One use of the solution is for the leave request process end to end. Someone submits a request, there is verification, and then depending on the answer of the monitor of the human resources, a document is generated for a digital signature where the item is stored in SharePoint.
Digital Solution Engineer at a tech services company with 1-10 employees
Feature rich, affordable, and responsive technical support
Pros and Cons
- "The SharePoint feature is a really good connection, there are many features that are good."
- "The interface could be better and more language support is needed in the development environment or in the solutions platform in general."
What is our primary use case?
What is most valuable?
The SharePoint feature is a really good connection, there are many features that are good.
What needs improvement?
The interface could be better and more language support is needed in the development environment or in the solutions platform in general. Here in Algeria, we have clients wanting the solution to be in French instead of English.
In the future, I think it would be a benefit for the company to have a larger social media presence. This way more people would know about the solution and its benefits.
For how long have I used the solution?
I have been using this solution for approximately one year.
Buyer's Guide
Nintex Process Platform
January 2025
Learn what your peers think about Nintex Process Platform. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
What do I think about the stability of the solution?
The solution is stable. For what I use it for, I have not had any problems or encountered any errors.
What do I think about the scalability of the solution?
We have two people using the solution in my company. We are building demos to show potential clients.
How are customer service and support?
The technical support is very good.
Which solution did I use previously and why did I switch?
I used previously K2, then after Nintex bought K2, we are now using them both.
The main difference is K2 is used for complex and deep processes. While this solution is used for simple to moderately complicated processes.
How was the initial setup?
In the initial setup, I found there to be too much compromise in the cloud version. The cloud version is deployed in any environment with no problem. We did not install an optimized version for now, but I think it is not going to be complicated because it is on serval different SharePoints.
What about the implementation team?
We did the implementation ourselves and it took one week to do. The maintenance of the solution is done by Nintex on their end.
What's my experience with pricing, setup cost, and licensing?
The price of this solution is affordable but the problem in Algeria is our community is a bit slower. The new clients might feel the solution is a bit expensive.
Which other solutions did I evaluate?
I have evaluated Kudzu and SAP CRMs previously. They both have CRM connections which are good.
What other advice do I have?
I would recommend this solution to others.
I rate Nintex Workflow a nine out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Technology Unit Manager at a tech services company with 501-1,000 employees
Good performance, easy to use, and offers great integration capabilities
Pros and Cons
- "The solution offers very good integration capabilities. We've never had issues integrating it without solutions."
- "The licensing needs to be improved. Right now, we find it's getting more expensive to use the product."
What is our primary use case?
We primarily use the solution for government and public e-services. We always deal with K2 in these areas. We use the solution to mostly deal with workflows.
What is most valuable?
The design and the vision the solution allows for is great.
It's gotten better with time. version 4.6, for example, wasn't the best but 5.4 and 5.6 continue to be a bit fancier and offer up a bit more. The improvements are great.
The enhancements, overall, are great. It's so easy to use compared to the competition. Its enhanced usability makes it the best of the lot.
We are able to use K2 to manage as our environment and have everything deployed to the servers.
The performance of the product is excellent.
The solution offers very good integration capabilities. We've never had issues integrating it without solutions.
What needs improvement?
Even though the performance is better than the competition, it needs to be enhanced and improved upon. They could always refine this a bit more.
The licensing needs to be improved. Right now, we find it's getting more expensive to use the product.
The K2 platform could be enhanced.
For how long have I used the solution?
We have approximately six years of experience working with this solution. It's probably been a bit more than that, actually.
What do I think about the scalability of the solution?
You can definitely scale the solution. K2 has a feature that allows it to go with other solutions quite well. It's the best option for companies that need a solution that can scale due to the fact that it can integrate with many systems.
How are customer service and technical support?
We've dealt with customer service in the past and they were satisfactory. They are very good and very easy to work with. We haven't had any trouble in that regard.
How was the initial setup?
Largely, the initial setup is straightforward. It's not too complex.
The deployment of the product takes two or three days. In terms of the workflow, it can be implemented in about one week. Overall, you can go live within two or three weeks.
What's my experience with pricing, setup cost, and licensing?
The licensing is quite extensive. I cannot speak to whether it is cheaper or more expensive, however, the licensing model needs to be reimagined and revised. Overall, I've found that they've become more expensive over time.
What other advice do I have?
We have a partnership with K2.
All in all, I'd recommend the product to other organizations.
I'd rate the solution eight out of ten. If the pricing was better, I'd probably rate it higher, however, their licensing model has changed and things are more expensive than they used to be.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
Buyer's Guide
Nintex Process Platform
January 2025
Learn what your peers think about Nintex Process Platform. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,265 professionals have used our research since 2012.
Chief Information Officer at a construction company with 51-200 employees
Very simple to maintain and develop with customization an easy process
Pros and Cons
- "Easily maintained and customization is quite simple."
- "Difficult to include external partners with the solution deployed on-premise."
What is our primary use case?
Our use case of the solution is to help the sales people in the field, enable them to have all the information from the backend and to more easily put together a proposal for management regarding new tenants of shopping centers. There is a process that flows to the works department, the legal department, the asset manager, and the project manager. They are able to make suggestions, comment, discuss numbers, and make some declarations. It provides good feedback to the management who then need to make a decision. We provide this service for both internal and external clients. We're a customer of K2blackpearl and I'm the company chief information officer.
What is most valuable?
The value of this solution is that it's easy to maintain, and to further develop. It's quite low code, so there is not the need of really specialized people and customization is quite simple.
What needs improvement?
I think there can be improvements in the product but that may be linked to the decisions that we have taken to put it on-premise, because now we're making big changes and the scope of the project has changed so that we now want external partners to have access to the system. Because we're on-premise, it's more complicated to provide access to their own network. Next time I would go for the cloud.
For how long have I used the solution?
I've been using this solution for about three years now.
What do I think about the stability of the solution?
Stability is good, no issue there.
What do I think about the scalability of the solution?
Scalability is good. We implemented it in Belgium and then in France and we're now expanding the scope further.
How are customer service and technical support?
We haven't needed to contact technical support as we work directly with the integrator.
How was the initial setup?
I believe the initial deployment took about three months. We used an integrator to help with that and it was successful. They provided some training for us so we'd be able to figure out how to do things ourselves. It was great.
What other advice do I have?
I would suggest to anyone wanting to deploy this solution to find a good integrator that understands the business first, not only from the technical side. Don't hesitate to take the journey. I would also suggest starting with a small solution and then expand it. Like everything, do a minimum viable product and then extend it a bit more slowly and grow into it.
I would rate this solution an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Automation Team Lead at a tech services company with 11-50 employees
Stable and easy to use with good integration capabilities
Pros and Cons
- "The integration capabilities have been very useful."
- "The Workflow Designer needs improvement."
What is our primary use case?
I primarily use the solution as a development platform.
What is most valuable?
The solution in general is very easy to use. It's very user-friendly, and it has satisfied the requirements I have.
It's a really good platform.
The integration capabilities have been very useful. It's very powerful and very advanced.
The stability of the product is quite good.
What needs improvement?
The Workflow Designer needs improvement. For example, when you design a workflow on K2, it shows the entire area between one action and another action. However, you should be able to see the structure for this action. It's not automatically structured.
It sould be automatically structured from the shared action to the following action. In K2, you should be able to organize it by yourself. Workflows should be very easy to organize exactly as you need them. It shouldn't be inflexible. The mapping processes need to be better.
You can't really change the look and feel. You should be able to customize the solution a bit more.
The document generation, the dynamic document generation, could be a great addition as a feature.
For how long have I used the solution?
I've only been using the solution for six months. It hasn't been that long just yet, however, I am enjoying the product.
What do I think about the stability of the solution?
The stability is very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.
What do I think about the scalability of the solution?
The product doesn't seem to have many limitations. It can likely scale well.
How are customer service and technical support?
There's no need for technical support as we order services done for us. As far as it's from K2 goes, there's a web solution on the platform and there are partners for the company. Up until this point, however, I haven't found the need to reach out. I haven't had problems that required assistance.
Which solution did I use previously and why did I switch?
I worked with Nintex for a few years. Recently, after I ran a comparison between K2 and Nintex, I've been working for six months on the K2 platform. I've found it very useful, and very easy in comparison. However, I still use both. Nintex acquired K2 recently.
How was the initial setup?
Compared to Nintex, Nintex is easier to set up. Unlike in K2, in Nintex, you can just build on top of SharePoint. If you want SharePoint, the environment is set up and can install directly in Nintex. In K2, you are configuring two environments.
What's my experience with pricing, setup cost, and licensing?
I am unsure of the exact pricing. Nintex acquired K2 in 2020 and there may be a shift in the cost structure. I can't speak directly to that, however.
What other advice do I have?
We are a K2 customer and a Nintex partner, although, since the 2020 acquisition, they are the same company now.
I would recommend the solution, especially for companies that are working to go paperless.
I suggest that if they want to integrate between systems from a strategy department into another department, to really look at the integration layers that they have, as it's very advanced.
In general, I would rate this solution at a nine out of ten. We've been largely happy with the product.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Manager at a tech services company with 51-200 employees
Has useful tools, it's very easy to use events
Pros and Cons
- "It is very easy to use events. K2 has useful tools."
- "It is very flexible because you can design your own main forms, but if there were some templates according to your market, it would be more useful for a new customer. That would make K2 more user friendly and easier to use."
What is most valuable?
It is very easy to use events. K2 has useful tools.
What needs improvement?
It didn't calculate the designs I needed. If a customer doesn't know what to do with the BPM tool, then they won't know how to start using the tool. It is very flexible because you can design your own main forms, but if there were some templates according to your market, it would be more useful for a new customer. That would make K2 more user-friendly and easier to use.
Perhaps they may add some different holdings, and if you carry a file which uses either shape, you can handle the document. That's not our preferred method to manage software. Perhaps they could add a simple archiving function in the software. That would be very useful.
For how long have I used the solution?
I've been using this solution for five or six years.
What do I think about the stability of the solution?
We've had some problems but they solve them in a very timely manner, so even if it has a problem, they fix it. Problems are rare, but sometimes it stops and you have to check it. We didn't have too many problems but sometimes it stopped and didn't go forward.
What do I think about the scalability of the solution?
It is very easy to add users.
We have implemented K2 for two companies, but there are four or five companies using K2. There is a common problem right now in Turkey, so it is not easy to manage software installation.
How are customer service and technical support?
Their technical support team is very fast. They make a remote connection and help us out.
Which solution did I use previously and why did I switch?
We actually don't need this solution in our own company. We have a demo platform that we implement because we are developing software, so we don't need this solution. We use alternative management stuff.
How was the initial setup?
The initial setup is very easy, it doesn't take too much effort to install if you know what to do. Setup time depends on what you do. For example, you can get up and running and make the system worthwhile within one week or it could last two or three months. This is a complicated question.
What other advice do I have?
It is very flexible but that also means that it has too many tools. It is hard to stop. You can do whatever you want but this takes practice to understand how to use this solution best.
If you need to integrate into anything, K2 is very useful. I advise you to be organized from the outset, before starting the project. This is very important.
I would rate this solution an eight out of ten. We have examined too many workflows. Some are better, but this one is good enough.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
Associate Solution Architect at a tech services company with 10,001+ employees
Easy to use, helps automate business processes, notably reduce development efforts
Pros and Cons
- "Valuable features include workflows (escalation, reminder, LazyApproval, actions, etc.) and ease of use."
- "Currently, copying workflow actions from one workflow to another is not possible. Also, the Office 365 solution is not as mature as on-premise."
What is our primary use case?
We use it for SharePoint 2013 and 2010, and SharePoint Online (Office 365).
How has it helped my organization?
Able to automate business processes and help reduce a significant amount of development efforts.
What is most valuable?
- Workflow (escalation, reminder, LazyApproval, actions, etc.)
- Ease of use
What needs improvement?
Currently, copying workflow actions from one workflow to another is not possible. Also, the Office 365 solution is not as mature as on-premise.
For how long have I used the solution?
Three to five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Development Manager at a tech services company with 201-500 employees
Useful for internal process automation but the integration could be improved
Pros and Cons
- "The solution helped us automate several processes we used to do manually."
- "We cannot use the same solution on cloud."
What is our primary use case?
We use it for internal process automation.
How has it helped my organization?
The solution helped us automate several processes we used to do manually.
What is most valuable?
It supports SharePoint in the platform, and it's easy to customize to the maximum extent.
What needs improvement?
The integration could be improved, and we are looking for a solution on Office 365, not on-premise SharePoint. In addition, we cannot use the same solution on cloud, and we have to purchase it all over again to get it on cloud.
For how long have I used the solution?
We have been using this solution for three years. We have a perpetual version, so we stopped renewing it last year. It is deployed on-premises on Sharepoint.
How was the initial setup?
The initial setup is straightforward.
What other advice do I have?
I rate this solution a seven out of ten because of its limitations.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Manager - Reporting and Analytics at a financial services firm with 201-500 employees
Often straightforward to set up, but integration, stability, and monitoring need to be improved
Pros and Cons
- "Unfortunately, Nintex Workflow is not that stable. We are looking at shifting to another tool."
What is our primary use case?
We are using Nintex Workflow for internal reviews between banking groups, and automating the workflow.
What needs improvement?
Integrating with work services is required, and it's an area that needs improvement.
Stability needs improvement.
From a monitoring point of view, and alerting should be improved.
For how long have I used the solution?
We have been using Nintex Workflow for almost four years.
What do I think about the stability of the solution?
Unfortunately, Nintex Workflow is not that stable. We are looking at shifting to another tool.
What do I think about the scalability of the solution?
We have over 200 users in our organization.
How are customer service and technical support?
We have technical support available to us, but we have not utilized often, our resources are capable of addressing all of our technical issues.
Which solution did I use previously and why did I switch?
Previously, we did not use another solution, it was our first test workflow system.
How was the initial setup?
With the initial setup, most of the cases are straightforward.
The deployment and implementation are done ourselves.
What's my experience with pricing, setup cost, and licensing?
Comparatively, it's expensive.
What other advice do I have?
We are planning to decommission this product for use and we are still exploring other products.
I would recommend some other tools rather than this.
I would rate Nintex Workflow a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free Nintex Process Platform Report and get advice and tips from experienced pros
sharing their opinions.
Updated: January 2025
Popular Comparisons
Informatica Intelligent Data Management Cloud (IDMC)
Pega Platform
SAP Signavio Process Manager
Apache Airflow
Hyland OnBase
AWS Step Functions
IBM Business Automation Workflow
Oracle BPM
Buyer's Guide
Download our free Nintex Process Platform Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- K2 BPM vs Camunda BPM: which one is better to use with Java?
- When evaluating Business Process Management, what aspect do you think is the most important to look for?
- Camunda or Bonitasoft?
- Do you know of a solution which fulfills the requirements listed below?
- Looking for a BPMN tool that is easy to use and reasonably priced
- Which is the best Workflow Automation Platform with microservices?
- Which tool do you recommend for business process modeling only?
- RPA vs BPM: do they complement each other?
- What is the ROI of BPM solutions for a company which currently isn't using one?
- What Business Process Management (BPM) workflow solution would you recommend for others?