One Identity Safeguard Reviews

My main use case for One Identity Safeguard is to safeguard my password as well as my login IDs when I'm working from home, as it provides better safety for my passwords and for my login IDs.

When we log in, we get two-factor authentication, which I use for safeguarding my passwords or login IDs while working from home, and that makes it safer compared to other software.

One Identity Safeguard helps in keeping my login IDs and passwords safe, and that is very important to me.

The best feature that One Identity Safeguard provides is its flexibility, as well as the fact that it integrates well with other software like Salesforce, which I really appreciate.

The integration part of One Identity Safeguard has been quite beneficial for my workflow, especially with tools like Salesforce.

One Identity Safeguard is flexible and provides out-of-the-box integrations that have been very helpful for me, and the installation process was quite easy and smooth, which I would also rate as a feature.

One Identity Safeguard has positively impacted us because the fear of theft of passwords or IDs has been reduced to almost zero, significantly enhancing our security.

The reduction in password or ID theft risk with One Identity Safeguard has led to measurable changes as security incidents have been reduced, positively impacting us and increasing our efficiency.

In terms of improvement for One Identity Safeguard, I would like to say that the customer support needs to be improved and the pricing needs to be a bit more reasonable, as these are the two factors that require attention.

Regarding customer support for One Identity Safeguard specifically, there has been lag and they are not very responsive, which needs to be improved immediately.

I have been using One Identity Safeguard for the past eight months.

One Identity Safeguard is stable.

One Identity Safeguard's scalability is quite good, as it is scalable according to the needs of the enterprise.

The customer support for One Identity Safeguard was not very good and definitely needs to be improved.

The deployment of One Identity Safeguard took around three months.

The deployment of One Identity Safeguard affected our privileged users seamlessly, without disruption.

We use the on-demand version of One Identity Safeguard because it provides us flexibility, which was the main reason for choosing that version.

I can say we have seen a return on investment with One Identity Safeguard as we have saved a lot of time and manpower, although I cannot give a specific number for that.

My experience with pricing for One Identity Safeguard indicated that the pricing was a bit high, while the setup cost was manageable and the licensing was acceptable; overall, the cost aspect was on the higher side.

The feedback I have received from users regarding One Identity Safeguard's usability and functionality has been positive, as the usability aspect has been quite good and it is easy to learn and user-friendly.

The training required to start using One Identity Safeguard was not very extensive, but a bit of training was needed, and it was a smooth process.

If you are looking into using One Identity Safeguard, I would advise that if you are looking for user-friendly software that integrates well with other software, and if you do not mind spending a bit of extra money for that, then One Identity Safeguard is the go-to solution for you. I would rate this product a 7 out of 10.

My main use case for One Identity Safeguard is to use it as a PAM tool for managing and monitoring privileged accounts. In every organization, there are special accounts such as admin or root accounts that have a very high level of access, and if these accounts are missed or compromised, it can create problems or damage. One Identity Safeguard helps us to control who uses these accounts and when they can use them.

A quick, specific example of how I use One Identity Safeguard to manage those privileged accounts involves a database administrator needing to make an urgent change to our production database. In the past, we would just use a shared admin password that everyone in the team knows, but now with One Identity Safeguard, the admin logs into the Safeguard portal and raises an access request for the production database. The request automatically goes to his manager, and based on the review, it gets approval. One Identity Safeguard connects the admin to the database without showing him the actual password, so he never knows about the credentials.

The excellent session recording and monitoring stand out as the best features of One Identity Safeguard. It is a compliance-based deployment and can work across on-premises as well as cloud environments.

Session recording and monitoring have benefited my organization by ensuring that every privileged session is monitored in real-time. Whenever any admin logs into the server through One Identity Safeguard, the system records it and the screen is viewed. The security team can watch live sessions if needed or review the recordings whenever they need them.

One Identity Safeguard has saved our compliance efforts, so generating audit reports that used to take days now takes a minute, which is a very good example of its efficiency.

One Identity Safeguard has positively impacted our organization by giving us complete visibility over all privileged access, making compliance audits much easier than before, and ensuring that access is not time-bound, allowing admins access only for the duration they need it.

Compliance audits have become much simpler with One Identity Safeguard, as every access request, approval, session, and action is logged automatically. The audit team can ask who accessed what system and when, and we are able to generate those types of reports in minutes, significantly reducing our efforts and costs.

I have not seen any issues with One Identity Safeguard solution. I do not wish to add more about needed improvements related to usability, integration, or support.

I have been using One Identity Safeguard for more than three years.

One Identity Safeguard is stable.

One Identity Safeguard is a very good solution from a scalability perspective, and we have not seen any issues with its scalability so far.

The customer support team for One Identity Safeguard is good, responsive, and we have seen good responses multiple times.

We are using One Identity Safeguard only and did not use a different solution before.

The deployment of the solution took less than one month for my organization.

The deployment affected our privileged users smoothly, as I did not see any challenges or disruptive events with this solution.

The experience during the deployment was very smooth, as I have not seen any kind of challenges with the end-users.

We have integrated our Active Directory with One Identity Safeguard.

The integration with Active Directory was complex during the initial setup, but later we found it to be very smooth, requiring proper planning in advance.

The integration with Active Directory has improved our efficiency and security because our users are syncing properly.

We have seen a good return on investment with One Identity Safeguard because the ROI did not come in a dramatic way; it came through multiple small savings that added up significantly over the years.

I had a great experience with the pricing and setup cost of One Identity Safeguard, and there were no challenges.

We have not evaluated other options before choosing One Identity Safeguard.

I would advise others looking into using One Identity Safeguard to implement it in their environment and not wait for a security incident to occur. Most organizations consider access management only after something goes wrong and an account gets compromised, but by then the damage is already done. One Identity Safeguard is a tool you want in place before something bad happens, so this is highly recommended by us. I have given this review a rating of eight.

On-premises

Other

Our main use case for One Identity Safeguard is to integrate it to clients that need the SPP functionality, which stands for Safeguard for Privileged Passwords. They do say that we could utilize One Identity Safeguard to its full extent for now, but we're getting there.

A quick specific example of how we use One Identity Safeguard with a client is that our latest client needed a password vault, so at first, we integrated One Identity Safeguard for Privileged Passwords, and then they asked for a personal vault so they could store their passwords and secrets, much like KeePass, so we integrated One Identity Safeguard Personal Vault as well. Lastly, they figured at some point down the line that they needed SPS as well, but only the primitive version of it, so we just decided to integrate SPS as well and form it into a cluster with SPP, but they don't use any third-party plugins as of now.

The best feature One Identity Safeguard offers is that it is a pretty new, modern tool that makes extensive use of its API. In general, it's easier than other tools to just perform maintenance work or perform work using the API of One Identity Safeguard. Also, the way that the access requests are structured—with entitlements and access request policies—makes it easier to govern data and identities. CyberArk, which is essentially the industry standard right now, is doing a very primitive job of helping the administrator with the task, and One Identity Safeguard is a lot better at this.

These features help my team day-to-day by making onboarding new users easier, and they also make it easier to create existing teams that are complete with their own password management, their own password profiles and rotations, password requirements, and who gets access to what, so it all makes it easier and faster.

One Identity Safeguard has positively impacted my organization by being another tool that we have in our arsenal to be able to get other clients as well, because we also sell One Identity IAM, and we can just bundle One Identity Safeguard with it. It also has a nice feature called remote access, which a lot of people want to use for externals in their organization, coupled with its just-in-time requisition, so it makes selling it much easier because One Identity is a company that's been in the field for ages.

One Identity Safeguard can be improved by fixing the documentation, which is very convoluted as of now, and addressing versioning, as some major bugs and issues are not documented well enough in the documentation, along with some patches and fixes. Custom plugins need to be introduced as soon as possible.

I give it an eight because it's a nice tool and it's a modern tool, but there are still some issues, not necessarily pertaining to the tool itself, but to the whole philosophy of One Identity and how they have structured their workflows and their knowledge base, which essentially has no knowledge base, just like CyberArk. There are some issues that need to be fixed, plus it does not have a custom option, and a lot of clients are using in-house made applications that also need to be onboarded to One Identity Safeguard to be able to launch a browser session to that application, which One Identity Safeguard has not had any capabilities that could assist with that.

I have been using One Identity Safeguard for two and a half years, ever since we pivoted from CyberArk, as we wanted to be more tool-agnostic, and we decided that One Identity Safeguard was our best option because we had a past with One Identity, with us being in an IAM team.

One Identity Safeguard is stable.

So far, we haven't had any issues with One Identity Safeguard's scalability; it's been fine, but we generally target smaller to mid-sized implementations.

The customer support for One Identity Safeguard is fine for what it is, even though everything needs to be run through them and there are no knowledge bases, so we have to wait for a response from the One Identity Safeguard company, and they also keep a lot of information, requiring us to make a request and then they would need to reply, but it's acceptable overall. It's not the worst I've seen.

Positive

I previously used CyberArk before switching to One Identity Safeguard.

The deployment of the solution takes about two to four weeks, give or take, but that's not counting waiting for the client to respond and all that.

About a month of training is required for end-users, and for us, it was four months to understand One Identity Safeguard, but that was because we already had experience in other PAM tools like CyberArk.

We are partners, executive partners, and resellers with this vendor.

My experience with pricing, setup cost, and licensing has been a good experience overall, as the back and forth with One Identity is something that is acceptable; other tools have options to do this automatically, and they have it, but pricing, presales, and sales is acceptable overall.

Before choosing One Identity Safeguard, I evaluated Zero Trust and Delinea, but they were for smaller organizations, so we decided to adopt One Identity Safeguard.

My advice to others looking into using One Identity Safeguard is to get familiar with the concepts of entitlements and access request policies, the keywords One Identity Safeguard uses, and also get familiar with the way that it handles session management and recording because it's a tool that needs a lot of time to get accustomed to. I give One Identity Safeguard an overall rating of eight out of ten.

My main use case for One Identity Safeguard in day-to-day work is to provide identity across all user accounts and domains, and it improves security across the enterprise by providing enhanced features with respect to this identity solution.

I primarily use One Identity Safeguard for protecting security across all user accounts, enterprise data accounts, assets, as well as privileged access, domain user, and admin accounts, giving SSO features and providing security across all user accounts.

One Identity Safeguard offers the ability to identify and revoke access easily for terminated accounts, which reduces risk and simplifies control of access in case of detected threats.

It reduces a lot of risk and saves time; every account is synced, and it can grant access with role-based permissions across all users quickly, alerting us if any threat is detected.

I find that the deployment of One Identity Safeguard is very easy, with good integration and scalability of user accounts, enhancing feature capabilities and providing strong product support.

The user interface can be improved for better searching of user accounts, and if One Identity enhances its support in that area, it would be very helpful.

If One Identity improves integration during migration from other platforms, it will definitely enhance the overall experience.

If the integration and connectivity can be improved during deployment, it would greatly aid the overall experience.

I have been using One Identity Safeguard for more than two years.

As of now, I have not experienced any downtime or reliability issues with One Identity Safeguard.

One Identity Safeguard's scalability features are good, allowing me to improve the scale in terms of resources and user accounts.

For small issues, I have raised support cases with One Identity, and the team has been very cooperative and responsive in providing support and documentation.

I previously used SailPoint, but One Identity Safeguard is better in terms of product features.

The deployment took three phases: first, I got support from the vendor for integration, second, I deployed across all users, and finally, I identified any associated risks.

I performed the deployment in different stages for not all users, ensuring that privileged user accounts transitioned smoothly onto One Identity Safeguard.

I had some formal sessions from the vendor that provided visibility into improved features, capability, enhanced security control, user accessibility, and granting access, and the team is very comfortable now.

I saved both money and time as a result of using One Identity Safeguard.

I did not face any challenges with pricing, setup costs, and licensing, but for improved features, I need to address licensing.

Before choosing One Identity Safeguard, I evaluated Saviynt, Delinea, and Octa, finding One Identity Safeguard to be the most suitable.

In the context of increasing cyber threats across organizations, I would advise others that using One Identity Safeguard is crucial for protection. I would rate this review a 9 out of 10.

Hybrid Cloud

Other

I am not a customer; I am a partner. Therefore, I assist clients in implementing One Identity Safeguard to manage privileged account access and their passwords. The primary aim is to reduce the attack surface of those accounts.

The best feature of One Identity Safeguard is its infrastructure simplicity compared to other solutions. Joining two clusters together makes it easy and robust at the same time. The interface is robust and secure, and with recent releases, it has become more stable. Implementation is straightforward, and user experience is simple.

There is room for improvement in integration between modules. The native integration between SPP and SPS, which is currently based on a plugin, could be enhanced. Customization for lookup passwords could also be made easier.

I have been working with One Identity Safeguard since 2019.

Most of my users have been using the on-premises solution. There was a customer who used the physical appliance, but most installations involved virtual appliances. Deployment for my clients takes from three to eight months.

In terms of stability, I rate One Identity Safeguard nine to ten out of ten. It is a fairly stable solution with improvements over time.

The scalability of One Identity Safeguard is perfect, scoring ten out of ten. It is suitable for medium to enterprise-level clients.

I rate customer support six out of ten. It needs improvement as it can significantly impact customer access. It would be beneficial to have a more direct route to second-level support from partners.

Neutral

I am aware of CyberArk. Compared to CyberArk, One Identity Safeguard could be more mature. However, it is a good solution in terms of cost-benefit.

The initial setup is relatively simple compared to other solutions. It is straightforward for most users.

While it does not directly reduce costs in terms of personnel, One Identity Safeguard offers increased security, especially in password management.

The pricing of One Identity Safeguard is fairly priced and cheaper than other solutions of the same enterprise level. It provides a good cost-benefit ratio.

I have knowledge of CyberArk as an alternative solution.

I recommend One Identity Safeguard because it is valuable in terms of cost-benefit. It is simple to implement, and its infrastructure costs are lower than other solutions. It provides a flexible approach, offering both on-premises and cloud solutions. Overall, I rate One Identity Safeguard eight out of ten.

My main use case for One Identity Safeguard is using only one module for privileged session, which we use for admins and contractors.

A quick specific example of how my team uses One Identity Safeguard day-to-day is that we use only the second part for our contractors, not for admins in our company, but for companies that help us perform admin work and support our system.

The best features One Identity Safeguard offers include video recordings to help us control our support risks.

Accessing and reviewing those recordings when needed is easy, and there are no problems with recording or reviewing.

One Identity Safeguard has positively impacted my organization by helping us manage risk. We have this product as Balabit, which is a good product that is very light and helps us check or assist with our needs.

One Identity Safeguard could be improved with a password manager and an identity manager as one big access management system.

I believe improvements could be made around integrating with other tools.

I have been using One Identity Safeguard for eight years.

I rated One Identity Safeguard nine out of 10 because the stability and control could be better, as there are some problems with stability and errors when we use it.

As my organization grows or my needs increase, it is easy to add more users or expand the use of One Identity Safeguard, and that experience has been good.

I would rate the customer support for One Identity Safeguard as eight on a scale of one to ten.

Positive

I did not previously use a different solution before One Identity Safeguard.

The deployment of One Identity Safeguard solution took one or two days.

The deployment affected my privileged users in a way that was pretty smooth.

Before choosing One Identity Safeguard, I evaluated other options based on simplicity, price, and functionality.

Feedback from users regarding One Identity Safeguard's usability and functionality is that it is a good product and very simple to use.

My advice for others looking into using One Identity Safeguard is that it is a great solution for simple tasks, with a good price and good functionality.

My company does not have a business relationship with One Identity Safeguard vendor other than being a customer.

I rated this review nine out of ten.

On-premises

Other

Our main use case for One Identity Safeguard is to manage and secure privileged accounts, session monitoring, and recording for audit purposes while also providing controlled access to vendors or our internal team, and enforcing least privilege access.

The best feature of One Identity Safeguard, in my opinion, is its session monitoring, which includes full visibility with session recording, user-friendly access control, and helps in a compliance-ready environment.

The session monitoring feature of One Identity Safeguard stands out because it provides full visibility on which user is accessing which servers at what time, collecting all these logs and also providing data that can be used for audit purposes.

One Identity Safeguard has positively impacted our organization by providing strong security, compliance, and the data required for audits, making it really helpful.

One Identity Safeguard is working perfectly for our organization. The initial setup could be simplified, and more documentation would be needed for faster implementation.

I have been using One Identity Safeguard for more than two years.

One Identity Safeguard is stable.

One Identity Safeguard is excellent regarding scalability.

Customer support is good; they are technical experts and efficiently resolve issues.

The deployment of One Identity Safeguard took less than two weeks to fully implement and use.

We have integrated One Identity Safeguard with Active Directory.

The integration with Active Directory was straightforward.

The integration with Active Directory has simplified our work for managing user data.

There is a very good return on investment from One Identity Safeguard, as we are saving time along with money.

I advise anyone looking for a solution for security audits, session monitoring, or access control to consider One Identity Safeguard as one of the best solutions available in the market, so it is highly recommended.

On-premises

Other

One Identity Safeguard serves as our Privileged Access Management solution to enforce session management for administrators and allow them to access our systems in recorded sessions, which secures our environment.

In our daily operations, One Identity Safeguard acts as a centralized privileged credentials manager for our systems including Windows, Linux, network devices, and our database, allowing administrators to access our database systems in critical environments while recorded sessions ensure security and accountability.

We have just-in-time access with approvals, allowing administrative access to our users based on request and approvals, which helps us monitor requests for access to critical systems.

One of the best features One Identity Safeguard offers is its capability to integrate with many systems, which is valuable for us since we have multiple database systems with many vendors in our organization.

One Identity Safeguard positively impacts our organization by reducing the likelihood of breaches from privileged sprawl by removing shared admin passwords and enforcing control checkouts while also improving our investigation times and providing strong forensics from a centralized location.

The most common improvement needed is for upgrades. One Identity Safeguard's desktop client should have a faster and easier upgrade process that ensures compatibility.

I have been using One Identity Safeguard for one year.

One Identity Safeguard is quite stable in my experience.

I previously used One Identity before switching from CyberArk to One Identity Safeguard.

The integration process for One Identity Safeguard was not straightforward. Initially, we faced a complex implementation that took about two months, but after that, we achieved a stable configuration and environment for user access to critical systems.

The deployment was seamless for our privileged users, thanks to the professional third-party team we hired for the implementation service that helped us properly implement One Identity Safeguard.

The time saved with One Identity Safeguard is significant, and I can affirm that we have seen a return on investment.

We have a separate department that studies setup costs for each product, but as far as my information goes, the pricing and setup costs are very good.

I did not evaluate other options before choosing One Identity Safeguard.

The feedback from users regarding One Identity Safeguard's usability and functionality has been very good. All users have provided positive feedback, and we encourage them to reach out with any issues, but so far, we have had no problems reported.

My advice for those looking into using One Identity Safeguard is to study the integrations between the client and One Identity Safeguard, ensuring the compatibility matrix is visible to all administrators before upgrading the product. I rated this product a ten out of ten.

On-premises