use and continuity, enabling seamless usage across on-premise and cloud environments.
 

Categories and Ranking

Pure FlashArray X NVMe
Sponsored
Average Rating
9.0
Reviews Sentiment
6.7
Number of Reviews
36
Ranking in other categories
All-Flash Storage (14th), NVMe All-Flash Storage Arrays (6th)
IBM FlashSystem
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
112
Ranking in other categories
NAS (6th), Modular SAN (Storage Area Network) (2nd), All-Flash Storage (13th)
NetApp FAS Series
Average Rating
8.8
Reviews Sentiment
7.1
Number of Reviews
109
Ranking in other categories
Deduplication Software (3rd), NAS (3rd), Modular SAN (Storage Area Network) (1st)
 

Featured Reviews

Jaehoon Oh - PeerSpot reviewer
Supports efficient storage management through volume snapshots and offers reliable non-disruptive upgrades
I have no specific improvements to suggest for Pure FlashArray X NVMe at this time. The performance statistics could be enhanced. I can see the performance statistics in the Pure Storage console, but it does not show the performance by 4K byte unit. It displays IOPS and bandwidth, but IOPS is about real use, and I want to know how many IOPS are currently running in 4K byte units. I cannot see that IOPS because most storage systems report their performance by 4K byte unit. I want to see Pure Storage performance by 4K byte unit to compare with other storage or other internal NVMe SSD.
OmarIsmail1 - PeerSpot reviewer
Offers high performance and dependable support for fast storage needs
The most valuable feature of IBM FlashSystem is its robust back code. When integrated properly into the environment and configured according to the guidelines, it provides a very solid infrastructure that does the job on demand. Additionally, IBM FlashSystem offers competitive pricing and reliable performance. The hardware is dependable, ensuring that it functions effectively when the setup is done correctly.
Srikanth Purushothaman - PeerSpot reviewer
Has supported long-term data protection and backup while requiring better part availability and pricing options
For monitoring purposes, we normally use flash access storage exclusively. We utilize a hybrid system because we need performance, combining NL-SAS for the volume and SAS flash to use as a fast cache system that provides more IOPS. We normally implement RAID 10, which we prefer over RAID 6's n plus 2 combinations. We utilize it for data redundancy, even with write intensity on. Regarding the unified storage architecture for NetApp FAS Series, we normally opt for exclusivity unless budget constraints exist. Our IOPS are very high, reaching somewhere about 50k to 150k or 1.150k. The high performance ensures minimal latency. An advantage we've seen with NetApp FAS Series is that snapshots provide very rapid backup and fast recovery. We basically use snapshots for data protection as first-level protection, with deduplication between the two storages serving as second-level protection.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
11%
Financial Services Firm
10%
Government
6%
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
9%
Comms Service Provider
7%
Manufacturing Company
16%
Computer Software Company
13%
Financial Services Firm
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise11
Large Enterprise12
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise22
Large Enterprise57
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise37
Large Enterprise57
 

Questions from the Community

What do you like most about Pure FlashArray X NVMe?
Pure FlashArray X NVMe helps to improve our processing speed. It is user-friendly and easy to use.
What is your experience regarding pricing and costs for Pure FlashArray X NVMe?
The price of Pure FlashArray X NVMe is very expensive, though I do not know the actual price because I am using the E...
What needs improvement with Pure FlashArray X NVMe?
I have no specific improvements to suggest for Pure FlashArray X NVMe at this time. The performance statistics could ...
What needs improvement with IBM FlashSystem?
Some improvements are required in IBM regarding response time and resolution time, though not about competence. Produ...
Which SAN product would you choose: IBM FlashSystem (FS9500) vs PureFlash Array/X NVMe vs PureFlash Array/XL NVMe?
Have you considered a NetApp FAS Storage for your NAS needs? I am sure it fits very well.
What is your experience regarding pricing and costs for NetApp FAS Series?
The pricing of NetApp FAS Series is not cheap, but in comparison to other vendors, NetApp FAS Series is affordable be...
 

Also Known As

Pure FlashArray//X NVMe, Pure FlashArray//X, FlashArray//X
IBM Storwize
No data available
 

Overview

 

Sample Customers

Fremont Bank, Judson ISD, The Nielsen Company
Celero, Friedhelm Loh Group, Clarks, Mingkang Natregro Health Food Group, Sofia, Etisalat Fights Fraud, UF Health Shands Hospital, Generali, Elecon Engineering Company Limited, Ventiv , Technology, CPFL Energia, Royal Caribbean Cruises Ltd., SciQuest, Coca-Cola Bottling Co. Consolidated, Paddy Power, Kelsey-Seybold Clinic, Interconnect Services, Severstal IP-Only AB, PVU Group GmbH
Children's Hospital Central California, Plex Systems, PDF PNI Digital Media, Denver Broncos, PDF KSM Legal, Clayton Companies, Virginia Community College
Find out what your peers are saying about IBM FlashSystem vs. NetApp FAS Series and other solutions. Updated: September 2025.
870,697 professionals have used our research since 2012.