Simplest tool for monitoring servers, web content, databases and other hardware. Its dashboard is really good.
Sr. Consultant at a tech services company with 10,001+ employees
Simplest tool for monitoring servers, web content, databases and other hardware
Pros and Cons
- "Simplest tool for monitoring servers, web content, databases and other hardware. Its dashboard is really good."
- "They should provide more templates for new vendor devices."
What is most valuable?
What needs improvement?
- Complexity in template editing
- They should provide more templates for new vendor devices.
What do I think about the stability of the solution?
Very stable.
What do I think about the scalability of the solution?
No issues with the tools.
Buyer's Guide
OpenText SiteScope
December 2024
Learn what your peers think about OpenText SiteScope. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
Which solution did I use previously and why did I switch?
It fully depends on the costs, customer, and architect.
How was the initial setup?
It was straightforward.
What's my experience with pricing, setup cost, and licensing?
It depends on what the customer wants.
What other advice do I have?
Before choosing a product, I want to evaluate to check all the requirements. Then, before implementation, check all the customer requirements accordingly.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior IT Infrastructure Specialist at Nordea
When we perform testing, it gives us a single client for selecting which monitoring data we want for later analysis of the performance of our systems.
Pros and Cons
- "It's integrated with different monitoring tools, such as AppDynamics."
- "We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope."
Improvements to My Organization
It's a monitoring tool that's deeply integrated with Performance Center. We can put a load on it and see all the information we need. Plus, it's an inexpensive solution.
Valuable Features
It's integrated with different monitoring tools, such as AppDynamics. When we perform testing, it gives us a single client for selecting which monitoring data we want for later analysis of the performance of our systems.
Room for Improvement
We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope. I think this would make it a true monitoring tool for the environment.
Stability Issues
It just works.
Scalability Issues
We're able to scale when necessary.
Customer Service and Technical Support
We have not used tech support.
Other Advice
We'll probably remove SiteScope shortly because we've been using another monitoring tool in production. SiteScope is just not something we use very much of any more.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
OpenText SiteScope
December 2024
Learn what your peers think about OpenText SiteScope. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,067 professionals have used our research since 2012.
Chief Innovation Officer at SAGGA
Deployment uses protocols such as NetBios, SSH, WMI, SNMP. Any device with any of these protocols will be monitored.
Pros and Cons
- "Simple deployment: The deployment uses protocols such as NetBios, SSH, WMI, SNMP, which means that any device with any of these protocols will be monitored."
- "It could be more reliable using a database repository instead of a log repository."
How has it helped my organization?
- Proactive monitoring based on real experience
- Configuring thresholds for warning events for proactive monitoring and actioning
What is most valuable?
Simple deployment: The deployment uses protocols such as NetBios, SSH, WMI, SNMP, which means that any device with any of these protocols will be monitored.
Great monitoring capabilities: The monitoring capabilities have no limit; whatever you can imagine, you can monitor, even using URL monitors, database query monitors, and formula composite monitors, which are not common in other tools.
Reporting: You have a lot of reports using different criteria - for example, dates, filters, events, and status - which let you analyze the monitored data, convert it into information and take actions.
Event-based actions: You can simply send an e-mail or take actions like restart the server, restart the service, etc.
Agentless Monitoring
Dynamic Monitoring
Dockers Monitoring
Dependency Configuration
What needs improvement?
Even though the log system is reliable, the tool must have a database. It could be more reliable using a database repository instead of a log repository. It could even improve performance and the ability for generating cross-domain reporting for better governance.
What other advice do I have?
It has a wide variety of preconfigured monitors, and great capability for monitoring whatever you wish, including configuring formulas for monitoring.
It is an agentless tool, and very easy to implement. For better performance, try to use another disk different than the OS.
Configure HP SiteScope Restart option for releasing HW resources.
Use of Regular Expressions (regex) is a valuable feature
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Enterprise Monitoring | Information Services at a healthcare company with 5,001-10,000 employees
Lacking feature, high price, but simple implementation
Pros and Cons
- "The stability of the Micro Focus Voltage SiteScope is good."
- "Micro Focus Voltage SiteScope could improve by adding more features, such as cloud, APM, and DevOps monitoring."
What needs improvement?
Micro Focus Voltage SiteScope could improve by adding more features, such as cloud, APM, and DevOps monitoring.
For how long have I used the solution?
I have used Micro Focus Voltage SiteScope within the last 12 months.
What do I think about the stability of the solution?
The stability of the Micro Focus Voltage SiteScope is good.
What do I think about the scalability of the solution?
Micro Focus Voltage SiteScope is a scalable solution.
We have approximately 35 people using it.
How was the initial setup?
The initial implementation of Micro Focus Voltage SiteScope is easy. The process can take approximately 30 minutes with one person.
What about the implementation team?
I have found the solution simple to maintain, it can be done with some person.
What's my experience with pricing, setup cost, and licensing?
When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point.
What other advice do I have?
I rate Micro Focus Voltage SiteScope five out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Support Manager at a computer software company with 5,001-10,000 employees
System resource monitoring that generates automated alerts and support tickets
Pros and Cons
- "The product's ability to monitor systems and applications and send alerts and create support tickets are the most valuable features of the product."
- "It may lack some features other products in the category have like more detailed transaction tracking."
What is our primary use case?
We use SiteScope for monitoring of our production systems, system resources, and also some application monitoring.
What is most valuable?
I think that the product's ability to monitor the systems and applications are the most valuable features. We get alerts over email if there is an issue. We can also use it for our customer support incident and problem management. SiteScope can be integrated to have tickets created automatically when the alert thresholds are breached.
What needs improvement?
We are evaluating AppDynamics as a potential solution. We want to understand how that compares to and may be better than SiteScope. So I don't know exactly at this time what can be improved, but that is why we are evaluating AppDynamics. We are taking the opportunity to compare the features in both of these products to see if SiteScope measures up to other products in the category.
At this point in the comparison, I think what I would say AppDynamics does provide one capability that I think SiteScope does not. This is the ability to track a business transaction from the client through all the layers spanning the architecture. So there is more continuity in tracking from the user to the webserver to the database. This might be something that they could consider adding to SiteScope.
So what I would like to see included most in the next release of SiteScope is the ability to do better transaction tracking. The other thing I would like to see is SiteScope should provide capabilities to display some graphs of information summaries. For example, say if I want to look at the resource utilization of a system or part of a system over a period of time, it would be nice to be able to get a quick preview of that provided in a graph to get a quick idea without a lot of other evaluation.
For how long have I used the solution?
We have been using it for five years at least, probably more.
What do I think about the stability of the solution?
SiteScope is stable. We have absolutely no issues with that.
What do I think about the scalability of the solution?
It is easy to scale. We have about one hundred users in our company who are using SiteScope. Most of them are support engineers. I have no idea about the resources needed for maintenance because that is a separate team. The demand and usage are pretty high on a daily basis, but this does not seem to adversely affect performance.
How are customer service and technical support?
So far our experience with the product has been good enough that we have not had to contact technical support.
Which solution did I use previously and why did I switch?
We did not have a different solution previously, and at the time we adopted the product we thought that SiteScope was a complete solution. It is not bad, but in the last five years, we learned more about what we might want to see in the product and what is possible with this type of product. As this is the case we are evaluating AppDynamics currently.
The main reason we are evaluating AppDynamics is because of the capabilities of business transaction tracking through the system. We think that AppDynamics will do this in a more satisfactory way for us and we do not have this feature with SiteScope.
What other advice do I have?
My advice to other people considering SiteScope as a solution in this category of tools is that I think SiteScope is a good product. It is definitely useful and provides a lot of value. I do not have any other advice in terms of being an end-user because all those things are not a perspective I have on the product.
In general, I would recommend SiteScope. On a scale from one to ten where one is the worst and ten is the best, I would rate SiteScope as an eight-out-of-ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Enterprise System Management at a tech services company with 51-200 employees
It has multiple monitors that can be deployed OOTB, which includes basic system monitors for CPU, Disk, Memory, NIC's, etc.
Pros and Cons
- "It has multiple monitors that can be deployed OOTB, which includes basic system monitors for CPU, Disk, Memory, NIC's, etc."
Improvements to My Organization
It has been used in a wide area of monitoring systems and network devices in my company.
Valuable Features
It has multiple monitors that can be deployed OOTB, which includes basic system monitors for CPU, Disk, Memory, NIC's, etc. It does not use an agent, which might tax system resources.
Room for Improvement
Licensing is a little steep.
SiS, the abbreviated acronym for the tool, used to be owned by another company. You could purchase the product with unlimited monitors for $2500. Since HP's acquisition of the product, licensing is done on a points-per-monitor basis. Each individual monitor costs x number of points, an HP sales rep has those exact numbers, which change, seemingly., at whim! :-) You just get an error that you cannot add more monitors without additional licensing! With OOTB you get a few, not enough though to monitor any numbers in a enterprise. And, with literally hundreds of nodes and application monitors, database, web, etc. available, costs can get steep!
Stability Issues
We haven't had any issues with stability.
Scalability Issues
We haven't had any issues with scalability.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Technical Pre-Sales Consultant / Project Manager (BSM) at a computer software company with 10,001+ employees
It can monitor over a 100 technologies with built-in solution templates
Pros and Cons
- "SiteScope has built-in flat file DB, hence it removes the dependency of an external DB for higher stability."
- "Has a simple setup. It can be up and running within hours."
- "It can monitor over a 100 technologies with built-in solution templates."
- "Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS."
What is our primary use case?
Completely agentless solution, i.e., no agent has to be installed on any services for monitoring, hence avoiding any troubleshooting of agents.
How has it helped my organization?
SiteScope is a very flexible solution. The organization where I have implemented this solution allowed us to create custom monitoring to suite the environment. When coupled with OMi and Service Manager, it gives a 360 degree view of the service availability and performance SLAs.
What is most valuable?
SiteScope supports several virtualization technologies (private and public), like AWS, Hyper-V, VMware, etc., without the installation of any extra modules. The dashboard is tablet friendly and supported anywhere on iOS and Android.
It can monitor over a 100 technologies with built-in solution templates (policies). Most importantly, one can even use SiteScope for monitoring application transactions recorded using Vugen.
Finally, SiteScope is available as a container for Docker, which is parts away from the installation & length upgrade procedure.
What needs improvement?
Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
No. SiteScope has built-in flat file DB, hence it removes the dependency of an external DB for higher stability.
What do I think about the scalability of the solution?
No. SiteScope is highly scalable.
How are customer service and technical support?
The support is good. Most importantly, the documentation is well-organized.
Which solution did I use previously and why did I switch?
Depending on the requirement, we do recommend an agent-based solution. However, our overall first choice is SiteScope.
How was the initial setup?
Has a simple setup. It can be up and running within hours.
What about the implementation team?
I have implemented the solution myself for several organisations.
What was our ROI?
Not applicable.
What's my experience with pricing, setup cost, and licensing?
SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing.
For the first time users, it is recommended to make use of the experienced service provided for initial setup as they bring in experience and best practices.
Which other solutions did I evaluate?
No.
What other advice do I have?
Go with a small install base (architecture) and gradually scale the solution.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Performance and Fault-tolerance Architect with 1,001-5,000 employees
It provides monitoring of system health and sends email alerts after reaching threshold limits.
What is most valuable?
- Agentless monitoring
- Different types of health checks
- Web-based UI for easy interaction
- End-to-end monitoring
- E-mail alert messages along with SMS features
How has it helped my organization?
System health check monitoring and email alerts after reaching threshold limits.
What needs improvement?
Monitor mobile health status too.
For how long have I used the solution?
6 years
What was my experience with deployment of the solution?
No
What do I think about the stability of the solution?
No
What do I think about the scalability of the solution?
No
How are customer service and technical support?
Customer Service:
7/10
Technical Support:8/10
Which solution did I use previously and why did I switch?
No
What about the implementation team?
HP vendor
What was our ROI?
100%
What's my experience with pricing, setup cost, and licensing?
Little expensive
Which other solutions did I evaluate?
Splunk and Gomez
What other advice do I have?
No
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Download our free OpenText SiteScope Report and get advice and tips from experienced pros
sharing their opinions.
Updated: December 2024
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Buyer's Guide
Download our free OpenText SiteScope Report and get advice and tips from experienced pros
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Well explained William