We performed a comparison between Datadog and OpenText SiteScope based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has provided visibility with ease of implementation and allowed multiple teams to quickly onboard it."
"The observability pipelines are the most valuable aspect of the solution."
"This spectrum of solutions has allowed us to track down bugs faster and more rapidly, which allows us to limit revenue lost during downtime."
"The dashboards are great."
"The most useful feature is the APM."
"We've been able to glean from the monitors what servers are down, and can alert the team in Slack."
"Using the data, our operation teams works with the dashboards to get their statistics, analytics, etc."
"The solution has offered increased visibility via logging APM, metrics, RUM, etc."
"It's easy to template standard monitoring configurations, and automate monitoring configuration."
"Simple deployment: The deployment uses protocols such as NetBios, SSH, WMI, SNMP, which means that any device with any of these protocols will be monitored."
"Infrastructure monitoring is the most valuable feature."
"The product's ability to monitor systems and applications and send alerts and create support tickets are the most valuable features of the product."
"VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor."
"There's no agent you need installed on the servers. In our environment, we have some servers out of our control so we cannot manage them. We use SiteScope to monitor the availability, the resources on the servers, etc. This allows us to do this job without installing agents so there's no need to take care of anything on the server."
"It can monitor over a 100 technologies with built-in solution templates."
"The URL monitoring is excellent."
"We need more integration with security tools like Drata."
"The more tools that they can build that allow you to run AWX playbooks, or other similar fixes, would benefit clients greatly."
"We need to learn more about the session reply feature inside of DD."
"Alerting timing should be improved to be more fine-tuned and exact."
"One area where I was really looking for improvement was the CSPM product line. I had really wanted to have team-level visibility for findings, since the team managing the resources has much more context and ability to resolve the issue, as the service owner. However, this has been added to the announcement in a recent keynote."
"When the logs are too big, and Datadog splits them, the JSON format breaks and it is not so useful for us."
"It could use some additional features when working with metrics like Grafana or like New Relic has. Datadog does not use library technologies like Dynatrace does. Datadog has machine learning too, but it does not have this option in all layers of monitoring like infrastructure service process in applications."
"Datadog needs more local Asia-Pacific support, and if they don't have a SaaS solution in Asia-Pacific, they should offer an on-prem version. I'm told that's not possible."
"We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope."
"They need to offer better technical support, which, right now, is not helpful or responsive."
"Direct integration with an SMS gateway for sending critical alerts to the support SME. This will help customer investing in third party middleware solutions for SMS."
"Micro Focus Voltage SiteScope could improve by adding more features, such as cloud, APM, and DevOps monitoring."
"More out of the box Cloud integration and capabilities."
"In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution."
"It may lack some features other products in the category have like more detailed transaction tracking."
"The tool needs to support new technologies like Kubernetes. It also needs to improve scalability."
Datadog is ranked 1st in Application Performance Monitoring (APM) and Observability with 137 reviews while OpenText SiteScope is ranked 27th in Application Performance Monitoring (APM) and Observability with 24 reviews. Datadog is rated 8.6, while OpenText SiteScope is rated 7.6. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of OpenText SiteScope writes "Doesn't require much custom coding and can run on different platforms, but the types of scripting files you can execute on it are limited". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Elastic Observability, whereas OpenText SiteScope is most compared with SCOM, Dynatrace, AppDynamics, Prometheus and Splunk Enterprise Security. See our Datadog vs. OpenText SiteScope report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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