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IBM FlashSystem vs NetApp FAS Series comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Organizations reduced costs and improved performance with Pure FlashArray X NVMe, achieving quick ROI and efficient resource management.
Sentiment score
7.2
IBM FlashSystem users reported improved performance, scalability, and integration, valuing ROI, enhanced features, and minimal downtime despite increased pricing.
Sentiment score
6.2
NetApp FAS Series offers efficient storage, cost savings, and satisfaction, especially in VMware environments, despite high expansion costs.
By opting for the gold subscription every three years, you get a free upgrade to the latest controller release.
If you wait more than seven years to buy another one, you get a return on your investment.
The solution can comfortably be stretched from five to seven years without any failures, ensuring a long-lasting return.
If you have the configuration well maintained and configured, you should have good efficiency and compression for the clients and for yourself.
 

Customer Service

Sentiment score
7.1
Pure FlashArray X NVMe's technical support is praised for responsiveness, despite occasional follow-up issues, earning high customer satisfaction.
Sentiment score
7.1
IBM FlashSystem's customer service is praised for responsiveness and expertise, though regional response times and costs vary.
Sentiment score
7.3
NetApp FAS Series customer service is responsive and knowledgeable, though regional availability and resolution streamlining can improve.
With Pure FlashArray X NVMe, we need to escalate the issue and get an account manager for its resolution.
We also had one outage where a controller of one of the products had failed and had to be replaced on-site.
Customers always have their issues resolved promptly.
Customers of alternatives like Dell and Hitachi enjoy more reliable and comprehensive support services directly from vendors rather than third-party subsidiaries.
I rate the technical support from IBM as a ten.
IBM customer support is responsible, efficient, and responsive, though it is expensive.
Sometimes, the support was inadequate because the initial architecture was poorly defined.
We are also using it ourselves for the SAN and CIFS protocol.
They often provide basic solutions, such as suggesting a failover or a power cycle, which are not the sophisticated solutions we expect from a vendor.
 

Scalability Issues

Sentiment score
7.1
Pure FlashArray X NVMe offers scalable storage with low latency, easy upgrades, though capacity customization and high costs are noted.
Sentiment score
7.4
IBM FlashSystem offers strong scalability and flexibility, supporting expansion with virtualization despite occasional complexity and costs.
Sentiment score
7.4
NetApp FAS Series offers seamless scalability, integrating old and new components for medium to large enterprises despite potential cost issues.
You cannot increase capacity if latency is present.
It is highly scalable.
It is suitable for both medium-sized and enterprise businesses.
For larger enterprises, scalability is an issue as the price becomes prohibitive.
The problem arises when migrating data to a later IBM FlashSystem version due to issues with firmware compatibility.
The scalability of IBM FlashSystem is exceptional, and I rate it as a nine.
NetApp FAS Series is scalable, and it is possible, but you need to pay.
The NetApp FAS Series is scalable and offers numerous solutions, but only if customers are willing to invest in the shelves.
 

Stability Issues

Sentiment score
8.1
Pure Storage offers exceptional stability and reliability with outstanding support, consistently achieving high user ratings for performance and service.
Sentiment score
7.7
IBM FlashSystem is highly reliable with exceptional stability, praised for resilience and quick resolution of occasional issues.
Sentiment score
8.0
The NetApp FAS Series is praised for stability and reliability, with users noting minimal issues and high performance.
During the eight years, there have been no problems such as hardware failure or stopping.
I would rate the stability of the solution as a ten out of ten.
I would rate the stability of the product at seven out of ten.
Customers have infrastructure that is 100% stable.
The firmware and software engine have fewer bugs, which enhances operational efficiency.
When panic occurs on the node, it reboots itself, and we have experienced numerous hardware-related issues.
 

Room For Improvement

Pure FlashArray X requires cost-effective improvements in UI, integration, cloud features, multitenancy, analytics, backup, AI, and scalability.
IBM FlashSystem needs better storage, stability, GUI, scalability, support, integration, pricing, configurations, data reduction, cloud, and analytics.
NetApp FAS Series needs enhancements in flexibility, pricing, integration, performance, documentation, support, virtualization, and scalability to address user concerns.
Many options to check performance, like read, writes, random writes, and random reads, are missing in Pure FlashArray X NVMe.
We would appreciate a built-in transparent failover in the next release to eliminate the need for a separate metro cluster.
I'm eagerly anticipating the roadmap's promise of introducing multiple controllers, which could significantly boost scalability and resilience.
Despite marketing promises, these features do not function effectively and can impact performance.
There is room for improvement in the troubleshooting part, specifically related to IBM Spectrum for Insight.
An additional function that could be helpful is reducing the time it takes to delete volumes, especially if they are compressed or deduplicated.
Nutanix leads the business in this approach, and I feel that NetApp is missing some aspects, such as CPU, GPU, and RAM, in its AI portfolio.
There is an opportunity there for NetApp with Cloud Volumes ONTAP.
It was not possible to have a custom user inside ONTAP without the delete permission to delete the volume.
 

Setup Cost

Enterprise buyers see Pure FlashArray X NVMe as a justified premium investment due to performance and comprehensive licensing.
IBM FlashSystem pricing is competitive but variable, with negotiable discounts and potentially high ongoing costs for smaller organizations.
NetApp FAS Series is pricey but offers good ROI and savings through bundled licensing, with support impacting overall costs.
While the prices may be higher than those of other vendors, we see it as a market leader with benefits.
The support can be a bit pricey, but the solution is more cost-effective than anything else out there.
Pure FlashArray X NVMe’s pricing is cheaper than other products.
To install or upgrade any software features, the cost is high, which makes it challenging for smaller companies who do not require advanced features like deduplication or compression typically needed by larger organizations.
The pricing of NetApp FAS Series is not cheap, but in comparison to other vendors, NetApp FAS Series is affordable.
 

Valuable Features

Pure FlashArray X NVMe offers exceptional performance, reliability, scalability, and seamless VMware integration, enhancing workload efficiency and user experience.
IBM FlashSystem offers high performance, ease of use, and advanced storage features, making it ideal for efficient business solutions.
NetApp FAS Series excels in high availability, integration, and efficient storage solutions, featuring robust disaster recovery and unified storage.
Pure Storage has signature security technology, which cannot be deleted, even if you are an administrator.
The platform's robust features include excellent sustainability tracking, and a comprehensive dashboard offering insights into IOPS, bandwidth, performance, and virtual activities.
Its data compression feature is the best that we have ever seen.
There is a significant amount of data reduction, achieving a ratio of one to three.
There is built-in compression, a data reduction feature, and artificial intelligence-driven insights that calculate warnings and errors to redirect to customers automatically.
When integrated properly into the environment and configured according to the guidelines, it provides a very solid infrastructure that does the job on demand.
While NVMe disks are expensive and require three disks for parity calculations, hard drives in NetApp FAS Series are inexpensive, making it more cost-efficient per GB, even with RAID tech implementation.
One important feature for customers is its ease of use and continuity, enabling seamless usage across on-premise and cloud environments.
At this moment, autonomous ransomware protection is the key feature.
 

Categories and Ranking

Pure FlashArray X NVMe
Sponsored
Average Rating
9.0
Reviews Sentiment
6.7
Number of Reviews
36
Ranking in other categories
All-Flash Storage (14th), NVMe All-Flash Storage Arrays (6th)
IBM FlashSystem
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
111
Ranking in other categories
NAS (5th), Modular SAN (Storage Area Network) (2nd), All-Flash Storage (13th)
NetApp FAS Series
Average Rating
8.8
Reviews Sentiment
7.1
Number of Reviews
108
Ranking in other categories
Deduplication Software (3rd), NAS (3rd), Modular SAN (Storage Area Network) (1st)
 

Featured Reviews

Jaehoon Oh - PeerSpot reviewer
Supports efficient storage management through volume snapshots and offers reliable non-disruptive upgrades
I have no specific improvements to suggest for Pure FlashArray X NVMe at this time. The performance statistics could be enhanced. I can see the performance statistics in the Pure Storage console, but it does not show the performance by 4K byte unit. It displays IOPS and bandwidth, but IOPS is about real use, and I want to know how many IOPS are currently running in 4K byte units. I cannot see that IOPS because most storage systems report their performance by 4K byte unit. I want to see Pure Storage performance by 4K byte unit to compare with other storage or other internal NVMe SSD.
OmarIsmail1 - PeerSpot reviewer
Offers high performance and dependable support for fast storage needs
The most valuable feature of IBM FlashSystem ( /products/ibm-flashsystem-reviews ) is its robust back code. When integrated properly into the environment and configured according to the guidelines, it provides a very solid infrastructure that does the job on demand. Additionally, IBM FlashSystem offers competitive pricing and reliable performance. The hardware is dependable, ensuring that it functions effectively when the setup is done correctly.
Arnaud Salmon - PeerSpot reviewer
Offers good performance and
Once, I've been in a program, but they stopped supporting protocols like HTTP, STP, and that kind of stuff. All of the DIP supports at the beginning were kind of support when it was just Python and just five storage. And it happened a few times that the customer required the STP and HTTP protocol for storage. And I was surprised I couldn't do it anymore with NetApp. So, it would be beneficial for them to support both kinds of protocols. The only little black points that I would put on top of NetApp FAS Series. There is room for improvement in deployment and configuration processes. The thing with ONTAP is that we have a lot of layers, from the raw disks to the volumes we present to servers and configure. There are quite a lot of things to configure. Probably NetApp should ease the way to install that. In NetApp products, such as ONTAP and FAS, a solid understanding of storage is still necessary to handle configurations in larger systems. It's not the same with Pure Storage or Huawei. Even someone less familiar with storage could manage it, making it more accessible.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
11%
Government
6%
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
9%
Comms Service Provider
7%
Educational Organization
22%
Manufacturing Company
13%
Computer Software Company
12%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Pure FlashArray X NVMe?
Pure FlashArray X NVMe helps to improve our processing speed. It is user-friendly and easy to use.
What needs improvement with Pure FlashArray X NVMe?
Adding some functions to the product would be beneficial. Storage replication should be essential, and the analytics ...
What is your experience regarding pricing and costs for IBM FlashSystem?
Many factors affect purchasing directly from IBM, often involving a multi-step process. Customers, especially in bank...
What needs improvement with IBM FlashSystem?
The deduplication technology in IBM FlashSystem needs significant improvement. Other vendors like NetApp ( /products/...
Which SAN product would you choose: IBM FlashSystem (FS9500) vs PureFlash Array/X NVMe vs PureFlash Array/XL NVMe?
Have you considered a NetApp FAS Storage for your NAS needs? I am sure it fits very well.
What is your experience regarding pricing and costs for NetApp FAS Series?
The pricing of NetApp FAS Series is not cheap, but in comparison to other vendors, NetApp FAS Series is affordable be...
 

Also Known As

Pure FlashArray//X NVMe, Pure FlashArray//X, FlashArray//X
IBM Storwize
No data available
 

Overview

 

Sample Customers

Fremont Bank, Judson ISD, The Nielsen Company
Celero, Friedhelm Loh Group, Clarks, Mingkang Natregro Health Food Group, Sofia, Etisalat Fights Fraud, UF Health Shands Hospital, Generali, Elecon Engineering Company Limited, Ventiv , Technology, CPFL Energia, Royal Caribbean Cruises Ltd., SciQuest, Coca-Cola Bottling Co. Consolidated, Paddy Power, Kelsey-Seybold Clinic, Interconnect Services, Severstal IP-Only AB, PVU Group GmbH
Children's Hospital Central California, Plex Systems, PDF PNI Digital Media, Denver Broncos, PDF KSM Legal, Clayton Companies, Virginia Community College
Find out what your peers are saying about IBM FlashSystem vs. NetApp FAS Series and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.